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Epson ET-M3140 Series User Manual
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Epson ET-M3140 Series User Manual

Epson ET-M3140 Series User Manual

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User's Guide
NPD6004-01 EN

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Summary of Contents for Epson ET-M3140 Series

  • Page 1 User's Guide NPD6004-01 EN...

  • Page 2: Table Of Contents

    User's Guide Contents Contents Registering or Editing Contacts... . . 33 About This Manual Registering or Editing Grouped Contacts..34 Introduction to the Manuals....6 Menu Options for Settings.
  • Page 3 Replacing a Maintenance Box....118 Scanning Using Epson Scan 2....88...
  • Page 4 Application for Scanning Documents and Images (Epson Scan 2)..... 135 Printout Problems......156 Application for Configuring Scanning Printout is Scuffed or Color is Missing.
  • Page 5 Multi-TIFF......167 Contacting Epson Support....184 Sending and Receiving Fax Problems.

  • Page 6: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer.

  • Page 7: Marks And Symbols

    User's Guide About This Manual Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏...

  • Page 8: Descriptions Used In This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.

  • Page 9: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 10: Printer Advisories And Warnings

    User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏...

  • Page 11: Advisories And Warnings For Transporting Or Storing The Printer

    User's Guide Important Instructions ❏ Always turn the printer off using the button. Do not unplug the printer or turn off the power at the outlet until the light stops flashing. ❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.

  • Page 12: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions ADF (Automatic Document Feeds originals automatically. Feeder) ADF cover Open when removing originals jammed in the ADF. ADF input tray Supports loaded originals. ADF edge guide Feeds originals straight into the printer. Slide to the edges of the originals. ADF document support Supports originals.
  • Page 13 User's Guide Printer Basics Paper cassette cover Open to load paper in the paper cassette. Front cover Open when removing jammed paper. Output tray Holds the ejected paper. Document cover Blocks external light while scanning. Scanner glass Place the originals. Print head Ink is ejected from the print head nozzles underneath.

  • Page 14: Control Panel

    User's Guide Printer Basics Stopper Position the stopper to prevent print outs from falling from the output tray. USB port Connects a USB cable to connect with a computer. LINE port Connects a phone line. EXT. port Connects external phone devices. AC inlet Connects the power cord.

  • Page 15: Basic Screen Configuration

    User's Guide Printer Basics Turns the printer on or off. Unplug the power cord when the power light is off. Displays the home screen. Displays menus and messages. Displays the solutions when you are in trouble. Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's memory.

  • Page 16: Touch Screen Operations

    User's Guide Printer Basics Displays the Device Sound Settings screen. You can set Mute and Quiet Mode. You can also access the Sound menu from this screen. This is the shortcut for the following menu. Settings > General Settings > Basic Settings > Sound Indicates whether or not Quiet Mode is set for the printer.

  • Page 17: Basic Operations

    User's Guide Printer Basics Basic Operations Tap anywhere on the setting item to switch it on and off. Tap the input field to enter the value, name and so on. Entering Characters You can enter characters and symbols by using on-screen keyboard when you register a contact and so on. Note: Available icons vary depending on the setting item.

  • Page 18: Viewing Animations

    User's Guide Printer Basics Indicates the character count. Moves the cursor to the input position. Switches between upper case and lower case or numbers and symbols. Switches the character type. You can enter alphanumerics and symbols. Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents. Enters frequently used email domain addresses or URLs by simply selecting the item.

  • Page 19: Preparing The Printer

    Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
  • Page 20 User's Guide Preparing the Printer Related Information “Part Names and Functions” on page 12 & Commercially Available Paper Plain papers Media Name Size Loading Capacity (Sheets) 2-Sided Printing Paper Cassette Rear Paper Feed Slot ✓ Plain paper Letter, A4 Copy paper ✓...
  • Page 21 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 22: Loading Paper In The Paper Cassette

    User's Guide Preparing the Printer Loading Paper in the Paper Cassette 1. Open the paper cassette cover until it clicks. 2. Check that the printer is not operating, and then slide out the paper cassette. Important: The paper cassette cannot be removed.
  • Page 23 User's Guide Preparing the Printer 3. Slide the edge guides to their maximum position. 4. With the printable side facing down, load paper until it touches the back of the paper cassette. Important: Do not load more than the maximum number of sheets specified for the paper. ❏...
  • Page 24 User's Guide Preparing the Printer ❏ Legal Load paper using the line. 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette gently. 7. Close the paper cassette cover when loading paper shorter than A4 size. 8.

  • Page 25: Loading Paper In The Rear Paper Feed Slot

    User's Guide Preparing the Printer 9. When you load business card size paper, lower the output switch lever to output the paper to the front of the printer. Note: ❏ We also recommend outputting envelopes to the front of the printer. Related Information “Paper Handling Precautions”...
  • Page 26 User's Guide Preparing the Printer ❏ Envelopes ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top and bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 3.

  • Page 27: Loading Envelopes And Precautions

    User's Guide Preparing the Printer Note: We also recommend outputting envelopes to the front of the printer. Note: ❏ For letterhead paper, select Letterhead as the paper type. ❏ For letterhead paper, if you print on paper that is smaller than the setting in the printer driver, the printer may print beyond the edges of the paper which can lead to ink smears on your printouts and excess ink building up inside the printer.

  • Page 28: List Of Paper Type

    List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Matte Paper-Heavyweight Matte Epson Matte...

  • Page 29: Placing Originals

    User's Guide Preparing the Printer ❏ When you load thick paper or business card size paper, lower the output switch lever to output paper to the front of the printer. We also recommend outputting envelopes to the front of the printer. Placing Originals Place originals on the scanner glass or the ADF.

  • Page 30: Placing Originals On The Adf

    User's Guide Preparing the Printer Placing Originals on the ADF 1. Align the edges of the originals. 2. Open the ADF input tray. 3. Pinch and slide out the ADF edge guide. 4. Place the originals face-up and short edge first in the ADF, and then slide the ADF edge guide to the edge of the originals.

  • Page 31: Placing Originals On The Scanner Glass

    User's Guide Preparing the Printer Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. Related Information “Available Originals for the ADF” on page 29 & Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting.
  • Page 32 User's Guide Preparing the Printer Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.

  • Page 33: Managing Contacts

    User's Guide Preparing the Printer 4. Close the cover gently. Important: Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. 5. Remove the originals after scanning. Note: If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass. Placing an ID Card for Copying Place an ID card 5 mm away from the corner mark of the scanner glass.

  • Page 34: Registering Or Editing Grouped Contacts

    User's Guide Preparing the Printer 5. Tap OK. Related Information “Entering Characters” on page 17 & Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax to multiple destinations at the same time. 1. Select Fax on the home screen. 2.
  • Page 35 User's Guide Preparing the Printer Settings > General Settings > Basic Settings LCD Brightness: Adjust the brightness of the LCD screen. Sound: Adjust the volume. Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations.
  • Page 36 User's Guide Preparing the Printer Operation Time Out: Select On to return to the initial screen when no operations have been performed for the specified time. Keyboard: Change the layout of the keyboard on the LCD screen. Related Information “Saving Power - Control Panel” on page 40 &...

  • Page 37: Menu Options For Maintenance

    User's Guide Preparing the Printer Left Offset in Back: Adjust the left margin for the back of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size setting is incorrect, but this may lower the print speed.

  • Page 38: Menu Options For Print Status Sheet

    User's Guide Preparing the Printer Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern. Print Head Cleaning: Select this feature to clean clogged nozzles in the print head. Power Cleaning: Select this feature to replace all of the ink inside the ink tube.

  • Page 39: Menu Options For Print Counter

    User's Guide Preparing the Printer Supply Status Sheet: Print information sheets showing the status of consumables. Usage History Sheet: Print information sheets showing the usage history of the printer. Menu Options for Print Counter Select the menus on the control panel as described below. Settings >...

  • Page 40: Menu Options For Firmware Version

    User's Guide Preparing the Printer Menu Options for Firmware Version Select the menus on the control panel as described below. Settings > Firmware Version Displays the current firmware version of your printer. Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied.

  • Page 41: Fax Settings

    User's Guide Fax Settings Fax Settings Before Using Fax Features Set up the following to use the fax features. ❏ Connect the printer correctly with the phone line and, if necessary, with a phone ❏ Complete the Fax Setting Wizard, which is required to make basic settings. Set the following as necessary.
  • Page 42 User's Guide Fax Settings Depending on the area, a phone cable may be included with the printer. If it is included, use that cable. You may need to connect the phone cable to an adapter provided for your country or region. Note: Remove the cap from the EXT.

  • Page 43: Connecting Your Phone Device To The Printer

    User's Guide Fax Settings Connecting Your Phone Device to the Printer When using the printer and your telephone on a single phone line, connect the telephone to the printer. Note: ❏ If your phone device has a fax function, disable the fax function before connecting. See the manuals that came with the phone device for details.

  • Page 44: Making The Printer Ready To Send And Receive Faxes (Using Fax Setting Wizard)

    User's Guide Fax Settings Note: When sharing a single phone line, make sure you connect the phone device to the EXT. port of the printer. If you split the line to connect the phone device and the printer separately, the phone and the printer do not work correctly. 3.
  • Page 45 User's Guide Fax Settings Start Fax Setting Wizard to make Basic Settings, following the on-screen instructions. 1. Make sure the printer is connected to the phone line. Note: Because an automatic fax connection check runs at the end of the wizard, the printer must be connected to the phone line before starting the wizard.

  • Page 46: Making Settings Individually For Printer's Fax Features

    User's Guide Fax Settings Note: ❏ If there are any errors reported, follow the instructions on the report to solve them. ❏ If the Select Line Type screen is displayed, select the line type. - When you are connecting the printer to a PBX phone system or terminal adapter, select PBX. - When you are connecting the printer to a standard phone line, select PSTN, and then select Do Not Detect on the Confirmation screen displayed.
  • Page 47 User's Guide Fax Settings Usage of Manual Mode Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap .

  • Page 48: Making Settings When You Connect An External Phone Device

    User's Guide Fax Settings Related Information “Making Settings to Use an Answering Machine” on page 48 & “Usage of Manual Mode” on page 47 & Making Settings When You Connect an External Phone Device Making Settings to Use an Answering Machine You need settings to use an answering machine.

  • Page 49: Making Settings For Blocking Junk Faxes

    User's Guide Fax Settings “Basic Settings Menu” on page 53 & Making Settings for Blocking Junk Faxes You can block junk faxes. 1. Select Settings on the home screen on the printer's control panel. 2. Select General Settings > Fax Settings > Basic Settings > Rejection Fax. 3.

  • Page 50: Making Settings To Send And Receive Faxes On A Computer

    User's Guide Fax Settings ❏ Reject incoming faxes: The printer does not answer incoming fax calls. 7. You can set a password for the inbox. Select Inbox Password Settings, and then set the password. Note: You cannot set a password when Options when memory is full is set to Receive and print faxes. Related Information “Fax Output Settings Menu”...

  • Page 51: Menu Options For Fax Settings

    User's Guide Fax Settings 2. Select General Settings > Fax Settings > Receive Settings. 3. Select Fax Output Settings > Save to Computer > No. Related Information “Fax Output Settings Menu” on page 51 & Menu Options for Fax Settings Selecting Settings >...
  • Page 52 User's Guide Fax Settings Item Description Save to Computer Converts received documents into PDF format and saves them on a computer connected to the printer. Print Settings Menu You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Receive Settings > Print Settings Item Description Auto Reduction...

  • Page 53: Report Settings Menu

    User's Guide Fax Settings Report Settings Menu You can find the menu on the printer's control panel below: Settings > General Settings > Fax Settings > Report Settings Item Description Fax Log Auto Print Prints the fax log automatically. Select On(Every 30) to print a log every time 30 fax jobs are completed.

  • Page 54: Security Settings Menu

    User's Guide Fax Settings Item Description Header Enter your sender name and fax number. These appear as a header on outgoing faxes. ❏ Your Phone Number: You can enter up to 20 characters using 0-9 + or space. ❏ Fax Header: You can register up to 21 sender names as necessary. You can enter up to 40 characters for each sender name.
  • Page 55 User's Guide Fax Settings Item Description Confirm Address List Selecting On displays a recipient confirmation screen before starting the transmission. Backup Data Auto Clear Selecting On automatically erases the backups when sending or receiving a document completes successfully and the backups become unnecessary. Selecting Off, to prepare for an unexpected power off due to an electricity failure or an incorrect operation, temporarily stores backup copies of sent and received documents in its memory.

  • Page 56: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏...
  • Page 57 User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏...

  • Page 58: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...

  • Page 59: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Related Information “Printing Basics”...

  • Page 60: Printing A Reduced Or Enlarged Document

    User's Guide Printing “Main Tab” on page 71 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings On the printer driver's More Options tab, select the document size from the Document Size setting.
  • Page 61 User's Guide Printing Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting guide options.
  • Page 62 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 63 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 64 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 65 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 66: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

  • Page 67: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 56 & “More Options Tab” on page 71 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

  • Page 68: Adjusting The Print Tone

    User's Guide Printing Print Settings On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window is displayed. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat the above steps.

  • Page 69: Printing To Emphasize Thin Lines

    User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information “Printing Basics”...

  • Page 70: Printing Clear Bar Codes

    User's Guide Printing Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏...
  • Page 71 User's Guide Printing Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values.
  • Page 72 User's Guide Printing Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print. If the Output Paper differs from the Document Size, Reduce/Enlarge Document is selected automatically.

  • Page 73: Printing From The Printer Driver On Mac Os

    Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.
  • Page 74 Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 75: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information “Available Paper and Capacities”...

  • Page 76: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

  • Page 77: Printing A Reduced Or Enlarged Document

    User's Guide Printing Related Information “Printing Basics” on page 73 & “Menu Options for Paper Handling” on page 78 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 78: Menu Options For The Printer Driver

    ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 79: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed.

  • Page 80: Canceling The Ongoing Job

    User's Guide Printing Canceling the Ongoing Job on the printer's control panel to cancel the print job in progress.

  • Page 81: Copying

    User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals, place all of the originals on the ADF. 2. Select Copy on the home screen. 3.

  • Page 82: Copying Multiple Originals Onto One Sheet

    User's Guide Copying Copying Multiple Originals onto One Sheet You can copy two originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Advanced Settings tab > Multi-Page, and select 2-up. You can also specify the layout order and orientation of the original. 3.
  • Page 83 User's Guide Copying Reduce/Enlarge: Configures the magnification ratio of the enlargement or reduction. If you want to reduce or enlarge the original by a specific percentage, select the value, and then enter a percentage within a range of 25 to 400%. ❏...
  • Page 84 User's Guide Copying ❏ Group (Same Pages) Copies the originals by page as a group. ❏ Collate (Page Order) Copies the originals collated in order and sorted into sets. Original Orientation: Select the orientation of your original. Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet.

  • Page 85: Scanning

    ❏ Attach to e-mail: Starts the email client on your computer, and then automatically attaches it to an email. ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format.
  • Page 86 User's Guide Scanning 2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen. 3. Click Make Job Settings.
  • Page 87 User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏...

  • Page 88: Scanning From A Computer

    Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
  • Page 89 User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Source: Select the source where the original is placed. ❏ Document Size: Select the size of the original you placed. ❏ (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed.
  • Page 90 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...
  • Page 91 You can select another folder or create a new folder by selecting Select from the list. 6. Click Scan. Related Information “Placing Originals” on page 29 & “Application for Scanning Documents and Images (Epson Scan 2)” on page 135 &...

  • Page 92: Faxing

    User's Guide Faxing Faxing Before Using Fax Features Check the following before you start using the fax features. ❏ The printer and the phone line, and (if necessary) the phone machine are connected correctly ❏ Fax basic settings (Fax Setting Wizard) is complete ❏...
  • Page 93 User's Guide Faxing ❏ To enter manually: Select Keypad, enter a fax number on the screen displayed, and then tap OK. - To add a pause (pause for three seconds during dialing), enter a hyphen(-). - If you have set an external access code in Line Type, enter "#" (hash) instead of the actual external access code at the beginning of the fax number.

  • Page 94: Various Ways Of Sending Faxes

    User's Guide Faxing Sending Faxes Dialing from the External Phone Device You can send a fax by dialing using the connected telephone when you want to talk over the phone before sending a fax, or when the recipient's fax machine does not switch to the fax automatically. 1.
  • Page 95 User's Guide Faxing 4. Select the Fax Settings tab, and then tap Direct Send to set this to On. You can also make settings such as the resolution and the sending method as necessary. 5. Send the fax. Related Information “Placing Originals”...

  • Page 96: Receiving Faxes On The Printer

    User's Guide Faxing 3. Specify the recipient. 4. Select the Fax Settings tab, and then tap ADF Continuous Scan to set this to On. You can also make settings such as the resolution and the sending method as necessary. 5. Tap (Send).

  • Page 97: Receiving Incoming Faxes

    User's Guide Faxing Receiving Incoming Faxes There are two options in Receive Mode. Related Information “Usage of Auto Mode” on page 97 & “Usage of Manual Mode” on page 97 & Usage of Auto Mode This mode allows you to use the line for the following uses. ❏...

  • Page 98: Receiving Faxes By Making A Phone Call

    User's Guide Faxing Receiving Faxes When the telephone rings, you can answer the ringing manually by picking up the handset. ❏ When you hear a fax signal (baud): Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap .

  • Page 99: Saving Of Received Faxes

    User's Guide Faxing Saving of Received Faxes The printer provides the following features to save received faxes. ❏ Saving in the printer's inbox ❏ Saving on a computer Note: ❏ The above features can be used at the same time. If you do use them all at the same time, received documents are saved to the inbox and on a computer.

  • Page 100: Using Other Faxing Features

    User's Guide Faxing 2. Tap Open Inbox (XX Unread). 3. If the inbox has been password protected, enter the inbox password. 4. Select the fax you want to view from the list. The contents of the fax are displayed. ❏ : Moves the screen in the direction of the arrows.

  • Page 101: Menu Options For Faxing

    User's Guide Faxing Menu Options for Faxing Recipient Select the menus on the control panel as described below: Fax > Recipient Keypad Manually enter a fax number. Contacts Select a recipient from the contacts list. You can also add or edit a contact. Recent Select a recipient from the sent fax history.

  • Page 102: More

    User's Guide Faxing ❏ Add Sender Information Add Sender Information Select the position where you want to include the header information (sender name and fax number) in the outgoing fax, or not to include the information. - Off: Sends a fax with no header information. - Outside of Image: Sends a fax with header information in the top white margin of the fax.

  • Page 103: Menu Options For User Settings

    You can send faxes from the computer by using the FAX Utility and PC-FAX driver. Note: To install the FAX Utility, use the EPSON Software Updater. See Related Information below for details. For Windows users, you can install using the software disc supplied with the printer.
  • Page 104 User's Guide Faxing Note: The following explanation uses Microsoft Word as an example. The actual operation may differ depending on the application you use. For details, see the application’s help. 1. Using an application, create a document to transmit by fax. 2.
  • Page 105 User's Guide Faxing ❏ Specifying a recipient (name, fax number and so on) directly: Do the steps below. Click the Manual Dial tab. Enter the necessary information. Click Add. Furthermore, by clicking Save to Phone Book, you can save the recipient in the list under the PC-FAX Phone Book tab.

  • Page 106: Sending Documents Created Using An Application (Mac Os)

    User's Guide Faxing Sending Documents Created Using an Application (Mac OS) By selecting a fax-capable printer from the Print menu of a commercially available application, you can send data such as documents, drawings, and tables, you have created. Note: The following explanation uses Text Edit, a standard Mac OS application as an example. 1.

  • Page 107: Receiving Faxes On A Computer

    Install the FAX Utility before using this feature. Note: You can use one of the following methods to install the FAX Utility. ❏ Using the EPSON Software Updater (application for updating software) ❏ Using the disc supplied with your printer. (Windows users Only ) Important: ❏...

  • Page 108: Canceling The Feature That Saves Incoming Faxes To The Computer

    User's Guide Faxing For details, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry screen is displayed on the computer screen while you are making settings, enter the password. Note: You can receive faxes on a computer and print from the printer at the same time. See "Related Information" below to make settings.

  • Page 109: Checking For New Faxes (Mac Os)

    User's Guide Faxing 2. Right-click the icon, and then click Open the received fax folder. The received fax folder is displayed. Check the date and the sender in the file name, and then open the PDF file. While the fax icon indicates that it is standing by, you can check for new faxes instantly by selecting Check new faxes now.
  • Page 110 User's Guide Faxing 3. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number) Information sent from the sender is displayed as the sender's number. This number may not be displayed depending on the sender.

  • Page 111: Refilling Ink And Replacing Maintenance Boxes

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 112: Ink Bottle Codes

    The following are the codes for genuine Epson ink bottles. Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.

  • Page 113: Ink Bottle Handling Precautions

    ❏ Once you open an ink bottle, we recommend using it as soon as possible. ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Do not open the ink bottle package until you are ready to fill the ink tank. The ink bottle is vacuum packed to maintain its reliability.

  • Page 114: Refilling The Ink Tank

    User's Guide Refilling Ink and Replacing Maintenance Boxes Refilling the Ink Tank Important: Epson recommends the use of genuine Epson ink bottles. 1. Select Maintenance on the home screen. 2. Select Reset Ink Level. 3. Open the ink tank cover.
  • Page 115 User's Guide Refilling Ink and Replacing Maintenance Boxes 5. While holding the ink bottle upright, turn the cap slowly to remove it. Important: ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink. 6.
  • Page 116 User's Guide Refilling Ink and Replacing Maintenance Boxes Note: If the ink does not start flowing into the tank, remove the ink bottle and try reinserting it. 7. When the ink reaches the upper line, pull out the bottle. Ink pours into the tank just by holding the bottle normally without squeezing. The ink flow stops automatically when the ink is filled to the upper line.

  • Page 117: Maintenance Box Code

    “Ink Spilled” on page 173 & Maintenance Box Code The maintenance box can be purchased and replaced by the user. Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T04D1...

  • Page 118: Maintenance Box Handling Precautions

    The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.

  • Page 119: Maintaining The Printer

    User's Guide Maintaining the Printer Maintaining the Printer Preventing the Print Head from Drying Always use the power button when turning the printer on and off. Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it from drying, make sure the print head is capped properly to prevent the ink from drying.

  • Page 120: Check If Nozzles Are Clogged (Nozzle Check) - Windows

    User's Guide Maintaining the Printer ❏ B or close to B: Clean the print head. When some nozzles are clogged, select , and then perform head cleaning. You can still perform head cleaning even if you select . For details, see the related information below. ❏...

  • Page 121: Check If Nozzles Are Clogged (Nozzle Check) - Mac Os

    User's Guide Maintaining the Printer “Loading Paper in the Paper Cassette” on page 22 & “Cleaning the Print Head (Head Cleaning)” on page 122 & “Power Cleaning the Print Head (Power Cleaning)” on page 123 & Check if Nozzles are Clogged (Nozzle Check) - Mac OS 1.

  • Page 122: Cleaning The Print Head (Head Cleaning)

    If print quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 123: Cleaning The Print Head - Mac Os

    User's Guide Maintaining the Printer “Check if Nozzles are Clogged (Nozzle Check)” on page 119 & Cleaning the Print Head - Mac OS 1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 124: Running Power Cleaning - Control Panel

    User's Guide Maintaining the Printer Note: When the ink levels or the free space in the maintenance box are insufficient for Power Cleaning, you cannot run this feature. Even in this case, the levels and the free space for printing may remain. Running Power Cleaning - Control Panel Read the instructions for Power Cleaning before running this feature.

  • Page 125: Aligning The Print Head

    User's Guide Maintaining the Printer 3. Click Power Cleaning. 4. Follow the on-screen instructions. Note: If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this procedure from step 1 to run this feature again. Related Information “Power Cleaning the Print Head (Power Cleaning)”...

  • Page 126: Cleaning The Paper Path For Ink Smears

    User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1.
  • Page 127 User's Guide Maintaining the Printer 5. Slide out the paper cassette, and then remove the paper. 6. Stand the printer on its side with the printer's ink tank at the bottom. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. Important: Do not leave the printer standing for a long time.

  • Page 128: Cleaning The Adf

    User's Guide Maintaining the Printer 8. Return the printer to its normal position, and then insert the paper cassette. 9. Connect the power cord. Cleaning the ADF When the copied or scanned images from the ADF are smeared or the originals do not feed in the ADF correctly, clean the ADF.
  • Page 129 User's Guide Maintaining the Printer 3. Close the ADF cover, and then open the document cover. 4. Clean the part that is shown in the illustration. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.

  • Page 130: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer 5. If the problem cannot be cleared, turn off the printer by pressing the button, open the ADF cover, and then raise the ADF input tray. 6. Clean the part that is shown in the illustration. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass.

  • Page 131: Cleaning The Translucent Film

    User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
  • Page 132 User's Guide Maintaining the Printer 2. Open the printer cover. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...

  • Page 133: Checking The Total Number Of Pages Fed Through The Printer

    User's Guide Maintaining the Printer 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged.

  • Page 134: Checking The Total Number Of Pages Fed Through The Printer - Windows

    User's Guide Maintaining the Printer Related Information “Loading Paper in the Paper Cassette” on page 22 & Checking the Total Number of Pages Fed Through the Printer - Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. Related Information “Accessing the Printer Driver”...

  • Page 135: Software Information

    ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS Note: Epson Scan 2 does not support the Mac OS fast user switching feature.

  • Page 136: Application For Configuring Fax Operations And Sending Faxes (Fax Utility)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > Epson Software > Event Manager. Starting on Mac OS Go >...

  • Page 137: Application For Sending Faxes (Pc-Fax Driver)

    “Installing Applications” on page 138 & Software Update Tools (EPSON Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note:...

  • Page 138: Installing Applications

    Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 139: Updating Applications And Firmware

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Uninstalling Applications Log in to your computer as an administrator.

  • Page 140: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer...
  • Page 141 If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.

  • Page 142: Solving Problems

    Follow the steps below to try to update the firmware again. 1. Connect the computer and the printer with a USB cable. 2. Visit your local Epson website for further instructions. Related Information “Contacting Epson Support” on page 184 &...

  • Page 143: Checking The Printer Status - Mac Os

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 144: Removing Jammed Paper From The Front Cover

    User's Guide Solving Problems Removing Jammed Paper from the Front Cover Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. 1.

  • Page 145: Removing Jammed Paper From The Rear Paper Feed Slot

    User's Guide Solving Problems Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 4. Raise the output switch lever. 5. Close the front cover. Removing Jammed Paper from the Rear Paper Feed Slot Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: Never touch the buttons on the control panel while your hand is inside the printer.
  • Page 146 User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. If you touch the translucent film, make sure you clean it. 3.

  • Page 147: Removing Jammed Paper From Rear Cover

    User's Guide Solving Problems Removing Jammed Paper from Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer.

  • Page 148: Removing Jammed Paper From The Adf

    User's Guide Solving Problems Removing Jammed Paper from the ADF 1. Open the ADF cover. 2. Remove the jammed paper.
  • Page 149 User's Guide Solving Problems 3. Raise the ADF input tray. Important: Make sure that you open the ADF cover before raising the ADF input tray. Otherwise, the ADF may be damaged. 4. Remove the jammed paper.

  • Page 150: Paper Does Not Feed Correctly

    User's Guide Solving Problems 5. Lower the ADF input tray. 6. Close the ADF cover until it clicks. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏...

  • Page 151: Paper Jams

    User's Guide Solving Problems Related Information “Environmental Specifications” on page 177 & “Paper Handling Precautions” on page 21 & “Available Paper and Capacities” on page 19 & “List of Paper Type” on page 28 & Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Removing Jammed Paper”...

  • Page 152: Power And Control Panel Problems

    User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. ❏...

  • Page 153: Lcd Screen Gets Dark

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 154 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.

  • Page 155: Checking The Printer Status From The Computer (Windows)

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing Applications”...

  • Page 156: Checking The Printer Status From The Computer (Mac Os)

    USB connection: EPSON XXXX Series If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 157: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Check if Nozzles are Clogged (Nozzle Check)”...

  • Page 158: Vertical Banding Or Misalignment

    ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper.

  • Page 159: Paper Is Smeared Or Scuffed

    ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

  • Page 160: Paper Is Smeared During Automatic 2-Sided Printing

    User's Guide Solving Problems ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting. If you enable this setting, print quality may decline or printing may slow down.

  • Page 161: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems “Cleaning the Scanner Glass” on page 130 & “Printable Area” on page 174 & Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏...

  • Page 162: Moiré (Cross-Hatch) Patterns Appear In The Copied Image

    User's Guide Solving Problems Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle. Related Information “Basic Menu Options for Copying” on page 82 & An Image of the Reverse Side of the Original Appears in the Copied Image ❏...

  • Page 163: Printing Or Copying Slows Down Dramatically During Continuous Operation

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 164: Scanned Image Problems

    “Cleaning the ADF” on page 128 & The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning. Related Information “Scanning Using Epson Scan 2”...

  • Page 165: Offset Appears In The Background Of Images

    ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.

  • Page 166: Text Is Not Recognized Correctly When Saving As A Searchable Pdf

    ❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 167: Other Scanning Problems

    Lower the resolution. Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.
  • Page 168 ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 169: Cannot Send Faxes

    User's Guide Solving Problems “Uninstalling Applications” on page 139 & “Installing Applications” on page 138 & Cannot Send Faxes ❏ Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject incoming faxes that do not include header information. ❏...

  • Page 170: Cannot Receive Faxes

    User's Guide Solving Problems Cannot Receive Faxes ❏ If you have subscribed to a call forwarding service, the printer may not be able to receive faxes. Contact the service provider. ❏ If you have not connected a telephone to the printer, set the Receive Mode setting to Auto on the control panel. ❏...

  • Page 171: Faxes Are Sent At The Wrong Size

    User's Guide Solving Problems ❏ If you are not sure about the capabilities of the recipient fax machine, enable the Direct Send feature or select Fine as the Resolution setting. ❏ Enable the ECM setting on the control panel. Related Information “Fax Settings”...

  • Page 172: Pages Are Blank Or Only A Small Amount Of Text Is Printed On The Second Page In Received Faxes

    User's Guide Solving Problems Pages are Blank or only a Small Amount of Text is Printed on the Second Page in Received Faxes You can print on one page by using the Delete Print Data After Split feature in Split Page Settings. Select Delete Top or Delete Bottom in Delete Print Data After Split, and then adjust Threshold.

  • Page 173: The Date And Time Are Incorrect

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. ❏ Epson Scan 2 Click the button to open the Configuration window. Next, set the Quiet Mode on the Scan tab.

  • Page 174: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400×2 rows Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 175: Scanner Specifications

    User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏...

  • Page 176: Dimensions

    User's Guide Appendix Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) ❏ Photo: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) Color 200×200 dpi Page Memory...

  • Page 177: Environmental Specifications

    Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 178: Regulatory Information

    The following model is CE marked and in compliance with all the applicable EU Directives. For further details, visit the following website to access the full declaration of conformities containing reference to the Directives and harmonized standards used to declare conformity. http://www.epson.eu/conformity C662A Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
  • Page 179 User's Guide Appendix Caution: Be careful not to trap your hand or fingers when opening or closing the document cover. Otherwise you may be injured.
  • Page 180 User's Guide Appendix Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When lifting the printer, place your hands in the positions shown below. ❏...
  • Page 181 User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3.

  • Page 182: Copyright

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained...

  • Page 183: Trademarks

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 184: Where To Get Help

    Depending on the product, the dial list data for fax may be stored in the product’s memory. Due to breakdown or repair of a product, data may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data even during a warranty period.
  • Page 185 Appendix Help for Users in India Contacts for information, support, and services are: World Wide Web http://www.epson.co.in Information on product specifications, drivers for download, and products enquiry are available. Helpline ❏ Service, product information, and ordering consumables (BSNL Lines) Toll-free number: 18004250011 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) ❏...

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