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Lenovo ThinkCentre M700 Hardware Maintenance Manual
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Lenovo ThinkCentre M700 Hardware Maintenance Manual

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ThinkCentre M700
Hardware Maintenance Manual
Machine Types: 10GS, 10GT, 10KN, and 10KQ

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Summary of Contents for Lenovo ThinkCentre M700

  • Page 1 ThinkCentre M700 Hardware Maintenance Manual Machine Types: 10GS, 10GT, 10KN, and 10KQ...
  • Page 2 1 “Read this first: Important safety information” on page 1 and Appendix F “Notices” on page 149. First Edition (January 2016) © Copyright Lenovo 2016. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration...

  • Page 3: Table Of Contents

    ....Chapter 6. Advanced configuration . . 63 An introduction to Lenovo programs ..Using the Setup Utility program ..
  • Page 4 Safety and warranty ... Recovery information for Windows 10..Lenovo Web site ... . Lenovo Support Web site..
  • Page 5 Trademarks ....Appendix E. ENERGY STAR model information ... . . © Copyright Lenovo 2016...
  • Page 6 ThinkCentre M700 Hardware Maintenance Manual...

  • Page 7: About This Manual

    Important: This manual is intended only for trained service technicians who are familiar with Lenovo computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a Lenovo computer, be sure to read and understand Chapter 1 “Read this first: Important safety information” on page 1.
  • Page 8 ThinkCentre M700 Hardware Maintenance Manual...

  • Page 9: Chapter 1. Read This First: Important Safety Information

    • Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe. • Before you start the machine, ensure that other service representatives and the customer's personnel are not in a hazardous position. © Copyright Lenovo 2016...

  • Page 10: Electrical Safety

    Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 11 • Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly. • Do not work alone under hazardous conditions or near equipment that has hazardous voltages. •...

  • Page 12: Safety Inspection Guide

    2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people while handling the part. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 13: Grounding Requirements

    • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.
  • Page 14 Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following: Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 15 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 16 ThinkCentre M700 Hardware Maintenance Manual...
  • Page 17 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Chapter 1 Read this first: Important safety information...
  • Page 18 • Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 19 • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto.
  • Page 20 ThinkCentre M700 Hardware Maintenance Manual...
  • Page 21 Chapter 1 Read this first: Important safety information...
  • Page 22 ThinkCentre M700 Hardware Maintenance Manual...
  • Page 23 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 24 L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs cordonsd'alimentation. Pour mettre l'unité hors tension, vous devez déconnectertous les cordons de la source d'alimentation. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 25 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
  • Page 26 Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 27 Chapter 1 Read this first: Important safety information...
  • Page 28 ThinkCentre M700 Hardware Maintenance Manual...
  • Page 29 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. •...
  • Page 30 Il pulsante di controllo dell'alimentazione presente sull'unità e l'interruttore dell'alimentatore non disattivano l'alimentazione corrente fornita all'unità. E' possibile che l'unità disponga di più cavi di alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 31 Chapter 1 Read this first: Important safety information...
  • Page 32 • Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 33 • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
  • Page 34 Además, el dispositivo podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo, asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 35: Chapter 2. Product Overview

    Note: The computer hardware might look slightly different from the illustrations. Front view Figure 1. Front view Power button Power indicator Storage drive activity indicator USB 3.0 connector Microphone connector Headphone connector USB 3.0 connector Internal speaker (some models) © Copyright Lenovo 2016...
  • Page 36 (PDA). • USB 3.0 connector Used to connect a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a PDA. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 37: Rear View

    Rear view Figure 2. Rear view Power cord connector PS/2 mouse connector ® PS/2 keyboard connector DisplayPort -out connector Serial connector VGA-out connector USB 3.0 connectors (2) USB 2.0 connectors (2) Microphone connector Audio line-out connector Audio line-in connector PCI Express card area (different cards provide different connectors) Ethernet connector Security-lock slot...
  • Page 38 (PDA). • USB 3.0 connector Used to connect a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a PDA. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 39 • VGA-out connector Used to send video signals from your computer to another video device, such as a monitor. Chapter 2 Product overview...

