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RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited, if any, or the standard terms of this commercial license, or if the agency is unable to accept this Program under these terms, then we provide this Program under the provisions set forth in Commercial Computer Software–Restricted Rights at FAR 52.227-19, when applicable, or under Rights in...
Introduction About this manual This manual contains service and reference information for Lenovo 3000 V100 (MT 0763). Use this manual along with the advanced diagnostic tests to troubleshoot problems. The manual is divided into sections as follows: v The common sections provide general information, guidelines, and safety information required in servicing computers.
Strategy for replacing FRUs for Custom Model Variant (CMV) products Custom Model Variant (CMV) is a unique configuration that has been negotiated between Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering.
Customers can also access PEW via http://www-307.ibm.com/pc/support/site.wss/product.do?template=/ warranty/warranty.vm&sitestyle=lenovo Click on MACHINE LOOKUP, followed by WARRANTY INFORMATION. Input the MT and the Serial number and the list of key commodities will be returned in the PEW record under COMPONENT INFORMATION.
RoHS compliant. Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo's requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant FRUs.
Diskette compatibility matrix Diskette compatibility matrix The compatibility of each of the drives with the diskettes for it is as follows: Diskette Diskette Compatibility drive capacity 3.5-inch 1.0 MB Read and write 2.0 MB Read and write 4.0 MB Not compatible Safety notices: multilingual translations In this manual, safety notices appear in English with a page number reference to the appropriate multilingual, translated safety notice found in this section.
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Safety notices Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing.
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Safety notices Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
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Safety notices Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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Safety notices Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing. Si le panneau d’affichage à...
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Safety notices Safety notice 7 DANGER Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials. Bien que le voltage des batteries principales soit peu élevé, le court-circuit ou la mise à...
Safety information Safety information The following section presents safety information with which you need to be familiar before you service a Lenovo 3000 computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
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Safety information Important Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-Lenovo 3000 alterations. Use good judgment as to the safety of any non-Lenovo 3000 alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Safety information Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD.) ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Laser compliance statement Laser compliance statement Some models of Lenovo 3000 computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S.
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Laser compliance statement A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
General descriptions The descriptions in this chapter apply to any Lenovo 3000 model that has the ® PC-Doctor for DOS diagnostics program. Some descriptions might not apply to your particular computer. Read this first Before you go to the checkout guide, be sure to read this section.
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Read this first Following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use. Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list: The following are not covered under warranty: v LCD panel cracked from the application of excessive force or from being...
Service Web site When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/think/spm Restoring the pre-installed system When the hard disk drive is replaced because of a failure, no Product Recovery program is on the new hard disk.
Related service information Passwords As many as three passwords may be needed for any Lenovo 3000 computer: the power-on password (POP), the hard-disk password (HDP), and the supervisor password (SVP). If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
Attention: If User only mode is selected and the user HDP has been forgotten and cannot be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any services to reset the user HDPs or to recover data from the hard disk drive.
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Related service information To end screen blank mode and resume normal operation, press any key. Standby mode When the computer enters standby mode, the following events occur in addition to what occurs in screen blank mode: v The LCD is powered off. v The hard disk drive is powered off.
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Related service information When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive is read, and system status is restored from the hard disk drive. General descriptions...
Use the following procedures as a guide in identifying and correcting problems with the Lenovo 3000 computer. Note: The diagnostic tests are intended to test only Lenovo 3000 products. The use of non-Lenovo 3000 products, prototype cards, or modified options can lead to false indications of errors and invalid system responses.
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In the Keyboard test in Interactive Tests, the Fn key should be held down with M key for at least 2 seconds; otherwise, it cannot be sensed. v Video Adapter test supports only the LCD display on the Lenovo 3000 computer. If you have an external monitor attached to your computer, detach it before running PC-Doctor for DOS.
Checkout guide Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info v System Configuration v Memory Contents v Physical Disk Drives v Logical Disk Drives v VGA Information v IDE Drive Info v PCI Information v PNPISA Info v SMBIOS Info v VESA LCD Info...
