Table of Contents Safety instructions ......................3 For Safe Use ........................15 Before Installation ....................17 Introduction ........................22 Shipping contents ..................... 22 Projector exterior view ....................24 Controls and functions....................25 Positioning your projector ..................... 27 Choosing a location ....................27 Layout of the projector ....................
Safety instructions WARNING: • THIS APPARATUS MUST BE GROUNDED. • TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. • This projector produces intense light from the projection lens. Do not stare directly into the lens, otherwise eye damage could result.
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Do not install the projector near the ventilation duct of air-conditioning equipment. This projector should be operated using only the type of power source indicated on the marking label. If you are not sure of the type of power supplied, contact the Canon Customer Support Center or local power company.
For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon-europe.com/weee, or www.canon-europe.com/battery. For CA, USA only Included lithium battery contains Perchlorate Material - special handling may apply.
Do not make any changes or modifications to the equipment unless otherwise specified in the instructions. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Park, Melville, New York 11747, U.S.A. Tel No. 1-800-OK-CANON (1-800-652-2666) Safety instructions...
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Safety Symbols in this Manual This section describes the safety symbols used in this manual. Important projector safety information is identified by the following symbols. Always observe the safety information by these symbols. Denotes the risk of death or serious injury from improper handling if the Warning information is not observed.
If the following situations occur, turn the power off, remove the power plug from the power outlet and contact the Canon Customer Support Center. Failure to do so could cause a fire or result in an electric shock.
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• Do not remove the cabinet from the projector or disassemble it. The interior of the projector contains high-voltage components as well as parts that are hot. If inspection, maintenance or repair is required, contact the Canon Customer Support Center. Prohibition • Do not disassemble or modify the projector (including consumable parts) or the remote control.
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• Do not use the projector on a soft surface such as carpet or sponge mat, etc. Caution • For ceiling mounting or other installation work, request service from a qualified technician or the Canon Customer Support Center. Poor installation work could result in an accident. 10 Safety instructions...
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• The Laser module is equipped in this product. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. • For assistance when disposing of the projector, contact the Canon Caution Customer Support Center. Do not disassemble the projector yourself when disposing of it.
Explanatory and warning labels are located in the following positions on the projector. Warning Remote Control Batteries Pay attention to the following points regarding handling of batteries. Failing to do so could result in a fire or personal injury. • Do not heat, short circuit or disassemble the batteries, or place them in a fire.
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Warning Handling Pay attention to the following points regarding installation and handling of the projector. • If the projector will not be used for a long period of time, be sure to remove the power plug from the power outlet to ensure safety. Failure to do so presents a risk of fire if dust accumulates on the plug or outlet.
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Warning Caution for viewing 3D content Pay attention to the following points when viewing 3D content. • Photosensitive patients, patients with heart disease, pregnant women, elderly people, and people with serious illness and/or with a history of epilepsy should not view 3D content. •...
For Safe Use Caution Carrying and Installation Pay attention to the following points when carrying or transporting the projector. • This projector is a precision instrument. Do not knock it over or subject it to impacts. Doing so may cause a malfunction. •...
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• Be careful of condensation. If the projector is abruptly taken to a warmer location, or if the room temperature rises abruptly, moisture in the air may condense on the lens and mirror, causing the image to become blurred. In this case, wait a while and make sure the moisture has evaporated before resuming use.
Before Installation Precautions When Carrying/Shipping the Projector Note the following precautions when carrying or shipping the projector. • Disconnect the cables connected to the projector. Carrying the projector with the cables attached may cause an accident. • Retract the adjustable feet. Leaving the feet extended when the projector is moved may cause damage.
Do Not Touch the Lens with Bare Hands Do not touch the lens with bare hands. Any smudges or fingerprints on the lens may affect image quality. Caution Allow a 30 Min. Warm Up before Focus Adjustment, if Possible Immediately after startup, the heat of the light source may prevent stable focus. Install at a Sufficient Distance from Walls and Other Obstructions If the air intake or exhaust vent is Exhaust...
