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IBM TotalStorage 3580 L33 Setup, Operator, And Service Manual
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IBM TotalStorage 3580 L33 Setup, Operator, And Service Manual

IBM TotalStorage 3580 L33 Setup, Operator, And Service Manual

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IBM TotalStorage 3580 Tape Drive
Model L33/L3H
Setup, Operator, and Service Guide
GC26-7708-03

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Summary of Contents for IBM TotalStorage 3580 L33

  • Page 1 IBM TotalStorage 3580 Tape Drive Model L33/L3H Setup, Operator, and Service Guide GC26-7708-03...
  • Page 3 IBM TotalStorage 3580 Tape Drive Model L33/L3H Setup, Operator, and Service Guide GC26-7708-03...
  • Page 4 To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto. Third Edition (March 2006) This edition applies to the IBM TotalStorage 3580 Tape Drive Model L33/L3H Setup, Operator, and Service Guide and to all subsequent releases and modifications until otherwise indicated in new editions.

  • Page 5: Second Edition

    Registering for My Support My Support registration provides e-mail notification when new firmware levels have been updated and are available for download and installation. To register for My Support, visit the web at http://www.ibm.com/support/mySupport Sending Us Your Comments ® Your feedback is important in helping IBM provide accurate and useful information.
  • Page 6 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 7: Table Of Contents

    Procedure 4: Checking SCSI Connections . 47 Procedure 5: Verifying SCSI Interface Operation ... . . 15 Communications . 48 Power Button . . 15 © Copyright IBM Corp. 2004, 2006...
  • Page 8 Mount Kit ... . . 85 Rack Safety . . 85 Index ....119 Verify Kit Contents . . 86 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 9: Figures

    Figures AC Grounding Diagram (50 Hz and 60 Hz) RID tag on rear panel . . 53 The IBM TotalStorage 3580 Tape Drive . Types of Receptacles . 60 Front panel components . Front view of shelf attached to rack rails Rear panel components .
  • Page 10 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 11: Tables

    . 67 Bar code label requirements for Ultrium tape Supported TapeAlert Flags . 83 drives and libraries . . 26 Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge . . 40 © Copyright IBM Corp. 2004, 2006...
  • Page 12 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 13: Safety And Environmental Notices

    Danger notices contain a Dxxxx reference number. Caution notices contain a Cxxxx reference number. Rack safety notices contain a Rxxxx reference number. Use the reference number to locate the translation in IBM Translated Safety Notices, 96P0851. The sections that follow define each type of safety notice.

  • Page 14: Performing The Safety Inspection Procedure

    4. Inspect the power cable for visible cracks, wear, or damage. Figure 1. AC Grounding Diagram (50 Hz and 60 Hz) AC Ground Chassis Frame AC Ground Terminated in Power Supply IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 15: Product Recycling And Disposal

    In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333.

  • Page 16: Flat Panel Display

    This unit contains recyclable materials. The materials should be recycled where facilities are available and according to local regulations. In some areas IBM may provide a product take-back program that ensures proper handling of the product. For more information, contact your IBM representative.

  • Page 17: Preface

    Preface ® This guide describes how to install and use the IBM TotalStorage 3580 Tape Drive in the following chapters:. “Product Description” on page 1 describes the product, discusses supported servers, operating systems, and device drivers, and lists hardware specifications.

  • Page 18: Related Publications

    Refer to the following publications for additional information. To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto. v IBM TotalStorage 3580 Tape Drive Quick Reference, GC26-7709, illustrates how to configure and operate the IBM TotalStorage Ultrium Tape Drive (Generation 3).

  • Page 19: Product Description

    The IBM TotalStorage 3580 Tape Drive Model L33/L3H offers high-capacity, performance, and technology designed for the midrange open systems environment. This new model incorporates the new Linear Tape-Open (LTO) IBM TotalStorage Ultrium Tape Drive (Generation 3), which more than doubles maximum tape drive performance over the Generation 2 LTO Ultrium Tape Drive (Ultrium 2).

  • Page 20: Front Panel Components

    The tape drive is an external stand-alone or rack-mountable unit and is the entry point for the family of IBM Ultrium tape products. It provides an excellent migration path from digital linear tape (DLT or SDLT), 1/4-inch, 4mm, or 8mm tape drives.

  • Page 21: Rear Panel Components

    Rear Panel Components Power receptacle SCSI address switch SCSI connectors Serial number label Figure 4. Rear panel components 3580 Models Table 1 lists all 3580 models with associated SCSI attachment and drive type. Table 1. 3580 Models Model SCSI Attachment Tape Drive Ultrium 3 Ultrium 3...

