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Motorola SCOUT2500 User Manual

Motorola SCOUT2500 User Manual

Wearable pet tracker with gps and mobile network

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User's Guide
Wearable Pet Tracker with GPS and mobile network
Model: SCOUT2500
The features described in this User's Guide are subject to modifications without prior notice.

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Summary of Contents for Motorola SCOUT2500

  • Page 1 User’s Guide Wearable Pet Tracker with GPS and mobile network Model: SCOUT2500 The features described in this User's Guide are subject to modifications without prior notice.
  • Page 2 Welcome... to your new Motorola Pet Tracker! Thank you for purchasing the Motorola Pet Tracker. With SCOUT2500 you will always see where your dog or cat is located, safely around the house or patrolling the streets. Set a Geo fence for your pet, and receive alerts on your smart device if he or she leaves the defined perimeter.
  • Page 3 Overview of the Pet Tracker LED indicator Temperature sensor Power On/Off button (with waterproof cover) Micro USB Charging Socket (with waterproof cover)
  • Page 4 The Pet Tracker sends alerts to your smart device through an App called "Hubble for Motorola Petcam". Free 1-year Subscription for Mobile Network Connection The Pet Tracker comes with a free 1-year subscription for mobile network connection.
  • Page 5: Table Of Contents

    Table of contents 1. Safety Instructions ..................6 2. System Requirements ................7 3. Basic Setup ....................8 Charge the Pet Tracker................8 Fit the Silicone Cover Over the Pet Tracker ..........8 Fit the Pet Tracker on your Dog’s Neck ............. 9 Power On/Off the Pet Tracker..............
  • Page 6: Safety Instructions

    1. Safety Instructions WARNING: As with any electrical device, supervision of your pet's usage should be exercised until your pet is acclimated to the product. If your pet is prone to chewing, we strongly recommend that you keep this and all other electrical devices out of its reach.
  • Page 7: System Requirements

    2. System Requirements Android™ System • Version 4.2 or above ® • Version 7.0 or above System Requirements...
  • Page 8: Basic Setup

    3. Basic Setup Charge the Pet Tracker It takes about 6 hours to fully charge the battery pack for the first time. 1. Connect the power adapter to a mains power socket and insert the plug into the micro USB socket on the Pet Tracker. Only use the supplied power adapter (5V DC / 1000mA) with the Micro USB plug.
  • Page 9: Fit The Pet Tracker On Your Dog's Neck

    2. Put the strap over your dog’s neck, centering the Pet Tracker underneath its neck and making sure that the Motorola logo is upright facing you. 3. String the end of the strap through the strap buckle. 4. Pull the end of the strap until the desired level of...
  • Page 10: Power On/Off The Pet Tracker

    Power On/Off the Pet Tracker To power on the Pet Tracker, press and hold the POWER KEY for about 3 seconds. The LED lights up in solid green. To power off the Pet Tracker, press and hold the POWER KEY for at least 3 seconds.
  • Page 11: Connecting Devices

    4. Connecting Devices How does it work? Access your Pet Tracker locally by Pet Tracker 2.4Ghz wireless. Receive alerts from your Pet Tracker from any compatible ® Android or iOS device remotely. Hubble Service When a user tries to access the Pet Tracker, the Hubble server will authenticate the user’s identity before it grants access to the Pet Tracker.
  • Page 12: User Account And Pet Tracker Setup On Android™ Devices

    Download Hubble for Motorola Petcam App • On your Android™ device, go to Google Play™ Store to search for "Hubble for Motorola Petcam". • Download "Hubble for Motorola Petcam" App from Google Play™ Store and install it on your Android™ device. 4.1.2 Run Hubble for Motorola Petcam App on Android™...
  • Page 13: Connect The Pet Tracker To Another Android™ Device

    4.1.4 Add the Pet Tracker to your Account • Tap on the top right corner of the screen to add Pet Tracker. • The App will automatically search for the Pet Tracker. • Tap to select the Pet Tracker (PetTracker-xxxxxxxxx). •...
  • Page 14: User Account And Pet Tracker Setup On Ios Devices

    • On your iOS device, go to the App Store to search for "Hubble for Motorola Petcam". ® • Download "Hubble for Motorola Petcam" App and install it on your iOS device. ® 4.4.2 Run Hubble App on your iOS Device ®...
  • Page 15: Connect The Pet Tracker To Another Ios ® Device

    4.4.4 Add the Pet Tracker to your Account • Tap on the top right corner of the screen to add Pet Tracker. • The Pet Tracker will automatically establish a 2.4Ghz connection with your ® device. Once the connection is established, follow the onscreen instructions.
  • Page 16: Overview Of The Features In Hubble App

    5. Overview of the Features in Hubble App Geo Fencing (see Fence Settings in Section 5.2) Set up virtual boundary and receive notifications when your dog ventures out of the set boundary. Location Tracking (see GPS Settings in Section 5.2) The location of your pet is determined by GPS signals and the location of mobile cell towers.
  • Page 17: Using The Pet Tracker When Connected To The Mobile Network

