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Dell Inspiron 22 3000 Series Service Manual
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Dell Inspiron 22 3000 Series Service Manual

Dell Inspiron 22 3000 Series Service Manual

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See also: Service Manual , Setup and Specifications
Inspiron 22
3000 Series

Service Manual

Computer Model: Inspiron 22–3263
Regulatory Model: W17B
Regulatory Type: W17B002

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Table of Contents
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Summary of Contents for Dell Inspiron 22 3000 Series

  • Page 1: Service Manual

    Inspiron 22 3000 Series Service Manual Computer Model: Inspiron 22–3263 Regulatory Model: W17B Regulatory Type: W17B002...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents Before working inside your computer........11 ..................... 11 Before you begin ....................12 Safety instructions ..................13 Recommended tools After working inside your computer........14 Technical overview..............15 ................15 Inside view of your computer ................16 System-board components Removing the stand..............18 ......................18 Easel stand ....................20...
  • Page 4 Removing the optical drive............. 28 ....................28 Prerequisites ......................28 Procedure Replacing the optical drive............31 ......................31 Procedure ....................31 Post-requisites Removing the hard drive............32 .....................32 Prerequisites ......................32 Procedure Replacing the hard drive............35 ......................35 Procedure ....................35 Post-requisites Removing the system-board shield........
  • Page 5 Removing the wireless card............ 44 ....................44 Prerequisites ......................44 Procedure Replacing the wireless card............ 46 ......................46 Procedure ....................47 Post-requisites Removing the control-buttons board........49 ....................49 Prerequisites ......................49 Procedure Replacing the control-buttons board........51 ......................51 Procedure ....................51 Post-requisites Removing the microphone............52 .....................52...
  • Page 6 Removing the coin-cell battery..........59 .....................59 Prerequisites ......................59 Procedure Replacing the coin-cell battery..........61 ......................61 Procedure ....................61 Post-requisites Removing the fan..............62 .....................62 Prerequisites ......................62 Procedure Replacing the fan..............64 ......................64 Procedure ....................64 Post-requisites Removing the heat sink............65 .....................65 Prerequisites ......................
  • Page 7 Removing the system board............ 71 ..................... 71 Prerequisites ......................71 Procedure Replacing the system board............ 74 ......................74 Procedure ....................74 Post-requisites Removing the display assembly..........75 .....................75 Prerequisites ......................75 Procedure Replacing the display assembly..........80 ......................80 Procedure ....................80 Post-requisites Removing the display cable............ 82 ....................
  • Page 8 Changing the audio settings ......................94 Camera ..........94 Identifying the webcam in device manager ..............94 Starting the camera application .............95 Getting the Dell Webcam Central ......................95 Display ................95 Adjusting the brightness ..............96 Changing the screen resolution ...................97 Cleaning the display ........................
  • Page 9 ........99 Changing the display and Graphics Control Panel ....................... 100 Intel WiDi ............101 Downloading the WiDi application ..............101 Setting up the wireless display ......................... 101 .............102 Downloading the USB 3.0 driver ......102 Enabling or disabling the USB in BIOS setup program ........102 Fixing a no-boot issue caused by USB emulation .......................
  • Page 10 ....................118 BIOS overview ............118 Entering the BIOS setup program ....................118 Boot menu ..............118 Boot menu enhancements ................118 Timing key sequences System diagnostic lights............120 Getting help and contacting Dell......... 122 ..................122 Self-help resources ....................123 Contacting Dell...

  • Page 11: Before Working Inside Your Computer

    Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications. Shut down your computer. The shut-down instruction varies depending on the operating system installed on your computer.

  • Page 12: Safety Instructions

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 13: Recommended Tools

    Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver • Plastic scribe...

  • Page 14: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.

  • Page 15: Technical Overview

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Inside view of your computer control-buttons board hard-drive assembly optical-drive assembly...

