Summary of Contents for Toshiba Satellite S70-B Series
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User’s Guide (Windows 10) If you need assistance: Technical support is available online at Toshiba’s Web site at support.toshiba.com. At this Web site, you will find answers for many commonly asked technical questions plus many downloadable software drivers, BIOS updates, and other downloads.
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(“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA, ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS, PROFITS, PROGRAMS, DATA, NETWORK...
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YOUR DATA IS ALTERED OR LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA, OR ANY OTHER DAMAGE RESULTING THEREFROM. WHEN COPYING OR...
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Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: ❖...
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The Special Interest Group. Bluetooth modules enable wireless networks over two or more (up to a total of seven) TOSHIBA portable devices. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.
Because products with wireless technology operate within the guidelines found in radio frequency safety standards and Bluetooth recommendations, TOSHIBA believes wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
If you should experience any such problem, immediately turn Bluetooth off your or Wireless LAN device. Please contact Toshiba computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or support.toshiba.com in the United States for more information.
You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required. Location of the Required Label (Sample shown below.
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Canada – Industry Canada (IC) This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
This product complies with any mandatory product specification in any country/region where the product is sold. In addition, the product complies with the following: EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the...
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United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
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Anmeldung im Outdoor-Bereich notwendig, aber nicht genehmigungspflichtig. Bitte mit Händler die Vorgehensweise abstimmen. France: Restricted frequency band: only channels 1 to 7 (2400 MHz and 2454 MHz respectively) may be used outdoors in France. Please contact A.R.T. (http://www.art-telecom.fr) for applicable procedures to follow.
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O: allowed x: forbidden ❖ To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply. The user should use the wireless LAN utility to check the current channel of operation. If operation is occurring outside of the allowable frequencies as listed above, the user must cease operating the Wireless LAN at that location and consult the local technical support staff...
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2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
FH: This equipment uses FH-SS modulation. The interference range of this equipment is less than 10m. This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048 Direct Dial: 03-3457-4850...
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Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
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Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners. U.S. patents apply to this product. See http://patents.dts.com.
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Computer Recycling Information As part of a commitment to people and the future, Toshiba promotes the efficient use of resources by working to achieve our zero-waste- to-landfill goal at all our production sites. In addition to our existing waste reduction and recycling policies, Toshiba is strongly committed to reducing electronic waste.
Contents Introduction............25 This guide ............27 Safety icons ............28 Other icons used..........28 Your computer’s features and specifications ........... 29 Documentation ............ 29 Service options ............ 29 Chapter 1: Getting Started........30 Selecting a place to work ........30 Setting up a work environment ...... 30 Keeping yourself comfortable ......
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Using the computer for the first time ....41 Initial setup............. 41 Using the Start menu ........42 Registering your computer with Toshiba ..... 43 To Shut down your computer ......43 To Restart your computer........44 To place your computer in Sleep mode....44 Adding optional external devices......
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Recording optical media ........ 69 Removing a disc with the computer on ..70 Removing a disc with the computer off ..70 Toshiba’s online resources ........71 Chapter 3: Mobile Computing ........72 Toshiba’s energy-saver design......72 Running the computer on battery power..... 72 Battery Notice ..........
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Enabling/Disabling USB Sleep and Charge............ 111 Power supply mode settings ....... 111 Service Station........... 113 TOSHIBA Application Installer ......114 Display Utility ............. 115 Chapter 6: If Something Goes Wrong ....116 Problems that are easy to fix ......116 Problems when you turn on the computer ..
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Contents Power and the batteries........122 Keyboard help............ 124 Perform a complete power cycle ....124 Uninstall the keyboard driver ....... 124 Download the latest keyboard driver ... 125 Perform a system restore......126 Clean the keyboard........126 Touchpad help ........... 126 Disable then enable the touchpad ....
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Windows operating system....152 Additional help ........... 156 If you need further assistance...... 156 Contacting Toshiba........157 Other Toshiba Internet Web sites ...... 157 Toshiba’s worldwide offices ......158 Appendix A: TOSHIBA Function Keys ....159 Functions ............159 Display brightness ........
Introduction Thank you for purchasing your new Toshiba computer. With your Toshiba computer, your work and entertainment can accompany you wherever you go. ® Your computer is ENERGY STAR qualified. Toshiba is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
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Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of certain chemicals including, but not limited to, lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’...
For more detailed information about the features and specifications on your particular model, please visit Toshiba’s Web site at support.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not...
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at support.toshiba.com. If you have a problem or need to contact Toshiba, see “If Something Goes Wrong” on page 116.
