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Motorola WA840G User Manual
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Motorola WA840G User Manual

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  • Page 1 User Guide Wireless Access Point WA840G...
  • Page 2 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment.

  • Page 3: Fcc Declaration Of Conformity

    Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the WR850G, WE800G, WA840G, and BR700 comply with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device complies with Part 15 of FCC Rules.

  • Page 4: Table Of Contents

    Electrical Connection to Access Point ...2-7 Easy Software Setup ... 2-7 Manual Software Setup ... 2-8 Wired Connection to Access Point ...2-8 Wireless Connection to Access Point...2-9 Configure Your Computers... 2-10 Configuring Windows 98SE and ME ...2-11 Configuring Windows 2000 ...2-13 Configuring Windows XP...2-16 WA840G...
  • Page 5 I cannot access the Configuration Utility for the access point..4-4 What if Pass Phrase isn’t supported? What do I enter for my security? ...4-5 I cannot browse past the first screen of the Configuration Utility...4-6 Section 5:Glossary CONTENTS WA840G...
  • Page 6 Congratulations on purchasing the Motorola Wireless Access Point WA840G. With the WA840G, you can network with everyone in your home or small office — wirelessly. The centerpiece of a user-friendly wireless network, the WA840G is a capable of providing data rates up to 54 Mbps, which is nearly 5 times faster than 802.11b networking.

  • Page 7: Section 1:Overview

    SECTION 1 Wireless Access Point WA840G Your wireless access point offers these great features: Wireless Connectivity Connects your PC to your wireless network and allows you to communicate unfettered. Using the 802.11g and 802.11b wireless communication standards will ensure compliance with current and future standards.

  • Page 8: Features

    OVERVIEW Your Motorola Wireless Access Point WA840G connects and protects you. Built-in security coupled with upgradeable firmware ensures your access point will work for you for years to come. A Word about Data Rates: Data rate is the speed at which individual bits of data flow through a channel.

  • Page 9: Understanding Your User Guide

    If not, refer to this section for instructions on getting your access point up and running. After you have completed this section, your access point will be active and ready to work. Describes the Configuration Utility that manages your access point. List of terms and acronyms. OVERVIEW WA840G...

  • Page 10: Box Contents

    Ad-Hoc network. Local Area Network. A local area network provides a full-time, high-bandwidth connection over a limited area such as a home, building, or campus. Ethernet is the most widely used LAN standard. WA840G Antenna Ethernet Cable...

  • Page 11: Tcp/Ip

    DHCP server. The address lasts only as long as the server allots, usually in the space of a day or two. When the IP address expires, the client is automatically reassigned a new IP address, ensuring smooth communication. OVERVIEW WA840G...

  • Page 12: Positioning Your Access Point

    Data Rate 54 Mbps 11 Mbps 5.5 Mbps 2 or 1 Mbps WA840G Open Area Closed Area Up to 100 ft (30m) Up to 60 ft (18m) Up to 900 feet (275 m) Up to 160 feet (49 m)

  • Page 13: Technical Specifications

    – televisions, radios, microwave ovens, and 2.4 GHz cordless telephones. Thus positioning your access point where it encounters the least interference gains the greatest benefit to maintaining a quality connection. OVERVIEW WA840G...

  • Page 14: Type Of Networks

    WA840G. Some examples require additional hardware. Access Point Mode In this mode, the WA840G connects wireless clients to a wired Ethernet network. This example shows the most likely use for the access point, because it shares an Internet connection with your laptop or other wireless client.

  • Page 15: Access Point Physical Description

    The following sections describe the physical characteristics of your access point. For instructions on installing your access point, see Section 2: Installation. Back of Access Point The following illustration shows the WA840G back panel: Feature Power Receptacle LAN Port 1-10...

  • Page 16: Front Of Access Point

    OVERVIEW Feature Reset Button Antenna Front of Access Point The following illustration shows the WA840G front panel: The access point LEDs indicate its operational status. WA840G Description Resets your access point or resets the access point to the default login settings.

