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User Manual
S24A60* S27A60* S32A60*
S24A60*U S27A60*U S32A60*U
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

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Summary of Contents for Samsung S24A60S Series

  • Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports Eye Care Installation Operation Connecting and Using a PC PIP/PBP Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an HDMI-DVI Cable...
  • Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
  • Page 4: Before Using The Product

    DC voltage: Rated voltage marked • Only use the power cord provided with your product by Samsung. Do not use the power cord with literature concerning operation and with this symbol is DC voltage. other products.
  • Page 5: Installation

    Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
  • Page 6: Operation

    ‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •...
  • Page 7: Cleaning

    ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product • Disconnect the power cord from the power socket if you do not plan on using the product for an (Service fee will be charged.)
  • Page 8: Correct Posture To Use The Product

    Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •...
  • Page 9: Preparations

    Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. S24A60* / S24A60*U Put the stand base onto the stand neck Tightly fasten the connecting screw at as the direction shown in the figure.
  • Page 10 S27A60* / S27A60*U / S32A60* / S32A60*U Put the stand base onto the stand neck Tightly fasten the connecting screw at as the direction shown in the figure. the bottom of the stand base. Fasten the Check that the stand neck is firmly large screw in the middle for assembly.
  • Page 11: Precautions For Moving The Product

    Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.
  • Page 12: Adjusting The Product Tilt And Height

    Adjusting the Product Tilt and Height Rotating the Product ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
  • Page 13: Anti-Theft Lock

    Anti-theft Lock You can rotate your product as shown below. ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details.
  • Page 14: Wall Mount Kit Specifications (Vesa)

    If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
  • Page 15: Control Panel

    Control Panel Parts Description 5-Way Button Multi directional button that helps navigate. This LED is power status indicator. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― You can select the power LED operation to be enabled or disabled on Power LED notice to improve quality.
  • Page 16: Direct Key Guide

    Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Eye Saver Mode Volume Source Features Eye Saver Mode Off ― The Direct Key Guide screen shows if Eye Saver Mode is enabled.
  • Page 17: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
  • Page 18: Ports

    Ports Port Description Connect to an audio output device such as headphones. ― The functions available may vary depending on the product model. The colour and shape of parts may • Connect to a USB device. differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to •...
  • Page 19: Connecting And Using A Pc

    Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below.
  • Page 20: Connecting The Product To A Pc As A Usb Hub

    Connecting the Product to a PC as a USB HUB Use the product as a hub to connect the PC to a variety of devices and/or networks. ― With some PCs, network connection via LAN may not be supported. ― S27A60*U / S32A60*U model only. S24A60* / S27A60* / S32A60* Using the product as a hub, connect and use various source devices with the product at a time.
  • Page 21: Connection Using The Usb Type-C Cable (S24A60*U / S27A60*U / S32A60*U Model Only.)

    Connecting an External Monitor (S24A60*U / Connection Using the USB Type-C Cable (S24A60*U / S27A60*U / S32A60*U model only.) S27A60*U / S32A60*U model only.) Connection Using an DP Cable ― Check the bandwidth of your USB Type-C cable whether it is available. The output may not be adequate depending on the cable specification and condition.
  • Page 22: Dp Out (S24A60*U / S27A60*U / S32A60*U Model Only.)

    ― Two units can be connected for MST and four units can be connected for SST. OSD → DisplayPort:MST ― Samsung S60* series monitor is recommended for SST connection. • MST/SST: A technology used for connection and driving of multi-stream display signals.
  • Page 23 Connecting a PC via USB Type-C port depends on the type of the previous device used and the quality of the cable used. Try to use a Samsung branded cable, and visit the website of the graphics card manufacturer to check and Monitor 1 Monitor 2 update its driver with the latest version.
  • Page 24 Try to use a Samsung branded cable, and visit the website of the graphics card manufacturer to check and update its driver with the latest version.
  • Page 25: Tidying Up The Connected Cables

    Tidying Up the Connected Cables Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting.
  • Page 26: Menu

    Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode...
  • Page 27 Description mode When the external input is connected through HDMI/DP/USB Type-C (S24A60*U / S27A60*U / S32A60*U model only.) and PC/AV Mode is set to AV, Picture Mode has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
  • Page 28 Description Color Adjust the tint of the screen. • Color Tone: Select a colour tone that best suits your viewing needs. • Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the colour. • Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the colour. •...
  • Page 29 Description Game Mode Configure the product screen settings for game mode. Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected. ― This menu is not available when Eye Saver Mode is enabled.
  • Page 30: Eye Care

    Eye Care Description Adaptive Picture Optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. ― This option is available when Eco Sensor Mode is set to Off. ― This menu is not available when sRGB is enabled.
  • Page 31 Description Sound Source Set which screen you want to hear the sound for. In PIP mode • In PBP mode • Source Select the source for each screen. Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. mode •...
  • Page 32: Onscreen Display

    OnScreen Display Description Transparency Set the transparency for the menu windows. Position • H-Position: Move the menu position to the left or right. • V-Position: Move the menu position up or down. Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use.
  • Page 33: System

    System Description FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD's graphic card with supporting FreeSync solution. For more information, see FreeSync page. DP OUT Select which input source to output to the screen.
  • Page 34 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
  • Page 35 Description Accessibility Configures the accessibility options. • High Contrast: Increase the contrast between the text and background for the Settings menu. • Grayscale: Change the color sense of the screen to black-and white tone. • Color Inversion: Invert the colors of the Settings menu. White becomes black, black becomes white, and other colors are inverted according to RGB color values.
  • Page 36: Support

    Software Update Update software using an update file on a USB device. Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB device. Connect the USB device to the port on the monitor.
  • Page 37: Installing The Software

    Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
  • Page 38: Troubleshooting Guide

    Customer Service Centre Installation issue ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.
  • Page 39 The message Check the cable connection and the settings of the source device. appears. Screen colour is inconsistent. Check that the cable is properly connected to the product. Change the Color settings. Check that the device connected to the product is powered on. The colours on the screen have a shadow and are distorted.
  • Page 40 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
  • Page 41: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •...
  • Page 42: Specifications

    Chapter 07 Specifications General Model Name S24A60* / S24A60*U S27A60* / S27A60*U S32A60* / S32A60*U Size 24 Class (23.8 Inches / 60.4 cm) 27 Class (26.9 Inches / 68.4 cm) 32 Class (31.5 Inches / 80.0 cm) Display area 526.848 mm (H) x 296.352 mm (V) 596.736 mm (H) x 335.664 mm (V) 697.344 mm (H) x 392.256 mm (V) Pixel Pitch...
  • Page 43 Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance. • The specifications are subject to change without notice to improve quality. • For detailed device specifications, visit the Samsung website.
  • Page 44: Standard Signal Mode Table

    Standard Signal Mode Table Model Name S24A60* / S24A60*U S27A60* / S27A60*U S32A60* / S32A60*U Synchronization (PANEL Spec) Horizontal Frequency 74 ~ 114 kHz 74 ~ 112 kHz 74 ~ 112 kHz Vertical Frequency 48 ~ 75 Hz 48 ~ 75 Hz 48 ~ 75 Hz Resolution Optimum Resolution...
  • Page 45 Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000 VESA, 1680 x 1050 65.290 59.954 146.250 VESA, 1920 x 1080 67.500...
  • Page 46: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...
  • Page 47: Freesync

    ― If you encounter any issues when using the function, contact the Samsung Service Center. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.

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