Page 2
Microsoft , MS-DOS trademarks of Microsoft Corporation. ® Pentium is a U.S. registered trademark of Intel Corporation. Hewlett-Packard France Commercial Desktop Computing Division 38053 Grenoble Cedex 9 France 1997 Hewlett-Packard Company are trademarks of Matrox Graphics Inc. are U.S. registered...
Always replace the cover on the PC before switching it on again. WARNING To avoid electric shock, do not open the power supply. This HP PC is a class 1 laser product. Do not attempt to make any adjustment of the laser units. English...
Page 5
Important Ergonomic Information It is strongly recommended that you read the ergonomic information before using your PC. For Windows NT 4.0 users, open the Start menu in the task bar and select Help. Then double-click on the help topic “Working in Comfort”. English...
1 Setting Up and Using Your PC Unpacking Your PC Unpacking Your PC WARNING If you have any doubt that you can lift the PC or display safely, do not try to move it without help. Computer 1 When you receive your PC, unpack all the components. 2 Place the PC on a sturdy desk near to easily accessible power outlets, with enough space for the keyboard, mouse, and any other accessories.
Connecting the Mouse, Keyboard and Printer Connect the mouse and keyboard to the back of the computer. The connectors are shaped to go in one way only. Connect the printer cable to the back of the computer and tighten the attachment screws.
1 Setting Up and Using Your PC Connecting the Display Connecting the Display Connect the display to the back of the computer. The connectors are shaped to go in one way only. Tighten the display cable attachment screws. Models with Integrated Video Controller If your PC has an integrated video controller, use the following display connector.
Connecting Audio Accessories If your PC has multimedia capabilities, it will have a multimedia front panel and multimedia rear panel. The front panel has a headphones/speaker jack, a microphone jack, and a volume control Volume Control WARNING To avoid discomfort from unexpected noise, always turn the volume down before connecting headphones or speakers.
Page 18
1 Setting Up and Using Your PC Connecting Audio Accessories The multimedia rear panel has an audio Line In jack, an audio Line Out jack, and a MIDI interface connector (“JOYSTICK”). An additional headphones jack and an additional microphone jack is also on the rear panel.
Page 19
1 Remove the CD-ROM drive’s font bezel by carefully pulling it off. 2 Replace it with the universal front bezel. You will find a spare universal front bezel inside your PC (refer to page 38), or you can order one from an authorized HP reseller. English...
1 Setting Up and Using Your PC Connecting the Power Cables Connecting the Power Cables WARNING For your safety, always connect the equipment to a grounded wall outlet. Always use a power cable with a properly grounded plug such as the one provided with this equipment or in compliance with your national regulations.
This light glows/flickers when your hard disk drive is being accessed. The hard disk activity light will also work if you install a second IDE hard disk drive (supplied by HP). However, if you replace this drive with a SCSI hard disk drive, this light will not work.
3 If you have set a password in the PC’s Setup program, the password prompt displays after the POST has completed. If the Password prompt is displayed, type your password and press able to use the PC. English to get the HP Summary Screen. If there to be...
When the PC is switched on, the Vectra Logo is displayed. The PC performs a Power-On-Self-Test (POST). Press view the POST details in the HP Summary Screen (refer to the "HP Setup Program", on page 66). If an error is detected during the Power-On-Self-Test, the PC will automatically display the error.
(If necessary, the name of the user can be modified later.) The current date and time. • The type of printer (for example, HP LaserJet 5L). This is shown • on the front of the printer. You also need to enter the connection used by the printer.
1 Setting Up and Using Your PC Using the Flexible Disk Drive Using the Flexible Disk Drive Your PC has a flexible disk drive for 3½-inch flexible disks. Ensure that you insert the flexible disk correctly when using the drive. Inserting a disk Ejecting a disk English...
Setup program with an Administrator password, you will have no restrictions. To set an Administrator Password: 1 Start the Setup Program. Refer to "HP Setup Program", on page 66. 2 Select the Security menu group. 3 Select the “Administrator Password” submenu.
Setup program with an Administrator password, you will have no restrictions. To set a User Password: 1 Start the Setup Program. Refer to "HP Setup Program", on page 66. 2 Select the Security menu group. 3 Select the “User Password” submenu.
