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Lenovo ThinkPad X1 Carbon User Manual
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Lenovo ThinkPad X1 Carbon User Manual

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User Guide

ThinkPad X1 Carbon

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Summary of Contents for Lenovo ThinkPad X1 Carbon

  • Page 1: User Guide

    User Guide ThinkPad X1 Carbon...
  • Page 2 “Important safety information” on page vi • Appendix D “Notices” on page 121 The Safety, Warranty, and Setup Guide and the Regulatory Notice have been uploaded to the Web site. To refer to them, go to http://www.lenovo.com/ThinkPadUserGuides. Fourth Edition (December 2012) © Copyright Lenovo 2012.

  • Page 3: Table Of Contents

    8 operating system ... Attaching a mechanical lock ..An introduction to Lenovo programs ..Using passwords....
  • Page 4 ....Calling Lenovo ... . . Installing the driver for USB 3.0 on the Finding ThinkPad options .
  • Page 5 India RoHS ....Trademarks ....Appendix E. Restriction of Hazardous Substances Directive (RoHS) ..© Copyright Lenovo 2012...
  • Page 6 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2012...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.

  • Page 11: Extension Cords And Related Devices

    Ensure that the power outlet provides the correct voltage and current for the product you are installing. Carefully connect and disconnect the equipment from the electrical outlet. Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached. © Copyright Lenovo 2012...

  • Page 12: External Devices

    Perchlorate Material - special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate Notice for built-in rechargeable batteries DANGER Do not attempt to replace the internal rechargeable lithium batteries. Contact Lenovo Support for factory replacement. Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging.

  • Page 13: Electrical Current Safety Information

    • Never turn on any equipment when there is evidence of fire, water, or structural damage. • Do not use you computer until all internal parts enclosures are fastened into place. Never use the computer when internal parts and circuits are exposed. © Copyright Lenovo 2012...

  • Page 14: Using Headphones Or Earphones

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

  • Page 15: Additional Safety Information

    WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Save these instructions. © Copyright Lenovo 2012 xiii...
  • Page 16 User Guide...

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 11 • “Operating environment” on page 11 • “Lenovo programs” on page 12 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
  • Page 18 Black button When the operating system is working normally, pressing the black button launches the SimpleTap program on the Windows 7 operating system or the Lenovo PC Device Experience program on the Windows 8 operating system. On the Windows 7 operating system, you also can use the black button to interrupt the startup sequence ®...

  • Page 19: Rear View

    The keyboard contains the Lenovo unique UltraNav pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. Volume control buttons The volume control buttons enable you to quickly adjust the sound volume, mute the speakers, or mute the microphones of your computer.
  • Page 20 • Secure Digital High-Capacity (SDHC) card • Secure Digital eXtended-Capacity (SDXC) card • MultiMediaCard (MMC) For details, refer to “Using a flash media card” on page 38. Note: Your computer does not support the Content Protection for Recordable Media (CPRM) feature for SD cards.

  • Page 21: Left-Side View

    • For Windows 7: Start the Power Manager program and click the Global Power Settings tab. Then select the Enable Always On USB check box. • For Windows 8: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select the Enable when the computer is off check box.

  • Page 22: Bottom View

    Bottom view Emergency reset hole Speakers Emergency reset hole If your computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter and reset the computer by inserting a needle or a straightened paper clip into the emergency reset hole to turn off the computer.
  • Page 23 Speaker mute indicator When the indicator is on in red, the speaker mute mode is enabled. Microphone mute indicator When the indicator is on in red, the microphone mute mode is enabled. Wireless LAN/WAN/Bluetooth status indicator • Green: The wireless LAN, WAN, Bluetooth feature is on. •...
  • Page 24 • Green: The ac power adapter is connected. • Off: The ac power adapter is not connected. The following figure shows the locations of the sleep mode status indicator and the battery status indicator. Note: Your computer might have slight variations from the following illustration. Sleep status indicator (on some models) •...

  • Page 25: Locating Important Product Information

    Certificate of Authenticity (COA) label. Machine type and model label The machine type and model label identifies your computer. If you contact Lenovo for help, the machine type and model number will help support technicians to identify your computer and provide the highest level of service.

  • Page 26: Features

    Note: The Certificate of Authenticity label applies only to computers preinstalled with the Windows 7 operating system. The Windows Certificate of Authenticity label of your computer is shown as below: Features Processor • To view the processor information of your computer, do the following: –...