  • Page 40: Computer Components

    Power button board USB 2.0 assembly Card reader Card reader and USB 2.0 assembly bracket Front audio and USB 3.0 assembly Front Wi-Fi antenna Thermal sensor System fan Internal speaker Cover presence switch (also called intrusion switch) ThinkCentre M700 Hardware Maintenance Manual...
  • Page 41 Coin-cell battery Primary storage drive bracket and primary storage drive (a 2.5-inch or 3.5-inch storage drive) PCI Express card Rear Wi-Fi antenna Wi-Fi card Heat sink and fan assembly (with the microprocessor underneath) Front bezel Power cord Chapter 2 Product overview...

  • Page 42: Major Frus And Crus

    Note: Depending on your computer model, some of the following components might not be available. Figure 4. Major FRUs and CRUs The following table lists the major FRUs shown in the illustration above and identifies which FRUs are also self-service CRUs or optional-service CRUs. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 43 Notes: • Self-service CRUs: These CRUs unplug or are secured by no more than two screws. Examples of these types of CRUs include the keyboard, the mouse, any USB device, and the power cord. Other self-service CRUs depending on product design might include memory modules, adapter cards, hard disk drives, and optical drives.
  • Page 44 For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup ThinkCentre M700 Hardware Maintenance Manual...

  • Page 45: Parts On The System Board

    Parts on the system board Note: For the parts that are displayed on the following figure but not introduced in the following table, see “Front view” on page 27 and “Rear view” on page 29. Figure 5. Parts on the system board 4-pin power connector Microprocessor fan connector Memory slot (DIMM1)

  • Page 46: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the side of your computer as shown.
  • Page 47 Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.
  • Page 48 • System Management (SM) Basic Input/Output System (BIOS) and SM software The SMBIOS specification defines data structures and access methods that can be used to read management data stored in the BIOS of a computer. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 49: Specifications

    Accessing a program on your computer Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to be installed, so you need to install them manually. Then, you can access and use these programs.

  • Page 50: Installing A Program That Is Ready To Be Installed

    An introduction to Lenovo programs This section provides information about the major Lenovo programs available on your operating system. Note: Depending on your computer model, some of the following programs might not be available.
  • Page 51 BIOS updates. The program gathers information from the Lenovo Help Center about new updates for your computer, then sorts and displays the updates for download and installation. You have complete control of which updates to download and install.
  • Page 52 ThinkCentre M700 Hardware Maintenance Manual...

  • Page 53: Chapter 3. Using Your Computer

    Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register your computer with Lenovo, ensure that your computer is connected to the Internet. Then, go to http://www.lenovo.com/register and follow the instructions on the screen.

  • Page 54: Guidelines About Using The Optical Drive

    Note: If the tray does not slide out of the drive when you press the eject/close button, turn off your computer. Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close button. Use the emergency eject only in an emergency. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 55: Recording A Disc

    Recording a disc If your optical drive supports recording, you can record a disc. Recording a disc using Windows tools To record a disc using Windows tools, do one of the following: • Burn a disc using the AutoPlay window. 1.

  • Page 56: Connecting To A Wireless Lan

    Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 45. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 57: Chapter 4. You And Your Computer

    1. Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2016...

  • Page 58: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
  • Page 59 Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs. To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2.
  • Page 60 – Change the size of the items on the desktop or a window. Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 61: Cleaning Your Computer

    Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.

  • Page 62: Good Maintenance Practices

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.

  • Page 63: Moving Your Computer

    To get the latest system updates for your computer, ensure that your computer is connected to the Internet and do one of the following: • Use one of the following Lenovo programs to get the system updates, such as device driver updates, software updates, and BIOS updates: –...
  • Page 64 ThinkCentre M700 Hardware Maintenance Manual...

  • Page 65: Chapter 5. Security

    “Computrace Agent software embedded in firmware” on page 62 • “Trusted Platform Module (TPM)” on page 62 Locking your computer This section provides information about locking your computer with the locking devices to keep your computer safe. © Copyright Lenovo 2016...

  • Page 66: Locking The Computer Cover

    Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7. Installing a padlock ThinkCentre M700 Hardware Maintenance Manual...

