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Lenovo ThinkPad Helix 20CG User Manual
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Lenovo ThinkPad Helix 20CG User Manual

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Download this manual See also: Hardware Maintenance Manual, Setup Manual
ThinkPad Helix User Guide
Machine Types: 20CG and 20CH

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Summary of Contents for Lenovo ThinkPad Helix 20CG

  • Page 1 ThinkPad Helix User Guide Machine Types: 20CG and 20CH...
  • Page 2 “Important safety and handling information” on page iii • Appendix E “Notices” on page 125 The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http://www.lenovo.com/UserManuals. Fourth Edition (July 2015) ©...

  • Page 3: Table Of Contents

    Using system management..Using your tablet more comfortably ..System management ..Accessibility information ..© Copyright Lenovo 2014, 2015...
  • Page 4 Lenovo technical support ..China recycling information for Waste Electrical Lenovo user forums... . . and Electronic Equipment (WEEE) ..

  • Page 5: Read This First

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.
  • Page 6 Use supported charging methods only: To recharge the internal battery of your tablet safely, see “Charging the battery” on page 14. Attention: Use only Lenovo-approved ac power adapters and power cords. Unauthorized ac power adapters and power cords could severely damage the tablet.
  • Page 7 • The charging device has been exposed to rain, liquid, or excessive moisture. • The charging device shows signs of physical damage. • You want to clean the charging device. Lenovo is not responsible for the performance or safety of products not manufactured or approved by Lenovo. Prevent hearing damage: Your tablet has a combo audio connector that you can use for headphones (also called a headset) or earphones.
  • Page 8 Protect your data and software: Do not delete unknown files or change the name of files or directories that were not created by you; otherwise, your tablet software might fail to work. Be aware that accessing network resources can leave your tablet vulnerable to viruses, hackers, spyware, and other malicious activities that might damage your tablet, software, or data.

  • Page 9: Chapter 1. Product Overview

    Chapter 1. Product overview This chapter provides an overview of the tablet, including the locations of connectors and controls, tablet features, accessories, specifications, operating environment, and preinstalled Lenovo programs. Tablet layout This topic introduces the tablet hardware features to give you the basic information you need to start using the tablet.
  • Page 10 Microphones The built-in microphones capture sound and voice when they are used with an application capable of handling audio. Camera-in-use indicator When you start either the front facing camera or the rear-facing camera, the camera-in-use indicator turns on automatically. Front-facing camera Your tablet has a 2-megapixel front-facing camera.
  • Page 11 Audio connector Connect headphones or a headset to listen to stereo sound from the tablet. You also can connect a headset to record audio or make calls. Note: The audio connector does not support a conventional microphone. Volume-control buttons Press the volume-up or volume-down button to adjust the tablet volume. Micro-SIM-card slot (on some models) Open the protective cover to access the micro Subscriber Identification Module (SIM) card slot.

  • Page 12: Rear View

    Rear view Note: Your tablet might look slightly different from the following illustration. Rear-facing camera Smart card slot (on some models) System-status indicator Speakers Fingerprint reader (on some models) Rear-facing camera Your tablet has a 5-megapixel rear-facing camera. You can use the camera to take pictures and create videos.

  • Page 13: Accessories

    For more information, see “Using the Tablet Digitizer Pen or ThinkPad Active Pen” on page 16. Lenovo Micro HDMI To VGA Adapter (on some models): Use this adapter to connect your tablet to a VGA-compatible external display.

  • Page 14: Features

    ThinkPad USB 3.0 Ethernet Adapter (on some models): Use this adapter to connect your tablet to a local network or a broadband connection. For more information, see “Attaching an Ethernet cable” on page 18. For more information about other options available for your tablet, see Chapter 5 “ThinkPad Helix options” on page 45.

  • Page 15: Specifications

    • Micro HDMI connector • USB 3.0 connector Connectors on the keyboard • ThinkPad Helix Ultrabook Keyboard: USB 2.0 connector ® • ThinkPad Helix Ultrabook Pro Keyboard: Always On USB 3.0 connector and Mini DisplayPort connector Card slot • Micro-SD-card slot •...

