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The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computer Systems Division (hereinafter "NEC CSD") and/or its licensors. NEC CSD and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
Contents Contents Contents Contents Using This Guide... ix Text Conventions... x Related Documents...xi Safety Notices...xii Safety Notices for Users Outside of the U.S.A. and Canada...xiii Care and Handling... xiv System Overview ... 1-1 Overview ...1-2 System Chassis ...1-5 Power Supply...1-7 Peripheral Bays...1-7 SAF-TE Board...1-7 System Board Features ...1-8...
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Security menu (Continued)... 3-13 Security menu (Continued)... 3-14 Server Menu... 3-14 System Management Submenu... 3-15 Server Management Information Submenu ... 3-16 Console Redirection Submenu... 3-17 Boot Menu ... 3-17 Boot Device Priority Submenu ... 3-18 Hard Drive Submenu ... 3-18 Removable Devices ...
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Upgrading Your System ... 1 General Information ... 2 Static Precautions ... 2 Preparing Your System for Upgrade ... 3 Equipment Log ... 3 Opening the Front Door... 3 Removing a Side Panel... 4 Installing a Side Panel ... 5 Modifying the System Board...
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Exiting the SSU...B-15 Emergency Management Port... C-1 Emergency Management Port...C-2 How the EMP Works ...C-3 EMP Requirements and Configurations ...C-5 Setting Up the Server for the EMP ...C-6 System Management Submenu...C-6 Console Redirection Submenu...C-7 Main EMP Window ...C-7 Toolbar...C-7 Status Bar...C-8 EMP Main Menu ...C-8...
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Reset ... C-11 Phonebook ... C-12 Management Plug-ins ... C-13 SEL Viewer ... C-13 SEL Viewer Menu Options ... C-14 Sensor Type Codes ... C-15 Using the Sensor Type Code Table ... C-15 SDR Viewer ... C-17 SDR Viewer Menu Options... C-18 FRU Viewer ...
Using This Guide The MC2400 User’s Guide provides a quick reference to information about your system. Its goal is to familiarize you with your system and the tasks necessary for system configuring and upgrading. This guide contains the following information: Chapter 1, “System Overview”...
Text Conventions This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: Warnings alert you to situations that could result in serious personal injury or loss of life. Cautions indicate situations that can damage the system hardware or software. Note: Notes give important information about the material being described.
Related Documents In addition to this guide, the following system documentation is included with your server either as electronic files on E System Release Notes Release Notes provide you with the latest information about your system. This information was not available to be included in your user's guide at the time it was developed and released.
Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
Safety Notices for Users Outside of the U.S.A. and Canada PELV (Protected Extra-Low Voltage) Integrity: To ensure the extra-low voltage integrity of the equipment, connect only equipment with mains-protected electrically- compatible circuits to the external ports. Remote Earths: To prevent electrical shock, connect all local (individual office) computers and computer support equipment to the same electrical circuit of the building wiring.
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.
System Overview Overview System Chassis Power Supply Peripheral Bays SAF-TE (SCSI Accessed Fault Tolerant Enclosure) Board System Board Features System Security...
-mail, web access, web site server, etc. This server is also conveniently housed and available as a tower-based system or as a rack-mount system (fits into a standard IAE 19-inch rack assembly).
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This server system is designed for minimum downtime. To this end, the server includes or has the options to include the following: Optional power system redundancy; in a system configured with two power supplies, the system will continue to operate with a single power supply failure.
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As application requirements increase, you can expand your server with an additional processor, additional memory, add-in boards and peripheral devices: tape devices, CD- ROM, diskette drives and hard disk drives. Your server features the following major components: Single or dual high-performance Pentium processors packaged in Single Edge Connector (SEC) cartridges.
Mechanical: Keylock at the front of the chassis and two metal padlocks loops (one at the back of each side panel). Three intrusion sensor switches for the front, left and right side of the chassis. Two of the three intrusion sensor switches (left and right side intrusion sensor switches only) become power inter-lock switches when two power supplies are installed.
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System Chassis (Right Side View) CD-ROM drive Removable media bay 1.44 MB 3.5"diskette drive SAF-TE board SCSI disk drive bays (7) SCSI backplane board Fans, behind SCSI disk drive bays (2 standard plus 1 optional) Optional fan* Intrusion/Interlock switch Standard power supply Power supply module slots (one standard power supply slot and one optional power supply slot) Power supply status LED*...
Power Supply The ATX300 watt power supply is switch-selectable for 115 or 230 Vac at an operating frequency of 50/60 Hz. It is designed to comply with existing emission standards and provides sufficient power for a fully loaded system configuration. The power supply voltage selection switch is factory set to 115Vac for systems used in the United States;...
System fan connector IDE connectors, primary and secondary Configuration jumper blocks 1-8 System Overview Pri. Sec. System Board Server management connector Narrow SCSI connector Wide SCSI connector Memory DIMM sockets PCI slots for add-in boards ISA slots for add-in boards USB connector...
Pentium Processor Depending on system configuration, each system includes one or two Pentium processors. Each Pentium processor is packaged in a Single Edge Contact (S.E.C.) cartridge. or Single Edge Contact Cartridge Version 2 (SECC2). The cartridge includes the processor core with an integrated 16 KB primary (L1) cache; the secondary (L2) cache;...
I/O Expansion Slots The server's expansion capabilities meet the needs of file and application servers for high performance I/O by providing a combination of PCI local bus and ISA connectors. The system board has two full-length ISA bus connectors. One of the connectors shares a chassis expansion slot with a PCI connector.
