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Lenovo ideapad Y910-17ISK Hardware Maintenance Manual
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Lenovo ideapad Y910-17ISK Hardware Maintenance Manual

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Summary of Contents for Lenovo ideapad Y910-17ISK

  • Page 1 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual...
  • Page 2 “Notices” on page 68. First Edition (Sep 2016) © Copyright Lenovo 2016. All rights reserved. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.

  • Page 3: Table Of Contents

    Putting the computer to sleep or shutting it down ..............25 Putting your computer to sleep ......25 Shutting down the computer ......25 Lenovo ideapad Y910-17ISK ...... 26 ..........26 Status indicators ........... 28 Use keyboard shortcuts ........ 29 FRU replacement notices ......31 Screw notices ..........31...

  • Page 4: About This Manual

    Important: This manual is intended only for trained servicers who are familiar with Lenovo products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo product, make sure to read all the information under...

  • Page 5: Safety Information

    Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo ideapad Y910-17ISK computer: “General safety” on page 2 “Electrical safety” on page 3 “Safety inspection guide” on page 5 “Handling devices that are sensitive to electrostatic discharge”...

  • Page 6: General Safety

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: Observe a good housekeeping in the area where the machines are put during and after the maintenance. When lifting any heavy object: 1. Make sure that you can stand safely without slipping.

  • Page 7: Electrical Safety

    Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.
  • Page 8 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Always look carefully for possible hazards in your work area. Examples of surges, and missing safety grounds. Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage.

  • Page 9: Safety Inspection Guide

    4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 10: Handling Devices That Are Sensitive To Electrostatic Discharge

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

  • Page 11: Safety Notices: Multilingual Translations

    Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer.
  • Page 12 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Safety notice 2 DANGER disassemble a standby battery, recharge it, throw it into fire or water, or short- Use only the battery in the appropriate parts listing. Use of an incorrect battery can Certaines batteries de secours contiennent du nickel et du cadmium. Ne les pièces détachées adéquate.
  • Page 13 Safety information Safety notice 3 DANGER local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition que les modèles cités dans la liste de pièces détachées adéquate. En effet, une di una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa.
  • Page 14 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Safety notice 4 DANGER required by local ordinances or regulations. Use only the battery in the appropriate battery. La pile de sauvegarde contient du lithium. Elle présente des risques d’incendie, La batteria di supporto e una batteria al litio e puo incendiarsi, esplodere o smontarla, riscaldarla ad una temperatura superiore ai 100 gradi centigradi, non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa.
  • Page 15 Safety information Safety notice 5 lavage. entrasse in contatto con gli occhi o le mani, lavare immediatamente le parti sintomi dovessero permanere. despues de lavarse.
  • Page 16 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. protégeant la partie inférieure de la carte d’alimentation. Spannungswandlerplatine umgibt, nicht entfernen.
  • Page 17 Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. der Akku entfernt und alle Verbindungskabel abgenommen sein, bevor eine FRU entfernt wird.

  • Page 18: Laser Compliance Statement

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products.
  • Page 19 Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER beam. in den Laserstrahl sehen und den Strahlungsbereich meiden.

  • Page 20: Important Service Information

    After a system board is replaced, ensure that the latest BIOS is loaded to the system board before completing the service action. 1. Go to http://support.lenovo.com. 2. Enter the serial number or select a product or use Lenovo smart downloading. 3. Select the BIOS/Driver/Applications and download.

  • Page 21: Strategy For Replacing A Hard Disk Drive

    Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one.

  • Page 22: Important Information About Replacing Rohs Compliant Frus

    Note: Lenovo plans to transit to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule in the EU. Products sold in 2005 and 2006 will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant FRUs.

  • Page 23: General Checkout

    General checkout General checkout This chapter presents the following information: “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: have been altered. If you select an incorrect drive, data or programs might be overwritten.
  • Page 24 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2. Date of service 3.

  • Page 25: Power System Checkout

    3. If the voltage is not correct, replace the AC adapter. 4. If the voltage is acceptable, do the following: Replace the system board. If the problem persists, go to “Lenovo ideapad Y910-17ISK” on page 26. Note: Noise from the AC adapter does not always indicate a defect.

