Page 1 Order Number : GETEC-C1-10-210 FCC Part 15 subpart B 1 / 1 Test Report Number : GETEC-E3-10-108 Page APPENDIX G : USER’S MANUAL EUT Type: Digital Signage Display FCC ID.: BEJHSTND-3081-G...
Page 2 2nd Draft HP LD4201, LD4210 and LD4710 Digital Signage Displays User Guide...
Page 3 Windows Vista® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Page 4: About This Guide
2nd Draft About this guide This guide provides information on setting up the display, installing drivers, using the On-Screen Display menu, troubleshooting, and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
Page 5 2nd Draft About this guide ENWW...
Page 6: Table Of Contents
Connecting RGB ........................ 20 Connecting DisplayPort (480p/576p/720p/1080i/1080p) ........... 20 Connecting HDMI (480p/576p/720p/1080i/1080p) ............21 Connecting LAN (HP LD4210 and HP LD4710 only) ............22 Connecting daisy chain displays ......................24 4 Operating the display ........................... 27 Software and utilities .......................... 27 The information file ......................
Page 7 Power On Delay ....................39 Using Key Lock ........................39 Using ISM Method ......................40 Using Tile Mode ......................... 40 5 Using the HP Media Sign Player ........................41 Using Photo List ..........................43 Using Music List ..........................44 Using Movie List ..........................45 6 Installing HP Network Sign Manager ......................
Page 8 2nd Draft Display and group management ......................60 Making a group ........................60 Adding a display to group ....................60 Viewing group information ....................60 Deleting a group ........................ 61 Deleting a group ....................61 Deleting a display from a group ................ 61 Deleting a display ....................
Page 9 2nd Draft Auto Off ......................66 Power On Delay ....................66 Energy Saving ....................67 Factory Reset ....................67 Scheduling ......................... 67 Clock ......................... 67 Time Schedule Setting ..................67 On/Off Time Schedule Info ................67 Saving and loading display configuration ................68 Saving display configuration ................
Page 10 2nd Draft Appendix B Technical specifications ......................85 HP Digital Signage Display ........................ 85 HP LD4201 and HP LD4210 dimensions ................... 88 HP LD4710 dimensions ........................89 Recognizing preset display resolutions ....................90 Preset display modes ......................90 DTV mode .......................... 90 Power indicator ........................
Page 11 2nd Draft 29. Fan Fault check (Command : d w ) ................114 30. Elapsed time return (Command : d l) ................. 114 31. Temperature value (Command : d n) ................. 115 32. Lamp fault Check (Command : d p) ................115 33.
Page 12 Materials disposal ......................134 Disposal of waste equipment by users in private households in the European Union ..134 Chemical substances ....................... 135 HP recycling program ...................... 135 Restriction of Hazardous Substances (RoHS) ..............135 Turkey EEE regulation ..................... 136...
Page 13 2nd Draft ENWW...
Page 14: Product Features
Support VESA compliant mounting interface with 600 x 400 mm (23.62 x 15.75 in) hole pattern for the HP LD4201 and HP LD4210 models and 800 x 400 mm (31.50 x 15.75 in) hole pattern for the HP LD4710 model...
Page 15: Accessories
2nd Draft Accessories Software and documentation CD Remote control Power cable DisplayPort cable HDMI cable RGB (VGA) cable Optional accessories Optional accessories (purchased separately) might vary depending on the model. Stand kit Speakers kit Wall mount kit Chapter 1 Product features ENWW...
Page 16: Safety And Maintenance Guidelines
This guide is located on the Web at www.hp.com/ergo and/or on the documentation CD, if one is included with the display.
Page 17: Maintenance Guidelines
If the display is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. Use only a power source and connection appropriate for this display, as indicated on the label/ back plate of the display.
Page 18: Cleaning The Display
2nd Draft Cleaning the display Turn off the display and unplug the power cord from the back of the unit. Dust the display by wiping the screen and the cabinet with a soft, clean antistatic cloth. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol. CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.
Page 19 2nd Draft Chapter 2 Safety and maintenance guidelines ENWW...
Page 20: Setting Up The Display
Take the parts for the stand out of the box. For the HP LD4201 and LD4210—four screws M4 x 33 mm ( in) (1) and stand (2) HP LD4710—four screws M4 x 17 mm ( in) (1) and stand (2)
Page 21 2nd Draft Place a soft cloth on the table and place the display with the screen facing downward. Connect the stand as shown in the following figure. Figure 3-2 Sliding the stand onto the display Use the screws to secure the stand on the rear side of the product as shown in the figure. Figure 3-3 Securing the stand to the display Chapter 3 Setting up the display...
Page 22: Connecting The Speakers (Sold Separately)
2nd Draft Connecting the speakers (sold separately) Mount the speakers onto the display. Figure 3-4 Mounting the speakers Use the four Taptite D3 x 12 mm (0.47 in) screws to secure the speakers to the display. Figure 3-5 Securing the speakers to the display Connecting the speakers (sold separately) ENWW...
Page 23 2nd Draft After installing the speakers, use the cable holders and cable ties (available on select models) to organize the speaker cables. Figure 3-6 Using the cable holders (feature available on select models) Figure 3-7 Using the cable ties (feature available on select models) Chapter 3 Setting up the display ENWW...
Page 24: Rotating To The Portrait Position
2nd Draft After installing the speakers, connect the input terminal with a proper color match. Figure 3-8 Connecting to the input terminal Rotating to the portrait position When installing the display in the portrait position, rotate it clockwise based on its front. The display can be rotated in only one direction.
Page 25: Using The Remote Control
2nd Draft Using the remote control Inserting the batteries (sold separately) Slide off the battery cover. Insert the batteries with correct polarity (+/-). Close the battery cover. NOTE: To prevent environmental pollution, dispose of used batteries in accordance with your local recycling guidelines.
Page 26: Identifying Remote Control Buttons
2nd Draft Identifying remote control buttons Figure 3-11 Remote control buttons[Author note:]Graphic is being updated — component 4 and 16 are not supported and component 20 is now USB instead of S.Menu ENERGY INPUT MONITOR SAVING . , ! PQRS WXYZ - * # MARK...