  • Page 16: Operating Environment

    Your tablet comes with Lenovo programs to help you work easily and securely. Note: The available programs are subject to change without notice. To learn more about the programs and other computing solutions offered by Lenovo, go to: http://www.lenovo.com/support To access Lenovo programs on your tablet, do the following: •...
  • Page 17 Some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, go to Lenovo PC Experience ➙ Lenovo Tools and follow the instructions on the screen.
  • Page 18 Mobile Broadband Connect The Mobile Broadband Connect program enables you to connect the tablet to the mobile broadband network through a supported wireless WAN card. (Windows 10) Password Manager The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites. (Windows 8.1) REACHit REACHit enables you to manage all your files, no matter where they are stored,...

  • Page 19: Chapter 2. Using Your Tablet

    Can I get my user guide in another language? To download the user guide in another language, go to http://www.lenovo.com/support. Then follow the instructions on the screen. How do I access Control Panel? •...

  • Page 20: Initial Setup Instructions

    Initial setup instructions To use the tablet the first time after you take it out of the box, ensure that you follow the instructions below: 1. Connect the power cord to the ac power adapter . Then, connect the power connector of the ac power adapter to the power connector on the tablet 2.
  • Page 21 Zoom in Zoom out Put two fingers on the Put two fingers on the screen and move them screen and move them farther apart to zoom in. closer together to zoom out. Rotate Swipe in from the top edge to the bottom edge Put two or more fingers on an item, and then rotate Close the current...

  • Page 22: Power Management

    The tablet is shipped with an ac power adapter and a power cord to charge the tablet from any standard ac power outlet. Attention: Use only Lenovo-approved ac power adapters and power cords. Unauthorized ac power adapters and power cords could severely damage the tablet.

  • Page 23: Extending The Battery Life Between Charges

    The ThinkPad Tablet Dock is an optional device. To purchase the option from Lenovo, go to: http://www.lenovo.com/essentials Extending the battery life between charges When you are traveling with your tablet and ac power is not available, you can extend the battery life by doing the following: •...

  • Page 24: Using The Tablet Digitizer Pen Or Thinkpad Active Pen

    To check for the accurate battery status and adjust your tablet power settings to achieve the best balance between performance and power saving, do the following: 1. Go to Control Panel, then change the view of Control Panel from Category to Large icons or Small icons. 2.
  • Page 25 • To double-click, tap twice without pausing. • To right-click, tap the tip on the display and hold the pen for one second, or press the click button and tap the tip on the display. • To erase ink, press and hold the eraser button, tap the tip on the display, and drag the pen across the ink you want to erase.

  • Page 26: Using The On-Screen Input Methods

    The ThinkPad USB 3.0 Ethernet Adapter is available as option and only shipped with some models. To purchase a ThinkPad USB 3.0 Ethernet Adapter, go to: http://www.lenovo.com/essentials The following illustration shows how to attach an Ethernet cable to your tablet through a ThinkPad USB 3.0 Ethernet Adapter.

  • Page 27: Downloading Applications

    Downloading applications To extend the functionality of your tablet, download and install additional applications (including games for entertainment) from the Windows Store. The Windows Store provides a simple and quick way for you to shop for games and mobile applications. To download or buy an application from Windows Store, tap Store from the Start screen (Windows 8.1) or the Start menu (Windows 10), and then follow the instructions on the screen.
  • Page 28 1. Place the top joint of your finger on the sensor. 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it. Maintaining the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: ThinkPad Helix User Guide...

  • Page 29: Using The Thinkpad Helix Quickshot Cover

    • Scratching the surface of the reader with a hard, pointed object. • Scraping the surface of the reader with your fingernail or anything hard. • Using or touching the reader with a dirty finger. If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth: •...
  • Page 30 Put the tablet into sleep mode or wake up the tablet If the cover is open and the tablet is on, the tablet, by default, enters sleep mode automatically after you close the cover. If the cover is closed and the tablet is in sleep mode, the tablet, by default, resumes normal operation when you open the cover.

