The information in this document does not alter the terms of your purchase agreement ® or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.
product are zero. Before you remove the covers from a product equipped with a power cord, always make sure that the power is turned off and that the product is unplugged from any power source. If you have any questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety.
Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Notice for non-rechargeable coin-cell battery DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion.
• When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Do not place the adapter in contact with any part of your body while using it. Never use the ac power adapter to warm your body. Extended contact with your body, even through clothing, may cause a skin burn.
50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.
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WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Save these instructions.
“Specifications” on page 13 • “Operating environment” on page 13 • “Lenovo programs” on page 14 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer.
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ThinkPad trackpad TrackPoint buttons Your computer is equipped with the Lenovo-unique ThinkPad pointing devices. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “ThinkPad pointing device” on page 26.
Right-side view Audio connector Micro-SIM-card tray (available on some models) Media-card-reader slot USB 3.0 connector Ethernet connector Video graphics array (VGA) connector Security-lock slot Audio connector Connect headphones or a headset that has a 3.5-mm (0.14-inch) 4-pole plug to the audio connector to listen to the sound from the computer.
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Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.
Left-side view Power connector USB 3.0 connector ® Fan louvers Mini DisplayPort connector Always On USB connector Smart-card-reader slot (available on some models) Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery.
OK or Apply. • For Windows 8.1: Press the Windows key to go to the Start screen. Click Lenovo Settings ➙ Power. Then select the Enable USB charge from the computer battery even when the computer is off check box.
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Speakers Your computer is equipped with a pair of stereo speakers. Keyboard drainage holes The keyboard drainage holes can help drain out liquid from your computer if you accidentally spill water or drink over the keyboard. Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, remove the ac power adapter and insert a straightened paper clip into the emergency-reset hole to reset the computer.
Status indicators The status indicators show the current status of your computer. Note: Depending on the model, your computer might look slightly different from the illustration in this topic. Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys” on page 25.
Certification label, the Windows Certificate of Authenticity label, and the Genuine Microsoft label. Machine type and model information The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service.
Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For module replacement, you must contact Lenovo service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-replaceable wireless WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.
• All computer models that are licensed to use the Windows 8.1 Pro operating system The version of the operating system is printed on the label. Lenovo computers that are licensed for use with the Windows 8.1 operating system are shipped with the Windows 8.1 license key digitally encoded into the computer hardware.
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– For Windows 7: Click Start, right-click Computer, and then click Properties. – For Windows 8.1: Go to the desktop screen, and then move the pointer to the top-right or bottom-right corner of the screen to display the charms. Then click Settings ➙ PC info. Memory •...
Control Panel. The icon name displayed in the search result or Control Panel might be different from the program name. You can find the program by its program name or icon name as shown in the Lenovo programs available on the Windows 7 operating system table.
Apps screen. Find the desired program in the list or search for the program in the search box. Note: If you do not find the program you need, go to Lenovo PC Experience ➙ Lenovo Tools. Then you can find the program you need.
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You also can read hints and tips, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. This app is filled with exclusive Lenovo content to help you learn about your new system.
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• Lenovo PC Experience (Windows 8.1) The Lenovo PC Experience program helps you work more easily and securely by providing easy access to various programs, such as Active Protection System, User Guide, and Lenovo Solution Center. • Active Protection System (Windows 7 and Windows 8.1)
“Using a flash media card or a smart card” on page 42 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.
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• To troubleshoot a wireless networking issue, go to http://www.lenovo.com/support/faq. • Take advantage of the networking features provided by the Access Connections program (on the Windows 7 operating system) or Location Awareness in the Lenovo Settings program (on the Windows 8.1 operating system).
• A recovery tool is provided on your computer hard disk drive or solid-state drive. For more information, see Chapter 8 “Recovery overview” on page 99. Can I change the Windows 8.1 startup behavior to open either the desktop or the Start screen? •...
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Touch gesture (touch models Description only) Touch: Slide. Mouse action: Scroll the mouse wheel, move the scroll bar, or click the scroll arrow. Function: Scroll through items, such as lists, pages, and photos. Supported operating systems: Windows 7 and Windows 8.1 Touch: Drag an item to the desired location.
