Table of Contents
Advertisement
Before You Contact the Scanner Service Provider
Check the following items before contacting the distributor/dealer where you purchased this product.
General (page 141)
●
Error Status (page 141)
●
General
Item
Scanner name
Serial No.
Date of manufacture
Date of purchase
Symptom
Frequency of trouble
Warranty
Options used
Error Status
●
Computer Connection Issues
Item
Operating system (Windows)
Error message
Interface
Interface controller
●
Feeding Issues
Item
Paper type
Findings
Example: fi-800R
For details, refer to
Label (page
Example: XXXX000001
For details, refer to
Label (page
Example: 20XX-01 (January 20XX)
For details, refer to
Label (page
Findings
Example: USB interface
Findings
141
Troubleshooting
Checking the Product
143).
Checking the Product
143).
Checking the Product
143).
Hide quick links:
Advertisement
Table of Contents
Troubleshooting