  • Page 31: Using The Cameras

    Launch the camera When you use the tablet with the cover open to an angle of 360 degrees, you can flip over the magnetic tab of the cover as shown to launch the camera automatically. This function is enabled by default. Serve as a stand for the tablet The cover can serve as a stand for the tablet as shown.

  • Page 32: Using The Micro-Sd-Card Reader

    – Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. – Tap Lenovo Settings from the Start screen. Then tap Camera. Follow the instructions on the screen to configure the camera settings as desired.
  • Page 33 3. Insert the card into the micro-SD-card slot. The card might stop before it is completely installed into the card reader. Ensure that you insert the card firmly until you hear a click. 4. Close the protective cover and turn on your tablet. Removing a micro SD card To remove a micro SD card, do the following: 1.

  • Page 34: Using A Smart Card

    2. Push the micro SD card inward a little until you hear a click . Then, release it. The micro SD card ejects. 3. Gently slide the card out of the card slot 4. Close the protective cover. Using a smart card Some models come with a smart card slot.
  • Page 35 Attention: While transferring data to or from a flash media card, or a smart card, do not put your tablet into sleep or hibernation mode before the data transfer is completed; otherwise, your data could get damaged. Installing a smart card Attention: •...

  • Page 36: Using Hdmi Devices

    To locate the micro HDMI connector, see “Tablet layout” on page 1. Connecting an external display The Lenovo Micro HDMI To VGA Adapter is available as option on some models. If your tablet does not come with a Lenovo Micro HDMI To VGA Adapter, you can purchase one at: http://www.lenovo.com/essentials...

  • Page 37: Using The Global Navigation Satellite System Receiver

    • For Windows 8.1: Tap and hold anywhere on the desktop to open the menu, then tap Screen resolution ➙ Detect. • For Windows 10: Tap and hold anywhere on the desktop to open the menu, then tap Display settings ➙...
  • Page 38 ThinkPad Helix User Guide...

  • Page 39: Chapter 3. Wireless Networks And Devices

    Always hold the tablet in your hand before you install or remove the micro SIM card to avoid electrostatic discharges. To install the micro SIM card, do the following: 1. Turn off the tablet. 2. Open the protective cover on the right side of your tablet. Then locate the micro-SIM-card slot © Copyright Lenovo 2014, 2015...
  • Page 40 3. Hold the micro SIM card with the metal contacts facing down, and then insert it firmly into the micro-SIM-card slot as shown until you hear a click. 4. Close the protective cover and turn on your tablet. To remove the micro SIM card, do the following: 1.

  • Page 41: Connecting To A Wireless Network

    3. Push the micro SIM card inward until you hear a click . The micro SIM card ejects. Gently slide the micro SIM card out of the slot 4. Close the protective cover. Connecting to a wireless network Connect your tablet to the Internet or other wireless networks so that you can browse on your tablet and share information.

  • Page 42: Using Bluetooth Devices

    Note: If the Airplane mode control is on, or the Wi-Fi/Mobile broadband control is off, the list might not be displayed. Tap the corresponding control to display the list. 2. Tap a network to join it. For secured networks, enter the valid password when prompted. Using Bluetooth devices Bluetooth is a short-range wireless communications technology.
  • Page 43 In some scenarios, you might want to use an NFC card or an NFC-enabled smartphone with your tablet to transfer data. The following sections provide instructions on how to adjust the position of an NFC card and an NFC-enabled smartphone for NFC communication. Positioning an NFC card Attention: •...
  • Page 44 Positioning an NFC-enabled smartphone Attention: While transferring data to or from an NFC-enabled smartphone, do not put your tablet into sleep mode before the data transfer finishes; otherwise, your data could become damaged. Notes: • Before positioning an NFC-enabled smartphone, ensure that both the tablet and the smartphone are on and the NFC feature is enabled on both the tablet and smartphone.
  • Page 45 For more information about transferring data through NFC, refer to the documentation that came with the smartphone. • When the smartphone is in a landscape position: 1. Position your tablet as shown and ensure that the screen of the smartphone is facing upward. Align the left-side edge of the smartphone with the NFC logo on the tablet.
  • Page 46 ThinkPad Helix User Guide...

