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Motorola W370 Owner's Manual
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Motorola W370 Owner's Manual

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Summary of Contents for Motorola W370

  • Page 1 W370 MOTOMANUAL www.motorola.com...
  • Page 3 HELLOMOTO Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola W370 wireless phone. Open a menu when it appears in the display. Perform functions identified by left Web Browser Key Volume Controls Send/Answer Key Make &...
  • Page 4 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. 2006 All other product or service names are the property of their respective owners. © Motorola, Inc. 2007.

  • Page 5: Check It Out

    check it out! Battery Headset Jack Insert the headset accessory for handsfree use. Note: Your phone may not appear exactly as the phone image above. Battery Indicator Message Indicator Call Indicator...

  • Page 6: Table Of Contents

    contents check it out!... 3 menu map ... . 6 Use and Care ..8 essentials .
  • Page 7 Users ....63 FCC Notice To Users. . . 64 Motorola Limited Warranty for the United States and Canada ... . . 65 Hearing Aid Compatibility with Mobile Phones .

  • Page 8: Menu Map

    main menu [ Prepaid • Add Airtime • My Phone Number • Airtime Info • Airtime Display • Serial Number • SIM Serial Number • Code Entry Mode n Phonebook s Recent Calls • Received Calls • Dialed Calls • NotePad •...

  • Page 9: Settings Menu

    settings menu l Personalize • Home Screen • Main Menu • Color Setting • Wallpaper • Screen Saver • Quick Dial Ring Style • Style • Detail U In Call Setup • In-Call Timer • My Caller ID • Answer Options •...

  • Page 10: Use And Care

    Use and Care Use and Care To care for your Motorola phone, please keep it away from: liquids of any kind Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. extreme heat or cold Avoid temperatures below -10°C/14°F or above 45°C/113°F.

  • Page 11: Essentials

    essentials CAUTION: Before using the phone for the first time, read the Important Safety and Legal Information included in the gray-edged pages at the back of this guide. about this guide This guide shows how to locate a menu feature as follows: Find it : M >...

  • Page 12: Sim Card

    SIM card Your Subscriber Identity Module (SIM) card contains personal information like your phone number and phonebook entries. Caution: Do not bend or scratch your SIM card. Keep it away from static electricity, water, and dirt. essentials battery battery installation Note: If you remove the battery for a long time, the phone will ask you to reset the time and date.

  • Page 13: Battery Charging

    Battery life depends on the network, signal strength, temperature, features, and accessories you use. • Always use Motorola Power Connector Original™ batteries and Insert the charger. chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers.
  • Page 14 • When charging your battery, keep it near room temperature. • When storing your battery, keep it uncharged in a cool, dark, dry place, such as a refrigerator. • Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.

  • Page 15: Turn It On & Off

    turn it on & off To turn on your phone, press and hold P for 5 seconds. If prompted, enter your SIM card PIN code and/or unlock code. Caution: If you enter an incorrect PIN code 3 times in a row, your SIM card is disabled and your phone displays SIM Blocked.

  • Page 16: Main Attractions

    main attractions multimedia messages For more message features, see page 42. send a multimedia message A Multimedia Messaging Service (MMS) message contains pages with text and media objects (including photos, pictures, animations, or sounds). You can send the multimedia message to other phones with MMS and to email addresses: Find it: M >...

  • Page 17: Receive A Multimedia Message

    To enter a new number, highlight [One Time Entry] and press SELECT. To enter and store a new number, highlight [New Entry] and press SELECT. The entry can be saved in your SIM card or to your phone. 4 When you finish entering numbers/ addresses, press OK.

  • Page 18: Chatting

    chatting Select Chat from the Office Tools menu to keep in touch with friends. You can save time by inserting a common phrase, such as In a meeting now or Take Care. Press NEW > Msg: > INSERT. See “chat” on page 43. main attractions...

  • Page 19: Basics

    basics See page 1 for a basic phone diagram. display The home screen displays when you turn on the phone. To dial a number from the home screen, press the number keys and N. Note: Your home screen may look different depending on your service provider.

  • Page 20: Status Indicators

    status indicators Status indicators are shown at the top of the home screen: ã? Service Provider 100.6 FM 6:35am BROWSER PH. BOOK 1 Signal Strength Indicator − Vertical bars show the strength of the network connection. You cannot make or receive calls when ! displays.
  • Page 21 5 Active Line Indicator − Shows ? to indicate an active call, or > to indicate when call forwarding is on. 6 Message Indicator − Shows when you receive a new message. Indicators can include: r = text message t = voicemail s = voicemail &...

