• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...
0.1 ohm or less between the external ground pin and the frame ground. b. The power cord should be the authorized type specified for your computer. Go to: http://www.lenovo.com/serviceparts-lookup c. Insulation must not be frayed or worn. 4. Check for cracked or bulging batteries.
– When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems. – Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function.
UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
Dynamic Configure To Order (CTO) This model provides the ability for a customer to configure a Lenovo solution from a web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model and 2-character country code.
20AA0009UK). FRU identification Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product at an MT - serial number level. Examples of major FRUs are hard disk drive, system board, liquid crystal display (LCD), and memory module.
This chapter introduces following information: • “What to do first” on page 23 • “Checkout guide” on page 24 – “Lenovo Solution Center” on page 24 – “Quick test programs” on page 24 – “UEFI diagnostic program” on page 25 –...
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags. To run the Lenovo Solution Center program, go to Control Panel and click System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
• Microsoft Windows Server 2003 • Microsoft Windows Server 2008 To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions on the Web site. To run a test using quick test program, do the following: 1.
If the computer you are servicing is not installed with the UEFI diagnostic program, you can download a bootable diagnostic program from the Lenovo Support Web site. The bootable diagnostic programs enable you to test computer memory and internal storage devices, view system information, and check and recover the internal storage devices.
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
2. Connect the computer to ac power to charge the battery. If the battery status icon in the Windows notification area indicates that the battery is not charging, remove the battery and let it return to room temperature. 3. Reinstall the battery. If the battery is still not charging, replace the battery pack. 4.
“Symptom-to-FRU index” on page 37 Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support Restoring the factory contents by using the Recovery Disc Set When the main storage drive is replaced because of a failure, no product recovery program is on the new drive.
4. Select your language and click Next. 5. Read the license. If you agree with the terms and conditions, select I accept these terms and conditions and then click Next. If you do not agree with the terms and conditions, follow the instructions on the screen.
Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. To reset your computer to the factory default settings, do the following: 1.
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Attention: Creating recovery media will delete anything stored on the USB drive. To avoid data loss, make a backup copy of all the data that you want to keep. To create recovery media, do the following: Note: Ensure that your computer is connected to ac power. 1.
Using the Windows recovery programs on the Windows 8.1 operating system The computer you are servicing might come with built-in recovery programs provided by the Windows 8.1 operating system. Use those programs to refresh or reset the computer. Refreshing the computer If the computer your are servicing does not perform well and the problem might be caused by a recently installed program, you can refresh the computer without losing the customers’...
If it has, it can be used for access to the hard disk drive. If no master hard disk password is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To put the system back to operational status, the only Lenovo and Lenovo-authorized service solution would be to replace the hard disk drive, hybrid drive, or solid-state drive with a scheduled fee.
To end screen blank mode and resume normal operation, press any key. Sleep mode When the computer enters sleep mode, the following events occur in addition to what occurs in screen blank mode: • The LCD is powered off. • The hard disk drive, hybrid drive, or solid-state drive is powered off. •...
When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive, hybrid drive, or solid-state drive is read, and system status is restored from the hard disk drive, hybrid drive, or solid-state drive. Symptom-to-FRU index This section contains following information: •...
Table 2. Numeric error codes (continued) Symptom or error FRU or action, in sequence 0190 1. Charge the battery pack. Critical low-battery error 2. Replace the battery pack. 0191 1. Run the ThinkPad Setup program, and then save System Security—Invalid Remote Change requested. current setting by pressing F10.
Thermal sensing error. Replace the system board. This system does not support batteries that are not Replace the battery. genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Attention: Lenovo has no responsibility for the...
However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced. Notes: • This policy applies to all ThinkPad notebooks purchased on 1 January, 2008 or later.
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f. External diskette drive or optical drive g. Memory module h. PC cards 4. Turn on the computer. 5. Determine whether the problem has been solved. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7.
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Table 7. Status indicators (continued) Indicator Meaning Fn Lock indicator Off: The Fn Lock function is disabled. To initiate the special function of each key, press the corresponding function key directly. To input F1- F12, press the Fn key and the corresponding function key. On: The Fn Lock function is enabled.
Front view for models with a 3D camera Microphones Ambient light sensor (available on Windows 8.1 based computer models) 3D camera Infrared camera Color camera Infrared laser projector Numeric keypad High-Definition Multimedia Interface (HDMI™) connector USB 3.0 connector USB 2.0 connector Screen-rotation-lock button Volume-control buttons Power button...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Major CRUs and FRUs Table 9. Major CRUs and FRUs CRUs or FRU descriptions Self-service Optional service Base cover assembly rubber caps. See “Miscellaneous parts and other FRUs” on page 54 LCD unit Keyboard bezel assembly Speaker assembly Thermal fan assembly Memory module Chapter 7 Locations...