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Touch gesture (touch models Description only) Touch: Swipe in and out on the left edge. Mouse action: Move the pointer to the top-left corner of the screen, and then move the pointer downward along the left edge. To make a selection, click the desired app.
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• Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth. • Gently wipe the screen using a top-down motion. Do not apply any pressure on the screen. User Guide...
Special keys Your computer has several special keys to help you work easily and effectively. Function keys and key combinations The keyboard has several function keys, which consist of the Fn key and the other function keys • Enables or disables the Fn Lock function. When the Fn Lock function is disabled: The Fn Lock indicator is off.
• For Windows 7: Opens Control Panel. For Windows 8.1: Opens the Settings charm. • For Windows 7: Opens Windows Search. For Windows 8.1: Opens the Search charm. • Views all the programs that you have opened. • For Windows 7: Opens Computer. For Windows 8.1: Views all the programs. •...
The ThinkPad pointing device consists of the following two devices: TrackPoint pointing device Trackpad By default, both the TrackPoint pointing device and the trackpad are active with the touch gestures enabled. To change the settings, see “Customizing the ThinkPad pointing device” on page 30. TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.
• Point Use the pointing stick to move the pointer on the screen. To use the pointing stick, apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard. The pointer moves accordingly but the pointing stick itself does not move. The speed at which the pointer moves depends on the amount of pressure you apply to the pointing stick.
With the trackpad, you also can perform a variety of touch gestures. For information about using the touch gestures, see “Trackpad touch gestures” on page 29. Trackpad touch gestures The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform the same point and click actions as you would using a traditional mouse.
After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact Lenovo Customer Support Center. See “Calling Lenovo” on page 148.
Power management When you need to use your computer away from electrical outlets, you depend on battery power to keep your computer running. Different computer components consume power at different rates. The more you use the power-intensive components, the faster you consume battery power. Spend more time unplugged with ThinkPad batteries.
To check for detailed battery status information, do the following: • For Windows 7: Start the Power Manager program and click the Battery tab. • For Windows 8.1: Start the Lenovo Settings program and click Power. Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system, you can program your computer so that when the battery power falls below a certain level, three events occur: the alarm goes off, a message is displayed, and the LCD turns off.
– For Windows 7: Refer to the help information system of the Power Manager program. – For Windows 8.1: Open the Lenovo Settings program and click Power ➙ 30 Day Standby. For more information about the programs, see “Lenovo programs” on page 14.
Do not attempt to disassemble or modify the battery. Attempting to do so can cause an explosion, or liquid leakage from the battery. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
• Keep it away from children. The battery is a consumable supply. If your battery begins to discharge too quickly, replace the removable battery with a new one of the type recommended by Lenovo. For the built-in battery, contact your Customer Support Center.
Ethernet connections You can connect your computer to a local network or a broadband connection by using the built-in Ethernet feature of the computer. DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.
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• For Windows 7: Use the Access Connections program. For more information, see “Accessing Lenovo programs on the Windows 7 operating system” on page 14. • For Window 8.1: Open the Lenovo Settings program and click Location Awareness. For more information, see “Accessing Lenovo programs on the Windows 8.1 operating system”...
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Using the wireless WAN connection Wireless wide area network (WAN), which uses cellular networks for data transmission, enables you to establish wireless connections over remote public or private networks. These connections can be maintained over a large geographical area, such as a city or an entire country, by use of multiple antenna sites or satellite systems maintained by wireless service providers.
• Strong signal Using the Bluetooth connection Bluetooth can connect devices a short distance from one another, and is commonly used for connecting peripheral devices to a computer, transferring data between hand-held devices and a personal computer, or remotely controlling and communicating with devices such as mobile phones. Depending on the model, your computer might support the Bluetooth feature.
Note: To use a wireless display, ensure that both your computer and the external display support the Wi-Di or Miracast feature. – For Windows 7 Open the Lenovo QuickDisplay program and follow the instructions on the screen. For how to access the Lenovo QuickDisplay program, see “Lenovo programs” on page 14. – For Windows 8.1 1.
