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Sony KDL-55EX500 Service Manual
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Sony KDL-55EX500 Service Manual

Lcd digital color tv
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See also: Troubleshooting Manual , Service Manual
HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE MANUAL

ORIGINAL MANUAL ISSUE DATE: 1/2010
Version Date Subject
1.0
1/14/2010 No revisions or updates
2.0
4/19/2010 Added Safety Related Warning. Replaced Page 5.
Corrected instructions for Accessing Factory Mode. Replaced Page 20.
3.0
7/26/2010 Added information for Business to Business KDL-55EX500 model. Replaced Pages 15 & 18.
4.0
9/28/2010 Updated Disassembly Section 1-7-2. Connectors. Replaced Page 17.
5.0
11/1/2010 Corrected Specification information. Replaced page 2.
AZ1-K
Chassis
LCD Digital Color TV
9-883-843-05

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Summary of Contents for Sony KDL-55EX500

  • Page 1: Service Manual

    HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL AZ1-K Chassis ORIGINAL MANUAL ISSUE DATE: 1/2010 Version Date Subject 1.0 1/14/2010 No revisions or updates 2.0 4/19/2010 Added Safety Related Warning. Replaced Page 5. Corrected instructions for Accessing Factory Mode. Replaced Page 20. 3.0 7/26/2010 Added information for Business to Business KDL-55EX500 model. Replaced Pages 15 & 18. 4.0 9/28/2010 Updated Disassembly Section 1-7-2. Connectors. Replaced Page 17. 5.0 11/1/2010 Corrected Specification information. Replaced page 2. LCD Digital Color TV 9-883-843-05...
  • Page 2 Self Diagnosis Supported model SERVICE MANUAL AZ1-K Chassis LCD Digital Color TV 9-883-843-05...
  • Page 3 MODEL LIST MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION KDL-55EX500 RM-YD034 KDL-60EX500 RM-YD034 KDL-55EX500 RM-YD034 MEXICO KDL-60EX500 RM-YD034 MEXICO KDL-55EX500 RM-YD034 KDL-60EX500 RM-YD034 KDL-55EX501 RM-YD034 KDL-55EX501 RM-YD034 9-883-843-05...

  • Page 4: Table Of Contents

    A Board, Side Jack Bracket, LCD Panel, and HRK Board Removal ................15 1-5. Cleaning the LCD Panel ..............................16 1-6. Screw Legend ................................. 16 1-7. Connectors ..................................17 1-7-1. Connectors (KDL-55EX500/55EX501 Only) ............................17 1-7-2. Connectors (KDL-60EX500 Only) ................................17 1-8. Accessories and Packaging ............................18 1-9. Miscellaneous ................................. 18 1-10.Remote commander ...............................
  • Page 5 TABLE OF CONTENTS SEC 3. Diagrams ...................................21 3-1. Circuit Boards Location ..............................21 3-2. Block Diagram ................................22 KDL-55EX500/55EX501/60EX500...

  • Page 6: Specifications

    , Motionflow, BRAVIA Sync, and VIDEO IN 1/2 VIDEO: 1 Vp-p, 75 ohms unbalanced, sync negative are trademarks or registered marks of Sony Corporation. AUDIO: 500 mVrms (Typical) / Impedance: 47 kilohms “PlayStation” is a registered trademark and “PS3” is a trademark of COMPONENT IN 1/2 (Component Video): Y: 1.0 Vp-p, 75 ohms unbalanced, sync negative / P...
  • Page 7 Installation Guide(1) (Except KDL-60EX500) Table-Top Stand(1 set)/ Individual Models AC Power Cord(1) AC Power Cord(1) Screw(4) Optional Accessories Connecting Cables/Support Belt Kit/Wall-Mount Bracket: SU-WL500 * Optional Accessories availablity depends on its stock. * Design and specifications are subject to change without notice. KDL-55EX500/55EX501/60EX500...

  • Page 8: Warnings And Cautions

    Components identifi ed by shading and ! mark on the exploded views are critical for safe operation. Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is essential that all critical parts be replaced only with the part number specifi...

  • Page 9: Warning And Cautions

    Les composants identifi es par une trame et par une marque ! sur les schemas de principe, les vues explosees et les listes de pieces sont d’une importance critique pour la securite du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony.

  • Page 10: Safety-Related Warning

    8) Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short. 9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10) During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth. KDL-55EX500/55EX501/60EX500...

  • Page 11: Safety Check-Out

    Figure A. Using an AC voltmeter to check AC leakage. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below. KDL-55EX500/55EX501/60EX500...

  • Page 12: Leakage Test

    Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B). KDL-55EX500/55EX501/60EX500...

  • Page 13: Self Diagnosis Functions

    If the screen displays a “0”, no error has occurred . Diagnostic Item Number of times Standby Description LED blinks Possible Location G5E (Power) Board (KDL-55EX500/55EX501 Only) Main Power Error G8S (Power) Board (KDL-60EX500 Only) Audio Error A (Main) Board Balancer...
  • Page 14 SELF DIAGNOSIS FUNCTIONS STANDBY LED FLASH COUNT 2 times 5 times LED ON 0.3 sec. LED OFF Ambient Sensor/ Picture Off / Standby LED Power LED LED OFF 0.3 sec. 3 sec. (IR) Infrared Receiver Timer LED KDL-55EX500/55EX501/60EX500...
  • Page 15 001 indicates an error was detected AUD_PORT 000 indicates no error was detected DC_ALERT BALANCER TCON_ERR HFR_ERR P_ID_ERR PANEL_POWE BACKLITE TEMP_ERR 00000 00010 00000 [Menu] Exit Panel Operation Time by Hour (max 99999) Boot Count (max 99999) Total Operation Time by Hour (max 99999) KDL-55EX500/55EX501/60EX500...
  • Page 16 2. Panel operation time :Press the Channel Channel EXITING THE SELF CHECK DIAGNOSTIC SCREEN 1. To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV. KDL-55EX500/55EX501/60EX500...