Page 27 Navigates one step back in an interactive application ID ON or OFF Enables the display lock USB menu control Use with the HP Media Sign Player option lists in the USB menu buttons ENERGY SAVING Adjusts the Energy Saving mode...
Page 28: Identifying Display Components
Draft Identifying display components Figure 3-12 Display components[Author note:]Update graphic —need new front and back component graphics with callouts. Component Function SOURCE Toggles between video inputs: HDMI/DVI - Digital signal RGB - 15-pin D-Sub analog signal DisplayPort MENU Opens or closes the OSD (On-Screen Display) menu screen. OSD select/adjust buttons Selects an OSD menu icon or adjusts the settings in the OSD screen.
Page 29 DP OUT supports cloning of connections with DisplayPort cables from display to display. USB connects a USB storage device to an HP Media Sign Player. LAN connects the display directly to a media player/computer or to a network directly or indirectly by a router, hub, or switch using the LAN cable.
Page 30: Vesa Mounting Support And Security Slot
VESA FDMI (Video Electronics Standards Association Flat Display Mounting Interface) wall mounting—This product supports a VESA FDMI-compliant mounting device. The mounting devices can be purchased separately from HP. Security cable provision—To help prevent theft, a security cable provision is available on the rear of the display.
Page 31: Connecting To External Devices
Connecting DisplayPort (480p/576p/720p/1080i/1080p) on page 20 Connecting HDMI (480p/576p/720p/1080i/1080p) on page 21 Connecting LAN (HP LD4210 and HP LD4710 only) on page 22 Connect the audio cable (sold separately) to the Audio (RGB/DVI) (1) connector on the rear of the display and the other end to the Line Out port (2) on the media player/computer if the video signal connection is from either a RGB (VGA) or DVI connector on the media player/computer.
Page 32 Draft Turn on power to the display by pressing the power button. Figure 3-17 Power button[Author note:]Update graphic-Needs a new graphic of front of display. Turn on the media player/computer. Select an input signal. Press the INPUT button on the remote control to open the Input List, select the appropriate input signal (RGB, HDMI/DVI, DP), and then press the OK button to save your change.
Page 33: Connecting Rgb
2nd Draft Connecting RGB For analog operation, connect the D-Sub signal cable to the RGB IN (1) connector on the rear of the display and the other end to the connector (2) on the media player/computer. NOTE: If connecting to a Mac media player/computer, use the standard Mac adapter (3)—not included.
Page 34: Connecting Hdmi (480P/576P/720P/1080I/1080P)
2nd Draft Press the INPUT button on the remote control, select the DP input signal, and then press the OK button to save. Or, press the SOURCE button on the back of the display, select the DP input signal from the Input List, and then press the AUTO/SET button to save.
Page 35: Connecting Lan (Hp Ld4210 And Hp Ld4710 Only)
The LAN input on the display can connect to a media player/computer, a router (switch), or an Intranet. A LAN connection with the display establishes communication between your media player/ computer and the display, which enables the use of the HP Network Sign Manager program running Chapter 3 Setting up the display...
Page 36 IP address to the monitor, change monitor settings, and set up HP Media Sign Player options, play lists, and On/Off schedule times. Connect the LAN cable (not included) using one of the following connections: Computer Direct Connection—Connect the LAN cable to the LAN port on the display and to...
Page 37: Connecting Daisy Chain Displays
2nd Draft Connecting daisy chain displays Multiple monitors (up to 25) can be connected in a daisy chain (connect several monitors together in tile mode) to a computer using DisplayPort IN/OUT or with the combination of RGB IN/OUT and RS-232-C IN/OUT ports on the display. To connect displays in a daisy chain, the displays must all be connected with the same input/output source (DisplayPort IN/OUT or RGB IN/OUT and RS-232-C IN/OUT) as shown in the figures below.
Page 38 2nd Draft Figure 3-27 Daisy chain connection—DisplayPort for video input signal and RS-232-C for display command and control[Author note:]Create graphic for daisy chain DisplayPort and RS-232–C? Connecting daisy chain displays ENWW...
Page 39 2nd Draft Chapter 3 Setting up the display ENWW...
Page 40: Operating The Display
PDF Complete is supplied on this CD and can be installed from the menu. NOTE: If the display does not include a CD, the .INF and .ICM files can be downloaded from the HP displays support website. See Downloading from the Web on page 28 in this chapter.
Page 41: Installing The .Inf And .Icm Files
2nd Draft Installing the .INF and .ICM files You can install the .INF and .ICM files from the CD or download them from the HP displays support website. Installing from the CD To install the .INF and .ICM files on the media player/computer from the CD: Insert the CD in the media player/computer CD-ROM drive.
Page 42: Using The Auto-Adjustment Function (Rgb Input Source Only)
2nd Draft Using the auto-adjustment function (RGB INPUT source only) You can optimize the screen performance by using the AUTO/SET button on the display (AUTO button on the remote control) and the Auto-adjustment Pattern Utility software on the CD provided. NOTE: Do not use this procedure if the display is set to use a DisplayPort or HDMI/DVI input source.
Page 43: Using The On-Screen Display Menu
2nd Draft Using the On-Screen Display menu The display settings can be adjusted from the On-Screen Display (OSD) menu. Icon Main menu Function description Picture Adjusts screen brightness, contrast, and color Audio Adjusts the audio options Time Adjusts the timer options Option Adjusts the screen status according to the circumstances Tile...
Page 44: Osd Menu Selections
2nd Draft OSD menu selections The following table lists the On-Screen Display (OSD) menu selections and their functional descriptions. Icon Main menu Submenu Description PICTURE Aspect Ratio Selects from the following screen image sizes: 16:9—widescreen mode. 1:1—the picture format is 1:1 aspect ratio. Just Scan—allows you to enjoy the transmitted data fully without any images cut off.
Page 45 2nd Draft Icon Main menu Submenu Description Picture Mode Select from the following screen presets: Standard—the most general and natural screen display status. Vivid—select to display with a sharp image. Cinema—lowers brightness by one level. Sport—displays with a soft image. Game—to enjoy dynamic image when playing a game.
