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EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE. CAUTION RISK OF ELECTRIC SHOCK CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Caution DCT3080 Installation Manual...
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Electric service Ground equipment clamp Grounding conductors (NEC Section 810-21) electrode system DCT3080 Installation Manual Antenna lead in wire Antenna discharge unit (NEC Section 810-20)
REPAIRS If you find the unit in need of repair, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1. FCC Compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446 or 101 Tournament Drive, Horsham, PA 19044, 1-888-944-4357, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device.
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(such as translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Overview...13 Front Panel ... 13 Rear Panel ... 15 Installation...17 Important Safety Considerations ... 17 During Transportation to the Subscriber Home ... 17 During Installation ... 17 Before You Begin... 18 Clearing the Hard Drive ... 18 DCT3080 Installation Manual...
Ethernet and Universal Serial Bus (USB) 2.0 ports for future home networking applications Adaptability to various software platforms As with all Motorola digital cable terminals, the hardware features are enabled by core operating and third party application software. cable modem...
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DCT3080 Installation Manual Figure 1-1 Front and rear views...
Motorola cannot guarantee the exact amount of programming that each subscriber will be able to record. The approximate time depends on the programming type and the drive size: All times are approximate.
Using This Manual This manual provides instructions to install and configure a DCT3080: Introduction provides a product description, a list of related Section 1 documentation, the technical help line telephone number, and the repair/return procedure. Overview describes the DCT3080 and provides an overview of Section 2 its use.
Inside the U.S.: 1-888-944-HELP (1-888-944-4357) Outside the U.S.: 1-215-323-0044 Motorola Online: The TRC is on call 24 hours a day, 7 days a week. In addition, Motorola Online offers a searchable solutions database, technical documentation, and low-priority issue creation and tracking.
Calling for Repairs If a Motorola DCT3xxx set-top requires repair service, please call one of the following Motorola Authorized Service Centers: Company World Wide Digital Teleplan To ensure efficient service, request a Return for Service Authorization (RSA) number. Be sure to display the RSA number prominently on all equipment boxes.
Some connectors are not enabled and require the support of application software. Figure 2-2 Front panel Table 2-2 Front panel Feature INFO Function Displays the current channel and program information (not supported by all applications) DCT3080 Installation Manual...
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CHANNEL Function Displays the channel number or time of day. The indicators are: MSGS — the DCT3080 has received messages for you to read ON — the DCT3080 is powered on RECORD — the DVR is recording REMOTE — the remote control is in use...
S-Video high-quality video output to a VCR or TV that accepts S-Video RCA-type video output to a VCR or TV L and R (left and right) RCA-type stereo audio output jacks Ethernet 10/100Base-T input Optical digital Dolby Digital audio or PCM audio output DCT3080 Installation Manual...
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Connector for optional external hard drive AC power connector: The bottom plug is an input for the AC power cord The top plug is an unswitched power outlet for a device such as a TV or VCR DCT3080 Installation Manual...
Installation This section provides instructions to cable the DCT3080 and check its operation. The cabling diagrams illustrate connections to high-definition or standard-definition TVs, home theater receivers, and stereo VCRs. Important Safety Considerations The DCT3080 requires careful handling to avoid potential damage to its internal hard disk drive or the loss of recorded data.
To prevent subscribers from accidentally deleting all of their recorded programs, a specific set of keystrokes is required to clear the hard drive. Having a TV connected is optional. To clear the hard drive: DCT3080 Installation Manual...
Use the following guidelines to determine the best video connection for the subscriber home entertainment system. To determine the available video inputs on the TV, check the manual supplied with the TV or the TV itself. The DCT3080 offers the following video outputs: SDTV S-Video only...
Audio Connection Options Connect the stereo audio cable to the DCT3080 and the audio left and right connectors on the TV. If the equipment supports it, use the output instead of the outputs offer better audio quality, including support for 5.1 Surround Sound.
S-video cable, or connect the composite connector using an RCA phono cable. If the TV only has a coaxial RF input, connect it to the DCT3080 Determine if you are connecting the audio to a home theater receiver or...
DCT3080 Installation Manual Connecting to an A/V Receiver – Audio Only Connect the stereo audio cable to the connectors on the AUDIO R cable terminal and the corresponding connectors on the HDTV. If your equipment supports it, use the or coaxial...
Depending on the TV’s inputs: If possible, use the If the TV has no S-Video input, use the composite connectors on the DCT3080. If the TV has an RF input only, use the terminal. The RF connection carries video and audio.
