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Important: • Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. • Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges (ESD).
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-ThinkPad / non-Lenovo alterations. Use good judgment as to the safety of any non-ThinkPad / non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
2. Ensure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
– “FRU identification” on page 20 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: https://pcsupport.lenovo.com/supportphonelist...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web Site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You need the log files when you speak to a Lenovo technical support representative.
Vantage app installed. To download and install a quick test program, go to , and follow the instructions https://www.lenovo.com/diags on the Web site. To run a test using quick test program, do the following: Step 1.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic program enables you to view system information and test some hardware devices in your computer, such as memory, storage devices, the LCD, and system board buses.
Checking the built-in battery and operational charging This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized manufacturer. The system does not support unauthorized batteries or batteries designed for other systems.
Step 2. Connect the computer to ac power to charge the battery. If the battery status icon in the Windows notification area indicates that the battery is not charging, remove the battery and let it return to room temperature. Step 3. Reinstall the battery.
When the latest maintenance diskette and the system program service diskette become available, they will be posted on: https://support.lenovo.com Reset or restore Windows To reset or restore Windows, refer to the information below: Use Lenovo recovery options Step 1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery Step 2.
The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
Lenovo cannot reset your passwords or recover data from the storage drive. You can contact a Lenovo authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself.
Step 4. Remove the built-in battery. See “Built-in battery” on page 73. Step 5. Remove the coin-cell battery. See “Coin-cell battery” on page 77. Step 6. Reinstall the coin-cell battery. Step 7. Reinstall the built-in battery. Step 8. Reinstall the base cover assembly. Step 9.
Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the solid-state drive. • The system is powered off. Note: If the computer enters the hibernation mode while it is connected to the dock, do not disconnect it before resuming normal operation.
Numeric error codes Symptom or error FRU or action, in sequence 0177 Replace the system board. Bad SVP data, stop POST task—The checksum of the supervisor password in the EEPROM is not correct. 0183 1. Run the ThinkPad Setup program. The settings Bad CRC of Security Settings in EFI Variable.
The battery installed is not supported by this system and Replace the battery. will not charge. Please replace the battery with the correct Lenovo battery for this system. Press the Esc key to continue. This system does not support batteries that are not Replace the battery.
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• We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.
Blinking patterns Error codes Solutions 0287: Discrete graphics error 1. Reinstall or replace the discrete graphics card (service provider only). 2. If step 1 does not work, replace the system board (service provider only). 0288: Computer display error 1. Reconnect the display cable on both the system board side and the computer display side (service provider only) and check the LCD panel.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
Table 4. LCD-related symptoms FRU or action, in sequence Symptom or error No beep, power-on indicator on, and a blank LCD during 1. Run LCD Self Test. POST. 2. Replace the system board. • LCD backlight not working. 1. Reseat the LCD connectors. •...
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PC cards Step 4. Turn on the computer. Step 5. Determine whether the problem has been solved. Step 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. Step 7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): System board...
RAID Volumes: Confirm the information of the created RAID volumes. Non-RAID Physical Disks: Confirm the information of all non-RAID drives. Step 4. Press the up and down arrow keys to select an option. Press Enter to enter the menu for the selected option.
Step 5. Press F10 to save changes and exit. Reset storage drives to non-RAID Follow the instructions to reset storage drives to non-RAID. Attention: All the existing data stored on the selected drive will be erased after you reset it to non-RAID. Step 1.
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ThinkPad P1 Gen 7 Hardware Maintenance Manual...
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Open system information Window. You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories. For more keyboard shortcuts, go to https://support.lenovo.com/us/en/solutions/windows-support ThinkPad P1 Gen 7 Hardware Maintenance Manual...
Side view Have a quick glance at ports on both sides of your computer. Description Description Item Item ® USB-C connector (Thunderbolt™ 4) Power connector HDMI™ connector Audio connector USB-A connector (USB 5Gbps, Always SD card reader On USB) USB-C connector (USB 10Gbps) Security-lock slot Chapter 7 Locations...
2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. Note: If your computer is still no response, you can call Lenovo Customer Support Center to get further help.
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at https://support.lenovo.com...
Major FRUs and CRUs Table 5. Major FRUs and CRUs FRU description Self-service CRU Optional-service CRU Base cover assembly Combined system board assembly* (for RTX models only) ThinkPad P1 Gen 7 Hardware Maintenance Manual...
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Lenovo factory recovery USB key * for selected models ® Note: The Lenovo factory recovery USB key is used to restore the Microsoft Windows operating system. It might not come with the computer, and a user might order it from https://pcsupport.lenovo.com/...