Page 46 2nd Draft Icon Main menu Submenu Description Advanced Select from the following screen color adjustment settings: Control Color Temperature—select from the following color settings: Cool—slightly purplish white. Medium—slightly bluish white. Warm—slightly reddish white. Dynamic Contrast—optimizes the contrast automatically according to the brightness of the reflection. Dynamic Color—adjusts the color of the reflection automatically to reproduce natural colurs as close as possible.
Page 47 Draft Icon Main menu Submenu Description Expert 1 and Select from the following settings: Expert 2 Dynamic Contrast—optimizes the contrast automatically Control according to the brightness of the reflection. Noise Reduction—removes the noise up to the point where it does not damage the original picture. Gamma—set your own gamma value.
Page 48 2nd Draft Icon Main menu Submenu Description Clear Voice II Differentiates the human sound range from other sounds, which helps to make the human voices easier to hear. To use this feature, select On; to turn off the feature, select Off.
Page 49 2nd Draft Icon Main menu Submenu Description Key Lock Sets up the display so that it can only be used with the remote control. This feature can prevent unauthorized viewing. Set ID Use to assign a unique Set ID NO (name assignment) to each product when several products are connected for display.
Page 50: Selecting An Aspect Ratio
2nd Draft Icon Main menu Submenu Description V Size Adjusts the vertical size of the screen taking into account the size of the bezel. H Position Moves the screen position horizontally. V Position Moves the screen position vertically. Reset Resets the Tile Mode configuration. Photo List View photo files on a USB storage device.
Page 51: Clock
2nd Draft Clock The Clock menu allows you to reset the clock manually if the current time is incorrect. Press the MENU button, and then use the down arrow or up arrow button to select the TIME menu. Press the right arrow button, and then use the down arrow or up arrow button to select...
Page 52: Auto Off
2nd Draft Press the right arrow button, and then use the down arrow or up arrow button to set the hour (00h–23h). Press the right arrow button, and then use the down arrow or up arrow button to set the minutes (00–59 min).
Page 53: Using Ism Method
2nd Draft Using ISM Method A frozen or still picture from a media player/computer/Video game that appears on the screen for a prolonged period of time could result in a ghost image remaining even when you change the image. To avoid a fixed or burn-in image to remain on the screen for a long period of time: Press the MENU button, and then use the down arrow or up arrow button to select the...
Page 54: Using The Hp Media Sign Player
2nd Draft Using the HP Media Sign Player [Author note:]The content for this section came from pages 34–37 of the 1st Draft of this User Guide- per Brian Dodge. When you connect a USB storage device, the MY MEDIA menu appears with the options Photo List, Music List, or Movie List.
Page 55 USB memory. Any device with more than the recommended capacity might not work properly. If a USB external hard disk with a “power saving” function does not work, turn the USB external hard disk off and on again. Chapter 5 Using the HP Media Sign Player ENWW...
Page 56: Using Photo List
Draft Using Photo List Use Photo List to view photo files on a USB storage device. Information about using Photo List PHOTO (*.JPEG) supporting file Baseline—15360 x 8640 Progressive—1024 x 768 You can view JPEG files only; non-supported files are displayed in the form of a bitmap. Photo selection and menu options View—Display the selected item Mark All—Mark all photos on the screen...
Page 57: Using Music List
Play with Photo—Start playing the selected music titles and then move to the Photo List. Mark All—Mark all music titles in the folder. Delete—Delete the selected music titles. Close—Close the pop-up menu. Chapter 5 Using the HP Media Sign Player ENWW...
Page 58: Using Movie List
2nd Draft Using Movie List Use Movie List to play movie files on a USB storage device. Information about using Movie List MOVIE (*.avi) supporting file Video format—MPEG1, MPEG2, MPEG4 (does not support Microsoft MPEG 4-V2, V3) Audio format—Mpeg, Mp3, PCM, Dolby Digital Sampling frequency—within 32k to 48 khz Bit rate—32k to 320 kbps Subtitle format—*.smi/ *.srt/ *.sub (MicroDVD, SubViewer 2.0)/ *.ass/ *.ssa/*.txt (DVD Subtitle...
Page 59 Play button Press the Play button to return to normal playback. ENERGY SAVING button Press the ENERGY SAVING button repeatedly to change the brightness of your screen. Chapter 5 Using the HP Media Sign Player ENWW...
Page 60: Installing Hp Network Sign Manager
Installing HP Network Sign Manager NOTE: The HP Network Sign Manager is available only for the HP LD4210 and HP LD4710 Digital Signage Displays. HP Network Sign Manager is a digital signage solution that consists of the signage display and...
Page 61: Signage Display
The signage display has a built-in Ethernet network interface card to play different media files simultaneously from different displays connected to the Internet or the local network and to control the settings for each display separately. Chapter 6 Installing HP Network Sign Manager ENWW...
Page 62: System Requirements
2nd Draft System requirements P1.8 256M 400M Ethernet 100M Operating system Windows XP (32 bit) Windows Vista (32 bit) Windows 7 (32 bit) System requirements ENWW...
Page 63: Features
Firmware Upgrade via LAN—Updates the display firmware easily via network. Instant Messaging—Allows to display a message you want on the screen. Log History—Logs and manages all events that occur in the HP Network Sign Manager solution. Alarm—Automatically sends an alert message to the administrator if any problem occurs on the display.
Page 64: Environment Setup
Draft Environment setup The HP Network Sign Manager environment setup refers to connecting your signage display and the HP Network Sign Manager program to the network. There are three networking methods supported for the HP Network Sign Manager network setup:...
Page 65: Connecting A Display Via Rs-232-C Serial Port
2nd Draft Connecting a display via RS-232-C serial port Directly connect the display to the media player/computer where HP Network Sign Manager is installed using an RS-232-C cable (sold separately). To connect more than one display to the media player/computer, connect the first monitor to the media player/computer with an RS-232-C cable, and then connect the rest of the displays with an RS-232-C cable.
Page 66: Hp Network Sign Manager Installation
2nd Draft HP Network Sign Manager installation Install HP Network Sign Manager on the media player/computer to be connected with the display and to the network. HP Network Sign Manager installed on your media player/computer allows you to control the display options and playback schedule.