VIDEO OUT connector on the stereo VCR. INPUT VIDEO OUTPUT AUDIO R OUTPUT VIDEO connector on the stereo TV. DCT3080 Installation Manual connectors on connectors on the connector on the cable INPUT AUDIO RIGHT connector on the stereo CABLE IN...
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DCT3080 Installation Manual Figure 2-6 Connecting a Stereo TV and Stereo VCR...
INPUT VIDEO connector on the A/V receiver. OUTPUT VIDEO connector on the A/V receiver. INPUT VIDEO video connector on the A/V receiver. DCT3080 Installation Manual connectors on connectors on the connector on the cable INPUT AUDIO R VCR AUDIO IN R...
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DCT3080 Installation Manual Figure 2-7 Connecting an A/V Receiver, TV, and VCR...
DCT3080 Installation Manual Recording Your Connections Use this diagram to record the home entertainment component connections. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the cable terminal before connecting or changing cable connections.
Data Device Connections The DCT3080 provides optional high-speed data services such as Internet access, USB, Ethernet, and more. The functionality of each data device port requires, and depends on, installed application software. The DCT3080 rear panel provides the following data ports: Can be used to daisy-chain USB devices such as printers and USB 2.0...
Boot Cycle After connecting the proper cabling to the DCT3080, plug the power cord into the DCT3080 and electrical wall outlet. Begin performing the boot cycle procedure: After a few moments, the LED displays HUNT and then FR 1. The DCT3080 searches for the headend out-of-band (OOB) frequency carrier.
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When the correct OOB frequency is acquired, the LED flashes FR number. When multiple OOB frequencies are used, the DCT3080 pauses 40 seconds on each valid frequency. The LED displays dl and a progress indicator, which identifies a software object download. The progress indicator, or crawling ant, moves one position around the dl display for each segment of download received.
Invalid DLC frequency Hardware initialization failed DCT3080 Installation Manual T able 2-5 lists error codes that can occur 1 2 5 H When Error Occurs After the LED displays dl, indicating validation check failed After cycling twice through the...
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No DLC message received Bad object type or class Eb15 No matching DCT3080 Installation Manual When Error Occurs After software object download complete and FP is displayed After a successful software object download and the terminal is reset Reset within two minutes of a...
Press the sound. If the DCT3080 does not operate properly, refer to Section 5, “Troubleshooting.” When Error Occurs OOB frequencies (LED then displays Eb 02, indicating the software object download was unsuccessful.)
Initialize the DCT3080 and authorize services Turn the TV on For optimal viewing: Power off the DCT3080, and then immediately press the menu key on the front panel. If the TV is on, the on-screen menu lists the settings you can configure: >...
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TV Type you select. Defaults to 4:3 PAN/SCAN. Options are 16:9 for widescreen TVs or 4:3 LETTERBOX or 4:3 PAN/SCAN for standard TVs. Not user-configurable on the DCT3080. YPbPr Output Not user-configurable on the DCT3080. 4:3 Override Turns closed captions off or on. The front panel display Closed indicates the status of the closed captions.
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Restore All and press the ► key. Defaults To exit the menu and save your settings, press the Analog: Not configurable on the DCT3080. Digital: PRIMARY LANGUAGE, SECONDARY LANGUAGE, 3, 4, 5, or 6. The default is PRIMARY LANGUAGE. DCT3080 Installation Manual...
DCT3080 Installation Manual Graphics Overlaying the Video The DCT3080 can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and EPG. The DCT3080 overlays these graphics whenever the subscriber opens a menu, enables closed captions, or scrolls through a program grid.
Motorola website for updated versions of this manual (www.motorola.com). Using the Diagnostics To use the diagnostics: Ensure that the DCT3080 is installed with the base platform or Thin Client software and that it is connected to an AC outlet. DCT3080 Installation Manual...
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INTERFACE STATUS USER SETTING STATUS PVR/HDD STATUS DOCSIS APPLICATION SPECIFIC INFORMATION INTERACTIVE STATUS (displayed only when Thin Client is running) EXIT Figure 3-1 Example of the LED for the main menu DCT3080 Installation Manual SELECT DIAGNOSTICS MUTE MUTE to enable diagnostic...
CHANNEL CURSOR ►, , or CURSOR SELECT GENERAL STATUS EP00 CONNECTED 0x02D0 0x0000 0X34CA xxxxxxxxxx GPS MUTE MUTE Environment code DCT3080 Installation Manual ▲, or ▼ to select d01 CURSOR to execute the selected ENTER to exit. POWER Error code...