Checkout guide Voltage (V dc) Ground (20V) Note: Output voltage of pin no.2 of the ac adapter may different from the one you are servicing. 3. If the voltage is not correct, replace the ac adapter. 4. If the voltage is acceptable, do the following: v Replace the system board.
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Checkout guide Terminal Voltage (V dc) 7(+) 1, 2 Ground (−) 6(+) 6, 7 + 0 to + 12.6 2(-) 1(-) 3. If the voltage is less than +11.0 V dc, the battery pack has been discharged. Note: Recharging will take at least 3 hours, even if the indicator does not turn If the voltage is still less than +11.0 V dc after recharging, replace the battery.
This section presents the following product-unique information: v “Specifications” v “Status indicators” on page 32 v “FRU tests” on page 33 v “Fn key combinations” on page 34 Specifications The following table lists the specifications of the Lenovo 3000 V100: Feature Description ® ™ Processor...
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MDC-1.5, 56 kbps V.92 Touch pad Battery v Li-ion battery (3 cells) 2.6 Ah v Li-ion battery (6 cells) 2.6 Ah AC adapter v 65-watt (20V) slim type Preinstalled operating v Windows XP Professional system v Windows XP Home Edition Lenovo 3000 V100...
Product overview Status indicators The system status indicators show the status of the computer, as follows: Indicator Meaning Caps lock Caps Lock mode is enabled. You can enter all alphabetic characters (A-Z) in uppercase without pressing the Shift key. To enable or disable Caps Lock mode, press the CapsLk key.
Diagnostics --> Memory Test—Quick. 2. If the problem does not recur, return the DIMM to its place, remove the other one, and run the test again. 3. If the test does not detect the error, run Diagnostics --> Memory Test—Full. Lenovo 3000 V100...
Product overview Fn key combinations The following table shows the function of each combination of Fn with a function key. Key combination Description Fn+F1 Volume down. Fn+F2 Volume up. Fn+F3 Reserved. Fn+F4 Put the computer in standby mode. To return to normal operation, press the Fn key only, without pressing a function key.
If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 40. Note For a device not supported by diagnostic codes in the Lenovo 3000 notebook computers, see the manual for that device. Numeric error codes...
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Symptom-to-FRU index Symptom or error FRU or action, in sequence 0260 1. Charge the backup battery for more System timer error than 8 hours by connecting the ac adapter. 2. Replace the backup battery and run BIOS Setup Utility to reset the time and date. 3.
No valid operating system. 1. Check that the operating system has no failure and is installed correctly. 2. Reinstall the operation system. Excluded from boot order. v Enter the BIOS Setup Utility and add the device in boot order. Lenovo 3000 V100...
Symptom-to-FRU index Beep symptoms Symptom or error FRU or action, in sequence One beep and a blank, unreadable, or 1. Reseat the LCD connector. flashing LCD. 2. LCD assembly. 3. External CRT. 4. System board. One long and two short beeps, and a blank 1.
1. See important note for “LCD-related v Characters missing pixels. symptoms.” v Screen abnormal. 2. Reseat all LCD connectors. v Wrong color displayed. 3. LCD assembly. 4. System board. Horizontal or vertical lines displayed on LCD assembly. LCD. Lenovo 3000 V100...
1. Turn off the computer. 2. Visually check each FRU for damage. Replace any damaged FRU. 3. Remove or disconnect all of the following devices: a. Non-Lenovo 3000 devices b. Devices attached to the port replicator c. Printer, mouse, and other external devices d.
This section contains notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo 3000 computer, this problem is addressed with special nylon-coated screws that have the following characteristics: v They maintain tight connections.
Before replacing the system board, save the original serial number by doing the following: 1. Install the CE Utility Diskette for Lenovo 3000 series notebooks, and restart the computer. 2. From the main menu, select 1. Set System Identification.