  • Page 27: Specifications

    • Speaker mute button • Microphone mute button Interface • External monitor connector (Mini DisplayPort connector) • Combo audio jack • One USB 3.0 connector • One Always on USB connector • 4-in-1 media card reader Wireless features • Integrated wireless LAN •...

  • Page 28: Lenovo Programs

    Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage. Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary.
  • Page 29 Note: If you do not find the application you need in Control Panel, open the Lenovo ThinkVantage Tools application navigation window and double-click the dimmed icon to install the application you need.

  • Page 30: Accessing Lenovo Programs On The Windows 8 Operating System

    If your computer is preinstalled with the Windows 8 operating system, you can access Lenovo programs by pressing the Windows key to go to the Start screen, and then click a Lenovo program to launch it. If you cannot find the program you need, move the cursor to the bottom right corner of the screen to bring up the charms.
  • Page 31 • Lenovo Settings Use the Lenovo Settings program to enhance your computing experience by turning your computer into a portable hotspot, configuring camera and audio settings, optimizing your power settings, and creating and managing multiple network profiles.
  • Page 32 • System Update The System Update program helps you keep the software on your computer up-to-date by downloading and installing software update packages (Lenovo programs, device drivers, UEFI BIOS updates, and other third party programs). User Guide...

  • Page 33: Chapter 2. Using Your Computer

    When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you registered your computer with Lenovo, you will also receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
  • Page 34 • To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8 operating system).

  • Page 35: Special Keys And Buttons

    To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.

  • Page 36: Volume And Mute Buttons

    – For Windows 8: Start the Lenovo Settings program. To use the camera or change the camera settings, click Camera. To adjust the audio settings, click Audio.

  • Page 37: Windows Key

    Speaker mute button Volume control button Microphone mute button If you mute the sound and then turn off your computer, the sound will remain muted when you turn on your computer again. To turn on the sound, press the plus (+) or minus (-) button. Setting the volume To open the window for adjusting the output volume or the recording volume, do the following: 1.

  • Page 38: Using The Multi-Touch Screen

    On the Windows 7 operating system, press the Windows key to open the Start menu. On the Windows 8 operating system, press the Windows key to switch between the current workspace and the Start screen. You also can use the Windows key together with another key to achieve other functions. For details, refer to the help information system of the Windows operating system.

  • Page 39: Using The Ultranav Pointing Device

    Tips on using the multi-touch screen • The multi-touch screen is a glass panel covered with a plastic film. Do not apply pressure or place any metallic object on the screen, which might damage the touch panel or cause it to malfunction. •...
  • Page 40 If you are not familiar with the TrackPoint, these instructions will help you get started: 1. Place your hands in the typing position, and press gently with either index finger on the pointing stick in the direction in which you want the pointer to move. To move the pointer, press the pointing stick away from you to move it up, toward you to move it down, to one side or the other to move it sideways.

  • Page 41: Using The Touch Pad

    Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one. Using the touch pad The touch pad is a pad below the TrackPoint buttons at the bottom of the keyboard.

  • Page 42: Disabling The Ultranav Pointing Device And Using An External Mouse

    • Left click: To mimic a single left click on a mouse, tap anywhere on the touch pad once or press the left click zone once. To mimic a double click on a mouse, tap anywhere on the touch pad twice or press the left click zone twice.

  • Page 43: Power Management

    To check for detailed battery status information, do the following: • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8: Open the Lenovo Support program and click Battery Health, or open the Lenovo Settings program and click Power.

  • Page 44: Charging The Battery

    • Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer. • Before you charge the battery, ensure that its temperature is at least 10°C (50°F). • You can charge the battery when the ac power adapter is connected to the computer. You need to charge it in any of the following conditions: –...

  • Page 45: Power-Saving Modes

    • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8: Right-click the battery status icon from the Windows notification area and click Power Options.

  • Page 46: Connecting To The Network

    You can connect to your local network or a broadband connection by use of the Ethernet feature built into your computer. If your are using the Windows 7 operating system, the Access Connections program also enables you to manage your location profiles. For more information, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12.

