Sign In
Upload
Manuals
Brands
IBM Manuals
Server
eServer BladeCenter JS20 Type 8842
IBM eServer BladeCenter JS20 Type 8842 Manuals
Manuals and User Guides for IBM eServer BladeCenter JS20 Type 8842. We have
4
IBM eServer BladeCenter JS20 Type 8842 manuals available for free PDF download: Maintenance And Troubleshooting Manual, Installation And User Manual, Setup Manual
IBM eServer BladeCenter JS20 Type 8842 Maintenance And Troubleshooting Manual (218 pages)
Hardware Maintenance Manual
Brand:
IBM
| Category:
Server
| Size: 6.35 MB
Table of Contents
Troubleshooting Guide
1
About this Manual
5
Important Safety Information
5
Online Support
5
Table of Contents
7
Chapter 1. Introduction
11
Related Documentation
13
The IBM Bladecenter Documentation CD
14
Hardware and Software Requirements
14
Using the Documentation Browser
14
Notices and Statements Used in this Document
15
Features and Specifications
16
Bladecenter JS20 Specifications for Non-NEBS/ETSI Environments
16
Bladecenter JS20 Specifications for NEBS/ETSI Environments
17
Preinstallation Checklist
19
Checking the Status of the Media Tray
20
Chapter 2. Blade Server Power, Controls, and Indicators
23
Turning on the Blade Server
23
Turning off the Blade Server
24
Blade Server Controls and Leds
24
Chapter 3. Configuration
27
Using the Command-Line Interface
28
Configuring the Gigabit Ethernet Controller
28
Blade Server Ethernet Controller Enumeration
29
Chapter 4. Problem Determination Procedures for AIX and Linux
31
Problem Determination
31
Obtaining an SRN/SRC or Error Code
32
Chapter 5. AIX Online, Standalone and Verification Procedures
35
Performing AIX Online Concurrent Mode Diagnostics for Problem Determination
35
Running the Standalone Diagnostics from CD-ROM
35
Performing AIX Online Concurrent Mode Diagnostics for Previous Diagnostic Results: Service Aids
38
Performing AIX Online Concurrent Mode Diagnostics for System Verification
39
Verifying the Replacement Part Using AIX Diagnostics
40
Chapter 6. Running a Serial over LAN Session
43
Selecting the Command Target
44
Starting the Command-Line Interface
44
Establishing a Telnet Connection
45
Establishing a Secure Shell (SSH) Connection
45
Starting an SOL Session
45
Ending an SOL Session
46
Chapter 7. Diagnostics
47
General Checkout
47
Checkout Procedure
48
Diagnostic Tools Overview
49
Post
50
Checkpoints
50
Accessing the Linux System Error Log
50
Service Aids and the Linux System Error Log
50
FRU/CRU Isolation
56
Error Symptom Charts
56
Light Path Diagnostics
56
Memory Errors
57
Recovering the System Firmware Code
58
Recovery of System Firmware Code Using Service Aids
58
Starting the TEMP Image
58
Recovering the TEMP Image from the PERM Image
59
Updating the Blade Server Firmware
60
Determination of Current Server Firmware Levels
61
Updating the Blade Server Service Processor
61
Update and Manage System Flash Using Linux Service Aids
61
Updating the System Flash Using Linux
61
Verifying the System Firmware Levels Using Linux
62
Update and Manage System Flash Using AIX Diagnostics
62
Updating the System Flash Using AIX
62
Committing the Temporary Firmware Image Using AIX
63
Verifying the System Firmware Levels Using AIX
63
Recovering the System Firmware Code
64
Recovery of System Firmware Code Using Service Aids
65
Starting the Backup Image
65
Recovering the Primary Image
66
Chapter 8. General AIX and Xseries Standalone Diagnostic Information
69
Information for General Diagnostic Systems Running the AIX Operating System
69
AIX Operating System Message Files
69
CE Login
69
Missing Resources
70
Automatic Diagnostic Tests
70
Configuration Program
70
Diagnostic Programs
71
Error Log Analysis
71
Introducing Tasks and Service Aids
72
Task and Service Aid Functions
72
AIX Automatic Error Log Analysis (Diagela)
72
Error Log Analysis
73
Log Repair Action