Page 67: Quick Overview
The Search icon is enabled only when the communication configuration of HP Network Sign Manager is set to Ethernet. Setting is used to configure the communication method of HP Network Sign Manager. You can choose either Ethernet or serial connection.
Page 68: Control Tab
2nd Draft Control tab Table 6-2 The control tabs control the settings of the selected display.[Author note:]Do you want a single graphic with callouts or individual graphics in the left column of the table? Information displays information on the hardware, network, status, and failures of the display. Control is used to control the power, input, volume, and OSD display settings of the display.
Page 69: Log-In
2nd Draft Log-in The Log-in dialog appears when HP Network Sign Manager starts. You must log in to use HP Network Sign Manager. Enter your ID and password in the Log-in dialog, and then click OK. Then, you are returned to the main window of HP Network Sign Manager.
Page 70: Connection Settings
Click OK to confirm and save the settings. The program exits upon confirmation. The new settings will be applied next time you start the program. NOTE: When you run HP Network Sign Manager for the first time, the communication is set to Ethernet (Network) by default. Connection settings...
Page 71: Display Registration
2nd Draft Display registration HP Network Sign Manager allows you to add and manage multiple monitors with both Ethernet and serial communications. Registering a networked display The following describes how to add a monitor with Ethernet communication. Click Search on the toolbar. The Signage Monitor Search dialog appears.
Page 72: Registering A Display Via Serial Communication
Registering a display via serial communication No extra search for displays is required when they are connected via serial communication using HP Network Sign Manager. All displays connected via serial communication are displayed in the Add Monitor pane. A display connected via serial communication must have an ID assigned. HP Network Sign Manager uses this ID to communicate with the display connected to the computer using the serial cable.
Page 73: Display And Group Management
2nd Draft Display and group management HP Network Sign Manager supports to group and manage the monitors added in the Add Monitor pane. [Author note:]This sentence is confusing; what should it say? Making a group The following describes how to create a monitor group: Right-click the group in the Add Monitor pane.
Page 74: Deleting A Group
Draft Displays the fan settings of the monitors included in the selected group. LAMP Displays the lamp settings of the monitors included in the selected group. Temp Displays the temperature settings of the monitors included in the selected group. Deleting a group You can delete a monitor and group added in the Add Monitor pane.
Page 75: Display Configuration
2nd Draft Display configuration HP Network Sign Manager can remotely control the connected monitors and changes their settings. Viewing information You can see details of the display configuration in the Information tab. Display The Display section shows the basic information on the selected display.
Page 76: Diagnosis
2nd Draft Diagnosis The Diagnosis section shows display activities and failures. Item Description Fan status Lamp Lamp status Power Power status. Temperature (inside) Temperature inside the display Controlling a display The Control tab allows you to control the selected display. Power You can turn the display on or off with a mouse-click under Power.
Page 77: Screen Mute
Brightness is used to adjust the position of the slider between 0 and 100 to set the brightness of the screen. Color Color is used to adjust the position of the slider between 0 and 100 to set the color density of the screen. Chapter 6 Installing HP Network Sign Manager ENWW...
Page 78: Sharpness
2nd Draft Sharpness Sharpness is used to adjust the position of the slider between 0 and 100 to set the sharpness of the screen. Color Temperature (White Balance) Color Temperature (White Balance) is used to change the color temperature of the screen. You can choose one from Normal (6500K), Cool (9300K), and Warm (5000K).
Page 79: Power Indicator
Power On Delay is used to adjust the slider between 0 and 100 to set the delay time before turning the display on. When turning more than one display at the same time, set Power On Delay of each display to be different from each other to protect from overload. Chapter 6 Installing HP Network Sign Manager ENWW...
Page 80: Energy Saving
Click Set by PC Time to synchronize the clock of the display to the clock of the computer where HP Network Sign Manager is installed. Time Schedule Setting Time Schedule Setting is used to schedule the power on/off of the display.
Page 81: Saving And Loading Display Configuration
2nd Draft Saving and loading display configuration All display settings set in HP Network Sign Manager can be saved as a file. You can import the saved settings later when necessary. Saving display configuration The following describes how to save the current display settings: Right-click a display for which the settings are to be saved.
Page 82: Tile Mode
2nd Draft Tile Mode The Tile mode allows you to connect more than one display and play a single media file simultaneously from these connected displays. Creating a tile mode Select the Tile tab. The Tile Mode Wizard appears as shown below. To create a new tile mode, select Create Tile Mode.
Page 83: Schedule And Playback Contents (Usb)
Schedule and Playback contents (USB) This function allows you to set the playback schedule of HP Network Sign Manager. All files to play should be saved in a separate USB device and then connected to the USB port on the display. The playback schedule can be set to weekday, weekend, day of week, or daily.
Page 84: Saving Files In The Usb Device
File List does not display the files with invalid formats which are not supported by HP Network Sign Manager, or the files not located in the USB root directory. Up to 31 characters are allowed for the file name. Up to 80 files are added to the file list.
Page 85: Usb Export
USB Export Use the USB Export function when the HP Network Sign Manager mediaPlayer/computer does not have a network connection to the display. USB Export helps you to move media files and the playback schedules of files to the USB device easily and conveniently. After you export media files...
Page 86 2nd Draft Use Up, Down, Delete, and Delete All to set the playback order or delete the file(s). NOTE: Up to 31 characters are allowed for the file name. Up to 80 files are added to the file list. Select an option in the Repeat Set drop-down list to set the playback repetition pattern. Set the playback start and end times between 00:00 and 23:59.
Page 87: Toolbar
The number of stop bits (0 - 1), Default: 1 Flow Control Data flow (Xon/Xoff, hardware, none), Default: none Click OK to complete. Connect Connect is used to reconnect the display to the network manually when the display is disconnected. Chapter 6 Installing HP Network Sign Manager ENWW...
Page 88: Refresh
2nd Draft The following describes how to reconnect a specified monitor to the network. Select a display or display group to reconnect. Click Connect. NOTE: This function does not support a display connected with serial communication. Refresh Refresh is used to refresh the information in the selected control tab. For example, select the Information tab, and then click Refresh.
Page 89: Alarm
Enter the host name or IP address of the SMTP server to use. NOTE: HP Network Sign Manager cannot use the Alert Mail function if the specified SMTP server requests the ID and password of the email sender. Once all fields are filled, click Test Email.
