The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
In addition, many mobile products, such as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
“Specifications” on page 12 • “Operating environment” on page 13 • “Lenovo programs” on page 13 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
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To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power Manager program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14 •...
System-status indicator (illuminated ThinkPad logo) The illuminated ThinkPad logo on the palm rest functions as a system-status indicator. Your computer has several status indicators. For information about the location and meaning of each indicator, see “Status indicators” on page 7. ThinkPad pointing device TrackPoint pointing stick ThinkPad trackpad...
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SIM card slot (on some models) Your computer might have a Subscriber Identification Module (SIM) card slot. Depending on the model, a SIM card might be installed in your computer. Combo audio connector Connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the combo audio connector to listen to the sound from the computer.
OK or Apply. • For Windows 8 and Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select Enable USB charge from the computer battery even when the computer is off check box under Always On USB.
Depending on the model, your computer might have one or two memory-upgrade slots. You can increase the amount of memory in your computer by installing a memory module into a memory-upgrade slot. Memory modules are available as options from Lenovo. For more information, see “Replacing a memory module” on page 74.
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Fn Lock indicator The Fn Lock indicator shows the status of the Fn Lock function. For more information, see “Special keys” on page 24. Speaker mute indicator When the speaker mute indicator is on, the speakers are muted. Microphone mute indicator When the microphone mute indicator is on, the microphones are muted.
There is no FCC ID or IC Certification number for the wireless communication cards shown on the enclosure of the computer. On some models, Lenovo provides you the information about the location of the FCC ID and IC Certification number label on the computer bottom cover assembly.
To remove the wireless WAN card for repair or replacement, see “Replacing a wireless WAN card ” on page 78. Note: Use only Lenovo-authorized wireless communication card for the computer. If you install an unauthorized wireless communication card that is not approved for use in your computer, an error message will be displayed and the computer will beep when you turn on the computer.
Windows 7 Professional operating system in place of the Windows 8 Pro or Windows 8.1 Pro operating system if you prefer. Lenovo computers that are licensed for use with a Windows 8 or Windows 8.1 operating system are shipped with the corresponding license key digitally encoded into the computer hardware.
Access Connections™ program, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14. • For Windows 8 and Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power.
Lenovo ThinkVantage Tools. Then double-click a program icon to access the program. Notes: • If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program, it indicates that you need to manually install the program. To manually install the program, double-click the program icon.
If your computer is preinstalled with the Windows 8 or Windows 8.1 operating system, to access Lenovo programs, press the Windows key to go to the Start screen and then click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the top-right or bottom-right corner of the screen to bring up the charms.
• Lenovo Fingerprint Manager (Windows 7, Windows 8, and Windows 8.1) If your system comes with a fingerprint reader, the Lenovo Fingerprint Manager program enables you to enroll your fingerprint and associate it with your Windows password. As a result, the fingerprint authentication can replace your password and enable simple and secure user access.
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• Lenovo QuickCast (Windows 7, Windows 8, and Windows 8.1) The Lenovo QuickCast program provides you with a quick and easy way to send files and uniform resource locators (URLs) between two devices. • Message Center Plus (Windows 7) The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo, such as alerts on system updates and alerts on conditions that require your attention.
“Using a flash media card” on page 40 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
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Can I get my user guide in another language? • To download the user guide in another language, go to: http://www.lenovo.com/support. Then follow the instructions on the screen. How to use the battery power more effectively? • To conserve power, or to suspend operation without exiting applications or saving files, see “Power-saving modes”...
• “Power problems” on page 120 Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models. Common touch gestures and mouse actions The following table lists some common touch gestures and the corresponding mouse actions that is applicable to the Windows 7 operating system, Windows 8 operating system, and Windows 8.1 operating system.
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Tasks Touch gestures (touch models only) Mouse actions To zoom in Move two fingers farther apart. Press the Ctrl key while scrolling the mouse wheel forward. To rotate an item Put two or more fingers on an If the application supports rotation, item, and then rotate your fingers click the rotation icon.
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Tasks Touch gestures (touch models only) Mouse actions To view the recently used applications Swipe in and out on the left edge. Move the pointer to the top-left corner or select an active application from of the screen, and then move the the list pointer downward along the left edge.