  • Page 67: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.

  • Page 68: Attaching A Cable Lock

    3. Follow the instructions on the right side of the screen to view and change security settings. You can refer to “Using the Setup Utility program” on page 63 to get basic information about some major security settings. 4. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 66. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 69: Preventing Unauthorized Access To Your Computer

    • For Windows 7: Use the Fingerprint Manager Pro or ThinkVantage Fingerprint Software program provided by Lenovo. To open the program, see “Accessing a program on your computer” on page 41. For more information about using the program, refer to the help system of the program.

  • Page 70: Using And Understanding Firewalls

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.

  • Page 71: Chapter 6. Advanced Configuration

    3. Select the feature you want to enable or disable and press Enter. 4. Select the desired setting and press Enter. 5. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 66. © Copyright Lenovo 2016...

  • Page 72: Enabling Or Disabling Erp Lps Compliance Mode

    Enabling or disabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.

  • Page 73: Using Bios Passwords

    Using BIOS passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. You do not have to set any passwords to use your computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics. Setup Utility program password types The following types of passwords are available: •...

  • Page 74: Selecting A Startup Device

    Enter to start the Setup Utility program. For more information about how to select a permanent startup device, see “Changing the startup device sequence permanently” on page 66. Exiting the Setup Utility program To exit the Setup Utility program, do one of the following: ThinkCentre M700 Hardware Maintenance Manual...

  • Page 75: Updating The Bios

    To update the BIOS, do the following: 1. Go to http://www.lenovo.com/drivers. 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you download.
  • Page 76 ThinkCentre M700 Hardware Maintenance Manual...

  • Page 77: Chapter 7. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 78. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information about help, service, and technical assistance, see Chapter 10 “Getting information, help, and service”...

  • Page 78: Audio Problems

    • Click the volume icon in the Windows notification area on the taskbar. Then, click the speaker icon on top of the volume control. Click the Levels tab and ensure that the Balance settings are set correctly . ThinkCentre M700 Hardware Maintenance Manual...

  • Page 79: Cd Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 45. CD problems This section provides solutions to CD-related problems. A CD or DVD does not work Solutions: •...

  • Page 80: Intermittent Problems

    Symptom: "No Operating System Found" message or the system not starting up from the correct storage drive Solutions: • Ensure that all storage drive signal cables and power cables are connected correctly. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 81: Networking Problems

    • Ensure that the storage drive your computer starts up from is listed as the first startup device in the Setup Utility program. Refer to “Changing the startup device sequence permanently” on page 66. Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the storage drive.
  • Page 82 Solution: Set the Bluetooth headset or headphones as the default device. 1. Exit the application that uses the sound device (for example, Windows Media Player). 2. Right-click the volume icon in the Windows notification area on the taskbar. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 83: Performance Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 45. 3. Click Playback devices. 4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default.

  • Page 84: Serial Connector Cannot Be Accessed

    • Detach and reconnect the USB connector to reset the USB device. I cannot install the Windows 7 operating system using an external USB device Solution: Go to http://www.lenovo.com/support to download and install USB drivers. Software and driver problems This section provides solutions to software- and driver-related problems.

  • Page 85: Diagnostics

    If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.

  • Page 86: Recovery Information

    1. Turn off your computer. Press and hold the Enter key and then turn on the computer. Release the Enter key when Startup Interrupt Menu is displayed. Then, press F11 to open the Rescue and Recovery workspace. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 87: Recovery Information For Windows 10

    66. 2. Follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery disc set, follow the instructions shipped with the disc set.
  • Page 88 • Use the recovery USB key provided by Lenovo to restore the entire storage drive to the factory-default settings. – If your computer comes with the recovery USB key, follow the instructions shipped with the USB key. – If your computer does not come with the recovery USB key, contact the Lenovo Customer Support Center to order a recovery USB key.

  • Page 89: Chapter 8. Service Checkout And Symptom-To-Fru Index

    Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? © Copyright Lenovo 2016...