  • Page 22: Drive Performance

    The 3580 attaches to many servers and many operating systems. To determine the latest supported attachments, visit the web at http://www.ibm.com/storage/lto. For specific instructions about attaching the 3580 , see “Configure the Tape Drive to a Server/Host” on page 13. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 23: Supported Device Drivers

    Supported Device Drivers IBM offers device drivers which enable the tape drive to interact with a variety of servers. To properly install an IBM device driver (if required), refer to the IBM Ultrium Device Drivers Installation and User’s Guide. For applications that use other device drivers, see the application’s documentation to determine which drivers to...

  • Page 24: Specifications

    −40 to 60°C Temperature (50 to 100°F) (−40 to 140°F) (−40 to 140°F) Relative humidity 20 to 80% 10 to 90% 10 to 90% Maximum wet bulb 26°C Non-condensing Non-condensing temperature (79°F) IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 25: Installation

    __ 11. “Install Device Drivers” on page 13 __ 12. “Configure the Tape Drive to a Server/Host” on page 13 __ 13. “Update Drive Firmware” on page 13 __ 14. “Register for My Support” on page 14 © Copyright IBM Corp. 2004, 2006...

  • Page 26: Unpack The Tape Drive

    __ 8. Optional Rack Mount Kit __ 9. The IBM TotalStorage 3580 Tape Drive Model L33/L3H Quick Reference, GC26-7709 __ 10. The IBM TotalStorage 3580 Tape Drive Model L33/L3H Setup, Operator, and Service Guide, GC26–7708 (this guide) __ 11. The IBM Translated Safety Notices manual Install the Rack Mount Kit (optional) Refer to Appendix D, “Installing a 19-inch Rack Mount Kit,”...

  • Page 27: Inspect The Power Cord And Outlet

    Inspect the Power Cord and Outlet __ 1. Inspect the power cord plug to ensure that it matches the power receptacle. If it does not match, see “Power Cords” on page 56 to determine the appropriate power cord. __ 2. Ensure that all associated electrical outlets are properly grounded and that the circuit breaker is turned on.

  • Page 28: Connect Power

    4. Insert a customer-supplied scratch (blank) data cartridge that is not write-protected (or the tape drive will exit maintenance mode). The SCD changes to a flashing . The tape drive runs the tests. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 29: Install The Scsi Host Adapter Card (If Required)

    SCSI card installation in your server’s documentation. For a list of supported adapters and required interposers, visit the web at http://www.ibm.com/storage/lto. Although the LVD hardware in the tape drive is capable of operating in the single-ended (SE) mode, SE operation is not recommended or supported.

  • Page 30: Example Of Connecting One Scsi Device To The

    LVD SCSI interface, use a cable with a total length of 12 m (39 ft) or less. Attention Do not mix LVD and HVD/DIFF SCSI host adapters, tape drives, or terminators on the same bus, as they could become damaged. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 31: Install Device Drivers

    As with all devices, it is recommended that you run the latest level of firmware which can be downloaded by visiting http://www.ibm.com/storage/lto. Verify that the latest level of firmware is installed on your machine before contacting IBM for technical support (see “Procedure 1: Determining Firmware Level and Capturing Drive Dump”...

  • Page 32: Register For My Support

    My Support registration provides email notification when new firmware levels have been updated and are available for download and installation. For more information, see “Registering for My Support” on page iii. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 33: Operation

    Note that (depending on its location on the reel) the tape may take as long as 10 minutes to completely rewind and eject. © Copyright IBM Corp. 2004, 2006...

  • Page 34: Single-Character Display (Scd)

    Table 4 on page 17 lists the conditions of the Status Light and Single-character Display (SCD) and provides an explanation of what each condition means. For any condition other than those listed, the Status Light is not illuminated. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 35: Meaning Of Status Light And Single-Character Display (Scd)

    Table 4. Meaning of Status Light and Single-character Display (SCD) If the and the Status Light Meaning SCD is... is... The drive has no power or is powered off. Green The drive is powered on and in an idle state. Flashing The drive is reading from the tape, writing to the tape, rewinding the tape, locating data Green...

