Related Manuals for HP ProLiant ML350 Generation 4
Summary of Contents for HP ProLiant ML350 Generation 4
- Page 1 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide August 2004 (Second Edition) Part Number 356698-002...
- Page 2 The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
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Page 3: Table Of Contents
Contents Illustrated Parts Catalog Mechanical Components........................5 System Components..........................7 Removal and Replacement Procedures Required Tools........................... 11 Safety Considerations ........................12 Preventing Electrostatic Discharge..................12 Symbols on Equipment......................12 Rack Warnings and Cautions....................14 Preparation Procedures ........................15 Powering Down the Server ..................... 15 Extending the Server from the Rack.................. - Page 4 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Re-Entering the Server Serial Number and Product ID ..............45 Diagnostic Tools Automatic Server Recovery ....................... 47 HP Systems Insight Manager ......................47 Integrated Management Log ......................48 HP Instant Support Enterprise Edition ....................48 Option ROM Configuration for Arrays....................
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Page 5: Illustrated Parts Catalog
Illustrated Parts Catalog In This Section Mechanical Components ........................5 System Components ........................7 Mechanical Components... - Page 6 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Item Description Spare Part Number Access panel, tower 365058-001 Access panel, rack* 371714-001 Tower bezel 365064-001 Rack bezel* 371752-001 Removable media blank 231212-001 SCSI Hard drive blank 319602-001 Hot-plug power supply blank...
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Page 7: System Components
Illustrated Parts Catalog System Components Item Description Spare Part Number System Components Fan assembly, 120 mm 367637-001 3.0-V lithium battery 234556-001 Heatsink 366866-001 Processor... - Page 8 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Item Description Spare Part Number Intel® Xeon™ 3.00-GHz with 800-MHz system bus* 366864-001 Intel® Xeon™ 3.20-GHz with 800-MHz system bus* 373521-001 Intel® Xeon™ 3.40-GHz with 800-MHz system bus* 376069-001 Processor power module (PPM)
- Page 9 Illustrated Parts Catalog Item Description Spare Part Number 2-GB DDR DIMM PC2700* 367553-001 Options Two-bay, hot-plug drive cage* 253761-001 Tower-to-rack conversion kit* 366861-001 Redundant system fan assembly 372213-001 Duplex SCSI backplane* 371722-001 Second Serial Port* 372657-001 Keyboard* 355630-001 Mouse* 344704-001 *Not shown...
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Page 11: Removal And Replacement Procedures
Removal and Replacement Procedures In This Section Required Tools ..........................11 Safety Considerations ........................12 Preparation Procedures .........................15 Removing Tower Feet ........................19 Removing the Front Bezel (Tower Model) ..................19 Rack Rails.............................20 Removing the Power Supply Blank....................21 Hot-Plug Power Supply ........................21 Non-Hot-Plug Power Supply......................22 Hot-Plug Power Supply Backplane ....................24... -
Page 12: Safety Considerations
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide • Diagnostics Utility Safety Considerations Before performing service procedures, review all the safety information. Preventing Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. - Page 13 Removal and Replacement Procedures WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts.
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Page 14: Rack Warnings And Cautions
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. Rack Warnings and Cautions WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: •... -
Page 15: Preparation Procedures
For more information about telco rack solutions, refer to the RackSolutions.com website (http://www.racksolutions.com/hp). • Power down the server ("Powering Down the Server" on page 15). -
Page 16: Extending The Server From The Rack
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide 1. Shut down the operating system as directed by the operating system documentation. 2. Press the Power On/Standby button to place the server in standby mode. When the server activates standby power mode, the system power LED changes to amber. -
Page 17: Access Panel
Removal and Replacement Procedures WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 3. After performing the installation or maintenance procedure, slide the server back into the rack: a. -
Page 18: Removing The Server From The Rack
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide 1. Power down the server ("Powering Down the Server" on page 15). 2. Remove the front bezel, if necessary ("Removing the Front Bezel (Tower Model)" on page 19). 3. Loosen the two thumbscrews on the front panel of the server near the access panel. -
Page 19: Removing Tower Feet
Removal and Replacement Procedures Removing Tower Feet Remove the feet. Removing the Front Bezel (Tower Model) This server has a removable front bezel that must be unlocked and opened before accessing the hard drive cage or removing the access panel. The door should be kept closed during normal server operations. -
Page 20: Rack Rails
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide If necessary, remove the front bezel. Rack Rails NOTE: This procedure applies to rack servers only. To remove the component: 1. Use a flat-head screwdriver to lift the spring tab. -
Page 21: Removing The Power Supply Blank
Removal and Replacement Procedures 3. Repeat steps 1 and 2 to remove other rail. To replace the component, reverse the removal procedure. Removing the Power Supply Blank Remove the thumbscrew that secures the redundant power supply blank, and then pull the blank from the back of the server. Hot-Plug Power Supply WARNING: To reduce the risk of electric shock, do not disassemble the power supply or attempt to repair it. -
Page 22: Non-Hot-Plug Power Supply
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide 2. Push down on the power supply release latch, and remove the power supply from the server. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. - Page 23 Removal and Replacement Procedures WARNING: To reduce the risk of personal injury from hot surfaces, observe the thermal labels on each power supply or module. WARNING: To reduce the risk of injury from electric shock hazards, do not open power supplies. Refer all maintenance, upgrades, and servicing to qualified personnel.