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. Please read the safety instruction information on the Quick Start document (that shipped with your computer) carefully and make sure you fully understand the instructions before you attempt to use your computer in order to avoid potential hazards that could cause bodily injury, property damage, or...
Getting Started Selecting a place to work ❖ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ❖ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.
Getting Started Selecting a place to work ❖ When typing, keep your wrists straight and try not to rest your wrists on the notebook. Support your arms on your forearm area. The forearms can be supported by the chair arm supports or the desk surface. ❖...
Getting Started Selecting a place to work ❖ When using a notebook for long hours, it may be more comfortable to dock the notebook and use an external keyboard, mouse and monitor. ❖ The keyboard and mouse (or trackball) should be close to your elbow level.
Getting Started Selecting a place to work Taking breaks and varying tasks ❖ Change the way you work so that you are not stuck in the same posture for long periods of time. Some people find it comfortable to occasionally stand while using the notebook.
Getting Started Selecting a place to work Seeking additional help Follow the advice from your employer’s company health and safety staff. Contact them if you need assistance making adjustment to your workstation or adjusting the lighting. Again, if you experience persistent or recurrent pain, ache, numbness, burning, or stiffness you should promptly see a qualified health care provider.
Getting Started Selecting a place to work Precautions Your computer is designed to provide optimum safety and ease of use, and to withstand the rigors of travel. You should observe certain precautions to further reduce the risk of personal injury or damage to the computer. ❖...
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Getting Started Selecting a place to work Consider using a hard computer insulating pad or similarly suitable hard insulating material when using a computer on your lap. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer. It could damage the computer or cause system failure.
Getting Started Setting up your computer Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your...
Always use the TOSHIBA AC adaptor that was provided with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
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Getting Started Connecting to a power source To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. California Prop 65 Warning This product contains chemicals, including lead, known to the State of California to cause cancer and birth defects or other reproductive harm.
Getting Started Charging the main battery Charging the main battery Before using the battery to power the computer, you must charge the battery. To charge the battery, leave the computer plugged into an AC power source with the computer turned off until the battery light glows white.
Getting Started Using the computer for the first time Using the Start menu Click the ) button in the lower-left corner of the Start Desktop or press the ) key to open the Start Windows menu. Here you can perform various commands, including basic tasks like turning off the power and advanced PC settings.
Registering your computer with Toshiba Registering your computer with Toshiba Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your Product. Product registration can be completed by visiting the Toshiba Web site at register.toshiba.com. Type in the requested information and complete the registration process.
Getting Started To Restart your computer To Restart your computer Click the ) button in the lower-left corner of the Start Desktop or press the ) key. Windows The Start menu opens. Click the ) icon in the Start menu. Power (Sample Image) Restart Highlight, and then click the...
Getting Started Adding optional external devices Adding optional external devices NOTE Before adding external devices, Toshiba recommends setting up your software. See “Initial setup” on page After starting your computer for the first time you may want ❖ Connect external devices (see “Connecting an external...
Getting Started Recovering the Internal Storage Drive A recovery image of your computer is stored on the internal storage drive, and the image can be restored by running the recovery utilities directly from your internal storage drive as described in the sections below. However, it is strongly recommended that you create a recovery drive (USB flash).
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Getting Started Recovering the Internal Storage Drive Click Create a recovery drive A message may appear asking you to allow this app to make changes to your PC. Click the button. (Sample Image) Create a recovery drive window In the Create a recovery drive window click Next All information stored on your USB flash drive will be erased during the process of creating the recovery drive.
Getting Started Recovering the Internal Storage Drive Restoring from a recovery drive The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery (see “Backing up your work” on page 66).
Getting Started Recovering the Internal Storage Drive Reset your PC The Reset process allows you to choose to keep your files or remove them, and then reinstall Windows. NOTE During the Reset process your computer must be connected to an external power source via the AC adaptor.
—Removes all of your personal Remove everything files, apps, and settings Installing drivers and applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. NOTE You must have an Internet connection to reinstall applications.
Getting Started Using the touchpad The Toshiba Application Installer window appears. (Sample Image) Toshiba Application Installer window Click the item you want to install. Click Install Follow the on-screen prompts to complete the installation process, see “TOSHIBA Application Installer” on page 114.
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Getting Started Using the touchpad ❖ Zoom in for a close-up view ❖ Zoom out to see more information at once Touchpad Primary control button Secondary control button (Sample Illustration) The touchpad and associated control buttons Refer to the table below for specific instructions on performing each operation.
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Getting Started Using the touchpad Do the following: Example: Open or Move the pointer to the item activate an item you want to open/activate. Do one of the following: ❖ Tap the touchpad twice in rapid succession (Sample Illustration) Tap twice to open ❖...