Page 90: Help
Click Change to apply changes. You should use the changed ID and password the next time that you log into HP Network Sign Manager. NOTE: If you forgot the ID or password, you should reinstall the HP Network Sign Manager program to reset the administrator account. Help Help displays information about the HP Network Sign Manager program.
Page 91: Log History
The operation when the event is generated. Log file name and location The log file is saved in the directory where HP Network Sign Manager is installed. The file name might vary from the communication settings of HP Network Sign Manager.
Page 92: Upgrade
Upgrade HP Network Sign Manager supports firmware upgrades for the display. The following describes how to upgrade the display firmware in HP Network Sign Manager: Under Add Monitor, click a display for which the firmware is to be upgraded. Click the Upgrade tab.
Page 93 2nd Draft Chapter 6 Installing HP Network Sign Manager ENWW...
Page 94: Appendix A Troubleshooting
2nd Draft Troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible cause Solution No image is Power cord is Be sure the power cord is properly connected to the outlet. displayed.
Page 95 2nd Draft Problem Possible cause Solution Unknown Display driver is Install the display driver, which is provided with the display or download from the HP Product not installed. website www.hp.com. message See if the Plug and Play function is supported by referring to the video card user appears when manual.
Page 96: Using The Web
Preparing to call technical support If you cannot solve a problem using the troubleshooting tips in this section, you might need to call technical support. Contact your regional HP authorized service provider. Have the following information available when you call:...
Page 97 2nd Draft Appendix A Troubleshooting ENWW...
Page 98: Appendix B Technical Specifications
Technical specifications NOTE: All performance specifications are provided by the component manufacturers. Performance specifications represent the highest specification of all HP's component manufacturers' typical level specifications for performance and actual performance might vary either higher or lower. HP Digital Signage Display...
Page 99 2nd Draft Table B-1 Specifications (continued) HP LD4201 HP LD4210 HP LD4710 Power consumption On mode 220 W Typical 220 W Typical 270 W Typical Sleep mode ” 1 W (RGB) / 2 W (HDMI/ ” 1 W (RGB) / 2 W (HDMI/ ”...
Page 100 10 W + 10 W (R + L) 10 W + 10 W (R + L) 10 W + 10 W (R + L) Input sensitivity 0.7 Vrms 0.7 Vrms 0.7 Vrms Speaker impedance 8 Ohms 8 Ohms 8 Ohms HP Digital Signage Display ENWW...
Page 101: Hp Ld4201 And Hp Ld4210 Dimensions
2nd Draft HP LD4201 and HP LD4210 dimensions Figure B-1 HP LD4201 and HP LD4210—Front and side view Figure B-2 HP LD4201 and HP LD4210—Back view Appendix B Technical specifications ENWW...
Page 102: Hp Ld4710 Dimensions
2nd Draft HP LD4710 dimensions Figure B-3 HP LD4710—Front and side view Figure B-4 HP LD4710—Back view HP LD4710 dimensions ENWW...
Page 103: Recognizing Preset Display Resolutions
Draft Recognizing preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This display automatically recognizes these preset modes and they will appear properly sized and centered on the screen. Preset display modes Table B-2 Factory preset display modes...
Page 104: Power Indicator
2nd Draft HDMI/DVI (DTV) DisplayPort 576p 720p 1080i 1080p NOTE: DTV/PC selection on HDMI/DVI inputs is available for media player/computer resolutions— 640 x 480/60 Hz, 1280 x 720/60 Hz, 1920 x 1080/60 Hz and DTV resolutions—480p, 720p, 1080p. Power indicator Mode LED indicator light On Mode...
Page 105 2nd Draft Appendix B Technical specifications ENWW...
Page 106: Appendix C Command Reference
2nd Draft Command reference Use this method to connect several displays to a single media player/computer. You can control several displays at a time by connecting them to a single media player/computer. Connecting the cable Connect the RS-232-C cable as shown in the following illustration. The RS-232-C protocol is used for communication between the media player/computer and the display.
Page 107: Communication Parameter
2nd Draft 7-Wire configurations 3-Wire configurations (Standard RS-232-C cable) (Not Standard) D-Sub 9 D-Sub 9 D-Sub 9 D-Sub 9 (Female) (Female) (Female) (Female) Communication parameter Baud Rate—9600 baud Rate (UART) Data Length—8 bit Parity Bit—None Stop Bit—1 bit Flow Control—None Communication Code—ASCII code Use a crossed (reverse) cable Command reference list...
Page 108 2nd Draft COMMAND1 COMMAND2 DATA1 DATA2 DATA3 16. Abnormal State 17. ISM Mode 01H–08H 18. Auto Configuration 19. Key Key Code 20. Tile Mode 00H–55H 21. Tile H Position 00H–14H 22. Tile V Position 00H–14H 23. Tile H Size 00H–64H 24.
Page 109: Transmission/Receiving Protocol
2nd Draft COMMAND1 COMMAND2 DATA1 DATA2 DATA3 44. Reset 00H–02H 45. Power Saving 00H–03H 46. Power Indicator 00H–01H 47. Serial No. 48. S/W Verison 49. Input Select 60H–C0H Transmission/Receiving Protocol Transmission [Command1][Command2][][Set ID][][Data][Cr] [Command 1] First command (k, j, m, d, f, x) [Command 2] Second command (a to u) [Set ID]...
Page 110: Power (Command : A)
2nd Draft [Command2][][Set ID][][NG][Data][x] *If there is error, it returns NG 01. Power (Command : a) To control Power On/Off of the Set. Transmission [k][a][][Set ID][][Data][Cr] [Data] 0 : Power Off 1 : Power On Acknowledgement [a][][Set ID][][OK][Data][x] To show the status of Power On/Off. Transmission [k][a][][Set ID][][FF][Cr] Acknowledgement...
Page 111: Aspect Ratio (Command : C) (Main Picture Format)
Draft [k][b][][Set ID][][Data][Cr] [Data] 7 : RGB (PC) 8 : HDMI (DTV) 9 : HDMI (PC) A: Display port (DTV) B: Display port (PC) Acknowledgement [b][][Set ID][][OK][Data][x] [Data] 7 : RGB (PC) 8 : HDMI (DTV) 9 : HDMI (PC) A: Display port (DTV) B: Display port (PC) 03.
