• Product Overview and App Features • Router’s Display • Troubleshooting and FAQs Setup and Configuration The AmpliFi Router can be set up and configured using one of the following methods: • AmpliFi app for iOS • AmpliFi app for Android ™...
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Chapter 1: Getting Started AmpliFi User Guide 2. After approximately one minute, the LEDs will reflect Installing the Mesh Points signal strength, illuminating upward once the Mesh Point For best performance, the Mesh Points should be placed is connected to the Router.
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1. Download and install the AmpliFi app from the App Store or Google Play ™ 2. Launch the AmpliFi app. 5. Tap the AmpliFi Router icon from the list of devices that still require setup. Note: For iOS users, ensure that Bluetooth is enabled on your phone or mobile device.
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Router until you get to the WAN IP / Router IP screen. 2. Use a computer to connect to the Wi-Fi network name (SSID) displayed on the screen of the AmpliFi Router. The characters in the network name represent the MAC WAN IP 10.0.2.192...
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DHCP (Dynamic Host Configuration Protocol) automatically configures your AmpliFi Router. 1. Click Save & Continue. 3. Enter the administrator password and click Login. The AmpliFi Router will emit a sound indicating that it has been configured. WAN IP 10.0.2.192 ROUTER IP 192.168.124.1...
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DNS server. Secondary DNS • Enter the IP address of the service provider’s secondary DNS server. 2. Click Save & Continue. The AmpliFi Router will emit a sound indicating that it has been configured. WAN IP 10.0.2.192 ROUTER IP 192.168.124.1 The AmpliFi Router will emit a sound indicating that it has been configured.
A slide-out menu appears with the following options: your browser. Live Support, About, Terms of Service, and Logout. About Redirects your browser to the AmpliFi website at: www.amplifi.com Terms of Service Provides you with the terms of service while using the AmpliFi app.
The app accesses one AmpliFi Router at a time. If you want to selecting Start Wizard. This option is only available if you set up or access a different Router, perform these steps: are not logged into an existing AmpliFi Router.
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AmpliFi User Guide Chapter 1: Getting Started Throughput Speed JUL 15 — NOW 126.4 317.9 Total MB Speed, Upload • Displays the current upload speed. • Date - Now Displays the date range for the current throughput, for both uploads and downloads.
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Chapter 1: Getting Started AmpliFi User Guide...
Router Settings Settings The Overview screen of the AmpliFi App displays the system The Settings screen for the AmpliFi Router offers a variety of dashboard. It provides an overview of the AmpliFi Wi-Fi configuration options and hardware information. system including network status, number of connected clients, and active download/upload speeds.
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Chapter 2: Overview AmpliFi User Guide Internet • IP Address Enter the Internet IP address of the Router. Network Mask • Enter the network or subnet mask of the The Internet screen for the Router allows you to access Router.
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AmpliFi User Guide Chapter 2: Overview • Clone MAC Address Disabled by default. Select this UPnP • Enabled by default. Universal Plug and Play option to clone a computer’s MAC address to the Router. automatically configures port forwarding when you have Enter the MAC address in the field provided.
Chapter 2: Overview AmpliFi User Guide Show Password Router Steering • Disabled by default. Select this option to • Router steering directs devices to display the password in plain text. connect to the Router instead of Mesh Points when possible (even if the Router signal is weaker). Disabled Security •...
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Tap this option to display router information, version IP Address Select the IP address you want to assign. numbers, and MAC addresses for each of the hardware interfaces. to save your changes. Firmware Update Tap this option to check for firmware updates for your AmpliFi devices.
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Chapter 2: Overview AmpliFi User Guide Information Port Forwarding The Port Forwarding screen in the app allows you to set About up port forwarding rules. Typically you configure a port The About screen for the Router displays the model name...
Support Info The Support Info option generates an encrypted file to send to our support team. This file contains AmpliFi configuration and runtime information that can be used to answer any questions or troubleshoot an issue. Note: No passwords are stored in the file.
The Support Info option generates an encrypted file to send to our support team. This file • Signal Strength Displays the percentage of signal contains AmpliFi configuration and runtime information strength. that can be used to answer any questions or troubleshoot Mesh Point Band •...
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AmpliFi User Guide Chapter 2: Overview To generate the file, tap Proceed. To ignore creating the About support file, tap Cancel. The About screen for the Mesh Point displays the model name and version numbers of the device and software, as well as the MAC addresses of the hardware interfaces.
AmpliFi User Guide Chapter 3: Performance Chapter 3: Performance ISP Test You can run a speed test that will provide your download The Performance screen allows you to access the throughput speed, upload speed, and connection ping time. A history of statistics and run a speed test.
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Chapter 3: Performance AmpliFi User Guide...
AmpliFi User Guide Chapter 4: Guest Chapter 4: Guest Status and Settings The Guest screen allows you to enable guest access to the wireless network. Active/Inactive Displays the status of the guest network. Guests Connected Displays how many guests are currently connected to the guest network.
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Chapter 4: Guest AmpliFi User Guide Start Tap to enable the guest network. Stop Tap to disable the guest network. Settings to access the wireless settings for more configuration options, including wireless security options. Indefinitely to remove the time limit for guest access.
Router and Mesh Points. (2.4 or 5) GHz Displays the radio band being used by the client connected to your AmpliFi network. (throughput) Displays the current amount of data being uploaded and downloaded by the client connected to your AmpliFi network.
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Chapter 5: Controls AmpliFi User Guide Advanced • Create static lease Tap to map a static IP address to the client device. Client Details The Client Details screen displays device and status information about the client conected to your network.
AmpliFi User Guide Chapter 6: Diagnose Chapter 6: Diagnose The Diagnose screen will check your WAN link, IP settings, Internet connection, and Mesh Point status. A green check mark indicates success. WAN Link The connection between the Router and modem is checked.
Indefinitely and the guest network will be the AmpliFi app. The Mesh Points will be lit based on the immediately enabled. signal strength that they are receiving from the Router.
Google Fiber or Fios? do I do? Yes, you can use AmpliFi with a fiber service if you set up The Router features a smart LCD touchscreen display. the Router to use bridge mode. See the FAQ: “Does AmpliFi If the display becomes unresponsive or freezes in any way, support bridge mode?”...
Band and channel selection are important when you want to have the most efficient network possible. Your wireless data You can also view this data using the AmpliFi app on your communicates using a band of frequencies. Frequency is smartphone or tablet. Perform these steps: measured in Hertz (Hz).
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• If you change the password, enter it To manage the DHCP server settings, perform these steps: again to verify it. 1. Open the AmpliFi app. • Show Password Tap the control to display or hide the 2. Tap the picture of the Router.
AmpliFi User Guide Appendix B: Contact Information Appendix B: Contact Corporate Headquarters Information U Labs 2880 Stevens Creek Blvd. San Jose, CA 95128 24/7 Live Chat Support www.amplifi.com Live chat support is available within the app, 24 hours a day, 7 days a week.