  • Page 47: Establishing A Wireless Connection

    Depending on the wireless device used in your computer, you might be able to connect to the following categories of wireless networks. Wireless LAN A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or a house.
  • Page 48 • For Windows 7: Use the Access Connections program. For instructions on how to start the Access Connections program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 12. • For Windows 8: Open the Lenovo Settings program and click Location Awareness. See “Accessing Lenovo programs on the Windows 8 operating system”...
  • Page 49 Access Connections gauge On the Windows 7 operating system, the Access Connections gauge in the Windows notification area displays the status and signal strength of your wireless connection. You can find more detailed information about the status and signal strength of your wireless connection by opening the Access Connections program or by right-clicking the Access Connections gauge in the Windows notification area and selecting View Status of Wireless Connection.

  • Page 50: Presentations And Multimedia

    – Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve the signal strength, move your computer closer to the wireless access point. • Wireless status icon states: wireless WAN – Power to the wireless radio is off. –...
  • Page 51 You can set any resolution for either the computer display or the external monitor. When you use both at the same time, the resolution of both is the same. If you set a higher resolution for the computer display, you can see only part of the screen at a time.

  • Page 52: Using Dual Displays

    11. Click Browse my computer for driver software, and then click Let me pick from a list of device drivers on my computer. 12. Clear the Show compatible hardware check box. 13. Select Manufacturer and Model for your monitor. If you cannot find your monitor on the list, stop the installation of this driver and use the driver shipped with your monitor.

  • Page 53: Using Audio Features

    • When an application using DirectDraw or Direct3D is played in full-screen mode, it is shown only on the primary display. • You cannot use the display switching function when you are in the Extend desktop mode. Enabling the Extend desktop function To enable the Extend desktop function, do the following: 1.

  • Page 54: Using The Camera

    – Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 55 2. Press the card firmly into the card slot. If the plug-and-play feature is not enabled for the installed flash media card, do the following to enable the feature: 1. Open Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  • Page 56 User Guide...

  • Page 57: Chapter 3. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area.

  • Page 58: Comfort

    Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.

  • Page 59: Traveling With Your Computer

    Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.

  • Page 60: Travel Accessories

    • External storage device If you are traveling to another country, you might want to consider this item: • An ac power adapter for the country to which you are travelling To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...

  • Page 61: Chapter 4. Security

    Refer to the instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of locking devices and security features.

  • Page 62: Power-On Password

    9. In the Confirm New Password field, retype the password and press Enter. Note: You might want to record your password and store it in a safe place. Otherwise, if you forget it, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
  • Page 63 Lenovo cannot reset your passwords or recover data from the solid-state drive. You must take your computer to a Lenovo reseller or a marketing representative to have the solid-state drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 64: Supervisor Password

    Changing or removing a hard disk password Follow steps 1 through 7 in “Setting a hard disk password” on page 47, typing your password to get access to the ThinkPad Setup program. To change or remove the user hard disk password, do the following: •...
  • Page 65 Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 66: Solid-State Drive Security

    Solid-state drive security To protect passwords from unauthorized security attacks, several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebook computers. To maximize security, do the following: 1. Set a power-on password as well as a hard disk password for your internal solid-state drive. Refer to the procedures in “Power-on password”...

  • Page 67: Using A Fingerprint Reader

    Note: Client Security Solution is not preinstalled on Windows 7 and Windows 8 models. To configure the security chip, you need to download the latest version of Client Security Solution from the Lenovo Web site. To download Client Security Solution, go to http://www.lenovo.com/support. Then follow the instructions on the screen.
  • Page 68 Enrolling your fingerprint 1. Turn on your computer. 2. To start Lenovo Fingerprint software, refer to “Lenovo programs” on page 12. 3. Follow the instructions on the screen to enroll your fingerprint. For details, refer to the Help for the program.
  • Page 69 1. Place the ball of your finger– that is, the central part of the fingerprint – on the small circle above the reader. Ensure that the entire top joint of the finger is on the reader. Note: Your computer might have slight variations from the following illustration. 2.
  • Page 70 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the solid-state drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the solid-state drive replaced.

  • Page 71: Notice On Deleting Data From Your Solid-State Drive

    If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth: • The surface of the reader is dirty or stained. • The surface of the reader is wet. • The reader often fails to enroll or authenticate your fingerprint. If your finger has any of the following conditions, you may not be able to register or authenticate it: •...