• Spec Connector and cable guide This topic provides information to help Lenovo-authorized service technicians identify connectors and cables for replacement purpose. To view each FRU and the exploded illustration of the computer, see “Major FRUs and CRUs” on page 50.
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System board connectors and cables Table 7. System board connector and cable guide Connector/feature Internal cable required Cable connection LCD cable connectors (internal) LCD cables The LCD unit comes with two cables. Connect the LCD cables to these connectors. Thermal fan connectors (internal) Thermal fan assembly cables The thermal fan assembly comes with two cables.
Thunderbolt 4 compatible device to this connector. DC-in connector (external) Connect the power adapter to this connector. Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: https://support.lenovo.com/partslookup ThinkPad P1 Gen 7 Hardware Maintenance Manual...
Go to and follow the instructions on the screen to https://www.lenovo.com/maintenanceutilities create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. Step 3. Restart the computer. ThinkPad P1 Gen 7 Hardware Maintenance Manual...
Go to and follow the instructions on the screen to https://www.lenovo.com/maintenanceutilities create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site. Step 3. Restart the computer. Step 4. When the logo screen is displayed, press Esc. The ThinkPad Config Information Update Utility interface is displayed.
To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key. Step 1. Insert the latest version of LENOVO ThinkPad Hardware Maintenance Diskette or Maintenance Key, and then restart the computer. Step 2.
Step 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery Step 1. Restart your computer. When the logo screen is displayed, immediately press F1 to enter the UEFI BIOS menu. Select Config ➙...
Step 2. Install the base cover as shown below. If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Applying labels to the base cover assembly Notes: •...
Item Item GEO label IMEI label Country label PRC CECP label Service QR code Genuine Microsoft label S/N label COA label USA RTC Battery warning label Asset tag M.2 solid-state drive and M.2 solid-state-drive bracket Attention: The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.
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Depending on the model, your computer might have two M.2 solid-state-drive slots. When you configure the M.2 solid-state-drive slot in the UEFI BIOS menu, ensure that you select the correct menu item. • Slot : NVMe0 • Slot : NVMe1 Special notices for M.2 solid-state-drive thermal pad Before you replace a M.2 solid-state drive, observe the following tips to ensure you use the proper thermal pad:...
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For access, remove this FRU: • “Base cover assembly” on page 60 Note: For Lenovo supported M.2 solid-state drive Gen 4, only 4 TB models are dual-sided. Other models are single-sided. Step 1. Remove the M.2 solid-state drive and M.2 solid-state-drive bracket as shown below.
Speaker assembly For access, remove this FRU: • “Base cover assembly” on page 60 Step 1. Remove the speaker assembly as shown below. Step 2. Install the speaker assembly in reverse order. CAMM2 top cover For access, remove this FRU: •...
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You can scan the QR code on the top cover to view the replacement video. Step 1. Remove the top cover as shown below. Ensure you loosen screws in alphabetical order. Note: When removing the top cover, ensure you lift it vertically as shown below. Step 2.
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Tighten the three captive screws twice in the order as shown below. To prevent screws from loosing, ensure you tighten screws twice. Step Screw (quantity) Color Torque M2 × L5.8 mm, flat-head, nylon-coated (3) Silver 0.181 +/- 0.015 (1.85 +/- 0.15 kgf- Chapter 9 Removing or replacing a FRU...
Notes: When tightening the screws: • Use the correct type of Phillips-head screwdriver (#PH1). • Press down the screwdriver with your palm to prevent the screwdriver from coming off. Otherwise, it might cause screw stripping. Troubleshooting • Memory module replacement might cause memory retraining during POST. When memory retraining occurs, the screen might be blank.
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For access, remove these FRUs in order: • “Base cover assembly” on page 60 • “CAMM2 top cover” on page 65 Part location Step 1. Remove the memory module as shown below. Chapter 9 Removing or replacing a FRU...
Step 2. Install the memory module as shown below. Note: Before installing, ensure the memory module compartment is free of dust or contaminants. Troubleshooting • Memory module replacement might cause memory retraining during POST. When memory retraining occurs, the screen might be blank. You might see the LED indicators on Esc, F1, and F4 blinking sequentially to indicate the progress.
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For access, remove these FRUs in order: • “Base cover assembly” on page 60 • “CAMM2 top cover” on page 65 • “CAMM2 memory module” on page 68 Part location Step 1. Remove the connector as shown below. Step 2. Install the connector as shown below.
