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2N Indoor Touch User Manual
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2N Indoor Touch User Manual

2N Indoor Touch User Manual

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2N Indoor Touch
Firmware:
FW 2.0
Version:
1.9
®
User guide
www.2n.cz

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Summary of Contents for 2N Indoor Touch

  • Page 1 ® 2N Indoor Touch User guide Firmware: FW 2.0 Version: www.2n.cz...
  • Page 2 2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services. On www. faq.2n.cz you can find information regarding products adjustment and instructions for optimum use and procedures „What to do if...".
  • Page 3 The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All development, production and distribution processes of the company are managed by this standard and guarantee a high quality, technical level and professional aspect of all our products.
  • Page 4 4.2.1 Devices 4.2.2 Call Log 4.2.3 Dial Pad 4.2.4 About 4.2.5 Settings - Settings 4.2.6 Settings - Do Not Disturb (DND) 4.2.7 Help 4.3 Notification in 2N® Indoor Touch Environment 4.4 Connection to 2N Helios IP 2N TELEKOMUNIKACE a.s., www.2n.cz 4/84...

  • Page 5: Table Of Contents

    5.3 Device 5.3.1 Network 5.3.2 Home Screen 5.3.3 Local Settings 5.3.4 Display 5.3.5 Audio 5.3.6 Maintenance 5.4 Application 5.4.1 2N® Helios IP Mobile 5.4.1.1 Devices 5.4.1.2 Settings 5.4.1.2.1 Common 5.4.1.2.2 Password 5.4.1.2.3 SIP Proxy 5.4.1.2.4 Video 5.4.1.3 Info 5.4.2 Settings 5.5 Limitations...
  • Page 6 The section also includes safety precautions. Here is what you can find in this section: 1.1 Product Description 1.2 Differences between Models 1.3 Terms and Symbols 1.4 Safety Precautions 2N TELEKOMUNIKACE a.s., www.2n.cz 6/84...
  • Page 7 802.11bgn WiFi interface (depending on the Part No.) Status RGB LED at front Binary inputs and outputs for control of other devices Android operating system with pre-installed basic applications and own user interface ® Pre-installed Helios IP Mobile application 2N TELEKOMUNIKACE a.s., www.2n.cz 7/84...
  • Page 8 If a feature is not available in all the models, a note is added to the respective subsection. 2N TELEKOMUNIKACE a.s., www.2n.cz 8/84...
  • Page 9 Useful information for quick and efficient functionality. Note Routines or advice for efficient use of the device. Future Functions, New Features grey-marked text in this document designates the functions and features that are under preparation or development at present. 2N TELEKOMUNIKACE a.s., www.2n.cz 9/84...
  • Page 10 Ethernet cable can only be carried to the required site. ® Although Indoor Touch is not intended for cars or aeroplanes, all ® prohibitions and regulations relating to adapter equipped devices apply to 2N Indoor Touch too. 2N TELEKOMUNIKACE a.s., www.2n.cz 10/84...
  • Page 11 Respect the local standards for installation of electronic devices onto flammable materials while mounting! Use a cross-point screwdriver for tightening the fitting screws on the device sides to ® place Indoor Touch properly. 2N TELEKOMUNIKACE a.s., www.2n.cz 11/84...
  • Page 12 2.1 Before You Start Product Completeness Check ® Please check the Indoor Touch delivery before starting installation: Indoor Touch Quick Start manual Wall holder (screwed to device) Installation fittings (2 screws, 2 plugs for flush mounting) Front Layout 2N TELEKOMUNIKACE a.s., www.2n.cz 12/84...
  • Page 13 Glass frame LCD display with capacitive touch layer Status RGB LED Loudspeaker Microphone micro SD card slot Contactless card reader (depending on the Part No.) Backside Connectors 2N TELEKOMUNIKACE a.s., www.2n.cz 13/84...
