Contents 1 Working on your computer.................5 ....................5 Before working inside your computer ........................6 Turning off your computer .....................6 After working inside your computer 2 Removing and installing components.............. 8 ..........................8 Recommended tools ..........................8 Removing the cover ..........................9 Installing the cover ........................
Page 4
System Setup options ..........................47 Updating the BIOS ....................... 48 System and setup password ..............48 Assigning a system password and setup password ..........49 Deleting or changing an existing system and/or setup password 5 Specifications...................... 50 6 Contacting Dell....................55...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board. Remove the cover. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.
Page 7
If required, verify that the computer works correctly by running Dell Diagnostics.
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the cover Follow the procedure in...
Installing the cover Place the cover on the computer and slide the cover until it clicks into place. Follow the procedure in After Working Inside Your Computer Removing the front bezel Follow the procedure in Before Working Inside Your Computer. Remove the cover.
Installing the fan duct Align the slots on the fan duct, with the screws on the heat sink. Insert the fan duct until it clicks into place. Install the cover. Follow the procedure in After Working Inside Your Computer. Removing the memory module Follow the procedure in Before Working Inside Your Computer.
Installing the memory module Align the notch on the memory module with the tab on the memory module connector. Insert the memory module into the memory module socket. Press the memory module until the memory module retention tabs click into place. Install the: optical drive hard drive assembly...
Removing the expansion card Follow the procedure in Before Working Inside Your Computer. Remove the: cover fan duct To remove the expansion card: a. Pull the metal tab to open the expansion card latch [1]. b. Pull the tab forward [2] and pull the expansion card from the connector on the computer [3]. Installing the expansion card Insert the expansion card into the connector on the system board.
To remove the hard drive assembly: a. Pull the hard drive release handle forward to release the hard drive bracket from the computer [1]. b. Lift the hard drive assembly away from the computer [2]. Removing the hard drive from the hard drive bracket Follow the procedure in Before Working Inside Your Computer.
Installing the hard drive into the hard drive bracket Insert the hard drive into the hard drive bracket until it clicks into place. Install the: hard drive assembly bezel cover Follow the procedure in After Working Inside Your Computer. Installing the hard drive assembly Insert the hard drive assembly into the slot on the computer.
Page 15
To remove the optical drive: a. Holding the blue latch [1], lift the optical drive cage and disconnect the cables from the optical drive. [2] b. Lift the optical drive cage away from the computer [3]. To remove the optical drive from the optical drive cage: a.
Installing the optical drive Slide the optical drive into the optical drive cage. Align the tabs on the optical cage with the slots on the computer. Lower the optical drive cage into the computer and lock the latch. Connect the data and power cables to the optical drive. Install the: hard drive assembly front bezel...
Installing the system fan Place the system fan in the computer. Pass the grommets through the chassis and slide outward along the groove to secure it in place. Connect the system fan cable to the system board. Install the: optical drive hard drive assembly front bezel cover...
Installing the heat sink assembly Place the heat sink assembly onto the processor. Tighten the captive screws to secure the heat sink assembly to the system board. Connect the heat sink cable to the system board. Install the: fan duct optical drive hard drive assembly front bezel...
Installing the processor Align the processor with the socket keys. Align the pin-1 indicator of the processor with the triangle on the socket. Place the processor on the socket such that the slots on the processor align with the socket keys. Close the processor shield by sliding it under the retention screw.
Installing the VGA daughter board Align the VGA daughter board with the screw holder on the system board. Tighten the screw to secure the VGA daughter board to the system board. Insert the VGA connector into the slot at the back of the computer. Tighten the screws to secure the VGA connector to the computer.
Page 21
To remove the PSU: a. Disconnect the power cable from the system board [1] [2]. b. Lift the cables away from the computer [3]. c. Remove the screws that secure the PSU to the computer [4]. Press the blue release tab [1], slide the PSU and lift it away from the computer [2].
Installing the power supply unit (PSU) Insert the PSU in the chassis and slide it toward the back of the computer to secure it. Tighten the screws to secure the PSU to the back of the computer. Route the PSU cables through the retention clips. Connect the power cables to the system board.
Installing the power switch Slide the power switch module into the slot on the chassis until it clicks into place. Connect the power switch cable to the connector on the system board. Install the: power supply unit optical drive hard drive assembly front bezel cover Follow the procedure in...
Installing the SD card reader Place the SD card reader on the chassis. Tighten the screws that secure the SD card reader to the computer. Route the power supply unit cables into the retention clips. Install the: power supply unit optical drive hard drive assembly front bezel...
Page 25
Place the rubber on the computer [1] and peel the adhesive tape (pink) from the rubber [2]. To install the SSD card: a. Connect the SSD card to the connector on the system board [1]. b. Tighten the screw to secure the SSD card to the system board [2].
Removing the optional SSD card Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • front bezel Remove the screw that secures the SSD card to the system board. Disconnect the SSD card from the connector on the system board. Remove the rubber from the system board.
Page 27
Disconnect all the cables connected to the system board. To remove the system board: a. Remove the screws that secure the system board to the computer [1]. b. Slide the system board toward the front of the computer and lift it from the computer [2].
