Contents Before working inside your computer........10 .....................10 Before you begin ....................10 Safety instructions ..................11 Recommended tools ......................12 Screw list After working inside your computer........14 Removing the base cover............15 ......................15 Procedure Replacing the base cover............17 ......................17 Procedure Removing the battery...............
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Removing the hard drive............25 .....................25 Prerequisites ......................25 Procedure Replacing the hard drive............28 ......................28 Procedure ....................28 Post-requisites Removing the solid-state drive..........29 .....................29 Prerequisites ......................29 Procedure Replacing the solid-state drive..........31 ......................31 Procedure ....................32 Post-requisites Removing the wireless card............ 33 .....................33 Prerequisites ....................33...
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Removing the rear cover............40 ....................40 Prerequisites ......................40 Procedure Replacing the rear cover............42 ......................42 Procedure ....................42 Post-requisites Removing the palm rest and keyboard assembly....43 .....................43 Prerequisites ......................43 Procedure Replacing the palm rest and keyboard assembly....49 ......................
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Removing the status-light board..........57 .....................57 Prerequisites ......................57 Procedure Replacing the status-light board..........59 ......................59 Procedure ....................59 Post-requisites Removing the speakers............60 ....................60 Prerequisites ......................60 Procedure Replacing the speakers............62 ......................62 Procedure ....................62 Post-requisites Removing the power-button board........63 .....................63 Prerequisites ......................
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Removing the system board........... 69 ....................69 Prerequisites ......................69 Procedure Replacing the system board............ 74 ......................74 Procedure ....................75 Post-requisites Removing the heat sink............76 .....................76 Prerequisites ......................76 Procedure Replacing the heat sink............78 ......................78 Procedure ....................78 Post-requisites Removing the power-adapter port........79 .....................79 Prerequisites ......................79...
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Removing the display bezel............ 88 ....................88 Prerequisites ......................88 Procedure Replacing the display bezel.............90 ......................90 Procedure ....................90 Post-requisites Removing the display hinges...........91 ..................... 91 Prerequisites ......................91 Procedure Replacing the display hinges...........93 ......................93 Procedure ....................93 Post-requisites Removing the display panel............ 94 ....................
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Removing the display back-cover and antenna assembly................... 104 ....................104 Prerequisites ...................... 105 Procedure Replacing the display back-cover and antenna assembly..................107 .......................107 Procedure ....................107 Post-requisites Flashing the BIOS..............108 Diagnostics................109 Getting help and contacting Dell......... 111 ..................111 Self-help resources ....................111 Contacting Dell...
Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
Screw list The following table provides the list of screws that are used for securing different components to the palm rest and keyboard assembly. Component Secured to Screw type Quantity Screw image Battery Computer base M2x4 T8 Hard drive Computer base M2.5x3 Ladder type Hard-drive Hard drive...
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Component Secured to Screw type Quantity Screw image Speaker Computer base M2x3 Big head Power-button Palm rest and M2x2.5 board keyboard assembly Touch pad Palm rest and M2x2 keyboard assembly Display-cable System board M2x3 bracket System board Computer base M2x3 Heat sink System board M2x3...
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Loosen the captive screw that secures the base cover to the computer base.
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Disconnect the battery cable from the system board.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the battery cable to the system board. Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure Remove the battery cable from the routing guide on the computer base.
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Lift the battery at an angle off the computer base. Turn the computer over, open the display, and press and hold the power button for five seconds to ground the system board.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the battery in the slot on the computer base and align the screw holes on the battery with the screw holes on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up.
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Remove the memory module from the memory-module slot.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot and slide it firmly into the slot at an angle.
Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Post-requisites Replace the base cover.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
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Lift the hard-drive assembly, along with its cable, off the computer base. Disconnect the interposer from the hard-drive assembly. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive.
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Remove the hard-drive bracket off the hard drive.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.
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Slide and remove the solid-state drive from the solid-state drive slot.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure Align the notch on the solid-state drive with the tab on the solid-state drive slot and slide the solid-state drive into the solid-state drive slot.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure Remove the screw (M2x3) that secures the wireless-card bracket to the to the wireless card and system board.
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Slide and remove the wireless card from the wireless-card slot.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
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Peel off the coin-cell battery from the battery socket on the computer base.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the coin-cell battery into the battery socket on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure Remove the four screws (M2x3 Big head) that secure the rear cover to the computer base.