  • Page 36: Inserting A Tape Cartridge

    If you set the write-protect switch so that data cannot be written to it (in the locked position), the SCD will flash amber. Figure 7. Inserting a cartridge IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 37: Removing A Tape Cartridge

    Removing a Tape Cartridge Attention Failure to remove a cartridge before powering off the unit may result in damage to the cartridge or to the drive. To remove a cartridge: 1. Ensure that the unit is powered on. Note: In the following step, the tape may take as long as 10 minutes to completely rewind and eject (depending on its location on the reel).

  • Page 38: Updating Drive Firmware

    You use the ITDT tool to perform the following tasks: v Update firmware using SCSI to all IBM LTO Tape Drive and many Tape Library products (non-IBM devices may not be selected). v Upload drive and library dump files v Perform drive and library diagnostics, including drive read/write diagnostics The ITDT tool is a command line utility.

  • Page 39: Updating The Firmware With An Fmr Tape Cartridge

    For instructions about updating firmware from a server that uses an IBM tape device driver, refer to the IBM Ultrium Device Drivers Installation and User’s Guide. To update firmware from a server that uses a non-IBM tape device driver, refer to the documentation for that device.

  • Page 40: Cleaning The Tape Drive

    If an expired or defective cleaning cartridge is inserted, the drive will eject this cartridge without cleaning the drive, and the cleaning bit will remain The IBM TotalStorage LTO Ultrium Cleaning Cartridge is valid for 50 uses. Cleaning the Tape Drive Clean the exterior surface of the tape drive with a damp towel.

  • Page 41: Ultrium Media

    IBM. The IBM TotalStorage LTO Ultrium 400 GB Data Cartridge cannot be interchanged with the media used in other IBM non-LTO Ultrium tape products. Figure 8 shows the IBM TotalStorage LTO Ultrium 400 GB Data Cartridge and its components. LTO cartridge memory...

  • Page 42: Data Cartridge

    Data Cartridge The different generations of IBM TotalStorage Ultrium data cartridges can be identified by color: Data Cartridge Case Color Ultrium 3 Slate Blue Ultrium 3 Write Once, Read Many (WORM) Slate Blue top; Grey bottom Ultrium 2 Purple Ultrium 1 Black All three generations contain 1/2-inch, dual-coat, metal-particle tape.

  • Page 43: Capacity Scaling

    Certain built-in security measures help ensure that the data written on a WORM cartridge does not become compromised, for example: v The format of an IBM Ultrium 3 400 GB WORM Tape Cartridge is unlike that of standard read/write media. This unique format prevents a drive that lacks WORM-capable firmware from writing on a WORM tape cartridge.

  • Page 44: Requirements

    Error Code 7. Upgrading the drive firmware to the correct code level will resolve the problem. Requirements To add WORM capability to your IBM LTO Ultrium generation 3 drive(s), you need the following: v IBM Ultrium 3 400 GB WORM tape cartridge(s) (see “Ordering Media Supplies”...

  • Page 45: Guidelines For Using Bar Code Labels

    Guidelines for Using Bar Code Labels Apply the following guidelines whenever using bar code labels: v Use only IBM-approved bar code labels on cartridges to be used in an IBM tape product. v Do not reuse a label or reapply a used label over an existing label.

  • Page 46: Write-Protect Switch

    (blank) cartridges; the tape drive will not be able to write new data to them. If you must manually set the write-protect switch, slide it left or right to the desired position. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 47: Setting The Write-Protect Switch

    Figure 11. Setting the write-protect switch Using Ultrium Media...

  • Page 48: Handling The Cartridges

    Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ultrium Tape Drives, use the guidelines described below. Provide Training v Post procedures that describe proper media handling in places where people gather.

  • Page 49: Provide Proper Acclimation And Environmental Conditions

    Figure 12. Tape cartridges in a Turtlecase v Never ship a cartridge in a commercial shipping envelope. Always place it in a box or package. v If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure the following: –...

  • Page 50: Perform A Thorough Inspection

    If you suspect that the cartridge has been mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge. v Review handling and shipping procedures. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 51: Handle The Cartridge Carefully

    Perform the following steps: 1. Look for cartridge mishandling. 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “Repositioning a Leader Pin” on page 34). Then, immediately use data recovery procedures to minimize chances of data loss.

  • Page 52: Repositioning Or Reattaching A Leader Pin

    If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if you must remove more than 7 meters (23 feet) of leader tape.) The sections that...

  • Page 53: Placing The Dislodged Leader Pin Into The

    To reposition the leader pin, perform the following steps. 1. Slide open the cartridge door ( 1 in Figure 16) and locate the leader pin 2 (you may need to shake the cartridge gently to roll the pin toward the door). 2.