73
Tasks (Service Aids)
73
Download Microcode
74
Update and Manage System Flash
75
Using the Standalone CD-ROM and Online Current Diagnostics
77
Standalone and Online Diagnostics Operating Considerations
77
Running Online Diagnostics
77
Running the Online Diagnostics in Concurrent Mode
78
Running Standalone Diagnostics from a Management (NIM) Server
78
NIM Server Configuration
79
Client Configuration and Booting Erserver Standalone Diagnostics from the NIM Server
79
Chapter 9. Installing Options
81
Installation Guidelines
81
System Reliability Guidelines
81
Handling Static-Sensitive Devices
81
Removing the Blade Server from the Bladecenter Unit
83
Opening the Blade Server Cover
84
Removing the Blade Server Bezel Assembly
85
Installing IDE Hard Disk Drives
85
Installing Memory Modules
87
Installing an I/O Expansion Card
89
Ethernet Controller, Switch Module, and Cabling Requirements
92
Replacing the Battery
93
System Board
96
System Board Component Locations
96
System-Board LED Locations
97
Replacing the System Board
97
Completing the Installation
100
Installing the Blade-Server Bezel Assembly
100
Closing the Blade Server Cover
102
Input/Output Connectors and Devices
102
Chapter 10. Symptom-To-FRU Index
103
Firmware Checkpoint (Progress) Codes
104
Firmware Error Codes
112
Service Request Numbers
118
Linux Service Aid "Diagela
119
Using the SRN List
119
Service Request Number
119
Source of SRN
119
Failing Function Codes
119
Description and Action
120
Using the SRN List
120
SRN Tables
120
AIX Srns 101-711 through 2D02
120
Srns A00-(X)XXX through A1D-(X)XXX
131
Failing Function Codes (Ffcs)
151
FFC Table
152
Light Path Diagnostics Leds
155
Error Symptoms
155
CD Drive Problems
156
Diskette Drive Problems
157
General Problems
157
Hard Disk Drive Problems
157
Memory Problems
158
Microprocessor Problems
158
Monitor Problems
158
Mouse Problems
159
Network Connection Problems
160
Option Problems
160
Power Problems
161
Service Processor Problems
161
Software Problems
162
Startup Problems
162
Service Processor Error Codes
162
Boot Problem Resolution
163
Physical Location Codes
164
Undetermined Problems
166
Problem Determination Tips
168
Chapter 11. Parts Listing, Type 8842
169
Appendix A. Getting Help and Technical Assistance
171
Before You Call
171
Using the Documentation
171
Getting Help and Information from the World Wide Web
172
Software Service and Support
172
Hardware Service and Support
172
Appendix B. Safety Information
173
General Safety
173
Electrical Safety
174
Safety Inspection Guide
175
Grounding Requirements
176
Safety Notices (Multi-Lingual Translations)
176
Notices
207
Edition Notice
207
Trademarks
208
Important Notes
208
Product Recycling and Disposal
209
Battery Return Program
209
Electronic Emission Notices
210
Federal Communications Commission (FCC) Statement
210
Industry Canada Class a Emission Compliance Statement
210
Australia and New Zealand Class a Statement
210
United Kingdom Telecommunications Safety Requirement
210
European Union EMC Directive Conformance Statement
211
Taiwanese Class a Warning Statement
211
Chinese Class a Warning Statement
211
Japanese Voluntary Control Council for Interference (VCCI) Statement
211
Index
213
Advertisement
IBM eServer BladeCenter JS20 Type 8842 Installation And User Manual (150 pages)
Brand:
IBM
| Category:
Server
| Size: 3.29 MB
Table of Contents
Server Support
2
Table of Contents
5
Safety
9
Chapter 1. Introduction
17
Related Documentation
19
The IBM Bladecenter Documentation CD
20
Hardware and Software Requirements
20
Using the Documentation Browser
21
Notices and Statements Used in this Document
22
Chapter 2. Preparing the Bladecenter Unit
23
Preinstallation Checklist
23
Checking the Status of the Media Tray
24
Chapter 3. Installing the Blade Server in the Bladecenter Unit
25
