It has to be ensured that every repaired mobile Phone is checked according to the latest released General Test Instruction document (both documents are available in the Technical Support section of the C-market). Check at least weekly C-market for updates and consider all S75 related Customer Care Information Partnumber on IMEI label: S30880-S7700-#xxx , while # may be any letter (A-Z) and xxx may be any number from 100, 101, 102..
Release 1.0 5 SIM Card Problems Fault Symptoms Customer: GRT: Handset does not accept SIM card SIM Card Problems Back to customer SIM Card Problems without repair okay Watch for oxidation and caused by customer damaged pads of the SIM Card reader SCRAP - has to be send separately to WSC...
Release 1.0 6 IO Connector Problems Fault Symptoms Customer: GRT: Charging Problems No connection to GRT Problems with external loudspeaker or microphone when using a car kit Problems with accessories connected at the IO connector Back to customer IO connector Problems without repair okay Watch for oxidation and...
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Release 1.0 Important additional soldering hints The MMC Reader is located on the opposite of the SLIM-Lumberg connector. Therefore the risk to damage the plastic material of this MMC-Reader is potentially high if excessive heat is used while removal or soldering of the SLIM-Lumberg connector. Please follow these instructions: a) Remove the SLIM-Lumberg connector with a soldering iron and Desolder Wick b) Clean the Pads afterwards...
Release 1.0 7 B to B connector (upper slider part) Problems Fault Symptoms Customer: GRT: Upper slider keyboard malfunction Keyboard malfunction Upper slider keypad illumination does not work Current measured failed Back to customer B to B connector problems without repair okay Watch for oxidation and caused by customer...
Release 1.0 8 Battery Connector Problems Fault Symptoms Customer: GRT: Mobile does not switch on No connection to GRT Back to customer Battery connector problems without repair okay Watch for oxidation and caused by customer damaged pads of the battery connector okay SCRAP - has to be send...
Release 1.0 9 MMC Connector Problems Fault Symptoms Customer: GRT: MMC malfunction Tbd. Back to customer MMC connector Problems without repair okay Watch for oxidation and caused by customer damaged pads of the MMC connector okay SCRAP - has to be send separately to WSC - check for twisted or Check the status of the...
Release 1.0 10 Camera Connector Problems Fault Symptoms Customer: GRT: Camera malfunction Tbd. Back to customer Camera connector Problems without repair okay Watch for oxidation and caused by customer damaged pads of the camera connector okay SCRAP - has to be send separately to WSC - check for twisted or Check the status of the...
Release 1.0 11 IRDA Problems Fault Symptoms Customer: GRT: No infrared connection possible Tbd. Back to customer IRDA Problems without repair okay Watch for oxidation and caused by customer damaged pads of the IRDA okay SCRAP - has to be send separately to WSC - check for twisted or Check the status of the...
Release 1.0 11 Display Problems Fault Symptoms Customer: GRT: Display problems Current measured failed Back to customer Display Problems without repair okay Watch for oxidation and caused by customer damaged pads of the Display connector okay SCRAP - has to be send separately to WSC - check for twisted or okay...
Release 1.0 12 Main keypad illumination Problems Fault Symptoms Customer: GRT: Main keypad illumination does not work Current measured failed Back to customer Led’s Problems without repair okay Watch for oxidation and caused by customer damaged pads of the LED’s okay SCRAP - has to be send...