    Using the Pet Tracker when connected to the Mobile Network • Run Hubble for Motorola Petcam App on your smart device and log into your Hubble account. • If you have more than 1 Pet Tracker in your account: ®...
  • Page 18 5.1.1 Free 1-year Subscription for Mobile Network Connection The Pet Tracker comes with a free 1-year subscription for mobile network connection. The free subscription offers you 150 pings per month over 12 months after the Pet Tracker has been activated. A ping is a communication request with the Pet Tracker over the mobile network.
  • Page 19: Pet Tracker Settings

    Pet Tracker Settings • Run Hubble for Motorola Petcam App on your smart device and log into your Hubble account. • If you have more than 1 Pet Tracker in your account: ® For iOS Devices, tap Devices to select a Pet Tracker from the list...
  • Page 20 Fencing Set up virtual boundary and receive notifications Settings when your dog ventures out of the set boundary. • Fence Notification: On or Off • Narrow: 50m to 100m • Medium: 101m to 200m • Large: 301m to 500m • Tolerance: 5m to 20m •...
  • Page 21: Account Settings

    Account Settings • Run Hubble for Motorola Petcam App on your smart device and log into your Hubble account. ® • For iOS Devices, tap Account For Android Devices, tap > Account • You can modify the following settings: Profile...
  • Page 22: Reset Or Remove A Pet Tracker From Your Hubble Account

    Reset or remove a Pet Tracker from your Hubble Account • Go to Settings menu of the Pet Tracker you wish to remove (see Section 5.2). • Tap the trash bin icon on the top right corner of the screen. •...
  • Page 23: App And Firmware Upgrades

    6. App and Firmware Upgrades App Upgrade You can find the latest version of Hubble App by visiting your mobile device’s app store (e.g.: iTunes App Store, Google Play ). From there, you can see what's new with the app and install the latest version. Occasionally, Hubble Server will also send you a notification that a latest version of the app is available.
  • Page 24: Disposal Of The Device (Environment)

    7. Disposal of the Device (Environment) At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user's guide and/or box indicates this.
  • Page 25: Cleaning And Care

    8. Cleaning and Care • Check your dog’s neck area for irritation and wash neck weekly. • Every effort has been made to ensure high standards of reliability of your Pet Tracker. However, if something does go wrong, please do not try to repair it yourself –...
  • Page 26: Troubleshooting

    What do I do if I forget my Click on the "Forgot Password" link password? on the website http:// www.hubbleconnected.com/ motorola/login/ OR on your Android™ or iOS application. An email will be sent to your registered email address. Account I did not receive a new 1.
  • Page 27 Connectivity I get a message: We are 1. Please try again in a few Issues having problems minutes. This could be due accessing your Pet to an issue with your mobile Tracker. This could be due connection. to the lack of a mobile 2.
  • Page 28 Application for Android™ - Open the Google Play Store on and iOS devices? your Android™ device - Select Search - Type "Hubble for Motorola Petcam" - The results will show the Hubble for Motorola Petcam - Select to install it...
  • Page 29 Setting Up While I am adding a new If you are trying to add a Pet Pet Tracker to my account, Tracker which has previously I am not able to find any Pet been added into your account or Tracker to add. another account, you will first have to reset the Pet Tracker.
  • Page 30: General Information

    +44 (0) 844 557 0890 (UK only) +44 (0) 8187 62092 (ROI) Consumer Products and Accessories Limited Warranty Thank you for purchasing this Motorola branded product manufactured under license by Binatone Electronics International LTD ("BINATONE"). What Does this Warranty Cover? Subject to the exclusions contained below, BINATONE warrants that this Motorola branded product ("Product") or certified accessory ("Accessory") sold...
  • Page 31 PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING...
  • Page 32 (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of MOTOROLA or BINATONE, are excluded from coverage.
  • Page 33 (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage. Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage.
  • Page 34 1 Apsley Way, London, NW2 7HF, UK Declare under our sole responsibility that the following product Type of equipment: Pet tracker Model Name: Scout2500 Country of Origin: China Brand: Motorola complies with the essential protection requirements of R&TTE Directive 1999/5/EC on the approximation...
  • Page 35: Technical Specifications

    12. Technical Specifications GSM Mobile network Standard GSM850/900/1800/1900 Frequency Band GPS receiver Location service Standby: approx. 100 hours Operating Time (with fully charged battery) < 6 hours Charging Time Build in Battery WX30 Li-ion 3.8V DC, Electrical power 300mAh Battery Pack Technical Specifications...
  • Page 36: Fcc Statement

    FCC statement 1.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.and (2) This device must accept any interference received, including interference that may cause undesired operation. 2.Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
  • Page 37 IC statement This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and. (2) This device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
  • Page 38 ne doit pas être co-localisées ou opérant en conjonction avec une autre antenne ou émetteur. L'appareil mobile est con?u pour répondre aux exigences en matière d'exposition aux ondes radio établies par la Federal Communications Commission (Etats-Unis). Ces exigences définissent la valeur SAR limite à 1.6 W/kg, en moyenne pour un gramme de tissu.
  • Page 39 Manufactured, distributed or sold by Binatone Electronics International LTD., official licensee for this product. MOTOROLA and the Stylised M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. Apple logo and Safari are trademarks of Apple Inc., registered in the U.S.

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