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To check what ECAs have been previously applied to the machine, use the ECA Information Read/Write function on the CE Utility Diskette for Lenovo 3000 series notebooks. 1. Insert the CE Utility Diskette for Lenovo 3000 series notebooks, and restart the computer. 2. From the main menu, select 6. Set ECA Information.
Removing and replacing a FRU Removing and replacing a FRU This section presents directions and drawings for use in removing and replacing a FRU. Be sure to observe the following general rules: 1. Do not try to service any computer unless you have been trained and certified. An untrained person runs the risk of damaging parts.
Use only the battery specified in the parts list for your computer. Any other battery could ignite or explode. Unlock the battery release lever 1 and holding the battery release lever in the unlocked position 2 , remove the battery pack in the direction shown by arrow Lenovo 3000 V100...
Removing and replacing a FRU 1020 Hard disk drive slot cover and hard disk drive For access, remove this FRU: v “1010 Battery pack” on page 45 Attention v Do not drop the hard disk drive or apply any physical shock to it. The hard disk drive is sensitive to physical shock.
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Removing and replacing a FRU When installing: Make sure that the hard disk drive connector is attached firmly. Lenovo 3000 V100...
Removing and replacing a FRU 1030 DIMM slot cover For access, remove this FRU: v “1010 Battery pack” on page 45 Note: Loosen the screws 1 , but do not remove them. 1040 DIMM For access, remove these FRUs in order: v “1010 Battery pack”...
For access, remove these FRUs in order: v “1010 Battery pack” on page 45 v “1030 DIMM slot cover” on page 48 When installing: Make sure that the battery connector is attached firmly. Lenovo 3000 V100...
Removing and replacing a FRU 1060 PCI Express Mini Card slot cover and PCI Express Mini Card for wireless LAN For access, remove these FRUs in order: v “1010 Battery pack” on page 45 Note: Loosen the screws 1 , but do not remove them. In step 2 , unplug the jacks by using the removal tool antenna RF connector (P/N: 08K7159) or pick the connectors with your fingers and gently unplug them in direction of the arrow.
Removing and replacing a FRU 1090 Function board For access, remove these FRUs in order: v “1010 Battery pack” on page 45 v “1080 Middle cover” on page 51 Step Screw (quantity) Color Torque M2.5 × 3 mm, flat-head, nylon-coated (2) Silver 0.392 Nm (4 kgfcm)
For access, remove these FRUs in order: v “1010 Battery pack” on page 45 v “1080 Middle cover” on page 51 Step Screw (quantity) Color Torque M2.5 × 7 mm, flat-head, nylon-coated (1) Black 0.392 Nm (4 kgfcm) (continued) Lenovo 3000 V100...
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Removing and replacing a FRU Lift the keyboard a little in the direction shown by arrow 2 . Then unlock the connector 3 and detach the connector 4 . When installing: Make sure that the keyboard connector is attached firmly. Then lock the connector.
Note: 5-1 Digital Media Reader card, BDC, and fingerprint reader card are attached underside of the keyboard bezel. Step Screw (quantity) Color Torque M2.5 × 13 mm, flat-head, nylon-coated (2) Silver 0.392 Nm (4 kgfcm) M2.5 × 5 mm, flat-head, nylon-coated (6) Silver 0.392 Nm (4 kgfcm) (continued) Lenovo 3000 V100...
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Removing and replacing a FRU Remove the hinge cap L 3a and the hinge cap R 3b . (continued) MT 0763...
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When installing: Route the antenna cables along the cable guides. When you route the cables, do not tense them. To do so, the cables may get damaged by the cable guides of the frame, and may cause a broken wire. (continued) Lenovo 3000 V100...
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Removing and replacing a FRU When installing: Make sure that all the connectors are attached firmly. Step Screw (quantity) Color Torque M2 × 5 mm, flat-head, nylon-coated (1) Silver 0.245 Nm (2.5 kgfcm) M2.5 × 5 mm, flat-head, nylon-coated (1) Black 0.392 Nm (4 kgfcm)
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Removing and replacing a FRU Lenovo 3000 V100...