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Caution projection by yourself. Always request installation by a qualified technician or the Canon Customer Support Center. • Referring to the following illustration ,when the projector is installed in a tilt angle over ±45 degrees, you need to select 360 & Portrait at the Light Source Mode in the Light Source Settings menu.
Ensure Network Security Take measures to ensure network security. Note that Canon is not liable in any way for direct or indirect loss from network security incidents, such as unauthorized access. Before use, configure projector, computer, and network security settings appropriately.
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Third party software support Canon Inc., Canon's affiliated companies, as well as sales companies do not offer any support services for these programs. We are unable to respond to questions or inquiries from you or any other parties regarding these programs.
Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories (US) (EU) (China) Projector QSG Important Information Power cord 1.8 m (70.8") Remote control (type number: Computer cable 1.8 m Warranty card...
Using the remote control for the first time Pull the tab before using the remote control. Replacing the remote control battery 1. Pull out the battery holder. Please follow the illustrated instructions. Push and hold the locking arm while pulling out the battery holder. 2.
Projector exterior view 1. External control panel (See "Controls and functions" on page 25 for details.) 2. Vent (heated air exhaust) 3. Adjuster foot 4. Focus ring and Zoom ring 5. Projection lens 6. Front IR remote sensor 7. Lens shift dial x 2 8.
Controls and functions Projector & Remote control 1. Focus ring POWER (ON/STANDBY) Adjusts the focus of the projected image. Toggles the projector between standby 2. Zoom ring mode and on. Adjusts the size of the image. Left 3. Lens shift dial 12.
18. TIMER 20. MUTE Activates or adjusts some basic settings of Temporarily mutes the audio. an onscreen timer. 21. FREEZE 19. D.ZOOM (+,-)** Freezes the projected image. Magnifies or reduces the projected picture 22. VOL (+,-) size. Adjusts the sound level. When you are under the MHL connection mode and the projector OSD is off, these buttons are available for controlling your smart device: arrow keys, OK/IMAGE, AUTO PC.
Positioning your projector Choosing a location Your room layout or personal preference will dictate which installation location you select. Take into consideration the size and position of your screen, the location of a suitable power outlet, as well as the location and distance between the projector and the rest of your equipment. Your projector is designed to be installed in one of the possible installation locations: 1.
• Make sure to implement anti-fall measures such as an anti-fall wire when installing the projector in high places, for example, installing it on the ceiling. • Please refer to page 19, when projecting Upward, Downward, or at an Angle. Layout of the projector Image size varies depending on the distance between the screen and the projector.
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• The screen aspect ratio is 16:10 and the projected picture is in a 16:10 aspect ratio Size of the Screen Projection distance projected image size Offset Offset Offset (C, D) Shortest Longest Diagonal Height Width (Wide) (Tele) Inch cm Inch cm Inch cm Inch cm Inch cm Inch cm Inch cm Inch cm 51 129...
Adjusting the projected image Adjusting the projection angle The projector is equipped with 4 adjuster feet. These adjusters change the image height and projection angle. To adjust the projector, screw the adjuster foot to fine tune the horizontal angle.To retract the foot, screw the rear adjuster foot in a reverse direction.
Connection When connecting a signal source to the projector, be sure to: • Turn all equipment off before making any connections. • Use the correct signal cables for each source. • Ensure the cables are firmly inserted. RS-232C cable Notebook or desktop computer A/V device Monitor...
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• Use a MHL cable (available on the market) and MHL-HDMI conversion adapter (available on the market) that comply with the MHL standard. When non-compliant items are used, image projection may not be possible, or the connected device may malfunction or generate heat. •...
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Connecting multiple sources through HDBaseT HDBaseT is a connectivity standard that combines HD digital video, audio, Ethernet, and various control signals. These signals are transmitted with one CAT5e (or above) cable up to 100 meters in length. With the use of HDBaseT switching matrix (commercially available), you may connect multiple sources to your projector with HDBaseT connection.