Installing the system board Hold the system board by its edges and angle it toward the back of the computer. Lower the system board into the computer until the connectors at the back of the system board align with the slots on the back wall of the computer, and the screw holes on the system board align with the standoffs on the computer.
Troubleshooting your computer You can troubleshoot your computer using indicators like diagnostic lights, beep codes, and error messages during the operation of the computer. Diagnostic power LED codes Table 1. Diagnostic power LED codes Power LED light status Possible cause Troubleshooting steps •...
The hard drive failed initialization. Run the hard DISK C: FAILED INITIALIZATION drive tests in Dell Diagnostics. The operation requires a hard drive in the bay DRIVE NOT READY before it can continue. Install a hard drive in the hard drive bay.
Page 33
Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond to commands HARD-DISK DRIVE FAILURE from the computer.
Page 34
KEYBOARD STUCK KEY FAILURE connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in Dell Diagnostics. Dell MediaDirect cannot verify the Digital Rights LICENSED CONTENT IS NOT ACCESSIBLE IN...
Page 35
NO BOOT SECTOR ON HARD DRIVE Dell. A chip on the system board may be NO TIMER TICK INTERRUPT malfunctioning. Run the System Set tests in Dell Diagnostics. You have too many programs open. Close all NOT ENOUGH MEMORY OR RESOURCES. EXIT...
Date and Time options. A chip on the system board may be TIMER CHIP COUNTER 2 FAILED malfunctioning. Run the System Set tests in Dell Diagnostics. The keyboard controller may be malfunctioning, or UNEXPECTED INTERRUPT IN PROTECTED MODE a memory module may be loose.
Page 37
NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem...
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. System Setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Page 40
Allows you to connect to display through WiFi. WIDI requires Intel WiFi card, Intel graphics, and WIDI receiver in display (or WIDI compliant display). To install the WIDI application, see the Dell.com/support site to download the WIDI application. NOTE: When installing the WIDI application, connect the display to Intel onboard graphic output.
Page 41
Option Description • COM 4 SATA Operation Allows you to configure the operating mode of the integrated hard drive controller. • Disabled = The SATA controllers are hidden • ATA = SATA is configured for ATA mode • RAID ON = SATA is configured to support RAID mode Drives Allows you to enable or disable the various drives on-board: •...
Page 42
Option Description NOTE: If you do not select Auto, the on-board graphics device will be present and enabled. Table 8. Security Option Description Admin Password Allows you to set, change, and delete the admin password. System Password Allows you to set, change, and delete the system password. Internal HDD-0 Password Allows you to set, change, and delete the computer’s internal HDD.
Page 43
Option Description • Disable • On-Silent — Enabled by default if chassis intrusion is detected. CPU XD Support Allows you to enable or disable the Execute Disable mode of the processor. This option is enabled by default. OROM Keyboard Access This option determines whether users are able to enter Option ROM Configuration screens via hotkeys during boot.
Option Description NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Table 10. Intel software guard extensions Option Description Intel SGX Enable Allows you to enable or disable the Intel Software Guard Extensions to provide a secured environment for running code/storing sensitive information in the context of the main operating system.
Option Description NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled. Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled. •...
Page 46
Controls the SERR message mechanism. This option is not set by default. Some graphics cards require that the SERR message mechanism be disabled. Dell Development Allows you to turn on/off certain features to control the BIOS. This option is Configuration disabled by default.
It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support.
Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen. If you are unable to locate or find the Service Tag, click the Product Category of your computer.
To enter the system setup, press F2 immediately after a power-on or re-boot. In the System BIOS or System Setup screen, select System Security and press Enter. The System Security screen appears. In the System Security screen, verify that Password Status is Unlocked. Select System Password , enter your system password, and press Enter or Tab.
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...
Page 51
Table 22. Audio Feature Specification Integrated Two channel High Definition Audio Table 23. Network Feature Specification Integrated Intel I219-LM Ethernet capable of 10/100/1000 Mb/s communication Table 24. System information Feature Specification System chipset Intel 100 series, Q170 DMA channels Two 8237 DMA controllers with seven independently programmable channels Interrupt levels Integrated I/O APIC capability with 24 interrupts...
Page 52
Table 28. External connectors Feature Specification Audio Front panel Universal Audio Jack Back panel Line out connector Network adapter RJ-45 connector Serial 9-pin connector; 16550 C compatible Parallel 25-pin connector (optional) • Front panel: two USB 2.0 • Back panel: two •...
Page 53
Feature Specification Password clear jumper 2-pin connector RTC reset jumper 2-pin connector Internal speaker 4-pin connector Intruder connector 3-pin connector One 8-pin for PSU, one 4-pin for CPU, one 6-pin for Power connector SATA power Table 30. Controls and lights Feature Specification Front of the computer...
Page 54
Table 32. Physical dimension Feature Specifications Height 290.00 mm (11.42 inches) Width 93.00 mm (3.66 inches) Depth 312.00 mm (8.38 inches) Weight 6.00 kg (13.22 lb) Table 33. Environmental Feature Specification Temperature range Operating 5°C to 35°C (41°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum)
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.