  • Page 17: Led Description

    The wireless interface has been disabled by the firmware. 802.11b/802.11g connection exists in this wireless domain/active traffic present. No external Ethernet device has been attached and detected. The Ethernet link is down. 10BaseT link detected/active traffic present. 100BaseT link detected/active traffic present. OVERVIEW WA840G...

  • Page 18: Section 2:Installation

    When shipped, the antenna is connected to the access point. If for some reason you need to detach and reattach the antenna to the main access point: Locate the antenna threaded knob on the back of the access point. To remove the antenna, unscrew the antenna connector counter-clockwise WA840G...

  • Page 19: Access Point Physical Installation

    You can install the access point horizontally or vertically. The access point can also be mounted on a wall. Horizontal Installation Place the access point in the desired location and follow the procedures below for connecting and configuring the access point. INSTALLATION WA840G...

  • Page 20: Vertical Installation

    Follow all local standards for installing a network interface unit/network interface device (NIU/NID). If possible, mount the access point to concrete, masonry, a wooden stud, or other solid wall material. Use anchors when necessary; for example, if you must mount the access point on drywall. WA840G SECTION 2...
  • Page 21 The illustration is drawn at a one-to-one scale, which means that when printed, it provides the exact dimensions required to mount the access point. 3.15” [80.00mm] MODEL WA840G INPUT VOLTAGE: +5VDC, 2A PART NUMBER: AAAAAA-BBB-CC FCC ID: F2NWA840G S/N: PPPPMMYJJJSSSSSCAABBCCCC...
  • Page 22 On the wall, locate the marks for the mounting holes you just made. WARNING! Drill the holes to a depth of at least 3.8 cm (1½ inches). WA840G Before drilling holes, check the structure for potential damage to water, gas, or electric lines. SECTION 2...
  • Page 23 12 Slide the access point down until it stops against the top of the keyhole opening. 13 Follow the installation procedures for connecting and configuring the access point. 7.6 mm (.3 inches) maximum 10.5 mm (.4 inches) maximum 4.0 mm INSTALLATION WA840G...

  • Page 24: Electrical Connection To Access Point

    Easy Software Setup Run the Installation Wizard program from the supplied CD-ROM to quickly set up your network. Once your network is up and running, refer to Section 3: Configuration for advanced configuration. WA840G SECTION 2 To power supply...

  • Page 25: Manual Software Setup

    Using the supplied Ethernet cable, connect one end of the cable to your PC’s Ethernet adapter and the other end to the LAN port on the access point. To configure the initial settings of the access point, please see Configure your Computers. Reset Antenna INSTALLATION WA840G...

  • Page 26: Wireless Connection To Access Point

    Wireless Connection to Access Point WARNING! If you are connecting your client wirelessly to the access point, you can use the Motorola WPCI810G, a wireless PCI card for your desktop PC. If you have a laptop, the Motorola WN825G wireless PC card provides access.

  • Page 27: Configure Your Computers

    SECTION 2 The default setting is motorola appended with the last 3 characters of the Wireless MAC address (an example SSID: motorola 345) and that no encryption and authentication are enabled. To configure the initial settings of the access point, please see Configure your Computers.

  • Page 28: Configuring Windows 98Se And Me

    Ethernet adapter on your PC. There may be multiple adapters installed – choose only the one that is configured for your adapter. In the example above, a 3Com Ethernet adapter card is installed and is the appropriate choice. WA840G SECTION 2 2-11...
  • Page 29 First check to see if the installation files are installed at c:\windows\options\cabs. Otherwise, load your Windows CD and follow the prompts. 12 Restart your computer to save your settings. 13 Proceed to the Configure Your Wireless Settings section to set up the security settings. 2-12 INSTALLATION WA840G...

