HP ZBook x2 Manuals

Manuals and User Guides for HP ZBook x2. We have 2 HP ZBook x2 manuals available for free PDF download: Manual, Maintenance And Service Manual

HP ZBook x2 Manual (169 pages)

Detachable Workstation

Brand: HP | Category: Desktop | Size: 21.44 MB

Table of Contents
5
Product Description
11
Getting to Know Your Tablet
14
Locating Hardware
14
Locating Software
14
Right Side
15
Left Side
17
Top
18
Front
19
Front (Continued)
20
Front (Continued)
21
Bottom
22
Rear
22
Keyboard Base Components
23
Touchpad
23
Lights
24
USB Port
25
Optional HP Zbook X2 Pen
26
Illustrated Parts Catalog
27
Labels
27
Tablet Components
29
Miscellaneous Parts
32
Removal and Replacement Preliminary Requirements
34
Tools Required
34
Service Considerations
34
Plastic Parts
34
Cables and Connectors
35
Drive Handling
35
Grounding Guidelines
36
Electrostatic Discharge Damage
36
Packaging and Transporting Guidelines
37
Workstation Guidelines
37
Removal and Replacement Procedures
39
Component Replacement Procedures
39
Kickstand
39
Display Panel Assembly
40
Quickkey Button Board
46
Display Panel Cable
47
Fingerprint Reader Board
48
Battery
49
Wireless Antenna
50
Front-Facing Webcam/Microphone Module
52
Rear-Facing Webcam Module
53
HDMI/USB Connector Board
54
POGO Pin Connector Cable
55
System Board
56
Fan/Heat Sink Assembly
59
Fan Error Message - 90B
59
RTC Battery
62
Memory Module
63
Solid-State Drive
64
Speakers
65
Hinges
67
Troubleshooting Guide
68
Resources
69
General Troubleshooting Steps
69
Identify the Issue
70
Understand the Issue
70
Boot up Sequence
70
Failure Classification
70
Examine the Environment
72
Perform a Visual Inspection of Hardware
73
Update BIOS and Drivers
73
Manually Updating BIOS and Drivers
73
Remotely Deploying BIOS and Drivers
73
Analyze the Issue
73
Remove or Uninstall Recently Added Hardware, Software
73
HP Hardware Diagnostics and Tools
74
HP PC Hardware Diagnostics (UEFI)
74
HP Support Assistant (HPSA)
76
HP BIOS Configuration Utility (BCU)
77
HP Image Diagnostic Tool
77
HP Thermal Monitor
77
Non HP Diagnostics Tools
77
Status Lights, Blinking Light Codes, Troubleshooting Lights, and POST Error Messages
78
Status Lights
78
Blinking Light Codes
79
POST Error Messages
79
Resolve the Issue
80
Hard Reset
80
Soft Reset (Default Settings)
81
10. Reseat Cables and Connections
82
11. Test with Minimum Configuration
82
Essential Hardware Configuration
83
Safe Mode
83
Test with Verified Working Configuration (Hardware And/Or Operating System)
84
13. Replace the System Board
84
Verify Solution
85
Helpful Hints
85
At Startup
85
During Operation
86
Consulting with HP Service
86
Common Issues and Possible Solutions
87
Power-On Issues
87
No Power
87
Intermittent Power-On, Shutdown, Reboot
89
AC Adapter Issue
90
Battery Not Recognized, Not Charging
91
Battery Discharges too Fast
92
Burnt Smell
93
Post
94
No Video (with Power)
94
Blinking Lights
95
Diagnostics Error Messages
96
BIOS Password
97
Performance (OS)
97
Intermittent Shutdown
98
Blue Screen
99
Freeze at Windows Logo (Hang/Lockup)
102
Electromagnetic Interference (EMI)
103
No Wake up
103
Unresponsive
105
Slow Performance
105
HP Smart Adapter Warning Message
106
Incorrect Time and Date
107
Display
107
Display Anomalies
107
Symptom
107
Quick Check
108
HP PC Hardware Diagnostics (UEFI) for Video Test
108
Display Assembly Diagram
109
Dead Pixel
109
No Video (Internal)
109
No Video (External)
110
Displayport/Vga
110
Hdmi
110
No or Bad External Video Via Docking
111
Incorrect or Missing Color/Distorted Image
111
Touch Screen
112
I/O Devices
113
Keyboard
113
Keyboard Point Stick
114
Keyboard Backlight
114
Touchpad
115
Network Connectivity Wireless (WLAN)
115
Wwan
116
Usb
117
Smart Card Reader
118
Speaker, Headphone - Audio Issues
119
Thunderbolt (TB)
120
Storage
121
Hard Drive/Solid-State Drive Not Recognized
122
No Boot to Operating System (no Read/Write Error)
122
Read-Write Error
123
Slow Performance
123
Blue Screen (BSOD) Error
124
Noisy Hard Drive
124
Mechanical
125
Noise (Sound)
126
Fan Runs Constantly
127
Thermal Shutdown (Hot)
128
Stuck Power Button
129
Additional Information
129
Acronyms
129
Blinking Lights and Boot Error Codes
130
Processor Not Executing Code
130
BIOS Recovery Code Unable to Find Valid BIOS Recovery Image
131
Memory Module Error
131
Graphics Controller Error (no Controller)
131
Failure - System Board Error
131
Intel Trusted Execution Technology (TXT) Error
132
Sure Start Unable to Find Valid BIOS Boot Block Image
132
Sure Start Has Identified a Problem (Manual Recovery Policy Set)
132
POST Error Messages and User Actions
133
Routine Maintenance for Performance Improvement
135
Common Blue Screen Error Messages
135
Error Message List
135
Bug Check Symbolic Names
135
Microsoft General Troubleshooting of Windows Bug Check Codes
136
Use Windows Debugging Tool
136
Windows Software Development Kit (SDK)
137
Display Issue: Pixel Anomalies
141
Cable Management
142
Connector Types
143
Tablet Setup (BIOS), TPM, and HP Sure Start
145
Using Tablet Setup
145
Starting Tablet Setup
145
Navigating and Selecting in Tablet Setup
145
Restoring Factory Settings in Tablet Setup
146
Updating the BIOS
146
Determining the BIOS Version
146
Downloading a BIOS Update
147
Changing the Boot Order
148
TPM BIOS Settings (Select Products Only)
148
Using HP Sure Start (Select Products Only)
148
Using HP PC Hardware Diagnostics (UEFI)
149
Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
150
Specifications
151
10 Backing Up, Restoring, and Recovering
152
Creating Recovery Media and Backups
152
Creating HP Recovery Media (Select Products Only)
152
Using Windows Tools
153
Restore and Recovery
154
Recovering Using HP Recovery Manager
154
What You Need to Know before You Get Started
154
Using the HP Recovery Partition (Select Products Only)
155
Using HP Recovery Media to Recover
155
Changing the Computer Boot Order
156
Removing the HP Recovery Partition (Select Products Only)
157
11 Statement of Memory Volatility
158
Current BIOS Steps
158
Nonvolatile Memory Usage
160
Questions and Answers
162
Using HP Sure Start (Select Models Only)
163
12 Power Cord Set Requirements
164
Requirements for All Countries
164
Requirements for Specific Countries and Regions
164
13 Recycling
166
Index
167