Getting Started Using the touchpad Do the following: Example: Zoom in/out To zoom in: ❖ Place two fingers close together on the touchpad and then slide them apart. (Sample Illustration) Zooming in To zoom out: ❖ Place two fingers slightly apart on the touchpad and then slide them together.
Touchpad setting options vary by computer model. The touchpad settings are accessible through the Mouse Properties option of the Windows Control Panel. For more information, please visit support.toshiba.com. Disabling or enabling the touchpad The touchpad is enabled by default. To enable/disable the touchpad, press the ( ) key.
Getting Started Using external display devices Using external display devices Your computer comes with a built-in display, but you can also connect the following types of external display devices to the video ports described below: NOTE To locate your HDMI Out port, please refer to your Quick Start document.
Getting Started Using external display devices NOTE You can change the display settings by pressing the keys, or by configuring the display Windows properties settings. Connecting an HDMI-compatible television or display device To connect an HDMI-compatible television or display device to the computer: ❖...
Getting Started Customizing your computer’s settings ❖ Second screen only (Sample Image) Display options window Select your desired option to save. NOTE ( ) + P keys to navigate through the Windows options without activating a selection. Press ENTER to activate a selection.
Getting Started Caring for your computer You may also wish to customize your power usage settings. For more information, see “Power Plans” on page 80. There are additional custom settings you can choose. See “Utilities” on page 100. Caring for your computer This section gives tips on cleaning and moving your computer.
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since...
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Learning the Basics Computing tips ❖ Back up your files to external media on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Learning the Basics Using the keyboard Using the keyboard NOTE Your computer may be equipped with a 10-key keyboard, depending on your model. Your computer’s keyboard contains character keys, control keys, function keys, and special Windows keys. (Sample Illustration) 10-key keyboard Print screen NOTE To capture a print screen of the entire screen, press...
) key turns the touchpad ON/OFF. If you press the ) keys, the traditional function is performed. For more refreshes the Internet page information, see “TOSHIBA Function Keys” on page 159. Special Windows keys Windows key Application key (Sample Illustration) Special Windows keys Your computer’s keyboard has two keys that have special...
Learning the Basics Starting an app Starting an app To start an app, click the ) button in the lower-left Start corner of the Desktop or press the ) key. Windows list on the left side of the Start screen Most used displays the apps most often used on your computer.
Learning the Basics Backing up your work Backing up your work Back up all the files you create in case something happens to your computer. You can back up your files to different types of media such as USB Flash, optical media, external storage media, or to a network, if available.
Learning the Basics Using the optical disc drive NOTE When viewing DVD movies use the DVD Player software that came with your computer. Optical disc drive components The optical disc drive is located on the side of the computer. Your optical disc drive may look like this: Drive in-use indicator light Eject button Manual eject hole...
Learning the Basics Using the optical disc drive Media control buttons The media control buttons located above the keyboard allow you to mute the sound and play audio CDs or DVD movies when the computer is on. Volume decrease button Play/pause button Volume increase Next track...
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Playing optical media If you insert an optical disc into the optical disc drive and the Auto-Run feature does not automatically start your disc, try launching the optical disc manually.
These problems are not due to any defect in your Toshiba computer or optical disc drive. Please refer to your computer's product specification for listing of specific format compatibilities.
Gently press the tray in to close it. Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you can use it for longer periods while traveling.
The battery life rating is only achieved on the select models and configurations tested by Toshiba under the specific test settings at the time of publication and is not an estimate of a system’s battery life under any conditions other than the...
The battery needs to be charged before you can use it to power the computer. Always use the AC adaptor specified by Toshiba. You can order a Toshiba AC adaptor from Toshiba’s Web site at accessories.toshiba.com. NOTE Battery charge time may vary depending on the applications, power management settings, and features used.
Mobile Computing Charging batteries TECHNICAL NOTE: The recharging of the battery may not occur when your computer is using all of the power provided by the AC adaptor to run applications, features, and devices. Your computer's Power Options utility can be used to select a power level setting that reduces the power required for system operation and will allow the battery to recharge.
Mobile Computing Monitoring battery power NOTE Depending on your system, the RTC battery may only charge while the computer is turned on. To recharge the RTC battery, plug the computer into a live electrical outlet and leave the computer powered on for 24 hours.
Mobile Computing Monitoring battery power HINT: Be careful not to confuse the AC power light/ Battery light ( ) and the power button ( ) light. When the AC power light/Battery light or power button light flashes amber, it indicates that the system is suspended (using the Windows operating system Sleep command).
