Contents 1 Working on your computer.................5 ....................5 Before working inside your computer ........................6 Turning off your computer .....................6 After working inside your computer 2 Removing and installing components.............. 8 ..........................8 Recommended tools ..........................8 Removing the cover ..........................8 Installing the cover ..........................
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System Setup options ..........................43 Updating the BIOS ....................... 44 System and setup password ..............44 Assigning a system password and setup password ..........45 Deleting or changing an existing system and/or setup password 5 Specifications...................... 46 6 Contacting Dell....................51...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Disconnect all network cables from the computer. Disconnect your computer and all attached devices from their electrical outlets. Press and hold the power button while the computer is unplugged to ground the system board. Remove the cover. CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer.
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If required, verify that the computer works correctly by running Dell Diagnostics.
Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips screwdriver • Small plastic scribe Removing the cover Follow the procedure in...
Removing the bezel Follow the procedure in Before Working Inside Your Computer. Remove the cover. To remove the front bezel: a. Lift the tabs to release the front bezel from the computer. b. Remove the front bezel from the computer. Installing the bezel Insert the tabs on the bezel into the slots on the computer.
CAUTION: The front bezel door opens only to a limited extent. See the printed label for the maximum permissible level. Removing the hard drive assembly Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door.
Removing the hard drive from the hard drive bracket Follow the procedure in Before Working Inside Your Computer. Remove the: cover bezel hard drive assembly To remove the hard drive bracket: a. Pull one side of the hard drive bracket to disengage the pins on the bracket from the slots on the hard drive [1].
• cover Follow the procedure in After Working Inside Your Computer. Removing the optical drive Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel To remove the optical drive: a. Open the front bezel door.
Removing the optical drive (3.5-inch) Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel To remove the optical drive: a. Disconnect the data cable and power cable from the connectors on the optical drive [1, 2]. b.
a. Disconnect the SD card reader cable from the connector on the system board [1]. b. Remove the screw that secures the SD card reader to the computer [2]. c. Lift the SD card reader out of the computer [3]. Installing the SD card reader Insert the SD card reader into the slot on the system board.
Installing the memory module Align the notch on the memory module with the tab on the memory module connector. Insert the memory module into the memory module socket. Press the memory module until the memory module retention tabs click into place. Close the front bezel door.
Installing the PCIe expansion card Pull the release latch to open it. Insert the PCIe expansion card to the connector on the system board. Secure the PCIe expansion card by pushing the card retention latch until it clicks into place. Close the release latch.
Close the release latch. Install the: bezel cover Close the front bezel door. Follow the procedure in After Working Inside Your Computer. Removing the power supply unit (PSU) Follow the procedure in Before Working Inside Your Computer. Remove the: • cover •...
• bezel • cover Follow the procedure in After Working Inside Your Computer. Removing the VGA card Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door To remove the VGA card: a.
Removing the intrusion switch Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door. To remove the intrusion switch: a. Disconnect the intrusion switch cable from the connector on the system board [1]. b.
To remove the power switch: a. Disconnect the power switch cable from the system board [1]. b. Unroute the power switch cable from the retention clip. c. Press the release tab [2] and slide the power switch out of the computer [3]. Installing the power switch Insert the power switch into the slot and press it until it clicks into place.
Installing the speaker Insert the speaker into the slot and press it until it clicks into place. Open the front bezel door. Connect the speaker cable to the connector on the system board. Close the front bezel door. Install the: bezel cover Follow the procedure in...
Installing the coin cell battery Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. Press the battery into the connector until it locks into place. Close the front bezel door.
• bezel • cover Follow the procedure in After Working Inside Your Computer. Removing the processor Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door. Remove the heat sink assembly.
Removing the system fan Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door. To remove the system fan: a. Disconnect the system fan cable from the connector on the system board [1]. b.
Removing the system board Follow the procedure in Before Working Inside Your Computer. Remove the: • cover • bezel Open the front bezel door. Remove the: • heat sink assembly • processor • PCIe expansion card • optional Ethernet port card •...
Troubleshooting your computer You can troubleshoot your computer using indicators like diagnostic lights, beep codes, and error messages during the operation of the computer. Diagnostic power LED codes Table 1. Diagnostic power LED codes Power LED light status Possible cause Troubleshooting steps •...
