Printer Part Locations......................... 14 Product Parts - Front ........................15 Product Parts - Top/Inside ......................16 Product Parts - Side........................17 Product Parts - Scanner (SureColor T5470M)................18 Control Panel..........................19 Using the Control Panel ........................20 Changing the LCD Screen Language.................... 20 Selecting the Date and Time ......................
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Cutting Roll Paper Manually...................... 51 Removing Roll Paper........................52 Loading Single Cut Sheets......................... 55 Compatible Epson Papers........................57 Paper or Media Type Settings - Printing Software................60 Selecting the Paper Settings for Each Source - Control Panel ............61 Paper Type Settings - Control Panel ..................... 63 Creating Custom Paper Configurations....................
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Changing the Language of the Printer Software Screens.............. 89 Changing Automatic Update Options .................... 90 Printing with the Built-in Epson Driver - Windows 10 S............... 91 Selecting Print Settings - Windows 10 S..................92 Printing on a Mac ..........................94 Selecting Basic Print Settings - Mac ....................
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Placing Originals in the Scanner ...................... 124 Printing Enlarged Copies from the Scanner ..................125 Supported Copy Sizes......................... 126 Using the Integrated Scanner (SureColor T5470M) ................128 Supported Document Sizes and Types .................... 128 Loading Originals ..........................129 Using a Carrier Sheet ........................131 Copying Documents or Photos......................
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Checking Ink Cartridge and Maintenance Box Status with Windows........... 174 Checking Cartridge and Maintenance Box Status - Mac ............. 175 Purchase Epson Ink Cartridges and Maintenance Box ..............177 Ink Cartridge and Maintenance Box Part Numbers..............177 Removing and Installing Ink Cartridges.................... 177 Replacing the Maintenance Box.......................
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Adjusting Scanned Image Stitching ..................241 Lines Appear on Scanned or Copied Documents (SureColor T5470M) ........243 Scanned Image Size Does Not Match Print Size (SureColor T5470M) ........243 Uninstall Your Product Software....................... 244 Uninstalling Product Software - Windows ..................245...
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FCC Compliance Statement......................264 Binding Arbitration and Class Waiver ....................265 Trademarks ............................268 Copyright Notice..........................269 A Note Concerning Responsible Use of Copyrighted Materials........... 269 Default Delay Times for Power Management for Epson Products ..........270 Copyright Attribution ........................270...
SureColor T3470/T5470/T5470M User's Guide Welcome to the SureColor T3470/T5470/T5470M User's Guide. Note: Depending on your model, some LCD screens may look different and not all features may be available. For a printable PDF copy of this guide, click here.
Printer Part Locations Using the Control Panel Using AirPrint Printer Features The Epson SureColor T3470/T5470/T5470M printers include these special features: High productivity • Print accurate A1/D-size prints in 24 seconds (SureColor T5470/T5470M) or 27 seconds (SureColor T3470) • Available 110-ml color or 350-ml high-capacity ink cartridges with next generation UltraChrome XD2, 4-color, all-pigment ink •...
(U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada. Option or part Part number Roll media spindle (24") [SureColor T3470] C12C933281 Roll media spindle (36") [SureColor T5470/T5470M]...
Printer Part Locations Check the printer part illustrations to learn about the parts on your printer. Product Parts - Front Product Parts - Top/Inside Product Parts - Side Product Parts - Scanner (SureColor T5470M) Control Panel Parent topic: Introduction to Your Printer...
Product Parts - Front Front cover Maintenance box cover Paper basket Casters (included with stand) Cartridge cover Control panel Roll paper cover Alert light Cut sheet cover...
Parent topic: Printer Part Locations Product Parts - Top/Inside Spindle holder Paper feeder Print head Roll core adapters (for 3-inch roll paper core) Roll paper spindle Translucent paper stop Cut sheet paper guide Parent topic: Printer Part Locations...
Product Parts - Side USB port (for flash drives) Air vents AC inlet USB port (for computer connection) OPTION port (for scanner connection) Ethernet LAN port Data light Status light Caution: Do not block the air vents shown above. Parent topic: Printer Part Locations...
Roll paper information (When roll paper is not loaded, - - - is displayed.) Paper Setting menu Printer Status menu (or Enlarged Copy if you connect a scanner) Settings menu Information display (displays notifications or warnings) (SureColor T3470/T5470) Network icons : No Ethernet connection : Ethernet connection established : No Wi-Fi connection...
2. Select Settings > Language. You see this screen: 3. Select a language. 4. Press the home button to exit. Parent topic: Using the Control Panel Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
You see this screen: 3. Select Date/Time. 4. Select the date format you want to use. 5. Use the on-screen keyboard to enter the current date and select OK. 6. Select the time format you want to use. 7. Use the on-screen keyboard to enter the current time and select OK. 8.
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Note: The locked settings may be different depending on your specific model. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. Note: For more information on administration settings, see the Administrator's Guide.
A prompt appears confirming that you want to enable locked settings. Select Yes to enable the setting and return to the home screen. You must enter the admin password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Parent topic: Using the Control Panel...
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...
The wireless router or access point can be connected to your computer over a wireless or wired network. Note: You cannot connect to a wired and wireless network at the same time. Epson product Wireless router or access point Computer with a wireless interface...
To install your product on a wireless network, install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
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LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website.
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
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Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct > Start Setup > Start Setup. You see a screen like this:...
LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly.
LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon, repeat these steps to try again.
You see a screen like this: 3. Select Print Status Sheet > Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network.
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You see a screen like this: 4. Select Network Settings. 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking...
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
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Error code and message Solution E2, E3, or E7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
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Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
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Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
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Error code and message Solution Make sure other devices on the network are turned on and do the following: Confirm the following • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.
Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Related concepts Uninstall Your Product Software Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password.
See these sections to load and handle media on your product. Roll Paper Handling Loading Single Cut Sheets Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Creating Custom Paper Configurations Roll Paper Handling See these sections to load, cut, and remove roll paper in your product.
