21HD, 21HE, 21K3, and 21K4 ThinkPad P14s Gen 4 21HF, 21HG, 21K5, and 21K6 ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 might be shipped with different microprocessors, namely ® Intel and Advanced Micro Devices (AMD). Hereby Intel models and AMD models are used to distinguish computer models with different microprocessors.
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ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
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This practice ensures correct grounding of the units. • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-ThinkPad / non-Lenovo alterations. Use good judgment as to the safety of any non-ThinkPad / non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
The safety notices in this section are provided in the following languages: • English • Arabic • Brazilian Portuguese • French • German • Hebrew • Japanese • Korean • Spanish • Traditional Chinese DANGER DANGER ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
– “FRU identification” on page 20 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
Run quick test programs to troubleshoot and resolve computer problems, especially when the computer does not have the Vantage app installed. To download and install a quick test program, go to https://www.lenovo.com/diags , and follow the instructions on the Web site.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage devices, the LCD, and system board buses.
Checking the built-in battery and operational charging This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized manufacturer. The system does not support unauthorized batteries or batteries designed for other systems.
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• If the voltage is correct, replace the system board. • If the voltage is not correct, replace the coin-cell battery. • If the coin-cell battery discharges quickly after replacement, replace the system board. ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Window recovery options.
The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.
Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the solid-state drive. ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
• The system is powered off. Note: If the computer enters the hibernation mode while it is connected to the dock, do not disconnect it before resuming normal operation. If you do disconnect it and then try to resume normal operation, you will get an error message, and you will have to restart the system.
HDD (HDD0) 3. Replace the system board. 2200 Have the computer serviced. Machine Type and Serial Number are invalid. 2201 Replace the system board. Machine UUID is invalid ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology, do the following: 1.
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The following section describes some beep errors and the corresponding solutions. Note: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or product documentation. Only use a Lenovo-authorized service provider to repair your product. Error codes...
Error codes Solutions 0287: Discrete graphics error 1. Reinstall or replace the discrete graphics card (service provider only). 2. If step 1 does not work, replace the system board (service provider only). 1. Reconnect the display cable on both the system board side and the computer display side (service provider only) and check the LCD panel.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
Table 4. LCD-related symptoms FRU or action, in sequence Symptom or error No beep, power-on indicator on, and a blank LCD during 1. Run LCD Self Test. POST. 2. Replace the system board. • LCD backlight not working. 1. Reseat the LCD connectors. •...
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Key / Key combination Function Scroll contents Send system request Enter sleep mode To wake up the computer, press Fn or the power button. Go to beginning Go to end ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at .
Major FRUs and CRUs ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
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Table 5. Major FRUs and CRUs FRU description Self-service Optional-service LCD unit Note: LCD unit is a single FRU for models with OLED panel. Keyboard Nano-SIM-card tray* Keyboard bezel assembly M.2 solid-state drive thermal pad M.2 solid-state drive M.2 solid-state drive bracket Built-in battery Thermal pad for the wireless WAN card (for Intel models only) Wireless WAN card*...
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Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/ , though additional shipping and handling fees might apply. lenovorecovery ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
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Notes: • LCD unit is a single FRU for models with OLED panel. • Depending on the computer model, your computer might look different from the illustration above. ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
• Spec Connector and cable guide This topic provides information to help Lenovo authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 46 and “LCD FRUs and CRUs” on page 49.
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LCD connector (internal) LCD cable Connect one end of the LCD cable to the LCD panel and the other end to this connector. ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
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Table 8. System board connector and cable guide (continued) Internal cable required Connector/feature Cable connection Speaker assembly connector Speaker assembly cable The speaker assembly comes with (internal) a cable. Connect the cable to this connector. Ethernet card connector (internal) Ethernet card cable Connect one end of the Ethernet card cable to the Ethernet card board and the other end to this...
Connect the cables to these connectors. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. 3. Restart the computer. 4. When the logo is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
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Note: Only the ECA number is stored in the EEPROM. The machine type of the ECA is assumed to be the same as the machine type of the machine that had the ECA applied to it. 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer.
Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved. ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
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Removal procedure Chapter 8 Removing or replacing a FRU...
When installing: Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. 1020 Base cover assembly Removal procedure ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
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Installation procedure Chapter 8 Removing or replacing a FRU...
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For the labels that are not shipped with the new base cover assembly, peel them from the old base cover assembly, and adhere them to the new one. ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Important notice for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. The Vantage app provides an automatic battery diagnostic test that determines if the built-in battery is defective.
• Do not make the M.2 solid-state drive subject to physical shocks or vibration. Put the M.2 solid-state drive on a soft material, such as cloth, to absorb physical shocks. Removal procedure • Type 1 ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
2. Go to Settings ➙ Restore profiles. The app will download and install its unique color profiles from Lenovo cloud automatically. 1050 M.2 solid-state drive and M.2 solid-state drive bracket (for AMD models only) For access, remove this FRU: •...
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• Type 1 Torque Step Screw (quantity) Color M2.0 × 3.5 mm (with shoulder 1.0), flat-head, nylon-coated (1) Black 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf- • Type 2 ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Note: If the app is uninstalled, reinstall it by downloading the installation package from https:// pcsupport.lenovo.com/us/en/downloads/DS540353 2. Go to Settings ➙ Restore profiles. The app will download and install its unique color profiles from Lenovo cloud automatically. 1060 Wireless WAN card and wireless-WAN-card bracket (for selected models) For access, remove this FRU: •...
