• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
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FRU list for a product. To get the general FRU list for a product, do the following: 1. Go to: http://www.lenovo.com/support 2. Click Parts & Accessories. 3. Follow the instructions on the screen to select product.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site. To run a test using quick test program, do the following: 1.
To create a bootable diagnostic medium, do the following: 1. Go to http://www.lenovo.com/diags. 2. Click Lenovo Bootable Diagnostics. 3. Follow the instructions on the Web site to create a bootable diagnostic medium on a USB device or CD. To use the diagnostic medium you have created, do one of the following: •...
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
Checking the coin-cell battery To check the coin-cell battery, do the following: 1. Remove the battery pack. See “1010 Battery pack” on page 58. 2. Remove the coin-cell battery. See “1100 Coin-cell battery” on page 67. 3. Measure the voltage of the coin-cell battery. See the following illustration. Wire Voltage (V dc) +2.5 to +3.2...
“Symptom-to-FRU index” on page 36 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.
4. Select your language and click Next. 5. Read the license. If you agree with the terms and conditions, select I accept these terms and conditions and then click Next. If you do not agree with the terms and conditions, follow the instructions on the screen.
Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2. In the Refresh your PC without affecting your files section, click Get started. 3.
Using the Windows recovery environment The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8.1 operating system. This enables you to recover or repair the operating system even if the Windows 8 or Windows 8.1 operating system fails to start. After two consecutive failed boot attempts, the Windows recovery environment starts automatically.
Attention: If you delete the recovery partition on your computer, do keep the recovery media in a safe place. The Windows recovery image will not be stored in your computer anymore, and you will need the recovery media to refresh or reset your computer. 8.
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive or solid-state drive with a scheduled fee. To remove a user hard disk password that has been forgotten, when the supervisor password and master hard disk password are known, do the following: 1.
Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the hard disk drive or solid-state drive. • The system is powered off. Note: If the computer enters the hibernation mode while it is docked to the docking station or the port replicator, do not undock it before resuming normal operation.
Numeric error codes Table 2. Numeric error codes Symptom or error FRU or action, in sequence 0177 Replace the system board. Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct. 0183 1. Run the ThinkPad Setup program. The settings Bad CRC of Security Settings in EFI Variable.
The battery installed is not supported by this system Replace the battery. and will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the ESC key to continue. This system does not support batteries that are not Replace the battery.
LCD technology, but excessive pixel problems can cause viewing concerns.If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: •...
2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).
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Table 7. Status indicators (continued) Indicator Meaning Camera status indicator On: The camera is in use. Blinking three times: The computer is initially connected to power. System status indicator On: The computer is in use. Off: The computer is off or in hibernation mode. Slow blinking: The computer is in sleep mode.
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Table 8. Function keys (continued) Function key and key Description combination Press Fn+Esc to enable or disable the Fn Lock function and switch between default mode and legacy mode of using the function keys. • When the Fn Lock function is disabled: The Fn Lock indicator is off (default mode). To initiate the special function of each function key, press the corresponding function key directly.
Rear view Ethernet connector Always-On USB connector ac power connector USB 3.0 connector Fan louvers ExpressCard slot (on some models) ® Mini DisplayPort connector or Thunderbolt™ Media card slot connector (depending on the model) VGA connector Audio connector Bottom view Battery pack Keyboard drainage holes SIM card slot...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major FRUs Table 9. Major FRUs FRU descriptions Self-service Optional-service LCD unit NFC card Keyboard bezel assembly Fingerprint reader Trackpad Magnesium structure frame Optical drive Wireless WAN card Hardware Maintenance Manual...
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Table 9. Major FRUs (continued) FRU descriptions Self-service Optional-service M.2 solid-state drive Wireless LAN card Coin-cell battery USB card Battery pack Base cover Small bottom door Large bottom door ExpressCard reader or dummy ExpressCard Hard disk drive or solid-state drive (depending on the model) Speaker assembly Microprocessor System board...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
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1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. 2. From the main menu, select 6. Set ECA Information. 3. To write the ECA information, select 1. Write ECA/rework number from EEPROM, and follow the instruction;...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/UserManuals.
The Lenovo Solution Center program provides an automatic battery diagnostic test that determines if the battery pack is defective. A battery pack FRU should not be replaced unless this diagnostic test shows...
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
Removal steps of the ExpressCard reader or dummy ExpressCard 1030 Large bottom door For access, remove this FRU: • “1010 Battery pack” on page 58 Removal steps of the large bottom door Note: Loosen the screws 1040 Hard disk drive or solid-state drive For access, remove these FRUs: •...
