HP EliteOne G5 Manuals

HP EliteOne G5 Manuals

Manuals and User Guides for HP EliteOne G5. We have 1 HP EliteOne G5 manual available for free PDF download: Maintenance & Service Manual

HP EliteOne G5 Maintenance & Service Manual

HP EliteOne G5 Maintenance & Service Manual (135 pages)

23.8-in All-in-One

Brand: HP | Category: Desktop | Size: 12.58 MB

Table of Contents

Table of Contents
5
1 Product Features

9
- Overview
  9
- Front Components
  10
- Top Components
  11
  - Infrared (IR) Webcam (Optional)
    11
  - Full High Definition (FHD) Webcam (Optional)
    11
- Side Components
  12
- Rear Components
  12
- Bottom Components
  13
- Keyboard Features
  14
- Using the RFID Reader (Select Models Only)
  14
- RFID Asset Tag (Select Models Only)
  15
- Locating the Serial Number and Product Number
  15
2 Illustrated Parts Catalog

16
- System Parts
  16
- Miscellaneous Plastic Parts
  18
- Boards
  19
- Mass Storage Devices
  20
- Processors and Memory Modules
  21
- Cables and Adapters
  22
- Keyboards and Mice
  23
3 Routine Care, SATA Drive Guidelines, and Disassembly Preparation

24
- Electrostatic Discharge Information
  24
- Computer Operating Guidelines and Routine Care
  26
- Service Considerations
  28
  - Tools and Software Requirements
    28
  - Screws
    28
  - Cables and Connectors
    28
  - Hard Drives
    29
  - Lithium Coin Cell Battery
    29
- SATA Hard Drives
  29
- SMART ATA Drives
  30
  - SATA Hard Drive Cables
    30
  - SATA Data Cable
    30
  - Cable Management
    30
4 Removal and Replacement Procedures

31
- Preparation for Disassembly
  31
- Removing the Rear Port Cover
  31
- Stands
  32
  - Recline Stand
    32
  - Adjustable Height Stand
    33
- Access Panel
  33
- Locating Internal Components
  34
- Hard Drive
  35
- Optical Drive
  36
- M.2 Solid-State Drive
  38
- Memory
  39
- Battery
  41
- WLAN Module
  42
- Power Button and Fingerprint Sensor Boards
  43
- RF Asset Module (Select Products Only)
  45
- RF Asset Module Antennas (Select Products Only)
  46
- RFID Board (Select Products Only)
  47
- Heat Sink
  49
- Processor
  51
- Webcam Module
  52
- Rear I/O Cover
  55
- VESA Mounting Bracket/Fan Assembly
  56
- Power Supply
  58
- I/O Bracket
  60
- Hard Drive Cage
  61
- System Board
  62
- System Board Callouts
  65
- Audio Board
  66
- Speakers
  67
- Display Panel
  68
- Antennas
  71
5 Computer Setup (F10) Utility

73
- Computer Setup (F10) Utilities
  73
  - Using Computer Setup (F10) Utilities
    73
  - Computer Setup-Main
    75
  - Computer Setup-Security
    77
  - Computer Setup-Advanced
    81
- Recovering the Configuration Settings
  87
6 Using HP PC Hardware Diagnostics

88
7 Troubleshooting Without Diagnostics

93
- Safety and Comfort
  93
- Before You Call for Technical Support
  93
- Helpful Hints
  94
- Solving General Problems
  95
- Solving Power Problems
  98
- Solving Hard Drive Problems
  99
- Solving Audio Problems
  101
- Solving Printer Problems
  102
- Solving Keyboard and Mouse Problems
  103
- Solving Hardware Installation Problems
  104
- Solving Network Problems
  105
- Solving Memory Problems
  107
- Solving USB Flash Drive Problems
  109
- Solving Internet Access Problems
  109
- Solving Software Problems
  110
8 Backing Up, Restoring, and Recovering

112
- Backing up Information and Creating Recovery Media
  112
  - Using Windows Tools
    112
  - Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
    112
- Restoring and Recovery
  113
9 POST Error Messages and Diagnostic Front Panel Leds and Audible Codes

114
- POST Numeric Codes and Text Messages
  114
- Interpreting System Validation Diagnostic Front Panel Leds and Audible Codes
  119
10 Password Security and Resetting CMOS

121
- Resetting the Password Jumper
  121
- Clearing and Resetting the BIOS
  123
11 Power Cord Set Requirements

124
- General Requirements
  124
- Japanese Power Cord Requirements
  124
- Country-Specific Requirements
  125
12 Statement of Memory Volatility

126
- Nonvolatile Memory Usage
  128
- Questions and Answers
  130
- Using HP Sure Start (Select Models Only)
  131
13 Specifications

132
Index

133

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