PCI/ISA Plug-and-Play auto-configuration. A number of security, reliability, and management features also have been incorporated to meet vital server needs. IDE Controller The system includes a dual channel enhanced IDE interface controller. The controller has a primary and secondary connector located on the system board, each connector supporting a master and a slave device.
SCSI Controller The system board includes an embedded dual Symbios Logic SYM53C875, PCI SCSI host adapter. The SYM53C875 contains two independent SCSI controllers that share a single PCI bus master interface. Internally, each controller is identical, capable of operations using either 8- or 16-bit SCSI providing 10 MB/s (Fast-10) or 20 MB/s (Fast-20) throughput, or 20 MB/s (Ultra) or 40 MB/s (Ultra-wide) throughput.
The BMC supports the Emergency Management Port (EMP) Console, which allows remote server management via a modem or direct connection to a manager system. Events monitored by the manager system include over-temperature and over-voltage conditions, fan failure, or chassis intrusion.
When any these covers are opened, the switch transmits an alarm signal to the system board, where server management software processes the signal. The side cover switches also operate as interlock switches. That is if only one power supply...
Setting Up the System Overview Selecting a Site Unpacking the System Rack-Mount Subsystem Assembly Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord(s) Powering On Your System...
Overview This chapter describes how to select a site, unpack the system, make cable connections, and power on the tower-based or rack-mount system units. Also, provided are the instructions for assembling the rack-mount system unit. Selecting a Site The system operates reliably in a typical office environment. Choose a site that is: Near grounded, three-pronged power outlets.
Unpacking the System Your system weighs approximately 65 pounds (29.25 kg). If your system contains numerous optional boards and peripheral devices, it will weigh more. To avoid personal injury, make sure you have someone help you lift or move the system. When you receive your system, inspect the shipping containers prior to unpacking.
Rack-Mount Subsystem Assembly This section provides the instructions for assembling the rack-mount server unit into a standard IAE 19 inch rack cabinet. Before You Begin Before you begin, please review the following cautions, warnings, and general guidelines. Be sure that power to the system is turned off and unplugged.
(A and B) of the rack cabinet. 3. Install the four caged nuts (C) that secure the front of the rack-mount server unit to the rack cabinet. Position the caged nuts to align with the screw holes in the front bezel of the rack-mount server unit.
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Assembling the Support Brackets in the Rack Cabinet Rear vertical mounting rail Front vertical mounting rail Four caged nuts Two support brackets Eight self-tapping screws 2-6 Setting Up the System...
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4. Lift the rack-mount server unit (C) onto the two support brackets and slide it toward the rear of the rack cabinet. It is strongly recommended that two people are present when lifting and assembling the rack-mount server unit into a rack cabinet.
Getting Familiar with the System Before setting up your system, you should become familiar with the system’s features, such as the location of your system's front and rear panel switches, indicators and connectors, etc. Note that this section describes the tower-based system controls (switches and indicators) and connectors, which are identical for the rack-mount system.
Front View with Front Door Opened Refer to the following figure and open the front door of the cabinet as follows (tower-based system only). 1. If door is locked, unlock the front door. 2. Pull the bottom of the front door out and tilt up until it is aligned level with the top of the cabinet, then push the door back directly over the top of the cabinet as far as it will go.
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This figure shows the location of the front system controls and indicators. Front System Features and Controls Activity light, CD-ROM reader Load/eject button, CD-ROM reader Activity light, 3 ½-inch diskette drive Eject button, 3 ½-inch diskette drive DC power ON/OFF switch Reset switch DC power ON/OFF Power alarm...
Rear View This figure shows the location of the following rear system features and controls. Keyboard Mouse COM1 Printer LAN connector Green LAN status light Orange LAN status light Power supply status (green light) DC power status (amber light) Line voltage selector switch AC input power connector COM2 USB connectors...
Status Indicator LED Descriptions The following tables list the System Status Indicator LEDs, the Disk Drive Status Indicator LEDs, the Disk Drive Status Abnormal Conditions, the Power Supply Status Indicator LEDs, and the LAN Status Indicator LEDs along with a description of each LED indicator.
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Note: The Disk Drive Status Indicator LEDs are active only when a RAID board is installed. Front Disk Drive Status Indicator LEDs Status Disk Drive Activity ON (Green) Disk Drive Status ON (Amber) Condition No Error Faulty or Rebuild Stopped Rebuild Identify Predicted Fault...
Making Connections If your system normally operates without a video display or keyboard (for example, as a network server), you must install a video display and keyboard to configure the system. You may remove them after running the System Setup Utility (SSU).
Setting the Line Voltage The system contains an ATX300 watt power supply that is switch-selectable for 115 or 230 VAC at an operating frequency of 50/60Hz. The power supply voltage selection switch is factory set to 115Vac for systems shipped to North America;...
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2-16 Setting Up the System Setting the Line Voltage Voltage selector switch set to 115 VAC Voltage selector switch set to 230 VAC...
Connecting the Power Cord(s) Plug the female end of the AC power cord into the input receptacle on the rear of the power supply cage. Plug the male end of the power cord into NEMA 5- 15R outlet for 100-120 VAC or NEMA 6-15R outlet for 200-240 VAC. If the power cord(s) supplied with the system are not compatible with the AC wall outlet in your region, obtain a suitable power cord that meets the following criteria.