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2. Make sure Load paper is displayed on the home screen. If it is not shown, make sure to remove any roll paper or cut sheet paper from the printer. 3. Open the cut sheet and roll paper covers. 4. Remove the spindle.
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5. Remove the transparent paper stop from the spindle. 6. Do one of the following: • 2-inch roll core: If installed, remove the 3-inch core adapters from both paper stops. Push the two tabs on the paper stop to remove the adapter.
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• 3-inch roll core: Install the 3-inch core adapters on both paper stops. Align the triangle marks on the paper stop with the triangle marks on the adapter and push the adapter in until the tabs are secured. 7. Insert the spindle into the roll paper core as shown, with the lead edge of the roll paper facing as shown.
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8. Push the fixed paper stop against the roll paper until there is no gap between the paper stop and the roll paper. 9. Attach the transparent paper stop to the spindle and press it in until there is no gap between the paper stop and the roll paper.
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11. Slide the spindle along the spindle holders to fully load the roll. 12. Insert the leading edge of the roll paper into the paper feeder until you hear a beep. Note: Make sure the leading edge of the roll paper is not bent or skewed, or a paper jam or skew error may occur.
Hold the ejected paper in both hands and support it so that the paper does not touch the floor. Parent topic: Roll Paper Handling Related references Compatible Epson Papers Roll Paper Options - Windows Paper Specifications Related tasks Removing Roll Paper...
Related tasks Selecting Advanced Settings - Mac Cutting Roll Paper Manually You can keep your prints on the roll until you manually cut them. 1. Turn off the Auto Cut setting in the printer driver or the control panel, depending on the situation: •...
4. To move the paper into cutting position, press and hold Forward or Backward until the position you want to cut appears at the dotted line as shown. 5. To cut the paper, select Cut. • If the Auto Cut setting is turned off only in the printer driver, the paper is cut and the paper leading edge returns to the print wait position.
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2. Open the cut sheet cover and roll paper cover. 3. Hold both ends of the spindle and lift it up from the spindle holders. 4. Remove the transparent paper stop from the spindle.
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5. Remove the spindle from the roll paper. 6. Place the roll paper in its original package. Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll paper on its side, as a flat spot can develop and lead to imaging artifacts on the prints. Do not store roll paper in dusty areas.
9. Close the roll paper cover and the cut sheet cover. Note: To prevent dust from accumulating inside the printer, always keep the roll paper cover and cut sheet cover closed unless you are loading or unloading media. Parent topic: Roll Paper Handling Loading Single Cut Sheets You can print on a variety of cut sheet paper types and sizes up to 24 inches (61 cm) [SureColor T3470]...
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4. Load one sheet of paper, printable side up in portrait orientation. Align the right edge of the paper with the right hand guide on the printer and insert the paper into the printer. 5. Insert the paper into the paper feeder until you hear a beep. 6.
(U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. For the most updated list of supported Epson papers, visit proimaging.epson.com...
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Paper Type Size Part number Amount Epson Singleweight Matte Paper 17 inches (432 mm) × 132 feet S041746 1 roll (40.2 m) 24 inches (610 mm) × 132 feet S041853 1 roll (40.2 m) 36 inches (914 mm) × 132 feet...
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Paper Type Size Part number Amount Epson Premium Semimatte Photo 16 inches (406 mm) × 100 feet S042149 1 roll Paper (250) (30.5 m) 24 inches (610 mm) × 100 feet S042150 1 roll (30.5 m) 36 inches (914 mm) × 100 feet...
36 inches (914 mm) × 200 feet S450232 1 roll (60.9 m) Cut Sheets Paper Type Size Part number Amount Epson Ultra Premium Photo Paper Letter (8.5 × 11 inches S041405 50 sheets Luster [216 × 279 mm]) S041913 250 sheets Epson Premium Photo Paper Letter (8.5 ×...
For this paper Select this Paper Type or Media Type setting Coated paper (generic) Coated Paper (Generic) Epson Premium Glossy Photo Paper (170) Premium Glossy Photo Paper (170) Epson Premium Semigloss Photo Paper (170) Premium Semigloss Photo Paper (170) Epson Premium Photo Paper Glossy...
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You see a screen like this: 3. Select the paper source you want to select settings for. You see a screen like this: 4. Select Change Paper Type/Paper Size. 5. Select Paper Type. 6. Select the paper type for the paper you loaded. 7.
Selecting the Paper Settings for Each Source - Control Panel Creating Custom Paper Configurations You can create and store up to 10 custom paper configurations for use if printing on non-Epson paper or paper that is not supported by the Epson printer driver.
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2. Select the paper type you are printing on. Note: If you do not have paper loaded in the printer, the printer will ask you to load paper before continuing. 3. Select Change Paper Type or Change Paper Type/Paper Size. 4.
You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Selecting Basic Print Settings - Windows Select the basic settings for the document you want to print. 1. Open a document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
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5. Click Settings to select the Document Size setting that matches the size of the document you are printing. 6. If you want your printout to be a different size than the selected document size, select the Output Size setting. Note: If you select Fit to Output Size, you can select a different output size.
Note: The Finest Detail setting may reduce print speed, especially if the printer is connected wirelessly. Use a wired connection if you enable this setting. Note: Available options depend on the selected Select Target setting. 13. To see a preview of how your document will print, select Print Preview. (The preview appears after you click Print but before printing starts.) 14.
Color Mode Options - Windows You can adjust the Color Mode setting to fine-tune the colors in your printout or turn off color management in your printer software. EPSON Standard (sRGB) Optimizes the sRGB space and corrects the color. Business Graphics Performs color correction to optimize your images based on the sRGB space.
Off (No Color Adjustment) Turns off color management in your printer software so you can manage color using only your application software. Note: An ICC profile is required if color management is turned off. Click Settings to open the Color Controls window, where you can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones.