  • Page 14 LED starts shining blue to signal the resetting process. Press the Factory reset button for a rather long time (up to 10 s) to factory reset the device. The front panel LED starts shining yellow to signal the resetting process. 2N TELEKOMUNIKACE a.s., www.2n.cz 14/84...
  • Page 15 Place the device carefully from top to bottom with its bottom part slightly away (up to 5 cm) from the wall. When the device fits to the main holder supports, push the device bottom part onto the wall. Tighten the safety screws on both the device sides. 2N TELEKOMUNIKACE a.s., www.2n.cz 15/84...
  • Page 16 (perpendicular to the ® floor) in the height of up to 120 cm above the floor. If necessary, operate 2N Indoor Touch in a position other than as aforementioned for a short time only, for quick testing purposes in a servicing centre, for example.
  • Page 17 Caution Factory reset results in a change of the Ethernet interface configuration! A defective Ethernet cable may lead to a high packet loss in the E thernet and subsequent instability and poor video call quality! 2N TELEKOMUNIKACE a.s., www.2n.cz 17/84...
  • Page 18 Configuration for details. Firmware Upgrade ® We recommend you to upgrade the Indoor Touch firmware during installation. Refer to www.2n.cz for the latest FW version. Refer to 3.4. Device Upgrade  for the firmware upgrade procedure. 2N TELEKOMUNIKACE a.s., www.2n.cz 18/84...
  • Page 19 Standard Operation: Colour State No light Device state is displayed Blue is on Stand-by mode (display off) Other ® Notification of other states of applications running in the system (2N Helios IP states Mobile , e.g.). 2N TELEKOMUNIKACE a.s., www.2n.cz 19/84...
  • Page 20 (depending on the Part No.). The licence expiry may cause a partial limitation of the device functionality! Refer to 3.3 Launcher Configuration for the current licence state and licence adding procedure if necessary. 2N TELEKOMUNIKACE a.s., www.2n.cz 20/84...
  • Page 21 3. 2N® Indoor Touch Configuration ® This section describes the Indoor Touch configuration. Here is what you can find in this section: 3.1 Factory Reset 3.2 Home Screen 3.3 Launcher Configuration 3.4. Device Upgrade 2N TELEKOMUNIKACE a.s., www.2n.cz 21/84...
  • Page 22 Press and hold the Reset button until the notification RGB LED lights up (yellow). Release the Reset button and follow the instructions displayed. Caution Factory reset results in a complete deletion of all user data. 2N TELEKOMUNIKACE a.s., www.2n.cz 22/84...
  • Page 23 Gallery – launch the photo/image processing application. File manager – launch a standard file system application. ® ® Helios IP mobile – video call application; refer to 4. 2N Helios Mobile IP Configuration for details. Browser – launch an Internet browser application.
  • Page 24 Back icon – helps you return one level higher or one step back (depending on the application type). Home icon – helps you return to the introductory screen. Squares icon – helps you switch the currently launched applications. Loudspeaker icons – help you increase/decrease the system loudspeaker volume. 2N TELEKOMUNIKACE a.s., www.2n.cz 24/84...
  • Page 25 Complete the correct access password. Caution The factory access password is "2n“. If you lose the access data, you will have to factory reset the device! Change the password in the Settings – Home screen menu.
  • Page 26 LAN, WiFi – current Ethernet and WiFi adapter configuration. Licence key types: APP – third party application download ® LAUNCHER – Indoor Touch launcher - Android launcher switching ROOT – option to use Superuser rights for the applications installed ® HTTP API – 2N...
  • Page 27 Indoor Touch hardware damage in extreme cases if the Superuser rights are used. Therefore, use ROOT licence at your own risk. Using the ROOT licence makes the ® Indoor Touch guarantee null and void. 2N TELEKOMUNIKACE a.s., www.2n.cz 27/84...