Mobile Computing Monitoring battery power TECHNICAL NOTE: The computer drains the battery faster at low temperatures. Check your remaining charge frequently if you are working in temperatures below 50 degrees Fahrenheit. The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery.
Mobile Computing Monitoring battery power (Sample Image) Advanced settings tab of Power Options screen Configure the alarm settings to suit your needs. Click Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors, such ❖...
Mobile Computing Monitoring battery power Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance. You may also set individual power-saving options to suit your own needs. The following sections describe how to choose a Power Plan and discuss each power-saving option.
Mobile Computing Using the eco power plan Click under the selected power Change plan settings option to choose the plan you wish to edit. This screen allows you to change basic settings. Click to access Change advanced power settings settings for battery notification levels, internal storage drive power save time, etc.
If you find that a new battery is needed, contact the location where you purchased the computer for more information on replacing the battery. Toshiba will not be responsible for any product damage, data loss, service, or part replacement made necessary by improper installation of a new battery.
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Mobile Computing Changing the main battery Slide the battery release lock to the unlocked position. (Sample Illustration) Unlocking the battery Slide and hold the battery release latch to release the battery. Pull the discharged battery out of the computer. (Sample Illustration) Removing the battery If the battery is leaking or its case is cracked, put on protective gloves to handle it, and discard it immediately.
Mobile Computing Changing the main battery Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks.
Do not expose the computer to fire. The battery could explode Do not turn on the computer’s power again until an authorized Toshiba service provider has checked it for safety. Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but not limited to the loss of data.
In addition, Toshiba’s recycling initiatives include recycling programs, events and consumer promotions. For details, please visit toshiba.com/recycle. Toshiba is dedicated to preserving the environment by sponsoring , a program of the Call2Recycle™...
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs. Contact your authorized Toshiba representative for more information or visit Toshiba’s Web site at accessories.toshiba.com.
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop You can use its features to start applications, find documents, set up system components, and perform most other computing tasks.
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, taskbar, notification area, notifications, and background pattern. Notifications Icons Start button Search field Taskbar Notification area (Sample Image) Windows Desktop screen Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Exploring Your Computer’s Features Exploring the desktop ❖ TECHNICAL NOTE: If you delete a large number of files or very large files from the internal storage drive, there may be insufficient space available in the Recycle Bin to hold these files. In this case, Windows will prompt you to either permanently delete the file(s) or cancel the deletion.
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Exploring Your Computer’s Features Exploring the desktop ❖ Access Toshiba Utilities ❖ Use the Search function ❖ Suspend system activity and shut down the computer For more information, see “Using the Start menu” on page 42 “Starting an app” on page...
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Exploring Your Computer’s Features Exploring the desktop App tiles The app tiles can be accessed and launched from the Start menu. Typical app tiles are the Calendar tile and Mail tile, as well as tiles representing all other applications downloaded to your system.
Exploring Your Computer’s Features Windows Store —A specialized type of tile notification Badge notifications (shown on the Start screen tile) using symbols to indicate the number of applications that have updates available or the status of a running application. —These run a background task on behalf Raw notifications of an application while that application is not running in order to make available the latest content, such as an online...
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Your computer should then be connected. NOTE To enable or disable wireless communication, use the ) key. For more information see “TOSHIBA Function Keys” on page 159. NOTE When Airplane mode is OFF, the wireless indicator light will be lit.
Exploring Your Computer’s Features Exploring audio features Connecting your computer to a network You can connect your computer to a network to increase its capabilities and functionality. Accessing a network For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi access.
Exploring Your Computer’s Features Exploring audio features Click Voice Recorder (Sample Image) Voice Recorder screen Speak normally into the microphone. When you have finished recording, click the Stop button. Recording Your recording file is created and automatically saved for you. Using external speakers or headphones NOTE You can only plug one external audio device at a time...
Exploring Your Computer’s Features Using the Web Camera TECHNICAL NOTE: When using amplified speakers, use speakers that require an external power source. Other types of speakers will be inadequate to produce sound from the computer. To play back sound files through external speakers or headphones: Locate the headphone jack on the computer.
Exploring Your Computer’s Features Using the Memory card reader Using the Memory card reader The Memory card reader supports the use of Secure Digital™ (SD™, SDHC™, SDXC™), miniSD™, microSD™, or ® ® MultiMediaCard (MMC ) media. These media can be used with a variety of digital products: digital music players, smartphones, digital cameras, digital video camcorders, etc.