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Quality Select to prioritize print quality over print speed. Max Quality Select to use the maximum print quality; print speed may be slower. Quality Options Select print speed or print quality levels using a slider. Parent topic: Selecting Basic Print Settings - Windows...
Using Layout Manager - Windows Layout Manager lets you include multiple pieces of print data created in different applications onto one sheet of paper for printing.
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You can also place the same print data multiple times as shown here.
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You can place print data in different sizes and orientations to maximize media usage, as shown here.
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You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application.
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3. Select the Layout Manager checkbox on the Printer Settings tab. 4. Choose an option for the Document Size setting that matches the size of the document in your application. 5. Click OK and then click Print, if necessary. The Layout Manager screen opens and displays one page in the layout. 6.
8. Click File > Properties and select your print settings, including the size of the paper you are printing 9. Open the File menu on the Layout Manager screen and click Print. Note: To save the current job to a file, open the File menu on the Layout Manager screen, save the file, and close the Layout Manager screen.
• To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Page Layout checkbox and select the option you want. • To print on both sides of the paper, select the 2-sided Printing checkbox and select the options you want.
Selecting Advanced Settings - Windows You can select advanced printing settings on the Advanced tab. • To control how roll paper is cut after printing, select an Auto Cut option. Select other roll paper options as necessary. • To print on cut sheet paper with 14 mm margins above and below your print, select Vertical Centering.
• To print the time, date, and other information about your print job at the top or bottom of the page, select the Job Settings checkbox and click Details to select the settings you want to use. Roll Paper Options - Windows Parent topic: Printing with Windows Roll Paper Options - Windows...
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• Single Cut: Prints images end-to-end with no gap between them. Borderless images may overlap slightly. • Double Cut: Increases the space between each image and trims each print individually, providing the cleanest edge for borderless printing. Auto Rotate Automatically positions the image or print data to fit the roll paper. Print Page Line Prints lines between pages as a guide for manual cutting.
• Click Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Click Epson Status Monitor 3 to check the printer's status. • Click Monitoring Preferences to select the error notifications displayed on the Epson Status Monitor 3 screen, or add a shortcut to the utility in the Windows taskbar.
• Click Menu Arrangement to arrange the Select Setting, Media Type, and Paper Size options by frequency of use. • Click Export or Import to save the print settings to a file or import them from a file. This is useful when you want to select the same print settings on multiple computers.
2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status.
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1. Make sure the selected settings on the Printer Settings, Layout, and Advanced tabs are set to what you want to save. 2. Under the Select Setting dropdown menu, select Custom Settings. You see a window like this: 3. Verify that your settings are correct, enter a name for the group of settings in the Name field, and click Save.
Parent topic: Saving, Sharing, and Customizing the Printer Settings Related tasks Selecting Basic Print Settings - Windows Printing Your Document or Photo - Windows Editing Print Setting Displays - Windows You can arrange the displayed print settings so you can easily select the settings you use most often. 1.
3. Select the item you want to edit. 4. Order or group items in the List box as follows: • To move and reorder items, drag and drop them in the list. • To add a new group (folder), click Add Group. •...
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
2. Select Printer Settings. You see the printer settings window. 3. Click the Utility tab. You see these options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Selecting Print Settings - Windows 10 S Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
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3. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 4. Click the Advanced button. You see a window like this: 5.
12. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.
Selecting Print Layout Options - Mac Selecting Advanced Settings - Mac Managing Color - Mac Sizing Printed Images - Mac Selecting Printing Preferences - Mac Printing Your Document - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document you want to print.
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the size of the paper you loaded as the Paper Size setting. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. If you want to print a borderless print, select a paper size with Borderless in the name.
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11. Select the Media Type setting that matches the paper you loaded. Note: If you want to use paper settings that have been set in the printer's control panel, select Use Printer Settings. Note: Click Acquire Info to refresh the settings if you loaded or changed paper after opening the print window.
Related tasks Selecting Advanced Settings - Mac Printing Your Document - Mac Paper Size Options - Mac You can select any of the Paper Size options in the Printer Settings menu to size your printed image. Same as Paper Size Sizes your printed image to fit the selected paper size.
Color Mode Options - Mac You can adjust the Color Mode setting to fine-tune the colors in your printout or turn off color management in your printer software. EPSON Standard (sRGB) Optimizes the sRGB space and corrects the color. Business Graphics Performs color correction to optimize your images based on the sRGB space.
Click Settings to open the Color Controls window, where you can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones. You can choose from two Gamma settings, and use either a color circle or slide bar to adjust color. Parent topic: Selecting Basic Print Settings - Mac Level Options - Mac...
Parent topic: Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac You can select a variety of layout options by selecting Layout from the pop-up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
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You see this window: Note: Some settings may not be available, depending on the Roll Paper option you selected for your paper size. 2. Select one of the following Auto Cut settings: • Off: Select this option to cut your prints manually. •...
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• Single Cut: Prints images end-to-end with no gap between them. Borderless images may overlap slightly. • Double Cut: Increases the space between each image and trims each print individually, providing the cleanest edge for borderless printing. 3. Select the following settings as necessary: •...
4. If you want to adjust color density, click Settings, adjust the Black and Color settings, and click OK. 5. Select Expansion to adjust the amount of image expansion when printing borderless images. Note: This option is available only when you choose a Paper Size setting with a Borderless option. Parent topic: Printing on a Mac Managing Color - Mac...
You can select from these settings on the Color Matching menu. ColorSync Prints using standard color profiles for your product and paper to help match image colors. EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. Parent topic:...
Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &...
Acquire printer information automatically Ensures that the paper size and paper type settings are automatically updated if paper is loaded or changed after closing the print window. Maintenance Call Notification Alerts you if the maintenance box is nearing capacity or needs to be replaced. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions.
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.
You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.
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Note: If lines in your drawing are not printed properly, print the drawing using HP-GL/2 or HP RTL mode using the product control panel. 1. Open the file you want to print in your CAD software. 2. Click Plot and select your product as the printer. 3.