HP ZBook x2 Maintenance And Service Manual (91 pages)

Detachable Workstation

Brand: HP | Category: Desktop | Size: 17.9 MB

Table of Contents
5
1 Product Description

9
2 Getting to Know Your Tablet

12
- Locating Hardware
  12
- Locating Software
  12
- Right Side
  13
- Left Side
  15
- Top
  16
- Front
  17
- Front (Continued)
  18
- Front (Continued)
  19
- Bottom
  20
- Rear
  20
- Keyboard Base Components
  21
  - Touchpad
    21
  - Lights
    22
  - USB Port
    23
- Optional HP Zbook X2 Pen
  24
3 Illustrated Parts Catalog

25
- Labels
  25
- Tablet Components
  27
- Miscellaneous Parts
  30
4 Removal and Replacement Preliminary Requirements

32
- Tools Required
  32
- Service Considerations
  32
  - Plastic Parts
    32
  - Cables and Connectors
    33
  - Drive Handling
    33
- Grounding Guidelines
  34
  - Electrostatic Discharge Damage
    34
    
    Packaging and Transporting Guidelines
    35
    
    Workstation Guidelines
    35
5 Removal and Replacement Procedures

37
- Component Replacement Procedures
  37
  - Kickstand
    37
  - Display Panel Assembly
    38
  - Quickkey Button Board
    45
  - Display Panel Cable
    46
  - Fingerprint Reader Board
    47
  - Battery
    48
  - Wireless Antenna
    49
  - Front-Facing Webcam/Microphone Module
    51
  - Rear-Facing Webcam Module
    52
  - HDMI/USB Connector Board
    53
  - POGO Pin Connector Cable
    54
  - System Board
    55
  - Fan/Heat Sink Assembly
    58
  - RTC Battery
    61
  - Memory Module
    62
  - Solid-State Drive
    63
  - Speakers
    64
  - Hinges
    66
6 Tablet Setup (BIOS), TPM, and HP Sure Start

67
7 Using HP PC Hardware Diagnostics (UEFI)

71
- Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
  72
8 Specifications

73
9 Backing Up, Restoring, and Recovering

74
10 Statement of Memory Volatility

80
11 Power Cord Set Requirements

86
- Requirements for All Countries
  86
- Requirements for Specific Countries and Regions
  86
12 Recycling

88
- Index
  89

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HP ZBook x2 Manuals

HP ZBook x2 Manual (169 pages)

Table of Contents

HP ZBook x2 Maintenance And Service Manual (91 pages)

Table of Contents

1 Product Description

2 Getting to Know Your Tablet

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminary Requirements

5 Removal and Replacement Procedures

6 Tablet Setup (BIOS), TPM, and HP Sure Start

7 Using HP PC Hardware Diagnostics (UEFI)

8 Specifications

9 Backing Up, Restoring, and Recovering

10 Statement of Memory Volatility

11 Power Cord Set Requirements

12 Recycling

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