Power management enables you to reduce the PC’s overall power consumption by slowing down the PC’s activity when it is idle. To configure power management, refer to "Power Menu Items" in the HP Setup program (refer to "HP Setup Program", on page 66).
How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.
32 MB kit (2 × 16 MB modules) 64 MB kit (2 × 32 MB modules) (Pairs of identical modules must be installed. Use only HP-supplied memory modules that have been certified for this PC.) One or Two Free Front-Access Device Shelves...
Removing and Replacing the Cover WARNING For your safety, never remove the PC’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover before switching the PC on again. Removing the Cover 1 Switch off the display and the PC.
2 How to Install Accessories In Your PC Removing and Replacing the Cover Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories. 2 Make sure that all internal cables are properly connected and safely routed so they will not be entangled when you replace the cover.
Moving and Replacing the Power Supply You must move the power supply to access the rear drive shelves and the additional accessory board slot. Removing the power supply also improves access to the drive connectors and cables. Moving the Power Supply 1 Disconnect the computer’s power supply cord and any connection to a telecommunications network.
2 How to Install Accessories In Your PC Moving and Replacing the Power Supply Replacing the Power Supply 1 Before replacing the power supply, ensure that all new drives have been correctly installed and that all data and power cables are properly connected and correctly routed.
Installing Memory CAUTION Static electricity can damage electronic components. Turn all equipment OFF. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the PC while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.
Page 36
5 Install any other accessories before replacing the cover. Reconnect all cables and power cords. 6 Check the HP Summary Screen to verify the new configuration (refer to page 44). English...
Upgrading the Millennium Board Memory If your PC has the Millennium video board instead of integrated video memory, you can increase its memory to get more colors and better video resolution. 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables.
Page 38
Enable or disable VGA for single-screen or dual-screen operation (with a second VGA controller): • OFF for single-screen operation — DEFAULT • ON for dual-screen operation (with a second VGA controller). Contact your HP representative for further information about upgrading the video BIOS. English Use Switch Block to:...
Installing Mass Storage Devices You can install additional mass storage devices, if you need extra mass storage space for your application software. NOTE You can install a non-IDE hard disk drive or CD-ROM device, but it will need an accessory board and driver software (usually supplied with the device).
After installing a second IDE drive, or after installing any flexible disk drive, you will need to verify that your PC has correctly identified the new configuration, by viewing the HP Summary Screen. Refer to page 44. If the configuration is not correct, run the Setup program to configure the device.
Refer to your operating system documentation for details. For information on how to obtain the latest available drivers from HP, refer to page 73. Installing an IDE Hard Disk Drive in the Top Rear Shelf The top rear shelf is located under the power supply. You can use this shelf for a 3.5-inch hard disk drive.
Page 42
2 How to Install Accessories In Your PC Installing Mass Storage Devices 4 Remove the rear tray by sliding it forward about 1.5 cm ( lifting it up and out. 5 Align the disk drive with the holes in the tray, making sure that the drive connectors are on the open end of the tray.
Page 43
9 Install any other accessories before replacing the power supply and cover. Reconnect all cables and power cords. 10 Verify the new configuration by checking the HP Summary Screen (refer to page 44). 2 How to Install Accessories In Your PC...
2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing an IDE Hard Disk Drive in the Bottom Rear Shelf The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives. Refer to the drive’s manuals to see if you must set jumpers or if there is a special installation procedure to follow.
Page 45
5 Remove the tray by pushing it from the inside and sliding it out the back of the computer. 6 If there is a disk drive on the tray (and you want to replace it), remove the drive by unscrewing it from the back of the tray. 7 Secure the new drive onto the tray with the screws provided.
Page 46
"Connecting IDE Devices", on page 27. 11 Install any other accessories before replacing the power supply and cover. Reconnect all cables and power cords. 12 Verify the new configuration by checking the HP Summary Screen (refer to page 44). English...
Installing a CD-ROM, Tape or Zip Drive in a Front Shelf WARNING To avoid electric shock and harm to your eyes by laser light from a CD- ROM drive, do not open the CD-ROM drive enclosure. The drive should be serviced by authorized service personnel only. The PC has an integrated Enhanced IDE controller which supports up to four IDE devices.