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Removing and replacing a FRU To remove the 5-1 Digital Media Reader card, do as follows: Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (3) Silver 0.245 Nm (2.5 kgfcm) When installing: Make sure that all the connectors are attached firmly. MT 0763...
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Removing and replacing a FRU To remove the BDC, do as follows: Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Silver 0.245 Nm (2.5 kgfcm) When installing: Make sure that the connector is attached firmly. Lenovo 3000 V100...
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Removing and replacing a FRU To remove the fingerprint reader card, do as follows: Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (3) Silver 0.245 Nm (2.5 kgfcm) When installing: Make sure that the connector is attached firmly. MT 0763...
“1090 Function board” on page 52 v “1100 Keyboard” on page 53 Step Screw (quantity) Color Torque M2.5 × 8 mm, flat-head, nylon-coated (2) Silver 0.392 Nm (4 kgfcm) M2.5 × 5 mm, flat-head, nylon-coated (2) Silver 0.392 Nm (4 kgfcm) (continued) Lenovo 3000 V100...
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Removing and replacing a FRU Step Screw (quantity) Color Torque M2.5 × 5 mm, flat-head, nylon-coated (2) Silver 0.392 Nm (4 kgfcm) M2 × 5 mm, flat-head, nylon-coated (2) Silver 0.245 Nm (2.5 kgfcm) When installing: Make sure that the LCD connector 5 is attached firmly. (continued) MT 0763...
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Removing and replacing a FRU When installing: When you attach the LCD unit, make sure that you do not pinch the antenna cable. Lenovo 3000 V100...
Removing and replacing a FRU 1130 Heat sink assembly, CPU, MDC, ExpressCard slot, and system board For access, remove these FRUs, in order: v “1010 Battery pack” on page 45 v “1020 Hard disk drive slot cover and hard disk drive” on page 46 v “1060 PCI Express Mini Card slot cover and PCI Express Mini Card for wireless LAN”...
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Removing and replacing a FRU Remove the heat sink as follows: Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Silver 0.245 Nm (2.5 kgfcm) Note: Loosen the screws 2 , but do not remove them. (continued) Lenovo 3000 V100...
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Removing and replacing a FRU When installing: Before you attach a new thermal module to the computer, peel off the covering film of thermal grease. Then attach the thermal module to the computer. (continued) MT 0763...
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CPU in the direction shown by arrow 2 . When installing: Place the CPU on the CPU socket a , and then rotate the head of the screw in the direction shown by arrow b to secure the CPU. (continued) Lenovo 3000 V100...
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Removing and replacing a FRU Remove the MDC as follows: Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Silver 0.245 Nm (2.5 kgfcm) When installing: Make sure that the connector on the underside of the card is attached to the system board firmly, and then fasten the screws.
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M2 × 3 mm, flat-head, nylon-coated (4) Silver 0.245 Nm (2.5 kgfcm) Turn over the system board, and disconnect the ExpressCard slot assembly. When installing: Make sure that the connector is attached firmly, and then fasten the screws. Lenovo 3000 V100...
Removing and replacing a FRU 1140 Fan and base cover (with speakers) For access, remove these FRUs, in order: v “1010 Battery pack” on page 45 v “1020 Hard disk drive slot cover and hard disk drive” on page 46 v “1060 PCI Express Mini Card slot cover and PCI Express Mini Card for wireless LAN”...
Removing and replacing a FRU 2010 LCD front bezel For access, remove this FRU: v “1010 Battery pack” on page 45 Step Screw cap Screw (quantity) Color Torque M2.5 × 5 mm, flat-head, Black 0.392 Nm nylon-coated (4) (4 kgfcm) Lenovo 3000 V100...