  • Page 47: Chapter 4. You And Your Tablet

    Note that there are many ThinkPad product solutions available to help you modify and expand your tablet to best suit your needs. Access the Web site http://www.lenovo.com/essentials to view some of these options. Explore your options for docking solutions and external products that can provide the adjustability and features that you want.
  • Page 48 For more information, go to http://windows.microsoft.com/, and then type any of the following keywords for searching: keyboard shortcuts, key combinations, shortcut keys. Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their tablets to suit their physical and cognitive needs.
  • Page 49 For more information about the location and function of the connectors, see “Tablet layout” on page 1. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 50: Getting Updates

    Getting updates Your tablet enables you to update the Windows operating system and Lenovo applications. Getting updates from Lenovo Downloading updated software might resolve problems you experience with your tablet.

  • Page 51: Care And Maintenance

    • A quality carrying case that provides adequate cushion and protection Other items you might want to consider: • Additional storage devices or smart cards • Lenovo Micro HDMI To VGA Adapter • Lenovo Mini-DisplayPort to VGA Adapter • Tablet Digitizer Pen •...
  • Page 52 ThinkPad Helix User Guide...

  • Page 53: Chapter 5. Thinkpad Helix Options

    • ThinkPad Tablet Dock These options provide convenience and make your tablet easier to use for work, study, and entertainment. For tablets that do not come with these optional devices, you can purchase them from Lenovo at: http://www.lenovo.com/essentials ThinkPad Helix Ultrabook Keyboard This topic provides an overview of the ThinkPad Helix Ultrabook Keyboard and instructions on how to use it.

  • Page 54: Using The Thinkpad Helix Ultrabook Keyboard

    For more information, see “Using the clickpad” on page 51. Special keys The special keys enable you to work easily and effectively. See “Using the special keys” on page 50. USB 2.0 connector The USB 2.0 connector is used for connecting USB-compatible devices, such as a USB printer, USB mouse, USB keyboard, USB memory key, or a digital camera.
  • Page 55 Installing or removing the tablet To install your tablet into the keyboard, do the following: 1. Install your tablet into the keyboard vertically. Ensure that the tablet is secured in place. 2. Release the tablet and the tablet will swing back to 125 degrees. Note: Do not detach the tablet from the ThinkPad Helix Ultrabook Keyboard while using the keyboard.
  • Page 56 If you do not want to use the tablet with the keyboard, you can remove it as shown in the following illustration. Carrying or storing the tablet together with the ThinkPad Helix Ultrabook Keyboard Sometimes you do not need to use the ThinkPad Helix Ultrabook Keyboard, but you would like to carry or store the tablet together with the keyboard.
  • Page 57 1. Position the tablet with the tablet screen facing downward. 2. Gently slide your tablet as shown. The tablet is attached to the ThinkPad Helix Ultrabook Keyboard. The ThinkPad Helix Ultrabook Keyboard is disabled in this situation. Storing and removing the Tablet Digitizer Pen or ThinkPad Active Pen Some models are equipped with a Tablet Digitizer Pen or ThinkPad Active Pen as a standard feature.
  • Page 58 To remove the Tablet Digitizer Pen or ThinkPad Active Pen from the slot, press the pen gently into the slot to release it; then pull the pen out Note: The Tablet Digitizer Pen or ThinkPad Active Pen contains pressure sensors. Do not push the tip of the pen for an extended period of time.
  • Page 59 • Darkens the display. • Brightens the display. • Manages external displays • Enables or disables the wireless features. • – Windows 8.1: Opens the Settings charm. – Windows 10: Opens the Settings window. • – Windows 8.1: Opens the Search charm. ®...

  • Page 60: Thinkpad Helix Ultrabook Pro Keyboard

    Two-finger tap Tap anywhere on the clickpad Tap anywhere on the clickpad with with one finger to select or open two fingers to display a shortcut an item. menu. Two-finger scroll Put two fingers on the clickpad and move them in the vertical or horizontal direction.
  • Page 61 If you want to charge these devices when the tablet is turned off, and the tablet is not connected to ac power, start the Lenovo Settings program, tap Power, and then follow the instructions on the screen. For instructions on how to start the programs, see Lenovo programs.