  • Page 26: Checking Operational Charging

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Checking operational charging To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

  • Page 27: Related Service Information

    OneKey Recovery System. In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Recovery System and run System Recovery.

  • Page 28: Passwords

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the administrator password. If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.

  • Page 29: Power Management

    Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: sleep (standby), and shut down. Putting the computer to sleep or shutting it down shut it down.

  • Page 30: Lenovo Ideapad Y910-17Isk

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Lenovo ideapad Y910-17ISK This chapter presents the following product-specific service references and Processor chip Display Standard Hard disk drive...
  • Page 31 Lenovo ideapad Y910-17ISK Feature Description Audio Ethernet (on the system board) Bluetooth wireless Keyboard Touchpad Integrated camera Battery as measured in a specific test environment. Capacities measured in other environments may differ but are no lower than the rated capacity (see product label).

  • Page 32: Status Indicators

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Status indicators The system status indicators below show the computer status: Table 2. Status indicators Indicator Charge Indicator Meaning status status On (solid white) The computer is powered on. Power Blinking The computer is in sleep mode.

  • Page 33: Use Keyboard Shortcuts

    Lenovo ideapad Y910-17ISK Use keyboard shortcuts Keyboard shortcuts are a single or combination of keystrokes used to perform a task. Using keyboard shortcuts can make interacting with your Y910-17ISK a lot easier. Shortcuts using the Fn key These shortcuts share keys with function keys (F5 – F12) and the Space bar.
  • Page 34 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Shortcuts with single keystrokes Shortcuts with single keystrokes either have a dedicated key or share keys with the numeric keys. When using shortcuts which share keys with numeric keys, make sure the numeric keypad is disabled.

  • Page 35: Fru Replacement Notices

    This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with special nylon-coated screws that have the following characteristics: They maintain tight connections.

  • Page 36: Removing And Replacing An Fru

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Removing and replacing an FRU remove and replace the FRU. Make sure to observe the following general rules: 1. Do not attempt to service any computer unless you have been trained and 2. Before replacing any FRU, review “FRU replacement notices” on page 31.

  • Page 37: 1010 Base Cover

    Lenovo ideapad Y910-17ISK 1010 Base cover Figure 1. Removal steps of base cover Remove the screws Step Screw (quantity) Color Torque black + 1.5 - 2.5 kg_cm D Cover to C Cover top black + 1.5 - 2.5 kg_cm D Cover to C Cover...
  • Page 38 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Turn the computer over, and then open the computer display. Separate the base cover from the upper case in the direction shown by arrow Remove the base cover in the directions shown by arrows...
  • Page 39 Lenovo ideapad Y910-17ISK Note: Applying labels to the base cover If you see the following labels on the base cover, it needs to be peeled off from the old base cover, and put on the new base cover. Rating label...

  • Page 40: 1020 Battery Pack

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual 1020 Battery pack For access, remove this FRU: “1010 Base cover” on page 33 DANGER Figure 2. Removal steps of battery pack Unplug the battery connector in the direction shown by arrow , then remove the screws .

  • Page 41: 1030 Solid State Disk And Hard Disk Drive

    Lenovo ideapad Y910-17ISK 1030 Solid state disk and hard disk drive For access, remove these FRUs in order: “1010 Base cover” on page 33 “1020 Battery pack” on page 36 Attention: The hard disk drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data.
  • Page 42 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Remove the solid state disk in the direction shown by arrow Unplug the HDD connector and the IO board cable connector in the directions shown by arrows When installing:...
  • Page 43 Lenovo ideapad Y910-17ISK Lift the IO board cable in the direction shown by arrow . Peel off the adhetive tape Remove the HDD copper foil...
  • Page 44 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Remove the hard disk drive in the direction shown by arrow Detach the cable from the hard disk drive in the direction shown by arrow Note: Aluminium foil is stuck on the HDD. Do not use too much force when...