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This is normal system operation and is required by the server management logic. If you have problems powering on your system, refer to Problem Solving in Chapter 5 of this User’s Guide.
Configuring Your System Configuring Your System BIOS Setup Utility Symbios Configuration Utility Optional RAID Controllers Configuring System Board Jumpers...
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Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup Utility. Several unique system parameters are configured using the BIOS Setup, which is stored in the system FLASH memory.
Use this menu to set User and Supervisor Passwords and the Backup and Virus-Check reminders. Use this menu for configuring Server Management features. Use this menu to configure Boot Device priority. Exits the current menu. Configuring Your System 3-3...
F1 or Alt-H Left or right arrow keys Up or down arrow keys HOME or END PAGE UP or PAGE DOWN F5 or - F6 or + or SPACE ENTER BIOS Setup Configuration Settings The BIOS Setup Configurations tables show the default settings for the BIOS Setup Utility and provides a place for you to record any changes you make to these settings.
Main Menu Feature Choices System Time HH:MM:SS System Date MM/DD/YYYY Legacy Diskette A: Disabled 360KB 1.2 MB 720KB 1.44/1.25 MB 2.88 MB Disabled Legacy Diskette B: 360KB 1.2 MB 720KB 1.44/1.25 MB 2.88 MB Primary IDE Master Press ENTER Primary IDE Slave Press ENTER Secondary IDE Master Press ENTER...
Primary IDE Master and Slave Submenu Feature Choices Auto Type None CD-ROM IDE Removable ATAPI Removable User Multi-Sector Transfer Disabled 2, 4, 8, or 16 sectors LBA Mode Control Disabled Enabled 32 Bit I/O Disabled Enabled Transfer Mode Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4...
Secondary IDE Master and Slave Submenu Feature Choices Type Auto None CD-ROM IDE Removable ATAPI User Multi-Sector Transfer Disabled 2, 4, 8, or 16 sectors LBA Mode Control Disabled Enabled 32 Bit I/O Disabled Enabled Transfer Mode Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4...
Advanced Menu Feature Choices Other Installed OS Win95 Reset Configuration Data PCI Configuration Press ENTER Press ENTER Integrated Peripherals Configuration Advanced Chipset Press ENTER Control Use Multiprocessor Specification Large Disk Access Mode Delay on Option Disabled ROMs Enabled Description Your Setting Select the operating system installed in your system.
PCI Configuration Submenus This submenu should only be changed by qualified technical personnel. Leave PCI Configuration Submenu at factory-default settings. This submenu should only be changed by a technically qualified person. Feature Choices Press ENTER. PCI Device, Embedded SCSI Devices Enabled Option ROM Scan Disabled...
If this COM port is used for Console Redirection make sure I/O and IRQ are identical to the values in the server Setup Menu. Selects the base I/O address for COM port A. Selects the IRQ for COM port Auto forces BIOS to configure the port.
Advanced Chipset Control Feature Choices 640 – 768K Disabled Enabled Delayed Disabled Transaction Enabled Passive Release Disabled Enabled Security Menu Note: Enabling the Administrator Password field requires a password for entering Setup. The passwords are not case sensitive. Feature Choices User Password is Clear Clear...
Security menu (Continued) Feature Choices Press ENTER Set Administrator Password Disabled Password on Boot Enabled Diskette Access Administrator User Fixed Disk Boot Normal Sector Write Protect Secure Mode Disabled Timer 1 min 2 min 5 min 10 min 20 min 1 hr 2 hr Secure Mode Hot...
Security menu (Continued) Feature Choices Disabled Video Blanking Enabled Floppy Write Disabled Protect Enabled Server Menu Feature Choices System Press ENTER Management Console Press ENTER Redirection Disabled PCI IRQs to IO- APIC mapping Enabled Processor Retest SERR# Reporting Disabled Enabled...
System Management Submenu Feature Choices System Event Disabled Enabled Logging Clear Event Log Press ENTER Sever Management Info EMP Password Disabled Switch Enabled EMP ESC Refer to Appendix C. Sequence EMP Hangup Line Refer to your modem String documentation. Modem Init String Refer to your modem documentation.
Server Management Information Submenu The user can modify no items on this menu. If items require changes, consult your system administrator. Feature Choices Board Part Number Board Serial Number System Part Number System Serial Number Chassis Part Number Chassis Serial...
Console Redirection Submenu Feature Choices Disabled COM Port Address IRQ # None Baud Rate 9600 19.2k 38.4k 115.2k Console Type PC ANSI VT100 Flow Control No Flow Control CTS/RTS XON/XOFF CTS/RTS + CD Boot Menu Feature Choices Boot Device Press ENTER. Priority Hard Drive Press ENTER.
Boot Device Priority Submenu Use the up or down arrow keys to select a device, then press the <+> or <-> keys to move the device higher or lower in the boot priority list. Boot Device Priority Submenu Boot Priority Device Removable Devices ATAPI CD-ROM Drive...
Exit Menu You can make the following selections on the Exit Menu. Select an option using the up or down arrow keys, then press <Enter> to execute the option. Pressing <Esc> does not exit this menu. You must select one of the items from the menu or menu bar to exit.
Use the utility to: Change adapter and SCSI device default values Check and/or change SCSI device settings that may conflict with those of other devices in the server. Perform low-level formatting or verify operations on SCSI disk drives. Running the Symbios Configuration Utility 1.