  • Page 62: Using The Thinkpad Helix Ultrabook Pro Keyboard

    Speakers The integrated speakers provide audio output for video and music playback. Note: If the tablet is attached to the ThinkPad Helix Ultrabook Pro Keyboard, the speaker volume and mute settings follow the speaker setting of the ThinkPad Helix Ultrabook Pro Keyboard. Using the ThinkPad Helix Ultrabook Pro Keyboard This topic provides instructions on how to use the ThinkPad Helix Ultrabook Pro Keyboard.
  • Page 63 2. Pivot up the tablet. Attention: Do not force the display open beyond 125 degrees from the relative position of the keyboard. Forcing the display beyond this point can cause damage. To remove the tablet from the keyboard, do the following: 1.
  • Page 64 2. Remove the tablet from the keyboard. Note: Do not remove the tablet from the ThinkPad Helix Ultrabook Pro Keyboard while using the keyboard. The next time you want to reinstall the tablet, align the hook holes in the bottom of the tablet with the keyboard hooks.
  • Page 65 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. To attach a security cable lock to the keyboard, do the following: 1.
  • Page 66 1. Position the tablet with the tablet screen facing downward. 2. Align the hook holes in the bottom of the tablet with the keyboard hooks, then, gently slide your tablet as shown. The tablet is attached to the ThinkPad Helix Ultrabook Pro Keyboard. The keyboard is disabled in this situation.
  • Page 67 2. Insert the pen holder that comes with the ThinkPad Helix Ultrabook Pro Keyboard into the pen-holder slot. 3. Insert the Tablet Digitizer Pen or ThinkPad Active Pen into the pen holder in the direction as shown by the arrow. To remove the Tablet Digitizer Pen or ThinkPad Active Pen from the pen-holder slot, do the following: Chapter 5 ThinkPad Helix options...
  • Page 68 1. Take the Tablet Digitizer Pen or ThinkPad Active Pen out of the pen holder in the direction as shown by the arrow. 2. Take the pen holder out of the pen-holder slot, if necessary. Note: The Tablet Digitizer Pen or ThinkPad Active Pen contains pressure sensors. Do not push the tip of the pen for an extended period of time.
  • Page 69 3. Select the options of your preference. • Enables or disables the Fn Lock function. When the Fn Lock function is enabled: The Fn Lock indicator is on. To input F1–F12, press the function keys directly. To initiate the special function printed as an icon on each key, press the Fn key and the corresponding function key.
  • Page 70 Using the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. The TrackPoint pointing device consists of the following four components: Pointing stick Left-click button (primary-click button) Right-click button (secondary-click button) Scroll bar To use the TrackPoint pointing device, refer to the following instructions:...
  • Page 71 The trackpad can be divided into two zones by its function: Left-click zone (primary-click zone) Right-click zone (secondary-click zone) To use the trackpad, refer to the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly. •...
  • Page 72 Two-finger tap Tap anywhere on the trackpad Tap anywhere on the trackpad with with one finger to select or open two fingers to display a shortcut an item. menu. Two-finger scroll Two-finger zoom out Put two fingers on the trackpad Put two fingers on the trackpad and and move them in the vertical or move them closer together to zoom...

  • Page 73: Thinkpad Helix Folio Keyboard

    After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact the Lenovo Customer Support Center.