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Internal storage drive (hard disk drive, hybrid drive, or solid-state drive) Internal storage drive cable Base cover assembly Smart card reader Battery pack Wireless WAN card M.2 solid-state drive Wireless LAN card System board I/O subcard board Lenovo-OneLink-connector cover Keyboard TrackPoint cap Hardware Maintenance Manual...
LCD bezel rubber caps Screw kit Table 12. Other FRUs FRU descriptions Self-service Optional service ac power adapter Power cord Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go to: http://www.lenovo.com/serviceparts-lookup Hardware Maintenance Manual...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/support.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance Key. Note: Only an authorized Lenovo service technician can access the above Web site.
ThinkPad Setup program is set to UEFI Only. 1. Connect a USB memory key to the computer. 2. Go to http://www.lenovo.com/maintenanceutilities and follow the instructions on the screen to create a Maintenance key. Note: Only an authorized Lenovo service technician can access the above Web site.
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual is available for downloading at http://www.lenovo.com/support.
5. Click Yes in the Setup Warning window. Then the computer turns off automatically. Wait three to five minutes to let the computer cool. 1010 Lenovo-OneLink-connector cover Removal steps of the Lenovo-OneLink-connector cover Note: Ensure that you reattach the Lenovo-OneLink-connector cover to the Lenovo OneLink connector after finishing the servicing. Hardware Maintenance Manual...
1020 Keyboard Removal steps of the keyboard Remove the screws that secure the keyboard. Torque Step Screw (quantity) Color M2 × 5 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: Ensure that the connectors are attached firmly. 1030 Base cover assembly Note: Ensure that you remove the Lenovo-OneLink-connector cover before removing the base cover assembly. For access, remove this FRU: • “1010 Lenovo-OneLink-connector cover” on page 60 Hardware Maintenance Manual...
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Removal steps of the base cover assembly Step Screw (quantity) Color Torque M2 × 5 mm, flat-head, nylon-coated (10) Black 0.181 Nm (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
Israel Label Indonesia Rating Label or China Telcom Label Mexico Label ICASA System Label Asset tag_40Y917X Asset tag Wireless Label for Special Bid 1040 Battery pack For access, remove this FRU: • “1010 Lenovo-OneLink-connector cover” on page 60 Hardware Maintenance Manual...
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The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
1050 Internal storage drive and the drive cable For access, remove this FRU: • “1010 Lenovo-OneLink-connector cover” on page 60 • “1030 Base cover assembly” on page 62 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data.
Ensure that the memory module is firmly installed in the memory slot and cannot be moved easily. 1070 Wireless LAN card For access, remove this FRU: • “1010 Lenovo-OneLink-connector cover” on page 60 • “1030 Base cover assembly” on page 62 Chapter 9...
Plug the gray cable into the connector labeled MAIN or 2 on the card; and plug the black cable into the connector labeled AUX or 1 on the card. 1080 Coin-cell battery For access, remove this FRU: • “1010 Lenovo-OneLink-connector cover” on page 60 • “1030 Base cover assembly” on page 62 Hardware Maintenance Manual...
Ensure that the coin-cell battery connector is attached firmly. 1090 Power-button subcard board For access, remove these FRUs in order: • “1010 Lenovo-OneLink-connector cover” on page 60 • “1030 Base cover assembly” on page 62 • “1050 Internal storage drive and the drive cable” on page 66...
(1.85 kgf-cm) 1110 M.2 solid-state drive For access, remove this FRU: • “1010 Lenovo-OneLink-connector cover” on page 60 • “1030 Base cover assembly” on page 62 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock.
When installing: Ensure that the M.2 solid-state drive is firmly attached. 1120 Wireless WAN card For access, remove this FRU: • “1010 Lenovo-OneLink-connector cover” on page 60 • “1030 Base cover assembly” on page 62 Chapter 9 Removing or replacing a FRU...
Note: The wireless WAN card is available on some models. Removal steps of the wireless WAN card Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgf-cm) When installing: Plug the orange cable into the main connector and the blue cable into the auxiliary connector.
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• “1010 Lenovo-OneLink-connector cover” on page 60 • “1030 Base cover assembly” on page 62 Replace the thermal fan assembly if you observe the following: • The cover of the thermal fan assembly is deformed or damaged. • There is abnormal noise during rotation.
For models with an integrated thermal pipes 1140 Smart card reader For access, remove this FRU in order: • “1010 Lenovo-OneLink-connector cover” on page 60 • “1030 Base cover assembly” on page 62 • “1040 Battery pack” on page 64...