  • Page 16: System-Board Components

    system board coin-cell battery speakers (2) VESA-mount bracket System-board components wireless-card slot (NGFF_WI-FI) 2 memory-module slots (2) camera-cable connector CMOS clear jumper (RTCRST) (WEBCAM) Password clear jumper (PSWD) coin-cell battery...
  • Page 17 speaker-cable connector touch-screen board cable (SPEAKER) connector (TOUCH) control-buttons board cable display-panel power cable connector connector (PWRCN1) display-cable connector hard-drive data cable connector (SATA HDD) optical-drive cable connector hard-drive and optical-drive (SATA ODD) power cable connector (SATAP1) fan-cable connector (FAN_CPU)

  • Page 18: Removing The Stand

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Easel stand Using a plastic scribe, pry the stand cover off the back cover. Slide and remove the stand cover from the back cover.
  • Page 19 Slide and remove the stand from the back cover. screws (2) easel stand back cover...

  • Page 20: Pedestal Stand

    Pedestal stand Using a plastic scribe, pry the stand cover off the back cover. stand cover plastic scribe back cover Remove the screws that secure the stand bracket to the back cover.

  • Page 21: Procedure To Remove Stand Riser From Stand Base

    Lift the handle and slide it out from the back cover. screws (4) stand bracket back cover pedestal stand Procedure to remove stand riser from stand base Lift the screw handle on the stand base.

  • Page 22: Inspiron

    Using the screw handle, loosen the captive thumbscrew that secures the stand base to the stand riser. screw handle captive thumbscrew stand base...
  • Page 23 Slide the stand base off the stand riser. stand riser stand base...

  • Page 24: Replacing The Stand

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Easel stand Insert the tabs on the stand bracket into the slots on the back cover. Align the screw holes on the stand with the screw holes on the back cover.

  • Page 25: Removing The Back Cover

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Procedure CAUTION: Do not remove the computer cover unless you need to install or replace internal components on your computer.
  • Page 26 Lift the back cover off the display-assembly base. back cover...

  • Page 27: Replacing The Back Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the tabs on the back cover with the slots on the display-assembly base and snap the back cover into place.

  • Page 28: Removing The Optical Drive

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
  • Page 29 Disconnect the optical-drive cable from the optical drive. screw optical drive optical-drive cable Carefully pull the optical-drive bezel and remove it from the optical drive. Remove the screws that secure the optical-drive bracket to the optical drive.
  • Page 30 Remove the optical-drive bracket from the optical drive. NOTE: Note the orientation of the optical-drive bracket so that you can replace it correctly. optical-drive bezel optical drive optical-drive bracket screws (2)

  • Page 31: Replacing The Optical Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the optical-drive bracket with the screw holes on the optical drive.

  • Page 32: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 33 Disconnect the hard-drive cable from the hard drive. display-assembly base screw hard-drive assembly hard-drive cable Remove the screws that secure the hard-drive bracket to the hard drive.
  • Page 34 Remove the hard drive from the hard-drive bracket. screws (3) hard-drive bracket hard drive...

  • Page 35: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard drive with the screw holes on the hard- drive bracket.

  • Page 36: Removing The System-Board Shield

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
  • Page 37 Lift the system-board shield off the display-assembly base. system-board shield screws (4) display-assembly base...

  • Page 38: Replacing The System-Board Shield

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the slots on the system-board shield with the ports on the system board and place the system-board shield on the display-assembly base.

  • Page 39: Removing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
  • Page 40 Slide and remove the memory module from the memory-module slot. memory module securing clips (2) memory-module slot...

  • Page 41: Replacing The Memory Module

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 42: Post-Requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory module notch memory-module slot Post-requisites Replace the...
  • Page 43 Replace the back cover. Replace the stand.

  • Page 44: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
  • Page 45 Slide the wireless card out of the wireless-card slot. wireless-card bracket screw wireless-card slot wireless card antenna cables...

  • Page 46: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the wireless card with the tab on the wireless-card slot.