Chapter 4. Installing the Operating System
29
Chapter 5. Configuration Requirements for the Blade Server
31
Using the Serial over LAN (SOL) Feature on the Blade Server
31
Starting the Management and Configuration Program in the Management Module
33
Configuring the Gigabit Ethernet Controller
33
Blade Server Ethernet Controller Enumeration
34
Configuring the Blade Server for Fibre Channel Boot
35
Updating the Firmware Code for the Blade Server and the Service Processor
36
Determining Current Blade Server Firmware Code Levels
36
Updating the Firmware Code for the Blade Server Service Processor
36
Updating and Managing the System Flash Using Linux Service Aids
37
Updating the System Flash Using Linux
37
Verifying the System Firmware Levels Using Linux
37
Updating and Managing System Flash Using AIX Diagnostics
38
Updating the System Flash Using AIX
38
Committing the Temporary Firmware Image Using AIX
39
Verifying the System Firmware Levels Using AIX
39
Using the Command-Line Interface
40
Using the Simple Network Management Protocol (SNMP)
40
Chapter 6. Bladecenter JS20 Type 8842 Description
41
Features and Specifications
41
What Your IBM Bladecenter JS20 Type 8842 Offers
42
Reliability, Availability, and Serviceability Features
43
IBM Director
44
System-Board Internal and Option Connectors
45
System-Board Leds
46
Chapter 7. Installing and Removing Options and Customer-Replaceable Units
47
Installation Guidelines
47
System Reliability Guidelines
47
Handling Static-Sensitive Devices
48
Removing the Blade Server from the Bladecenter Unit
49
Opening the Blade Server Cover
50
Removing the Blade-Server Bezel Assembly
51
Installing IDE Hard Disk Drives
51
Installing Memory Modules
53
Installing an I/O Expansion Card
55
Ethernet Controller, Switch Module, and Cabling Requirements
57
Replacing the Battery
58
Replacing the System-Board Assembly
61
Completing the Installation
64
Installing the Blade-Server Bezel Assembly
65
Closing the Blade Server Cover
66
Input/Output Connectors and Devices
66
Chapter 8. Blade Server Power, Controls, and Indicators
67
Turning on the Blade Server
67
Turning off the Blade Server
68
Blade Server Controls and Leds
69
Chapter 9. Updating IBM Director
71
Chapter 10. Solving Problems
73
Diagnostic Tools Overview
73
System Checkout
74
Checkpoint Codes
75
Firmware Error Codes
91
Troubleshooting Charts
104
CD-ROM Drive Problems
104
Power Problems
105
Memory Problems
105
Network Connection Problems
106
Option Problems
106
Service Processor Problems
107
Light Path Diagnostics Overview
107
Identifying Problems Using the Light Path Diagnostics
107
Light Path Diagnostics Table
108
Recovering the System Firmware Code
111
Recovery of System Firmware Code Using Service Aids
111
Starting the TEMP Image
111
Recovering the TEMP Image from the PERM Image
112
Appendix A. Getting Help and Technical Assistance
115
Before You Call
115
Using the Documentation
115
Getting Help and Information from the World Wide Web
116
Software Service and Support
116
Hardware Service and Support
116
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004
117
Part 1 - General Terms
117
Part 2 - Country-Unique Terms
120
Part 3 - Warranty Information
133
Appendix C. Notices
137
Edition Notice
137
Trademarks
138
Important Notes
139
Product Recycling and Disposal
139
Battery Return Program
140
Electronic Emission Notices
140
Federal Communications Commission (FCC) Statement
140
Industry Canada Class a Emission Compliance Statement
141
Australia and New Zealand Class a Statement
141
United Kingdom Telecommunications Safety Requirement
141
European Union EMC Directive Conformance Statement
141
Taiwanese Class a Warning Statement
142
Chinese Class a Warning Statement
142
Japanese Voluntary Control Council for Interference (VCCI) Statement
142
Power Cords
143
Index
145
