Transfer Calls - Cisco 6841 User Manual

6800 series multiplatform phones

Hide thumbs Also See for 6841:

Table of Contents

Calls

Procedure

Step 1

On the phone web page, click User Login > Voice > User.

Step 2

Under Call Forward section, set the Cfwd Settings to Yes and enter a phone number for each of the call

forwarding services that you want to enable:

• Cfwd All Dest—Forwards all calls.

• Cfwd Busy Dest—Forwards calls only if the line is busy.

• Cfwd No Ans Dest—Forwards calls only if the line is not answered.

• Cfwd No Ans Delay—Assigns a response delay time.

Step 3

Click Submit All Changes.

Transfer Calls

You can transfer an active call to another person.

Transfer a Call to Another Person

When you transfer a call, you can stay on the original call until the other person answers. This gives you an

opportunity to talk privately with the other person before you remove yourself from the call. If you don't want

to talk, then transfer the call before for the other person answers.

You can also swap between both callers to consult with them individually before you remove yourself from

the call.

If your administrator disables the feature key synchronization (FKS) on your phone, you can enter the

value as number of seconds after which call needs to be forwarded.

If your administrator enables feature key synchronization (FKS) on your phone, you can enter the value

as number of rings after which call needs to be forwarded.

Cisco IP Phone 6800 Series Multiplatform Phones User Guide

Transfer Calls

Table of Contents

Show Quick Links

Table of Contents

6851