  • Page 22: Status Icons

    status icons The status icons show the status of incoming calls, messages, and the battery. Call Icon Message Icon Battery Icon basics alert/icon call icon Icon rapidly flashes green for incoming calls from a known caller, and slowly flashes green for 30 minutes when there is a missed call from a known caller.

  • Page 23: Menus

    menus From the home screen, press M to enter the main menu. Currently Highlighted Menu Feature Games & Apps Icon n s e É á h l U SELECT EXIT Select highlighted menu feature. Scroll up, down, left, or right. Press to select highlighted menu feature.

  • Page 24: Text Entry

    select a feature option Some features require you to select an option from a list: Phonebook another long jeff Press VIEW to long name see details of highlighted option. normal VIEW BACK Press M to open sub-menu. • Press S up or down to highlight the option you want.

  • Page 25: Choosing A Text Entry Method

    choosing a text entry method Multiple text entry methods make it easy for you to enter names, numbers, and messages. The method you select remains active until you select another method. Press # in any text entry screen to select one of the following entry methods: Primary The primary text entry...

  • Page 26: Tap Mode

    • If you want a different word (such as Progress), continue pressing keypad keys to enter the remaining characters. • Press 1 to enter punctuation or other characters. tap mode Press # in a text entry screen to switch to TAP mode.

  • Page 27: Volume

    symbol mode In a text entry screen, press # to switch entry modes until the @ (symbol) indicator displays. Press keypad keys repeatedly to cycle through its symbols. Highlight the symbol you want, then press SELECT. volume You can adjust the earpiece speaker volume while you are talking by pressing S right/up to increase the volume or left/down to decrease the volume.

  • Page 28: Codes & Passwords

    codes & passwords Your phone's unlock code is originally set to 1234. The security code is originally set to 000000. If your service provider didn't change these codes, you should change them: Find it: M > Settings > Security > New Passwords You can also change your SIM PIN or call barring passwords.

  • Page 29: Customize

    customize ring style Your phone rings and/or vibrates to notify you of an incoming call, message, or other event. This ring and/or vibration is called an alert. You can select one of six different alert profiles: Loud Ring, Soft Ring, Vibrate, Vibrate & Ring, Vibrate then Ring, and Silent.

  • Page 30: Wallpaper

    Note: To choose an analog or digital clock for your home screen, press M > Settings > Personalize > Home Screen > Clock Set. time, date, date format, and autoupdate setup When you activate the Autoupdate feature, your phone's clock will automatically adjust to the correct time zone when you travel from one time zone to another.

  • Page 31: Screen Saver

    screen saver You can set a picture or animation as a screen saver image. The screen saver displays when no activity is detected for a specified time. Tip: This feature helps save your screen but not your battery. To extend battery life, turn off the screen saver: Find it: M >...

  • Page 32: Optional Handsfree

    option Multi-key Answer by pressing any key or open to answer. Answer by pressing N. Multi-key Open to Answer by opening the flip. answer optional handsfree operation A phone headset enables you to use your phone without using your hands. Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas.

  • Page 33: Calls

    calls This chapter describes features related to making and answering calls. recent calls Your phone keeps lists of incoming and outgoing calls, even for calls that did not connect. The most recent calls are listed first. The oldest calls are deleted as new calls are added.

  • Page 34: Redial

    option Add Digits Add digits after the number. Attach Attach a number from the Number phonebook or recent calls lists. redial 1 Press N to view the Dialed Calls list. 2 Press S to scroll to the entry you want to call.

  • Page 35: Hold Or Mute A Call

    hold or mute a call When you are on a call: Press M > Hold to put all active calls on hold. Press M > Mute to put all active calls on mute. Press again to turn Mute off. call waiting When you’re using your phone, you will hear an alert if you receive a second call.

  • Page 36: Emergency Calls

    emergency calls Your service provider programs one or more emergency phone numbers (such as 911) that you can call under any circumstances, even when your phone is locked or the SIM card is not inserted. Note: Emergency numbers vary by country. The preprogrammed emergency number(s) in your phone may not work in all locations.