  • Page 28 IP DNS – DNS server IPv4 address if the DHCP client is off. Click Apply settings to save the current adapter settings. Click Select network to select the WiFi AP network to which the device shall be connected. 2N TELEKOMUNIKACE a.s., www.2n.cz 28/84...
  • Page 29 WiFi signal. ® Make sure that your Indoor Touch is connected to one and the same LAN with the 2N Helios IP intercom or the third party unit engaged in the communication. Refer to https://faq.2n.cz/ for more details.
  • Page 30 (abbreviated). If you enter an incorrect format, no weather forecast will be displayed. Make sure while setting the location that the device is connected to the Internet. Refer to http://openweathermap. org/ for more details. Audio Set the device volume level. 2N TELEKOMUNIKACE a.s., www.2n.cz 30/84...
  • Page 31 White LED when display is turned off – the white LED lights up automatically after the LCD display turn-off to indicate the stand-by mode. Enable notifications – enable LED notifications of selected events (missed calls, e.g.) in the stand-by mode. 2N TELEKOMUNIKACE a.s., www.2n.cz 31/84...
  • Page 32 (click Set password for access to settings). Software Allow installation of apps from unknown sources – enable/disable installation of other applications from an microSD card (SDHC) up to 16GB or the Internet. 2N TELEKOMUNIKACE a.s., www.2n.cz 32/84...
  • Page 33 Setup ROOT access – select the applications to be started with the Superuser rights. Caution The Superuser service depends on product licensing. You can only install the applications that are equipped with an active APP licence key. Refer System info/Licence/Keys for the current licence state. 2N TELEKOMUNIKACE a.s., www.2n.cz 33/84...
  • Page 34 Reboot – restart the device. Factory reset – reset the device factory values. Enable service remote access - enables remote Telnet access. This function should be always enabled and its intended for 2N service purposes only. 2N TELEKOMUNIKACE a.s., www.2n.cz 34/84...
  • Page 35 ® ® Set Android launcher – delete the Indoor Touch launcher from Indoor Touch to use the Android 4.2.2 launcher. Set the Superuser rights for the selected applications in Software ->...
  • Page 36 Caution The device upgrade takes approximately 10 minutes or more. The first startup after successful upgrade may take a few minutes. The factory values can be reset automatically in some upgrade types. 2N TELEKOMUNIKACE a.s., www.2n.cz 36/84...
  • Page 37 4. 2N® Helios IP Mobile Configuration ® This section describes configuration of the pre-installed 2N Helios IP Mobile application. Here is what you can find in this section: 4.1 Application Description 4.2 Application Environment 4.2.1 Devices 4.2.2 Call Log 4.2.3 Dial Pad 4.2.4 About...
  • Page 38 Indoor Touch and launched automatically upon every startup (depending on the Part No.). ® ® Helios IP Mobile helps you make calls between the Indoor Touch units and, with the SIP Proxy, other SIP supporting devices. 2N TELEKOMUNIKACE a.s., www.2n.cz 38/84...
  • Page 39 Settings – Helios IP Mobile configuration. ® Help – basic information on the Helios IP Mobile application. Press the Home system button to minimise the application. The application will be restored automatically by an incoming call. 2N TELEKOMUNIKACE a.s., www.2n.cz 39/84...
  • Page 40 IP address. The selected device is marked with . Press the button in the right-hand upper corner to select all the devices listed. Press the Edit icon to edit the device name. 2N TELEKOMUNIKACE a.s., www.2n.cz 40/84...
  • Page 41 Click the Save icon to save the selected LAN devices. 2N TELEKOMUNIKACE a.s., www.2n.cz 41/84...