  • Page 54: Reattaching A Leader Pin

    Pin supplies (see 3 in Figure 18). Leader pins and C-clips. Attention v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin will damage the tape, the drive, or both.

  • Page 55: Attaching The Leader Pin Attach Tool To The Cartridge

    The following procedure describes how to reattach a leader pin. To reattach a leader pin by using the IBM Leader Pin Reattachment Kit: 1. Attach the leader pin attach tool ( 1 in Figure 19) to the cartridge 2 so that the tool’s hook 3 latches into the cartridge’s door 4 .

  • Page 56: Removing The C-Clip From The Leader Pin

    Set the pin aside and discard the clip. Figure 21. Removing the C-clip from the leader pin. Use your fingers to push the C-clip from the leader pin. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 57: Attaching The Leader Pin To The Tape

    7. Position the tape in the alignment groove of the leader pin attach tool (see 1 in Figure 22). 8. Place a new C-clip into the retention groove 2 (Figure 22) on the leader pin attachment tool and make sure that the clip’s open side faces up. 9.

  • Page 58: Environmental And Shipping Specifications For Tape Cartridges

    (noncondensing) 26°C 26°C 26°C 26°C Maximum wet bulb temperature (79°F) (79°F) (79°F) (79°F) Notes: 1. Operational storage equals less than 1 year. 2. Archival storage equals 1 to 10 years. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 59: Disposing Of Tape Cartridges

    Disposing of Tape Cartridges Under the current rules of the U.S. Environmental Protection Agency (EPA), regulation 40CFR261, the LTO Ultrium Tape Cartridge is classified as non-hazardous waste. As such, it may be disposed of in the same way as normal office trash.

  • Page 60: Ordering Media Supplies

    Supply Item Methods of Ordering IBM TotalStorage LTO Ultrium 400 GB Data v Order the cartridge from your IBM Sales Representative or any Cartridge authorized IBM Business Partner by specifying Machine Type 3589 Model 009. Specify the VOLSER characters that you want.

  • Page 61: Ordering Bar Code Labels

    The tape drive does not require cartridge bar code labels. However, if you use your data cartridges or cleaning cartridges in an IBM tape library product, you may need cartridge bar code labels if your tape library product requires them. You can order these labels separately from the IBM Data Cartridges and Cleaning Cartridges.
  • Page 62 Somerset http://www.netcllc.com/ U. K. Telephone: 44 (0) 1823 49 1439 http://www.netclabels.co.uk NetC Asia Pacific Pty Ltd Locked Bag 1 Kenthurst NSW 2156 Australia Telephone: 61 (0) 2 4573 6556 http://www.netclabels.com.uk IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 63: Troubleshooting

    Appendix A, “Error Codes,” on page 61. Should the drive need to be replaced, go to “Replacing the Tape Drive” on page 53. Please review the “Pre-Call Checklist” on page 52 before calling IBM Technical Support. Start 1. Try another electrical outlet.

  • Page 64: Procedure 1: Determining Firmware Level And Capturing Drive Dump

    2. If your cartridge does not eject properly, contact your service representative. (IBM service personnel should go to Appendix E, “Information for Authorized Service Personnel,” on page 89.) IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 65: Procedure 3: Verifying Scsi Address Switch Position

    Procedure 3: Verifying SCSI Address Switch Position If your server is not communicating with the drive, the drive’s SCSI address switch may be set incorrectly: 1. Check the SCSI address switch ( 3 in Figure 4 on page 3) to ensure that it is set to the SCSI ID chosen in “Set the SCSI ID”...

  • Page 66: Procedure 5: Verifying Scsi Interface Communications

    SAN Data Gateway. (To run the SCSI wrap test, see “Function Code 6: Run SCSI Wrap Test” on page 74; to run the SCSI loopback test, refer to the section about that test in the IBM Storage Area Network Gateway Module Setup, Operator, and Service Guide.) Fixing a Consistent Error with a Single Drive on a SCSI Bus 1.
  • Page 67 2. Disconnect all but the first drive on the SCSI bus. Move the terminator to the first SCSI device. 3. Run a device driver utility (such as IBM’s ntutil or tapeutil) to determine whether the error will occur. v If the error occurs, run the SCSI wrap test on the first drive (see “Function Code 6: Run SCSI Wrap Test”...
  • Page 68 – Isolate which cable is causing the problem by replacing one cable at a time and run the operation that caused the error after each replacement. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 69: Resolving Media-Related Problems

    Resolving Media-Related Problems To resolve problems that are related to media, the drive’s firmware includes diagnostics that verify whether a suspect cartridge and its magnetic tape are acceptable for use. These diagnostics require the use of a customer-supplied scratch (blank) data cartridge. If you encounter a media-related problem, use the following procedure: Attention When you run the Test Cartridge &...