Exploring Your Computer’s Features Using the Memory card reader When inserting memory media, do not touch the metal contacts. You could expose the storage area to static electricity, which can destroy data. NOTE Always remove memory media when not in use. Removing memory media Prepare the card for removal by clicking on the Show...
Utilities eco Utility eco Utility The eco Utility monitors your power savings from using the eco power plan by tracking real-time power consumption and accumulated savings over time. To access the eco Utility: In the field, type Search eco Utility Click eco Utility The eco Utility window appears.
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
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Utilities Password Utility To set a supervisor password: In the field, type Search Password Utility Click Password Utility Click Supervisor Password (Sample Image) Supervisor Password tab Click Enter your password, and then enter it again to verify. Click NOTE Under User Policy, this option may or may not ask for password verification.
TOSHIBA is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
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Utilities Password Utility To register a password for the power-on password functions: In the field, type Search Password Utility Click Password Utility Click User Password (Sample Image) User Password tab Click Enter your password, and then enter it again to verify. Click Click to save your password as a text file.
Utilities Password Utility Deleting a user password To cancel the power-on password function: In the field, type Search Password Utility Click Password Utility A pop-up screen appears asking for a password. Enter your password, and then click Verify Click Delete An authority verification pop-up screen appears.
Utilities System Settings System Settings System Settings is the TOSHIBA configuration management tool available through the Windows operating system. To access it: In the field, type Search System Settings Click System Settings The System Settings screen appears. (Sample Image) System Settings screen – General tab...
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Utilities System Settings ❖ —Allows you to change the sequence in Boot Options which your computer searches the drives for the operating system ❖ —Allows you to configure boot priority Boot Priority settings. ❖ —Allows you to turn on the Panel open/Power on computer when opening the display panel while the computer is turned off.
Utilities Sleep Utilities Sleep Utilities This utility displays whether the “USB Sleep and Charge function” is enabled or disabled and shows the position of the USB port that supports the “USB Sleep and Charge function.” In the field, type Search System Settings Click System Settings...
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Utilities Sleep Utilities ❖ NOTE When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
Utilities Sleep Utilities Metal paper clips or hair pins/clips will generate heat if they come into contact with USB ports. Do not allow USB ports to come into contact with metal products, for example when carrying the computer in your bag. Enabling/Disabling USB Sleep and Charge This utility can be used to enable or disable the USB Sleep and Charge function.
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Utilities Sleep Utilities . To select a different charging mode, use Alternate Mode drop-down list in the utility. Power supply mode (Sample Image) Sleep and Charge screen NOTE With certain external devices, the USB Sleep and Charge function may not work no matter which charging mode you select.
Utilities Service Station Service Station The Service Station helps you keep your new computer running at its best by notifying you when updated software, firmware, documentation or other information is available for your computer. The Service Station will alert you when updates are available, and you can then choose to install the updates if you wish, or you can follow the instructions below to open the Service Station:...
TOSHIBA Application Installer TOSHIBA Application Installer NOTE You must have an Internet connection to reinstall applications. The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: In the...
Utilities Display Utility Display Utility The Display Utility allows you to adjust your display settings. To make changes: In the field, type Search Display Utility Click Display Utility The Display Utility window appears. (Sample Image) Display Utility screen Click the option you wish to change and follow the on- screen instructions.
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter. Problems that are easy to fix Your program or application stops responding.
If Something Goes Wrong Problems when you turn on the computer Select the program or application you want to close, and then click in the lower right corner. End Task Closing the failed program should allow you to continue working. If it does not, continue with the next step. Close the remaining programs one by one by selecting the program name, then select End Task...
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“trickle-charge” to the battery. Once the battery has been trickle- charged, it may begin working correctly again. If the trickle-charging does not prove effective, you can connect to Support Online by going to Toshiba support at support.toshiba.com.
If the specifications do match, locate and use the AC adaptor that shipped with your computer. If the specifications match, contact Toshiba. See “Contacting Toshiba” on page 157. The Windows operating system is not working...
If Something Goes Wrong The Windows operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers.
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If Something Goes Wrong The Windows operating system is not working Startup Repair This feature automates the repair process. The Operating System will automatically look for problems and repair them if possible. Command Prompt The command prompt is a very powerful tool for advanced users.
If Something Goes Wrong Power and the batteries Internet problems My Internet connection is very slow. Many factors contribute to the speed with which you can surf the Internet. They include: network speed, network conditions, time of day (when everyone else is surfing, your access can be slow) and popularity of the sites you are trying to access.
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This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com. Refer to this site often to stay current on the most recent software and hardware options for your computer, and for other product information.