  • Page 74: Using The Thinkpad Helix Folio Keyboard

    Pen holder You can store the Tablet Digitizer Pen or ThinkPad Active Pen in the pen holder. Special keys The special keys enable you to work easily and effectively. See “Using the special keys” on page 68. Clickpad The clickpad is a pointer-positioning device that enables you to point, select, drag, and scroll, like you do when using a mouse.
  • Page 75 Installing or removing the tablet To use the ThinkPad Helix Folio Keyboard, install your tablet into the keyboard first. Ensure that the tablet is secured in place. Note: Do not detach the tablet from the ThinkPad Helix Folio Keyboard while using the keyboard. If you do not want to use the tablet with the keyboard, you can remove it as shown in the following illustration.
  • Page 76 To enable full functionality of the special keys on your ThinkPad Helix Folio Keyboard, install the Hotkey Features Integration program on your tablet. It is recommended that you use the Lenovo System Update program preinstalled on your tablet to help you easily download and install the required program.
  • Page 77 2. Tap Keyboard. In the Keyboard Properties window, tap the Fn and function keys or ThinkPad F1–F12 keys tab. 3. Select the options of your preference. • Enables or disables the Fn Lock function. When the Fn Lock function is enabled: The Fn Lock indicator is on. To input F1–F12, press the function keys directly.

  • Page 78: Thinkpad Tablet Dock

    Using the clickpad You can press Fn+8 to enable or disable the clickpad. The right-click area on the two-button clickpad works as the right-click button on a conventional mouse. The rest area on the two-button clickpad works as the left-click button on a conventional mouse. You also can use the two-button clickpad to perform the following touch gestures.

  • Page 79: Using The Thinkpad Tablet Dock

    Dock connector Used to establish the connection between the dock and tablet when your tablet is seated in the dock. Always-on USB connector (USB 3.0 connector) Used to charge some mobile digital devices and smartphones by default, no matter when your tablet is off, or in sleep mode.
  • Page 80 4. Use the ac power adapter and power cord shipped with the dock to connect the dock to an electrical outlet. After the tablet is connected to the dock, you can: • Use your tablet in an upright position without having to hold the tablet. •...
  • Page 81 • Connect the dock to an electrical outlet using the ac power adapter shipped with the dock to charge the tablet battery. Chapter 5 ThinkPad Helix options...
  • Page 82 ThinkPad Helix User Guide...

  • Page 83: Chapter 6. Security

    To set, change, or remove a power-on password, do the following: 1. Print these instructions. 2. Save all open files, and exit all applications. 3. Enter the ThinkPad Tablet Setup program. See “ThinkPad Tablet Setup” on page 83. 4. Tap Security ➙ Password. © Copyright Lenovo 2014, 2015...

  • Page 84: Supervisor Password

    Attention: It is recommended that you record your password and store it in a safe place. If you forget your supervisor password, Lenovo cannot reset your password. You must take your tablet to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 85: Hard Disk Passwords

    Attention: It is recommended that you record your password and store it in a safe place. If you forget your supervisor password, Lenovo cannot reset your password. You must take your tablet to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 86 b. In the Confirm New Password field, reenter the password and tap OK. c. A Setup Notice message is displayed. Tap Continue. • If you select User + Master, do the following: a. First, set a user hard disk password. When a message window prompts you to set the user hard disk password, tap Continue.

  • Page 87: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your tablet to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 88: Using The Security Chip

    Encryption solid-state drive Some models contain the Encryption solid-state drive. This feature helps to protect your tablet against security attacks on media, NAND flash, or device controllers by use of a hardware encryption chip. For the efficient use of the encryption feature, set a hard disk password for the internal storage device. Using the security chip Strict security requirements are imposed on network client tablets that transfer confidential information electronically.
  • Page 89 Lenovo provides a full version of antivirus software on your tablet with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about how to use your antivirus software, refer to the help system of your antivirus software.
  • Page 90 ThinkPad Helix User Guide...

  • Page 91: Chapter 7. Advanced Configuration

    The device drivers are available at http://www.lenovo.com/ThinkPadDrivers. Choose your tablet product name to view all the device drivers for your tablet. Attention: Always go to http://www.lenovo.com/ThinkPadDrivers for the latest device drivers. Do not download them from the Windows Update Web site.

  • Page 92: Main Menu

    Main menu The Main menu is the first interface you see after you enter the ThinkPad Tablet Setup program. It displays the following configuration of your tablet: • System Information – UEFI BIOS Version – UEFI BIOS Date (Year-Month-Day) – Embedded Controller Version –...
  • Page 93 Table 1. Config menu items (continued) Menu item Submenu item Selection Comments Always On USB • Off If you select On, the external USB devices can be charged through USB • On connectors even when the tablet is in low-power mode (sleep, hibernate, or power-off).

