If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem. Hardware Maintenance Manual ThinkPad T460p...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER DANGER DANGER Hardware Maintenance Manual ThinkPad T460p...
Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and Unified Extensible Firmware Interface basic input output system (UEFI BIOS) downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic configure-to-order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
Page 27
1. Go to: http://support.lenovo.com/ibasepartslookup 2. Type the Machine Type and Serial Number in the corresponding fields. 3. Click Submit. eSupport also can be used to view the general FRU list for a product. The FRU list is a general list of components and does not contain specific model information.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site. To run a test using quick test program, do the following: 1.
If you suspect a power problem, see the appropriate one of the following power supply checkouts: • “Checking the ac power adapter” on page 27 • “Checking the battery pack and the operational charging” on page 27 • “Checking the coin-cell battery” on page 28 Hardware Maintenance Manual ThinkPad T460p...
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
Ground • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. Hardware Maintenance Manual ThinkPad T460p...
“Symptom-to-FRU index” on page 35 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.
Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image. To use advanced startup options, do the following: Note: The GUI items of the operating system might change without notice. Hardware Maintenance Manual ThinkPad T460p...
1. Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings ➙ Update & security ➙ Recovery. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3.
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee.
When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive or solid-state drive is read, and system status is restored from the hard disk drive or solid-state drive. Hardware Maintenance Manual ThinkPad T460p...
Symptom-to-FRU index This section contains following information: • “Numeric error codes” on page 35 • “Error messages” on page 36 • “Beep symptoms” on page 37 • “No-beep symptoms” on page 37 • “LCD-related symptoms” on page 37 • “Intermittent problems” on page 38 •...
Table 3. Error messages Symptom or error FRU or action, in sequence Fan error. 1. Replace the thermal fan assembly. 2. Apply thermal grease. 3. Replace the system board. Thermal sensing error. Replace the system board. Hardware Maintenance Manual ThinkPad T460p...
The battery installed is not supported by this system Replace the battery pack. and will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the ESC key to continue. This system does not support batteries that are not Replace the battery pack.
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
Page 45
e. Hard disk drive or solid-state drive f. External diskette drive or optical drive g. Memory module h. PC cards 4. Turn on the computer. 5. Determine whether the problem has been solved. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7.
Page 48
Has the same function as the Pause key on a conventional keyboard. Fn+S Has the same function as the SysRq key on a conventional keyboard. Fn+K Has the same function as the ScrLK key on a conventional keyboard. Hardware Maintenance Manual ThinkPad T460p...
Smart-card slot (available on some models) Audio connector Fan louvers Always On USB 3.0 connector ac power connector Bottom view Battery pack Docking-station connector (available on some models) Media card slot Speakers Keyboard drainage holes Hardware Maintenance Manual ThinkPad T460p...
Status indicators Table 8. Status indicators Indicator Meaning Fn Lock indicator Off: The Fn Lock function is disabled. To initiate the special function of each key, press the corresponding function key directly. To input F1- F12, press the Fn key and the corresponding function key.
Page 52
The ac power-status indicator shows the ac power charging status of the computer. Green: connected to ac power (charging 80%–100%) Amber: connected to ac power (charging 1%–80%) Off: not connected to ac power (no charging) Hardware Maintenance Manual ThinkPad T460p...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs and CRUs Hardware Maintenance Manual ThinkPad T460p...
Page 55
Note: Depending on the computer model, the keyboard bezel assembly of your computer might look different from the illustration above. Table 9. Major FRUs and CRUs FRU description FRU ID LCD unit Keyboard Keyboard bezel assembly Docking connector bracket System board HDMI card Memory module Hard disk drive or solid-state drive...
• Sponge Connector and cable guide This section provides information for Lenovo authorized service technicians to help identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 48 and “LCD FRUs” on page 50.
Page 58
Insert the wireless WAN card into this slot. (internal) Fingerprint reader connector Fingerprint reader The keyboard bezel assembly comes with (internal) cable fingerprint reader cable. Connect the cable to this connector. USB 3.0 connectors (external) Connect USB-compatible devices to this connector. Hardware Maintenance Manual ThinkPad T460p...
Page 59
Item Connector/slot (location) Internal cable Cable/part connection required Ethernet connector (external) Connect the computer to a LAN through this connector. Mini DisplayPort connector Connect a compatible projector, external monitor, (external) or high-definition television to this connector. HDMI card connector (internal) Connect the HDMI card to this connector directly.
Always-on USB 3.0 connector Connect USB-compatible devices to this (external) connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: http://www.lenovo.com/serviceparts-lookup Hardware Maintenance Manual ThinkPad T460p...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
Page 64
1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. From the main menu, select 6. Set ECA Information. 3. To write the ECA information, select 1. Write ECA/rework number from EEPROM, and follow the instruction;...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/support.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
1030 Keyboard rubbers For access, remove this FRU: • “1020 Battery pack” on page 60 Removal steps of the keyboard rubbers 1. Obtain a keyboard multi-tool. 2. Use the flat end of the keyboard multi-tool to remove the keyboard rubbers. Chapter 8 Removing or replacing a FRU...
The screw heads beneath the keyboard frame are exposed. Note: Do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved. 2. Use the cross end of the keyboard multi-tool to loosen the screws. Hardware Maintenance Manual ThinkPad T460p...