  • Page 72: Using Firewalls

    For disposing of data on the solid-state drive, Lenovo provides the Secure Data Disposal tool. To download the tool, go to: http://www.lenovo.com/support . Note: Running either program will take a couple of hours. If a solid-state drive equipped with encryption features is supported and installed in your computer, you can logically dispose of all the data on the drive in a very short time by erasing the cryptographic key.

  • Page 73: Chapter 5. Recovery Overview

    • “Recovery overview for Windows 8 models” on page 62 Recovery overview for Windows 7 models This section provides information about the recovery solutions provided by Lenovo on computers preinstalled with the Windows 7 operating system. Notes: • There are a variety of methods to choose from when considering how to recover in the event of a software- or hardware-related problem.

  • Page 74: Performing Backup And Recovery Operations

    Note: You can create recovery media using discs or external USB storage devices. To create recovery media , click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media.

  • Page 75: Using The Rescue And Recovery Workspace

    To perform a recovery operation using the Rescue and Recovery program, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 76: Creating And Using A Rescue Medium

    This section provides instructions on how to create a rescue medium on different operating systems. To create a rescue medium, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 77: Reinstalling Preinstalled Applications And Device Drivers

    2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key. 3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter.

  • Page 78: Solving Recovery Problems

    Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 86. Solving recovery problems...
  • Page 79 1. Move your cursor to the bottom right corner of the screen to bring up the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Remove everything and reinstall Windows section, click Get started. Advanced startup options Advanced startup options enable you to change the startup settings of your Windows operating system, start the computer from an external device, or restore the Windows operating system from a system image.
  • Page 80 User Guide...

  • Page 81: Chapter 6. Advanced Configuration

    • If you install a new Windows 8 operating system, go to http://www.lenovo.com/ThinkPadDrivers for the latest device drivers, and then follow the instructions on the screen.

  • Page 82: Installing The Windows 7 Operating System

    68. Installing the registry patches for Windows 7 Go to http://www.lenovo.com/support and install the following registry patches: • Registry patch enabling Wake Up on LAN from Standby for Energy Star • Fix for Issue of HDD with HD Detection...

  • Page 83: Installing The Windows 8 Operating System

    Microsoft top page. Installing device drivers The device drivers are available at http://www.lenovo.com/ThinkPadDrivers. Select the product name of your computer in the Current ThinkPad systems list to see all the device drivers for your computer. Attention: Always go to http://www.lenovo.com/ThinkPadDrivers for the latest device drivers. Do not download them from the Windows Update Web site.

  • Page 84: Installing The Thinkpad Monitor File For Windows 2000/Xp/Vista/7/8 On The Windows 7 Operating System

    Note: If you cannot find this directory on your hard disk drive or solid state drive, download the ThinkPad monitor file for Windows 2000/XP/Vista/7/8 from the ThinkPad Web site at: http://www.lenovo.com/ThinkPadDrivers Note: Before you install this file, make sure that the correct video driver has been installed.

  • Page 85: Main Menu

    To start ThinkPad Setup, do the following: 1. Turn on the computer. When the logo screen is displayed, press the F1 key. The ThinkPad Setup program main menu opens. If you have set a supervisor password, the ThinkPad Setup program main menu will be displayed after you enter the password.

  • Page 86: Config Menu

    Config menu If you need to change the configuration of your computer, select Config from the ThinkPad Setup program main menu. The following table shows the contents of the Config menu. Notes: • Default values are in boldface. The default settings are already optimized for you. If you consider changing the computer configuration, proceed with extreme caution.
  • Page 87 Table 5. Config menu items (continued) Menu item Submenu item Selection Comments UEFI PXE Boot Priority (for • IPv6 First Select network stack Both with UEFI first boot priority for UEFI PXE boot. • IPv4 First mode, and IPv6 and IPv4 stacks are both enabled.) USB UEFI BIOS Support •...
  • Page 88 Table 5. Config menu items (continued) Menu item Submenu item Selection Comments Keyboard/Mouse TrackPoint • Disabled Enable or disable the built-in TrackPoint device. • Enabled Note: If you want to use an external mouse, select Disabled. Touch Pad • Disabled Enable or disable the built-in touch pad.
  • Page 89 Table 5. Config menu items (continued) Menu item Submenu item Selection Comments ® Power Intel SpeedStep • Disabled Select the mode of Intel technology (Intel SpeedStep technology at • Enabled SpeedStep mounted runtime. models only) Mode for AC • Maximum Performance: Always •...
  • Page 90 Table 5. Config menu items (continued) Menu item Submenu item Selection Comments nor resumed when the ac power adapter is attached. • Disabled To use this feature, a special Intel (R) Rapid Start Technology partition on the solid-state Enabled drive is required. Enter after: When enabled, the •...
  • Page 91 Table 5. Config menu items (continued) Menu item Submenu item Selection Comments Core Multi-Processing • Disabled Enable or disable additional execution core units within • Enabled a CPU. Note: If you are using a computer with a single-core processor, this item is not available.