The following keys are active for all SCSI Configuration screens: Action Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.
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To change device configuration parameters, perform the following steps: 1. At the SCSI Configuration Utility Main Menu, select the adapter which connects to the SCSI device you are reconfiguring. The first adapter listed controls the operation of the hard disk drives; the second adapter controls any SCSI removable media devices installed in your system.
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SYM53C875 Adapter 2 – SCSI Removable Media Devices Description Device Selections Sync Rate Width (bits) Disconnect Read/Write I/O timeout (secs) Scan for device at boot time Scan for SCSI LUNS Queue Tags 4. Highlight the function you want to change and press ENTER. You will be prompted to save changes when you exit the configuration utility.
Some server systems have network operating systems preloaded at the factory. If a network operating system is preloaded on your server system, then use of the DACCF utility is not required. However, if you do use the DACCF utility you may need to reload the network operating system.
™ AcceleRAID 150 or AcceleRAID operation is independent of the operating system in your server. Refer to Chapter 4 in this User's Guide for information on installing an add-in option board. Refer to Chapter 4 of the AcceleRAID Installation Guide for information on running the AcceleRAID ™...
Configuring System Board Jumpers Before You Begin Only a qualified technical person should perform the procedures in this section. Electrostatic discharge (ESD) can damage the system board. Modify the system board only at an ESD workstation. Otherwise, wear an antistatic wrist strap attached to chassis ground.
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System Board Jumper Summary Jumper Function CMOS clear Password clear Recovery Boot Boot Block Write Protect FRB Timer Enable Chassis Intrusion Detection BMC Forced Update Mode Reserved Reserved Pins (default in bold) What it does at system reset 1-2, Protect Preserves the contents of NVRAM.
Moving System Board Jumpers Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cords from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage.
Resetting the CMOS NVRAM Use the clear CMOS memory procedures, which includes the reset CMOS NVRAM process, under "Enable F2 Prompt by Changing a Jumper and Using SSU" in Chapter 5. Clearing and Changing the Passwords To clear and change the passwords: 1.
Fault Resilient Booting (FRB) Timer Enable Jumper Fault resilient booting insures the system will not stop from a boot problem. Two sets of timers are implemented that will automatically reset the system if the system should halt for some reason. FRB 2 - 5 sec timer.
Chassis Intrusion Detection Jumper The chassis contains an alarm switch that sends a notification signal to the server management software if a cover is removed. The jumper at pins 5, 6, and 7 controls whether this alarm feature is enabled or disabled.
Upgrading Your System General Information Static Precautions Preparing Your System for Upgrade Equipment Log Opening the Front Door Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Installing a RAID Controller Board Hard Disk Drives Removable Media Devices...
This is normal system operation and is required by the server management logic. Operating your system with the side panels removed can damage your system components.
Preparing Your System for Upgrade Depending on the upgrade, you will need one or more of the following tools: Phillips screwdriver (#1 bit and #2 bit) Flat-head screwdriver Small needle nose pliers Pen or pencil ESD workstation or antistatic wrist strap (recommended) Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other...
Removing a Side Panel To install options in your system, you must remove the side panel on the left side of the system (as viewed from the front). The side panel on the right side of the system (as viewed from the front) only has to be removed when adding removable media devices or a second power supply.
Removing a System Side Panel Installing a Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected.
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Replacing the real-time clock battery Replacing a Pentium processor Installing or removing DIMMs. Electrostatic discharge (ESD) can damage add-in boards and other components;...
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Replacing the Real-Time Clock Battery 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Insert the tip of a small flat-bladed screwdriver, or equivalent, under the plastic tab on the San-in plastic retainer (A in figure). 3.
Replacing a Pentium Processor This subsection provides the procedures for replacing (removing/installing) a Pentium II Processor or Pentium III Processor in your system. The procedures cover upgrading and configuring the Pentium II Processor in your system. The system board has sockets for two processors. Each Pentium II processor is packaged in a Single Edge Contact (S.E.C.) Cartridge and each Pentium III processor is packaged in a Single Edge Contact Cartridge Version2 (SECC2).
Removing the Pentium II Processor (S.E.C. Version) If the system has been running, any processor and heat sink already installed on the board will be hot. To avoid the possibility of a burn, let the components cool for 10 minutes before continuing with the procedures described here 1.
Installing the Pentium II Processor (S.E.C. Version) 1. Power off the system and remove the left side panel as described earlier in this chapter. Observe static precautions. Use an antistatic wrist strap. Hold the processor only by its edges. 2. If your system has one processor and you are adding a second processor, then you must remove the termination board in the empty Slot 1 secondary connector.
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Assembling the Pentium II Processor 9. Position the processor so that the heat sink faces the center of the system board. Slide the processor into the retention module. Ensure that the alignment notch in the S.E.C. cartridge fits over the plug in Slot 1. Push down firmly, with even pressure on both sides of the top, until the S.E.C.
Replacing the Pentium III Processor (SECC2 Version) If the system has been running, any processor and heat sink already installed on the board will be hot. To avoid the possibility of a burn, let the components cool for 10 minutes before continuing with the procedures described here 1.
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8. Remove the new processor from its antistatic package and place it on a grounded, static-free surface or conductive foam pad. 9. Position the processor back into the URM. Ensure that the alignment notch on the bottom of the SECC2 cartridge fits into the connector key in Slot 1. Push down firmly, with even pressure on both sides of the top, until the cartridge is seated.