Page 48
7 If the drive to install has a tray, attach the drive onto the tray. Many devices, such as the HP Zip drive, require an HP-supplied tray before they can be installed. CD-ROM drives do not require a tray.
Page 49
8 Lower the drive into the free groove of the mounting bracket (ensure that the top of the drive is faces the right way). Use the two pins on the mounting bracket to slot the drive into place. 9 Position the other mounting bracket on top, aligning it properly so that it clicks into place.
Page 50
17 Install any other accessories before replacing the cover. Reconnect all cables and power cords. 18 Verify the new configuration by checking the HP Summary Screen. Refer to page 44. English...
Installing Accessory Boards CAUTION Static electricity can damage electronic components. Turn all equipment off. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the computer while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.
2 How to Install Accessories In Your PC Installing Accessory Boards Configuring non-Plug and Play ISA Accessory Boards If you install an ISA accessory board that is not Plug and Play you will need to configure the board before your PC can use it. Refer to the documentation supplied with the operating system for details on your operating system’s capabilities and restrictions concerning how to configure non-Plug and Play accessory boards.
Page 53
2 How to Install Accessories In Your PC Installing Accessory Boards Installing an Accessory Board (refer to previous page) Step 3: Unscrew the retaining bracket. Step 5: Remove slot cover. Step 7: Slide board into the slot. Step 8: Replace the retaining bracket. (Ensure boards are correctly aligned.) English...
2 Turn the key to lock the cable to the PC. 3 Remove the key and store it in a safe place. NOTE The Kensington security cable is not an HP accessory. It cannot be ordered from HP. Contact your reseller for more information. English...
"Hewlett Packard Support and Information Services", on page 67. HP Summary Screen The HP Summary Screen provides information about your PC’s current configuration. To view the Summary Screen, press just after your PC is switched on and while the Vectra Logo appears during the Power- on-Self-Test (POST).
If Your PC Does Not Start Properly Use this section if your PC does not start properly when you turn it on, and you experience one of the following symptoms: Your PC’s display is blank and there are no error messages. •...
Page 58
3 Troubleshooting Your PC If Your PC Does Not Start Properly Check Internal Items If the PC still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions.
If you are running Windows 95 and you have chosen the option to start your PC from a modem, and this option does not work, then you need to change the IRQ setting in the HP Setup program. In the Setup program, go to the Security group, and the “Start-up Center”...
Page 60
3 Troubleshooting Your PC If Your PC Does Not Start Properly Clearing the PC’s Configuration Memory If the PC then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the built-in default values: 1 Turn off the PC, disconnect the power and all cables, and remove the cover.
• would risk a loss of information/data (refer to "Power Menu Items", in the HP Setup program —refer to "HP Setup Program", on page 66). Wake up the PC first and then shut it down. If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display, disk drives, printer, accessory board, keyboard, or mouse.
Page 62
Check that you have entered a password if you have set the keyboard • and mouse to “locked”. You can change this setting in the Setup program. Refer to "Security Menu Items" (refer to "HP Setup Program", on page 66). Check that the brightness and contrast controls are properly set.
(and mouse). You can change this setting in the Setup program. Refer to "Security Menu Items" (refer to "HP Setup Program", on page 66). If Your Mouse Does Not Work Ensure that the mouse is correctly connected.
Check that the flexible disk drive has been enabled in Setup. • Flexible disk drive (refer to “Hardware Protection Submenu • (Security group)” in the HP Setup program—see "HP Setup Program", on page 66) Boot on flexible disk drive (refer to "Start-up Center Submenu •...
• "Hardware Protection Submenu (Security group) in the HP Setup program—see "HP Setup Program", on page 66). There is also an option in the Setup program that lets you disable or enable boot on hard disk drive (refer to "Start-up Center Submenu (Security group)"...
If you intend to boot on CD-ROM, make sure that this option is • enabled in Setup (refer to "Start-up Center Submenu (Security group)" in the HP Setup program—see "HP Setup Program", on page 66). For further information refer to the CD-ROM documentation.