To start the camera, do the following: • For Windows 7: Start the Communications Utility program. See “Accessing Lenovo programs on the Windows 7 operating system” on page 14. • For Windows 8.1: Click Camera from the Start screen.
– Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.
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2. Click Hardware and Sound. 3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. From the Action menu, select Add legacy hardware. The Add Hardware Wizard starts. 5. Follow the instructions on the screen. Removing a flash media card or a smart card Attention: •...
You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
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ThinkPad Basic Dock Front view Power button: Press the power button to turn on or turn off the computer . Eject button: Press the eject button to release the computer from the docking station. Sliding adjuster: Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station.
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Ethernet connector: Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the docking station, instead of the one on the computer.
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Rear view Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.
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Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. ThinkPad Ultra Dock Front view Power button: Press the power button to turn on or turn off the computer.
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Rear view Always On USB connector: Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connectors: Used to connect devices that are compatible with USB 3.0.
Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. Attaching a ThinkPad docking station To attach your computer to a supported ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock.
Detaching a ThinkPad docking station To detach your computer from a ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock. 1. Disconnect all cables and devices from the computer. 2. Ensure that the system lock key is turned to the unlocked position (horizontal). 3.
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– ThinkPad Pro Dock – ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on.
Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: • When the key is in position 1, the eject button of the docking station is locked, and you cannot remove your computer.
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...
Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
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operating system. To use the Ease of Access Center, open Control Panel and click Ease of Access ➙ Ease of Access Center. The following information provides ways to help users who have hearing, vision, and mobility limitations get the most out of their computer experience. On-screen notification On-screen notification helps hearing-impaired people be aware of the status of their computer.
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Using only your voice, you can start programs, open menus, click buttons and other objects on the screen, dictate text into documents, and write and send e-mails. Everything you do with the keyboard and mouse can be done with only your voice. To open Speech Recognition, do the following: •...
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– Zoom out: Move two fingers closer together on the touch screen to reduce the size of text, pictures, maps, or other objects. Screen resolution You can make your documents easier to read by adjusting the screen resolution of your computer. To adjust the screen resolution, right click anywhere on the desktop, click Screen resolution, and then adjust the settings as you prefer.
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22.2 N. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats. Lenovo electronic documentation, such as properly tagged PDF files or HyperText Markup Language (HTML) files, is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text to explain the image so that visually impaired users can understand the image when they use a screen reader.
• External storage device If you are traveling to another country, you might want to consider an ac power adapter for the country to which you are traveling. To purchase travel accessories, go to http://www.lenovo.com/accessories. Chapter 4 You and your computer...
Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.
ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
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If a user hard disk password has been set, but no master hard disk password has been, the user must enter the user hard disk password to access files and applications on the hard disk drive. • Master hard disk password The master hard disk password also requires a user hard disk password.
Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
• To provide reliable security for the UEFI BIOS, use the security chip and a security application with a Trusted Platform Module management feature. Refer to “Setting the security chip” on page 68. Note: Depending on the model, your computer might support the TPM management feature •...
To set the security chip, you have to start Client Security Solution, and follow the instructions on the screen. Note: If Client Security Solution is not preinstalled on your computer, download and install it from http://www.lenovo.com/support. Then follow the instructions on the screen. Tips on using the security chip •...
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3. Click the icon for the finger that you want to enroll, and constantly swipe your corresponding finger across the fingerprint reader until the enrollment completes. For more information, see “Swiping your finger over the fingerprint reader” on page 70. 4.
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If you forget your hard disk password, Lenovo cannot reset your password or recover data from the hard disk drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.
• Security Mode: Specifies the settings of the security mode. • Password Authentication: Enables or disables the password authentication. Note: This item is displayed only if High security mode is enabled. • Reset Fingerprint Data: Select this item to erase all of the fingerprint data stored in either the internal or external fingerprint reader.
• Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings. These operations, however, only change the file location of the data; they do not delete the data itself. In other words, the data retrieval processing is disabled under an operating system such as Windows.