  • Page 90: Symptom-To-Fru Index

    “Undetermined problems” on page 86. Notes: • The Symptom-to-FRU index is not specific to any machine type and are applicable to all Lenovo computers. • If you have both an error message and an incorrect audio response, diagnose the error message first.

  • Page 91: Power Supply Problems

    Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.

  • Page 92: Miscellaneous Error Conditions

    1. Ensure that network is in startup sequence as first device or first device after diskette. 2. Ensure that network adapter is enabled for RPL. 3. Network adapter (Advise network administrator of new MAC address) ThinkCentre M700 Hardware Maintenance Manual...
  • Page 93 Message/Symptom FRU/Action ® Computer will not perform a Wake On LAN (if applicable) 1. Check power supply and signal cable connections to network adapter. 2. Ensure that the operating system settings are set to enable Wake on LAN. 3. Ensure Wake On LAN feature is enabled in Setup/Configuration (see “Starting the Setup Utility program”...

  • Page 94: Undetermined Problems

    4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. See “Replacing the system board” on page 127. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 95: Chapter 9. Installing Or Replacing Hardware

    • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.

  • Page 96: Removing The Computer Cover

    1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See “Removing the computer cover” on page 88. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 97 3. If a dust shield has been installed, pull it outward to remove it from the front bezel. Figure 11. Removing the dust shield 4. Release the three plastic tabs on the top of the front bezel, and then pivot the front bezel downward. Figure 12.
  • Page 98 Figure 14. Installing the dust shield What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 129. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 99: Replacing The Optical Drive

    Replacing the optical drive Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To replace the optical drive, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 100 10. Flex the optical drive bracket and insert the two pins on the bracket into the corresponding holes in the optical drive. Then, pivot the optical drive downward until it snaps into position. Figure 19. Installing the optical drive into the bracket ThinkCentre M700 Hardware Maintenance Manual...

  • Page 101: Pivoting The Drive Bay Assembly Upward And Downward

    11. Align the mounting studs on the bracket with the corresponding holes in the chassis, and then install the optical drive with the bracket into the drive bay assembly. Slide the optical drive with the bracket to the front of the computer until it snaps into position. Figure 20.
  • Page 102 8. Reinstall the front bezel. See “Replacing the front bezel” on page 88. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 129. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 103: Replacing The Storage Drive

    Replacing the storage drive Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To replace the storage drive, refer to one of the following topics: •...
  • Page 104 10. Flex the storage drive bracket and insert the four pins on the bracket into the corresponding holes in the new 3.5-inch storage drive. Figure 25. Installing the 3.5-inch primary storage drive into the bracket ThinkCentre M700 Hardware Maintenance Manual...
  • Page 105 11. Slide the bracket with the 3.5-inch storage drive into the storage drive bay until it snaps into position. Figure 26. Installing the bracket with the 3.5-inch primary storage drive 12. Connect the signal cable and the power cable to the 3.5-inch storage drive. 13.
  • Page 106 2.5-inch storage drive to the converter. Figure 28. Installing the 2.5-inch primary storage drive into the storage converter 11. Install the storage converter with the 2.5-inch storage drive. See “Replacing the 3.5-inch primary storage drive” on page 95. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 107 12. Connect the signal cable and the power cable to the 2.5-inch storage drive. 13. Pivot the drive bay assembly downward. See “Pivoting the drive bay assembly upward and downward” on page 93. 14. Reinstall the optical drive. See “Replacing the optical drive” on page 91. 15.
  • Page 108 10. Insert the two pins on the storage drive bracket with the corresponding holes in the new 2.5-inch storage drive. Then, pivot the storage drive downward until it snaps into position. Install the fours screws to secure the 2.5-inch storage drive. Figure 31. Installing the 2.5-inch secondary storage drive into the bracket ThinkCentre M700 Hardware Maintenance Manual...

  • Page 109: Replacing The Cover Presence Switch

    11. Position the bracket with the 2.5-inch storage drive in the secondary storage drive bay, and then slide it downward until the bracket is secured by the four retaining clips in the storage drive bay. Install the screw to secure the bracket. Figure 32.