If Something Goes Wrong Keyboard help Keyboard help NOTE If the problem is with an external keyboard connected to your computer, you may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer’s Web site. If you are experiencing problems with the functionality of any of the computer’s keyboard keys, (i.e.
Enter your computer’s serial number. Filter your search by to find and Keyboard driver download the driver for your Toshiba Function Key computer. Install the driver. Toshiba Function Key Restart your computer, see “To Restart your computer” on page...
If Something Goes Wrong Touchpad help Perform a system restore You can perform a system restore to a period in time at which the keyboard was working properly. NOTE If no restore points have been previously created then this method will not work, see “Saving system configuration with restore points”...
If Something Goes Wrong Touchpad help Install an external mouse Without a touch screen it may be challenging to navigate your way around the operating system without a working touchpad. To help you troubleshoot the issue you may want to install an (optional) external mouse. Plug a USB mouse into an open USB port on your computer.
“To Restart your computer” on page The driver is then reinstalled automatically. Download the latest touchpad driver In your Web browser go to http://support.toshiba.com/drivers. Enter your computer’s serial number. Filter your search by to find and Touchpad driver download the touchpad driver for your computer.
If Something Goes Wrong Display problems Perform a system restore You can perform a system restore to a period in time at which the touchpad was working properly. NOTE If no restore points have been previously created then this method will not work, see “Saving system configuration with restore points”...
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If Something Goes Wrong Display problems HINT: Pressing the ( ) key several times will advance you through the display options. If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor’s power cord/cable is firmly plugged into a working power outlet.
If Something Goes Wrong Disk or storage drive problems The display mode is set to “Simultaneous” and the external display device does not work. Make sure the external monitor is capable of displaying at resolutions of 1280 x 800 or higher. Devices that do not support this resolution will only work in Internal/External mode, and not simultaneous mode.
If Something Goes Wrong Optical disc drive problems Click the button. Check The Error Checking box appears. The system will alert you if you need to scan the drive. Even if you do not need to scan the drive for errors you can scan by clicking Scan drive Error-checking tests and repairs the storage drive.
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For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at support.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs.
If Something Goes Wrong Web Camera help Web Camera help There are a few easy steps to troubleshooting and fixing Web Camera issues. Any one of the steps below may fix the problem. After each step, test the Web Camera. If it works, stop troubleshooting.
If Something Goes Wrong Web Camera help (Sample Image) Web Camera driver - uninstall window After the driver uninstalls, restart your computer, see “To Restart your computer” on page The driver is then reinstalled automatically. Perform a system restore You can perform a system restore to a period in time at which the Web Camera was working properly.
If Something Goes Wrong Sound help Check for problems with third party applications Uninstall all other applications that use the Web Camera except the pre-installed camera application. If uninstalling the other applications does not fix the problem, reinstall them. If it does fix the problem, try reinstalling them again to check if the Web Camera continues to work.
If Something Goes Wrong Sound help Check and set default speakers In the field, type Search Change system sounds Click Change system sounds Click the tab. Playback Select a playback device. Click the button. Set Default NOTE If only one playback device is listed, that device is set as the default automatically.
❖ Take note of the audio driver name(s) in the event you may need to manually download the audio driver from support.toshiba.com/drivers. (Sample Image) Audio driver - uninstall window After the driver uninstalls, restart your computer, see “To Restart your computer”...
The various Audio drivers will be listed under “Sound, video and game controllers.” Take note of the Audio driver name(s) in order to locate the proper driver on the Toshiba support Web site, “Drivers & Software” page. Install the desired Audio driver.
If Something Goes Wrong Printer problems Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper.
Launch the Device Manager and carefully note any error messages these will be very helpful if you should confer with a support technician at a later time. NOTE To enable or disable wireless communication, use the For more information see “TOSHIBA Function key. Keys” on page 159.
If Something Goes Wrong Connecting to the Internet ❖ Use IPCONFIG to verify that the computer has a useful IP address one other than the private address of 169.254.xxx.xxx assigned by Windows. In the field, type Search Click Command Prompt Enter , and then press IPCONFIG/ALL...
If Something Goes Wrong Connecting to the Internet Using a wireless connection After you have an ISP and you've connected your hardware by following the ISP's instructions, you might already be connected to the Internet. To find out, open your Web browser and try visiting a Web site.
If Something Goes Wrong Connecting to the Internet Troubleshooting an Internet connection – Verify hardware Before troubleshooting any problem you are having with connecting to the Internet, verify the following: Make sure all cords/cables are connected, (e.g. modem connection from the wall and connection cables to the router).