• If you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive material. For access, remove these FRUs in order: • “1010 Lenovo-OneLink-connector cover” on page 60 Chapter 9 Removing or replacing a FRU...
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• “1030 Base cover assembly” on page 62 • “1060 Memory module” on page 66 • “1070 Wireless LAN card” on page 67 • “1080 Coin-cell battery” on page 68 • “1130 Thermal fan” on page 72 Attention: The following components soldered on the top side of the system board is extremely sensitive. When you service the system board, avoid any kind of rough handling.
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Removal steps of the system board Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, flat-head, nylon-coated (5) (1.85 kgf-cm) Chapter 9 Removing or replacing a FRU...
When installing: Ensure that the connectors are attached firmly. 1160 Speaker assembly For access, remove these FRUs in order: • “1010 Lenovo-OneLink-connector cover” on page 60 • “1030 Base cover assembly” on page 62 • “1130 Thermal fan” on page 72 •...
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• “1140 Smart card reader” on page 74 • “1150 System board” on page 75 • “1160 Speaker assembly” on page 78 Removal steps of the keyboard bezel assembly and LCD unit Chapter 9 Removing or replacing a FRU...
1180 I/O subcard board For access, remove these FRUs in order: • “1010 Lenovo-OneLink-connector cover” on page 60 • “1030 Base cover assembly” on page 62 • “1170 Keyboard bezel assembly and LCD unit” on page 78 Removal steps of the I/O subcard board...
2010 LCD bezel assembly Removal steps of the LCD bezel assembly Step Screw cap Screw (quantity) Color Torque M2.5 × 4L mm, big-head, nylon-coated (2) Black 0.294 Nm (3 kgf-cm) 2020 LCD module For access, remove these FRUs in order: Hardware Maintenance Manual...
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• “1170 Keyboard bezel assembly and LCD unit” on page 78 • “2010 LCD bezel assembly” on page 82 Removal steps of the LCD module When installing: Ensure that the connectors are attached firmly. Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (3) Black 0.181 Nm (1.85 kgf-cm)
2030 Touch control board For access, remove these FRUs in order: • “1170 Keyboard bezel assembly and LCD unit” on page 78 • “2010 LCD bezel assembly” on page 82 • “2020 LCD module” on page 82 Removal steps of the touch control board When installing: Ensure that the connectors are attached firmly.
Removal steps of the Windows-Start-screen-button vibrator When installing: Ensure that the connector is attached firmly. 2050 Hinge kit For access, remove these FRUs in order: • “1170 Keyboard bezel assembly and LCD unit” on page 78 • “2010 LCD bezel assembly” on page 82 •...
2060 Hinge rubber clips For access, remove these FRUs in order: • “1170 Keyboard bezel assembly and LCD unit” on page 78 • “2010 LCD bezel assembly” on page 82 • “2020 LCD module” on page 82 Removal steps of the hinge rubber clips Remove the hinge rubber clips together with the cables from the hinges.
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Removal steps of the camera/microphone combo card (for models with a 2D camera) When installing: Ensure that the connector is attached firmly. Chapter 9 Removing or replacing a FRU...
Removal steps of the 3D camera (for models with a 3D camera) When installing: Ensure that the connector is attached firmly. 2080 LCD cable assembly For access, remove these FRUs in order: • “1170 Keyboard bezel assembly and LCD unit” on page 78 •...
When installing: Ensure that the connector is attached firmly. 2090 Antenna kit and LCD rear cover assembly For access, remove these FRUs in order: • “1170 Keyboard bezel assembly and LCD unit” on page 78 • “2010 LCD bezel assembly” on page 82 •...
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Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Antenna locations Wireless WAN auxiliary antenna (blue) Wireless WAN main antenna (orange) Wireless LAN main antenna (gray) Wireless LAN auxiliary antenna (black)
2110 Ambient light sensor and camera/LED cable assembly For access, remove these FRUs in order: • “1170 Keyboard bezel assembly and LCD unit” on page 78 • “2010 LCD bezel assembly” on page 82 • “2070 3D camera or camera/microphone combo card ” on page 86 Removal steps of the ambient light sensor (for models with a 2D camera) When installing: Ensure that the connector is attached firmly.
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When installing: Ensure that the connector is attached firmly. Removal steps of the camera/LED cable assembly Hardware Maintenance Manual...
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For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Lenovo ThinkPad ThinkPad logo...
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Abbreviation Term Platform Controller Hub POST Power-on self-test Random Access Memory Radio frequency RFID Radio-frequency identification Ring indicator Registered jack SATA Serial Advanced Technology Attachment Subscriber Identity Module Supervisor password TFTs Thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID Universally Unique Identifier Video Graphic Array...
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Part Number: SP40G75956 Printed in China (1P) P/N: SP40G75956 *1PSP40G75956*...