  • Page 94: Security Menu

    Table 1. Config menu items (continued) Menu item Submenu item Selection Comments Beep and Alarm Password Beep • Off Enable this option to have a beep sound when the system is waiting for • On a power-on, hard disk, or supervisor password.
  • Page 95 • The default settings are already optimized for you. If you consider changing the tablet configuration, proceed with extreme caution. Setting the configuration incorrectly might cause unexpected results. • In each submenu, tap the default value to show selectable options and tap a desired option. •...
  • Page 96 Table 2. Security menu items (continued) Menu item Submenu item Value Comments POST 0199 error and proceed without any user action needed. Set Minimum Length • Disabled Specify a minimum length for power-on passwords and hard disk • x characters passwords.
  • Page 97 Table 2. Security menu items (continued) Menu item Submenu item Value Comments Memory Protection Execution Prevention • Off Some tablet viruses and worms cause memory buffers to overflow. • On By selecting On you can protect your tablet against attacks by such viruses and worms.

  • Page 98: Startup Menu

    Table 2. Security menu items (continued) Menu item Submenu item Value Comments ThinkPad Tablet Dock • On If you select On, you can use USB USB Port connectors on ThinkPad Tablet Dock. • Off Anti-Theft Computrace Module Current Setting: Enable or disable the UEFI BIOS Activation interface to activate the computrace •...

  • Page 99: Restart Menu

    Changing the startup sequence To change the startup sequence, do the following: 1. Tap Boot. The default boot list is displayed, showing the order in which devices will be started up. Even devices that are not attached to or installed on your tablet are listed. 2.

  • Page 100: Updating Your System Uefi Bios

    UEFI BIOS in order for the new addition to work properly. To update your UEFI BIOS, go to the following Web site and follow the instructions on the screen: http://www.lenovo.com/ThinkPadDrivers Using system management This section is intended primarily for network administrators.

  • Page 101: Desktop Management Interface

    Desktop Management Interface The system UEFI BIOS of your tablet supports an interface called System Management BIOS Reference Specification (SMBIOS) V2.6.1 SMBIOS provides information about the hardware components of your system. It is the responsibility of the BIOS to supply this database with information about itself and the devices on the system board.
  • Page 102 ThinkPad Helix User Guide...

  • Page 103: Chapter 8. Troubleshooting Problems

    This chapter describes on what to do if you experience a problem with your tablet. Diagnosing problems If you experience problems with your tablet, use the Lenovo Solution Center program as a starting point for solving them. The Lenovo Solution Center program enables you to troubleshoot and resolve tablet problems. It combines diagnostic tests, system information collection, security status, and support information, along with hints and tips for maximum system performance.
  • Page 104 • Problem: The battery does not charge correctly. Suggested solution: Check if the ac power adapter is connected correctly. If the connection is good but the battery still does not charge, contact Lenovo to replace with a new battery. System problem •...

  • Page 105: Recovering From A Severe Software Problem

    – The volume is not turned to the lowest level. If the problem persists, contact Lenovo for technical support. • Problem: A song, video, or other media file cannot be played. Suggested solution: Check and ensure that the media file is not corrupted.
  • Page 106 Interface Specification. If the user selects “No”, all data is kept, but the operating system or applications will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo authorized service personnel will clean up the non-volatile system UEFI variable storage using the above solution.

  • Page 107: Chapter 9. Recovery Overview

    2. Tap Settings ➙ Change PC settings. 3. In the navigation panel, tap Update and recovery ➙ Recovery. 4. In the Remove everything and reinstall Windows section, tap Get started. Then tap Next to confirm the operation. © Copyright Lenovo 2014, 2015...

  • Page 108: Using The Advanced Startup Options

    5. Depending on your needs, do one of the following: • To perform a quick format, tap Just remove my files to start the process. The process will take several minutes. • To perform a complete format, tap Fully clean the drive to start the process. The process will take several hours.