  • Page 30: Configuring Windows 2000

    INSTALLATION Configuring Windows 2000 Click Start. Select Settings. Select Control Panel. Double-click Network and Dial-Up Connections. Double-click Local Area Connection. Click Properties. WA840G SECTION 2 2-13...
  • Page 31 SECTION 2 Ensure the box next to Internet Protocol (TCP/IP) is selected. Click to highlight Internet Protocol (TCP/IP) and click Properties. 2-14 INSTALLATION WA840G...
  • Page 32 Enter 192.168.40.10 in the IP Address field. 10 Enter 255.255.255.0 in the Subnet Mask field. 11 Click OK twice. 12 Restart your computer to save your settings. 13 Proceed to the Configure Your Wireless Settings section to set up the security settings. WA840G SECTION 2 2-15...

  • Page 33: Configuring Windows Xp

    Windows XP. If you are running the ‘Classic’ interface, please follow the instructions for Windows 2000. Click Start. Select Settings. Select Control Panel. Double-click Network and Dial-Up Connections. Double-click Local Area Connection. The Local Area Connection Status window appears: Click Properties. 2-16 INSTALLATION WA840G...
  • Page 34 INSTALLATION SECTION 2 Ensure the box next to Internet Protocol (TCP/IP) is selected. 2-17 WA840G...
  • Page 35 Enter 192.168.40.10 in the IP Address field. 10 Enter 255.255.255.0 in the Subnet Mask field. 11 Click OK twice. 12 Restart your computer to save your settings. 13 Proceed to the Configure Your Wireless Settings section to set up the security settings. 2-18 INSTALLATION WA840G...

  • Page 36: Configure Your Wireless Security Settings

    URL field, enter http://192.168.40.1 (the access point’s default IP address) and press Enter. The login screen is displayed: WA840G When first configuring your access point, it is recommended that you use an Ethernet cable. Performing the INITIAL configuration using a wireless connection is not secure and is not recommended.

  • Page 37: Wireless Security Setup

    13 Enter your Pass Phrase again in the Pass Phrase Confirm field. Remember this Pass Phrase so that you can enter the same phrase for the Motorola client devices on your wireless LAN. 14 Click Apply and then click Restart. Your wireless security configuration is now complete.

  • Page 38: Section 3:Configuration

    Using the Web-Based Configuration Utility Logging In Once the access point is connected, open your web browser. In the URL field, enter http://192.168.40.1 (the access point’s default IP address) and press the Enter key. The login screen appears. WA840G...

  • Page 39: Navigation

    SECTION 3 Enter the User ID. The default factory setting is admin. Enter the Password. The default factory setting is motorola. After you have logged in, for security reasons you should change the User ID and Password. See below. Click Log In to enter the access point’s Configuration Utility.

  • Page 40: Configuring Wireless Network Settings

    The default SSID is motorola XXX, where XXX are the last 3 characters of your Wireless MAC address, found on the label on the bottom of the unit.
  • Page 41 Enables you to select the type of transmission protocol your wireless network uses. The options are: Compatibility (802.11b/g) – default setting Performance (802.11g only) Legacy (802.11b only) Displays the MAC address of the unit. Click to save your settings. Click to cancel any changes. WA840G...

  • Page 42: Configuring Wireless Security Settings

    The Wireless Security screen allows you to configure wireless security settings. To access the screen, click Wireless > Security. Field SSID Broadcast WA840G Description Service Set Identifier (SSID). Broadcasts the SSID of the access point to devices on your network. This enables wireless clients, such as a laptop, to receive the access point’s SSID.
  • Page 43 Key (PSK) authentication method is used. ® Wi-Fi Protected Access (WPA) authentication (802.1X) is used with an EAP type. WPA-PSK WPA authentication (802.1X) is used with a pre-shared key. WPA-PSK is recommended for home users not using a RADIUS server. WA840G...
  • Page 44 CONFIGURATION Field Encryption Status 802.1X mode WA840G Description Determines the type of security encryption algorithms used for the Key. This security setting encrypts your wireless transmission. None, WEP64, and WEP128 are available only when Open System or Pre-Shared KEY (PSK) is selected in the ESS Authentication field.
  • Page 45 If you select either Pass Phrase or Hexadecimal, in Key Content, the format of the Key appears in a hexadecimal format. If you are using other non-Motorola wireless products and a security algorithm other than WPA-PSK, you must enter your WEP keys manually in either ASCII or hexadecimal format for the non-Motorola wireless products.
  • Page 46 For the key content, the phrase is Key 3 auto-generated by the password entered in the Pass Phrase field. For non-Motorola clients, Key 4 you will use these Keys (and not Pass Phrase) when using WEP for security. The Key will not automatically fill in until you have clicked Apply.
  • Page 47 Open System is selected, along with either WEP64 or WEP128, and 802.1X is enabled WPA is selected and TKIP or AES is selected. The default RADIUS Port Number is 1812. Type and re-type the RADIUS password in these fields. WA840G...
  • Page 48 CONFIGURATION Field Wireless MAC Access Control List WA840G Description Enables you to control which device accesses your wireless network based upon their MAC address. The default is disabled. The options are: Enable Select to enable/disable the MAC Access Control List (ACL). When...