Do not apply solvents to the cloth. • Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen. Special keys The following figure shows the locations of main special keys for ThinkPad S540. User Guide...
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Additional shortcut keys Your computer has four additional shortcut keys: • : Launch calculator • : Lock operating system • : Open the default Web browser • : Open Computer Numeric keypad You can use this numeric keypad to input numbers quickly. Windows key On the Windows 7 operating system, press the Windows key to open the Start menu.
• : Decreases the speaker volume. • : Increases the speaker volume. • : Mutes or unmutes the microphones. When the microphones are muted, the microphone mute indicator turns on. If you mute the microphones and turn off your computer, the microphones will remain muted when you turn on your computer again.
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Using the TrackPoint pointing stick To use the TrackPoint pointing stick, apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard. Then you can move the cursor. But the pointing stick itself does not move. The speed at which the cursor moves depends on the pressure you apply to the pointing stick.
To check for detailed battery status information, do the following: • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8 and Windows 8.1: Open the Lenovo Settings program and click Power. Enabling the battery alarm on the Windows 7 operating system...
3. For Low battery alarm or Critically low battery alarm, set the percentage of the power level and set the action. Note: If your computer enters sleep or hibernation mode when the battery is low, but the alarm message has not yet been displayed, the message will be displayed when the computer resumes. To resume normal operation, when the message is displayed, click OK.
– For Windows 7: Refer to the help information system of the Power Manager program. For instructions on how to start the Power Manager program, see “Lenovo programs” on page 13. – For Windows 8 and Windows 8.1: Open the Lenovo Settings program and click Power ➙ 30 Day Standby.
– For Windows 7: Start the Power Manager program and then click the Power Plan tab. Then follow the instructions on the screen. For instructions on how to start the Power Manager program, see “Lenovo programs” on page 13. – For Windows 8 and Windows 8.1: Go to the desktop. Right-click the battery-status icon in the Windows notification area and click Power Options, click Change plan settings that is next to your power plan.
Windows 7 operating system” on page 14. • For Windows 8 and Windows 8.1: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system”...
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• If you use the wireless feature (the 802.11 standards) of your computer simultaneously with a Bluetooth option, the data transmission speed can be delayed and the performance of the wireless feature can be degraded. Checking the wireless-LAN connection status You can check the wireless-LAN connection status through the wireless-network-connection-status icon in the Windows notification area.
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Tips for using the wireless WAN feature To achieve the best connection, use the following guidelines: • Keep your computer away from your body. • Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees.
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1. Start the ThinkPad Setup program. See “Security menu” on page 92. 2. Select Security ➙ I/O Port Access. 3. Set the NFC device option to Enabled. You can use the NFC feature with NFC supported programs, such as the Lenovo QuickCast program and the Lenovo QuickControl program. Chapter 2...
Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace. Changing display settings You can change the display settings, such as the display resolution, font size, and so on. To change the display settings, do the following: 1.
Note: If your computer cannot detect the external monitor, click the Detect button. 4. Select the external monitor and set Resolution. 5. Click Advanced Settings. 6. Click the Monitor tab. Check the monitor information to make sure that the monitor type is correct. If it is, click OK to close the window;...
Note: If the projector connector is not compatible to the HDMI connector on your computer, you can purchase a converter cable on http://www.lenovo.com/accessories/services/index.html. It might take several seconds before the projector displays the image. If you do not see your desktop displayed after 60 seconds, press F7 to switch between different display output locations.
Using the AMD Switchable Graphics feature Some ThinkPad notebook computers support the AMD Switchable Graphics feature. To achieve the best balance between the computer performance and a long battery life, depending on the graphics quality demand of the running program and the settings of the power plan that you use, the AMD Switchable Graphics feature automatically switches between High Performance Graphics and Energy Saving Graphics, with no need to restart your computer, close programs, or intervene manually.
– Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program. – Open the Lenovo Settings program. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
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2. Insert the card firmly into the 4-in-1 media card reader slot. If the plug-and-play feature is not enabled for the installed flash media card, do the following to enable the feature: 1. Go to Control Panel. 2. Click Hardware and Sound. 3.
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...
Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
Assistive technologies enable users to access information in the most appropriate way. Some of these technologies are already provided in your operating system. Others can be purchased through vendors, or accessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Depending on your operating system, the number of accessibility options available varies.
• HDMI cable • Converter cable for HDMI connector If you are traveling to another country, you might need to consider an ac power adapter for the country to which you are travelling. To purchase travel accessories, go to http://www.lenovo.com/accessories. User Guide...
Refer to the instructions shipped with the mechanical lock. Note: You are responsible for evaluating, selecting, and implementing the locking devices and security features. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of locking devices and security features.
Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
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– Specifying the minimum length for power-on password and hard disk password – Changing the setting for the security chip – Erasing the fingerprint data – Enabling or disabling the following features: – Wake on LAN and Flash over LAN –...
ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
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Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
Hard disk security To protect passwords from unauthorized security attacks, refer to the following tips to maximize security: • Set a power-on password as well as a hard disk password for your internal solid-state drive, hard disk drive, or hybrid drive. Refer to the procedures in “Power-on password” on page 48 and “Hard disk passwords”...
To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
Enrolling your fingerprints To enroll your fingerprints, do the following: 1. Start the Lenovo Fingerprint Manager program. For instructions on how to start the Lenovo Fingerprint Manager program, see “Lenovo programs” on page 13. 2. Enter the Windows password as required.
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• Enroll and use a different finger for authentication. • If your hands are dry, apply lotion to them. For more information on how to use the fingerprint reader, refer to the help system of the Lenovo Fingerprint Manager program.
For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. For disposing of data on the hard disk drive, Lenovo provides the Secure Data Disposal™ tool. Go to http://www.lenovo.com/support to download these tools.
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For more information about how to use your antivirus software, refer to the help information system of your antivirus software. Chapter 4 Security...
• “Recovery overview for the Windows 8 and Windows 8.1 operating systems” on page 64 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system.
To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media. • You can use recovery media to restore the computer to the factory default settings only. You can use recovery media to put the computer in an operational state after all other methods of recovery have failed.
This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Creating a rescue medium This section provides instructions on how to create a rescue medium. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
3. In the Boot Menu window, select the USB CD as the first boot device and press Enter. The rescue medium starts. • If you have created a rescue medium using a USB hard disk drive, do the following to use the rescue medium: 1.
Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 102. Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following: •...
2. In the Refresh your PC without affecting your files section, click Get started. 3. Follow the instructions on the screen to refresh your computer. Resetting your computer to the factory default settings If you want to recycle your computer or just start over, you can reset your computer to the factory default settings.
Recovering your operating system if Windows 8 or Windows 8.1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8.1 operating system. This enables you to recover or repair the operating system even if the Windows 8 or Windows 8.1 operating system fails to start.
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Attention: If you delete the recovery partition on your computer, do keep the recovery media in a safe place. The Windows recovery image will not be stored in your computer anymore, and you will need the recovery media to refresh or reset your computer. 8.
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Before you start, print these instructions. SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card. If your computer supports wireless WAN connections, your computer might require a SIM card to establish wireless WAN connections.
4. Push the SIM card inward , and then release it. The SIM card ejects. Gently slide the SIM card out of the SIM card slot 5. Insert the new SIM card firmly into the SIM card slot. 6. Close the SIM card door until it snaps into position. Replacing the base cover assembly Before you start, print these instructions.
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1. Disable the built-in battery. See “Disabling the built-in battery” on page 69. 2. Close the computer display, and turn the computer over. 3. Remove the six screws , then loosen the remaining three screws , and then remove the base cover assembly Note: Follow the corresponding direction as shown in the following illustration to remove each screw.
Replacing the hard disk drive, solid-state drive, or hybrid drive Before you start, print these instructions. Attention: The hard disk drive, solid-state drive, or hybrid drive is very sensitive. Incorrect handling can cause damage and permanent loss of data. Observe the following guidelines: •...
6. Place the new hard disk drive, solid-state drive, or hybrid drive into the drive bay. 7. Slide the hard disk drive, solid-state drive, or hybrid drive horizontally and firmly into the connector Ensure that the hard disk drive, solid-state drive, or hybrid drive is correctly seated in the bay and secured by the hook .