• Never remove the drive while the system is operating or in suspend mode. Removal steps of the hard disk drive or solid-state drive Remove the screw Step Screw (quantity) Color Torque 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) Silver (1.85 kgf-cm) When installing:...
Removal steps of the memory module When installing: Insert the notched end of the memory module into the memory slot. Press the memory module in firmly, and pivot it downward until it snaps into place. Ensure that the memory module is firmly installed in the slot and does not move easily.
Note: Under the small bottom door, there is a tamper detection switch. When you service the wireless LAN card, the wireless WAN card or the M.2 solid-state drive, and the coin-cell battery, avoid any kind of rough handling. 1080 Wireless LAN card For access, remove these FRUs: •...
When installing: Plug the gray cable into the connector labeled MAIN or 1 on the card; and plug the black cable into the connector labeled AUX or 2 on the card. 1090 Wireless WAN card or M.2 solid-state drive For access, remove these FRUs: •...
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Removal steps of the wireless WAN card Detach the connectors, and then remove the screw Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (1) (1.85 kgf-cm) When installing: Plug the red cable into the connector labeled MAIN on the card; and plug the blue cable into the connector labeled AUX on the card.
Removal steps of the M.2 solid-state drive Remove the screw Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) 1100 Coin-cell battery For access, remove these FRUs: • “1010 Battery pack” on page 58 •...
DANGER Use only the authorized battery specified for your computer. Any other battery could ignite or explode. Removal steps of the coin-cell battery When installing: Ensure that the coin-cell battery connector is attached firmly. 1110 Keyboard For access, remove these FRUs: •...
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The screws securing the keyboard are beneath the keyboard frame. To reveal the screw heads beneath the frame, use the flat end of the multi-tool in the shipping package of the new keyboard to slide the keyboard forward by 2.5mm (0.1 inch). Use the cross end of the multi-tool to loosen the screws.
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Installation steps of keyboard Attach the connectors and then turn over the keyboard. Hardware Maintenance Manual...
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Put the keyboard back into place. Ensure that the front edge of the keyboard is under the frame of the keyboard bezel. Reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place.
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Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
1120 Keyboard bezel assembly For access, remove these FRUs: • “1010 Battery pack” on page 58 • “1030 Large bottom door” on page 60 • “1110 Keyboard” on page 68 Important: Read the following instructions first before replacing the keyboard bezel assembly for ThinkPad W540 models with a color sensor.
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7. When the initial calibration completes, a dialog box is displayed. Click OK to exit the Sensor Replacement Utility program. Removal steps of the keyboard bezel assembly Remove the screws Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 9 mm, flat-head, nylon-coated (7) (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly.
When installing: Ensure that the connectors are attached firmly. 1130 Power button card, color sensor, NFC card, fingerprint reader, and trackpad For access, remove these FRUs in order: • “1010 Battery pack” on page 58 • “1030 Large bottom door” on page 60 •...
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Removal steps of the power button card Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) Removal steps of the color sensor Important: Read the following instructions first before replacing the color sensor for ThinkPad W540 models. •...
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4. If the Sensor Replacement Utility program cannot be launched successfully, restore the color sensor calibration profile ECCM2SensorData.dat, which you have backed up in step 1, to the directory C:\ProgramData\X-Rite\ECCM-2. 5. If you did not back up the calibration profile and the customer does not have a backup of their image, you will also need to replace the LCD panel even if the LCD panel is not broken.
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Step Screw (quantity) Color Torque M2 × 7 mm, flat-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgf-cm) Removal steps of the NFC card When installing: Ensure that the connector is attached firmly. Hardware Maintenance Manual...
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Removal steps of the fingerprint reader Step Screw (quantity) Color Torque 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (2) Silver (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. Chapter 9 Removing or replacing a FRU...
Removal steps of the trackpad Torque Step Screw (quantity) Color M2 × 2 mm, flat-head, nylon-coated (5) Black 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. 1140 Smart card reader or dummy smart card For access, remove these FRUs: •...
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Removal steps of the smart card reader Torque Step Screw (quantity) Color M2 × 3 mm, flat-head, nylon-coated (3) Silver 0.181 Nm (1.85 kgf-cm) When installing: Ensure that the connector is attached firmly. When installing: Ensure that the connector is attached firmly. If the computer you are servicing has a dummy smart card installed.
Removal steps of the dummy smart card Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (3) Silver 0.181 Nm (1.85 kgf-cm) 1150 LCD unit For access, remove these FRUs: • “1010 Battery pack” on page 58 • “1030 Large bottom door”...