  • Page 42 Transport – transport protocol used for SIP communication: UDP or TCP. ® Complete the parameters correctly to register Helios IP Mobile with the SIP Proxy server. View the notification icon to check the registration states: 2N TELEKOMUNIKACE a.s., www.2n.cz 42/84...
  • Page 43 – The SIP Proxy server registration is inactive due to SIP Proxy server rejection or unavailability. Caution ® Helios IP Mobile application requires the minimum registration expiration time of 60 s to avoid disconnection from the SIP proxy server. 2N TELEKOMUNIKACE a.s., www.2n.cz 43/84...
  • Page 44 Devices main window to enter the editing menu. Then switch the editing menu to the Proxy devices section. Select a row with the Add proxy device button to add a SIP Proxy device. 2N TELEKOMUNIKACE a.s., www.2n.cz 44/84...
  • Page 45 The selected device is marked with . Press the button in the right-hand upper corner to select all the devices listed. Press the Edit icon to edit the device name. Click the Save icon to save the selected Proxy devices. 2N TELEKOMUNIKACE a.s., www.2n.cz 45/84...
  • Page 46 A snapshot is created when the active video stream view takes about 3- The maximum Call Log count is 30. Select a log to be displayed. The logs also include call duration and a magnified snapshot. 2N TELEKOMUNIKACE a.s., www.2n.cz 46/84...
  • Page 47 ® called line number. When Helios IP Mobile is not registered with the SIP Proxy server, the Dial Pad function is inactive and remains so until the application gets registered with the SIP Proxy server. 2N TELEKOMUNIKACE a.s., www.2n.cz 47/84...
  • Page 48 If the called device supports video transmission, the video stream is displayed like a call from a device added to Devices. Caution Dial Pad disables sending tone signalling (DTMF) during calls. 2N TELEKOMUNIKACE a.s., www.2n.cz 48/84...
  • Page 49 Settings password – no user has access to the Settings and Add Devices sections without knowing this password. ® ® Helios IP Group Authentication – authentication password for 2N Helios IP devices . If the password is defined, the Devices / Add Devices / Local devices ®...
  • Page 50 Recorder activation timeout (s) – make the recorder service be activated after the set timeout during an incoming call ringing. Record announcement – set the announcement type to be played. ® Default tone – default announcement included in the 2N Helios IP Mobile application.
  • Page 51 Bypass DND mode ON/OFF– set a DND bypass. ON – the Door button service is active when DND is active. OFF – the Door button service is inactive when DND is active. 2N TELEKOMUNIKACE a.s., www.2n.cz 51/84...
  • Page 52 Devices due to an invalid password. The devices with a ® password identical with that in Helios IP Group Authentication will only be detected in the LAN. 2N TELEKOMUNIKACE a.s., www.2n.cz 52/84...
  • Page 53 ® Configure the Do Not Disturb function to prevent Helios IP Mobile from ringing within a selected time interval. When a call is coming in the active time interval, the 2N ® ® Indoor Touch display comes on and the incoming call is displayed via...
  • Page 54 4.2.7 Help ® Click Help to display basic information on selected elements of the 2N Helios IP Mobile application. 2N TELEKOMUNIKACE a.s., www.2n.cz 54/84...
  • Page 55 4.3 Notification in 2N® Indoor Touch Environment ® ® Helios IP Mobile application uses LED notification. The Indoor Touch LED starts flashing red in case: There is an unread incoming call in the application, or ® Indoor Touch is in the stand-by mode.
  • Page 56 2N Helios IP User Manual at http://wiki.2n.cz/display/HIP for details or FAQ: 2N® Helios IP Mobile v.4 - How to setup calling between 2N® Indoor Touch/Helios IP Mobile and 2N® Helios IP? Refer to https://faq.2n.cz/ for more FAQ. 2N TELEKOMUNIKACE a.s., www.2n.cz...