  • Page 92: Date/Time Menu

    Date/Time menu If you need to set the current date and time of your computer, select Date/Time from the ThinkPad Setup program main menu. The following submenu is displayed: • System Date • System Time To change the date and time, do the following: 1.
  • Page 93 Table 6. Security menu items (continued) Menu item Submenu item Selection Comments is displayed when the computer is turned on, from either a power-off state or hibernation state. If you select Disabled, no password prompt is displayed; the computer goes ahead and loads the operating system.
  • Page 94 Table 6. Security menu items (continued) Menu item Submenu item Selection Comments Fingerprint Predesktop Authentication • Disabled Enable or disable fingerprint authentication before the • Enabled operating system is loaded. Reader Priority • External ➙ Internal If External ➙ Internal is selected, an external •...
  • Page 95 Table 6. Security menu items (continued) Menu item Submenu item Selection Comments • NVRAM Reporting: Security data stored in the Asset ID • SMBIOS Reporting: SMBIOS data Clear Security Chip • Enter Clear the encryption key. Note: Only if you select Active for the security chip, this item will be displayed.
  • Page 96 Table 6. Security menu items (continued) Menu item Submenu item Selection Comments Virtualization Intel Virtualization • Disabled If you select Enabled, a Technology Virtual Machine Monitor • Enabled (VMM) can utilize the additional hardware capabilities provided by Virtualization Technology. Intel VT-d Feature •...

  • Page 97: Startup Menu

    Table 6. Security menu items (continued) Menu item Submenu item Selection Comments Secure Boot Secure Boot • Disabled Enable or disable the UEFI Secure Boot feature. • Enabled Select Enable to prevent unauthorized operating systems from running at boot time. Select Disabled to allow any operating systems to run at boot time.

  • Page 98: Changing The Startup Sequence

    Changing the startup sequence Changing the startup sequence To change the startup sequence, do the following: 1. Select Boot; then press Enter. The default boot list is displayed, showing the order in which devices will be started up, even devices that are not attached to or installed on your computer are listed. •...

  • Page 99: Restart Menu

    Table 7. Startup menu items (continued) Menu item Selection Comments UEFI/Legacy Boot • Both Select system boot capability. – UEFI/Legacy Boot Priority • Both: Select priority of boot options between UEFI and Legacy. – UEFI first • UEFI Only: The system will boot –...

  • Page 100: Updating Your System Uefi Bios

    UEFI BIOS in order for the new addition to work properly. To update your UEFI BIOS, go to the following Web site and follow the instructions on the screen: http://www.lenovo.com/ThinkPadDrivers Using system management This section is intended primarily for network administrators.

  • Page 101: Chapter 7. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 102: Making Sure Device Drivers Are Current

    This might eliminate the driver as the potential cause of the problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.
  • Page 103 Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board or solid-state drive. Chapter 7...

  • Page 104: Cleaning The Cover Of Your Computer

    Register your computer • Register your ThinkPad computer with Lenovo. For more information, see “Registering your computer” on page 17. Be sure not to modify your computer • Only an authorized ThinkPad repair technician should disassemble and repair your computer.

  • Page 105: Chapter 8. Troubleshooting Computer Problems

    For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. Troubleshooting If your computer has an error, it typically displays a message or an error code, or a beep sounds when you turn it on.

  • Page 106: Spills On The Keyboard

    • If the computer starts with ac power but does not start when ac power is disconnected, call the Customer Support Center for support. Go to http://www.lenovo.com/support/phone for the latest list of support phone numbers for your country or region.
  • Page 107 Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the UUID needs to be reinstalled.

  • Page 108: Errors Without Messages

    Solution: Replace the battery with the correct Lenovo battery for this system. If you still see the same error message, contact with Lenovo service to have the computer serviced.