Page 112: Screen Mute (Command : D)
2nd Draft [Data] 1 : Normal Screen (4:3) 2 : Wide Screen (16:9) 4 : Zoom (HDMI-PC, Display Port-PC) 6 : Original 7 : 14:9 (HDMI-PC, Display Port-PC) 9 : Just Scan (HD-DTV) *When the RGB, HDMI/DVI-PC, DisplayPort-PC mode (1:1) 10 to 1F : Cinema Zoom 1 to 16 (HD-DTV) Acknowledgement [c][][Set ID][][OK][Data][x]...
Page 113: Volume Control (Command : F)
2nd Draft [Data] 0 : Volume Mute On (Volume Off) 1 : Volume Mute Off (Volume On) Acknowledgement [e][][Set ID][][OK][Data][x] [Data] 0 : Volume Mute On (Volume Off) 1 : Volume Mute Off (Volume On) 06. Volume Control (Command : f) To adjust Volume.
Page 114: Contrast (Command : G)
2nd Draft Real data mapping 0 : Step 0 A : Step 10 F : Step 15 10 : Step 16 64 : Step 100 07. Contrast (Command : g) To adjust screen contrast. You can also adjust the contrast in the Picture menu. Transmission [k][g][][Set ID][][Data][Cr] [Data]...
Page 115: Color (Command : I) (Video Timing Only)
2nd Draft Transmission [k][h][][Set ID][][Data][Cr] [Data] Min : 00H to Max : 64H Refer to “Real data mapping” as shown below. Acknowledgement [h][][Set ID][][OK][Data][x] Real data mapping 0 : Step 0 A : Step 10 F : Step 15 10 : Step 16 64 : Step 100 09.
Page 116: Tint (Command : J) (Video Timing Only)
2nd Draft Real data mapping 0 : Step 0 A : Step 10 F : Step 15 10 : Step 16 64 : Step 100 Acknowledgement [i][][Set ID][][OK][Data][x] [Data] Min : 00H to Max : 64H (Hexadecimal code) 10. Tint (Command : j) (Video Timing only) To adjust the screen tint.
Page 117: Sharpness (Command : K) (Video Timing Only)
2nd Draft Real data mapping 0 : Step 0 A : Step 10 F : Step 15 10 : Step 16 64 : Step 100 Acknowledgement [j][][Set ID][][OK][Data][x] [Data] Red: 00H to Green: 64H Tint real data mapping 0 : Step 0 to Red 64 : Step 100 to Green 11.
Page 118: Osd Select (Command : L)
2nd Draft Real data mapping 0 : Step 0 A : Step 10 F : Step 15 10 : Step 16 64 : Step 100 Acknowledgement [k][][Set ID][][OK][Data][x] [Data] Min : 00H to Max : 64H 12. OSD Select (Command : l) To control OSD on/off to the set.
Page 119: Remote Lock /Key Lock (Command : M)
2nd Draft 13. Remote Lock /Key Lock (Command : m) To control Remote Lock on/off to the set. This function, when controlling RS-232C, locks the remote control and the local keys. Transmission [k][m][][Set ID][][Data][Cr] [Data] 0 : Off 1 : On Acknowledgement [m][][Set ID][][OK][Data][x] [Data]...
Page 120: Color Temperature (Command : U)
2nd Draft [Data] Min : 00H to Max : 64H 00H : Step 0 to L50 64H : Step 100 to R50 Balance : L50 to R50 15. Color Temperature (Command : u) To adjust the screen color temperature. Transmission [k][u][][Set ID][][Data][Cr] [Data] 0 : Medium...
Page 121: Ism Mode (Command : J P)
2nd Draft [z][][Set ID][][OK][Data][x] [Data] 0 : Normal (Power on and signal exist) 1 : No signal (Power on) 2 : Turn the display off by remote control 3 : Turn the display off by sleep time function 4 : Turn the display off by RS-232-C function 8 : Turn the display off by off time function 9 : Turn the display off by auto off function 17.
Page 122: Key (Command : M C)
Draft [Data] 1 : To set Acknowledgement [u][][Set ID][][OK][Data][x] 19. Key (Command : m c) To send IR remote key code. Transmission [m][c][][Set ID][][Data][Cr] Data Key code : Refer to the IR Codes Table on page 128 section. Acknowledgement [c][][Set ID][][OK][Data][x] 20.
Page 123: Tile H Position (Command : D E)
2nd Draft [d][][00][][OK/NG][Data][x] 21. Tile H Position (Command : d e) To set the Horizontal position. Transmission [d][e][][Set ID][][Data][x] [Data] Min : 00H to Max : 14H 00H : Step -10 (Left) 14H : Step 10 (Right) Acknowledgement [e][][Set ID][][OK/NG][Data][x] 22.
Page 124: Tile V Size (Command : D H)
2nd Draft Transmission [d][g][][Set ID][][Data][x] [Data] Min : 00H to Max : 64H Real data mapping 0 : Step 0 A : Step 10 F : Step 15 10 : Step 16 64 : Step 100 Acknowledgement [g][][Set ID][][OK/NG][Data][x] 24. Tile V Size (Command : d h) To set the Vertical size.
Page 125: Tile Id Set (Command : D I)
2nd Draft Real data mapping 0 : Step 0 A : Step 10 F : Step 15 10 : Step 16 64 : Step 100 Acknowledgement [h][][Set ID][][OK/NG][Data][x] 25. Tile ID Set (Command : d i) To assign the Tile ID for Tiling function. Transmission [d][i][][Set ID][][Data][x] [Data]...
Page 126: Picture Mode (Command : D X)
2nd Draft [Data] 0 : Natural Off 1 : Natural On ff : Read Status Acknowledgement [j][][Set ID][][OK/NG][Data][x] 27. Picture Mode (Command : d x) To adjust the picture mode. Transmission [d][x][][Set ID][][Data][x] Data Structure Data (Hex) MODE Vivid Standard Cinema Sport Game...
