Making Conference Calls
Conference calling allows three or more parties to participate in a call simultaneously. Your
Cisco IP Phone can support several types of conference calls depending on your needs and your
phone's configuration. The softkeys identify which methods are available on your phone:
• Confrn—use this softkey to establish standard conferences by calling each participant
individually. Standard conference calling is a default feature available on most phones.
• Join—use this softkey to establish a standard conference among several calls already on the line.
• cBarge—use this softkey to establish a standard conference call on a shared line. This is an
optional feature available only for shared lines, and your system administrator must configure it
for you.
• Meet-Me—use this softkey to host a conference (up to 100 participants, depending on
configuration) requiring participants to call an established number at a specific time. This is an
optional feature that your system administrator must configure for you.
Starting and Joining a Standard Conference
A standard conference allows at least three people to participate in a single call.
If you want to...
Invite current callers to join a
standard conference
Establish a standard conference
call by calling participants
Join a standard conference
Establish a standard conference
call using a shared line
View a list of conference
participants
Cisco IP Phone 7970
Then...
With two or more calls on a single line, scroll to highlight any call
on the line and press Select. Repeat this process for each call you
want to add to the conference. From one of the selected calls, press
Join. (You might need to press the more softkey first.) The active
call is automatically added to the conference.
During a connected call, press Confrn to add another party to the
call. (You might need to press the more softkey first.) Enter the
conference participant's phone number. After the call connects and
you have spoken to the conference participant, press Confrn again
to add this party to your call. Follow this procedure to add each
participant.
Answer the phone when it rings. You do not need to do anything
special to join a standard conference call.
Highlight a remote-in-use call on a shared line and press cBarge.
(You might need to press the more softkey first.) See the
"Understanding Shared Lines" section on page 25 for details.
Highlight an active conference, and press ConfList. Participants
are listed in the order in which they join the conference with the
most recent additions at the top.
Basic Call Handling
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