  • Page 57: Web Interface Configuration

    5. Web Interface Configuration ® ® Indoor Touch allows the user to configure a majority of launcher and 2N Helios IP Mobile parameters via the web interface. Here is what you can find in this section: 5.1 Login 5.2 System Info 5.3 Device...

  • Page 58: Login

    Chrome, Firefox and Opera. Then enter the user name and password to access the configuration section. The default values are as follows: User Name: Admin ® Password: 2n (or a valid configuration password in Indoor Touch 2N TELEKOMUNIKACE a.s., www.2n.cz 58/84...

  • Page 59: System Info

    Memory – RAM current state RAM – information on installed, available and used RAM Internal Storage – information on total and free internal memory capacity Cache – information on total and free cache memory capacity 2N TELEKOMUNIKACE a.s., www.2n.cz 59/84...
  • Page 60 ® licence unlocks Indoor Touch for recording of user applications from a microSD (SDHC) card (up to 16 GB). 2N TELEKOMUNIKACE a.s. does not guarantee functionality and stability of ® user applications or correct function of pre-installed applications in 2N Indoor Touch after user applications are installed.

  • Page 61: Logs

    FINER – this log provides system operation details. It is more detailed than a FINE log and includes mostly function inputs and returns in the system or exceptions. FINEST – this log provides the finest system operation details. It includes more information than FINE a FINER. 2N TELEKOMUNIKACE a.s., www.2n.cz 61/84...
  • Page 62 2N TELEKOMUNIKACE a.s., www.2n.cz 62/84...
  • Page 63 Enable DHCP – enable/disable getting of settings from DHCP; when disabled, the remaining IOP addresses will be displayed IP Address – device IP address setting IP Mask – mask setting IP Gateway – network gateway setting 2N TELEKOMUNIKACE a.s., www.2n.cz 63/84...

  • Page 64: Home Screen

    It is impossible to remove the Settings About icons from the Home Screen due to safety reasons. All you can do is duplicate them to other positions and then remove them from the original positions. 2N TELEKOMUNIKACE a.s., www.2n.cz 64/84...

  • Page 65: Local Settings

    Update period – weather data update rate: 1 hour or 2 hours. Unit – temperature units: Metric (°C) or Imperial (°F). Source – open the data source: OpenWeatherMap.org 5.3.4 Display The tab helps you control the display and LED notification settings. Display – display settings: 2N TELEKOMUNIKACE a.s., www.2n.cz 65/84...

  • Page 66: Maintenance

    7-100%. Ringtone and notifications – set volume for ringing and notifications: 14-100%. Alarms – set the alarm clock volume: 14-100%. 5.3.6 Maintenance This tab helps you upgrade firmware, back up/download configuration and change passwords. 2N TELEKOMUNIKACE a.s., www.2n.cz 66/84...
  • Page 67 Upgrade Firmware – display the firmware uploading dialogue and initiate restart+upgrade. Select File-Choose – select the firmware file (.img). Firmware state – firmware upload status. Running Version – current firmware version. Configuration Download – download the current configuration to a PC. 2N TELEKOMUNIKACE a.s., www.2n.cz 67/84...
  • Page 68 Upload – upload configuration from a PC file to the device. Click to display a dialogue to select whether to upload whole configuration or omit the IP address containing part. Password Change Password – change the web interface and launcher configuration access password. 2N TELEKOMUNIKACE a.s., www.2n.cz 68/84...
  • Page 69 5.4 Application ® This subsection describes how to change the Helios IP Mobile configuration via a web interface. Contents: 5.4.1 2N® Helios IP Mobile 5.4.2 Settings 5.4.1 2N® Helios IP Mobile ® Helios IP Mobile settings. 5.4.1.1 Devices 5.4.1.2 Settings 5.4.1.2.1 Common...
  • Page 70 Device Name – display the SIP Proxy name. SIP line – display the SIP Proxy SIP line number. DTMF1-4 – define the DTMF code to be sent to the called device during a call. 2N TELEKOMUNIKACE a.s., www.2n.cz 70/84...

  • Page 71: Settings

    ® Device Name – device name in Helios IP Mobile ® Run application after launcher start – enable the Helios IP Mobile start immediately after the launcher start. 2N TELEKOMUNIKACE a.s., www.2n.cz 71/84...