  • Page 110: Replacing The Internal Speaker

    2. Remove the computer cover. See “Removing the computer cover” on page 88. 3. Remove the front bezel. See “Replacing the front bezel” on page 88. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 111 4. Remove the optical drive. See “Replacing the optical drive” on page 91. 5. Pivot the drive bay assembly upward. See “Pivoting the drive bay assembly upward and downward” on page 93. 6. Locate the internal speaker. See “Computer components” on page 32. 7.

  • Page 112: Replacing The Thermal Sensor

    7. Disconnect the thermal sensor cable from the system board. 8. On the inside of the front panel, squeeze the two retaining clips that secure the thermal sensor and push the thermal sensor out of the chassis. Figure 37. Removing the thermal sensor ThinkCentre M700 Hardware Maintenance Manual...

  • Page 113: Replacing The Card Reader

    9. Route the new thermal sensor cable through the hole and insert the corresponding retaining clip on the thermal sensor into the same hole. Then, press the other retaining clip on the thermal sensor into the hole Figure 38. Installing the thermal sensor 10.
  • Page 114 Figure 39. Removing the card reader and USB 2.0 assembly bracket 9. Remove the two screws that secure the card reader, and then remove the card reader from the card reader and USB 2.0 assembly bracket. Figure 40. Removing the card reader ThinkCentre M700 Hardware Maintenance Manual...
  • Page 115 10. Align the two holes in the new card reader with the corresponding screw holes in the card reader and USB 2.0 assembly bracket. Then, install the two screws to secure the card reader. Figure 41. Installing the card reader 11.

  • Page 116: Replacing The Usb 2.0 Assembly

    Figure 43. Removing the card reader and USB 2.0 assembly bracket 9. Remove the two screws that secure the USB 2.0 assembly, and then remove the USB 2.0 assembly from the card reader and USB 2.0 assembly bracket. Figure 44. Removing the USB 2.0 assembly ThinkCentre M700 Hardware Maintenance Manual...
  • Page 117 10. Align the two holes in the new USB 2.0 assembly with the corresponding screw holes in the card reader and USB 2.0 assembly bracket. Then, install the two screws to secure the USB 2.0 assembly. Figure 45. Installing the USB 2.0 assembly 11.

  • Page 118: Replacing The Front Audio And Usb 3.0 Assembly

    Figure 47. Removing the front audio and USB 3.0 assembly 9. Route the new front audio and USB 3.0 assembly cables through the corresponding hole and connect them to the system board. See “Parts on the system board” on page 37. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 119: Replacing The Power Button Board

    10. Insert the metallic tabs on the new front audio and USB 3.0 assembly into the corresponding hole in the chassis. Then, align the hole in the front audio and USB 3.0 assembly with the corresponding screw hole in the chassis and install the screw to secure the assembly. Figure 48.
  • Page 120 12. Reinstall the optical drive. See “Replacing the optical drive” on page 91. 13. Reinstall the front bezel. See “Replacing the front bezel” on page 88. What to do next: • To work with another piece of hardware, go to the appropriate section. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 121: Replacing The Power Supply Assembly

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 129. Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. Although there are no moving parts in your computer after the power cord has been disconnected, the following warnings are required for your safety and proper Underwriters Laboratories (UL) certification.

  • Page 122: Replacing The System Fan

    3. Remove the front bezel. See “Replacing the front bezel” on page 88. 4. Remove the optical drive. See “Replacing the optical drive” on page 91. 5. Pivot the drive bay assembly upward. See “Pivoting the drive bay assembly upward and downward” on page 93. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 123 6. Locate the system fan. See “Computer components” on page 32. 7. Disconnect the system fan cable from the system board. 8. The system fan is connected to the chassis by four rubber mounts. Remove the system fan by breaking or cutting the rubber mounts and gently pulling the system fan out of the chassis.

  • Page 124: Replacing A Pci Express Card

    See “Parts on the system board” on page 37. Note: If you are installing a PCI Express x16 graphics card, ensure that the memory slot retaining clips are closed before you install the graphics card. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 125: Replacing The Wi-Fi Card

    6. Pivot the card latch to the closed position. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 129. Replacing the Wi-Fi card Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...