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Increasing memory capacity is an effective way to make programs run faster. You can increase memory capacity by replacing or adding a memory module. Notes: • Depending on the model, your computer might have one or two memory-upgrade slots. • The operating speed of the memory module has dependency on the system configuration. In some conditions, the memory module in your computer might not be able to operate at the maximum speed.
6. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 71. 7. Turn over the computer and connect the ac power adapter and all cables. Replacing a wireless LAN card Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outlet on the wall.
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4. If a tool for removing connectors is included in the package with the new card, use the tool to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them.
7. Connect the antenna cables to the new card. 8. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 71. 9. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a wireless WAN card Before you start, print these instructions.
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4. If a tool for removing connectors is included in the package with the new card, use the tool to disconnect the cables from the card. If no such tool is included, disconnect the cables by picking up the connectors with your fingers and gently unplugging them.
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7. Connect the antenna cables to the new WAN card. 8. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 71. 9. Turn the computer over again. Connect the ac power adapter and all cables. User Guide...
HDMI connector: Used to connect a digital audio device or video monitor that is compatible with HDMI. Power connector: Used to connect the ac power adapter. Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. ThinkPad OneLink Pro Dock Depending on the model, your computer might support the ThinkPad OneLink Pro Dock (hereafter referred to as the dock).
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Front view Security-lock slot: To protect your dock from theft, you can purchase a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your dock to a desk, table, or other non-permanent fixture. USB 3.0 connector: Used to connect devices that are compatible with USB 3.0 and USB 2.0.
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DisplayPort connector. Power connector: Used to connect the ac power adapter. DVI connector: Used to connect a monitor that supports Digital Visual Interface (DVI) connection. Lenovo OneLink connector: Connect the Lenovo OneLink connector to the computer. User Guide...
9. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.
USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers that you need, and follow the instructions on the screen.
• Press the F6 key to change to a higher value. • Press the F5 key to change to a lower value. Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5.
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Table 4. Config menu items Menu item Submenu item Selection Comments Network Wake On LAN • Disabled Enable the system to Power on when the Ethernet controller • AC Only receives a magic packet (a • AC and Battery special network message). If you select AC Only, the Wake on LAN function will be enabled only when the ac power adapter...
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Table 4. Config menu items (continued) Menu item Submenu item Selection Comments • Disabled: USB connectors are disabled during low power states. Always On USB Charge in • Disabled Enable or disable charging off mode iPod(R), iPhone(TM), or • Enabled BlackBerry(R) smartphone when system is turned off.
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments ® Power Intel (R) SpeedStep • Disabled Enable or disable Intel technology SpeedStep technology. • Enabled • Enabled: CPU can work at lower speed to save power. • Disabled: CPU always works at highest speed.
• System Time To change the date and time, do the following: 1. Using the up and down arrow keys to select the item to change the date or time. 2. Press Tab, Shift+Tab, or Enter to select a field. 3.
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Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Password at restart • Disabled If you select and enable Password at restart, a password prompt will • Enabled be displayed when you restart the computer. If you select Disabled, no password prompt will be displayed;...
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Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Physical Presence for • Disabled This option enables or disables the Clear confirmation message when you • Enabled clear the security chip. UEFI BIOS Update Option Flash BIOS Updating by •...
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Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Microphone • Disabled If you select Enabled, you can use the microphone (internal, external, • Enabled or line-in). NFC device • Disabled If you select Enabled, you can use the NFC device.
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments databases including certificate for Windows 8 or Windows 8.1 operating system. Startup menu To change the computer startup settings, select Startup from the ThinkPad Setup main menu. Attention: •...
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• Some items are displayed on the menu only if the computer supports the corresponding features. The following table lists the Startup menu items. Table 6. Startup menu items Menu item Selection Comments Boot Refer to “Changing the startup sequence” on page 96. Network Boot •...
Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.
Wake on LAN The network administrator can turn on a computer from a management console by using the Wake on LAN feature. When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, and Flash updates of the UEFI BIOS, can be done remotely without remote attendance. The updating process can perform after normal working hours and on weekends, so that the users are not interrupted during work, and the LAN traffic is kept to a minimum.
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Checking the requirements for flash updates A network administrator can update the programs on your computer from a management console, if the following requirements are met: • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). •...
• Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.
scheduled updates to search by severity (critical updates, critical and recommended updates, or all updates) so the list you choose from contains only those update types that are of interest to you. For more information about how to use the System Update program, refer to the help information system of the program.
Taking care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, hard disk drive, solid-state drive, or hybrid drive.
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3. Squeeze excess liquid from the sponge. 4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip. 5. Wipe the surface to remove the detergent. 6. Rinse the sponge with clean running water. 7.
For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running the Lenovo Solution Center program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative.
• If the computer is turned off, restart the computer by pressing the power button. If the computer does not turn on, continue with step 2. • If you cannot turn off your computer by pressing and holding the power switch, remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency-reset hole.
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• Message: 0183: Bad CRC of Security Settings in EFI Variable. Enter ThinkPad Setup. Solution: Checksum of the Security settings in the EFI Variable is not correct. Enter ThinkPad Setup to check the Security settings, Press F10 and then press Enter to restart the system. If you still have a problem, have the computer serviced.
• Message: 2110: Read error on HDD0 (Main HDD) Solution: The main hard disk drive is not working. Have the main hard disk drive serviced. • Message: 2112: Read error on SSD2 (M.2) Solution: The M.2 SSD device is not working. Have the M.2 SSD device serviced. •...
If these items are correctly set, and the screen remains blank, have the computer serviced. • Problem: When I turn on the computer, only a white cursor is displayed on a blank screen. Solution: If you have modified a partition on your hard disk drive or hybrid drive by using partition software, information about that partition, or the master boot record might have been destroyed.
4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. 5. Run diagnostic programs. See “Diagnosing problems” on page 107. Networking problems The following are the most common networking problems: Ethernet problems • Problem: The computer cannot connect to the network. Solution: Make sure that: –...
– Make sure that the link partner is set to auto-negotiate. – Make sure that the switch is 802.3ab-compliant (gigabit over copper). A wireless LAN problem Problem: I cannot connect to the network using the built-in wireless network card. Solution: Make sure that: •...
Solution: The pointer might drift when you are not using the TrackPoint pointing device during normal operation. This is a normal characteristic of the TrackPoint pointing device and is not a defect. Pointer drifting might occur for several seconds under the following conditions: –...
– The display device driver is installed correctly. – The screen resolution and color quality are correctly set. – The monitor type is correct. To check these settings, do the following: 1. Right-click anywhere on the desktop, and click Screen resolution. 2.
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– If the external monitor supports a lower resolution than the computer display, view output on the external monitor only. (If you view output on both the computer display and the external monitor, the external monitor screen will be blank or distorted.) •...
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Solution: Ensure that: – The monitor information is correct and the appropriate monitor type is selected. Refer to the solution to the above problem. – Ensure that an appropriate refresh rate is selected by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet.
• Problem: The screen position on the external monitor is incorrect when that monitor is set for a high resolution. Solution: Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or right on the screen. To correct this, first ensure that your external monitor supports the display mode (the resolution and the refresh rate) that you have set.
2. Connect the ac power adapter to the computer and let it charge. If a quick charger is available, use it to charge the over-discharged built-in battery. If the built-in battery cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced.
Solution: You cannot charge the battery when it is too hot. Turn off the computer and allow it to cool to room temperature. After it cools, recharge the battery. If it still cannot be charged, call Lenovo Customer Service to have it serviced.
If you receive an error message while the operating system is loading the desktop configuration after the POST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message.
without attaching the external monitor or turning it on, and the computer display remains blank, press F7 to bring up the computer display. • Problem: The computer does not return from sleep mode, or the system-status indicator (illuminated ThinkPad logo) blinks slowly and the computer does not work. Solution: If the system does not return from sleep mode, it might have entered sleep or hibernation mode automatically because the battery is depleted.
Solution: Your computer supports an enhanced password algorithm. Computers older than yours might not support such a security function. A solid-state drive problem Problem: When you compress files or folders by use of the data compression function in Windows, and then decompress them, the process of writing to or reading from the files or folders is slow.
Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
• Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad S540 computer, machine type 20B3. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. User Guide...
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
For proper collection and treatment, go to: http://www.lenovo.com/recycling Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information for China Appendix B.
(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
Windows Help and Support information on your computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while your computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
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4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.