  • Page 109: Beep Errors

    The following are the most common networking problems. Ethernet problems • Problem: Your computer cannot connect to the network. Solution: Ensure that: – The Lenovo USB 2.0 Ethernet Adapter is connected correctly to your computer. Chapter 8 Troubleshooting computer problems...

  • Page 110: A Wireless Lan Problem

    – The cable is installed correctly. The network cable must be securely connected both to the Lenovo USB 2.0 Ethernet Adapter and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters.

  • Page 111: Problems With The Keyboard And Other Pointing Devices

    A wireless WAN problem Problem: A message is displayed indicating that an unauthorized WAN card is installed. Solution: The WAN card is not supported on this computer. Call Lenovo Customer Service Center to have it serviced Note: Depending on your computer, some models do not have a wireless WAN card.

  • Page 112: Problems With The Display And Multimedia Devices

    Solution: If an external numeric keypad is connected: 1. Turn off the computer. 2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the external keyboard.

  • Page 113: External Monitor Problems

    7. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the Device status box and make sure that the device is working correctly. If not, click the Troubleshoot button and follow the instructions on the screen. 8.

  • Page 114: Audio Problems

    Note: If your computer cannot detect the external monitor, click the Detect button. 4. Click the icon for the desired monitor (the Monitor-2 icon is for the external monitor). 5. Click Advanced Settings. 6. Click the Monitor tab. 7. Select the correct screen refresh rate. •...
  • Page 115 Solution: Ensure that the built-in audio device is configured correctly. 1. Open Control Panel. 2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. Double-click Sound, video and game controllers. 5.

  • Page 116: Fingerprint Reader Problems

    2. Connect the ac power adapter to the computer and let it charge. If a quick charger is available, use it to charge the over-discharged battery pack. If the battery pack cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced.

  • Page 117: Power Problems

    If your computer does not run on battery power, do the following: 1. If the battery runs out of power, attach ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have it serviced.

  • Page 118: Sleep And Hibernation Problems

    If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.

  • Page 119: Solid-State Drive Problems

    If your computer tries to enter sleep mode but the request is rejected, the device attached to the USB connector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USB device. • Problem: The battery discharges slightly while the computer is in hibernation mode. Solution: If the wakeup function is enabled, the computer consumes a small amount of power.
  • Page 120 User Guide...

  • Page 121: Chapter 9. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 122: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 123: Finding Thinkpad Options

    Options include power adapters, printers, scanners, keyboards, mic, and more. You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 124 User Guide...

  • Page 125: Appendix A. Regulatory Information

    • Phone Book Access Profile (PBAP) • Service Discovery Protocol (SDP) • Synchronization Profile (SYNC) • Video Distribution Profile (VDP) • Generic Attribute Profile (GATT) • Proximity Profile • Find Me Profile • Immediate Alert Profile © Copyright Lenovo 2012...

  • Page 126: Location Of The Ultraconnect™ Wireless Antennas

    Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 127: Locating Wireless Regulatory Notices

    Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Electronic emission notices The following information refers to the ThinkPad X1 Carbon, machine type 3443, 3444, 3446, 3448, 3460, 3462, and 3463 Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 128: European Union - Compliance To The Electromagnetic Compatibility Directive

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 129: Korea Class B Compliance Statement

    Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Appendix A. Regulatory information...
  • Page 130 User Guide...

  • Page 131: Appendix B. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Waste Management and Public Cleansing Law.

  • Page 132: Recycling Information For Brazil

    If you want to replace it with a new one, ask for a repair service provided by Lenovo. If you use a Lenovo computer at home and need to dispose of a lithium battery, you must comply with local ordinances and regulations.

  • Page 133: Battery Recycling Information For The European Union

    For proper collection and treatment, go to: http://www.lenovo.com/recycling Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
  • Page 134 User Guide...

  • Page 135: Appendix C. Energy Star Model Information

    Windows Help and Support information on your computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while your computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 136 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...

  • Page 137: Appendix D. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 138: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraConnect UltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

  • Page 139: Appendix E. Restriction Of Hazardous Substances Directive (Rohs)

    Appendix E. Restriction of Hazardous Substances Directive (RoHS) China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). Ukraine RoHS © Copyright Lenovo 2012...

  • Page 140: India Rohs

    India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. User Guide...
  • Page 142 Part Number: Printed in China (1P) P/N: *1P*...

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