10. Start printing your drawing from the CAD software. Parent topic: Printing CAD Drawings Printing CAD Drawings in HP-GL/2 or HP RTL Mode You can change settings on your product's control panel to print CAD drawings using HP-GL/2 or HP RTL mode.
12. Start printing your drawing from the CAD software. Parent topic: Printing CAD Drawings Printing from a Shared Folder (SureColor T5470M) You can select and print a file from a shared network folder. 1. Press the home button on your product, if necessary.
You see this screen: 3. Select a single file to print. 4. Change the settings as necessary. 5. Select Print. Your file starts printing. Setting Up a Shared Folder Network Folder Settings Parent topic: Printing from a Computer Setting Up a Shared Folder You must set up a shared network folder before printing from the folder.
• User Name: Enter a user name for the computer. • Password: Enter the password for the computer. 4. Select Proceed to set up the shared folder. Parent topic: Printing from a Shared Folder (SureColor T5470M) Network Folder Settings Basic Settings Setting...
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Select On to print in both directions, resulting in faster print speed but reduced accuracy Color Mode EPSON Standard (sRGB) Optimizes the sRGB space and corrects the color Business Graphics Performs color correction to optimize your images based on the sRGB...
Parent topic: Printing from a Shared Folder (SureColor T5470M) Printing from a Web Browser (SureColor T5470M) You can upload and print files directly from the Web Config interface. This allows you to print from a computer without the printer driver for the product.
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4. Select your print settings from the basic and advanced settings tab. Note: As soon as you select a file to print, printing will begin. Make sure you select all necessary settings before selecting a file. 5. After you are done selecting print settings, drag and drop your file onto the appropriate area to start printing, or click Select Files to Upload and browse to the files you want to print.
Printing from a USB Memory Device You can save JPG or TIFF images on a USB memory device and then connect the device to the printer for printing. Note: USB memory devices with security settings (such as password protection) are not supported. USB Memory Device Requirements Connecting and Printing from a USB Memory Device USB Memory Device Requirements...
2. Press the home button, if necessary. 3. Select Memory Device. 4. Select JPEG to display a list of thumbnails or TIFF to display a list of files. 5. Do one of the following to select a single image to print: •...
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Setting Options Description Copies 1 to 99 Specifies the number of copies to print Paper Source Roll Paper Selects the paper source. Cut Sheet (1 sheet) Color Mode Black/White Selects the color mode to use when printing Color Advanced Setting Options Description Quality...
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Setting Options Description Color Mode EPSON Standard Optimizes the sRGB space and corrects the (sRGB) color Business Graphics Performs color correction to optimize your images based on the sRGB space Performs color correction when printing topographical maps Line Drawing Perform color correction when printing CAD...
Using Your Printer as a Copier (SureColor T3470/T5470) You can connect a supported Epson scanner to your printer and print out enlarged scans on roll paper. The following Epson scanners are supported: • DS-530 • DS-7500 • DS-70000 Note: Visit the Epson website for the most updated list of supported scanners.
2. Connect one end of the USB cable supplied with the scanner to the scanner port and the other end to the OPTION port on the back of the printer. Parent topic: Using Your Printer as a Copier (SureColor T3470/T5470) Placing Originals in the Scanner See your scanner's User's Guide for instructions on placing originals in the scanner.
Parent topic: Using Your Printer as a Copier (SureColor T3470/T5470) Printing Enlarged Copies from the Scanner After the scanner and printer are connected and originals are placed in the scanner, you can print enlarged copies from the printer. (SureColor T3470/T5470) 1.
You see a screen like this: 4. Select the size of your original as the Original Size setting. 5. Select a Reduce/Enlarge option to set the output size. Note: If you select Auto Fit Page, the copy is enlarged to fit the width of the roll paper. 6.
Using the Integrated Scanner (SureColor T5470M) You can use the integrated scanner on your product to scan and copy originals. Supported Document Sizes and Types Loading Originals Using a Carrier Sheet Copying Documents or Photos Creating Scanning Contacts Scanning to a Network Folder or FTP Server...
• Glossy originals • Torn or deteriorated originals Parent topic: Using the Integrated Scanner (SureColor T5470M) Loading Originals You can load an original that meets the document specifications in the input slot. Caution: Do not load photos, or valuable original documents or artwork, directly into the product. This may wrinkle or damage the original.
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2. Insert the top edge of the original into the scanner slot as shown below. Align it with the right edge guide. Continue inserting the original until you hear a beep. 3. Move the left edge guide to the edge of the original. Parent topic: Using the Integrated Scanner (SureColor T5470M)
Related references Supported Document Sizes and Types Using a Carrier Sheet You can load thin or fragile originals in the scanner using a carrier sheet (not included). Make sure the original meets the loading specifications before scanning it. Note: If you are using a carrier sheet, the product cannot automatically detect the size of the original. If you are copying the original, set the Original Size setting to the size of your original.
Parent topic: Using the Integrated Scanner (SureColor T5470M) Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Load the paper you want to print on in the product.
6. To print more than one copy, select the number (up to 99). 7. When you are ready to copy, select Copy. Note: To cancel copying, select Cancel. Copy Settings Parent topic: Using the Integrated Scanner (SureColor T5470M) Related tasks Using a Carrier Sheet Copy Settings Basic Settings...
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Setting Options Description Auto Fit Page Select On to fit the short edge of the image to the width of the paper Note: This setting is not available if paper is not loaded into the printer. Custom Size Various settings Select Actual Size to print using the image size or select a different output size...
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Setting Options Description Original Size Auto Detect Determines the size of the scanned original. In most cases, Auto Detect ISO A should be used. Tracing paper and US-ANSI the optional carrier sheet are not detected automatically. US-ARCH JIS-B ISO B User-Defined Top Offset 0.0 to 3.94 inches...
Registering Contacts for Email, Network Folder, or FTP Scanning - Web Config Parent topic: Using the Integrated Scanner (SureColor T5470M) Creating a Shared Network Folder You can create a shared network folder on your computer or an FTP site and register its location to your product's Contacts list.