  • Page 47: Post-Requisites

    Replace the screw that secures the wireless-card bracket and the wireless card to the system board. notch wireless card wireless-card slot antenna cables wireless-card bracket screw Post-requisites Replace the system-board shield. Replace the back cover.
  • Page 48 Replace the stand.

  • Page 49: Removing The Control-Buttons Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
  • Page 50 Open the latch and disconnect the control-buttons board cable from the control-buttons board. control-buttons board plastic scribe securing clips (3) control-buttons board cable...

  • Page 51: Replacing The Control-Buttons Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the control-buttons board cable into the connector on the control- buttons board and close the latch to secure the cable.

  • Page 52: Removing The Microphone

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
  • Page 53 Disconnect the microphone cable from the microphone module. microphone cable display-assembly base microphone module...

  • Page 54: Replacing The Microphone

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the microphone cable to the microphone module. Slide the microphone module into the slot on the display-assembly base.

  • Page 55: Removing The Camera

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only for systems with a touch screen display. For systems with a non-touch screen display, the microphones will be integrated on the camera assembly.
  • Page 56 Release the camera frame from the tab on the display-assembly base and lift it off. antenna cable plastic scribe camera cable securing clip camera frame display-assembly base...
  • Page 57 Turn the camera over and remove the camera cable from the tab on the back of the camera frame. camera cable camera frame...

  • Page 58: Replacing The Camera

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the camera cable to the camera module. Press the camera frame down into the slot on the display-assembly base until it snaps into place.

  • Page 59: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 60 plastic scribe coin-cell battery battery socket...

  • Page 61: Replacing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure With the positive-side facing up, insert the coin-cell battery into the battery socket and press down the battery into place.

  • Page 62: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
  • Page 63 Lift and slide the fan from under the heat sink. screws (2) display-assembly base fan cable system board...

  • Page 64: Replacing The Fan

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the fan under the heat sink and place it on the display-assembly base.

  • Page 65: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 66 Lift the heat sink off the system board. screw heat sink captive screws (3)

  • Page 67: Replacing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.

  • Page 68: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
  • Page 69 Lift the speakers, along with the speaker cable, off the display assembly. speaker cable routing guides speakers (2) screw tape rubber grommets (4)

  • Page 70: Replacing The Speakers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts and rubber grommets on the display-assembly base, place the speakers on the display-assembly base.

  • Page 71: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 72 Open the latches and disconnect the control-buttons board cable and display cable from the system board. fan cable hard-drive and optical- drive power cable optical-drive data cable hard-drive data cable microphone and camera speaker cable cable display-panel power cable control-buttons board cable touch-board cable 10 display cable...
  • Page 73 Remove the screws that secure the system board to the display-assembly base. Lift the system board off the display-assembly base. system board screws (4) display-assembly base...

  • Page 74: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 75: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
  • Page 76 Lift the VESA-mount bracket off the display-assembly base. screws (4) VESA-mount bracket display-assembly base Disconnect the touch-screen board cable and display-panel power cable from their connectors on the display-assembly base.
  • Page 77 Note the routing of the optical-drive data, touch-board, display backlight, hard drive, and control-buttons board cables and remove the cables from the routing guides on the display-assembly base. touch-screen board cable optical-drive data cable hard-drive cable routing guide control-buttons board display-panel power cable cable Remove the screws that secure the display-assembly base to the display...
  • Page 78 Release the display-assembly base from the tabs on the display assembly. screws (19) display assembly display-assembly base tabs (3) Lift the display-assembly base off the display assembly. Remove the rubber feet.
  • Page 79 display assembly...

  • Page 80: Replacing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the rubber feet. Slide the tabs on the display assembly into the slots on the display- assembly base.
  • Page 81 Replace the memory module. 10 Replace the system-board shield. 11 Follow the procedure in step 3 to step 6 in “Replacing the hard drive”. 12 Replace the optical drive. 13 Replace the back cover. 14 Replace the stand.

  • Page 82: Removing The Display Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
  • Page 83 Lift the display cable off the display assembly. display assembly display cable tape clips (2)

  • Page 84: Replacing The Display Cable

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the display cable to the display assembly and close the latch to secure the cable.