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Step Screw (quantity) Color Torque M2.5 × 6 mm, flat-head, nylon-coated (2) Black 0.392 Nm (4.0 kgf-cm) When installing: Ensure that the connectors are attached firmly. Chapter 9 Removing or replacing a FRU...
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10 10 When installing: Ensure that you route the cables firmly and tape up in the proper positions. Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Hardware Maintenance Manual...
Removal steps of the speaker assembly Step Screw (quantity) Color Torque M2.5 × 2.5 mm, flat-head, nylon-coated (4) Black 0.392 Nm (4.0 kgf-cm) When installing: Ensure that the cables are routed as shown. 1180 dc-in cable assembly For access, remove these FRUs: •...
Removal steps of the dc-in cable assembly When installing: Ensure that the connector is attached firmly. Step Screw (quantity) Color Torque 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (2) Silver (1.85 kgf-cm) 1190 Thermal fan assembly For access, remove these FRUs: •...
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• “1160 Magnesium structure frame” on page 85 Removal steps of the thermal fan assembly For integrated-graphics models: Detach the thermal fan assembly connector, and then loosen the screws in ascending alphabetical order (a to d) as illustrated. For discrete-graphics models: Detach the thermal fan assembly connector, and then loosen the screws in ascending alphabetical order (a to g) as illustrated.
contact with a component. For the new thermal fan assembly, you must peel the thin film off from the rubbers. 1200 USB card For access, remove these FRUs: • “1010 Battery pack” on page 58 • “1030 Large bottom door” on page 60 •...
• “1110 Keyboard” on page 68 • “1120 Keyboard bezel assembly” on page 73 • “1150 LCD unit” on page 82 • “1160 Magnesium structure frame” on page 85 • “1190 Thermal fan assembly” on page 88 Removal steps of the microprocessor Rotate the head of the screw using the Torx screwdriver in the direction shown by the arrow to release the lock;...
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Note: Dropping a system board from a height of as little as 6 inches so that it falls flat on a hard bench can subject the accelerometer to as much as 6000 G's of shock. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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Removal steps of the system board and base cover When installing: Ensure that the connector is attached firmly. Step Screw (quantity) Color Torque 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (2) Silver (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
Applying labels to the base cover: The new base cover FRU is shipped with a kit containing labels of several kinds. Apply those labels when you replace the base cover. For the labels that are not shipped with the new base cover, peel them from the old base cover, and adhere them to the new one.
Important: If your LCD panel needs a replacement, order a special LCD panel FRU kit for color sensor model from Lenovo. The FRU kit contains a LCD panel, a CD and an instruction flyer. For the correct FRU kit part number, check on the Web site at http://www.lenovo.com/serviceparts-lookup.
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6. When the initial calibration is finished, a dialog box is displayed. Click OK to exit the Panel Replacement Utility program. Important: If the computer is protected by a hard disk password or a Windows password, do one of the following: •...
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When installing: Ensure that the LCD connector is attached firmly. Removal steps of the hinges Step Screw (quantity) Color Torque M2.5 × 3.5 mm, flat-head, nylon-coated (4) Black 0.392 Nm (4.0 kgf-cm) Chapter 9 Removing or replacing a FRU...
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Removal steps of the LCD cable For models with wedge LCD Removal steps of the LCD panel, the hinges, and the LCD cable Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque M2.5 × 3.5 mm, flat-head, nylon-coated (6) Black 0.392 Nm (4.0 kgf-cm) Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (4) Silver 0.181 Nm (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: Ensure that the LCD connector is attached firmly. 2030 Camera-and-microphone card and camera-and-microphone cable For access, remove these FRUs: • “1010 Battery pack” on page 58 • “1030 Large bottom door” on page 60 • “1150 LCD unit” on page 82 •...
When installing: Ensure that the connector is attached firmly. Removal steps of the camera-and-microphone cable 2040 Antenna kit and LCD rear cover assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 58 • “1030 Large bottom door” on page 60 •...
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Removal steps of the antenna kit and LCD rear cover assembly Cable routing: When you install the antenna kit, route the cables as shown in the following illustration. Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
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Antenna location Wireless LAN auxiliary antenna (black) Wireless WAN auxiliary antenna (blue) Wireless WAN main antenna (red) Wireless LAN main antenna (grey) Chapter 9 Removing or replacing a FRU...
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For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad TrackPoint Ultrabay Microsoft, Windows, and Windows Server are trademarks of the Microsoft group of companies.