Removing and Installing the Cooling Baffle If your system has a cooling baffle, remove and install it as follows. 1. Remove the cooling baffle as follows. Locate the two fans inside the chassis, at the rear of the chassis. Remove four screws (two from each fan) from the fans, as shown in the following figure.
DIMMs The system board contains four DIMM sockets labeled 1 through 4. Each socket can hold a single 72-bit DIMM module with 32MB, 64MB, 128MB, or 256MB of memory. When all four sockets are populated, the system board supports a maximum of 1 GB of memory with 256MB DIMMs.
Memory DIMM Configurations This table lists the distribution of DIMMs for specific memory configurations. System Capacity (MB) Slot 1 1024 4-16 Upgrading Your System Capacity per DIMM slot (MB) Any DIMM slot order Slot 2 Slot 3 Slot 4...
Installing DIMMs 1. Power off the system and remove the left side panel as described earlier in this chapter. Observe static precautions. Use an antistatic wrist strap. Hold DIMMs only by their edges. 2. Holding the DIMM module only by the edges, remove it from its antistatic package.
Removing DIMMs Use extreme care when removing a DIMM. Too much pressure can damage the socket slot. Apply only enough pressure on the plastic ejector levers to release the DIMM 1. Power off the system and remove the left side panel as described earlier in this chapter.
Option Boards This section describes how to install and remove ISA and PCI option boards. The system board has two ISA bus expansion slots and four PCI bus expansion slots. One of the ISA connectors shares a chassis expansion slot with a PCI connector.
Installing an Option Board 1. Power off the system and remove the left side panel as described earlier in this chapter. 2. Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling the bar out. Removing the Expansion Slot Retainer Bar 4-20 Upgrading Your System...
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3. Remove and save the expansion slot cover by sliding it straight back and out of the slot. Removing the Expansion Slot Cover ! CAUTION Observe static precautions. Use an antistatic wrist strap. 4. Remove the option board from its protective wrapper, holding the board only by the edges.
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8. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board. The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot . 9.
Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the left side panel as described earlier in this chapter.
Hard Disk Drives Your system supports a variety of SCSI hard disk drives. The SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the SCSI Disk Drive Bays (A).
Installing or Swapping a Hard Disk Drive in a Hot-swap Bay This procedure describes installing a new drive or swapping out a faulty drive from one of the seven hot-swap SCSI disk drive bays. The 3 1/2-inch SCSI drives must use the industry standard 80-pin Single Connector Attachment (SCA) connector.
Installing or Swapping a Hard Disk Drive 1. Open the front door as described earlier in this chapter. 2. If installing a hard disk drive in a disk carrier for the first time, perform the following procedures: Pull the handle (A) out of the disk carrier's front panel and remove the carrier's front panel from the SCSI hard disk drive bay.
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4. Remove the hard disk drive from the disk carrier. 5. Remove the new drive from its protective wrapper, and place on an antistatic surface. ! CAUTION Observe static precautions. Use an antistatic wrist strap. 6. Record the drive model and serial numbers in the equipment log. 7.
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Installing a Disk Carrier into the Bay 10. Close the front door on the system. If necessary, configure the system as described in Chapter 3 "Configuring Your System". 4-28 Upgrading Your System...
Removable Media Devices A variety of IDE and SCSI removable media devices can be installed in peripheral bays A, B, C, D, and E. An IDE CD-ROM is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay C. Other devices should be installed in the first available bay from the top (bay B).
If you are adding or removing a SCSI removable media device, consider the following: The optional SCSI tape drive address assignment is 2. The SCSI termination resistors must be installed in the last SCSI drive of the daisy chain cabling. If the SCSI tape drive is your only SCSI device on the SCSI controller B, termination must be enabled in the tape drive.
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Removing the Front System Bezel 4. Remove the EMI metal shield covering the bay where you are installing a media device as shown below. The metal shield is removed by pulling on the tabs at the top and bottom of the metal shield. Removing an EMI Metal Shield Upgrading Your System 4-31...
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5. Remove the filler panel from the system bezel corresponding to the bay where you are installing a media device as shown below. The filler panel is released by pressing the plastic snap tabs located on the back of the system bezel.
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Attaching the Device Side Rails 9. Install the media device into the bay as follows: Move any cables in the bay out of the way. Align the rails on the media device with the supports in the bay. Slide the device into the bay until it locks in place. Installing a Removable Media Device Upgrading Your System 4-33...
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10. Connect the interface and power cables to the device as follows (see Figure above): If you are installing a 5 1/4-inch tape drive or other IDE device, align and connect the drive signal cable and the system power cable to their connectors.
Removing a 5.25-Inch Device 1. Power off the system, unplug the system power cords, and remove the appropriate side panel depending upon the bay you are removing the media device from and as described earlier in this chapter. 2. Open the front door as described earlier in this chapter. 3.
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5. Disconnect the power cable (A) and ribbon data cable (B) from the device you are removing. Removing a Removable Media Device 6. Remove the device from the peripheral bay by pushing in on its drive rail clips and pull the device completely out of the bay (see Figure above). 7.
Problem Solving Problem Solving Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PNP Installation Tips BIOS User’s Information How to Identify BIOS and BMC Revision Levels...
Problem Solving This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Incorrect installation or configuration usually causes problems that occur at initial system startup.
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: Does the system meet the minimum hardware requirements for the software? Refer to the software documentation.
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a diskette or CD-ROM, try a new copy of the software.
Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Use the following troubleshooting procedures to help you identify a problem. These general procedures lead you through the following: Preparing the system for diagnostic testing Monitoring POST while it is running Verifying proper operation of key system LEDs...
Monitoring POST Each time you turn on the system, the Power-On Self-Test (POST) runs automatically and checks the system board, processor board, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
Action/Message If POST Beeps Before Video Appears If Monitor Displays Error To Enter Setup Enter BOOT Diskette Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on briefly.
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light No beep or incorrect beep pattern No characters appear on screen Characters on the screen appear distorted or incorrect System cooling fan does not rotate Diskette drive activity LED does not light Hard disk drive activity LED does not light CD-ROM drive activity LED does not light...
Incorrect or No Beep Code Check the following: Is the speaker enabled? Is the speaker cable connected to the system board? If the system operates normally, but there was no beep, the speaker may be defective, contact your service representative for assistance. Record the beep code emitted by POST, and see the “Messages and Beep Codes”...
Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video monitor's signal and power cables properly installed? If the problem persists, the video monitor may be faulty or it may be the incorrect type.
CD-ROM Drive Activity Light Does Not Light Check the following: Is the power and signal cable to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Is the onboard IDE controller enabled? Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system.
Enable F2 Prompt by Using SSU 1. Insert your SSU diskette in the diskette drive. This is the diskette that is created by copying the SSU software from E system. 2. Reboot the system by pressing Ctrl+Alt+Del while at the DOS operating system prompt or by pressing the reset switch.
Enable F2 Prompt by Changing a Jumper and Using SSU If you do not have an SSU diskette or CD available, you can clear CMOS memory to enable the F2 prompt. This means you must change a jumper on the system board, run the SSU, save your changes, and change the jumper back to the default setting.
Problems with the Network The server hangs when the drivers are loaded: Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnostics pass, but the connection fails: Make sure the network cable is securely attached. Make sure you specify the correct frame type in your NET.CFG file.
PNP Installation Tips Some common PCI tips are listed here. Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters. This prevents PCI cards from trying to use the same settings ISA cards are using. Use the SSU to keep track of ISA adapter resources. Certain drivers may require interrupts that are not shared with other PCI drivers.
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Message nnnn Cache SRAM Passed Diskette drive A error Diskette drive B error Entering SETUP ... Extended RAM Failed at offset: nnnn* nnnn Extended RAM passed Failing Bits: nnnn* Fixed Disk 0 Failure Fixed Disk 1 Failure Fixed Disk Controller Failure* Incorrect Drive A type - run SETUP Incorrect Drive B type - run SETUP Invalid NVRAM media type*...
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Message Parity Check 1 nnnn* Parity Check 2 nnnn* Press <F1> to resume, <F2> to Setup Press <F2> to enter SETUP Previous boot incomplete - Default configuration used Real time clock error* Shadow Ram Failed at offset: nnnn* nnnn Shadow RAM Passed System battery is dead - Replace and run SETUP System BIOS shadowed...
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Message System timer error* UMB upper limit segment address: nnnn Video BIOS shadowed *If your system displays this message, write down the message and notify your customer representative. If your system fails after you made changes in the BIOS Setup menus, you may be able to correct the problem by entering Setup and restoring the original values.
POST Error Codes and Messages Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep as the message appears. The “POST Error Codes and Messages” table is a list of the error codes and messages written at the start of each POST test.
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Processor 2 disabled, system in Uni-processor mode 810E Processor 1 failed FRB level 3 timer 810F Processor 2 failed FRB level 3 timer 8110 Server Management Interface failed to function 8120 IOP subsystem is not functional 8150 NVRAM Cleared by Jumper 8151...
F2 to enter the setup utility. To identify your system's current BMC revision level, perform the following steps. 1. Select "Server" from the menu bar. 2. Choose the "System Management" submenu.
System Cabling This appendix contains information and procedures on cabling configurations used in your system. The cabling configurations include: Standard Configuration RAID Configuration. Before You Begin The DC push-button on/off switch on the front panel does not turn off the system AC power. Also, +5vdc is present on the system board whenever the AC power cords are connected between the system and an AC outlet.
Standard Configuration Your system is cabled using a dual channel on-board IDE Controller and dual on-board Symbios Logic SYM53C875 SCSI Controllers. The on-board IDE controller supports the standard internally mounted CD-ROM as its first (master) device and an optional internally mounted IDE tape drive as its second (slave) device.
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A— Seven SCSI disk drive bays B— SCSI Hard disk drives C— SCSI Backplane D— W ide SCSI Interface cable E— W ide SCSI connector (68 pin) F— Diskette drive connector G— Diskette drive H— Diskette interface cable I— J— IDE Interface Cable K—...
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Standard System Cable Routing A—W ide SCSI cable (68 pins) B—IDE cable (40 pins) System Cabling A-5...
RAID Configuration The RAID options available for your system are the Mylex AcceleRAID Mylex AcceleRAID 250 Controller boards, which gives your system the added security of fault tolerance. If you order a system with a RAID controller, the system is pre-cabled at the factory (see "RAID System Cabling Configuration"...
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RAID System Cable Configuration A— Seven SCSI disk drive bays B— SCSI Hard disk drives C— SCSI Backplane D— W ide SCSI Interface cable E— W ide SCSI connector (68 pin) F— Diskette drive connector G— Diskette drive H— Diskette interface cable I—...