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If Something Goes Wrong Connecting to the Internet NOTE select the “Delete the driver software for this device” box. (Sample Image) Device Manager - Network adapter uninstall After the driver uninstalls, open the menu in Action Device Manager. Select Scan for hardware changes After the driver uninstalls, restart your computer, see “To Restart your computer”...
If Something Goes Wrong Connecting to the Internet Troubleshooting an Internet connection – How to verify TCP/IP If the wireless network is not detected, you can check that the hardware in the computer is working correctly by using the PING command to verify that the network adapter and TCP/IP is working properly.
Downloading drivers and updates Using Toshiba Service Station The easiest way to update your computer with the latest components and drivers is to use Toshiba Service Station. To access TOSHIBA Service Station: In the field, type...
(or connected to) your computer. On the “Drivers & Software” area of the Toshiba support Web site, there may be several drivers listed for the same device.
(Sample Image) Driver install window The above example indicates the touchpad vendor’s name. This tells you that when you go to http://support.toshiba.com/drivers and enter your computer’s model and/or serial number to find drivers, you should filter your search by to find the Touchpad driver latest driver from that vendor.
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“Downloading drivers and updates” on page 147 instructions on using Device Manager to view the optical disc drive properties. Check the Toshiba Web site for new information on optical disc drives and their operation. A blank screen appears while watching a DVD-ROM movie or title.
If Something Goes Wrong Develop good computing habits Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature.
If Something Goes Wrong Develop good computing habits Data and system configuration backup in the Windows operating system The Windows operating system offers some easy-to-use features for backing up your Windows settings and your data documents and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
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If Something Goes Wrong Develop good computing habits Click Close Then, at a later time, you can re-establish your Windows configuration using the saved restore point. To do this: In the field, type . Click Search Create a restore point from the list that appears.
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If Something Goes Wrong Develop good computing habits Fortunately, the Windows operating system offers a convenient way to back up your computer or just your important files to a flash drives, or external hard drives. An external hard drive is recommended in case the internal storage drive fails.
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USB Sleep and Charge is not working. USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary.
If Something Goes Wrong Additional help ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary. For more information, see “Enabling/Disabling USB Sleep and Charge”...
Your dealer is your best source for current information. Technical support is available online at Toshiba’s support Web site at support.toshiba.com. At this Web site you will find answers for many commonly asked technical questions in addition to downloadable software drivers, BIOS updates, and many other downloads.
Spain United States The Rest of Europe Toshiba America Information Toshiba Europe (I.E.) GmbH Systems, Inc. Hammfelddamm 8 9740 Irvine Boulevard D-4-1460 Neuss Irvine, California 92618 Germany United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm.
TOSHIBA Function Keys TOSHIBA Function keys provide a quick way to modify selected system functions and to launch applications. Functions TOSHIBA Function keys are used to set or modify the following system functions: ❖ Brightness control ❖ Output (Display switch) ❖...
TOSHIBA Function Keys Functions Display brightness This TOSHIBA Function key decreases the screen brightness. This TOSHIBA Function key increases the screen brightness. Output (Display switch) This TOSHIBA Function key cycles through the display options and highlights the available options. (Only the first option is available when you do not have an external monitor attached.)
This TOSHIBA Function key allows you to start playing or pause the media currently playing. This TOSHIBA Function key allows you to go to the next track. This TOSHIBA Function key decreases the volume.
(Airplane mode is OFF). Zoom In/Out This TOSHIBA Function key allows you to zoom out. This TOSHIBA Function key allows you to zoom in. Zoom (Display resolution) This TOSHIBA Function key switches screen resolution. Cycle through the screen resolutions, and then select FN + [Space bar] the desired resolution.
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. Canada UL approved CSA approved United Kingdom Europe VDA approved...
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this User’s Guide. Alternating Current Basic Input/Output System BIOS Blu-ray Disc Read-Only Memory BD-ROM bits per second Compact Disc Compact Disc Read-Only Memory CD-ROM...
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Glossary Dots Per Inch Digital Versatile (or Video) Disc Digital Versatile (or Video) Disc Read-Only DVD-ROM Memory File Allocation Table Federal Communications Commission gigabyte gigabytes per second GBps Hard Disk Drive High-Definition Multimedia Interface HDMI High-Definition Multimedia Interface Consumer HDMI CEC Electronics Control Hypertext Markup Language HTML...
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Glossary Thin Film Transistor Universal Serial Bus Uniform Resource Locator Wide Area Network World Wide Web Terms The following terms may appear in this User’s Guide. —A liquid crystal display (LCD) made active-matrix display from an array of liquid crystal cells using active-matrix technology.