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EP14 EP15 EP18 A DCT-operations connect or disconnect message determines Connected whether the DCT3080 is CONNECTED or DISCONNECTED. State A unique 16-bit hexadecimal number that identifies the platform Platform image (also called the ROM ID). The manufacturer and product family, in hexadecimal...
The last acknowledged sequence number of a purchase sent by the Last Seq controller. It is a 16-bit, unsigned hexadecimal number. The last time the DCT3080 attempted to report back purchases to Last RB the controller, in GPS seconds. Time...
EMM DATA: SNR: AGC: EMM PROVIDER ID: EMM PID: NETWORK PID: Figure 3-4 LED display for the OOB diagnostic STARVUE frequency DCT3080 Installation Manual OOB DIAGNOSTIC 075.25 22.1 dB 23 % 0x0400 0x0403 0x0003 Data activity indicator EMM data activity indicator...
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AGC as a percentage, with an explanation: GOOD — Good value FAIR — Marginal signal level; check the signal POOR — Unusable signal INVALID — Invalid AGC value Displays the conditional access stream for the DCT3080, in hexadecimal Provider DCT3080 Installation Manual Description...
Description Displays the packet identifier (PID) stream the DCT3080 tunes to EMM PID for EMM data, in hexadecimal Displays the network PID to which the DCT3080 is tuned to Network receive network messages, in hexadecimal d04 In-Band Status This diagnostic displays the in-band status for the last attempted tuned channel.
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Data activity indicator MUTE MUTE IB diagnostic Carrier lock indicator indicator (L = locked, U = unlocked) Description Carrier locked Carrier not locked Description In-band data detected within last 5 seconds In-band data not detected within last 5 seconds DCT3080 Installation Manual...
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5 Second multiplex errors, up to 9999. It is updated every 5 seconds and Error reset each time the DCT3080 is power cycled or another digital Counts multiplex is tuned. The maximum value displayed is 9999, even if there were more than 9999 errors.
UNIT ADDRESS 0x0000 0x0000 0x0000 0x0000 xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx DCT3080 Installation Manual nnnn...
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A unique decimal number that indicates the unit address or Unit physical address. Address OOB Addresses The DCT3080 network address displayed in decimal format. Network Specifies the stream to which the OOB multicast 16 addresses Multicast are assigned. The stream type and multicast 16 addresses cycle on the OSD every 5 seconds.
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Messages not matching the multicast address are discarded. The DOCSIS, Ethernet, 1394, USB, and MAC addresses are stored in protected flash and displayed in hexadecimal. Addresses DCT3080 Installation Manual...
MPEG VIDEO LOCK MPEG AUDIO LOCK PCR LOCK CCI: 0x00 CIT: 0x00 Page 1 of 3 CURRENT CHANNEL STATUS APS: 0x00 DRM: 0x00 DCT3080 Installation Manual IB TUNER 1 0xbb 199.2500 MHz RC Flag: 0x00 RS: Forever vvv Scroll Down vvv...
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(Digital channels only) The center RF carrier frequency for the In-Band digital service. It can be from 54 to 860 MHz. Frequency Indicates whether the DCT3080 is authorized for the currently Authorized tuned service: YES — authorized NO — not authorized...
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The constrained image trigger as delivered in the PRK or the Set DRM API: 1 — set 0 — not set N/A — the value is invalid or cannot be retrieved Description In preview mode Not in preview mode DCT3080 Installation Manual...
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N/A — the value is invalid or cannot be retrieved The retention state: Forever, 1 week, 2 days, 1 day, 12 hours, 6 hours, 3 hours, 90 minutes, or Not Defined N/A — the value is invalid or cannot be retrieved DCT3080 Installation Manual...
RF Modem (Upstream) This diagnostic displays the RF modem status, if an RF modem is installed in the DCT3080. The information is updated each time this diagnostic is displayed. STATUS: CENTER FREQUENCY: REQUESTED POWER LEVEL: ACTUAL POWER LEVEL: REPORT BACK ADDRESS:...
Status The RF modem center frequency is displayed on the OSD and Center LED in MHz. Frequency The value assigned to the DCT3080 during RF leveling; in dB or Requested blank if not configured. Power Level The power level is displayed on the OSD and LED; in dB or is Actual blank if the power level has not been set.
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Number of segments remaining for download to complete. (Figure reflects 17012 segments remaining.) Code module identifier (bPC for the base platform; CODE or SYS for the system object) Code module version number DCT3080 Installation Manual Download status MUTE MUTE MUTE MUTE MUTE MUTE...