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RAID System Cable Routing A—W ide SCSI cable (68 pins) B—IDE cable (40 pins) AcceleRAID Jumper JP10 A-8 System Cabling...
POST checks the values against the actual hardware configuration; if they do not agree, POST generates an error message. You must then run the SSU to specify the correct configuration before the server boots up.
Creating SSU Diskettes SSU may be run directly from the E bootable diskettes. Before you can run the SSU from diskettes, you must copy the SSU from the E If your diskette drive is disabled, or improperly configured, you must use the FLASH-resident BIOS Setup Utility (F2) to enable it so that you can use the SSU.
2. There are two ways to start the SSU: After creating an SSU diskette from the CD: Insert the SSU diskette in drive A, and reboot your server from the diskette. From diskette after installing your operating system: Insert the SSU diskette in Drive A.
Customizing the SSU The SSU lets you customize the user interface according to your preferences. The AF sets these preferences and saves them in the AF.INI file so that they take effect the next time you start the SSU. There are three user-customizable settings: Color—this button lets you change the default colors associated with different items on the screen with predefined color combinations.
Launching a Task It is possible to have many tasks open at the same time, although some tasks may require complete control to avoid possible conflicts. The tasks achieve complete control by keeping the task as the center of operation until the user closes the task window.
Resource Configuration Add-in (RCA) Window The RCA provides three major functions: Creates representations of devices that cannot be discovered by the system (ISA cards) Modifies the contents of the system by adding and removing devices Modifies the resources used by devices. You can use the RCA window to define an ISA card or add an ISA card by clicking on the appropriate button.
Defining an ISA Card An ISA card usually comes with a vendor-created .CFG file that specifies the resources the card requires to function properly. If the .CFG file is unavailable, you must manually create it or define the card through the SSU. Defining an ISA card consists of specifying the name of the card and the resources it consumes.
Adding and Removing ISA Cards Adding and removing cards through the RCA provides a way for the RCA to run its conflict detection algorithms on the resources requested by the cards. This alerts you to any possible problems with that particular card in the current configuration.
Modifying Resources Modifying the resources of a device may be necessary to accommodate certain operating systems, applications, and drivers. It may also be necessary to modify resources to resolve a conflict. To modify the resources associated with a device: 1. Highlight the device in the Devices section of the RCA window. 2.
Recommended Resource Settings The following table shows the recommended RCA system board settings for a sample system and provides a place for you to record any changes you make to the settings. SYSTEM GROUP System Identification and Version Information SSU Configuration File Version MP Spec.
System Resource Usage Clicking on the Resource Use button in the Configuration window displays the System Resource Usage window. This window shows what resources each device is consuming. This information is useful for choosing resources if a conflict occurs. Devices can be organized according to the resources the user wants to examine using the options in the Resource section of the screen.
Multiboot Add-in (MBA) Window The MBA lets you set the system boot priority. The boot priority is the order the BIOS uses to boot the operating system from various devices in your system. To set the boot priority of your system: 1.
System Event Log (SEL) Window The SEL displays information on the events stored in the system log area. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event. Event data may include POST error codes that reflect hardware errors or software conflicts within the system.
Exiting the SSU Exiting the SSU causes all windows to close. 1. Exit the SSU by opening the menu bar item File in the SSU Main window. 2. Click on Exit or Highlight Exit, and press Enter. System Setup Utility B-15...
Emergency Management Port Emergency Management Port How the EMP Works EMP Requirements and Configurations Setting Up the Server for the EMP Main EMP Window Phonebook Management Plug-ins...
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SDR viewer FRU viewer The Console Manager has a Phonebook, which you use to connect to a selected server. Referring to the above figure, the Board Management Controller (BMC) in your server monitors system management events and logs their occurrence in the System Event Log (SEL).
Command state is the default COM 2 state. In this state, the EMP communicates with the server, allowing the client to remotely reset or power the server up or down. The client can also view the server's System Event Log (SEL), Field Replaceable Unit (FRU) information, or Sensor Data Record (SDR) table.
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Availability of the various EMP features is determined by two things: the EMP access mode selected during configuration in the System Management Submenu of the BIOS Server Menu, and if the server's COM 2 port is configured for console redirect in BIOS. The three EMP access modes are disabled, pre-boot, and always active.
Direct Connect Configuration: A null modem serial cable is needed. Connect one end of the cable into the COM 2 port of server and the other into a port on the client machine.
EMP Direct Connect/Modem Mode: Select Direct Connect if a null modem serial cable directly connects the server's COM 2 port to the EMP client machine. If they are connected via a modem, select Modem Mode. C-6 Emergency Management Port Console...
Console Redirection Submenu These settings in the Console Redirection Submenu of the Server menu must be set exactly as noted to be able to use the EMP. COM Port Address: Select 2F8. This is the COM 2 port that must be used by the EMP.
MODE: either Redirect of EMP, depending on whether the EMP has control of the COM 2 port. LINE STATUS: gives status information on the server connection. For example, if a server is connected, the status bar says "Connected." Otherwise, the line is blank. EMP Main Menu File Exit - Exits the EMP.
Direct connect (Serial Line) - connects to the selected server directly using a null modem serial cable. Server - you can select or enter a server name from a dropdown edit list box of available servers. A server must be selected when the line selection is Dial-up.
Help - displays dialog level help information. Power On/Off Selecting Power On/Off from the Action menu allows you to power the server on or off, with post-power-up options. It generates the Power on/off dialog. Options available in the dialog are: Power ON - powers on the server.
