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Samsung UN46ES8000FXZA Fast Track Troubleshooting

Samsung UN46ES8000FXZA Fast Track Troubleshooting

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UN46ES8000FXZA
Main PCB

Support Information

HELP: (888)751-4086 (Tech Support)
HOT TIPS
Power On Problems: (see page 2)
Video Problems: (see page 3)
Fast Track Troubleshooting Manual Rev –
SMPS
MoiP(IR)
LVDS Cable
T-CON
Board
FIRMWARE 7/23/2012
(1031.0)
Description:
-
Supports Angry Birds App.
- Improves performance of Smart Hub
- Adds print function in photo
applications such as the Photo function
of AllShare Play or Picasa.
- Supports Samsung Audio Dock and
Wireless Keyboard VG-KBD1500
- Resolves compatibility issue with
DLNA devices and network
router/switch.
- Improves picture quality.
- Enhances Voice Recognition feature.
8/20/12
Service Bulletins
ASC20120402001
SUBJECT: Issue with the Wake on Voice (WoV)
Command for 2012 Smart Interaction TVs.
SYMPTOM: TV turns on by itself or doesn't turn on
by voice command.
REPAIR: Please check the firmware version. If the
version is lower than 1012.0, have the customer
upgrade to version 1012.0 or higher.
Part No.
Description
BN44-00522A
DC VSS-LED TV PD BD;PD46B2Q_CSM,PSLF131Q
BN59-01148C
NETWORK;WIDT-20R,INTERNAL WIFI,USB,34X36
BN81-07133A
A/S-CAMERA & IR;12Y LED 8K,W/O BOARD P-C
BN94-05160N
ASSY PCB MAIN;UE8Y,E8000
BN95-00581D
ASSY T CON;LSJ460HQ02-E,FHD 240HZ(F/W)
BN95-00619A
PRODUCT LCD-AMLCD;7K ,LTJ460HQ10-V,8BITS
BN96-16798F
ASSY SPEAKER P;6OHM,4PIN,10W,E7000/8000
BN96-21431B
ASSY BOARD P-RF-MODULE;BLUETOOTH MODULE,
BN96-21935A
ASSY COVER P-MIDDLE;UE8000,46,ABS+PMMA,H
BN96-21939A
ASSY STAND P-BASE;UE8000,46,ABS,HB,NC000
BN96-21943A
ASSY COVER P-REAR;UE8000,46,UO,PCM T0.4,
BN96-21949B
ASSY COVER P-FRAME BOTTOM;UE8000,46,SUS3
BN96-22126A
ASSY COVER P-FRAME TOP;UE8000,46,SUS304,
BN96-22130A
ASSY COVER P-FRAME SIDE;UE8000,46,SUS304
BN96-22239L
ASSY CABLE P-FFC;UN46ES8000GXZD,FFC,0.5M
BN96-22666A
ASSY MISC P-CAMERA MODULE;KITE-LED 8000,
BN96-22726A
ASSY BOARD P-5WAY SWITCH FUNCTION;E7000/

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Summary of Contents for Samsung UN46ES8000FXZA

  • Page 1: Support Information

    BN96-21939A ASSY STAND P-BASE;UE8000,46,ABS,HB,NC000 applications such as the Photo function BN96-21943A ASSY COVER P-REAR;UE8000,46,UO,PCM T0.4, of AllShare Play or Picasa. - Supports Samsung Audio Dock and BN96-21949B ASSY COVER P-FRAME BOTTOM;UE8000,46,SUS3 Wireless Keyboard VG-KBD1500 BN96-22126A ASSY COVER P-FRAME TOP;UE8000,46,SUS304, - Resolves compatibility issue with...
  • Page 2 UN46ES8000FXZA Fast Track Troubleshooting Manual Rev – 8/20/12 CN201 Power-Up Sequence (CN201): 1. Standby Voltage: Pin 4 (5Vdc) 2. Power-ON: Pin 2 (Low-Hi voltage transition) 3. Low Voltages: Pin 1, 3, 7, 9, 11, 12, 13 4. Backlight On: Pin 10 (5Vdc) Forced Backlight-On Mode: 1.
  • Page 3 UN46ES8000FXZA Fast Track Troubleshooting Manual Rev – 8/20/12 TROUBLESHOOTING VIDEO PROBLEMS Verify Video Operation Customer Picture Test (models available) “On Screen Display” (If OSD ok, source is suspected) Substitute with known good Source (external DVD or Signal Generator) Main Board Patterns Test...
  • Page 4: Software Upgrade

    ALIGNMENTS: Software Upgrade: Software Upgrade can be performed by network connection or downloading the latest firmware Check/Set Option Bytes from “www.samsung.com” to a USB memory device. Check/Perform Firmware upgrade for all - By USB repairs Insert a USB drive containing the firmware upgrade file.
  • Page 5 UN46ES8000FXZA Fast Track Troubleshooting Manual Rev – 8/20/12 Camera/Microphone Troubleshooting 1. Enter Test Mode: - TV Power On - Using Standard Remote Control - Press: Mute+5+6+9+Exit 2. Speak into (Left) Mic Verify its OK with sound from speakers 3. Press Enter 4.