  • Page 17: Sec 1. Disassembly/Part Number Information

    (KDL-55EX500/55EX501 ONLY) (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) 4-158-397-01 COVER, NECK (LL3 FRONT) For product protection and safety reasons, Sony strongly recommends (KDL-55EX500/55EX501 ONLY) that you use the screws provided with the TV 4-158-398-01 COVER, NECK (LLL3 FRONT)

  • Page 18: Rear Cover, Under Cover, And Vesa Brackets Removal

    G Remove 1 screw from Under Cover Position and lift up Under Cover to detach from Bottom Frame H Remove screws to detach Vesa Brackets from Panel 2 from KDL-55EX500/55EX501 ONLY 4 from KDL-60EX500 ONLY Lift up Vesa Bracket (S) to detach from Rear Cover (KDL-55EX500/55EX501 ONLY) KDL-55EX500/ 55EX501 ONLY KDL-55EX500/ REF.

  • Page 19: Speakers, Speaker Spacers, Ac Inlet, And Panel Supports Removal

    NOTE: The components identifi ed by a red outline and a mark contain NOTE: The components identifi ed by shading A Lift up left-side Loudspeaker to remove from Bezel Assembly (KDL-55EX500/55EX501 ONLY) une marque sont critiques pour la securite. confi dential information. Specifi c instructions must be adhered to whenever mark are critical for safety.

  • Page 20: Bottom Frame, G5E/G8S (Power) Boards, D1 Board, Switch Unit, A Board, Side Jack Bracket, Lcd Panel, And Hrk Board Removal

    E Remove 2 screws from D1 Board (KDL-55EX500/55EX501 ONLY) F Disconnect 5 connectors from D1 Board (KDL-55EX500/55EX501 ONLY) G Remove 2 Mini Card Spacers to detach D1 Board from LCD Panel (KDL-55EX500/55EX501 ONLY) H Lift up Switch Unit to remove from Bezel...

  • Page 21: Cleaning The Lcd Panel

    Wipe the LCD screen gently with a soft cloth. (Check the Sony Electronics Service Information website for any additional service related issues for this model.) Stubborn stains may be removed with a cloth slightly moistened with a solution of mild soap and warm water.

  • Page 22: Connectors

    See Appendix A: Encryption Key Components in the back of this manual. (Check the Sony Electronics Service Information website for any additional service related issues for this model.) 1-7-1. CONNECTORS (KDL-55EX500/55EX501 ONLY) 1-7-2. CONNECTORS (KDL-60EX500 ONLY) CN6705 TCON CN6704...

  • Page 23: Accessories And Packaging

    DISASSEMBLY/PART NUMBER INFORMATION 1-9. MISCELLANEOUS 1-8. ACCESSORIES AND PACKAGING A-1787-320-A HOTEL ASSEMBLY A-1763-685-A ACCESSORY ASSY 1-835-143-11 POWER-SUPPLY CORD (KDL-55EX500/60EX500 ONLY) 4-635-966-01 SCREW (HEX) 3-299-071-03 FLYER, SAFETY X-2348-140-3 SUPPORT BELT KIT 4-170-314-01 SUPPORT PLATE 4-175-275-11 GUIDE, QUICK SET UP (ENGLISH VERSION)

  • Page 24: Sec 2. Service Adjustments

    No Define ]> POWER [</>]Set [Menu] Exit NOTE: The Service Mode information will be covered in the DISPLAY training manual for these models. 3. To exit service mode, turn the POWER off. Onscreen cursor and select button VOLUME+ Rm-yD034 KDL-55EX500/55EX501/60EX500...

  • Page 25: Accessing Factory Mode

    Audio Quality AQ1.000 MCU Version SM1.00W00AA Pahel Info MT001.0000.0000?LT MUTING EDID Version [</>]Set [Menu] Exit NOTE: The Factory Mode information will be covered in the training manual for these models. 3. To exit service mode, turn the POWER off. RM-YD034 KDL-55EX500/55EX501/60EX500...

  • Page 26: Sec 3. Diagrams

    SEC 3. DIAGRAMS 3-1. CIRCUIT BOARDS LOCATION D1 (KDL-55EX500/55EX501 ONLY) G5E (KDL-55EX500/55EX501 ONLY) G8S (KDL-60EX500 ONLY) SWITCH UNIT KDL-55EX500/55EX501/60EX500...

  • Page 27: Block Diagram

    DIAGRAMS 3-2. BLOCK DIAGRAM KDL-55EX500/55EX501/60EX500...

  • Page 28: Kdl-55Ex500/55Ex501/60Ex500

    Sony Electronics Reproduction in whole or part without written permission is prohibited. All rights reserved Sony Corporation English 2010AJ74WEB-1 Sony Technology Center Printed in USA Technical Services 9-883-843-05 © 2010.1 Service Promotion Department KDL-55EX500/55EX501/60EX500...

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