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Glossary —The speed at which a communication device, such baud rate as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily bits per second the same as bits per second). See also —Offering more storage capacity than Blu-ray Disc (BD) DVDs, the format was developed to allow for more data...
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Glossary —A section of very fast memory in which frequently used cache information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computer’s CPU cache, L1 cache, L2 cache main memory. See also CD-ROM —An individual compact disc.
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Glossary —A section of very fast memory residing between CPU cache the CPU and the computer’s main memory that temporarily stores data and instructions the CPU will need to execute cache, L1 cache, L2 commands and programs. See also cache —An on-screen symbol (usually a flashing vertical line) cursor that indicates the position where characters will appear...
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Glossary —A round, flat piece of material that can be magnetically disk influenced to hold information in digital form, and used in the production of magnetic disks, such as hard disks. Compare disc hard disk . See also —The device that reads and writes information and disk drive programs on external media or hard disk.
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Glossary file extension —See extension device —See external device —A collection of related information, saved on disk with a file unique name. A file may be a program, information used by a document program, or a document. See also —The section of a storage drive File Allocation Table (FAT) that keeps track of the location of stored files.
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Glossary —The physical components of a computer system. hardware software Compare —An HDMI (High-Definition Multimedia Interface) interface used to transmit high quality audio and video signal via a single cable in digital format, providing better picture quality than analog signal. —...
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Glossary —A solid state lamp (SSL) that LED (Light Emitting Diode) uses light-emitting diodes (LEDs) as the source of light, which offers long life and high efficiency output. Multiple diodes are used together, since the light created by individual light-emitting diodes is small compared to incandescent and compact fluorescent lamps.
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Glossary —A collection of computers and associated devices network that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. —A method of refreshing a computer screen, non-interlaced in which each pixel of every line is refreshed as the electron beam scans across and down the screen.
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Glossary —An icon (usually an arrow) that moves on the screen pointer when you slide your finger across the touchpad or move a mouse. Used to point to and select/activate on-screen items, such as icons, menu items, and buttons. The shape and purpose of the pointer varies depending on the program you are using and what you are doing.
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Glossary —A monitor that RGB (Red, Green, Blue) monitor reproduces all colors by mixing red, green, and blue light in various combinations. —An eight-wire connector used to connect a RJ45 connector computer to a network. —Non-volatile memory that can ROM (Read-Only Memory) Non-volatile be read but not written to.
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Glossary active-matrix display —See TFT display —To activate items displayed on the screen, such as Touch apps, setting icons, and on-screen buttons by touching them with your finger. —A list of square or rectangular icons on the Start Tile/Tiles menu representing applications that can be accessed by selecting them.
Index charge indicator light 40 charge time 74 AC adaptor 39 charger 74 AC power 74 charging 41, 74 AC power light 39 charging the real-time clock accessing (RTC) 75 network 95 conserving power 79 adding determine remaining power 77 memory 39 disposal 86 optional external devices 45...
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Index setting notifications 78 AC adaptor cord to (DC-IN) 40 taking care of 85 computer to a network 95 battery indicator light 77 external device 55 BIOS Setup HDMI-compatible TV or see System Settings display device 57 button monitor 56 eject, optical disc drive 67 power cord/cable 40 mute button 68...
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Index Toshiba Service Station 147 drivers headphones downloading 147 using 96 removing with computer off 70 icon removing with computer on 70 desktop 89 DVD player moving to desktop 89 troubleshooting 149 Power 43, 44 DVDs recycle bin 89 using 66...
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102 networking setting a user 104 wireless 93 supervisor password 102 notification area 92 user password 102 notifications 92 utility 102 port online resources HDMI 56 Toshiba 71 HDMI Out port 57 optical disc Power Auto-Run feature 69...
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36 precautions 36 printer safety precautions troubleshooting 140 battery 85 problem solving saving files 65 contacting Toshiba 157 selecting Startup options 120 a place to work 30 projector power plan options 80 connecting 56 video cables 56 Service Station 113...
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Toshiba good computing habits 151 online resources 71 hard disk drive is slow 132 registering computer installing hardware/software Toshiba Web site 43 worldwide offices 158 keyboard 124 TOSHIBA Application Installer 114 missing files/trouble accessing TOSHIBA Function key a drive 131...
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Index sound 136 uninstall/reinstall driver 134 touchpad 126 trouble running discs 133 updates trouble running programs 132 downloading 147 URL address not found 122 USB Sleep and Charge USB Sleep and Charge cannot use 155 cannot use 155 USB Wakeup function USB Wakeup function does not work 156 does not work 156...