Contents 1 Working on your computer.................5 ....................5 Before working inside your computer ........................6 Turning off your computer ..................... 7 After working inside your computer 2 Removing and installing components.............. 8 ..........................8 Recommended tools ....................8 Removing the Secure Digital (SD) card ....................
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Assigning a System Password and Setup Password ..........39 Deleting or Changing an Existing System and/or Setup Password 4 Diagnostics......................41 ............41 Enhanced Pre-Boot System Assessment (ePSA) diagnostics ..........................42 Device status lights ..........................42 Battery status lights 5 Technical specifications..................43 6 Contacting Dell....................49...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Disconnect your computer and all attached devices from their electrical outlets. Close the display and turn the computer upside-down on a flat work surface. NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer. Remove the main battery.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator, battery slice, or media base, and replace any cards, such as an ExpressCard.
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips #0 screwdriver •...
Installing the battery Slide the battery into the slot until the battery clicks into place. Follow the procedure in After working inside your computer. Removing the Subscriber Identity Module (SIM) card Follow the procedure in Before working inside your computer. Remove the battery.
Installing the SIM card Insert the SIM card into the slot on the computer and press until it clicks in place. Install the battery. Follow the procedure in After working inside your computer. Removing the base cover Follow the procedure in Before working inside your computer.
To remove a memory module: a. Pull the retention clips away from the memory module until the memory module pops-up. b. Remove the memory module from the computer. Installing a memory module Insert the memory module into the memory module socket and press it until it clicks into place. Install the: base cover battery...
Installing the keyboard trim Align the keyboard trim with the keys on the computer. Press along the sides of the keyboard trim until it clicks into place. Follow the procedure in After working inside your computer. NOTE: You may also need to press the center of the keyboard trim to secure the keyboard trim. Removing the keyboard Follow the procedure in Before working inside your...
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Slide the keyboard down down [1] and lift [2] it from the computer to access the keyboard cable. Turn the keyboard over, and disconnect the keyboard cable from the connector on the keyboard. Lift the keyboard from the computer.
Installing the keyboard Connect the keyboard cable to the connector on the computer. Turn the keyboard over and install the keyboard. Tighten the screws to secure the keyboard to the computer. Install the: keyboard trim battery Follow the procedure in After working inside your computer.
Installing the coin cell battery Connect the coin cell battery cable to the system board. Attach the coin cell battery to the adhesive on the system board. Install the: base cover battery Follow the procedure in After working inside your computer.
Installing the audio connector board Place the audio connector board into the slot on the computer. Tighten the screw to secure the audio connector board to the computer. Connect the audio connector board cable to the system board. Install the: base cover battery Follow the procedure in...
base cover battery Follow the procedure in After working inside your computer. Removing the speakers Follow the procedure in Before working inside your computer. Remove the: battery base cover To release the speaker: a. Disconnect the speaker cable from the system board [1]. b.
Installing the speakers insert the speakers into the slot and route the cable through the channels. Press the speakers until the tabs on the speakers snap into the holders on the computer. Connect the speaker cable to the system board. Install the: base cover battery...
To remove the WLAN card: a. Disconnect the antenna cables from the WLAN card. b. Remove the screw that secures the WLAN card to the computer. c. Remove the WLAN card from the computer. Installing the WLAN card Insert the WLAN card into the connector on the computer. Press the WLAN card and tighten the screw to secure the WLAN card to the computer.
To remove the WWAN card: a. Disconnect the antenna cables from the WWAN card. b. Remove the screw that secures the WWAN card to the computer. c. Remove the WWAN card from the computer. Installing the WWAN card Insert the WWAN card into the connector on the computer. Press the WWAN card and tighten the screw to secure the WWAN card to the computer.
c. Remove the screws that secure the system fan to the computer. Lift the system fan away from the computer. Installing the system fan To install the system fan: a. Insert the system fan into the slot on the computer. b.
battery Follow the procedure in After working inside your computer. Removing the heat sink Follow the procedure in Before working inside your computer. Remove the: battery base cover system fan Unroute the WLAN antenna cables from the routing channels on the system board. Loosen the captive screws that secure the heat sink to the computer and lift the heat sink from the computer.
Installing the heat sink Place the heat sink in the computer. Tighten the captive screws to secure the heat sink to the system board. Route the WLAN antenna cables along the channels on the system board. Install the: system fan base cover battery Follow the procedure in...
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To remove the display assembly: a. Disconnect the touch panel, network connector, and display cables. b. Remove the screws that secure the display hinges to the palmrest assembly. c. Lift the palmrest assembly away from the display assembly. CAUTION: Lift the palmrest assembly slowly to avoid damaging the display assembly. Slide the palmrest assembly away to release the display assembly.