Type the number of the fix module in the search field, then click Search. 7. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support 8.
USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.
Note: Default values are in boldface. 4. To change other configurations, press the Esc key to exit the submenu and return to the parent menu. 5. When you complete the configuration, press F10. A Setup Confirmation window is displayed. Click Yes to save the configuration and exit the ThinkPad Setup program.
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Table 3. Config menu items (continued) Menu item Submenu item Value Comments only when the ac power adapter is attached. If you select AC and Battery, Wake on LAN function is enabled with any power sources. Notes: • The magic packet type Wake on LAN requires ac power.
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Table 3. Config menu items (continued) Menu item Submenu item Value Comments USB 3.0 Mode • Disabled Set the USB 3.0 controller mode for the ports shared • Enabled between USB 2.0 and USB • Auto 3.0 controllers. If you select Auto, it enables you to connect and route appropriate USB 3.0 or USB 2.0 connectors.
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Table 3. Config menu items (continued) Menu item Submenu item Value Comments Display Boot Display Device • ThinkPad LCD Select the display device that is to be activated at • Analog (VGA) boot time. This selection • Digital on ThinkPad is effective for boot time, password prompt, and •...
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Table 3. Config menu items (continued) Menu item Submenu item Value Comments • Balanced Balanced: Balance sound, temperature, and performance. Note: Each scheme affects fan sound, temperature, and performance. • Disabled Enable or disable the CPU Power Management power-saving feature that •...
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Table 3. Config menu items (continued) Menu item Submenu item Value Comments is reconnected to the computer. Beep and Alarm Password Beep • Disabled Enable this option to have a beep sound when the • Enabled system is waiting for a power-on, hard disk, or supervisor password.
Table 3. Config menu items (continued) Menu item Submenu item Value Comments should match the Intel AMT • VT-UTF8 remote console. Date and Time menu To change the date or time of your computer, select the Date/Time tab from the ThinkPad Setup menu. Then do the following: 1.
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Table 4. Security menu items (continued) Menu item Submenu item Value Comments Set Minimum Length • Disabled Specify a minimum length for power-on passwords and hard disk passwords. If you • x characters set the supervisor password and specify a (4≤x≤12) minimum length for passwords, no one but you can change the length.
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Table 4. Security menu items (continued) Menu item Submenu item Value Comments Security Chip • Active If you select Active, the security chip is functional. If you select Inactive, the Security • Inactive Chip is visible, but the security chip is not •...
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Table 4. Security menu items (continued) Menu item Submenu item Value Comments UEFI BIOS Update Flash BIOS Updating • Disabled If you select Enabled, all users can update the Option by End-Users UEFI BIOS. If you select Disabled, only the •...
Table 4. Security menu items (continued) Menu item Submenu item Value Comments Internal Device Bottom Cover • Disabled Enable or disable the tamper detection. If Access Tamper Detection tamper is detected, Supervisor Password is • Enabled required to boot the system. Bottom Cover Tamper Detection will not take effect unless Supervisor Password is enabled.
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To change the startup sequence temporarily so that the computer starts from a desired drive, do the following: 1. Turn off the computer. 2. Turn on the computer. When the ThinkPad logo is displayed, press F12. 3. Select the device that you want the computer to start from. Note: The Boot menu will be displayed if the computer cannot start from any devices, or the operating system cannot be found.
Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.
Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS (SMBIOS) Reference Specification, version 2.7.1. SMBIOS provides information about the hardware components of your computer. It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board.
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Defining a Network Boot sequence When the computer wakes on LAN, the computer boots from the device as specified on the Network Boot menu, and then follow the boot order list on the Boot menu. To define a Network Boot sequence, do the following: 1.
• Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.
This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.
For more information about how to use the System Update program, refer to the help information system of the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it.
Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive or solid-state drive.
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Cleaning your computer keyboard To clean the computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
• “Recovery overview for the Windows 7 operating system” on page 99 • “Recovery overview for the Windows 8.1 operating systems” on page 104 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...