Page 127: Fan Fault Check (Command : D W )
2nd Draft Data Structure Data (Hex) MODE Standard Music Cinema Sport Game Acknowledgement [y][][Set ID][][OK/NG][Data][x] 29. Fan Fault check (Command : d w ) To check the Fan fault of the TV. Transmission [d][w][][Set ID][][Data][x] [Data] Data is always FF (in Hex) Data ff: Read Status Acknowledgement [w][][Set ID][][OK/NG][Data][x]...
Page 128: Temperature Value (Command : D N)
2nd Draft Transmission [d][l][][Set ID][][Data][x] [Data] Data is always FF (in Hex) Acknowledgement [l][][Set ID][][OK/NG][Data][x] [Data] The data means used hours. (Hexadecimal code) 31. Temperature value (Command : d n) To read the inside temperature value. Transmission [d][n][][Set ID][][Data][x] [Data] Data is always FF (in Hex) Acknowledgement [n][][Set ID][][OK/NG][Data][x]...
Page 129: Auto Volume (Command : D U)
2nd Draft [Data] Data is always FF (in Hex) Acknowledgement [p][][Set ID][][OK/NG][Data][x] [Data] 0 : Lamp Fault 1 : Lamp OK 2 : N/A(DPM/Power Off) 33. Auto volume (Command : d u) Automatically adjust the volume level. Transmission [d][u][][Set ID][][Data][x] [Data] 0 : Off 1 : On...
Page 130: Time (Command : F A)
2nd Draft [v][][Set ID][][OK/NG][Data][x] 35. Time (Command : f a) Set the current time. Transmission [f][a][][Set ID][][Data1][][Data2][][Data3][Cr] [Data1] 0 : Monday 1 : Tuesday 2 : Wednesday 3 : Thursday 4 : Friday 5 : Saturday 6 : Sunday [Data2] 0H to 17H (Hours) [Data3] 00H to 3BH (Minutes)
Page 131: Off Timer (On/Off Timer) Time (Command : F E)
2nd Draft [Data1] f1h to f4h (read one index) e0htoe4h (delete one index), 01h to 80h (write) (Day of Week) e0h (delete all indexes) f1: read 1st index of On Time e0: delete all indexes of On Time bit0 (01h) : Monday List List f2: read 2nd index of On Time...
Page 132 2nd Draft Transmission [f][e][][Set ID][][Data1][][Data2][][Data3][Cr] [Data1] f1h to f4h (read one index) e0htoe4h(delete one index), e0h 01h to 80h (write) (Day of Week) (delete all indexes) f1: read 1st index of On Time e0: delete all indexes of On Time bit0 (01h) : Monday List List...
Page 133: Scheduling Input Select (Command : F U) (Main Picture Input)
2nd Draft [e][][Set ID][][OK][Data1][Data2][Data3][x] 38. Scheduling Input select (Command : f u) (Main Picture Input) To select input source for TV depending on day. Transmission [f][u][][Set ID][][Data1][][Data2][Cr] [Data1] f1h to f4h(write/read one index) f1: read 1st index of On Time Input f2: read 2nd index of On Time Input f3: read 3rd index of On Time Input f4: read 4th index of On Time Input...
Page 134: Sleep Time (Command : F F)
2nd Draft 39. Sleep Time (Command : f f) Set Sleep Time. Transmission [f][f][][Set ID][][Data][Cr] [Data] 0 : Off 1 : 10 2 : 20 3 : 30 4 : 60 5 : 90 6 : 120 7 : 180 8 : 240 Acknowledgement [f][][Set ID][][OK/NG][Data][x]...
Page 135: Power On Delay (Command : F H)
2nd Draft 41. Power On Delay (Command : f h) Set the schedule delay when the power is turned on (Unit: second). Transmission [f][h][][Set ID][][Data][Cr] [Data] 00H to 64H (Data value) Real data mapping 0 : Step 0 A : Step 10 F : Step 15 10 : Step 16 64 : Step 100...
Page 136: Dpm Select (Command : F J)
Draft [Data] 0 : English 1 : French 2 : German 3 : Spanish 4 : Italian 5 : Portuguese 6 : Chinese 7 : Japanese 8 : Korean 9 : Russian Acknowledgement [i][][Set ID][][OK/NG][Data][x] 43. DPM Select (Command : f j) Set the DPM (Display Power Management) function.
Page 137: Power Saving(Command : F I)
Draft [Data] 0 : Picture Reset 1 : Screen Reset 2 : Factory Reset Acknowledgement [k][][Set ID][][OK/NG][Data][x] 45. Power saving(Command : f I) To set the Power saving mode. Transmission [f][I][][Set ID][][Data][Cr] [Data] 0 : Off 1: (static level 1) 2: (static level 2) 3: (static level 3) Acknowledgement...
Page 138: Serial No. Check (Command : F Y)
2nd Draft [o][][Set ID][][OK/NG][Data][x] 47. Serial no. Check (Command : f y) To read the serial numbers Transmission [f][y][][Set ID][][Data][Cr] [Data] Data FF (to read the serial numbers) Acknowledgement [y][][Set ID][][OK/NG][Data1]to[Data13][x] [Data] The data format is ASCII Code. 48. S/W Version (Command : f z) Check the software version.
Page 139: Ir Codes
2nd Draft [x][b][][Set ID][][Data][Cr] [Data] 60H : RGB (PC) 90H : HDMI/DVI (DTV) A0H : HDMI/DVI (PC) B0H: Display port(HD-DVD) C0H: Display port(PC) Acknowledgement [b][][Set ID][][OK][Data][x] [Data] 60H : RGB (PC) 90H : HDMI/DVI (DTV) A0H : HDMI/DVI (PC) B0H: Display port(HD-DVD) C0H: Display port(PC) IR codes Use this method to connect your wired remote control port on the display.
Page 140: Configuration Of Frame
2nd Draft Configuration of frame 1st frame Repeat frame Lead code Repeat code Bit description Bit “0” 0.56 ms 1.12 ms Bit “1” 0.56 ms 2.24 ms Frame interval: Tf The waveform is transmitted as long as a key is depressed. IR codes ENWW...