When you install the wireless WAN card, ensure that you connect the blue cable to connector AUX and the orange cable to connector MAIN. 1070 I/O bracket For access, remove this FRU: • “1020 Base cover assembly” on page 62 Removal procedure ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M2.0 × 5 mm, flat-head, nylon-coated (4) Black 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf-cm) 1080 Thermal fan assembly For access, remove this FRU: • “1020 Base cover assembly” on page 62 Removal procedure Depending on your computer model, do one of the following to remove the thermal fan assembly •...
– For Intel models with discrete thermal pipes: – For AMD models 1090 USB board cable, USB board and USB board bracket For access, remove these FRUs: • “1020 Base cover assembly” on page 62 ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Removal procedure Step Screw (quantity) Color Torque M2.0 × 5.0 mm, flat-head, nylon-coated (2) Black 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf-cm) 1110 Speaker assembly For access, remove these FRUs in order: • “1020 Base cover assembly” on page 62 Chapter 8 Removing or replacing a FRU...
Use only the authorized battery specified for the computer. Any other battery could ignite or explode. For access, remove these FRUs in order: • “1020 Base cover assembly” on page 62 • “1030 Built-in battery” on page 65 Removal procedure ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
When installing: • Ensure that the connector is attached firmly. • Reset the system date and time in the BIOS menu. 1130 Memory module (for Intel models only) For access, remove these FRUs in order: • “1020 Base cover assembly” on page 62 Removal procedure Installation procedure Note: Memory module replacement might cause memory retraining during POST.
Removal procedure Note: There might exist a waterproof mylar covering the trackpad, remove the mylar before replacement. When installing: Reinstall the screws in alphabetic order (a to g). ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Torque Step Screw (quantity) Color M1.6 × L1.8 mm, flat-head, nylon-coated (7) Silver 0.1 +/- 0.015 Nm (1.1 +/- 0.15 kgf-cm) Notes: • A mylar might cover the trackpad, and ensure that you attach the mylar to the trackpad after replacement. •...
For access, remove these FRUs in order: • “1020 Base cover assembly” on page 62 • “1030 Built-in battery” on page 65 Removal procedure of the smart card reader and smart card reader cable ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
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Torque Step Screw (quantity) Color M1.6 × 1.8 mm, flat-head, nylon-coated (4) Silver 0.1+/- 0.015 Nm (1.1 +/- 0.15 kgf-cm) Removal procedure of the dummy smart card reader Torque Step Screw (quantity) Color M1.6 × 1.8 mm, flat-head, nylon-coated (2) Silver 0.1+/- 0.015 Nm (1.1 +/- 0.15 kgf-cm)
1180 Power button board cable and power button board with or without fingerprint reader For access, remove this FRU: • “1020 Base cover assembly” on page 62 Removal procedure ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque M2.0 × 3.0 mm, flat-head, nylon-coated (2) Silver 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf-cm) Chapter 8 Removing or replacing a FRU...
1190 Wireless WAN antenna assembly (for selected models) For access, remove these FRUs: • “1020 Base cover assembly” on page 62 • “1030 Built-in battery” on page 65 ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Removal procedure When installing: • Ensure that the connector is attached firmly. • For models without Wireless WAN card, use an adhesive tape to fix the cable on the system board. 1200 System board Important notices for handling the system board: When handling the system board, read the following: •...
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ThinkPad P14s Gen 4 21HF, 21HG, 21K5, and 21K6 Removal procedure Note: Check to make sure all system board mylars and absorbers are taped in place during replacement as shown. ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M2.0 × 3.0 mm, flat head, nylon-coated (3) silver 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf-cm) When installing: Configure the keyboard language in UEFI BIOS: 1. Enter the UEFI BIOS menu. 2. Click Config ➙ Keyboard/Mouse ➙ Keyboard Layout, and then select the keyboard language. 1210 LCD unit For access, remove this FRU: •...
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Removal procedure ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Step Screw (quantity) Color Torque M 2.5 × 4 mm, flat-head, nylon-coated (4) Black 0.29 +/- 0.03 Nm (3.0 +/-0.3 kgf-cm) Step Screw (quantity) Color Torque M2.0 × 5 mm, flat-head, nylon-coated (1) Black 0.18 +/- 0.015 Nm (1.85 +/- 0.15 kgf-cm) When installing: Ensure that the connectors are attached firmly.
• “1020 Base cover assembly” on page 62 • “1070 I/O bracket” on page 70 • “1210 LCD unit” on page 85 • “2010 LCD bezel sheet and LCD bezel” on page 87 ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
Removal procedure Table 9. Screw specification Step Screw (quantity) Color Torque M2.5 × 3.5 mm, flat-head, nylon-coated (6) Black 0.29 +/- 0.03 Nm (3.0 +/-0.3 kgf-cm) 2030 LCD panel and elastic adhesive tapes For access, remove these FRUs in order: •...
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Note: Do not pull the tapes too fast, otherwise, the tapes might snap. 2. Turn over the LCD panel and detach the LCD cable from the LCD panel as shown. ThinkPad T14 Gen 4 and ThinkPad P14s Gen 4 Hardware Maintenance Manual...
2040 LCD cable For access, remove these FRUs in order: • “1020 Base cover assembly” on page 62 • “1070 I/O bracket” on page 70 • “1210 LCD unit” on page 85 • “2010 LCD bezel sheet and LCD bezel” on page 87 •...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Trademarks Lenovo, Lenovo logo, ThinkPad, ThinkPad logo, TrackPoint, and Ultraconnect are trademarks of Lenovo. Intel and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Microsoft Teams, Windows, BitLocker, and Cortana are trademarks of the Microsoft group of companies.