Operation Starting up the projector 1. Plug the power cord into the projector and into a wall socket. Turn on the wall socket switch (where fitted). Check that the POWER indicator light on the projector lights orange after power has been applied. •...
Using the menus The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and settings. The OSD screenshots below are for reference only, and may differ from the actual design. Below is the overview of the OSD menu. Main Current input menu icon...
• The brightness level of the projected image will change accordingly when you switch between different input signals. • For best display picture results, you should select and use an input signal which outputs at the projector’s native resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio”...
Watching 3D content This projector supports 3D content display using the DLP Link system. This projector supports 3D image signals in Frame Sequential/Frame Packing/Top Bottom/Side-by-Side format. You need the following items to project and watch 3D content. • 3D content capable device. For example, a computer with graphics board and software capable of outputting 3D images •...
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Cautions when viewing 3D content • 3D content should not be viewed by people with a history of photosensitive epilepsy, people with heart conditions, pregnant women, the elderly, people with serious illnesses, or people with a history of epileptic seizures. •...
Menu operation Please note that the on-screen display (OSD) menus vary according to the signal type selected and the projector model you are using. * Indicates an item that is factory-set. Menu System Main menu Sub-menu Options Off*/Light Yellow/Pink/Light Screen Color Green/Blackboard Aspect Auto*/Real/4:3/16:9/16:10...
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Ceiling/Rear Ceiling Disable/5 min/10 min/15 min/20 Auto Power Off min*/25 min/30 min Disable*/5 min/10 min/15 min/20 Blank Timer min/25 min/30 min Panel Key Lock On/Off* Disable*/30 min/1 hr/2 hr/3 hr/4 Sleep Timer hr/8 hr/12 hr Splash Screen Black/Blue/Canon* Menu operation...
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Main menu Sub-menu Options High Altitude Mode On/Off* Mute On/Off* Audio Settings Volume Menu Display 5 sec/10 sec/15 sec*/20 sec/25 Time sec/30 sec Menu Settings Center*/Top-Left/Top-Right/Botto Menu Position m-Right/Bottom-Left Light Source Light Source Normal*/Economic/360 & Portrait Settings Mode Change Password Security Settings Power On On/Off*...
DISPLAY menu Function Description Screen Color Corrects the projected picture’s color when the projection surface is not white. There are several options to set the image's aspect ratio depending on your input signal source. • Auto: Scales an image proportionally to fit the projector's native resolution in its horizontal or vertical width.
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Function Description Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection. After the Keystone page is displayed, press to correct keystoning at the top of the image. Press to correct keystoning at the Press Press bottom of the image.
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Function Description Adjusts the clock phase to reduce image distortion. Phase This function is only available when a PC signal (analog RGB) is selected. Adjusts the horizontal width of the image. H. Total Dots This function is only available when a PC signal (analog RGB) is selected. 1.
PICTURE menu Function Description The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal picture type. • Presentation: Suitable for using in a bright room and projecting images with a lot of text.
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Function Description Adjusts white peaking while maintaining correct color presentation. This feature utilizes a new color-processing algorithm and system level enhancements to enable higher brightness while providing truer, more vibrant colors in picture. It enables a greater than 50% brightness increase BrilliantColor™...
INPUT menu Function Description Auto Search Allows the projector to automatically search for the signals. SYSTEM SETUP: Basic menu Function Description Presentation timer can indicate the presentation time on the screen to help you achieve better time management when giving presentations. •...
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Function Description Sets the auto-shutdown timer. The timer can be set to a value between 30 Sleep Timer minutes and 12 hours. Splash Allows you to select which screen will be displayed during projector start-up. Screen Menu operation...
SYSTEM SETUP: Advanced menu Function Description We recommend you use the High Altitude Mode when your environment is between 1,201 m to 3,000m. above sea level, and ambient temperature is between 5°C–30°C. Operation under "High Altitude Mode" may cause a higher decibel operating noise level because of increased fan speed necessary to improve overall system cooling and performance.