  • Page 126: Replacing The Wi-Fi Antennas

    To replace the front Wi-Fi antenna, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 127 2. Remove the computer cover. See “Removing the computer cover” on page 88. 3. Remove the front bezel. See “Replacing the front bezel” on page 88. 4. Remove the optical drive. See “Replacing the optical drive” on page 91. 5. Pivot the drive bay assembly upward. See “Pivoting the drive bay assembly upward and downward” on page 93.

  • Page 128: Replacing A Memory Module

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 129. Replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. ThinkCentre M700 Hardware Maintenance Manual...
  • Page 129 The following table provides information about the memory module installation rules. The “X” mark indicates the memory slot(s) into which the memory module(s) should be installed in different situations. The numbers 1, 2, 3, and 4 indicate the installation sequence. To locate the memory module slots, see “Parts on the system board”...

  • Page 130: Replacing The Coin-Cell Battery

    2. Remove the computer cover. See “Removing the computer cover” on page 88. 3. Remove the front bezel. See “Replacing the front bezel” on page 88. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 131: Replacing The Heat Sink And Fan Assembly

    4. Remove the optical drive. See “Replacing the optical drive” on page 91. 5. Pivot the drive bay assembly upward. See “Pivoting the drive bay assembly upward and downward” on page 93. 6. Locate the coin-cell battery. See “Computer components” on page 32. 7.
  • Page 132 8. Position the new heat sink and fan assembly on the system board so that the four screws are aligned with the holes in the system board. Ensure that the heat sink and fan assembly cable faces toward the microprocessor fan connector on the system board. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 133: Replacing The Microprocessor

    9. Tighten the four screws to secure the new heat sink and fan assembly in the following sequence. Do not over-tighten the screws. a. Partially tighten screw , fully tighten screw , and then fully tighten screw b. Partially tighten screw , fully tighten screw , and then fully tighten screw 10.
  • Page 134 Figure 69. Removing the microprocessor 8. Ensure that the small handle is in the raised position and the microprocessor retainer is fully open. 9. Remove the protective cover that protects the gold contacts of the new microprocessor. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 135: Replacing The System Board

    10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches on it with the tabs in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle on one corner of the new microprocessor is the microprocessor orientation indicator.
  • Page 136 14. Reinstall the computer cover and reconnect cables to your computer. See “Completing the parts replacement” on page 129. The failing system board must be returned with a microprocessor socket cover to protect the pins during shipping and handling. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 137: Completing The Parts Replacement

    To install the microprocessor socket cover, do the following: 1. After you have removed the microprocessor from the failing system board, close the microprocessor retainer. Then, put the lever to the locked position to secure the retainer in place. 2. Note the orientation of the socket cover, and install one side of the socket cover into the microprocessor socket.
  • Page 138 8. If a newly installed hardware component does not work normally, update the device driver. See “Keeping your computer current” on page 54. ThinkCentre M700 Hardware Maintenance Manual...

  • Page 139: Chapter 10. Getting Information, Help, And Service

    User Guide. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You also can do the following: • Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.

  • Page 140: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

  • Page 141: Using Other Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to the Microsoft Product Support Web site at http://support.microsoft.com. You also can contact the Lenovo Customer Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
  • Page 142 ThinkCentre M700 Hardware Maintenance Manual...

  • Page 143: Appendix A. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 144 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 145: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
  • Page 146 ThinkCentre M700 Hardware Maintenance Manual...

  • Page 147: Appendix B. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 148: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 149 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix B. WEEE and recycling information...
  • Page 150 ThinkCentre M700 Hardware Maintenance Manual...

  • Page 151: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...

  • Page 152: China Rohs

    China RoHS ThinkCentre M700 Hardware Maintenance Manual...

  • Page 153: Appendix D. China Energy Label

    Appendix D. China Energy Label © Copyright Lenovo 2016...
  • Page 154 ThinkCentre M700 Hardware Maintenance Manual...

  • Page 155: Appendix E. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 156 ThinkCentre M700 Hardware Maintenance Manual...

  • Page 157: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 158: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre The ThinkCentre logo Rescue and Recovery ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

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