Servicing The Storage System; Service Processor Onsite Customer Care; Accessing The Hp 3Par Management Console; Identifying A Replaceable Part - HP 3PAR StoreServ 7000 Service Manual

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1 Servicing the Storage System

Use this chapter to perform removal and replacement procedures on the HP 3PAR StoreServ 7000

Storage systems.

CAUTION:

Discharge-safe (ESD) work surface by placing an antistatic mat on the floor or table near the storage

system. Attach the ground lead of the mat to an unpainted surface of the rack. Always use a

wrist-grounding strap provided with the storage system. Attach the grounding strap clip directly to

an unpainted surface of the rack.

For more information on part numbers for storage system components listed in this chapter, see

the

"Illustrated Parts Catalog" (page

Use SPOCC to access Guided Maintenance or the SPmaint (Service Processor Maintenance) in

the Command Line Interface (CLI), where you perform various administrative and diagnostic tasks

to support both the storage system and the SP.

To open SPOCC, enter the SP IP address in a web browser and enter your user name and password.

Figure 1 SPOCC – Support page

To access the HP 3PAR Management console:

Double-click the exe to open the console.

Enter your user name and password.

Under the Systems tree in the left panel, select the storage system to be serviced to connect.

Parts have a nine-character spare part number on their labels. For some spare parts, the part

number is available in the system. Alternatively, the HP call center can assist in identifying the

correct spare part number.

Before servicing any component in the storage system, prepare an Electrostatic

68).

Service Processor Onsite Customer Care

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