NEC SL1100 Adminstrators Manual
Sip trunking
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Also See for SL1100:
- Features and specifications manual (864 pages) ,
- Programming manual (650 pages) ,
- Networking manual (292 pages)
Related Manuals for NEC SL1100
Summary of Contents for NEC SL1100
- Page 1 SIP TRUNKING NEC SL1100/SV8100: ADMINSTRATOR GUIDE Author: BTW Product Line Date: 22/08/2012...
- Page 2 IN STRICTEST CONFIDENCE BT Wholesale Confidentiality All information in this document is provided in confidence as per your terms and conditions with BT and shall not be published or disclosed wholly or in part to any other party without BT’s prior permission in writing and shall be held in safe custody. These obligations shall not apply to information which is published or becomes known legitimately from some source other than BT.
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Page 3: Document Revision History
IN STRICTEST CONFIDENCE BT Wholesale Document Revision History Release Version Reason for Change Date Author Document Created 22/08/2012 BTW Product Line Issue 1: 2012© British Telecommunications plc Page 3 of 33 IN STRICTEST CONFIDENCE... -
Page 4: Table Of Contents
T.38 Negotiation ............................... 9 Double Hold ................................9 Blind Transfer ................................10 SOLUTION CONFIGURATION .................... 11 CONNECTING TO THE NEC SL1100/SV8100 ............... 12 PROVISIONING ....................... 13 CONNECTIVITY SPECIFIC CONFIGURATION ................ 14 NEC IP-PBX CONFIGURATION ..................15 SL1100/SV8100 Security ......................... 16 SIP Networking ............................ - Page 5 IN STRICTEST CONFIDENCE BT Wholesale COS ................................. 27 Trunk to Trunk Routing - Optional ......................28 Trunk to Trunk Transfer ............................28 External Call Forward -COS............................28 Trunk to Trunk Options ............................28 Dialing Plan ............................. 29 TROUBLESHOOTING AND USEFUL INFORMATION ............. 30 Checking SIP Messaging To/From the PBX ....................
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Page 6: Introduction
Session Initiation Protocol (SIP) to communicate with IPVS for call control. This guide describes the specific configuration items that are important for use with IPVS. It does not describe the purpose and use of all configuration items on the SL1100 and SV8100, for those details, see the relevant NEC documentation. -
Page 7: Ipvs Source Numbering Requirements
IN STRICTEST CONFIDENCE BT Wholesale IPVS Source Numbering Requirements Please note that the following prerequisites must be satisfied for successful deployment: Any SIP call must present a number with a current registration on the IPVS platform in one or more of the following headers of the SIP message transmitted by the IP-PBX (listed in order of significance): 1. -
Page 8: Device Capabilities And Known Interoperability Issues
IN STRICTEST CONFIDENCE BT Wholesale DEVICE CAPABILITIES AND KNOWN INTEROPERABILITY ISSUES Comments Device Type IP-PBX Verified Revisions SL1100 - v2.0 with VOIPDB card SV8100 - v7.0 with IPL card Route Using TO Header SIP Connect Registration Capable Codecs G711u/G711a/G729a See Caveats RFC 2833 DTMF T.38 Fax... -
Page 9: Caveats
Hold on PBX handset and Toolbar must be used together. Off System Hold When a hold request is sent from the IPVS platform to the SL1100/SV8100 and is not followed by an update for Music On Hold the system will play its own hold music to the local user. -
Page 10: Blind Transfer
IN STRICTEST CONFIDENCE BT Wholesale Blind Transfer Please note that when blind transfering to a CO party users should press the hash (#) key at the end of the dialled digit string for the destination before pressing transfer so that the IP-PBX is instructed that the dialling has ended and can setup the call. -
Page 11: Solution Configuration
SL1100/SV8100. Typically, the SL1100/SV8100 is placed at the customer premises with either Analogue to IP handset connected/registered to it. The SL1100/SV8100 registers the main line (or Trunk Group number) with the Trunk Group configured on IPVS. This enables all PBX users to be implicitly registered with IPVS via the trunk group number registration. -
Page 12: Connecting To The Nec Sl1100/Sv8100
IN STRICTEST CONFIDENCE BT Wholesale CONNECTING TO THE NEC SL1100/SV8100 To connect to the NEC SL1100/SV8100 install the manufacturer recommended PCPro management application, for details please follow the associated manufacturer documentation. Issue 1: 2012© British Telecommunications plc Page 12 of 33... -
Page 13: Provisioning
When provisioning please select the appropriate Shared Device Type: NEC SL1100 or NEC SV8100 Note: If you do not have this device type available in your service offering please contact your Account Manager who will be happy to arrange its addition for you. -
Page 14: Connectivity Specific Configuration
BT Wholesale CONNECTIVITY SPECIFIC CONFIGURATION The below table discusses the different Access Network products that the SL1100/SV8100 can be used with and in each case the SIP FQDN that should be configured on the SL1100/SV8100. Access Network SIP FQDN BT Wholesale Ethernet uk.dc.sipconnect.hipcom.co.uk... -
Page 15: Nec Ip-Pbx Configuration
IN STRICTEST CONFIDENCE BT Wholesale NEC IP-PBX CONFIGURATION The following steps show how to program a NEC SL1100/SV8100 to interconnect with IPVS using SIP Trunking. The steps in this section assume that you are connected to the SL1100/SV8100 with the relevant privileges using NEC’s PCPro application and at the Advanced Programming Level. -
Page 16: Sl1100/Sv8100 Security
For public access network configurations IPVS recommends that the SL1100/SV8100 is placed behind a router/firewall for security reasons. This is particularly important in situations where the SL1100/SV8100 is issued a public IP making it easily accessible from the internet; in these cases we recommend that the SL1100/SV8100’s position is hardened to reflect this public accessibility as per standard industry practices. -
Page 17: Sip Networking
This section assumes that you have installed and enabled the IPL card that is installed in your SL1100/SV8100. The settings under SIP Networking define all of the necessary parameters for enabling SIP communication between the SL1100/SV8100 and the IPVS platform. System Information Setup Under the System Information Setup page the following values should be set. -
Page 18: Authentication Information
0.0.0.0 DNS Mode Checked DNS IP Address The IP of the DNS server used on the LAN that the SL1100/SV8100 will be placed on. Registrar Domain Name This should be the FQDN discussed in the Network Specific Configuration section of this document that is relevant to the access network that will be used. -
Page 19: Codec Setup
IN STRICTEST CONFIDENCE BT Wholesale Codec Setup Under the Codec Setup page the following values should be set. If a value is not discussed then this should be left as default unless advised otherwise. Audio Capability Priority The default value here is G.711_PT and where WAN bandwidth is not an issue we recommend that this is left. - Page 20 IN STRICTEST CONFIDENCE BT Wholesale Issue 1: 2012© British Telecommunications plc Page 20 of 33 IN STRICTEST CONFIDENCE...