  • Page 49: Monitoring Wireless Access Points

    Click Refresh to search for additional MAC addresses. Click to save your settings. Click to cancel any changes. Identifies only those stations that are connected to your wireless access point. Displays information about other access points in the area. WA840G...
  • Page 50 SSID MAC Address Channel Signal Strength Wireless Mode Security WA840G Description Click to refresh the Station Association List. Displays the MAC address of clients found on the LAN. Displays the name of the device attached. Click to search for more access points or clients.

  • Page 51: Advanced Wireless Configuration

    Allows you to send more frames (collection of packets) within a given time period, which enhances network efficiency and reduces overhead. This feature works with other Motorola products to increase performance throughput. Motorola recommends that you enable this feature. The default is disabled.
  • Page 52 RTS Threshold Fragmentation Threshold Beacon Period DTIM Period WA840G Description Allows you to modify the RTS threshold, which is the packet size at which an access point issues a request to send (RTS). The range is 0 to 2347 bytes.
  • Page 53 WDS is enabled. Set up the access point’s with the same Wireless SSID and security settings. When WDS mode is enabled, any access point, if configured to your access point’s settings, can connect to your network. The default is disabled. WA840G...

  • Page 54: Configuring Control Panel Settings

    The following screens are available in Control Panel: Network Address Device Security Firmware Update Configuration Data WA840G Description Protects your network by assigning access to only the access points you designate. Assign the access points’ MAC addresses in the WDS Restrict MAC Addresses fields.

  • Page 55: Configuring Network Address

    Displays the access point’s IP Address used to connect to your network. If DHCP is selected, this is the IP Address that your access point is currently using to access the Internet. If using Static Assigned, enter the IP Address here. WA840G...

  • Page 56: Configuring Device Security

    To access the screen, click Control Panel > Device Security. Field Login User ID WA840G Description Displays the access point’s Subnet Mask address used to connect to your network. If DHCP is selected, this is the Subnet Mask Address that your access point is currently using to access the Internet.

  • Page 57: Updating Firmware

    To update the firmware: Download the latest firmware file to your computer from the Motorola website. Click Control Panel > Firmware Update to access the Firmware Update screen. To locate the file you downloaded, type the path to the file or click Browse and navigate to it.

  • Page 58: Saving And Restoring Configuration Settings

    To restore your settings: Locate the Configuration file on your computer by entering the path to the file or click Browse and navigate to it. Click RESTORE to reapply the saved settings with the selected file. WA840G SECTION 3 3-21...

  • Page 59: Section 4:Troubleshooting

    For example, metal structures will interfere with the signal, as will 2.4 GHz cordless phones, and microwaves. Ensure that your antenna is connected and that your router’s antenna is also connected. WA840G for the latest information.

  • Page 60: My Computer Is Experiencing Difficulty In Connecting To The Access Point

    System Tray at the bottom right of your screen. You can also check the status of your Ethernet adaptor by selecting Control Panel > Network and Dial-Up Connections. TROUBLESHOOTING or not at all. For further RJ-45. WA840G...

  • Page 61: Software Solutions

    If you do NOT receive a reply, repeat steps 1 – 4 on a different computer to verify that the first computer is not the cause of the problem. In the Command window, type ping followed by your ISP’s default gateway and press Enter. For example type: ping 216.109.125.72. WA840G SECTION 4...