Options available in the dialog are: System Reset - resets the server with the selected post-reset options. This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations.
Server - a dropdown list of server names previously stored in the Phonebook. If the New radio button is selected in the Operation area, this area is cleared. Phone No. - the number of the selected server. If the New radio button is selected in the Operation area, this area is cleared.
Management Plug-ins SEL Viewer The SEL viewer provides access to the System Event Log on the server and can display records in either hexadecimal or text (verbose) form. Options available through the SEL viewer (see the SEL Viewer figure below) are:...
Connect View SEL Information - displays SEL summary information as returned by the server. All Events - displays all events in the SEL. By Sensor Type - shows all events in the SEL generated by a specific sensor type such as voltage, temperature, etc.
Sensor Type Codes The Sensor Type Code Table provides information regarding: The type of sensor generating the SEL entry The name of the sensor The microcontroller which initiated the SEL entry The warning or error which initiated the SEL entry. Using the Sensor Type Code Table Compare the Sensor Type and Number message shown in the SEL viewer display (above) to the Sensor Type/Number in Verbose column in the table below.
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Baseboard SCSI-B Term1 Processor 1.5V Baseboard –5V Baseboard 12 Baseboard Fan0 Chassis Intrusion EMP password (at the time of connecting to the server) Secure Mode Violation (while the system is in Secure Mode) Processor1 Status Processor2 Status* DIMM1 Presence DIMM2 Presence...
System Event Logging Format Table Sensor Type and Sensor Type and Number in verbose Number in hex System Event #EF 12 EF System Event #EF 12 EF Memory #EF OC EF Memory #EF OC EF Memory #EF OC EF Critical Interrupt #EF 13 EF Critical Interrupt #EF 13 EF...
Help - provides version information for the SDR viewer and provides help topics on the EMP. FRU Viewer The FRU viewer allows you to view the server's FRU (Field Replaceable Units) data from the server's baseboard FRU information area. Options available with the SDR viewer are:...
Display all Records - displays all FRU data, which consists of chassis, board, and product information. FRU Info - displays the FRU summary information as returned by the server. Settings - lets you change operating parameters for the FRU viewer. This menu...
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C-20 Emergency Management Port Console...
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Software Monitoring Components/Hardware System Status Items Software Monitoring Component ESMPRO Server Management EMP / SSU Not all items can be monitored with every software component. Monitoring capability relates to how the software component interacts with system hardware. ESMPRO interacts with all hardware components and EMP/SSU interacts with Baseboard hardware.
Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. address A label, name, or number that identifies a location in computer memory. ASCII (American Standard Code for Information Interchange) A standard number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information between different types of computers and peripherals.
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(Baseboard Management Controller) Contains all of the server management functions. One major function of the BMC is to monitor system management events and log their occurrence in the System Event Log (SEL). boot The process of loading the operating system into memory.
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(Central Processing Unit) See microprocessor. (Cathode-Ray Tube) The type of video display used in monitors for desktop computers. (Direct Current) The type of current available in the rechargeable battery packs used in portable computers. See also AC. default The factory setting your computer uses unless you instruct it otherwise. For example, when powering up, the computer will boot from the default drive.
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The Emergency Management Port (EMP) provides an interface to the Console Manager. This interface allows remote server management via a modem or direct connection. (Expanded Memory Specification) A method of accessing memory beyond the 640K limit of DOS by exchanging data in and out of main memory at high speeds. Some software requires EMS to operate.
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hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. hot swap A method used to insert or remove SCSI disk drives into or from an operating bus. This method is typically used in RAID subsystems.
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(Local Area Network) A group of computers linked together within a limited area to exchange information. (Liquid Crystal Display) The type of video display used in portable computers. (Light-Emitting Diode) A small electronic device that glows when current flows through it. LPT1 or LPT2 The name you can assign a parallel port to specify its address.
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NVRAM (Nonvolatile RAM) A type of RAM that retains its contents even after the computer is powered off. This memory stores EISA configuration information. See also RAM and SRAM. operating system A set of programs that provides the interface between other software programs and the computer.
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POST Power-On-Self-Test. (Random-Access Memory) A temporary storage area for data and programs. This type of memory must be periodically refreshed to maintain valid data, and is lost when the computer is powered off. See also NVRAM and SRAM. real-time clock The IC in your computer that maintains the time and date.
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Setup program The program that you use to change the configuration of some ISA desktop and notebook computers. This program also contains information about the hardware in the computer. software Programs with specific functions, such as word processing, data base management, communications, and operating system.
Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Setup Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
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Component Manufacturer Name & Model Server System Board Processor 1 Processor 2 DIMM Slot 1 DIMM Slot 2 DIMM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD-ROM Drive 1...
FRU viewer, C-18 main console window, C-7 phonebook, C-12 requirements, C-5 SDR viewer, C-17 SEL viewer, C-13 server control operations, C-9 Emergency Management Port Console, C-2 EMP. See Emergency Management Port Console Exit menu, configuring, Setup, 3-19 Hard Drive menu...
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Server management BMC, 1-13 features, 1-13 intrusion detection, 1-14 Server Management Information menu, configuring in Setup, 3-16 Server menu, configuring in Setup, 3-14 Setup Advanced menu, 3-9 Boot menu, 3-17 Exit menu, 3-19 Hard Drive menu, 3-18 Integrated Peripheral Configuration menu,...