IBM eServer BladeCenter JS20 Type 8842 Installation And User Manual (132 pages)
blade server
Brand:
IBM
| Category:
Server
| Size: 2.93 MB
Table of Contents
Server Support
2
Table of Contents
5
Safety
7
Chapter 1. Introduction
13
Related Documentation
14
The Documentation CD
16
Hardware and Software Requirements
16
Using the Documentation Browser
16
Notices and Statements Used in this Document
17
Features and Specifications
18
Bladecenter JS20 Specifications for Non-NEBS/ETSI Environments
18
Bladecenter JS20 Specifications for NEBS/ETSI Environments
19
What Your IBM Blade Server Offers
20
Reliability, Availability, and Serviceability Features
21
IBM Director
22
Chapter 2. Blade Server Power, Controls, and Indicators
23
Turning on the Blade Server
23
Turning off the Blade Server
24
The Control Panel Buttons and Leds
25
System-Board Internal and Option Connectors
27
System-Board Leds
28
Chapter 3. Preparing the Bladecenter Unit
29
Preinstallation Checklist
29
Checking the Status of the Media Tray
29
Chapter 4. Installing Options
31
Installation Guidelines
31
System Reliability Guidelines
32
Handling Static-Sensitive Devices
32
Removing the Blade Server from the Bladecenter Unit
33
Opening the Blade Server Cover
34
Installing IDE Hard Disk Drives
34
Installing Memory Modules
36
Installing an I/O Expansion Card
38
Ethernet Controller, Switch Module, and Cabling Requirements
40
Completing the Installation
41
Closing the Blade Server Cover
42
Installing the Blade Server in the Bladecenter Unit
43
Input/Output Connectors and Devices
45
Chapter 5. Configuration Requirements for the Blade Server
47
Using the Serial over LAN (SOL) Feature on the Blade Server
48
Starting the Management and Configuration Program in the Management Module
49
Connecting to the Management Module through a Directly Connected Computer
49
Configuring the Gigabit Ethernet Controller
50
Blade Server Ethernet Controller Enumeration
51
Configuring the Blade Server for Fibre Channel Boot
51
Updating the Firmware Code for the Blade Server and the Service Processor
52
Determining Current Blade Server Firmware Code Levels
52
Updating the Firmware Code for the Blade Server Service Processor
53
Updating and Managing the System Flash Using Linux Service Aids
53
Updating the System Flash Using Linux
53
Verifying the System Firmware Levels Using Linux
53
Updating and Managing System Flash Using AIX Diagnostics
54
Updating the System Flash Using AIX
54
Committing the Temporary Firmware Image Using AIX
55
Verifying the System Firmware Levels Using AIX
55
Using the Command-Line Interface
56
Using the Simple Network Management Protocol (SNMP)
56
Chapter 6. Installing the Operating System
57
Communicating Directly with a Blade Server
58
Chapter 7. Solving Problems
59
Diagnostic Tools Overview
59
System Checkout
60
Checkpoint Codes
61
Firmware Error Codes
77
Troubleshooting Charts
89
CD Drive Problems
90
Power Problems
90
Memory Problems
91
Network Connection Problems
91
Option Problems
92
Service Processor Problems
92
Light Path Diagnostics Overview
92
Identifying Problems Using the Light Path Diagnostics
92
Light Path Diagnostics Table
93
Recovering the System Firmware Code
96
Recovery of System Firmware Code Using Service Aids
96
Starting the TEMP Image
96
Recovering the TEMP Image from the PERM Image
97
Appendix A. Getting Help and Technical Assistance
99
Before You Call
99
Using the Documentation
99
Getting Help and Information from the World Wide Web
99
Software Service and Support
100
Hardware Service and Support
100
Appendix B. IBM Statement of Limited Warranty Z125-4753-08 04/2004
101
Part 1 - General Terms
101
Part 2 - Country-Unique Terms
104
Part 3 - Warranty Information
117
Appendix C. Notices
121
Trademarks
121
Important Notes
122
Product Recycling and Disposal
123
Battery Return Program
124
Electronic Emission Notices