  • Page 85: Removing The Rubber Feet

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.
  • Page 86 Lift the rubber feet off the display bezel. display bezel screws (4) rubber feet (2)

  • Page 87: Replacing The Rubber Feet

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the rubber feet with the screw holes on the display bezel.

  • Page 88: Bios Setup Program

    Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.

  • Page 89: Prerequisites

    Prerequisites Remove the stand. Remove the back cover. Remove the system-board shield. Procedure Locate the password reset jumper (PSWD) on the system board. NOTE: For more information on the location of the jumper, see “System-board components”. Remove the jumper plug from the password jumper-pins. Wait for 5 seconds and then replace the jumper plug in its original location.

  • Page 90: Clearing Cmos Settings

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the stand. Remove the back cover.

  • Page 91: Post-Requisites

    Wait for 5 seconds and then replace the jumper plug to its original location. jumper plug password jumper pins CMOS jumper-pins Post-requisites Replace the system-board shield. Replace the back cover. Replace the stand.

  • Page 92: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit.

  • Page 93: Technology And Components

    Downloading the audio driver Turn on your computer. Go to www.dell.com/support. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 94: Changing The Audio Settings

    Changing the audio settings On the taskbar, click or tap the search box, and then type Dell Audio. Click or tap Dell Audio and change the audio settings as required. Camera The Inspiron 22-3263 is shipped with an integrated 0.92 megapixel high- speed camera with a maximum of 1280 X 720 HD resolution at 30 FPS.

  • Page 95: Getting The Dell Webcam Central

    Click or tap Camera. Getting the Dell Webcam Central A CD is shipped along with your computer which contains the Dell Webcam Central software. If you do not have the software, you can download it by registering through My Account on the Dell website.

  • Page 96: Changing The Screen Resolution

    Drag or swipe the Adjust brightness level slider to adjust the brightness. Changing the screen resolution Right-click or touch and hold on your desktop and select Display settings. Click or tap Advanced display settings. Select the desired resolution from the drop-down list. Click or tap Apply.

  • Page 97: Cleaning The Display

    Push the on/off button on the right side of your computer to switch display modes. Graphics The Inspiron 22-3263 is shipped with AMD Radeon R5 A335 video controller. Downloading the graphics driver Turn on your computer. Go to www.dell.com/support.

  • Page 98: Identifying The Display Adapter

    Click or tap Product support, enter the Service Tag of your computer and click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. Click or tap Drivers & downloads → Find it myself. Scroll down the page and expand Video.

  • Page 99: Changing The Display And Graphics Control Panel

    Changing the display and Graphics Control Panel Right-click or touch and hold on the desktop and select Graphics Properties to launch the Intel HD Graphics Control Panel. Click or tap Display.

  • Page 100: Intel Widi

    2nd generation Intel Core i3, i5, i7 Video Intel HD Graphics Controller WLAN card Intel 2230 or Intel 6150 Operating Windows 7 or later System Driver Download and install the latest driver for “Intel Wireless Display Connection Manager” available at www.dell.com/ support...

  • Page 101: Downloading The Widi Application

    Downloading the WiDi application Turn on your computer. Go to www.dell.com/support. Click or tap Product Support, enter the Service Tag of your computer and click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 102: Downloading The Usb 3.0 Driver

    Enabling or disabling the USB in BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. The BIOS setup program is displayed.

  • Page 103: Wi-Fi

    Turn on or restart your computer. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. On the left pane, select Settings → System Configuration → USB Configuration.

  • Page 104: Configuring Wi-Fi

    Double-click or double-tap the driver file icon and follow the instructions on the screen. Configuring Wi-Fi Turn on Wi-Fi. For more information, see Turning Wi-Fi on or off. Swipe-in from the right edge of the display or click or tap the Action Center icon on the taskbar to access the Action Center.