Removing and replacing a FRU 2020 Inverter card For access, remove these FRUs in order: v “1010 Battery pack” on page 45 v “2010 LCD front bezel” on page 73 Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Silver 0.245 Nm (2.5 kgfcm)
When you remove the camera, do not hold that part to avoid the damage. Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (2) Silver 0.245 Nm (2.5 kgfcm) When installing: Make sure that connectors 3 and 4 are attached firmly. Lenovo 3000 V100...
Removing and replacing a FRU 2040 LCD panel, LCD cable, and hinges For access, remove these FRUs in order: v “1010 Battery pack” on page 45 v “1060 PCI Express Mini Card slot cover and PCI Express Mini Card for wireless LAN”...
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When installing: Make sure that the camera connector is attached firmly. Remove the hinges from the LCD panel. Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (4) Silver 0.245 Nm (2.5 kgfcm) Remove the LCD cable assembly from the LCD panel. Lenovo 3000 V100...
Removing and replacing a FRU 2040 Wireless LAN antenna cables For access, remove these FRUs in order: v “1010 Battery pack” on page 45 v “1060 PCI Express Mini Card slot cover and PCI Express Mini Card for wireless LAN” on page 50 v “1080 Middle cover”...
Note: For the description of each indicator, see “Status indicators” on page ExpressCard slot IEEE1394 connector Stereo headphone jack Microphone jack External monitor connector Universal serial bus (USB) connector Security keyhole System and power status indicators Note: For the description of each indicator, see “Status indicators” on page Lenovo 3000 V100...
Locations Rear view USB connector AC power connector USB connector RJ-45 (Ethernet) connector RJ-11 (modem) connector Optical drive Wireless radio switch 5-1 Digital Media Reader Bottom view Battery pack latch Battery pack PCI Express Mini card slot Memory card slot Battery pack latch Hard disk drive slot System and power status indicators...
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Parts list v Each FRU is available for all types or models, unless specific types or models are specified. v A CRU (customer replaceable unit) is identified by a single asterisk (*) or two asterisks (**) in the CRU ID column. An N in the CRU ID column means the part is not a CRU.
Parts list Keyboard Language RoHS (NMB) (Chicony) Arabic 39T7368 39T7432 Belgian 39T7365 39T7429 Chinese, Traditional 39T7379 39T7443 Czech 39T7373 39T7437 Danish 39T7362 39T7426 Dutch 39T7359 39T7423 English, U.K. 39T7357 39T7421 English, U.S. 39T7353 39T7417 English, U.S. (International, with a Euro symbol) 39T7383 39T7447 Finnish, Swedish...
Parts list Windows XP Home Edition Windows XP Home Edition is preinstalled as the operating system in the following models: v 0763-CTO, 25x, 26x, 28x, 33x, 34x, 36x, 38x, 39x, 45x, 47x, 48x, 53x, 59x, 62x, 64x, 65x, 66x, 67x, 68x, 69x, 73x, 75x, 77x, 79x, 82x, 83x, 85x, 87x, 93x, 95x Language RoHS Arabic...
Screw caps (square) v Tape System miscellaneous parts: 41W6382 v Bracket, digital media reader v Bracket, fingerprint reader v Bracket, optical drive v PCI Express Mini card slot blank bezel v Rubber foot Cable miscellaneous parts: 91P7035 Lenovo 3000 V100...
1/4" Sq. to 1/4" hex torx adapter 93F2838 TR7-TR-10 tamper resistant torx bits 00P6967 Removal tool antenna RF connector 08K7159 PCI-Express/USB wrap card 27K9813 CE Utility Diskette for Lenovo 3000 series notebooks — Note: Download the file from the following Web site: http://www.lenovo.com/think/spm MT 0763...
Parts list Power cords A Lenovo 3000 power cord for a specific country or region is usually available only in that country or region: For 2-pin power cords: Region RoHS Canada, U.S. 39M5016 Japan 39M5040 Argentina 39M5020 Brazil 39M5056 For 3-pin power cords:...
Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo Rescue and Recovery...
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Part Number: 41W3226 (1P) P/N: 41W3226...