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Version The digital secure processor version in ASCII format Digital Secure Processor Lists all objects loaded, or being loaded, onto the DCT3080 Downloadable in ASCII format. The information displayed for each object Object depends on the running environment. If a download is not...
POSTPONED CONNECTED PEND CONNECT The object identifier d09 Memory Configuration This diagnostic displays the DCT3080 memory configuration. The information is updated when you display the diagnostic. SYSTEM RAM: FLASH: NVRAM: There is no LED display for this diagnostic. The Memory Configuration fields are:...
ROOT STATUS CYCLE MASTER STATUS USB I/O DEVICE: 10BT ETHERNET DEVICE: PARALLEL PORT: IR BLASTER: HARD DRIVE STATUS: SMART CARD: HDMI PORT DEVICE CONNECTED: REPEATER: DCT3080 Installation Manual Î INTERFACE STATUS INST NOT INST INST INST INST INST INST INST...
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Parallel Port INST (installed) or NOT INST (not installed) IR Blaster INST (installed) or NOT INST (not installed) Hard Drive Status INST (installed) or NOT INST (not installed) Smart Card DCT3080 Installation Manual ACTIVE/NOT ACTIVE YES/NO YES/NO XXXX x XXXX xx:x...
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Connected Indicates whether the connected device is a repeater — Repeater Yes or No. Indicates whether the DCT3080 is transmitting video over the Video Xmission HDMI port — Not Active or Active. (transmission) Indicates whether the DCT3080 is using HDCP to encrypt HDCP Enabled video transmitted over the HDMI link —...
The list displays all of the formats that the DCT3080 could read, up to a maximum of 12 formats. If the DCT3080 cannot read any formats, EDID Data is blank. An asterisk (*) after the aspect ratio means the DCT3080 supports the format.
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4:3 TV may result in a small picture with black bars around Displays whether closed captions are ENABLED or DISABLED. Closed Caption Displays the selected pen size — Auto (controlled by the closed Pen Size caption stream), Standard, Large, or Small. DCT3080 Installation Manual...
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AUTO — Service selection is controlled by the closed caption stream. PRIMARY LANGUAGE — Primary language set by the provider. SECONDARY LANGUAGE — Secondary language set by the provider. 3, 4, 5, or 6 — Set by the provider. DCT3080 Installation Manual...
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Field Description Displays the selected setting: Settings AUTO — Closed caption settings are determined by the closed caption stream regardless of user modification. USER — The configured closed caption user settings are used. DCT3080 Installation Manual...
DVR/Hard Drive Status This two-page diagnostic displays the DVR and hard-drive status. DVR Status Enabled: Stream Indexer Ver: Content Record Ver: Encoder Number Drive IDE0 DCT3080 Installation Manual DVR/Hard Drive Status True Type MPEG2 MPEG2 Record Capacity Remaining xxxxxxxxxxxxxxxxxxxx...
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Hard Drive Status Number of Installed Drives: Drive: 1 INTERNAL Model ST3120025ACE Number: Device ID: Type: Total Size: 80 GB System GPFS Content PVR Index State Active Temp (F) Over Temp DCT3080 Installation Manual Used 10864 Temp: Count:...
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The DVR/Hard Drive Status fields are: Field Description Indicates whether the DVR is enabled, based on the DCT3080 Enabled Connected State (CONNECTED or DISCONNECTED) and resource availability (resource authorized; hard disk installed and functional): True False The stream indexer version number, without leading zeros; for Stream example, version 0000000065 is displayed as “65”...
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(at least once an hour). No — There is no over-temp problem. The cumulative number of times that the hard drive Count temperature has been measured over 60º C, with the temperature checked at least once an hour. DCT3080 Installation Manual bytes).
Establish IP Connectivity: Obtain Configuration File: eCM Registered: Network Access: Initialize BPI: System Up Time: xxx Days xx Mins IP Addresses Cable Modem Set-Top Box Page 1 of 3 xx Hours xx Seconds DCT3080 Installation Manual xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx vvv Scroll Down vvv...
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Channel ID: Power Level: Symbol Rate: Page 2 of 3 DOCSIS Known MAC Addresses xx.xx.xx.xx.xx.xx xx.xx.xx.xx.xx.xx xx.xx.xx.xx.xx.xx DCT3080 Installation Manual ^^^ Scroll Up ^^^ xx.xx.xx.xx.xx.xx xx.xx.xx.xx.xx.xx QAM 256 xx.x QAM 128 x.xxx vvv Scroll Down vvv ^^^ Scroll Up ^^^...
