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Print Quality Problems
The output is too light
Action
1
If you are using non-Dell brand toner cartridges, enable
the Non-Dell Toner option.
Does this solve your problem?
2
Disable the toner saver feature in the printer driver.
Does this solve your problem?
3
The print media surface may be uneven. Try changing
the paper type setting in the printer driver.
Does this solve your problem?
4
Verify that the correct print media is being used. If not,
use the print media recommended for the printer.
Does this solve your problem?
5
If only one color is light, replace the drum cartridges. If
all colors are light, replace the 2nd Belt Transfer Roller
(2nd BTR).
Does this solve your problem?
Toner smears or print comes off
Action
1
The print media surface may be uneven. Try changing
the paper type setting in the printer driver.
Does this solve your problem?
2
Verify that the correct print media is being used. If not,
use the print media recommended for the printer.
Does this solve your problem?
264
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Print Quality Problems
Yes
The task is complete. Go to action 2.
The task is complete. Go to action 3.
The task is complete. Go to action 4.
The task is complete. Go to action 5.
The task is complete. Contact Dell.
Yes
The task is complete. Go to action 2.
The task is complete. Go to action 3.
No
No
- Quick Links:
- Replacing the Drum Cartridges
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