The hard drive failed initialization. Run the hard DISK C: FAILED INITIALIZATION drive tests in Dell Diagnostics. The operation requires a hard drive in the bay DRIVE NOT READY before it can continue. Install a hard drive in the hard drive bay.
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Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. The hard drive does not respond to commands HARD-DISK DRIVE FAILURE from the computer.
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KEYBOARD STUCK KEY FAILURE connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in Dell Diagnostics. Dell MediaDirect cannot verify the Digital Rights LICENSED CONTENT IS NOT ACCESSIBLE IN...
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Error messages Description A chip on the system board may be NO TIMER TICK INTERRUPT malfunctioning. Run the System Set tests in Dell Diagnostics. You have too many programs open. Close all NOT ENOUGH MEMORY OR RESOURCES. EXIT windows and open the program that you want to SOME PROGRAMS AND TRY AGAIN use.
NOTICE - Hard Drive SELF MONITORING SYSTEM has reported that a parameter has exceeded its normal operating range. Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem...
Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
NOTE: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. System Setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
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Allows you to connect to display through WiFi. WIDI requires Intel WiFi card, Intel graphics, and WIDI receiver in display (or WIDI compliant display). To install the WIDI application, see the dell.com/support site to download the WIDI application. NOTE: When installing the WIDI application, connect the display to Intel on-board graphic output.
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Option Description • COM 4 SATA Operation Allows you to configure the operating mode of the integrated hard drive controller. • Disabled = The SATA controllers are hidden • ATA = SATA is configured for ATA mode • RAID ON = SATA is configured to support RAID mode Drives Allows you to enable or disable the various drives on-board: •...
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Option Description • Intel HD Graphics NOTE: If you do not select Auto, the on-board graphics device will be present and enabled. Table 8. Security Option Description Admin Password Allows you to set, change, and delete the admin password. System Password Allows you to set, change, and delete the system password.
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Option Description Chassis Intrusion Allows you to control the chassis intrusion feature. You can set this option • Enable • Disable • On-Silent — Enabled by default if chassis intrusion is detected. CPU XD Support Allows you to enable or disable the Execute Disable mode of the processor. This option is enabled by default.
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Option Description • Delete All Keys- Deletes all the keys NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Table 10. Intel Software Guard Extensions Option Description Intel SGX Enable Allows you to enable or disable the Intel Software Guard Extensions to provide a secured environment for running code/storing sensitive...
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Option Description NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled. Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled. •...
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Controls the SERR message mechanism. This option is not set by default. Some graphics cards require that the SERR message mechanism be disabled. Dell Development Allows you to turn on/off certain features to control the BIOS. This option is Configuration disabled by default.
It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support.
Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen. If you are unable to locate or find the Service Tag, click the Product Category of your computer.
To enter a system setup, press <F2> immediately after a power-on or re-boot. In the System BIOS or System Setup screen, select System Security and press Enter. The System Security screen appears. In the System Security screen, verify that Password Status is Unlocked. Select System Password , enter your system password, and press Enter or Tab.
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. • Windows 8.1 and Windows 8, click or tap Start →...
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Table 27. Drives Feature Specification Externally accessible (5.25-inch drive bays) Optical drive Table 28. External connectors Feature Specification Audio Front panel Universal Audio Jack Back panel Line out connector Network adapter RJ-45 connector Serial 9-pin connector; 16550 C compatible (optional) Parallel 25-pin connector (optional) •...
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Feature Specification Front panel control 5-pin connector Processor 1151-pin connector Processor fan 4-pin connector Service mode/Password clear/RTC reset 6-pin connector jumper Internal speaker 4-pin connector Intruder connector 3-pin connector One 8-pin for PSU, one 4-pin for CPU, one 8-pin for Power connector SATA power Table 30.
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Table 31. Power NOTE: Heat dissipation is calculated by using the power supply wattage rating. Power Wattage Maximum Heat Voltage Dissipation 240 W 819.00 BTU/hr 100 V AC to 240 V AC, 50 Hz to 60 Hz, 4A/2A Coin cell battery 3 V CR2032 lithium coin cell Table 32.
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.