CD-ROM Drive Door Does Not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button. To eject a CD-ROM disk using the manual eject button, do the following: 1 If the CD-ROM drive manual eject button is not visible, remove the front bezel covering the CD-ROM drive.
3 Troubleshooting Your PC If You Have Forgotten Your Password If You Have Forgotten Your Password If you forget the User password, but not the Administrator password, carry out the following procedure: 1 Switch off the PC. 2 Restart the PC. If the keyboard is locked, enter the Administrator password.
If Your PC Has a Software Problem If Your Application Software Does Not Work If the PC reports the system is OK and the indicator light over the power switch is illuminated, but some software won’t run: Refer to the operating system and application software manuals. •...
This might be due to the DMA channel selected. If you hear no output bit or 16-bit Digitized from both the 8-bit and 16-bit digitized sounds, this might be due to an interrupt conflict. Use the HP Setup program or your operating Sounds system’s audio control software to change the audio interface’s DMA channel or IRQ setting.
Page 71
Audio Input from the Check that the microphone specifications meet the requirements of the 16-bit sound components. The microphone should be a 600-ohm Microphone is Too Low, dynamic type. or No Audio At All Humming Noise If the power grounding of your audio components is inadequate, a humming noise may be generated.
Please return used batteries to the shop from which you bought them, or to the dealer from whom you purchased your PC, or to HP, so that they can either be recycled or disposed of in an environmentally sound way.
Page 73
External Battery You can also install an external battery in the PC, which you can order from your authorized reseller. Install the external battery as follows: 1 After removing the computer’s cover, connect the external battery cable to the battery connector on the system board. 2 Mount the external battery as shown below, using the self-adhesive strip supplied.
3 Troubleshooting Your PC Technical Information Technical Information System Board Switches System Board Switches Switch Switch function: 1 - 5 Processor speed, see next table CMOS: Open = normal (default) Closed = clear CMOS and reload default values in Setup Password: Open = enabled (default) Closed = disabled / clear User and Administrator passwords...
Power Consumption Power Consumption (Windows NT) Operating with input/output Operating without input/output Standby NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero. The special on/off method used by this PC considerably extends the lifetime of the power supply.
3 Troubleshooting Your PC Technical Information Physical Characteristics Characteristic Weight (excluding display and keyboard) Dimensions Footprint Storage temperature Storage humidity Operating temperature Operating humidity Power supply English Description 9 kg (20 pounds) Width: 43.5 cm (17.1 inches) Height: 13.2 cm (5.2 inches) Depth: 44.6 cm (17.5 inches) 0.194 m (2.08 ft...
3E8h - 3EFh serial port 3F0h - 3F5h, 3F7h integrated flexible disk controller 3F8h - 3FFh serial port 496h - 497h HP reserved 678h - 67Bh parallel port if ECP mode is selected 778h - 77Bh parallel port if ECP mode is selected...
To Go to the HP While the Vectra logo appears on your display, press you to the HP Summary Screen. The Summary Screen will appear for Summary Screen only a short time. To retain the screen indefinitely (until you decide to...
To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and...
HP Vectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country. HP SupportPack HP’s three-year SupportPack is available from your local reseller.
4 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; and another one for support documentation. The software CD-ROM is updated monthly and contains the latest HP drivers and utilities.
The HP Systems Forum on CompuServe is an on-line service, accessible via modem. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you, and you will be able to ask, or answer, technical questions about your HP Vectra PC, and HP products.
• This will load the HP Home Page directly onto your screen. In the HP Forum you can ask and answer questions about HP products and you can also download drivers, software application notes, or utilities for HP products.
Set your modem for no parity, 8 data bits, and 1 stop bit (N, 8, 1). HP World Wide Web Site The HP World Wide Web site gives you access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips.
Hewlett-Packard Information Services HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. To access this service, you can use a touch-tone...
Contact your authorized HP reseller for assistance in selecting the • appropriate driver. If your reseller is unable to help you, call HP FIRST for the most up- • to-date list of drivers. 4 Hewlett Packard Support and Information Services...
HP or HP authorized service outlet. HP telephone support for your Vectra PC is available during the first year of your hardware warranty. This service will also provide technical assistance with the basic configuration and setup of your Vectra PC and for the bundled or pre-loaded operating system.
Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. Customer Support Center The number is: +1 (970) 635-1000 HP European Customer Assistance from the HP European Customer Support Center is available Support Center Monday to Friday, 8:30 am to 6:00 pm Central European time.
The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied. In the US please call the appropriate number listed below.
• increase network uptime. • You can purchase the HP NPS service as an annual contract, billable in advance annually, bi-annually, quarterly, or at an hourly rate. This contract service provides unlimited toll-free access to HP Response Center Engineers (RCEs).
The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period covered Basic Parts and labor for HP Three years from Warranty products: date of purchase. first year on-site, second and third year return to HP.
Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
Page 94
4 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters English...
Glossary 10Base-T Refers to the 10 Mbit/s Ethernet network technology over category 5 UTP (unshielded twisted pair) cable that is compatible with the proposed IEEE 802.3 standard. accessory board Additional capabilities can be added to your PC by installing accessory boards. Your PC has between four and six slots.
Page 96
Glossary Double buffering The process of using two frame buffers for smooth animation. Graphical contents of one frame buffer are displayed while updates occur on the other buffer. When the updates are complete, the buffers are switched. Only complete images are displayed, and the process of drawing is not shown.
Page 97
Glossary within several buildings of a campus. Mapping The transformation of one coordinate system into another. In the 3-D viewing pipeline, for instance, an object is defined by the application developer in model coordinates; these are mapped to world coordinates, the world coordinates are mapped to normalized device coordinates (NDCs);...
Page 98
Glossary POST Power-On Self-Test. A series of tests your computer performs when you switch the computer on. RAM Random Access Memory. This memory is used to hold programs and data temporarily. resolution A measure of the visible detail on a screen or printout. Screen resolution is measured in ‘pixels across’...
58 battery changing, 60 defined, 83 BBS library access numbers, 73 BIOS defined, 83 obtaining via HP BBS, 73 obtaining via World Wide Web, 73 ordering by mail, 75 updating video BIOS, 26 defined, 83 cables keyboard, 3, 4 cache...
Page 100
Index Initializing software, 11 installing 3.5-inch hard disk drive, 29, 32 5.25-inch hard disk drive, 32 accessories, 17 accessories, types, 18 accessory boards, 39 accessory boards, how to, 40 IDE CD-ROM drive, 35 IDE drives in bottom rear shelf, 32 IDE drives in front shelf, 35 IDE drives in top rear shelf, 29 IDE tape drive, 35...
Page 101
78 under warranty, 77 tools required for installation, 2 troubleshooting, 43 true color, 86 unpacking the PC, 2 for HP World Wide Web site, 73 using control panel, 9 flexible disk drive, 13 power management, 16 VESA connector, 40...
Manufacturer’s Address: 5 Avenue Raymond Chanas 38320 Eybens, FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra VL 6/xxx Conforms to the following Product Specifications: SAFETY International: Europe: CISPR 22: 1993 /EN 55022: 1994 Class B...
Page 105
Remplacer uniquement avec une pile du même type ou d’un type équivalent recommandé par HP. La pile de cet ordinateur est une pile au lithium qui ne contient pas de métaux lourds, néanmoins, afin de protéger l’environnement, il ne faut pas la jeter dans les ordures ménagères mais la rendre au magasin ou vous l’avez achetée, ou revendeur où...
Page 106
Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Hinweis für Deutschland: Geräuschemission Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92.
Page 107
If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service.
Page 108
Response time for HP on-site service in an HP Service Travel Area is normally next business day (excluding HP holidays) for HP Travel Zones 1-3 (generally 100 miles or 160 Km from the HP office). Response time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6.
Page 109
CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided.(ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).
Page 110
Customer’s remedy shall be a refund or repair. Should HP be unable to replace the media within a reasonable amount of time, Customer’s alternate remedy shall be a refund of the purchase price upon return of the product and all copies.
Page 112
PC Documentation Roadmap If you want to ... Set up your computer Learn how to use your HP Vectra PC’s hardware and software Learn how to use your operating system Learn how to upgrade your computer by installing accessories Find out about the...