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Function Description For security purposes and to prevent unauthorized use, you may set up password security for the projector. This limits use of the projector to only those who know the correct password. If you enter an incorrect password 5 times in succession, the projector will automatically shut down in a short time.
Function Description This projector is equipped with network function. You can manage and control the projector from a remote computer using a web browser when they are properly connected to the same local area network. • Standby LAN: Allows the projector to provide the network function when it is in standby mode.
Controlling the projector remotely through a ® web browser (e-Control With a proper LAN cable connection and LAN Control settings, you can operate the projector from a computer using a web browser or PJLink application when the computer and the projector are connected to the same local area network.
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• Tools page The tools page allows you to manage the projector, configure the LAN Settings and secure access of remote network operation on this projector. i. When using the Crestron Control System, please refer to the user manual of Crestron Control system for setup information.
• Info page The info page displays the information and status of this projector. i. The information you entered in the Tools page will display here and these columns are ® empty when you use e-Control for the first time. ii.
• This projector is fully compliant to the specifications of JBMIA PJLink Class 1. It supports all the commands defined by PJLink Class 1, and the compliance has been verified with the PJLink standard specifications Version 1.4. Utilizing the password function To prevent unauthorized connection to the projector via PJLink application, the projector includes an option for setting up password security.
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Command Control details Notes Inquiry about the INF1? "Canon" is returned. manufacturer name Inquiry about the model INF2? "LX-MU500Z" is returned. name Inquiry about other INFO? "WUXGA Projector" is returned. information Inquiry about the class CLSS? "1" is returned. information •...
Maintenance Care of the projector Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector and let it cool down completely before cleaning the lens. • Blow away dust and dirt from the lens lightly with a blower. And wipe off the dirt with a soft cloth.
Light source information Getting to know the light source hour When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. To obtain the light source hour information: • Go to INFORMATION. •...
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Indicators Light Status & Description Power events Orange Stand-by mode. Green Powering up. Flashing Green Normal operation. Orange Normal power-down cooling. Flashing FW Download. Green Color Wheel start fail. Scaler shutdown fail (data abort). Flashing Light source events Light source error in normal operation. Light source is not lit up.
Troubleshooting The projector does not turn on. Cause Remedy Plug the power cord into the AC power jack on the projector, and plug the power cord into the power There is no power from the power cord. outlet. If the power outlet has a switch, make sure that it is switched on.
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Web page does not appear in web browser. Cause Remedy Verify the LAN control settings. Please see "LAN LAN control settings or LAN cable Settings" on page 51 for details. Make sure the connection are problematic. LAN cables are properly connected. The projector's network settings are not Please reload the web page in the browser.
Specifications Projector specifications LX-MU500Z Model name 1-CHIP DLP™ Display system Time division color extraction, sequential display Optical system Type 0.48" x 1 / 16:10 Size / Aspect ratio DLP™ x 1 chip Drive system 2,304,000 (1920 x 1200) x 1 panel /2,304,000 Number dots / Total number dots 1.6x...
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LX-MU500Z Model name WUXGA/WSXGA+/UXGA/SXGA+/WXGA+/FWXGA/WXGA/SX Analog PC input GA/XGA/SVGA/VGA/MAC From connected computers: HDMI input WUXGA /WSXGA+/UXGA/SXGA+/WXGA+/FWXGA/WXGA/S XGA/XGA/SVGA/VGA From connected AV equipment: 1080p/1080i/720p/576p/480p 1080p/1080i/720p/576p/576i/480p/480i Component video input NTSC/PAL/SECAM/NTSC4.43/PAL-M/PAL-N/PAL-60 Video input NTSC/PAL/SECAM/NTSC4.43/PAL-M/PAL-N/PAL-60 S video input Analog PC/Component video input Mini Dsub15 x 1...