2. Type recovery in the Search field and click the Search button. Then click Create a recovery drive. 3. Click Yes in the User Account Control window to allow the Recovery Media Creator program to start. 4. Ensure that you select the Copy the recovery partition from the PC to the recovery drive. option. Then click Next.
To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Creating a rescue medium To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window is displayed, release the F12 key. 3. In the Boot Menu window, select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter.
Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 94.
3. Follow the instructions on the screen to refresh your computer. Resetting your computer to the factory default settings If you want to recycle your computer or just start over, you can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with your computer, and reset all the settings to the factory default settings.
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It is recommended that you create recovery media as early as possible. Once you create recovery media, keep them in a safe place and do not use them to store other data. Creating recovery media To create recovery media, you need a USB drive with at least 16 GB of storage. The required USB capacity depends on the size of the recovery image.
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For more information about the recovery solutions provided by the Windows 8.1 operating systems, go to: http://go.microsoft.com/fwlink/?LinkID=263800 Chapter 8 Recovery overview...
Before you start, print these instructions. Read the Important safety information first, see “Important safety information” on page vi. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
3. Slide the latches to the unlocked position and hold them there, and then remove the battery pack 4. Insert a new battery until it clicks into place. Ensure that the latches are in the locked positions. 5. Turn the computer cover again. Connect the ac power adapter and all cables to the computer. Installing or replacing the micro SIM card Before you start, print these instructions.
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2. Remove the removable battery. See “Replacing the removable battery” on page 110. 3. Locate the micro-SIM-card tray at the right side of the computer. 4. Insert a straightened paper clip into the hole in the micro-SIM-card tray . The micro-SIM-card tray ejects .
7. Insert the tray back into the computer. 8. Reinstall the removable battery. See “Replacing the removable battery” on page 110. Replacing the base cover assembly Before you start, print these instructions. Read the Important safety information first, see “Important safety information”...
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5. Pry up the latches in ascending alphabetical order (a to h) as illustrated, and then remove the base cover assembly 6. Reinstall the new base cover assembly and tighten the screws in ascending alphabetical order (a to h) as illustrated. 7.
Replacing the internal storage drive Before you start, print these instructions. Read the Important safety information first, see “Important safety information” on page vi. Attention: The internal storage drive, such as hard disk drive, solid-state drive, or hybrid drive, is very sensitive.
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7. Detach the bracket from the internal storage drive. Then attach the bracket to the new internal storage drive. 8. Insert the new storage drive and then pivot it downward . Ensure that the new storage drive is seated in place. 9.
10. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 113. 11. Reinstall the removable battery. See “Replacing the removable battery” on page 110. 12. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions.
5. Open the latches on both sides of the memory slot at the same time , and then remove the memory module 6. Place the notched end of the new memory module toward the contact edge side of the memory slot. Then insert the memory module into the slot at an angle of about 20 degrees.
DANGER During electrical storms, do not perform any replacement and do not connect or disconnect the telephone cable from the telephone outlet on the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. Attention: Before you start installing an M.2 wireless WAN card, touch a metal table or a grounded metal object.
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6. Remove the screw. The card is released from the secured position and pivots upward. 7. Carefully remove the wireless WAN card out of the slot. 8. Align the notched edge of the new wireless WAN card with the key in the slot. Then carefully insert the card into the slot.
9. Pivot the new wireless WAN card downward and then install the screw to secure the card in place 10. Connect the antenna cables to the new wireless WAN card. Ensure that you connect the orange cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 11.
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DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shock hazard, disconnect the cables before opening the cover of this slot. To remove the keyboard, do the following: 1. Disable the built-in battery. See “Disabling the built-in battery” on page 109. 2.
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5. To reveal the screw heads beneath the keyboard frame, use the flat end of the multi-tool in the shipping package of the new keyboard to slide the keyboard forward by 2.5 mm (0.1 inch). Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
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8. Put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. To install the new keyboard, do the following: User Guide...
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1. Attach the connectors, and then turn over the keyboard. 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the rear edge of the keyboard (the edge that is close to the computer display) is under the frame of the keyboard bezel. Chapter 9 Replacing devices...