124
Federal Communications Commission (FCC) Statement
124
Industry Canada Class B Emission Compliance Statement
125
Avis de Conformité À la Réglementation D'industrie Canada
125
European Union EMC Directive Conformance Statement
125
Japanese Voluntary Control Council for Interference (VCCI) Statement
126
Index
127
Advertisement
IBM eServer BladeCenter JS20 Type 8842 Setup Manual (64 pages)
Serial over LAN
Brand:
IBM
| Category:
Server
| Size: 1.15 MB
Table of Contents
Table of Contents
5
Chapter 1. Introduction
7
Hardware and Firmware Requirements
8
Hardware Requirements
8
Firmware Requirements
9
Checking Firmware Versions
10
Starting the Bladecenter Management-Module Web Interface
11
Chapter 2. General Configuration
13
Configuring the Global SOL Settings for the Bladecenter Unit
13
Configuring the Management Module
15
Installing and Configuring SSH for SOL
17
Enabling SOL for Blade Servers
18
Updating and Configuring the Blade Server BIOS
19
Chapter 3. Operating System Configuration
21
Linux Configuration
21
Red hat Enterprise Linux es 2.1 Configuration
21
SUSE SLES 8.0 Configuration
25
Installing the Ethernet Controller Device Driver for Linux Operating Systems
27
Microsoft Windows 2003 Standard Edition Configuration
28
Chapter 4. Special Component Requirements
31
Configuring the Bladecenter HS22 Type 7870 Blade Server
31
Configuring the Bladecenter HS20 Type 8832 and HS20 Type 8843 Blade Servers
33
HS20 Type 8832 SOL Jumper Placement
34
Updating the Integrated Systems Management Processor Firmware
34
Updating and Configuring the Blade Server BIOS
34
Updating the Broadcom Ethernet Controller Firmware
35
Configuring the Bladecenter HS40 Type 8839 Blade Server
35
Updating the Baseboard Management Controller Firmware
35
Updating and Configuring the BIOS
36
Configuring the Bladecenter JS20 Type 8842 Blade Server
36
Updating the Open Firmware (BIOS)
37
Updating the Integrated Systems Management Processor Firmware
37
Installing the Ethernet Controller Device Driver for Linux Operating Systems
37
Updating the Broadcom Ethernet Controller Firmware
38
Configuring the IBM 4-Port Gb Ethernet Switch Module for Bladecenter
38
Configuring the Nortel Networks Layer 2-7 Gbe Switch Module for IBM Bladecenter
39
Configuring the Cisco Systems Intelligent Gigabit Ethernet Switch Module for the IBM Bladecenter
40
Connecting an Intelligent Copper Pass-Thru Module
41
Chapter 5. Using SOL
43
Starting an SOL Session
43
Starting a Command-Line Telnet Connection
44
Establishing a Serial Connection
44
Starting a Command-Line Secure Shell (SSH) Connection
45
Starting an SOL Session from the Command-Line Interface
45
Ending an SOL Session
46
Monitoring SOL Session Status
47
Restarting a Blade Server through SOL
49
Mounting and Unmounting Media for Linux Operating Systems
50
Chapter 6. Troubleshooting SOL
51
Management Module Indicates that Blade Server Does Not Support SOL
51
Blade Server Shows SOL Status of Not Ready
52
SOL Session Opens and Drops
53
Trouble Entering SOL Commands or Receiving Double Prompts
54
Garbage Characters in an SOL Session
54
Appendix A. Getting Help and Technical Assistance
57
Before You Call
57
Using the Documentation
57
Getting Help and Information from the World Wide Web
58
Software Service and Support
58
Hardware Service and Support
58
IBM Taiwan Product Service
58
Appendix B. Notices
59
Trademarks
59
Important Notes
59
Index
61
Advertisement
Related Products
IBM BladeCenter JS20
IBM BladeCenter JS21 Types 8844
IBM BladeCenter JS21 Type 8844
IBM BladeCenter JS23
IBM BladeCenter JS43
IBM BladeCenter JS12 7998
IBM BladeCenter JS12
IBM BladeCenter JS22
IBM J36S
IBM Medium J12
IBM Categories
Server
Desktop
Storage
Laptop
Monitor
More IBM Manuals
Login
Sign In
OR
Sign in with Facebook
Sign in with Google
Upload manual
Upload from disk
Upload from URL