  • Page 62: I Cannot Access The Configuration Utility For The Access Point

    Password, IP Address, and Subnet mask. After the access point is reset to factory default, re-verify the Ethernet connectivity and IP address issues. Verify you are using the latest version of IE or Netscape. IE 5.2 and below are not supported. TROUBLESHOOTING WA840G...

  • Page 63: What If Pass Phrase Isn't Supported? What Do I Enter For My Security

    What if Pass Phrase isn’t supported? What do I enter for my security? Some wireless cards do not support Pass Phrase or Motorola’s Pass Phrase algorithm, which means you have to enter the entire Key Content found in the appropriate Key field.

  • Page 64: I Cannot Browse Past The First Screen Of The Configuration Utility

    Sometimes, especially when upgrading, some leftover files may be in your Internet Cache. Flush your cache and restart your unit to fix: From Internet Explorer’s menu, select Tools > Options and click Delete Files to clear you cache. TROUBLESHOOTING WA840G...

  • Page 65: Section 5:Glossary

    The transmission capacity of a medium in terms of a range of frequencies. Greater bandwidth indicates the ability to transmit more data over a given period of time. Bits Per Second Broadband A communications medium that can transmit a relatively large amount of data in a given time period. WA840G...
  • Page 66 “leasing” an IP address and subnet mask to each client. It enables the automatic reuse of unused IP addresses. DeMilitarized Zone. This service opens one IP address to the Internet, usually for online gaming, and acts as a buffer between the Internet and your network. GLOSSARY WA840G...
  • Page 67 The DNS lookup table is a distributed Internet database; no one DNS server lists all domain name to IP address matches. Domain Name A unique name, such as motorola.com, that maps to an IP address. Domain names are typically much easier to remember than are IP addresses. See DNS.
  • Page 68 FTP is commonly used to download programs and other files to a computer from web pages on Internet servers. Gateway A device that enables communication between networks using different protocols. See also router. Graphical User Interface GLOSSARY WA840G...
  • Page 69 Internet Protocol is a set of standards that enable different types of computers to communicate with one another and exchange data through the Internet. IP provides the appearance of a single, seamless communication system and makes the Internet a virtual network. WA840G SECTION 5...
  • Page 70 The MTU places an upper bound on the size of a message that can be transferred by the network in a single frame. Messages exceeding the MTU must be fragmented before transmission, and reassembled at the destination. GLOSSARY WA840G...
  • Page 71 If you PING a computer IP address and receive a reply, you know the computer is reachable over the network. It also stands for “Packet InterNet Groper.” Port Triggering A mechanism that allows incoming communication with specified applications. WA840G SECTION 5...
  • Page 72 The most common type of connector for household or office phones. RJ-45 An 8-pin modular connector; the most common connector type for 10Base-T or 100Base-T Ethernet networks. Roaming The ability to transfer your wireless session from one AP to another AP seamlessly. Read-Only Memory. GLOSSARY WA840G...
  • Page 73 A user who accesses television, data, or other services from a service provider. Subnet Mask A methodology that determines what the router will examine for the destination of an IP address. A router delivers packets using the network address. WA840G SECTION 5...
  • Page 74 (datagram) between network devices over a LAN or WAN. Unicast A point-to-point data transmission sent from one sender to one receiver. This the normal way you access websites. See also multicast. 5-10 GLOSSARY WA840G...
  • Page 75 The access point must authenticate a client before it can transfer data to another client. WEP is part of IEEE 802.11b. ® Wi-Fi Wireless fidelity (pronounced why'-fy) brand name applied to products supporting IEEE 802.11b/g. WA840G SECTION 5 5-11...
  • Page 76 SECTION 5 WLAN Wireless LAN. Wi-Fi Protected Access. A security regimen developed by IEEE for protection of data on a WLAN. World Wide Web. An interface to the Internet that you use to navigate and hyperlink to information. 5-12 GLOSSARY WA840G...
  • Page 77 Visit our website at: www.motorola.com/broadband 509107-001 11/03 MGBI...

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