  • Page 45: 1040 Pci Express Mini Card For Wireless Lan

    Important: The preinstalled WLAN module may only be replaced with a Lenovo approved module in order to comply with FCC and IC regulations. Refer to “Table 5. Parts list—Overall” on page 62 for Lenovo part numbers for the approved modules.
  • Page 46 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Remove the card in the direction shown by arrow When installing: In models with a wireless LAN card that has two antenna connectors, plug the black cable (1st) (MAIN) into the jack labeled MAIN, and the grey cable AUX on the card.

  • Page 47: 1050 Dimm

    Lenovo ideapad Y910-17ISK 1050 DIMM “1010 Base cover” on page 33 “1020 Battery pack” on page 36 Figure 5. Removal steps of DIMM Release the two latches on both edges of the socket at the same time in the directions shown by arrows...

  • Page 48: 1060 Subwoofer

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual 1060 Subwoofer For access, remove these FRUs in order: “1010 Base cover” on page 33 “1020 Battery pack” on page 36 Figure 6. Removal steps of subwoofer Unplug the subwoofer connector in the direction shown by arrow .

  • Page 49: 1070 Io Board

    Lenovo ideapad Y910-17ISK 1070 IO board For access, remove these FRUs in order: “1010 Base cover” on page 33 “1020 Battery pack” on page 36 Figure 7. Removal steps of IO board Detach the connector in the directions shown by arrows...

  • Page 50: 1080 Fan Assembly And Heat Sink Assembly

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual 1080 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: “1010 Base cover” on page 33 “1020 Battery pack” on page 36 Figure 8. Removal steps of fan assembly and heat sink assembly Unplug the fan connectors in the direction shown by arrows .
  • Page 51 Lenovo ideapad Y910-17ISK Loosen the screws . Then remove the heat sink assembly in the direction shown by arrow When installing: Before you attach the heat sink assembly to the computer, apply thermal grease, at an amount of 0.2 grams, to the parts shown in thermal problem due to imperfect contact with a component.

  • Page 52: 1090 System Board

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual 1090 System board Important notices for handling the system board: such as metal, wood, or composite. For access, remove these FRUs in order: “1010 Base cover” on page 33 “1020 Battery pack” on page 36 “1030 Solid state disk and hard disk drive”...
  • Page 53 Lenovo ideapad Y910-17ISK Disconnect the connectors (the LCD & camera cable connector, the Speaker and speaker lighting cable connector, the touch panel and touch panel lighting FFC connector, KB FPC connector, DC IN cable connector) in the directions shown by arrows...
  • Page 54 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Remove the system board in the direction shown by arrow Disconnect the RTC battery connector in the direction shown by arrow Remove the RTC battery in the direction shown by arrow When installing:...

  • Page 55: 1100 Speakers

    Lenovo ideapad Y910-17ISK 1100 Speakers For access, remove these FRUs in order: “1010 Base cover” on page 33 “1020 Battery pack” on page 36 “1030 Solid state disk and hard disk drive” on page 37 “1040 PCI Express Mini Card for wireless LAN” on page 41 “1060 Subwoofer”...

  • Page 56: 1110 Dc-In Cable

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual 1110 DC-in cable For access, remove these FRUs in order: “1010 Base cover” on page 33 “1020 Battery pack” on page 36 “1030 Solid state disk and hard disk drive” on page 37 “1040 PCI Express Mini Card for wireless LAN” on page 41 “1060 Subwoofer”...

  • Page 57: 1120 Upper Case

    Lenovo ideapad Y910-17ISK 1120 Upper case For access, remove these FRUs in order: “1010 Base cover” on page 33 “1020 Battery pack” on page 36 “1030 Solid state disk and hard disk drive” on page 37 “1040 PCI Express Mini Card for wireless LAN” on page 41 “1060 Subwoofer”...
  • Page 58 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Open the hinge in the direction shown by arrows Remove the upper case in the direction shown by arrow...