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Group Configuration for sharing. You can, however, create a shared folder in the root of the C: drive on your system. If you want to scan to a folder on an FTP server, contact the FTP server administrator for the server address and authentication access to a shared folder on the server.
7. Select the Sharing tab and click the Advanced Sharing button. Note: You need to be logged into Windows as an administrator to select the Advanced Sharing button. 8. On the Advanced Sharing screen, select the Share this folder checkbox. 9.
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You see a screen like this: 5. Select Add Entry. 6. Select Add Contact. 7. Do one of the following: • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP, select Network Folder/FTP. 8.
Enter the folder path name for the Location setting in one of the following formats depending on the Communication Mode setting you selected: • SMB: \\host name\folder • FTP: ftp://host name/folder name Enter additional connection information as needed. 12. To add the contact to the frequently used contacts list, select Assign to Frequent Use. 13.
• Secure Connection: For FTP locations, choose whether to use FTP or FTPS when connecting • Email Address: For email contacts, enter the email address • Save to: The network path to the shared folder. Enter the folder path name in one of the following formats depending on the Type setting you selected: •...
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You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP.
12. After scanning is complete, hold the original and select OK to remove the original. Scan to Network Folder/FTP Settings Parent topic: Using the Integrated Scanner (SureColor T5470M) Related tasks Creating a Shared Network Folder Scan to Network Folder/FTP Settings...
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Setting Options Description File Format File Format Selects the file format for the saved image Compression Ratio Selects the compression ratio for the saved image PDF Settings Sets the permissions and passwords for the saved PDF Resolution 200 dpi Select the scanning resolution 300 dpi 400 dpi 600 dpi...
Setting Options Description Density -4 to 4 Choose the print density for the printed output. Positive values increase the density. Image Quality Contrast Adjusts the contrast of the image Sharpness Adjusts the sharpness of the image Remove Background Removes backgrounds from thin originals or images with unwanted backgrounds File Name...
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You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and press...
Your product scans your original and emails the scanned file. 12. While holding the original, select OK to remove the original from the product. Scan to Email Settings Parent topic: Using the Integrated Scanner (SureColor T5470M) Scan to Email Settings Setting Options...
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Setting Options Description File Format File Format Selects the file format for the saved image Compression Ratio Selects the compression ratio for the saved image PDF Settings Sets the permissions and passwords for the saved PDF Resolution 200 dpi Select the scanning resolution 300 dpi 400 dpi 600 dpi...
Setting Options Description Density -4 to 4 Choose the print density for the printed output. Positive values increase the density. Image Quality Contrast Adjusts the contrast of the image Sharpness Adjusts the sharpness of the image Remove Background Removes backgrounds from thin originals or images with unwanted backgrounds Subject...
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3. Press the home icon, if necessary. 4. Select Scan. You see a screen like this: 5. Select Memory Device. You see a screen like this: 6. Change any of the displayed settings on the Scan tab as necessary. 7. Select the Advanced tab to view and change additional scan settings, if necessary. 8.
Your product scans your original and saves the scanned file to the memory card or USB device. 9. While holding the original, select OK to remove the original. Scan to Memory Device Settings Parent topic: Using the Integrated Scanner (SureColor T5470M) Scan to Memory Device Settings Basic Settings Setting...
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Setting Options Description Top Offset 0.0 to 3.94 inches Selects the amount of area at the top of the scanned original that will not be 0.0 to 100.0 mm scanned. If you are using the optional carrier sheet, the value should be 19 Original Type Text &...
Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus Paper Setting Menu Basic Settings Menu Printer Settings Menu Scan Settings Menu (SureColor T5470M) Network Settings Menu System Administrator Settings Menu Maintenance Menu Printer Status/Print Menu Accessing the Printer's Menus You can use the printer menus to adjust the settings that control how your printer works.
3. Press the up or down arrow to scroll through the menus, or swipe up or down on the LCD screen. Note: To return to the previous screen, press the left arrow button. 4. Press the up or down arrow to move through the settings, or swipe up or down on the LCD screen. 5.
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Setting Options Description Media Adjust Easy Adjustment Select Start to automatically run the paper feed adjustment and print head alignment Paper Feed Adjust Select Auto to automatically adjust the paper feed Select Manual if an error appears during automatic adjustment or if you are not satisfied with the results of the automatic adjustment Select Print length adjustment to precisely...
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Advanced Media Setting menu (in the Roll Paper menu) Setting Options Description Platen Gap Adjusts the distance between the print head and the paper; displayed when Custom Paper is selected as the Paper Type setting Top/Bottom Margins Standard The Standard margins are as follows for the top and bottom: Top 3 mm/Bottom 3 •...
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Setting Options Description Paper Size Check Select On to detect the paper width when paper is loaded. Select Off if a paper setting error occurs when paper is correctly loaded. Note: If this setting is set to Off, the printer may print beyond the edges of the paper, causing ink to get on the printer.
Setting Options Description Platen Gap Adjusts the distance between the print head and the paper; displayed when Custom Paper is selected as the Paper Type setting Paper Suction -4 to +3 Select this to adjust the distance between the paper and the print head. Choose lower values for thinner papers.
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Setting Options Description LCD Brightness 1 to 9 Adjusts LCD screen brightness Sound Mute Select On to mute control panel sounds Normal Mode Button Press: Adjusts the volume of control panel sounds Error Notice: Adjusts the volume of error notifications Sound Type: Adjusts the type of control panel sounds Sleep Timer...
Related tasks Changing the LCD Screen Language Selecting the Date and Time Printer Settings Menu Select Settings > General Settings > Printer Settings to customize paper and printing options. Setting Options Description Paper Source Settings Various options See the Paper Source Settings table below Custom Paper Settings 1 to 10 See the Custom Paper Settings table below...