LX-MU500Z Model name W: 450 mm, H: 154 mm, D: 379 mm / W:17.7" , H: 6.1" , D:15.0" Dimensions 8.9 kg (19.6 lbs) Weight Remote control, remote control dry-cell battery, power cord, PC Accessories cable, Important Information and Warranty Card •...
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3D format Horizontal Refresh Clock Resolution Mode Frequency Frame Side-by- Rate (Hz) (MHz) (kHz) Sequential Bottom Side SVGA_60 60.317 37.879 40.000 Supported Supported Supported SVGA_72 72.188 48.077 50.000 SVGA_75 75.000 46.875 49.500 800 x 600 SVGA_85 85.061 53.674 56.250 SVGA_120 (Reduce 119.854 77.425...
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3D format Horizontal Refresh Clock Resolution Mode Frequency Frame Side-by- Rate (Hz) (MHz) (kHz) Sequential Bottom Side WUXGA_60 1920 x (Reduce 59.950 74.038 154.00 1200@60Hz Blanking) • Supported video timings Dot Clock Horizontal Vertical Frequency Timing Resolution Frequency Frequency (kHz) (Hz) (MHz) 480i...
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3D format Horizontal Refresh Clock Resolution Mode Frequency Frame Side-by- Rate (Hz) (MHz) (kHz) Sequential Bottom Side 1280 x 768 1280 x 768_60 59.870 47.776 79.5 Supported Supported Supported WXGA_60 59.810 49.702 83.500 Supported Supported Supported WXGA_75 74.934 62.795 106.500 WXGA_85 84.880 71.554...
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3D format Horizontal Vertical Dot Clock Timing Resolution Frequency Frequency Frequency Frame Frame Side-by- (kHz) (Hz) (MHz) Sequential Packing Bottom Side 1080/30P 1920 x 1080 33.75 74.25 1080/50i 1920 x 1080 28.13 74.25 Supported 1080/60i 1920 x 1080 33.75 74.25 Supported 1080/50P 1920 x 1080 56.25...
Projector Control Control Commands You can control this projector by sending commands via CONTROL port or LAN port. System Requirement CONTROL port RS-232C HDBaseT RJ45(CAT5e or Connection Cable Dsub9 RJ45 better) RS-232-C asynchronous, half-duplex Communication Mode TCP/IP communication Baud Rate 19200 9600 Character Length...
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Read/ Function Operation Command (ASCII) Note Write Computer INPUT=DSUB<CR> HDMI1/MHL INPUT=HDMI1<CR> HDMI2 INPUT=HDMI2<CR> HDBaseT INPUT=HDBASET<CR> Source Selection Video INPUT=VIDEO<CR> S-Video INPUT=S-VIDEO<CR> Current source GET=INPUT<CR> Input list GET=INPUTL<CR> Mute On MUTE=ON<CR> Mute Off MUTE=OFF<CR> Mute Status GET=MUTE<CR> Audio Control Volume + RC=VOL_P<CR>...
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Read/ Function Operation Command (ASCII) Note Write Light Mode Write LIGHT=NORMAL<CR> Normal Light Mode Write LIGHT=ECO<CR> Economic Light Mode 360 Write LIGHT=360&Portrait<CR> & Portrait Control Light Mode Read GET=LIGHT<CR> Status Light Source Read GET=PJUSGT <CR> Time Read Fan Speed GET=FAN_SPD<CR> Temperature Read GET=TMPIN<CR>...
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Control Response Read/Write Condition Response Example < BLANK=ON<CR> Success i:OK<CR> > i:OK<CR> Illegal format : e:0002 < INVALID=ON<CR> Don't exist INVALID_COMMAND<C > e:0002 command or R> INVALID_COMMAND<CR> structure Unsupported item: this e:000A < BLANK=INVALID<CR> command INVALID_PARAMETER< > e:000A parameter can't CR>...
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30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A. INC. One Canon Park, Melville, New York 11747, U.S.A. For all inquires concerning this product, call toll free in the U.S. 1-800-OK-CANON CANON EUROPE LTD. 3 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET United Kingdom CANON EUROPA N.V.