  • Page 105: Pairing The Bluetooth-Enabled Devices

    Pairing the Bluetooth-enabled devices Turn on Bluetooth. For more information, see Turning Bluetooth on or off. Swipe-in from the right edge of the display, or click or tap the Action Center icon on the taskbar to access the Action Center. Click or tap Bluetooth , and then click or tap Go to settings.

  • Page 106: Removing The Bluetooth Device

    Removing the Bluetooth device Swipe-in from the right edge of the display, or click or tap the Action Center icon on the taskbar to access the Action Center. Click or tap Bluetooth, and then click or tap Go to settings. Click or tap the device you want to remove, and then click or tap Remove device.

  • Page 107: Hard Drive

    In the Bluetooth file transfer window, click or tap Send files and select the desired file. Hard Drive The following table shows the hard drive options available in Inspiron 22– 3263. Options Dimensions 2.5 inch drive Identifying the hard drive On the taskbar, click or tap the search box, and then type Device Manager.

  • Page 108: Media-Card Reader

    Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. A list of hard drives is displayed under the System Information in the General group. Media-card reader The Inspiron 22–3263 has one SD card slot located on the left side of your computer.

  • Page 109: Chipsets

    The Inspiron 22-3263 is shipped with the chipset integrated in the processor. Downloading the chipset driver Turn on your computer. Go to www.dell.com/support. Click or tap Product Support, enter the Service Tag of your computer and click or tap Submit.

  • Page 110: Memory

    Click or tap Device Manager. The Device Manager window is displayed. Expand System devices. Memory The Inspiron 22-3263 has two SODIMM (RAM )slots, which are accessible by removing the back cover. Memory configurations supported are 2GB, 4GB, 6GB, 8GB, 10GB, 12GB and 16GB. Checking the system memory in Windows Click or tap Start...

  • Page 111: Verifying The System Memory In Bios Setup Program

    Verifying the system memory in BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. On the left pane, select Settings → General → System Information.

  • Page 112: Identifying The Processors In Windows

    Operating System The Inspiron 22-3263 is shipped with the Windows 10 factory installation. Service Tag location The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 113: Device Drivers

    Intel Dynamic Platform and Thermal Framework In the Device Manager, check if the Intel Dynamic Platform and Thermal Framework is installed. Install the driver updates from www.dell.com/support. Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the driver...

  • Page 114: Graphics

    Graphics In the Device Manager, check if the video driver is installed. Install the video driver updates from www.dell.com/support. Intel Serial IO Driver In the Device Manager, check if the Intel Serial IO Driver is installed. Install the driver updates from www.dell.com/support.

  • Page 116: Intel Trusted Execution Engine Interface

    Intel Trusted Execution Engine Interface In the Device Manager, check if the Intel Trusted Execution Engine Interface driver is installed. Install the driver updates from www.dell.com/support. Intel Virtual Button driver In the Device Manager, check if the Intel Virtual Button driver is installed.

  • Page 117: Intel Wireless 3165 Wi-Fi And Bluetooth Drivers

    Intel Wireless 3165 Wi-Fi and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support.

  • Page 118: Bios Overview

    Entering the BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. You can change the user-defined settings in BIOS setup program. Boot menu The Inspiron 22-3263 includes a one-time boot menu.
  • Page 119 To prevent the keyboard from locking, wait until the keyboard is initialized completely. The keyboard is initialized if one of the following occurs: • The keyboard lights flash. • The F2=Setup prompt appears at the top right corner of the screen during boot.

  • Page 120: System Diagnostic Lights

    System diagnostic lights Power status light: Indicates the power status. Solid Amber – The computer is unable to boot to the operating system. This indicates that the power supply or another device in the computer is failing. Blinking Amber – The computer is unable to boot to the operating system. This indicates that the power supply is normal but another device in the computer is failing or not installed properly.
  • Page 121 Light pattern Problem description Suggested solution CPU failure Replace the system board. LCD failure Replace the LCD. The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed. The repetitive beep codes help the user troubleshoot problems with the computer.

  • Page 122: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1...

  • Page 123: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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