  • Page 72: Password

    HIP Authentication Group password. ® Password – edit the Helios IP Mobile access password. 2N HIP Group Authentication – edit the HIP Authentication Group password. Remember to set this password in 2N Helios IP too. 2N TELEKOMUNIKACE a.s., www.2n.cz 72/84...

  • Page 73: Sip Proxy

    User Name – user name/number registered with the SIP Proxy server. Password – user password registered with the SIP Proxy server. SIP Proxy – SIP Proxy server IP address. Port – select the communication port. Default: 5060. Range: 1-65535. 2N TELEKOMUNIKACE a.s., www.2n.cz 73/84...

  • Page 74: Video

    Automatic video deactivation – set the time at which video transmission is to be deactivated: 1-30 minutes. EarlyMedia – enable/disable media transmission before call setup. 5.4.1.3 Info ® This tab helps you restart Helios IP Mobile and display information on the application state. 2N TELEKOMUNIKACE a.s., www.2n.cz 74/84...

  • Page 75: Settings

    Allow installation of 3rd party applications – enable installation of third party applications. This function is licensed. ® Allow return to application on call end – when a call comes while 2N Helios IP Mobile is running on the background and another application on the foreground, ®...
  • Page 76 5.5 Limitations The web interface is always available to 1 user at a time. This applies to more tabs on 1 PC too. Therefore, remember to log in to each tab every time. 2N TELEKOMUNIKACE a.s., www.2n.cz 76/84...
  • Page 77 Memory card: microSD card (SDHC) up to 16GB WiFi: 802.11b/g/n, integrated antenna Card reader: integrated Mechanical Parameters Dimensions (w x h x d): 235x165x40 mm Weight: 850g Operating temperature: 0°C – 60°C Relative humidity: 10%–90% (non-condensing) 2N TELEKOMUNIKACE a.s., www.2n.cz 77/84...
  • Page 78 Vihmax = 3.3VDC (100Ω serial resistor), Voh = 3.3VDC 4mA (100Ω serial resistor) REL1/2 Relay contact data: max 30VDC 1A. DC12V+/- IN = power input: Vinmax = 12VDC Imax=1A . DC12V+OUT = power output: Vout = 12VDC Imax=100mA 2N TELEKOMUNIKACE a.s., www.2n.cz 78/84...
  • Page 79 Signification Name Restriction DC12V+ OUT + 12V output Imax=100mA DC12V+ IN + 12V input Imin=1000mA Ground (- 12V input)   2N TELEKOMUNIKACE a.s., www.2n.cz 79/84...
  • Page 80 7. Supplementary Information ® This section provides supplementary information on the Indoor Touch product. Here is what you can find in this section: 7.1 Troubleshooting 7.2 Directives, Laws and Regulation - General Instructions and Cautions 2N TELEKOMUNIKACE a.s., www.2n.cz 80/84...
  • Page 81 7.1 Troubleshooting Trouble: The device always switches off the display before timeout. ® Advice: Check the device temperature. If improperly installed, 2N Indoor Touch automatically turns into the stand-by mode to reduce the device temperature if critical to avoid forced turn-off / reset in extreme cases. The user is notified of this problem by a short display of the notification window.
  • Page 82 The consumer shall, at its own expense, obtain software protection of the product. The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software. 2N TELEKOMUNIKACE a.s., www.2n.cz 82/84...
  • Page 83 Make sure that the devices to be disposed of are complete. Do not throw battery packs into fire. Battery packs may not be taken into parts or short-circuited either. 2N TELEKOMUNIKACE a.s., www.2n.cz 83/84...
  • Page 84 2N TELEKOMUNIKACE a.s. Modřanská 621, 143 01 Prague 4, Czech Republic Phone: +420 261 301 500, Fax: +420 261 301 599 E-mail: sales@2n.cz Web: www.2n.cz v1.9 2N TELEKOMUNIKACE a.s., www.2n.cz 84/84...

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