  • Page 70: Pre-Call Checklist

    Pre-Call Checklist If you have questions or problems, go through this checklist before contacting IBM Technical Support. If your drive is the only device on the SCSI bus, ensure that the total bus length does not exceed 25 m (82 ft). If there are other devices on the bus, ensure that the total length does not exceed 12 m (39 ft.), perform the following...

  • Page 71: Replacing The Tape Drive

    P ART NUMBER 19P5941 A TTENTION: A Repair ID tag maintains the original serial number record of the machine and allows IBM to entitle the machine for future maintenance or warranty service. Mail in exchange requires the completion and securing a Repair ID tag (part number 19P5941) to the replacement unit.
  • Page 72 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 73: Features, Replacement Parts, And Power Cords

    4.5 m VHDCI/HD68 SCSI Cable 5610 10 m VHDCI/HD68 SCSI Cable 8002 IBM TotalStorage Ultrium Cleaning Cartridge (Universal) 8301 IBM TotalStorage LTO Ultrium 400 GB Data Cartridge 7003 19-inch Rack Mount Kit 8724 24-inch Rack Mount Kit Replacement Parts Note: These part numbers are for use with libraries with serial numbers of 65000 or higher.

  • Page 74: Power Cords

    Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, South Korea, Suriname, Taiwan, Trinidad Tobago, Venezuela, US Chicago NEMA 5-15P Chicago, U.S.A. v 1.8 m, 125 V v FC 9986 v PN 39M5080 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...
  • Page 75 Table 12. Power cords (continued) Description, Feature Code Index Number in Figure 25 (FC), and Part Number Plug Standard Reference Country or Region on page 60 (PN) US/Canada NEMA 6-15P Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil, v 2.8 m, 250 V Canada, Cayman Islands, v FC 9833 Costa Rica, Curacao,...
  • Page 76 Taiwan LV* CNS 10917-3 Taiwan v 2.8 m, 125V v FC 9835 v PN 39M5247 Taiwan HV** CNS 10917-3 Taiwan v 2.8 m, 250V v FC 9841 v PN 39M5254 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 77: Types Of Receptacles

    Table 12. Power cords (continued) Description, Feature Code Index Number in Figure 25 (FC), and Part Number Plug Standard Reference Country or Region on page 60 (PN) Japan LV* JIS C8303, C8306 Japan v 2.8 m, 125V v FC 9842 v PN 39M5199 Japan HV** JIS C8303, C8306...

  • Page 78: Types Of Receptacles

    Figure 25. Types of Receptacles IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 79: Appendix A. Error Codes

    “Specifications” on page 6). 3. If the proper voltages are being applied but the problem persists, replace the unit. The error code clears when you power-off the tape drive or place it in maintenance mode. © Copyright IBM Corp. 2004, 2006...
  • Page 80 2. Power the tape drive off and on, then retry the operation that produced the error. 3. If the problem persists, download new firmware and retry the operation. 4. If the problem persists, send the drive dump that you collected in step 1 to your IBM Support Center.
  • Page 81 Table 13. Error codes on the Single-character Display (continued). To clear error and cycle power, press the Unload Button for ten seconds. A drive dump will be created. Error Code Cause and Action Tape drive or media error. The tape drive determined that an error occurred, but it cannot isolate the error to faulty hardware or to the tape cartridge.
  • Page 82 RS-422 connection. Replace the tape drive. The error code clears 10 seconds after the drive detected the error or when you place the tape drive in maintenance mode. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...
  • Page 83 Table 13. Error codes on the Single-character Display (continued). To clear error and cycle power, press the Unload Button for ten seconds. A drive dump will be created. Error Code Cause and Action Tape drive hardware problem. The tape drive determined that a problem occurred which degraded the operation of the tape drive, but it did not restrict continued use.
  • Page 84 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 85: Appendix B. Performing Diagnostic And Maintenance Functions

    Write Performance Test: Performs tests to ensure that the drive can read Page 78 from and write to tape. Test Head: Performs tests to ensure that the tape drive’s head and Page 79 tape-carriage mechanics are working correctly. © Copyright IBM Corp. 2004, 2006...