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Page 24: Hot-Plug Power Supply Backplane
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide To replace the component, reverse the removal procedure. Hot-Plug Power Supply Backplane To remove the component: 1. Remove the power supplies from the server. 2. Remove the access panel ("Access Panel" on page 17). -
Page 25: Hot-Plug Scsi Hard Drive
Removal and Replacement Procedures CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. NOTE: Depending on model purchased, the server may look slightly different than shown. Hot-Plug SCSI Hard Drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a... -
Page 26: Non-Hot-Plug Scsi Hard Drive
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide 3. Remove the hard drive. To replace the component, reverse the procedure. Non-Hot-Plug SCSI Hard Drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. - Page 27 Removal and Replacement Procedures 3. Disconnect the power cable and the four-device SCSI cable from the hard drive. 4. Remove screws from the hard drive bay, and remove the hard drive. To replace the component: 1. Set the SCSI ID for the non-hot-plug SCSI hard drive. Refer to the documentation that ships with the hard drive.
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Page 28: Redundant System Fan
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide 2. Install two screws on the side of the hard drive to ensure proper alignment inside the bay. 3. Replace the hard drive into the hard drive bay, and reinstall the screws. -
Page 29: Expansion Slot Cover
Removal and Replacement Procedures 3. Remove the fan. To replace the component, reverse the removal procedure. Expansion Slot Cover To remove the component: 1. Remove the access panel ("Access Panel" on page 17). 2. Remove the expansion slot cover. -
Page 30: Expansion Board
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. To replace the component, reverse the removal procedure. -
Page 31: Cd-Rom Drive
Removal and Replacement Procedures 4. Remove the expansion board. 5. Reinstall the expansion board retainer, then tighten the thumbscrew. To replace the component, reverse the removal procedure. CD-ROM Drive To remove the component: 1. Remove the access panel ("Access Panel" on page 17). 2. -
Page 32: Tape Drive
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide 3. Push up on the release lever and push the drive partially out through the front of the server. 4. Remove the CD-ROM drive. Tape Drive To remove the component: 1. -
Page 33: Internal Two-Bay Hot-Plug Scsi Drive Cage
4. Remove the tape drive. To replace the component, reverse the removal procedure. IMPORTANT: HP recommends installing the tape drive on a separate SCSI cable to avoid a decrease in performance on other SCSI devices. Internal Two-Bay Hot-Plug SCSI Drive Cage To remove the component: 1. - Page 34 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide 3. Disconnect the SCSI and power cables. 4. Remove the drive cage from the chassis. To replace the component, reverse the removal procedure. IMPORTANT: Be sure that the unit identification numbers (0 and 1) appear on the right side of the drive cage front panel.
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Page 35: Processor And Heatsink
Removal and Replacement Procedures Processor and Heatsink IMPORTANT: If upgrading processor speed, update the system ROM before installing the processor. IMPORTANT: PPM 2 must be installed when processor 2 is installed. The system fails to boot if the PPM is missing. To remove a processor and heatsink: 1. - Page 36 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide 4. Remove the heatsink. 5. Open the processor locking lever and remove the processor. To replace the processor and heatsink: 1. Open the processor locking lever, if necessary. 2. Install the processor and close the processor locking lever.
- Page 37 Removal and Replacement Procedures CAUTION: Forcing the processor locking lever could lead to hardware damage. IMPORTANT: Do not remove the thermal tape from the bottom of the heatsink. Removing the tape will affect the thermal solution and prevent the system from working properly.
- Page 38 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide 3. Install the heatsink. 4. Close the processor retaining brackets.