Page 69
3. Pivot the keyboard slightly upward as shown by the arrow until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard as shown by the arrow 4. Put the keyboard on the keyboard bezel assembly and detach the connectors. Then remove the keyboard.
Page 70
When installing 1. Attach the connectors and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. Hardware Maintenance Manual ThinkPad T460p...
Page 71
3. Ensure that the screw heads are completely exposed. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. Chapter 8 Removing or replacing a FRU...
Page 72
Ensure that there is no gap between the keyboard frame and keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved. Hardware Maintenance Manual ThinkPad T460p...
7. Install the keyboard rubbers. 1050 Base cover assembly For access, remove these FRUs in order: • “1010 Micro-SIM-card tray” on page 60 • “1020 Battery pack” on page 60 • “1030 Keyboard rubbers” on page 61 Note: Depending on the computer model, your computer might look different from the illustrations in this topic.
For the labels that are not shipped with the new base cover assembly, peel them from the old base cover assembly, and adhere them to the new one. The following illustration and table show the label areas and what labels are applied in each area. Hardware Maintenance Manual ThinkPad T460p...
Label Labels in the area area System label Information label GEO label FCC/IC label Taiwan/Korea Wireless WAN label SN label Wireless WAN MAC label NFC FCC label Wireless label for special bid CECP label China GEO label US GEO label India BIS label KCC label Korea safety label...
• Never remove the drive while the system is operating or in suspend mode. Removal steps of the hard disk drive or solid-state drive Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) Hardware Maintenance Manual ThinkPad T460p...
1080 Wireless LAN card For access, remove these FRUs in order: • “1010 Micro-SIM-card tray” on page 60 • “1020 Battery pack” on page 60 • “1030 Keyboard rubbers” on page 61 • “1050 Base cover assembly” on page 67 Removal steps of the Wireless LAN card Step Screw (quantity)
Removal steps of the memory module When installing: Insert the notched end of the memory module into the memory slot at an angle of about 25 degrees. Press the memory module in firmly, and pivot it downward until it snaps into place. Ensure that the memory module is firmly installed in the slot and does not move easily.
Removal steps of the thermal fan assembly Notes: • Loosen the screws in ascending alphabetical order as illustrated. The screws cannot be removed. • Depending on the model, your thermal fan assembly might look different from the illustration. Hardware Maintenance Manual ThinkPad T460p...
When installing: Before you attach the thermal fan assembly to the computer, apply thermal grease at an amount of 0.2 grams first. Either too much or too less application of grease can cause a thermal problem due to imperfect contact with a component. For the new thermal fan assembly, you must peel the thin film off from the rubbers.
Removal steps of the dc-in cable assembly Torque Step Screw (quantity) Color M2.5 × 6 mm, flat-head, nylon-coated (3) Black 0.294 Nm (3.0 kgf-cm) Chapter 8 Removing or replacing a FRU...
• “1010 Micro-SIM-card tray” on page 60 • “1020 Battery pack” on page 60 • “1030 Keyboard rubbers” on page 61 • “1050 Base cover assembly” on page 67 Removal steps of the LCD unit Hardware Maintenance Manual ThinkPad T460p...
Page 85
Step Screw (quantity) Color Torque M2.5 × 6 mm, flat-head, nylon-coated (5) Black 0.294 Nm (3.0 kgf-cm) Chapter 8 Removing or replacing a FRU...
“1120 Thermal fan assembly” on page 74 Attention: Some components soldered on the system board are extremely sensitive. When you service the system board, avoid any kind of rough handling. Removal steps of the system board Hardware Maintenance Manual ThinkPad T460p...
Step Screw (quantity) Color Torque M2 × 5 mm, big head, nylon-coated (3) Silver 0.181 Nm (1.85 kgf-cm) Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, big head, nylon-coated (9) (1.85 kgf-cm) Chapter 8 Removing or replacing a FRU...
“1080 Wireless LAN card” on page 71 • “1090 Wireless WAN card” on page 72 • “1100 Memory module” on page 72 • “1120 Thermal fan assembly” on page 74 • “1160 System board” on page 80 Hardware Maintenance Manual ThinkPad T460p...
Removal steps of the HDMI card Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm (1.85 kgf-cm) 1190 Speaker assembly For access, remove these FRUs in order: • “1010 Micro-SIM-card tray” on page 60 •...
Removal steps of the dummy smart card door 1210 Keyboard bezel assembly After you remove the following FRUs in order, the keyboard bezel assembly will stand out. • “1010 Micro-SIM-card tray” on page 60 • “1020 Battery pack” on page 60 •...
” on page 84 2010 LCD bezel Removal steps of the LCD bezel 2020 LCD panel For access, remove this FRU: • “2010 LCD bezel” on page 86 Removal steps of the LCD panel Hardware Maintenance Manual ThinkPad T460p...
Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (4) Black 0.181 Nm (1.85 kgf-cm) 2030 Camera/microphone card For access, remove these FRUs in order: • “2010 LCD bezel” on page 86 • “2020 LCD panel” on page 86 Chapter 8 Removing or replacing a FRU...
Antenna locations Wireless-LAN main antenna (gray) Wireless-WAN main antenna (red) Wireless-WAN auxiliary antenna (blue) Wireless-LAN auxiliary antenna (black) 2070 LCD rear cover assembly After you remove the following FRUs in order, the LCD rear cover assembly will stand out: • “1010 Micro-SIM-card tray”...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo ThinkPad...