  • Page 86: Entering Maintenance Mode

    61. To clear the error, turn the power off, then on again. The drive also exits maintenance mode automatically after it completes a maintenance function or after ten minutes if no action has occurred. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 87: Function Code 1: Run Drive Diagnostics

    Function Code 1: Run Drive Diagnostics Approximate Run Time = 20 minutes per loop Total Number of Loops = 10 Function Code runs tests that determine whether the drive can properly load and unload cartridges, and read and write data. The diagnostic loops ten times.

  • Page 88: Function Code 2: Update Drive Firmware From Fmr Tape

    If the update fails, the tape drive posts an error code to the SCD. To determine the error, locate the code in Table 13 on page 61. The drive then unloads the FMR tape and exits maintenance mode. Contact IBM Technical Support for problem determination or machine replacement.

  • Page 89: Function Code 3: Create Fmr Tape

    Function Code 3: Create FMR Tape Function Code copies the drive’s field microcode replacement (FMR) data to a customer-supplied scratch data cartridge. Attention For this function, insert only a customer-supplied scratch (blank) data cartridge or a cartridge that may be overwritten. During the test, the drive overwrites the data on the cartridge.

  • Page 90: Function Code 4: Force A Drive Dump

    Drive Dump” on page 73. Note: You can also force a drive dump when the tape drive is in normal operating mode. Press and hold the Unload Button for ten seconds. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 91: Function Code 5: Copy Drive Dump

    Function Code 5: Copy Drive Dump Function Code copies data from a drive dump (captured in Function Code 4) to the beginning of a customer-supplied scratch (blank) data cartridge. Attention For the function, insert only a customer-supplied scratch (blank) data cartridge or a cartridge that may be overwritten. During the test, the drive overwrites the data on the cartridge.

  • Page 92: Function Code 6: Run Scsi Wrap Test

    Table 13 on page 61. To clear the error, turn the power off, then on again. Function Code 7: Not Available This test is not available and cannot be performed. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 93: Function Code 8: Unmake Fmr Tape

    Function Code 8: Unmake FMR Tape Function Code erases the field microcode replacement (FMR) data and rewrites the cartridge memory on the tape. This converts the cartridge into a valid customer-supplied scratch (blank) data cartridge. 1. Place the drive in maintenance mode. For instructions, see “Entering Maintenance Mode”...

  • Page 94: Function Code A: Clear Error Code Log

    This function cannot be selected by itself, but is part of other maintenance functions (such as Run Tape Drive Diagnostics and Create FMR Tape) that require a tape cartridge to be inserted. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 95: Function Code E: Test Cartridge & Media

    Function Code E: Test Cartridge & Media Approximate Run Time = 15 minutes per loop Total Number of Loops = 10 Function Code performs tests that determine whether a suspect cartridge and its magnetic tape are acceptable. The diagnostic loops ten times. Press the Unload Button to stop the diagnostic and exit maintenance mode.

  • Page 96: Function Code F: Write Performance Test

    SCD. To determine the error, locate the code in Table 13 on page 61. The tape drive unloads the cartridge and exits maintenance mode. To clear the error, turn the power off, then on again. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 97: Function Code H: Test Head

    Function Code H: Test Head Approximate Run Time = 10 minutes Total Number of Loops = 10 Function Code performs tests to ensure that the tape drive’s head and tape-carriage mechanics work correctly. The diagnostic loops ten times. Press the Unload Button to stop the diagnostic and exit maintenance mode.

  • Page 98: Function Code J: Run Fast Read/Write Test

    SCD. To determine the error, locate the code in Table 13 on page 61. The tape drive unloads the cartridge and exits maintenance mode. To clear the error, turn the power off, then on again. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 99: Function Code L: Load/Unload Test

    Function Code L: Load/Unload Test Approximate Run Time = 15 seconds per loop Total Number of Loops = 10 Function Code tests the drive’s ability to load and unload a tape cartridge. The diagnostic loops ten times. To stop the diagnostic and exit maintenance mode, press the Unload Button once to abort the test.

  • Page 100: Function Code P: Enable Post Error Reporting

    1. Place the drive in maintenance mode. For instructions, see “Entering Maintenance Mode” on page 68. 2. Press and hold the Unload Button for three seconds while appears in the SCD. The SCD changes to IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 101: Appendix C. Tapealert Flags

    Expired clean Invalid cleaning tape Hardware A Hardware B Interface Eject media Download fail Drive temperature Drive voltage Diagnostics required Tape directory invalid at unload Tape system area write failure Tape system area read failure © Copyright IBM Corp. 2004, 2006...
  • Page 102 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 103: Appendix D. Installing A 19-Inch Rack Mount Kit

    Attempting to move the drawer partially or completely out of the rack may cause the rack to become unstable or cause the drawer to fall out of the rack. (R001) © Copyright IBM Corp. 2004, 2006...