  • Page 109: Recovery Overview For The Windows 10 Operating System

    3. Type recovery in the Search field. Then tap Create a recovery drive. 4. Tap Yes in the User Account Control window to allow the Recovery Media Creator program to start. 5. Ensure that you select the Copy the recovery partition from the PC to the recovery drive. option. Then tap Next.

  • Page 110: Using Advanced Startup Options

    To reset your tablet, do the following: Note: The graphical user interface (GUI) items of the operating system might change without notice. 1. Open the Start menu, tap Settings. If Settings is not displayed, tap All apps to display all programs, and then tap Settings ➙...
  • Page 111 4. In the Recovery Drive window, follow the on-screen instructions to create a recovery USB drive. Using the recovery USB drive If you cannot start your tablet, refer to “Frequently asked questions” on page 11. If you still cannot start your tablet, use the recovery USB drive to recover your tablet.
  • Page 112 ThinkPad Helix User Guide...

  • Page 113: Chapter 10. Getting Support

    Chapter 10. Getting support This chapter provides information about getting help from Lenovo. Locating important product information This section provides information to help you locate the machine type and model (MTM) label, the Federal Communications Commission (FCC) ID and IC Certification label.

  • Page 114: Lenovo Technical Support

    After you buy a ThinkPad Helix, register your tablet with Lenovo. Using the registered information, Lenovo can contact you in case of a recall or other severe problems. After you register your tablet with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.

  • Page 115: Lenovo User Forums

    If you want to expand the capabilities of your tablet, Lenovo has a number of hardware accessories and upgrades to meet your needs. You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.

  • Page 116: Purchasing Additional Services

    Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for Lenovo and non-Lenovo hardware, operating systems, and application programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installations services. Service availability and service name might vary by country.

  • Page 117: Appendix A. Regulatory Information

    Bluetooth Specification 4.0 as defined by the Bluetooth SIG. The following profiles are supported by your Bluetooth card: Note: Depending on the Bluetooth card, some profile might not be available. • Advanced Audio Distribution Profile (A2DP) © Copyright Lenovo 2014, 2015...

  • Page 118: Wireless-Radio Compliance Information

    This tablet contains integrated wireless cards that operate within the guidelines identified by radio frequency (RF) safety standards and recommendations, therefore, Lenovo believes this product is safe for use by consumers. These standards and recommendations reflect the consensus of the worldwide scientific community, and result from deliberations of panels and committees of scientists, who continually review and interpret the extensive research literature.

  • Page 119: Locating Wireless Regulatory Notices

    For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with the tablet. If the tablet is shipped without the Regulatory Notice, you can find it on the Web site at: http://www.lenovo.com/UserManuals Certification related information The following table contains information of the product name, compliance ID, and machine types.

  • Page 120: Industry Canada Class B Emission Compliance Statement

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 121: Korea Class B Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 122: Lenovo Product Service Information For Taiwan

    Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. ThinkPad Helix User Guide...

  • Page 123: Appendix B. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 124: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 125: Battery Recycling Information For Taiwan

    Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix B. WEEE and recycling information...

  • Page 126: China Recycling Information For Waste Electrical And Electronic Equipment (Weee)

    China recycling information for Waste Electrical and Electronic Equipment (WEEE) ThinkPad Helix User Guide...

  • Page 127: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).

  • Page 128: China Rohs

    China RoHS Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). ThinkPad Helix User Guide...

  • Page 129: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Appendix C. Restriction of Hazardous Substances Directive (RoHS)
  • Page 130 ThinkPad Helix User Guide...

  • Page 131: Appendix D. Energy Star Model Information

    Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation. You might find an ENERGY STAR mark affixed on the computer or displayed on the power settings interface. Lenovo computers of the following machine types, if carry an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program requirements for computers.
  • Page 132 ThinkPad Helix User Guide...

  • Page 133: Appendix E. Notices

    Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service might be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right might be used instead.

  • Page 134: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkPad ThinkPad logo TrackPoint UltraConnect Microsoft, Windows, BitLocker, and Cortana are trademarks of the Microsoft group of companies. Intel and Ultrabook are trademarks of Intel Corporation in the U. S. and/or other countries.

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