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Page 39: Ppm
Removal and Replacement Procedures 5. Connect the heatsink connector to the correct header on the system board. Item Description CPU 1 heatsink header CPU 2 heatsink header 6. Replace the access panel ("Access Panel" on page 17). To remove the component: 1. -
Page 40: Second Serial Port
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide NOTE: PPM 1 is embedded onto the system board. NOTE: The appearance of compatible PPMs may vary. To replace the component, reverse the removal procedure. Second Serial Port To remove the component: 1. -
Page 41: Duplex Scsi Backplane
Removal and Replacement Procedures 4. Remove the second serial port option. To replace the component, reverse the removal procedure. Duplex SCSI Backplane To remove the component: 1. Remove the access panel ("Access Panel" on page 17). - Page 42 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide 2. Remove the SCSI cable from the duplex SCSI backplane and from either the array controller or the system board. 3. Remove the duplex SCSI backplane. To replace the component, reverse the removal procedure.
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Page 43: Battery
Removal and Replacement Procedures Battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. -
Page 44: System Board
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. -
Page 45: Re-Entering The Server Serial Number And Product Id
Removal and Replacement Procedures Re-Entering the Server Serial Number and Product ID After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access RBSU. 2. -
Page 47: Diagnostic Tools
ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. -
Page 48: Integrated Management Log
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide IMPORTANT: You must install and use HP SIM to benefit from the Pre- Failure Warranty for processors, hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. -
Page 49: Option Rom Configuration For Arrays
(http://www.hp.com/hps/hardware/hw_enterprise.html). To download HP ISEE, visit the HP website (http://www.hp.com/hps/hardware/hw_downloads.html). For installation information, please refer to the HP ISEE Client Installation and Upgrade Guide (ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf). Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations. -
Page 50: Rom-Based Setup Utility
For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp). -
Page 51: System Online Rom Flash Component Utility
Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server To download the tool and for more information, refer to the HP website (http://h18000.www1.hp.com/support/files/index.html). SmartStart Software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. -
Page 52: Hp Insight Diagnostics
Enabling access to the Array Configuration Utility, Array Diagnostics Utility, and Erase Utility SmartStart is included in the HP ProLiant Essentials Foundation Pack. For more information about SmartStart software, refer to the HP ProLiant Essentials Foundation Pack or the HP website (http://www.hp.com/servers/smartstart). - Page 53 Enabling access to the Array Configuration Utility, Array Diagnostics Utility, and Erase Utility SmartStart is included in the HP ProLiant Essentials Foundation Pack. For more information about SmartStart software, refer to the HP ProLiant Essentials Foundation Pack or the HP website (http://www.hp.com/servers/smartstart).
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Page 55: Server Component Identification
Server Component Identification In This Section Front Panel Components ......................55 Front Panel LEDs and Buttons .....................56 Rear Panel Components........................57 Rear Panel LEDs ..........................58 System Board Components ......................59 System LEDs and Internal Health LED Combinations ..............62 System Board LEDs ........................63 Hot-Plug SCSI IDs ........................65 Hot-Plug SCSI Hard Drive LEDs....................66... -
Page 56: Front Panel Leds And Buttons
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Item Description System power button UID button Diskette drive CD-ROM drive Front Panel LEDs and Buttons Item Description Status UID LED Blue = Activated Flashing = System remotely managed Off = Deactiviated... -
Page 57: Rear Panel Components
Server Component Identification Item Description Status External health LED Green = Normal (power supply) Red = Power redundancy failure NIC activity LED Green = Network link Flashing = Network link and activity Off = No link to network. If power is off, view the rear panel RJ-45 LEDs for status. -
Page 58: Rear Panel Leds
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Item Description Optional hot-plug redundant power supply bay SCSI connector knockouts PCI Express 4x (half length card), slot 1 PCI Express 8x (full length card), slot 2 64-bit 100-MHz PCI-X slot, bus 9, slot 3... -
Page 59: System Board Components
Server Component Identification Location Status Power supply LED Off = No power or inadequate power supply Green = Power supply is on and functioning UID LED Blue = Activated Off = Deactivated Flashing = Remote inquiry 10/100/1000 On = Link NIC link LED Off = No Link 10/100/1000... -
Page 60: Nmi Jumper
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Item Description Item Description CPU 1 heatsink header 64-bit 100-MHz PCI-X slot, bus 9 Processor socket 1 64-bit 100-MHz PCI-X slot, bus 9 Processor socket 2 NMI jumper Diskette drive connector... -
Page 61: System Maintenance Switch
Server Component Identification Systems running Microsoft® Windows® operating systems experience a blue screen trap when the operating system crashes. When this happens, Microsoft® recommends that system administrators perform an NMI event by pressing a dump switch. The NMI event enables a hung system to become responsive again. System Maintenance Switch Position Default... -
Page 62: System Leds And Internal Health Led Combinations
LEDs and the internal health LED indicate system status. The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may report server status differently than the health LEDs because the software tracks more system attributes. -
Page 63: System Board Leds
Server Component Identification System LED and Internal Health Status Color LED Color Overtemperature • The Health Driver has detected a cautionary (Amber) temperature level. • The server has detected a hardware critical temperature level. Fan (Amber) The minimum fan requirements are not being met. Fan has failed. - Page 64 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Item LED Description Status PPM 1 (embedded) Off = PPM 1 functioning status Amber = PPM 1 failed Processor 2 fan Off = Processor fan is functioning status Amber = Fan is not installed or has failed...