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DCT3080 Installation Manual Page 3 of 3...
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YES — The cable modem configuration file has been successfully downloaded NO — The set-top is downloading its cable modem configuration file N/A — The value is invalid or cannot be retrieved, or DOCSIS is not enabled DCT3080 Installation Manual...
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Each byte value xx ranges from 00 to Addresses FF and is padded with zeros when necessary. For example,0:0:2D:1:F1:D is displayed as 00:00:2D:01:F1:0D. If the value is invalid or cannot be retrieved, or DOCSIS is not enabled, 00:00:00:00:00:00 is displayed. DCT3080 Installation Manual...
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It is the value reported as SNR in the MIB. If the value is invalid or cannot be retrieved, Carrier Lock is NO; if DOCSIS is not enabled, 00.0 is displayed. Upstream Channel (carries data from the set-top to the headend) DCT3080 Installation Manual...
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If the value is invalid or cannot be retrieved, or Rate DOCSIS is not enabled, 0.000 is displayed. Displays up to 32 MAC addresses learned by the DCT3080 Known MAC cable modem, including the Set-Top MAC and future MAC...
The application server IP address in dotted-decimal format Srvr # IP xxx.xxx.xxx.xxx; each xxx is from 0 to 255. It is blank if the value Addr is invalid or no value can be retrieved. DCT3080 Installation Manual APPLICATION SPECIFIC INFORMATION...
IP ADDRESS: UPM: UPSTREAM ID: DOWNSTREAM ID: STATE: MAC ABORT CNTR: SOCKET PORT STATE: Figure3-10 Interactive status LED display The Interactive Status fields are: DCT3080 Installation Manual INTERACTIVE STATUS 0.0.0.0 00000021 0000 0000 UNCONFIG 0000 UNUSED UNUSED UNUSED...
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The IP address in dotted-decimal format xxx.xxx.xxx.xxx IP Address assigned by the NC 1500 to the DCT3080. 0.0.0.0 is displayed if the IP address is not configured or unknown. The upstream modem address value is the same as the terminal ID assigned by the DAC 6000.
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Field Description The interactive status of the DCT3080: State I dc I LA r dc UNCONFIG MAC_CONNECT INIT_WAIT_DC_OR_C WAIT_LM_ACK WAIT_SO_ACK WAIT_LA_OR_SO INIT_STOPPED RUN_WAIT_DC_OR_C DCT3080 Installation Manual Description The DCT3080 is not configured for the interactive system, and, platform should run as pre-interactive.
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– for example, when the DCT3080 receives an ACK. If the counter reaches the MAC abort count limit, the DCT3080 assumes the MAC layer is unavailable due to noise, congestion, or some other problem. The DCT3080 stops...
Press and release operation keys one at a time, firmly and deliberately. Try changing channels using the buttons on the cable terminal front panel. Check the batteries in the remote control. Install new batteries if needed. DCT3080 Installation Manual button on the cable terminal front panel POWER button. POWER...
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Dolby Pro Logic). terminal Verify that the receiver is properly configured to work with all connected speakers. DCT3080 Installation Manual button on the cable terminal or the remote MUTE MUTE button on the TV was not pressed. MUTE on the remote control to ®...
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Borders can be eliminated by selecting the 4:3 PAN/SCAN option on the TV Type setting. The DCT3080 includes an integrated hard drive and a fan for The cable cooling. During normal operation, the DCT3080 emits a low terminal is humming noise, similar to a personal computer.
Size Weight Hard Disk automatic gain control Advanced Set-top Box ASTB DCT3080 Installation Manual 54 to 864 MHz Downloadable 136 carriers More than 1 channel per carrier, content dependent 64 QAM: –15 to +15 dBmV 256 QAM: –12 to +15 dBmV QPSK-modulated carrier Agile Receiver 70 –...
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International Telecommunication Union last known carrier (DOCSIS) management information base (DOCSIS) Motion Picture Advisory Association MPAA Motion Picture Experts Group-2 compression standard for digital MPEG-2 audio and video encoding non-volatile random-access memory NVRAM on-screen display DCT3080 Installation Manual...
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Return for Service Authorization standard definition signal-to-noise ratio Sony-Philips Digital Interchange Format S/PDIF Transmission Control Protocol/Internet Protocol TCP/IP Technical Response Center TV PassCard TvPC Universal Serial Bus video on demand component video connectors for HDTV Y Pb Pr DCT3080 Installation Manual...