  • Page 59: 1130 Lcd Unit

    Lenovo ideapad Y910-17ISK 1130 LCD unit For access, remove these FRUs in order: “1010 Base cover” on page 33 “1020 Battery pack” on page 36 “1030 Solid state disk and hard disk drive” on page 37 “1040 PCI Express Mini Card for wireless LAN” on page 41 “1060 Subwoofer”...
  • Page 60 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Peel off the adhesive tape in the direction shown by arrow . Then remove the EDP cable in the direction shown by arrow Lift the camera board a little in the direction shown by arrow .
  • Page 61 Lenovo ideapad Y910-17ISK Remove the screws Step Screw (quantity) Color Torque black + 3.5 - 4.5 kg_cm Hinge to A Cover blue Then remove the hinges in the direction shown by arrows When installing:...

  • Page 62: Locations

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Locations Front and right-side view Camera Microphone hole Display Speakers Power button Mechanical keyboard Turbo toggle Touch pad Kensington mini security slot USB 3.0 connectors Combo audio jack Microphone jack Memory card slot Power indicator...

  • Page 63: Bottom And Left-Side View

    Lenovo ideapad Y910-17ISK Bottom and left-side view Ventilation slots (intake) Ventilation slots (outlet) Subwoofer Antennas (not visible from the outside) dc-in jack dc-in indicator Display port connector HDMI-out connector Ethernet connector Type-C USB connector USB 3.0 connector USB 3.0 connector (always-on)

  • Page 64: Parts List

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Parts list This section presents the following service parts: “Overall” on page 61 “LCD FRUs” on page 64 “Miscellaneous parts” on page 66 “AC adapters” on page 66 “Screws” on page 66 “Power cords” on page 67...

  • Page 65: Overall

    Lenovo ideapad Y910-17ISK Overall...
  • Page 66 Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Table 5. Parts list—Overall No. FRU FRU no. CRU ID. a-c See “Miscellaneous parts” on page 66. LCD unit (see “LCD FRUs” on page 64.) Upper Case L 80V1 W/KB US 5CB0M56049 Upper Case L 80V1 W/KB GK...
  • Page 67 Lenovo ideapad Y910-17ISK No. FRU FRU no. CRU ID. SW10H24511 RAM, M471A1K43BB1-CRC SM30G16508 RAM, MTA8ATF1G64HZ-2G3B1 SM30G16510 RAM, RMSA3260MB78HAF-2400 SM30G16511 RAM, M471A2K43BB1-CRC SM30G16512 RAM, HMA82GS6AFR8N-UH SM30G16513 RAM, MTA16ATF2G64H-2G3B1 SM30G16514 HDD, HTS541010A7E630 7mm 5400rpm 1T HDD 16200658 HDD, Seagate ST1000LM035 1T 2.5" 7mm 5400rpm...

  • Page 68: Lcd Frus

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual LCD FRUs In Lenovo ideapad Y910-17ISK, there are following types of LCDs. “17.3-in. FHD, LED”...
  • Page 69 Lenovo ideapad Y910-17ISK Table 6. Parts list—LCD FRUs No. FRU FRU no. CRU ID. Hinge Cover L 80Q1 5CB0L22053 LCD Module L 80V1 FHD 5D10M56052 Camera L 80V1 HD W/2MIC 5C20M77788 Camera Cable L 80Q1 5C10L22062 EDP Cable L 80V1 FHD...

  • Page 70: Miscellaneous Parts

    Lenovo ideapad Y910-17ISK Hardware Maintenance Manual Miscellaneous parts Table 7. Parts list—Miscellaneous parts FRU no. CRU ID. System miscellaneous parts: a ) HDD Copper Foil L 80Q1 5T10L45713 Cable miscellaneous parts: b ) DC-IN Cable L 80Q1 5C10L22073 c ) HDD Cable L 80V1...

  • Page 71: Power Cords

    Lenovo ideapad Y910-17ISK Power cords that country or region: Table 10. Parts list—3-pin power cords Region CRU ID. CCC 3 pin SL60K75024 Argentina 3 pin SL60K75052 Switzerland 3 pin SL60K75046 Brazil 3 pin SL60K75049 Israel 3 pin SL60K75043 US 3 pin...

  • Page 72: Notices

    Lenovo or third parties. All information contained illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 73: Trademarks

    Notices Trademarks The following terms are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. Lenovo OneKey ideapad Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, products, or service names may be trademarks or service...

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