  • Page 104: Verify Kit Contents

    (R002) Verify Kit Contents Description 1 fixed shelf 4 screws 2 tie wraps Installation Instructions (Feature 7003) Tools Required v 7 mm nut driver or 7 mm socket wrench IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 105: Installing The Shelf

    Installing the Shelf 1. Decide at what level you want to install the shelf. The 3580 requires 3 units (EIAs) of rack space (see 2 in Figure 26). Note: All vertical rack measurements are given in rack units (U). One U is equal to 4.45 cm (1.75 in.).

  • Page 106: Removing The Shelf From The Rack

    The shelf installation is complete. You can now install your equipment on the shelf. Removing the Shelf from the Rack To remove the shelf from the rack, reverse the steps in the installation procedure. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 107: Appendix E. Information For Authorized Service Personnel

    Appendix E. Information for Authorized Service Personnel Attention These procedures must be performed only by a trained IBM service provider. SSRs should claim their time against service code 33 ECA 013 when performing this procedure. Removing the Internal Drive Step 1. Remove the Cover 1.

  • Page 108: Step 2. Remove The Internal Drive

    1. Unplug the internal power cable ( 3 in Figure 30) from the drive. Figure 30. Removing cables from the internal drive 2. Unplug the internal SCSI address cable ( 2 in Figure 30) from the drive. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 109: Removing The Screws Securing The Internal

    3. Unplug the internal SCSI cable ( 1 in Figure 30 on page 90) from the drive. 4. Turn the chassis over with the rear of the chassis slightly off the work surface. Figure 31. Removing the screws securing the internal drive 5.

  • Page 110: Manually Removing A Tape Cartridge

    Recommended Tools v 2.5 mm offset hex wrench (do not use magnetized wrench) v #1 Phillips screwdriver v ESD Kit v Flashlight (optional) v #1 Flathead screwdriver (optional) IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 111: Beginning Procedure

    Beginning Procedure __ Step 1. Perform the procedure, “Removing the Internal Drive” on page 89, or refer to the enclosure documentation for instructions on removing the drive. __ Step 2. Place the drive on a non-slip, sturdy work surface. __ Step 3. Ground yourself to the drive by using the ESD Kit. __ Step 4.
  • Page 112 -- OR -- No damage to tape (or no apparent failure) - There appears to be no damage or slack to the tape. Return the drive after the procedure is completed. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 113: Tape Spooled Off Supply Reel

    Tape Spooled off Supply Reel __ Step 1. With the front of the drive facing you, pull an arm’s length of tape out of the takeup reel from the left side of the drive. __ Step 2. From the takeup reel, thread tape around the rear of the tape path and over the head rollers on the left side of the drive.

  • Page 114: Tape Pulled From Or Broken Near Leader Pin

    __ Step 3. Locate the threader motor worm gear ( 4 in Figure 35) the rear of the drive. You can either: a. Use your finger to rotate the threader motor worm gear and slowly rotate the threader mechanism gear ( 6 in Figure 35) clockwise; or IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 115: Leader Block Assembly (Lba)

    b. Use a #1 flathead screwdriver to turn the threader worm gear ( 9 in Figure 35 on page 96) clockwise. This rotates the threader motor worm gear ( 4 in Figure 35 on page 96) clockwise, drawing the tape leader block assembly (LBA) into the cartridge.

  • Page 116: Tape Broken In Mid-Tape

    99) in the bottom cover. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle. begin spooling tape back into the cartridge by turning the hex wrench clockwise. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 117: Tape Tangled Along Tape Path

    Figure 37. Using hex wrench to rewind tape into cartridge __ Step 7. Turn the supply reel clockwise, carefully guiding the mended portion of the tape to wind around the hub of the supply reel located inside the cartridge. Continue spooling into the cartridge until the tape is taut.

  • Page 118: Using Hex Wrench To Rewind Tape Into

    Use a #1 flathead screwdriver to turn the worm gear ( 9 in Figure 39 on page 101) clockwise. This rotates the threader motor worm gear ( 4 in Figure 39 on page 101) clockwise, drawing the LBA into the cartridge. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 119: Drive With Cover Removed To Reveal Gear Train

    Figure 39. Drive with cover removed to reveal gear train. Loader motor worm gear Threader mechanism gear Cartridge loader tray guide Lever bearing Rotator stub Loader mechanism gear Threader motor worm gear Threader worm gear Threader intermediate gear __ Step 7. As the tape leader block assembly (LBA) is secured in the cartridge, you should hear the LBA retention spring clips click into place.