Troubleshooting • Memory module replacement might cause memory retraining during POST. When memory retraining occurs, the screen might be blank. You might see the LED indicators on Esc, F1, and F4 blinking sequentially to indicate the progress. Do not press the power button to interrupt the process. Wait a few minutes until the logo screen is displayed.
Built-in battery DANGER Use only the Lenovo-authorized battery specified for the computer. Any other battery could ignite or explode. Important notices for replacing a battery Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use.
Remove the battery as shown below. Step 2. Install the built-in battery in reverse order. Thermal fan assembly For access, remove this FRU: • “Base cover assembly” on page 60 For models with hybrid graphics Step 1. Remove the thermal fan assembly as shown below. ThinkPad P1 Gen 7 Hardware Maintenance Manual...
Step 2. Install the thermal fan assembly in reverse order. When installing: • Do not press the top of the fan cover and the fan hub. • If you are installing back the same thermal fan assembly you have removed (not installing a new one), before you attach the assembly to the computer: –...
Step 2. Install the thermal fan assembly in reverse order. When installing: • Do not press the top of the fan cover and the fan hub. • If you are installing back the same thermal fan assembly you have removed (not installing a new one), before you attach the assembly to the computer: –...
Step 2. Install the NFC card and NFC card cable in reverse order. Coin-cell battery DANGER Use only the Lenovo authorized battery specified for the computer. Any other battery could ignite or explode. Chapter 9 Removing or replacing a FRU...
For access, remove these FRUs in order: • “Base cover assembly” on page 60 • “Built-in battery” on page 73 Step 1. Remove the coin-cell battery as shown below. Step 2. Install the coin-cell battery in reverse order. When installing: •...
Step 2. Install the DC-in bracket in reverse order. LCD unit For access, remove these FRUs in order: • “Base cover assembly” on page 60 • “Built-in battery” on page 73 Step 1. Remove the LCD unit as shown below. Chapter 9 Removing or replacing a FRU...
Note: After replacing the system board, use the Maintenance Utility to bind the model type, serial number, and Brand ID of the computer with the new system board. Refer to https://support.lenovo.com/us/en/ for instructions on how to do that. As an alternative, you also can use the Golden Key U1 solutions/HT506954 tool for that purpose.
• Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite. • Avoid rough handling of any kind. • At every point in the process, be sure not to drop or stack the system board. •...
Note: After replacing the system board, use the Maintenance Utility to bind the model type, serial number, and Brand ID of the computer with the new system board. Refer to https://support.lenovo.com/us/en/ solutions/HT506954 for instructions on how to do that. As an alternative, you also can use the Golden Key U1 tool for that purpose.
• “Built-in battery” on page 73 Replace the system board Step 1. Remove the system board as shown below. ThinkPad P1 Gen 7 Hardware Maintenance Manual...
System board bracket For access, remove these FRUs in order: • “Base cover assembly” on page 60 • “M.2 solid-state drive and M.2 solid-state-drive bracket ” on page 62 • “CAMM2 top cover” on page 65 • “CAMM2 memory module” on page 68 •...
Step Screw (quantity) Color Torque Black M2 × L2.5 mm, flat-head, nylon-coated (2) 0.181 +/- 0.015 Nm (1.85 +/- 0.015 kgf- Step 2. Install the power button with fingerprint reader in reverse order. Haptic Touchpad and Haptic Touchpad cable For access, remove these FRUs in order: •...
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Step Screw (quantity) Color Torque Black M2 × L2 mm, flat-head, nylon-coated (10) 0.181 +/- 0.015 Nm (1.85 +/- 0.015 kgf- Step 2. Install the Haptic Touchpad as shown below. A Haptic Touchpad jig might come with the Haptic Touchpad which is used for fixing the location of the Haptic Touchpad.
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• Ensure that there is a folding-mark in the tails. • Ensure that no screws are magnetically attracted on the Haptic Touchpad. Adjust the angle of the Haptic Touchpad and install the Haptic Touchpad into the keyboard and keyboard bezel assembly. Note: Ensure that the tails are lying into the keyboard and keyboard bezel assembly after installing.
Tighten the screws as shown below. Notes: • A mylar might cover the Haptic Touchpad, and ensure that you attach the mylar to the Haptic Touchpad after replacement. • Ensure that the connector is attached firmly. Keyboard assembly For access, remove these FRUs in order: •...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Trademarks Lenovo, Lenovo logo, ThinkPad, ThinkPad logo, TrackPoint, and UltraConnect are trademarks of Lenovo. Intel, and Thunderbolt are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Microsoft, Windows, and Cortana are trademarks of the Microsoft group of companies. The terms HDMI and HDMI High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.