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Slide and remove the rear cover from the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the tabs on the rear cover into the slots on the computer base and snap the rear cover into place.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Remove the two screws (M2.5x8) that secure the palm rest and keyboard assembly to the computer base. Turn the computer over and open the display.
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Using a plastic scribe, release the tabs on palm rest and keyboard assembly from the slots on the computer base. Lift the palm rest and keyboard assembly at an angle.
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Open the latches and disconnect the keyboard cable and the power- button board cable from the system board.
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Lift the palm rest and keyboard assembly off the computer base. Remove the power-button board. 10 Remove the touch pad.
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11 After performing all the above steps, you are left with the palm rest and keyboard assembly.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the touch pad. Replace the power-button board.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the I/O board with the screw holes on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the left fan, along with its cable, off the computer base. Disconnect the right-fan cable from the system board. Remove the three screws (M2x3) that secure the right fan to the system board.
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Lift the right fan, along with its cable, off the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the left fan with the screw holes on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the status-light board off the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the status-light board with the screw holes on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Remove the speakers from the alignment posts and lift the speakers and woofer, along with the cable, off the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: The rubber grommets may get pushed out while replacing the speaker. Ensure that the rubber grommets are in their position after placing the speaker on the system board.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the power-button board, along with the cable, off the palm rest and keyboard assembly.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the power-button board with the screw holes on the palm rest and keyboard assembly.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the touch pad, along with the cable, at an angle from under the touch-pad bracket off the palm rest and keyboard assembly.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the touch pad under the touch-pad bracket. NOTE: Ensure that the touch pad is aligned with the guides available on the palm rest and keyboard assembly, and the gap on either sides of the touch pad is equal.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
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Disconnect the coin-cell battery cable from the system board. Using the pull-tab, disconnect the hard-drive cable from the system board. Using the pull tab, disconnect the camera cable from the system board. Turn the computer over and open the display as far as possible. Disconnect the speaker cable from the system board.
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10 Open the latch and disconnect the I/O board cable from the system board. 11 Remove the two screws (M2x3) that secure the system board to the computer base. 12 Gently release the ports on the system board from the slots on the computer base.
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13 Lift the system board at an angle and turn the system board over. 14 Disconnect the power-adapter port cable from the system board.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
Post-requisites Replace the fans. Follow the procedure from step 3 to step 9 in “Replacing the palm rest and keyboard assembly”. Replace the wireless card. Replace the solid-state drive. Replace the memory modules. Replace the rear cover. Replace the battery. Replace the base cover.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Lift the power-adapter port, along with its cable, off the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the power-adapter port into the slot on the computer base. Align the screw holes on the power-adapter port bracket with the screw holes on the computer base.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
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Remove the display cable from the routing guides on the computer base and peel off the display cable from the computer base. Remove the two screws (M2x3) that secure the display assembly to the computer base.
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Remove the two screws (M2.5x5) that secure the display assembly to the computer base. 10 Turn the computer over and open the display. 11 Remove the two screws (M2.5x5) that secure the display assembly to the computer base.
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12 Lift the display assembly off the computer base.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the display assembly with the screw holes on the computer base.
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Replace the wireless card. Replace the rear cover. Replace the battery. Replace the base cover.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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Lift the display bezel off the display assembly.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the display bezel with the display back-cover, and gently snap the display bezel into place.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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Lift the display hinges off the display back-cover.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the display back-cover.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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Gently lift the display panel and turn it over. Peel off the tape that secures the display cable to the display panel. Open the latch and disconnect the display cable from the display panel.
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Lift the display panel away from the display back-cover.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the display cable into the connector on the display panel and close the latch to secure the cable.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere and route the display cable according to the routing guides on the display back-cover.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display.
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Using a plastic scribe, pry and lift the camera off the display back-cover.
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts, adhere the camera to the display back-cover. Connect the camera cable to the camera.
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a flat surface. Post-requisites Replace the camera.
You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit.
Diagnostics Power and battery-status light/ hard-drive activity light: Indicates the battery-charge status or the hard-drive activity. NOTE: Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light. Hard-drive activity light Turns on when the computer reads from or writes to the hard drive. Power and battery-status light Indicates the power and battery-charge status.
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Light Pattern Problem description System board or chipset error LCD failure CMOS battery failure PCI/video card failure Recovery image not found Recovery image found but invalid The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Dell Help & Support app Get started app Accessing help In Windows search, type Help and Support, and press Enter.
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NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.