  • Page 120: No Apparent Failure Or Damage To Tape

    __ Step 15. Refer to the appropriate procedure to install the new drive and return the failed drive. No Apparent Failure or Damage to Tape __ Step 1. Set the drive on its left side with the head and tape path facing up. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 121: Using Hex Wrench To Rewind Tape Into

    Figure 41. Using hex wrench to rewind tape into cartridge __ Step 2. From the bottom of the drive, locate the access hole ( 1 in Figure 41). __ Step 3. Insert a 2.5 mm offset hex wrench through the bottom cover access hole and into the reel motor axle.

  • Page 122: Drive With Cover Removed To Reveal Gear

    ( 6 in Figure 42) counterclockwise. Continue turning until the rotator stub ( 3 in Figure 42) loses contact with the lever ( 7 in Figure 42). This releases the LBA leader pin. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 123: Leader Block Assembly (Lba)

    __ Step 9. Rotate the threader motor worm gear ( 4 in Figure 42 on page 104) to turn the threader mechanism gear ( 6 in Figure 42 on page 104) counterclockwise. This moves the LBA out of the cartridge and past the read/write head.

  • Page 124: Replacing The Internal Drive

    4. Align the four screw holes in the cover by the feet with the screw holes in the chassis. 5. Replace the 4 screws by the feet. 6. Reconnect all cables to the rear panel of the unit. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 125: Notices

    The materials at those web sites are not part of the materials for this IBM product and use of those web sites is at your own risk.

  • Page 126: Trademarks

    All statements regarding IBM’s future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only. All IBM prices shown are IBM’s suggested retail prices, are current and are subject to change without notice. Dealer prices may vary.
  • Page 127 Other company, product, and service names may be trademarks or service marks of others. Notices...

  • Page 128: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 129: Germany Electromagnetic Compatibility Directive

    TV communications and to other electrical or electronic equipment. Such cables and connectors are available from IBM authorized dealers. IBM cannot accept responsibility for any interference caused by using other than recommended cables and connectors.

  • Page 130: Taiwan Class A Electronic Emission Statement

    Taiwan Class A Electronic Emission Statement Korea Class A Electronic Emission Statement IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 131: Glossary

    British thermal unit (Btu). The quantity of heat CRU. See customer replaceable unit. required to raise the temperature of one pound of water one degree Fahrenheit at a specified temperature. © Copyright IBM Corp. 2004, 2006...
  • Page 132 . The controlling or highest-level system in a data communication configuration. Synonymous with server. Hz. Hertz. eject. To remove or force out from within. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 133: Drive

    LTO-CM. LTO cartridge memory. label. A slip of paper with an adhesive backing that LTO cartridge memory (LTO-CM). Within each IBM can be written on and affixed to a tape cartridge as a LTO Ultrium Data Cartridge, an embedded electronics means of identification or description.
  • Page 134 Small Computer Systems loader motor gear in the drive and holds the shaft for Interface (SCSI). Synonymous with SCSI bus cable and easy turning. SCSI cable. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...
  • Page 135 SCSI bus cable. See SCSI bus. v SCSI-1: Uses an 8-bit bus, and supports data rates of 4 MBps. SCSI cable. See SCSI bus. v SCSI-2: Same as SCSI-1, but uses a 50-pin connector instead of a 25-pin connector, and supports multiple SCSI command.
  • Page 136 The electric potential or potential difference expressed in volts. W. Watts. IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...

  • Page 137: Index

    77 ordering 43 installation 11 Test Head 79 Location rules 9 SCSI ID Write Performance Test 10, 78 address switch 47 Drive setting 9 all Ultrium models 3 SCSI Wrap Test 74 features 1 © Copyright IBM Corp. 2004, 2006...
  • Page 138 FMR tape 21 using SCSI interface 20 WORM (Write Once, Read Many) 25 Write Once, Read Many (see WORM) 25 Write Performance Test 10, 78 Write-Protect Switch setting 28 IBM TotalStorage 3580 Tape Drive Setup, Operator, and Service Guide...
  • Page 139 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 140 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GC26-7708-03 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 142 Part Number: 23R6251 Printed in USA GC26-7708-03...

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