Where To Get Help; Technical Support Web Site; Contacting Epson Support; Before Contacting Epson - Epson SC-p400 series User Manual
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- Quick start manual (2 pages) ,
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SC-P400 Series
User's Guide
Where To Get Help
Technical Support Web
Site
Epson's Technical Support Web Site provides help with
problems that cannot be solved using the
troubleshooting information in your product
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
http://support.epson.net/
If you need the latest drivers, FAQs, manuals, or other
downloadables, access the site at:
http://www.epson.com
Then, select the support section of your local Epson
Web site.
Contacting Epson
Support
Before Contacting Epson
If your Epson product is not operating properly and you
cannot solve the problem using the troubleshooting
information in your product documentation, contact
Epson support services for assistance. If Epson support
for your area is not listed below, contact the dealer where
you purchased your product.
Epson support will be able to help you much more
quickly if you give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the
product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in
the product software.)
❏ Brand and model of your computer
Where To Get Help
❏ Your computer operating system name and version
❏ Names and versions of the software applications
you normally use with your product
Help for Users in North America
Epson provides the technical support services listed
below.
Internet Support
Visit Epson's support website at
support
and select your product for solutions to
common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Speak to a Support Representative
Dial: (562) 276-1300 (U.S.), or (905) 709-9475
(Canada), 6 am to 6 pm, Pacific Time, Monday through
Friday. Days and hours of support are subject to change
without notice. Toll or long distance charges may
apply.
Before you call Epson for support, please have the
following information ready:
❏ Product name
❏ Product serial number
❏ Proof of purchase (such as a store receipt) and date
of purchase
❏ Computer configuration
❏ Description of the problem
c
Important:
For help using any other software on your system,
see the documentation for that software for
technical support information.
107
http://epson.com/
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