  • Page 37: Voicemail

    Note: For more information on the Fixed Dial feature, see the Advanced Calling section on page 37. You can call phonebook entries 1 through 9 with the push of a single key. The first nine numbers save to the SIM card correspond to the 1-Touch Dial keys 1 through 9.

  • Page 38: Inserting Special

    voicemail number stored, the phone guides you through storing a number. inserting special characters into dialing sequences You can insert special characters, as well as numbers, in a phone number. option p (pause) Your phone waits until the call connects before it dials the next digit(s) in the series.

  • Page 39: Other Features

    other features advanced calling feature conference After your first call participant is connected, dial the next number, press N and then press the LINK key. attach a Dial an area code or phone prefix for a phonebook number, press M > Attach number Number.
  • Page 40 feature M > Settings > Lantern lantern M > Office Tools > Lantern This feature makes your LCD screen function as a flashlight. To deactivate it, press any key. fixed dial When you turn on fixed dialing, you can call only numbers stored in the fixed dial list.

  • Page 41: Phonebook

    phonebook feature add new Create a new phonebook entry entry: M > Phonebook > M > New > Number Shortcut: Key in the the number using keypad keys, then press STORE. Note: An entry stored on the SIM card is available only from that SIM card.
  • Page 42 feature download You can use this function to ringtones send ringtones from one handset to another: M > Messages > Create > MMS > Insert > Sound Ringtones can be downloaded from the Web Browser. When you receive an MMS from another party, you can retrieve a ringtone from that message.
  • Page 43 feature M > Phonebook > entry > M category > Category view You can view All entries or those in the predefined category such as Business, Personal, General, VIPs, or a category you create. search Press a keypad key one or phonebook more times to jump to entries entry...

  • Page 44: Messages

    messages For basic multimedia message features, see page 14. feature M > Messages > Create send text message > SMS/EMS M > Messages > Create send multimedia > MMS message Note: Only MMS messages 100 KB or less can be sent and received.

  • Page 45: Chat

    feature browser Read messages messages received by your browser: M > Messages > Browser Msgs sending You can send a vCard by sending an MMS with vCard receiving as an attachment: vCard M > Messages > Create > MMS or MMS Templates >...

  • Page 46: Personalizing

    feature M > Web Access > Stored Pages go to stored pages M > Web Access > History view/go to previous sites M > Web Access > General Setting adjust settings Press M in the Web Access end web browser menu and choose 4.
  • Page 47 feature menu Display the main menu as view graphic icons or as a text- based list: M > Settings > Personalize > Main Menu > View main Reorder items in your phone’s menu main menu: M > Settings > Personalize > Main Menu >...

  • Page 48: Call Times & Costs

    feature master To reset all options to their factory settings and clear all clear user entries (such as downloaded wallpapers, main menu animation, and sounds): M > Settings > Initial Setup > Master Clear To clear all information, you need to enter the Security Code (000000).

  • Page 49: Handsfree Operation

    feature in-call Display time during a timer call: M > Settings > In Call Setup > In-Call Timer data times Display data times: M > Recent Calls > Data Times data Display data volumes: volumes M > Recent Calls > Data Volumes handsfree operation Note: The use of wireless devices and their accessories may be prohibited or restricted in...

  • Page 50: Network

    network feature network Display network settings information and adjust network settings: M > Settings > Network personal organizer feature M > Office Tools > Alarm Clock set alarm turn off To turn off the alarm when it alarm displays, press DISABLE. To set the alarm to ring later, press the SNOOZE key.

  • Page 51: Security

    feature M > Office Tools > Stop Watch stop watch Press START to start counting the time, press STOP to stop counting the time, and press RESET to reset the stopwatch. Note: After Stop Watch is activated, you can press SNAPSHOT to keep track of elapsed time for later reference.

  • Page 52: Fun & Games

    fun & games feature manage Manage ring tones and music sounds that you have downloaded: M > Multimedia > Sounds M > Web Access > Start start browser Browser M > Games & Apps start games other features—fun & games...

  • Page 53: Troubleshooting

    troubleshooting check here first If your phone does not seem to work properly, read this page first. when the backlight is turned off, it can seem like your phone isn’t working Question: My phone does not turn on when I press the keys, but I know the battery is good.

  • Page 54: No Backlight On The Display

    no backlight on the display Question: During phone operation, why don’t I see a backlight on the display? Answer: The backlight may be set to off. Check the setting. Find it: M > Settings > Initial Setup > Backlight phone doesn’t vibrate Question: My phone doesn’t vibrate when I have an incoming call or message.