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Setting Options Description PC Connection via USB Enable Select Enable to allow access to the printer from a USB-connected computer Disable USB I/F Timeout Setting 5 to 300 seconds Specifies the length of time before ending communication from a USB-connected computer *The Printing Language, Universal Print Settings, and HP-GL/2 Unique Settings menus can be locked by an administrator.
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Custom Paper Setting Setting Options Description Change Name — Use the keyboard to enter a name for the custom paper setting (this name is displayed in the Paper Type list) Change Reference Paper Various options Select the media type for the paper closest to the one you are using Advanced Media Setting options Platen Gap...
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Setting Options Description Paper Size Check Select On to detect the paper width when paper is loaded Select Off if a paper setting error occurs when paper is correctly loaded. If this setting is set to Off, the printer may print beyond the edges of the paper, causing ink to get on the printer.
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Setting Options Description Page Margins option Clip By Margins Adds the value selected for the page margin inside the hard clip area of the PS command of the data, or the size selected for the base output size Oversize Adds the value selected for the page margin outside the hard clip area of the PS command of the data (when Auto is selected) Adds the value selected for the page margin...
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Setting Options Description Color Mode (Common) EPSON Standard Optimize the sRGB space and correct the (sRGB) color Business Graphics Perform color correction to optimize your images based on the sRGB space Perform color correction when printing topographical maps Line Drawing...
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Setting Options Description Color Mode (HP-GL/2) EPSON Standard Optimize the sRGB space and correct the (sRGB) color Business Graphics Perform color correction to optimize your images based on the sRGB space Perform color correction when printing topographical maps Line Drawing...
Scan Settings Menu (SureColor T5470M) Select Settings > General Settings > Scan Settings to customize various display and power settings. Setting Options Description Confirm Recipient Select On to check the recipients before scanning an original Email Server Server Settings No email server set...
Parent topic: Using the Control Panel Menus Network Settings Menu Select Settings > General Settings > Network Settings to configure your printer's network settings. Setting Options Description Wi-Fi Setup Router See the link below for more information Wi-Fi Direct Wired LAN Setup —...
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Setting Options Description Security Settings Restrictions (SureColor See the Restrictions table T5470M) below. Access Control (SureColor Allows administrators to grant T5470M) access to functions to specific user accounts. Accounts must be set up in advance through the Web Config interface. See the Administrator's Guide for instructions on creating user accounts.
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Options Description Firmware Update Update Select Start Checking to access the Epson website and search for a firmware update. The printer must be connected to the internet. Follow the prompts to update the firmware, which can take up to 5 minutes or longer.
Setting Options Protection of Personal Data Controls the display of potentially sensitive contact information (such as IP addresses) for non- administrators. When enabled, displays hidden information as ****. Parent topic: Using the Control Panel Menus Related tasks Setting a Password and Locking the Control Panel Maintenance Menu Select Settings >...
*The Powerful Cleaning and Discharging/Charging Ink settings can be locked by an administrator. If you cannot access or change these settings, contact your administrator for assistance. Parent topic: Using the Control Panel Menus Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Discharging Ink Replacing the Cutter...
When the maintenance box is full, you need to replace it. Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle for more information.
2. Do one of the following: • Select the ink color icons at the top of the home screen. • Select Printer Status > Supply Status. You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks...
2. Replace or reinstall the ink cartridge or maintenance box as indicated on the screen. Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
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• Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...
Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: We recommend that you use genuine Epson maintenance boxes and cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
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Note: Replace all expended ink cartridges. You cannot print if any of the ink cartridges are expended or missing. 1. Turn on your product. 2. Open the ink cartridge cover. 3. Remove the new ink cartridge from the bag and gently shake it horizontally for about 10 seconds (approximately 30 times).
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4. Using the indentation on top of the cartridge, pull the old cartridge out of the printer. 5. With the label facing you, slide the new ink cartridge all the way into the slot. Note: Make sure to insert the cartridge into the correct color location 6.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Maintenance Box Replace the maintenance box when a message or icon is displayed on the LCD screen telling you that the maintenance box is near or at the end of its service life.
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Note: The SureColor T5470/T5470M have two maintenance boxes located behind the maintenance box cover. Note: You can view the replacement procedure on the LCD screen. Press the home button if necessary and select Settings > Maintenance > Replace Maintenance Box > See Guide. 1.
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2. Pull out the maintenance box. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
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3. Place the used maintenance box in the clear plastic bag (included with the replacement maintenance box) and make sure it is closed tightly. 4. Remove the new maintenance box from the package. 5. Insert the new maintenance box into the printer. Caution: Do not touch the chip on the maintenance box or you may damage the product.
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6. Close the maintenance box cover. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Optional Equipment and Replacement Parts...
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure roll paper or cut sheet paper is loaded in the printer. 2.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. Do one of the following: • If there are no gaps in the pattern, select the icon. •...
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• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Nozzle Check. You see a window like this: 4.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps in the pattern, click Finish. If there are gaps or the pattern is faint, click Clean. If you don’t see any improvement after cleaning the print head three times, perform a Powerful Cleaning.
Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Using the Powerful Cleaning Utility Parent topic: Print Head Maintenance Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
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You see a window like this: 4. Click Start to begin the cleaning cycle. When the cleaning cycle is finished, the power light stops flashing and a confirmation screen appears. Caution: Never open any covers or turn off the product during a cleaning cycle or you may damage 5.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning If you don’t see any improvement after cleaning the print head three times, perform a Powerful Cleaning. Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using the Product Control Panel...
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You see a screen like this: 3. Select Start to begin the cleaning cycle. When the cleaning cycle is finished, the power light stops flashing and a confirmation screen appears. Caution: Never open any covers or turn off the product during a cleaning cycle or you may damage 4.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning If nozzles are still clogged, turn off the printer and leave it off overnight. If nozzles are still clogged, contact Epson for support. Parent topic: Print Head Cleaning Related tasks...
• You notice duplicate ruled lines, warped lettering, or grainy printing in your printouts To use Easy Adjustment successfully, do the following: • Correctly load the paper and select the appropriate paper type • Do not use paper with visible curls, wrinkles, waves, folds, or bends •...