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Page 21: Incoming Type - Voip
IN STRICTEST CONFIDENCE BT Wholesale Incoming Type – VoIP For the trunks that you have identified for use with the IPVS SIP Trunking service we recommend that DID mode is used for incoming call routing. The below image is taken from our example deployment where trunks 5 to 12 are set as SIP Trunks and used for the IPVS service. -
Page 22: Calling Party Number For Extensions
BT Wholesale Calling Party Number for Extensions By default the SL1100/SV8100 will present the Trunk DDI which is the User ID setup previously for all outbound calls. If you wish for some/all extensions to display different User DDI(s) we recommend that you set a DDI for each extension on this page. -
Page 23: Ddi Routing Table
IN STRICTEST CONFIDENCE BT Wholesale DDI Routing Table DDI > DDI Routing Table The DDI Routing Table is what was used to route inbound calls for our example deployment. For each DDI configured on the IPVS platform either as the Trunk Group or and associated Trunk User an equivalent DDI Translation Table Entry was used. -
Page 24: Ip Addressing
The settings in the IP Addressing section are used to control the settings used by the VoIP card in the SL1100/SV8100. The following details have been included for reference but are specific to your SL1100/SV8100 network setup. CCPU IP Network Setup On this page the following details are important. -
Page 25: Voip Resource Ip Address
IN STRICTEST CONFIDENCE BT Wholesale VoIP Resource IP Address This page defines the IP Addresses used for media termination on the SL1100/SV8100. SV8100 There are two VoIP cards available for the SV8100, the IPLA and newer IPLB. With the IPLA card an IP address is assigned to handle 16 DSP resources. So if I have a 32IPLA you will need 2 IP addresses to be able to use all 32 resources (2 x 16), a 64IPLA (4 x 16) would need 4 IP addresses assigned, and a 128IPLA (8 x 16) would need 8 IP addresses assigned. - Page 26 10051 which is why 10052 is the first assigned to the second resource. SL1100 The NEC SL1100 uses a different VOIPDB card that works using the same configuration as discussed for the SV8100 but has a maximum capacity of 16 SIP Trunk connections. Issue 1: 2012© British Telecommunications plc...
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Page 27: Cos
IN STRICTEST CONFIDENCE BT Wholesale The SL1100/SV8100 use the COS settings to define what the associated extensions and features are allowed to do. Most of the settings within these tabs are dependent on the setup and usage situation of the PBX; the values that we recommend changing within the COS are listed below. -
Page 28: Trunk To Trunk Routing - Optional
There are several settings under the Trunk to Trunk Routing section of the configuration that you may choose to set for trunk to trunk forwarding and transfer to work as required. Where the SL1100/SV8100 has been connected to an ISDN previously these will likely have be configured. -
Page 29: Dialing Plan
IN STRICTEST CONFIDENCE BT Wholesale Dialing Plan System Numbering Plan The dial plan that you enter is relative to your local area and the calls that you want to allow you r users to make. We recommend that you consider the following dialling options: Feature Access Codes International Calls 6 / 7 Digit Local Calls... -
Page 30: Troubleshooting And Useful Information
When debugging a SIP Trunking issue with a PBX it is extremely useful to be able to capture the SIP messaging sent to/from it. For the SL1100/SV8100 we recommend that you capture the SIP messaging sent over its connection to the LAN/WAN using an appropriate mirroring device and a PC with wireshark installed. -
Page 31: Device Fails To Register
IN STRICTEST CONFIDENCE BT Wholesale Device Fails to Register By carrying out a SIP trace as discussed previously check that the PBX is sending SIP registration messages and whether it is receiving a response from the IPVS platform. Check that the device has connectivity to the Internet by conducting a Ping from the same LAN/WAN segment. -
Page 32: Outbound Calls Fail
IN STRICTEST CONFIDENCE BT Wholesale Outbound Calls Fail Check that the Device is registered as above. Check that the SIP/RTP ports are not being blocked by a firewall on the network. Details of the ports can be found in the Security Guide under Support Centre Downloads General Help &... -
Page 33: Inbound Calls Fail
IN STRICTEST CONFIDENCE BT Wholesale Inbound Calls Fail Check that the Device is registered as above. Check that the SIP/RTP ports are not being blocked by a firewall on the network. Details of the ports can be found in the Security Guide under Support Centre Downloads General Help &...