  • Page 55: Service And Repairs

    Go to www.motorola.com/consumer/ support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1- 888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

  • Page 56: Specific Absorption Rate Data

    Specific Absorption Rate Data SAR Data This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 57 2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product. SAR Data...

  • Page 58: European Union Directives Conformance

    European Union Directives Conformance Statement Hereby, Motorola declares that this EU Conformance product is in compliance with: • The essential requirements and other relevant provisions of Directive 1999/5/EC • All other relevant EU Directives EU Conformance 0168 The above gives an example of a typical Product Approval Number.
  • Page 59 Important Safety and Legal Information...

  • Page 60: Safety And General Information

    Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.

  • Page 61: Hearing Aids

    2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at: www.motorola.com.

  • Page 62: Driving Precautions

    If your mobile device or battery has been submerged in water, punctured, or subjected to a severe fall, do not use it until you take it to a Motorola Authorized Service Center. Do not attempt to dry it with an external heat source, such as a microwave oven.

  • Page 63: Glass Parts

    Your battery, charger, or mobile device may contain symbols, defined as follows: Symbol Definition Important safety information follows. 032374o Do not dispose of your battery or mobile 032376o device in a fire. Your battery or mobile device may require 032375o recycling in accordance with local laws.

  • Page 64: Caution About High Volume Usage

    lights on in the room, take a 15-minute break every hour, and stop use if you are very tired. Caution About High Volume Usage Listening at full volume to music or voice through a headset may damage your hearing. Repetitive Motion When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of...

  • Page 65: Industry Canada Notice To

    Industry Canada Notice to Users Industry Canada Notice Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5. Industry Canada Notice...

  • Page 66: Fcc Notice To Users

    FCC Notice To Users FCC Notice Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. This device complies with part 15 of the FCC Rules. Operation is...

  • Page 67: Motorola Limited Warranty For The United States And Canada

    Canada Warranty What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (“Accessories”) and...
  • Page 68 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Warranty Use of Non-Motorola Products and Accessories. Defects or...

  • Page 69: Other Information

    This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.

  • Page 70: What Other Limitations Are There

    Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including...

  • Page 71: Hearing Aid Compatibility With Mobile Phones

    Hearing Aid Compatibility with Mobile Phones Hearing Aids Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.

  • Page 72: Information From The World Health Organization

    Motosupport/source/registration.asp Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage.

  • Page 73: Export Law Assurances

    Program for Used Wireless Devices, please visit us at: or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade. recycling.motorola.young-america.com/ index.html Export Law...

  • Page 74: California Perchlorate

    California Perchlorate Label Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: “Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/ perchlorate.”...

  • Page 75: Smart Practices While Driving

    If you choose to use your mobile device while driving, remember the following tips: • Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road.
  • Page 76 • Use your mobile device to call for help. Dial 911 or other local emergency number in the case of fire, traffic accident, or medical emergencies.* • Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.*...

  • Page 77: Index

    index accessories 9, 25, 47 accessory connector port 1, alarm clock 48 alarm, set 48 alarm, turn off 48 alert set 27 turn off 27 animation 14, 28 answer a call 7, 13, 29 attach a number 32, 37 backlight 7, 11, 29 battery 10 extending battery life 11, battery indicator 19...
  • Page 78 dialed calls 31 dialing services 38 display 9, 17, 29 backlight 29 DTMF tones 38 earpiece volume 25 emergency number 13, 34 end a call 13 end key 1, 3, 13 enter unlock code message export regulations 71 external display 3 fax call 18 fixed dial 38 frequently asked questions...
  • Page 79 navigation key 1, 3, 25 network settings 48 network settings 32, 48 NITZ 28 notepad 32 numeric entry mode 24 optional accessory 9 optional feature 9 passwords. See codes perchlorate label 72 phone number 13 phonebook 31, 32, 37 picture ID 47 power key 1, 3, 13 quick dial 38 quick dial, note 7...
  • Page 80 tap text entry setup 24 tap text entry mode 24 Templates MMS 14 text entry 22 setup 23 text message 23, 42 time zone, automatic 28 timers 46 troubleshooting 51 turn on/off 13 unlock phone 26 unlock code 26 voicemail 35 index voicemail message indicator 19, 35...

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