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1. Make sure roll paper or cut sheet paper is loaded in the printer. Note: You need at least this much paper to print the adjustment pattern: • Roll paper: 6.1 inches (156 mm) • Cut sheet feeder: 2 sheets of A4 (8.3 × 11.7 inches [210 × 297 mm]) or larger, loaded one sheet at a time 2.
Loading Single Cut Sheets Adjusting Print Length Using the Product Control Panel If your roll paper printouts need to match the length of the print data exactly, such as with CAD drawings, you can adjust the print length. Note: You will need a ruler to perform the adjustment. The print length adjustment is saved with the chosen paper type, so make sure you load the correct roll paper.
1. Make sure roll paper or cut sheet paper is loaded in the printer. You need at least this much paper to print the adjustment pattern: • Roll paper: 11.2 inches (285 mm) • Cut sheet feeder: 1 sheet of paper sized A4 (8.3 × 11.7 inches [210 × 297 mm]) or larger 2.
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Related references Paper Setting Menu Related tasks Loading Roll Paper...
Replacing the Cutter Replacing the Borderless Pads Cleaning the Platen and Borderless Pad Edges Cleaning the Integrated Scanner (SureColor T5470M) Moving or Transporting Your Product Replacing the Cutter If you notice that your paper does not cut cleanly, you may need to replace the cutter. You will need a Phillips-head screwdriver.
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4. Use a Phillips-head screwdriver to loosen the screw holding the cutter in place and carefully pull the cutter straight out. Place the cutter in a plastic bag and dispose of it properly. Warning: Keep the cutter out of the reach of children. The blade is sharp and can cause injury.
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5. Align the pin on the new cutter with the hole in the product and insert the cutter. Tighten the cutter screw securely. Note: Make sure the screw is tightened securely, otherwise the cut position may shift slightly. 6. Select OK. The cutter moves into position and cuts off the protective piece.
Replacing the Borderless Pads If you see smearing or ink on the back of your prints, you may need to replace the pads for borderless printing. Only replace the borderless pads in the areas where you notice ink on your prints. You do not need to replace all of the borderless pads.
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4. Using tweezers, pull out the borderless pads in the areas where ink transfer occurs. 5. Use cleaning sticks to wipe off the accumulated ink in the following locations: Bottom...
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6. Bend a new borderless pad as shown below. Note: Do not bend the borderless pad except at the designated spot.
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7. Insert the leg of the borderless pad all the way into the hole.
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8. Push the protrusions on the sides of the borderless pad into the grooves on the left and right. 9. Gently press the borderless pad until it is seated in place.
Caution: Make sure that no part of the borderless pad extends above the surrounding surface. The borderless pad may rub against the print head and damage it. Parent topic: Maintenance and Transportation Related references Optional Equipment and Replacement Parts Cleaning the Platen and Borderless Pad Edges Carefully follow the steps here to clean the platen and borderless pad edges to remove ink, paper particles, and lint.
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3. Open the front cover. 4. Using a soft cloth to remove dust and dirt from the platen. Thoroughly clean the area shown in blue in the image below. Wipe from the inside to the outside of the platen to clean it as shown here. Note: For stubborn dirt, dampen a soft cloth with neutral detergent and wring it out, then clean the platen as shown above.
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5. If any paper particles have accumulated in the holes shown in the illustration below, use a pointed object such as a toothpick to push the material into the holes. 6. Remove any paper particles or dust around the outer edges of the borderless pads using cotton swabs.
Cleaning the Integrated Scanner (SureColor T5470M) Carefully follow the steps here to clean the inside of the integrated scanner. If the rollers or the scanner's glass surface are very dirty, use the optional cleaning kit. Follow the instructions below when cleaning the scanner: •...
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2. Using a soft cloth, wipe off any dust, dirt, or paper particles from the areas highlighted below. 3. Using the cleaning kit or the clean side of the soft cloth, thoroughly wipe the areas shown below:...
4. Using the cleaning kit or the clean side of the soft cloth, thoroughly wipe the glass surfaces shown below: 5. Close the scanner cover immediately after you have finished cleaning. Parent topic: Maintenance and Transportation Moving or Transporting Your Product If you need to move or transport your product, prepare it as described here.
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4. Disconnect any connected cables. 5. Close all covers on the product. 6. If you are moving the product without the stand, you will need two people for the SureColor T3470, and three for the SureColor T5470/T5470M. Lift the product using the indented areas as shown. SureColor T3470...
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SureColor T5470/T5470M Warning: The product is heavy and requires two or more people to move it. 7. If you are moving the product on the stand, do the following: • Close the paper basket. • Release the caster locks. • Move the product on an even floor surface. •...
8. If you are transporting the product, place it in its original packing materials, if possible, or use equivalent materials with cushioning around the product. 9. After the printer is moved, connect the power cable and turn on the printer. 10.
Cannot Make Enlarged Copies from Scanner Solving Scanning Problems (SureColor T5470M) Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Maintenance Request A part used in the printer is nearing or at the end of its service life. Contact Epson for support and provide them with the displayed maintenance request Replace Parts Soon/End code. The error persists until you replace the requested part.
Turn off the printer, disconnect the power cable from the outlet and from the printer, and reconnect it. Turn on the printer again. If the message persists, Printer error. Turn the contact Epson for support and provide them with the displayed printer error power off and on again. code.
3. Select one of these options: • Network Settings: Resets all network settings. • Clear All Data and Settings: Resets all control panel settings except date and time, length unit, and language settings. You see a confirmation screen. 4. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Related references...
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
• Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router. • Check to see if access restrictions, such as MAC address filtering, are set on the router or access point.
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router. •...
• Check if the selected printer port is correct. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your printer is turned on. • Make sure there are no errors on the screen. • If you have Print Preview enabled in your printer driver, the preview appears after you click Print but before printing starts.
Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Cutting/Ejection Problems Paper is Creased Roll Paper Jam Problems Cut Sheet Paper Jam Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: •...
Paper Specifications Related tasks Selecting Basic Print Settings - Mac Selecting Basic Print Settings - Windows Loading Roll Paper Loading Single Cut Sheets Related topics Cutting Roll Paper Paper Cutting/Ejection Problems If your printout does not cut cleanly or does not eject into the paper basket, try these solutions: •...
Roll Paper Jam Problems If roll paper has jammed in the printer, follow the steps here to clear the jam. 1. Open the cut sheet cover and roll paper cover. 2. Cut the paper above the paper feeder. 3. Close the roll paper cover and the cut sheet cover.
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4. Remove the jammed paper from the front of the product. 5. Open the front cover and remove any other jammed paper as necessary. Caution: Do not touch the print head. 6. Close the front cover. 7. Turn the printer off, wait a moment, and then turn it back on. 8.
Parent topic: Solving Paper Problems Related tasks Loading Roll Paper Cut Sheet Paper Jam Problems If cut sheet paper has jammed in the product, follow the steps here to clear the jam. 1. Remove any jammed paper from the front of the product. 2.
3. Remove any other jammed paper as necessary. Caution: Do not touch the print head. 4. Close the front cover. 5. Turn the printer off, wait a moment, and then turn it back on. 6. Reload a cut sheet. Parent topic: Solving Paper Problems Related tasks Loading Single Cut Sheets...
• Enable color management in the software application or in the printer driver. • If you are using non-Epson media, make sure you create a custom paper configuration for the media. • Check the quality setting that you selected in the printer driver. Using a faster printing method may decrease the overall print quality.
Related tasks Adjusting Paper Feed Using the Product Control Panel Aligning the Print Head Using the Product Control Panel Removing and Installing Ink Cartridges Managing Color - Mac Creating Custom Paper Configurations Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Lines Are Misaligned You may see vertical lines in the (bi-directional) print output.
• If ink is smeared on your prints, clean the rollers. Load blank paper and perform a paper guide cleaning. • If you are using non-Epson media, make sure you create a custom paper configuration for the media and run Easy Adjustment.
If you cannot make enlarged copies from a scanner connected to your printer, try these solutions: • Make sure all cables are securely connected and the scanner is turned on. • Make sure the scanner connected to the printer is compatible. Visit the Epson website for the most updated list of supported scanners.
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1. Open the scanner cover. 2. Remove the jammed original.
3. Close the scanner cover. Parent topic: Solving Scanning Problems (SureColor T5470M) Cannot Feed Originals Correctly (SureColor T5470M) If you cannot feed originals into the scanner successfully, try these solutions: • Make sure the edge guides are in the correct position.
• Clean inside the scanner. Parent topic: Solving Scanning Problems (SureColor T5470M) Scanned Image is Misaligned (SureColor T5470M) If the scanned image is not aligned correctly, try these solutions: • Change the direction of the original. • If the original is curled, try to correct the curl before loading the original.
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In the image below, the scanned image is misaligned in the center. The arrow shows the feed direction of the original. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Scan Settings > Scan Options > Image Stitching Adjustment.
Parent topic: Solving Scanning Problems (SureColor T5470M) Scanned Image Size Does Not Match Print Size (SureColor T5470M) If your roll paper printouts need to match the length of your scanned or copied files exactly, you can adjust the document feed.
You would enter -0.2 as the adjustment value. 4. Select OK to enter the value. Parent topic: Solving Scanning Problems (SureColor T5470M) Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system.
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If re-installing your product software does not solve a problem, contact Epson support. Parent topic: Uninstall Your Product Software...
Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
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You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Thickness 0.003 to 0.011 inch (0.08 to 0.3 mm) Weight Up to 26.4 lbs (12 kg) Cut sheet paper (1 sheet) Width SureColor T3470: 8.26 to 24 inches (210 to 610 mm) SureColor T5470/T5470M: 8.26 to 36 inches (210 to 914 mm) Length 11 to 62.2 inches (279.4 to 1580 mm) Thickness...
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Printable width: SureColor T3470: 10 to 24 inches (254 to 610 mm) SureColor T5470/T5470M: 10 to 36 inches (254 to 914 mm) Printable length: 11 to 708.66 inches (279.4 to 18000 mm) Left/right margin: 0.12 inch (3 mm) minimum (0 inches [0 mm] with borderless printing) Bottom margin: 0.12 to 1.38 inches (3 to 35 mm) Top margin: 0.12 to 0.59 inches (3 to 15 mm) Cut sheet (1 sheet)
Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
• Printing: approximately 38 W • Ready mode: approximately 13 W • Sleep mode: approximately 1.3 W • Power off mode: approximately 0.25 W SureColor T5470M: • Printing: approximately 38 W • Ready mode: approximately 19 W • Sleep mode: approximately 1.6 W •...
Communication mode Infrastructure Wi-Fi Direct (Simple AP) (not supported for IEEE802.11b) Security Protocols • SSL/TLS (HTTPS Server/Client, IPPS) • IEEE802.1X • IPsec/IP Filtering • SMTPS (STARTTLS, SSL/TLS • SNMPv3 Ethernet Standards IEEE802.3i (10BASE-T) IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T) IEEE802.3az (Energy Efficient Ethernet); connected device should comply with IEEE802.3az standards Note: Use a category 5 or higher shielded twisted pair cable for all interfaces.
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Output resolution 200, 300, 400, 600 dpi Image data Color: 30-bit input (10 bits per pixel per color internal) 24-bit output (8 bits per pixel per color internal) Grayscale: 10-bit input 8-bit output Black and white: 10 bits input 1 bit output Light source Dual LED (white) * Depending on data settings and format, the maximum length may differ:...
• Manufacturer: Epson • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
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• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
• Before storing the product, make sure the print head is positioned at the far right. • When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Note: The lithium batteries in this product contain Perchlorate Material - special handling may apply.
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,...
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1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
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Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the...
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.