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3. Ensure that the screw heads are exposed completely. Otherwise, reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi-tool. 4. Tighten the screws with the cross end of the keyboard multi-tool to secure the keyboard in place. User Guide...
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5. Slide the keyboard frame backward by 2.5 mm (0.1 inch) with the flat end of the keyboard multi-tool to hide the latches of the keyboard frame under the keyboard bezel. Note: Do not press and hold the keys while sliding the keyboard frame, otherwise the keyboard frame cannot be moved.
If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
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6. Install the new coin-cell battery and attach the connector 7. Reinstall the base cover assembly. See “Replacing the base cover assembly” on page 113. 8. Reinstall the removable battery. See “Replacing the removable battery” on page 110. 9. Turn the computer over again. Connect the ac power adapter and all cables to the computer. 10.
If your computer is installed with the Windows 7 operating system, when you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the hard disk drive to the factory default state. For more information, see “Performing backup and recovery operations”...
• If you cannot turn off your computer by pressing and holding the power switch, remove all sources of power from the computer and reset the system by inserting a straightened paper clip into the emergency-reset hole. To locate the reset hole, refer to “Bottom view” on page 6. After the computer is off, restart the computer by pressing the power button.
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Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled.
TCG-compliant functionality-related problem (might be pause the TPM initialization failure). Continue with the boot process and call the Lenovo service center for technical support. Memory module problems Print these instructions now and keep the instructions with your computer for reference later.
– The cable is installed correctly. The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable.
Note: If you are using the Windows 7 operating system, click Show hidden icons on the taskbar. The Access Connections icon is displayed. For more information about the icon, refer to the Access Connections help information system. For the Windows 7 operating system, check the Network Name (SSID) and your encryption information. Use the Access Connections program to verify this case-sensitive information.
Keyboard problems • Problem: All or some keys on the keyboard do not work. Solution: If an external numeric keypad is connected: 1. Turn off the computer. 2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the external keyboard.
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6. Click the Monitor tab. Check the monitor information to make sure that the monitor type is correct. If the monitor type is correct, click OK to close the window; otherwise proceed with the following steps. 1. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor.
– The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Press the power button again for confirmation.) – The brightness level of the screen is appropriately set. If a power-on password is set, press any key to display the prompt for the power-on password and then type the correct password and press Enter.
– Make sure that an appropriate refresh rate is selected by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3.
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1. Open Control Panel and click Hardware and Sound. 2. Click the Realtek HD Manager icon. 3. Make sure that you are in MULTI-STREAM mode in the Device advanced settings window. 4. In the Volume Mixer window, select the device you want-for example, speakers. 5.
2. Connect the ac power adapter to the computer and let it charge. If a quick charger is available, use it to charge the over-discharged built-in battery. If the built-in battery cannot be fully charged in 24 hours, call Lenovo Customer Service Center to have it serviced.
If your computer does not run on battery power, check the following items: 1. If the battery runs out of power, attach ac power adapter to recharge the battery. 2. If the battery is charged but the computer does not run, call Lenovo Customer Service Center to have it serviced.
– The operating temperature is within the acceptable range. Refer to “Operating environment” on page If the battery is charged and the temperature is within range, have the computer serviced. • Problem: A critical low-battery error occurs, and the computer immediately turns off. Solution: The battery power is getting low.
This is a normal characteristic of a hard disk drive and is not a defect. • Problem: The hard disk drive does not work. Solution: On the Startup menu of ThinkPad Setup, make sure that the hard disk drive is on the Boot priority order list.
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A docking station problem Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation. Solution: Make sure that: • The ac power adapter is connected to the docking station. •...
Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
• Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the installation of option cards from other manufacturers.
Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix B. WEEE and recycling statements...
(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (EEE).
Windows Help and Support information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
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3. In the Device Manager window, expand Network adapters. 4. Right-click your network adapter device, and click Properties. 5. Click the Power Management tab. 6. Clear the Allow this device to wake the computer check box. 7. Click OK. User Guide...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery Secure Data Disposal ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries.