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Acer Altos T350 F2 Faq
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Acer Altos T350 F2 Faq

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Altos T350 F2 FAQ (Frequently Asked Questions)
Version 1.0
May 2013
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  • Page 1 Altos T350 F2 FAQ (Frequently Asked Questions) Version 1.0 May 2013...
  • Page 2 Altos T350 F2 FAQ (Frequently Asked Questions) Revision History Ver. Date Description May 27, 2013 First release...

  • Page 3: Table Of Contents

    Altos T350 F2 FAQ (Frequently Asked Questions) TABLE OF CONTENTS BENCHMARK ............................ 5 BIOS ..............................6 BMC (BASEBOARD MANAGEMENT CONTROLLER) ............10 CHASSIS ............................15 CPU ..............................16 EXPANSION SLOTS ........................20 IO MODULE ............................22 ISCSI ..............................23 MAIN-BOARD ..........................26 MEMORY ............................
  • Page 4 Altos T350 F2 FAQ (Frequently Asked Questions) VIRTUALIZATION ........................102...

  • Page 5: Benchmark

    SPEC CPU2006 • SPECpower_ssj2008 • Where can I find the Altos T350 F2 benchmark results based on SPEC CPU2006? ANSWER: Please go to SPEC web site, http://www.spec.org/cpu2006/results/ Where can I find more information about SPEC CPU2006 benchmark? ANSWER: More information of SPEC CPU2006 can be found at http://www.spec.org/cpu2006/...

  • Page 6: Bios

    ANSWER: Please access the SEL (System Event Log) through Smart Console. Is there a DOS utility to access the Event Log? ANSWER: No. Does Altos T350 F2 BIOS supports “Rolling BIOS” feature which there are two copies of BIOS in the Flash ROM? ANSWER: No How do I enter BIOS Setup? ANSWER: Please press F2 during POST.
  • Page 7 In this example, the BMC firmware version is 1.17.4151, SDR version is 1.09. NOTE. The FRU is included in SDR package. There is no additional version information FRU. Can Altos T350 F2 support BIOS Recovery when BIOS is corrupted unexpectedly during BIOS update? ANSWER: Yes.
  • Page 8 ANSWER: The EFI shell is a unique feature embedded in EFI firmware. Users can execute EFI commands in the EFI Shell. The EFI shell works as a small OS. NOTE. You could update BIOS in EFI shell. Please refer to Altos T350 F2 BIOS Release Note for more detail.
  • Page 9 Altos T350 F2 FAQ (Frequently Asked Questions) Please change the setting of EFI Optimized Boot from Disabled to Enabled. EFI Optimized Boot [Enabled] After EFI Optimized Boot is enabled. You would see below information. Use Legacy Video for EFI OS [Disabled] Please also enable Use Legacy Video for EFI OS.

  • Page 10: Bmc (Baseboard Management Controller)

    Is BMC embedded on Altos T350 F2? ANSWER: Yes, BMC is embedded on Altos T350 F2. Is Altos T350 F2 IPMI 2.0 (Intelligent Platform Management Interface 2.0) compliant? ANSWER: Yes, Altos T350 F2 supports IPMI 2.0. What features can Altos T350 F2 BMC support? ANSWER: Please refer to the table below.
  • Page 11 Does Altos T350 F2 BMC support share-NIC technology with onboard Gigabit? ANSWER: Yes Which network port of Altos T350 F2 is connected to BMC? ANSWER: Altos T350 F2 support two types of network connection interface and two types of network connection mode for BMC connection. For connection interface Shared (Default): BMC is connected to onboard Gigabit LAN 1 and LAN 2 port.
  • Page 12 If Altos T350 F2 is installed with Dedicated Management Port, please specify IP address, IP Subnet Mask, and Default Gateway under Intel (R) RMM4 LAN configuration Please save the settings and exit from BIOS Setup. Can Altos T350 F2 BMC use the same IP address as the one in operating system?
  • Page 13 ANSWER: No. Please do not use the same IP address for BMC and operating system. 10. Should I unplug the power cord of Altos T350 F2 after I update the BMC firmware or SDR? ANSWER: You do not need to unplug the power cord of Altos T350 F2 after updating the BMC firmware.
  • Page 14 Altos T350 F2 FAQ (Frequently Asked Questions) Please make sure the Console Redirection option is enabled with default setting. Flow Control [None] Baud Rate [115.2k] Terminal Type [VT100] Legacy OS Redirection [Disabled] Terminal resolution [80x24] Legacy OS Redirection Resolution [80x25] 16.

  • Page 15: Chassis

    (SDR), the BIOS will increase the speed for all the fans within the fan module. Can I install FDD on Altos T350 F2? ANSWER: No, Altos T350 F2 only supports external USB FDD. Can I install ODD (Optical Disk Drive) on Altos T350 F2? ANSWER: Yes. Does Altos T350 F2 support chassis intrusion detection? ANSWER: Yes.

  • Page 16: Cpu

    Does Altos T350 F2 support multi-core? ANSWER: Yes. Altos T350 F2 can support 8-core. When Altos T350 F2 is installed with 2 eight-core processor with Hyper-threading support, there will be totally 32 logical processors. Which OS can support 32 logical processors...
  • Page 17 32-bit Does Altos T350 F2 support EM64T (Extended Memory 64 Technology)? ANSWER: Yes. Where can I know the CPU ID of processor installed on Altos T350 F2? ANSWER: Please enter BIOS Setup during POST Please select Advanced. Please select Processor Configuration.
  • Page 18 You would see below information: Enhanced Intel SpeedStep(R) Tech: [Enabled] 13. Does Altos T350 F2 support Intel Virtualization Technology? ANSWER: Yes, please refer to Virtualization section for more information. 14. How do I enable Intel Virtualization Technology? ANSWER: Please enter BIOS Setup during POST.
  • Page 19 Altos T350 F2 FAQ (Frequently Asked Questions) Please change Active Processor Cores from All to 1, 2, 3, 4, 5, 6, 7. Save the setting and exit from BIOS Setup.

  • Page 20: Expansion Slots

    NOTE 1. IO module is dedicatedly reserved for using IO module. Please refer to IO Module section for more information. Can I install x1 PCI-Express adapter on Altos T350 F2? ANSWER: Yes. Can I install x4 PCI-Express adapter on Altos T350 F2? ANSWER: Yes.
  • Page 21 Altos T350 F2 FAQ (Frequently Asked Questions) ANSWER: Yes. Can I install x16 PCI-Express adapter on Altos T350 F2? ANSWER: Yes. Does Altos T350 F2 PCI-Express slot support hot-plug? ANSWER: No.

  • Page 22: Io Module

    Altos T350 F2 FAQ (Frequently Asked Questions) 7. IO Module What is IO module? ANSWER: IO Module is a proprietary add-on adapter and cannot be installed in standard PCI-E slot. Where should I install the IO module? ANSWER: Please refer to the picture below.

  • Page 23: Iscsi

    ANSWER: Yes, Altos T350 F2 onboard Gigabit can support iSCSI. Do I need an iSCSI HBA (Host Bus Adapter) on Altos T350 F2 to support iSCSI? ANSWER: No, Altos T350 F2 can support iSCSI with onboard Gigabit and iSCSI Software NOTE.
  • Page 24 Altos T350 F2 FAQ (Frequently Asked Questions) Please configure the settings for iSCSI boot to meet your iSCSI Target in storage system environment. Below is an example of iSCSI boot configuration. ========== iSCSI Boot Configuration ========== [ ] Use dynamic IP configuration (DHCP) Initiator Name: iqn.2008.com.ac...
  • Page 25 Altos T350 F2 FAQ (Frequently Asked Questions) How do I specify the IQN (iSCSI Qualified Name) in Linux? ANSWER: You can specify the IQN by editing the file /etc/initiatorname.iscsi as below: InitiatorName=iqn.1994-05.com.redhat:5e7a5b52c81c 10. Is network teaming supported on any system which carries iSCSI traffic? ANSWER: No.

  • Page 26: Main-Board

    Altos T350 F2 FAQ (Frequently Asked Questions) 9. Main-board How do I identify the main-board revision of Altos T350 F2? ANSWER: Please refer to the picture below to check the revision of the main-board. It will be like this, PBA G20993-303.

  • Page 27: Memory

    When there are two processors, Altos T350 F2 can support 16 DIMM. When there is only one processor, Altos T350 F2 can support 8 DIMM. (In this case, DIMM installed at DIMM slots E1, E2, F1, F2, G1, G2, H1 and H2 cannot be detected).
  • Page 28 Altos T350 F2 FAQ (Frequently Asked Questions) 11. What Memory RAS feature does Altos T350 F2 support? ANSWER: Memory RAS features including memory mirroring, sparing and lockstep are supported on both RDIMM and LRDIMM. 12. How do I enable memory mirroring? ANSWER: Please enter BIOS Setup during POST.
  • Page 29 18. Does Altos T350 F2 support memory mirroring for 6 DIMMs? ANSWER: Yes, Altos T350 F2 can supports memory mirroring for 2, 4, 6, 8 DIMMs. 19. When fail-over of memory mirroring occurred, will there be any log in SEL to indicate the fail-over? ANSWER: Yes, there will be a log in SEL when fail-over of memory mirroring occurred.
  • Page 30 Altos T350 F2 FAQ (Frequently Asked Questions) 22. Does Altos T350 F2 support RAIM (Redundant Array of Independent Memory)? ANSWER: No. 23. What is "Lockstep mode"? ANSWER: In Lockstep Channel Mode, each memory access is a 128-bit data access that spans channel A and channel B (channel C and channel D).
  • Page 31 4 DIMMs to each processor for best performance. 33. When Altos T350 F2 is equipped with two processors, can I just install 4 DIMMs in DIMM A1, B1, C1 and D1 of processor 1? I mean in this configuration, can CPU2 still access the...

  • Page 32: More Information

    Altos T350 F2 FAQ (Frequently Asked Questions) 11. More Information Where can I find more information of Altos T350 F2? ANSWER: Please refer to below documents: Document Title Description Note Altos T350 F2 Overview of new features & What’s New technologies of Altos T350 F2.

  • Page 33: Onboard Gigabit

    NOTE 1. All ports of onboard Gigabit are connected to CPU1. NOTE 2. Please refer to iSCSI section for more detail. Can Altos T350 F2 support network teaming, such as AFT (Adapter Fault Tolerance) and ALB (Adaptive Load Balance) with onboard Gigabit? ANSWER: Yes, you can do the network teaming with onboard gigabit by installing PROSet Utility which is included in Smart Setup DVD.
  • Page 34 Altos T350 F2 FAQ (Frequently Asked Questions) Does Altos T350 F2 onboard gigabit support VMDq (Virtual Machine Device Queues)? http://www.intel.com/content/www/us/en/virtualization/vmdq-technology-paper.html?wa pkw=vmdq ANSWER: Yes. Is Altos T350 F2 onboard gigabit PCI-Express 2.0? ANSWER: Yes, it is PCI-Express 2.0. It supports 5 GT/s.

  • Page 35: Onboard Sas/Sata Software Raid (Esrtii)

    Altos T350 F2 FAQ (Frequently Asked Questions) 13. Onboard SAS/SATA Software RAID (ESRTII) What RAID features can Intel Onboard SAS/SATA ESRTII RAID support? ANSWER: Please refer to the table below. Intel Onboard Features NOTE SAS/SATA ESRTII RAID SAS BP LED Control...
  • Page 36 T350 F2 system BIOS and cannot be updated. How do I enable Intel Onboard SAS/SATA ESRTII RAID? ANSWER: Please refer to Appendix B of Altos T350 F2 ICG (Installation Configuration Guide) How do I configure Intel Onboard SAS/SATA ESRTII RAID? ANSWER: Please refer to Appendix B of Altos T350 F2 ICG (Installation Configuration Guide).
  • Page 37 Altos T350 F2 FAQ (Frequently Asked Questions) Where can I find the RAID utility of Intel Onboard SAS/SATA ESRTII RAID? ANSWER: The RAID utility can be found in Smart Setup Resource Kit DVD. 10. Can I see Intel Onboard SAS/SATA ESRTII RAID BIOS during POST if there is only one hard drive installed and Intel Onboard SAS/SATA ESRTII software RAID enabled? ANSWER: Yes.
  • Page 38 Altos T350 F2 FAQ (Frequently Asked Questions) ANSWER: The default setting of logical drive write cache is Write Back. 18. How do I enable/disable the logical drive write cache of Intel Onboard SAS/SATA ESRTII RAID? ANSWER: Please follow the procedures below.
  • Page 39 Altos T350 F2 FAQ (Frequently Asked Questions) 19. How do I check the event log of Intel Onboard SAS/SATA ESRTII RAID? ANSWER: The event log of Intel Onboard SAS/SATA ESRTII RAID can be found at the bottom of RAID utility.

  • Page 40: Onboard Sas/Sata Software Raid (Rste)

    Altos T350 F2 FAQ (Frequently Asked Questions) 14. Onboard SAS/SATA Software RAID (RSTe) What RAID features can Intel Onboard SAS/SATA RSTe RAID support? ANSWER: Please refer to the table below. Intel Onboard Features NOTE SAS/SATA RSTe RAID SAS BP LED Control...
  • Page 41 T350 F2 system BIOS and cannot be updated. How do I enable Intel Onboard SAS/SATA RSTe RAID? ANSWER: Please refer to Appendix A of Altos T350 F2 ICG (Installation Configuration Guide) How do I configure Intel Onboard SAS/SATA RSTe RAID?
  • Page 42 Where can I find the RAID utility of Intel Onboard SAS/SATA RSTe RAID? ANSWER: The RAID utility can be downloaded from Acer Global Download website. 10. Can I see Intel Onboard SAS/SATA RSTe RAID BIOS during POST if there is only one hard drive installed and Intel Onboard SAS/SATA RSTe RAID enabled? ANSWER: No, if the HDD is new or not configured with RAID.
  • Page 43 Altos T350 F2 FAQ (Frequently Asked Questions) Please launch the RAID utility. Click on the HDD that you want to check the disk data cache setting. Expand the Details option. You can see the setting of the disk data cache.
  • Page 44 Altos T350 F2 FAQ (Frequently Asked Questions) ANSWER: The default setting of logical drive write cache is Write Through. 18. How do I enable/disable the logical drive write cache of Intel Onboard SAS/SATA RSTe RAID? ANSWER: Please follow the procedures below.
  • Page 45 Altos T350 F2 FAQ (Frequently Asked Questions) ANSWER: Please follow the procedure below to split the RAID volume and make it less than 2TB. Enter Intel Onboard SAS RAID BIOS Utility Select Create RAID Volume Type in the name of RAID volume in CREATE VOLUME MENU Select RAID level.
  • Page 46 Altos T350 F2 FAQ (Frequently Asked Questions) Type in the capacity of the RAID volume. (Less than 2 TB) Select Create Volume Press Y when “Are you sure you want to create the volume? (Y/N):” displayed. Now, the first RAID volume is created. Following the previous steps to create another RAID volume.
  • Page 47 Altos T350 F2 FAQ (Frequently Asked Questions) 21. When Altos T350 F2 is installed with Windows Small Business Server 2011 (SBS 2011), the settings of disk write cache or RAID volume write-back cache is always disabled. Though I can temporarily enable it, it would be disabled again after reboot.

  • Page 48: Os Support

    ANSWER: Please refer to Altos T350 F2 ICG (Installation Configuration Guide). Where can I find the related driver of Altos T350 F2? ANSWER: The driver of Altos T350 F2 is included in the Smart Setup Resource Kit DVD. Can Altos T350 F2 support Windows Server 2012? ANSWER: Yes, Altos T350 F2 is certified with below editions of Windows Server 2012.
  • Page 49 NOTE 2. Windows Server 2008 ROK and Windows Server 2008 R2 ROK (without SP1) can only be installed in Legacy mode on Altos T350 F2. NOTE 3. For OS not UEFI-Aware, the OS can be installed in Legacy mode on Altos T350 F2.

  • Page 50: Pci & Pci-Express

    Altos T350 F2 FAQ (Frequently Asked Questions) 16. PCI & PCI-Express Does Altos T350 F2 support PCI-Express Gen 3? ANSWER: Yes. Does Altos T350 F2 support PCI Express Base Spec 3.0? http://www.pcisig.com/specifications/pciexpress/ ANSWER: Yes. Is PCI-Express 3.0 backward compatible with PCI-Express 2.x and 1.x? ANSWER: Yes.
  • Page 51 Altos T350 F2 FAQ (Frequently Asked Questions) Does Altos T350 F2 support PCI-X? http://www.pcisig.com/specifications/pcix_20/ ANSWER: No.

  • Page 52: Power Supply

    Altos T350 F2 FAQ (Frequently Asked Questions) 17. Power Supply What power supply does Altos T350 F2 support? ANSWER: Redundant Power Feature Note Supply Power Wattage 1200W Redundant Hot Swappable Power Supply Status Monitoring Node Manager...

  • Page 53: Rack-Mount

    Does Altos T350 F2 need rack mount shelf (tray) when it is rack-mounted? ANSWER: No, Altos T350 F2 is designed for rack-mount. No rack mount shelf (tray) is required. How much is the height when Altos T350 F2 is rack-mount? ANSWER: 2U.

  • Page 54: Sas Back-Plane

    SAS Backplane Monitoring (temperature, voltage, HDD presence) Can Altos T350 F2 SAS backplane support the back-plane LED management? ANSWER: Yes, Please also refer to below table about the LED behavior of Altos T350 F2 SAS back-plane. LED Behavior SAS Backplane Note...
  • Page 55 Do I need to install specific model of SAS or SATA HDD on SAS back-plane for supporting hot-swap feature? ANSWER: No, all the SAS or SATA HDD supported by Altos T350 F2 can be installed into SAS back-plane. Can I install both SAS and SATA HDD on Altos T350 F2 with onboard SAS/SATA software RAID? ANSWER: Yes, but please create separated RAID volumes with SAS and SATA HDD, respectively.
  • Page 56 However, the HDD failure and RAID rebuilt LED are still driven by SGPIO. Is a SAF-TE (I2C) cable required for SAS back-plane LED control? ANSWER: No. Altos T350 F2 SAS backplane does not support SAF-TE (SCSI Access Fault Tolerance Enclosure). The LED control of back-plane is through SGPIO.

  • Page 57: Sas Raid (Megaraid 9260-16I/9280-16I4E)

    Altos T350 F2 FAQ (Frequently Asked Questions) 20. SAS RAID (MegaRAID 9260-16i/9280-16i4e) What RAID features can MegaRAID support? ANSWER: Please refer to the table below. MegaRAID MegaRAID Features NOTE 9260-16i 9280-16i4e SAS BP LED Control (through SGPIO) Hardware RAID Cache Memory of RAID...
  • Page 58 Altos T350 F2 FAQ (Frequently Asked Questions) The software rounds the drive capacity down to the next 128MB boundary. Then, the software rounds the drive capacity to the 128MB-way nearest 10MB boundary. If the resulting capacity is larger than the real drive size, the coerced capacity is rounded down to the next 10MB boundary.
  • Page 59 Altos T350 F2 FAQ (Frequently Asked Questions) Service 32-bit/ RAID Operating Systems Driver Note Pack 64-bit Utility Server 10 32-bit VMware ESXi 5.0 64-bit NOTE 1. The RAID Utility cannot be installed on VMware ESXi 5.0 host. Please install VMWare SMIS Provider on VMware ESXi 5.0 host instead.
  • Page 60 ANSWER: The RAID utility can be found in Smart Setup DVD. 11. Can I install both SAS and SATA HDD on Altos T350 F2 with MegaRAID? ANSWER: Yes, but please create separated RAID volumes with SAS and SATA HDD, respectively.
  • Page 61 Altos T350 F2 FAQ (Frequently Asked Questions) ANSWER: For configuring RAID 10, you need 4 HDDs in the system. Please follow below procedures below. To start the RAID BIOS utility, please press CTRL-H during POST After POST finished, the Adapter Selection page will display on the screen. Click on...
  • Page 62 Altos T350 F2 FAQ (Frequently Asked Questions) Launch the configuration menu. Select Configuration Wizard Select Add Configuration (default) and click on Next. Select Manual Configuration (default) and click on Next. Select 3 drives with Ctrl key held and click on Add to Array and Accept DG to add these drives into Drive Gruop0.
  • Page 63 Altos T350 F2 FAQ (Frequently Asked Questions) select the “Locate” option and click Go RAID utility in Windows/Linux: • a. Launch the RAID utility b. Click the physical HDD desired in Physical tab c. Right click the on the HDD. Then, select “Start Locating Drive”...
  • Page 64 Altos T350 F2 FAQ (Frequently Asked Questions) d. In the pop-up Set Virtual Drive Properties dialog-box, enable/disable disk cache from Disk Cache Policy option • RAID BIOS Utility a. Please press CTRL-H to start the RAID BIOS utility during POST b.
  • Page 65 Altos T350 F2 FAQ (Frequently Asked Questions) ANSWER: The event log of MegaRAID can be found at the bottom of RAID utility. 21. How do I save the event log of MegaRAID? ANSWER: Please follow the procedures below. a. Please launch the RAID utility in Windows/Linux.
  • Page 66 Altos T350 F2 FAQ (Frequently Asked Questions) 22. The MegaRAID is configured with 2 x HDD as RAID 1 without hot spare. But, when I removed one HDD and inserted the original HDD back, the RAID cannot be rebuilt automatically. In the RAID Utility, it indicates the HDD as (Foreign) Unconfigured Good.
  • Page 67 Altos T350 F2 FAQ (Frequently Asked Questions) Click “OK” at pop up Windows, the drive will become “Offline” Right click the HDD marked as Offline and select Start Rebuild. 23. When I create 2 x 2 TB HDD as RAID 0, only 2TB of disk partition can be installed with Windows Server 2008 R2.
  • Page 68 Altos T350 F2 FAQ (Frequently Asked Questions) Click Back to select another drive volume Click Add to SPAN and click Next Click Accept and click Next...
  • Page 69 Altos T350 F2 FAQ (Frequently Asked Questions) Click Yes to save the configuration Now, two RAID volumes are created, you can select Exit to exit.

  • Page 70: Sas Raid (Integrated Raid Module Rms25Cb040/Rms25Cb080)

    Altos T350 F2 FAQ (Frequently Asked Questions) 21. SAS RAID (Integrated RAID Module RMS25CB040/RMS25CB080) What RAID features can the integrated RAID Module RMS25CB040/RMS25CB080 support? ANSWER: Please refer to the table below. Features RMS25CB040 RMS25CB080 NOTE SAS BP LED Control (through SGPIO)
  • Page 71 Altos T350 F2 FAQ (Frequently Asked Questions) The software rounds the drive capacity down to the next 128MB boundary. Then, the software rounds the drive capacity to the 128MB-way nearest 10MB boundary. If the resulting capacity is larger than the real drive size, the coerced capacity is rounded down to the next 10MB boundary.
  • Page 72 Altos T350 F2 FAQ (Frequently Asked Questions) Service 32-bit/ RAID Operating Systems Driver Note Pack 64-bit Utility VMware ESXi 5.1 64-bit Where should I connect the SAS cables to the integrated RAID RMS25CB040/RMS25CB080? ANSWER: Please connect the SAS cable to mini SAS 4i connector (SFF-8087) on the card.
  • Page 73 UEFI mode and legacy mode on Altos T350 F2. How do I configure the integrated RAID Module RMS25CB040/RMS25CB080 in legacy mode? ANSWER: Please refer to Appendix C of Altos T350 F2 ICG (Installation Configuration Guide). How do I configure the integrated RAID Module RMS25CB040/RMS25CB080 in EFI mode? ANSWER: Please refer to Appendix C of Altos T350 F2 ICG (Installation Configuration Guide).
  • Page 74 Altos T350 F2 FAQ (Frequently Asked Questions) After you creating Disk Groups, click on Next. Add both Drive Group0 and Drive Group1 to Span and click on Next. The RAID 10 will be available in RAID Level. Select the RAID Level as RAID 10 and click on Next.
  • Page 75 Altos T350 F2 FAQ (Frequently Asked Questions) Now you can reboot the system and install the Operating System. Select Exit, click on Yes and press Ctrl+Alt+Del to reboot the system. 14. How do I check the settings of coercion with the integrated RAID Module...
  • Page 76 Altos T350 F2 FAQ (Frequently Asked Questions) 18. How do I enable/disable disk write cache of the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: You can enable/disable disk write cache through RAID BIOS Utility during POST or RAID utility in Windows/Linux. RAID Utility in Windows/Linux.
  • Page 77 Altos T350 F2 FAQ (Frequently Asked Questions) • RAID BIOS Utility a. Please press CTRL-G to start the RAID BIOS utility during POST b. In the Home page, click Virtual Drive that you want to enable/disable disk write cache. c. Then, enable/disable disk cache from Disk Cache option d.
  • Page 78 Altos T350 F2 FAQ (Frequently Asked Questions) ANSWER: The event log of the integrated RAID Module RMS25CB040/RMS25CB080 can be found at the bottom of RAID utility. 20. How do I save the event log of the integrated RAID Module RMS25CB040/RMS25CB080? ANSWER: Please follow the procedures below.
  • Page 79 Altos T350 F2 FAQ (Frequently Asked Questions) be rebuilt automatically. In the RAID Utility, it indicates the HDD as (Foreign) Unconfigured Good. ANSWER: Please insert a new HDD which was not configured as RAID. Or, please install the original HDD into another RAID card and clear/delete its RAID configuration before you insert it into the degraded RAID.
  • Page 80 Altos T350 F2 FAQ (Frequently Asked Questions) Right click the HDD marked as Offline and select Start Rebuild. 22. When I create 2 x 2 TB HDD as RAID 0, only 2TB of disk partition can be installed with Windows Server 2008 R2. The remaining free disk space cannot be utilized.
  • Page 81 Altos T350 F2 FAQ (Frequently Asked Questions) Click Back to select another drive volume Click Add to SPAN and click Next Click Accept and click Next...
  • Page 82 Altos T350 F2 FAQ (Frequently Asked Questions) Click Yes to save the configuration Now, two RAID volumes are created, you can select Exit to exit.

  • Page 83: Smart Console

    ANSWER: With Smart Console, Altos T350 F2 can support KVM over IP, media redirection (remote FDD, Remote CD-ROM drive) and remote power control. The Smart Console is integrated in Altos T350 F2. You don’t need to install any add on card or daughter board to the main-board of Altos T350 F2.
  • Page 84 Altos T350 F2 FAQ (Frequently Asked Questions) Smart Console Smart Smart Console RMM4 Lite Features NOTE Console RMM4 Lite Dedicated Management Port LDAP Support WS-MAN DDNS UPnP Power Management (Node Manager) NOTE 1. RMM4_IOM is required to support Dedicated NIC.
  • Page 85 Altos T350 F2 FAQ (Frequently Asked Questions) Where can I install the optional RMM4 dedicated network management port? ANSWER: Please install the RMM4 dedicated network management port to the connector as below. Is Smart Console bundled with Altos T350 F2?
  • Page 86 Altos T350 F2 FAQ (Frequently Asked Questions) ANSWER: Yes. Do I need to install Smart Server Manager on Altos T350 F2 to support Smart Console? ANSWER: No. Smart Console is enabled by default. Do I need special license to enable Smart Console? ANSWER: No.
  • Page 87 Altos T350 F2 FAQ (Frequently Asked Questions) For connection mode: Concurrent (Default): All of onboard LAN port 1, onboard LAN port 2 and optional dedicated • server management port can be used for Smart Console with different IP address. All NIC ports must be on different subnet.
  • Page 88 Altos T350 F2 FAQ (Frequently Asked Questions) ANSWER: Smart Console use the same IP address with BMC. You can configure the BMC IP address in BIOS setup. Please enter BIOS Setup during POST. Please select Server Management. Please select BMC LAN Configuration.
  • Page 89 Altos T350 F2 FAQ (Frequently Asked Questions) Please follow the procedure below. Please access Smart Console with web browser Click Server Health in the menu bar Click on Event Log button to view SEL information 22. How many logs can be stored in Smart Console Event Log function? ANSWER: Smart Console can gather SEL information from BMC and display the SEL information with Event Log function.
  • Page 90 ANSWER: Yes. 25. Can Smart Console be integrated with Smart Server Manager? ANSWER: Yes 26. On Altos T350 F2, do Smart Console and BMC use the same firmware? ANSWER: Yes. 27. Is there FRUSDR for Smart Console on Altos T350 F2? ANSWER: Yes, there is SDR.
  • Page 91 Altos T350 F2 FAQ (Frequently Asked Questions)

  • Page 92: Smart Server Manager

    Altos T350 F2 FAQ (Frequently Asked Questions) 23. Smart Server Manager What’s Smart Server Manager? ANSWER: The Smart Server Manager is a complete management solution offered for centralized and collaborative management of the servers. It uses IPMI for managing the servers and provides completely remote manageability for any IPMI enabled server.
  • Page 93 Altos T350 F2 FAQ (Frequently Asked Questions) 64-bit Red Hat Enterprise Linux 5 Update 8 32-bit 64-bit SuSE Linux Enterprise Server 11 32-bit What web browser is supported with Smart Server Manager? ANSWER: Internet Explorer 9.0 • Internet Explorer 8.0 •...
  • Page 94 Altos T350 F2 FAQ (Frequently Asked Questions) ANSWER: No. To support ASR function, two things are required. Server hardware to implement WDT (Watchdog Timer), i.e. BMC • Management software agent to send a heartbeat in the form of a reset watchdog timer •...

  • Page 95: System Id (Service Id) Led

    ID button on the front panel to turn on System ID LED on the front and rear panels. The System ID LED can be used to locate a particular Altos T350 F2 system within a rack. In addition to press the System ID button to turn on the System ID LED, is there any software solution to do the same thing? ANSWER: Yes.
  • Page 96 Altos T350 F2 FAQ (Frequently Asked Questions)

  • Page 97: System Status Led

    When System Status LED turns amber or blinks, please check the SEL (System Event Log) with Smart Console. The System Status LED of Altos T350 F2 turns amber or blinks. After I accessed Smart Console and cleared the event log, the System Status LED is still amber or blinking? ANSWER: The System Status LED indicates the current status of system in real-time.

  • Page 98: Troubleshooting

    Altos T350 F2 FAQ (Frequently Asked Questions) 26. Troubleshooting I installed 32-bit Red Hat Enterprise Linux 6 on a 3 TB RAID volume. When I run the Disk Utility, it is only 2.2 TB available. No additional partition can be created in the free space.
  • Page 99 Altos T350 F2 FAQ (Frequently Asked Questions) the SuSE Linux Enterprise Server is installed with EFI mode. How do I know the Red Hat Enterprise Linux 6 is installed in EFI mode or Legacy mode? ANSWER: Please run the Disk Utility by applications System tools Disk Utility.
  • Page 100 Altos T350 F2 FAQ (Frequently Asked Questions) Please select Server Management. Please select Server BMC LAN Configuration You would see below information: User Configuration User ID [anonymous] Privilege [Administrator] User Status [Disabled] User Name anonymous User Password Please change the User ID to root and select User Password to set the password.

  • Page 101: Video

    Altos T350 F2 FAQ (Frequently Asked Questions) 27. Video What’s the video controller of Altos T350 F2? ANSWER: Matrox G200 2D video graphics controller with 16 MB video memory.
  • Page 102 Altos T350 F2 FAQ (Frequently Asked Questions) 28. Virtualization Do I still need to install the virtualization software since Altos T350 F2 supports Intel VT (Virtualization Technology)? ANSWER: Yes, you still need to install VMware ESXi or Windows Server2012 Hyper-V to support virtualization on Altos T350 F2.
  • Page 103 Altos T350 F2 FAQ (Frequently Asked Questions) For example, VMware ESXi 5 can support Windows NT 4.0 as guest operating system. But Altos T350 F2 is not tested with Windows NT 4.0. Altos T350 F2 is not certified with Windows NT 4.0, either.

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