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Page 65: Hot-Plug Scsi Ids
Server Component Identification Hot-Plug SCSI IDs The server supports single- or dual-channel SCSI hard drive configurations. The single-channel configuration (simplex) supports up to six SCSI hard drives on one channel. The dual-channel configuration (duplex) supports two SCSI hard drives on one channel (SCSI IDs 4 and 5) and up to four SCSI hard drives on the other channel (SCSI IDs 0 through 3) with the duplex option. -
Page 66: Hot-Plug Scsi Hard Drive Leds
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Hot-Plug SCSI Hard Drive LEDs Item LED Description Status Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. -
Page 67: Specifications
Specifications In This Section Server Specifications ........................67 Environmental Specifications.......................68 Rack Server Specifications......................69 Hot-Plug Power Supply Calculations ...................70 DDR SDRAM DIMM Specifications...................70 1.44-MB Diskette Drive Specifications..................70 CD-ROM Drive Specifications ....................71 Server Specifications Dimensions Specification Height (with feet) 46.8 cm (18.43 in) Depth (with bezel) 64 cm (25.2in) Width... -
Page 68: Environmental Specifications
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Models with a Non- redundant power supply Input requirements Specification Rated input voltage 100 VAC to 240 VAC Rated input frequency 47 Hz to 63 Hz Rated input current 7.8 A (110 V) to 3.9 A (220 V) -
Page 69: Rack Server Specifications
Specifications Rack Server Specifications Dimensions Specification Height 21.87 cm (8.61 in) Depth (with bezel) 60.96 cm (24 in) Width 48.26 cm (19 in) Weight (no drives installed) 27.24 kg (60 lb) Models with a redundant power supply Input requirements Specification Rated input voltage 100 VAC to 240 VAC Rated input frequency... -
Page 70: Hot-Plug Power Supply Calculations
HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Hot-Plug Power Supply Calculations For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, refer to the HP Enterprise Configurator website (http://h30099.www3.hp.com/configurator/). DDR SDRAM DIMM Specifications NOTE: Use only 256-MB, 512-MB, 1-GB, 72-bit wide, 2.5-B, PC2100... -
Page 71: Cd-Rom Drive Specifications
Specifications Item Description Drive rotation 300 rpm Transfer rate High 500 Kb/s 250 Kb/s Bytes/sector Sectors per track (high/low) 18/9 Tracks per side (high/low) 80/80 Access times Track-to-track (high/low) 3 ms/6 ms Average (high/low) 169 ms/94 ms Setting time 15 ms Latency average 100 ms Cylinders (high/low) - Page 72 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Item Description Width 132.08 mm (5.20 in) Weight 0.34 kg (0.75 lb) Data transfer rate Sustained 150 KB/s (sustained 1X), 1500/3600 KB/s (10X to 24X) Burst 16.6 MB/s Access times (typical)
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Page 73: Acronyms And Abbreviations
Acronyms and Abbreviations ABEND abnormal end Array Configuration Utility Array Diagnostics Utility Automatic Server Recovery double data rate DIMM dual inline memory module HD68 high density 68 International Electrotechnical Commission... - Page 74 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide Integrated Lights-Out Integrated Management Log initial program load interrupt request ISEE Instant Support Enterprise Edition multi-processor specification NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller...
- Page 75 Acronyms and Abbreviations NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCI Express peripheral component interconnect express PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self-Test Processor Power Module ProLiant Support Pack preboot eXecution environment RBSU ROM-Based Setup Utility...
- Page 76 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide RILOE II Remote Insight Lights-Out Edition II SCSI small computer system interface SDRAM synchronous dynamic RAM Systems Insight Manager TMRA recommended ambient operating temperature unit identification VHDCI very high density cable interconnect...
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Page 77: Index
Health Driver 47, 66 buttons 55 health LEDs 56, 66 hot-plug power supply 21 HP Insight Diagnostics 52 HP ProLiant Essentials Foundation Pack 47 cautions 14 HP ProLiant Essentials Rapid Deployment CD-ROM drive 31, 55, 71 Pack 49 components 55... - Page 78 HP ProLiant ML350 Generation 4 Server Maintenance and Service Guide server asset text 45 SmartStart Autorun Menu 51 management tools 47 SmartStart, overview 51 mechanical components 5 spare part numbers 5, 7 specifications 67 specifications, server 67, 68, 70, 71...