Installing the display assembly Align the palmrest assembly with the display assembly. Tighten the screws to secure the display hinges to the palmrest assembly. Connect the following cables: a. touch panel b. network connector c. display Align the bracket over the display cable and tighten the screw to secure the bracket to the computer. Connect the antenna cables to the WLAN card and route them along the channels on the computer.
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hard drive WLAN card WWAN card system fan heat sink Disconnect the following cables from the system board: a. touchpad b. audio connector c. speaker d. touch panel e. network connector f. display cable bracket and display g. power Remove the screws that secure the system board to the chassis.
Lift and remove the system board from the computer. Installing the system board Insert the system board into the computer. Tighten the screws to secure the system board to the computer. Connect the following cables to the connectors on the system board: a.
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
Table 1. Navigation keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
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Option Description Date/Time Allows you to set the date and time. Table 3. System Configuration Option Description Integrated NIC Allows you to configure the integrated network controller. The options are: • Disabled • Enabled • Enabled w/PXE (Default Setting) • Enabled UEFI Network Stack NOTE: This option is disabled by default.
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Option Description Default Setting: All the options are enabled. USB PowerShare Allows you to configure the behavior of the USB PowerShare feature. The option is disabled by default. • Enable USB PowerShare Audio Allows you to enable or disable the integrated audio controller.
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Option Description NOTE: Deleting the admin password automatically deletes the system password and the hard drive password. NOTE: Successful password changes take effect immediately. Default Setting: Not set System Password Allows you to set, change or delete the system password. NOTE: Successful password changes take effect immediately.
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Option Description CPU XD Support Allows you to enable the Execute Disable mode of the processor. Default Setting: Enable CPU XD Support OROM Keyboard Access Allows you to set access to enter the Option ROM Configuration screens using hotkeys during boot process. The options are: •...
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Option Description NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Table 7. Performance Option Description Multi Core Support This field specifies whether the process will have one or all cores enabled. The performance of some applications will improve with the additional cores.
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Table 8. Power Management Option Description AC Behavior Allows the computer to power on automatically, when AC adapter is plugged. The option is disabled. • Wake on AC Auto On Time Allows you to set the time at which the computer must turn on automatically.
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Option Description NOTE: Battery settings may not be available for all battery types. To enable this option ‘Advanced Battery Charge Mode’ must be disabled. Intel Smart Connect This feature allows your system to periodically sense nearby wireless Technology connections while the system is asleep. Default Setting: Enabled Table 9.
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Table 10. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology. • Enable Intel Virtualization Technology (Default Setting) Table 11. Wireless Option Description Wireless Switch Allows you to determine which wireless device can be controlled by the wireless switch.
For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support. Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature disabled. Assigning a System Password and Setup Password You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup Password only when Password Status is Unlocked.
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NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted. Press <Esc> and a message prompts you to save the changes. Press <Y> to save the changes and exit from the System Setup. The computer reboots.
Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Turns on when wireless networking is enabled. Battery status lights If the computer is connected to an electrical outlet, the battery light operates as follows: Alternately blinking An unauthenticated or unsupported non-Dell AC adapter is attached to your amber light and laptop. white light Alternately blinking Temporary battery failure with AC adapter present.
Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...
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Feature Specification Minimum memory 4 GB Maximum memory 16 GB NOTE: Each memory module slot supports a maximum of 8 GB memory. Table 18. Audio Feature Specification Type Two-channel high definition audio Controller Realtek ALC3234 Stereo conversion 24-bit (analog-to-digital and digital-to-analog) Interface: Internal High definition audio...
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Features Specification • SDHC (SD High Capacity) • SDXC (SD eXtended Capacity) • SD UHS-I (SD3.0) • SD UHS-II (SD4.0) • • MMC+ (supported in MMC compatibility mode only) Table 21. Display Features Specifications Type Touch • Corning Gorilla Glass NBT •...
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Table 24. Battery Features Specifications Type • 4-cell lithium ion (3.0 AHr) (43 Whr) • 6-cell lithium ion (3.0 AHr) (65Whr) Dimensions: Depth: 4-cell and 6-cell 228.30 mm (8.99 inches) Height: 4-cell 22.70 mm (0.89 inch) 6-cell 33.95 mm (1.34 inches) Width: 4-cell and 6-cell 49.15 mm (1.94 inches)
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Type 65W BFR/PVC free 90W (India only) Depth 106.00 mm (4.17 inches) 108.00 mm (4.30 inches) 128.00 (5.00 inches) Temperature range: Operating 0°C to 40°C (32°F to 104°F) Non Operating –40°C to 70°C (–40°F to 158°F) Table 26. Physical Features Specifications •...
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Features Specifications Airborne contaminant level G1 or lower as defined by ISA-S71.04–1985...
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.