Page 141: Ir Codes Table
2nd Draft IR Codes Table Code Function Note (Hex ) Up arrow R/C Button Down arrow R/C Button Right arrow R/C Button Left arrow R/C Button POWER ON/OFF R/C Button MONITOR ON R/C Button (Discrete IR Code) MONITOR OFF R/C Button (Discrete IR Code) MUTE R/C Button Energy Saving...
Page 142 2nd Draft Code Function Note (Hex ) AUTO CONFIG R/C Button ID ON (Red Color) R/C Button (Discrete IR Code) ID OFF (Green Color) R/C Button (Yellow Color) R/C Button (Blue Color) R/C Button TILE R/C Button Play R/C Button Stop R/C Button Pause II...
Page 143 2nd Draft Appendix C Command reference ENWW...
Page 144: Appendix D Agency Regulatory Notices
2nd Draft Agency regulatory notices Federal Communications Commission notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 145: Declaration Of Conformity For Products Marked With The Fcc Logo (United States Only)
For questions regarding the product, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101...
Page 146: German Ergonomics Notice
Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English only) either within the product documentation or at the following web site: www.hp.eu/certificates...
Page 147: Power Cord Set Requirements
0.75 mm² or 18 AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m). If you have questions about the type of power cord to use, contact an authorized HP service provider.
Page 148: Chemical Substances
Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and Council). A chemical information report for this product can be found at www.hp.com/go/reach.
Page 149: Turkey Eee Regulation
2nd Draft 11363-2006 11363-2006 Turkey EEE regulation In Conformity with the EEE Regulation EEE Yönetmeli÷ine Uygundur Appendix D Agency regulatory notices ENWW...
Page 150: Fcc Compliance Statement
Regulatory Information cont. respecte toutes les exigences du Règlement sur le FCC Compliance Statement matériel brouilleur du Canada. This equipment has been tested and found to comply NOTICE within the limits of a Class B digital device pursuant to Part The regulations are applied only to the products with the 15 of the FCC Rules.
Page 151 Regulatory Information cont. Why do we have environmentally labelled computers? visual ergonomics. In many countries, environmental labelling has become an established method for encouraging the adaptation of Below you will find a brief summary of the ecological goods and services to the environment. With the growing requirements met by this product.
Page 152 Regulatory Information cont. • Noise emissions exception. Mercury is, for the time being, permitted in the back light system of flat panel monitors as there today is Ecology no commercially available alternative. TCO aims on • The product must be prepared for recycling and the removing this exception when a mercury free alternative is manufacturer must have a certified environmental available.
Page 153 Regulatory Information cont. operation worldwide. Many parts will be reused and Wir richten unsere Firmenpolitik auf eine sauberere recycled, while harmful substances and heavy metals are Umwelt hin aus, indem wir umweltspezifische Aspekte als treated by an environmentally friendly method. wichtigen Punkt in die Weiterentwicklung unseres If you want to find out more information about our Unternehmens einfließen lassen.
Page 154 Regulatory Information cont. Italiano respetan el medio ambiente siempre teniendo en cuenta aspectos sociales, Informazioni per la tutela dell’ambiente económicos y medioambientales. La LGE. ha annunciato nel 1994 la cosiddetta 'LG Declaration for a Cleaner Environment' (Dichiarazione di Promocionamos actividades orientadas a la conservación LG a favore di un ambiente più...
Page 155 Regulatory Information cont. especificamente o conceito de favorável ao ambiente. Informatie met betrekking tot recycling Reduzimos os materiais perigosos contidos em nossos produtos. Por exemplo, não há cádmio em nossos Deze monitor bevat materialen die schadelijk zouden monitores. kunnen zijn voor het milieu. Het is belangrijk dat deze monitor aan het einde van zijn levensduur wordt Informações relacionadas à...
Page 156 Regulatory Information cont. ÕÂÓ·ıÓ‰ËÏÓ ÛÚËÎËÁËÓ‚‡Ú¸ ÏÓÌËÚÓ ÔÓÒÎÂ ËÒÔÓÎ¸ÁÓ‚‡ÌËˇ. KÓÔÓ‡ˆËˇ LGE ÔÂÂ‡·‡Ú˚‚‡ÂÚ ‚ÒÂ ·‡ÍÓ‚‡ÌÌ˚Â ÏÓÌËÚÓ˚ Ò ÔÓÏÓ˘¸˛ ˝ÍÓÎÓ„Ë˜ÂÒÍË ÔËÂÏÎÂÏÓ„Ó ÏÂÚÓ‰‡ ÛÚËÎËÁ‡ˆËË ÓÚıÓ‰Ó‚. œÓ ‚ÒÂÏÛ ÏËÛ ‰ÂÈÒÚ‚Û˛Ú ÒËÒÚÂÏ˚ ÛÚËÎËÁ‡ˆËË ÓÚıÓ‰Ó‚ Ë ‚ÓÁ‚‡Ú‡ ËÒÔÓÎ¸ÁÓ‚‡ÌÌÓÈ ÔÓ‰ÛÍˆËË. ÃÌÓ„ËÂ ÍÓÏÔÓÌÂÌÚ˚ ·Û‰ÛÚ ‚ÚÓË˜ÌÓ ËÒÔÓÎ¸ÁÓ‚‡Ì˚ Ë ÛÚËÎËÁËÓ‚‡Ì˚, ‚ ÚÓ ‚ÂÏˇ...
Page 157 Regulatory Information cont. WEEE un bidone della spazzatura barrato da una croce (for Europe ) significa che il prodotto è coperto dalla direttiva europea 2002/96/EC. 2.Tutti i prodotti elettrici ed elettronici dovrebbero essere smaltiti separatamente rispetto alla raccolta differenziata municipale, mediante impianti di raccolta specifici designati dal governo o dalle autorità...
Page 158 Regulatory Information cont. 4.Wilt u meer informatie over de verwijdering van eller de lokale myndigheder. uw oude toestel? Neem dan contact op met uw 3.Korrekt bortskaffelse af dit gamle apparat er med gemeente, de afvalophaaldienst of de winkel til at forhindre mulige skadevirkninger på miljøet waar u het product hebt gekocht.
Page 159 Regulatory Information cont. Portuguese Hungarian Slovak Polish Czech Croatian...
Page 160 Regulatory Information cont. Estonian Latvian Lithuanian...

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