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Sony MHC-V13 Help Manual
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Sony MHC-V13 Help Manual

Home audio system
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Help Guide
Home Audio System
MHC-V13
The following explains how to use this system. Select a topic from the navigation pane.
This Help Guide mainly explains operations using the remote control, but the same operations can also be performed
using the controls on the system having the same or similar names.
Getting Started
Parts and controls
Main unit
Remote control
Playable discs or files on discs/USB device
Power source
Connecting the system to an AC outlet
Inserting batteries to the remote control
Turning the power on
Turning the power off (Standby mode)
Auto Standby function
Using the mic holder(s)
1

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Summary of Contents for Sony MHC-V13

  • Page 1 Help Guide Home Audio System MHC-V13 The following explains how to use this system. Select a topic from the navigation pane. This Help Guide mainly explains operations using the remote control, but the same operations can also be performed using the controls on the system having the same or similar names.
  • Page 2 Demo mode Turning off the demonstration mode TV & Audio device connection External audio device Listening to music of an external audio device, etc. Audio device connection External audio device Listening to music of an external audio device, etc. Disc Playing a disc Playing a disc Using play mode...
  • Page 3 Reinforcing bass sound and creating more powerful sound (MEGA BASS) Selecting a sound field Using dedicated apps Using “Sony | Music Center” What you can do with “Sony | Music Center” Installing “Sony | Music Center” Using “Fiestable” What you can do with “Fiestable”...

  • Page 4: Troubleshooting

    Creating playlist from multiple BLUETOOTH devices (Party Playlist) Singing along: Karaoke Singing karaoke Various functions for karaoke Enjoying sound from a guitar Other Operations Creating a party atmosphere (DJ Effect) Using the Sleep Timer Enjoying music with the lighting (Speaker Light) Using the Voice Guidance Deactivating the controls on the system (Child Lock) Listening to the built-in sound demonstration...
  • Page 5 Playback does not start. The sound skips during disc playback. Playback does not start from the first track/file. Files cannot be played back. The name does not appear properly. [READING] is displayed for an extended time, or it takes a long time before playback starts. Playback does not start.
  • Page 6 The BLUETOOTH device cannot be connected to the system during Stereo Pair function. Dedicated apps Voice Control does not work properly. Karaoke There is no microphone sound. There is acoustic feedback. The sound loses stereo effect during playback. Reset The system does not operate properly. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 7: Main Unit

    Help Guide Home Audio System MHC-V13 Main unit Front Top panel Disc lid Mic holder Tweeter R/L Display Remote control sensor ( Subwoofer (The lighting function equipped Do not look directly at the light-emitting part when the lighting is turned on.
  • Page 8 (USB) REC/PLAY port FM ANTENNA terminal AUDIO IN jack AC IN jack (power) Press to turn on the system, or set it to standby mode. (play)
  • Page 9 (play) has a tactile dot. Use the tactile dot as a reference when operating the system. You cannot use this knob to adjust the volume when the DJ Effect is selected. Related Topic About the indicators Deactivating the controls on the system (Child Lock) Using the mic holder(s) 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 10: Remote Control

    Help Guide Home Audio System MHC-V13 Remote control (power) PLAY MODE REPEAT/FM MODE PARTY LIGHT LIGHT MODE REC TO USB TUNER MENU BACK OPTIONS (up)/ (down) (folder) -/+ (enter) FUNCTION MEGA BASS SOUND FIELD (fast reverse)/ (fast forward) TUNING -/+...
  • Page 11 MIC ECHO VOCAL FADER SCORE DISPLAY SLEEP (play) and VOL (volume) + have a tactile dot. Use the tactile dot as a reference when operating the system. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 12: Playable Discs Or Files On Discs/Usb Device

    Help Guide Home Audio System MHC-V13 Playable discs or files on discs/USB device The system supports the following formats of files and discs. Playable discs AUDIO CD CD-R/-RW in AUDIO CD format *2*3 CD-R/-RW/-ROM in DATA CD format that contains the MP3 files (.mp3)
  • Page 13 With some connected USB devices, there may be a delay before an operation is performed by this system. The playback order for the system may differ from the playback order of the connected USB device. Before using a USB device, make sure that no virus-ridden files are on the USB device. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 14 Firmly insert the end of the AC power cord (mains lead) (supplied) to the AC IN jack on the rear of the system, and then to an AC outlet ( The system is turned on in the demonstration mode and lighting starts flashing automatically. Related Topic Turning the power on Turning off the demonstration mode 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 15 Do not mix an old battery with a new one or mix different types of batteries. If you do not use the remote control for a long period of time, remove the batteries to avoid damage from battery leakage and corrosion. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 16: Turning The Power On

    Help Guide Home Audio System MHC-V13 Turning the power on Press (power). Related Topic Turning the power off (Standby mode) Connecting the system to an AC outlet 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 17: Turning The Power Off (Standby Mode)

    Help Guide Home Audio System MHC-V13 Turning the power off (Standby mode) Press (power). [STANDBY] flashes on the display. Related Topic Auto Standby function Using the BLUETOOTH standby function 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 18: Auto Standby Function

    (enter). Press (up)/ (down) repeatedly to select [ON] or [OFF], then press (enter). To exit the options menu Press OPTIONS. Hint [AutoSTBY] flashes on the display about 2 minutes before the system enters standby mode. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 19 Do not hold the mic holder when carrying the system. Before placing a microphone in the mic holder, press MIC/GUITAR LEVEL - on the system repeatedly to reduce the microphone volume level to a minimum level. Related Topic Singing karaoke 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 20 The display and the lighting are turned off to conserve power. To activate the demonstration mode Press DISPLAY. Hint To turn off the lighting during demonstration, press PARTY LIGHT (or press SPEAKER LIGHT on the system). 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 21 The system may enter standby mode automatically if the volume level of the connected external audio device is too low. Adjust the volume level of the device. To turn off the Auto Standby function, see “Auto Standby function.” Related Topic Auto Standby function 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 22 The system may enter standby mode automatically if the volume level of the connected external audio device is too low. Adjust the volume level of the device. To turn off the Auto Standby function, see “Auto Standby function.” Related Topic Auto Standby function 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 23: Playing A Disc

    Select a track or file Press (previous) or (next) during playback. Locate a point quickly in fast forward or fast Press (fast reverse) or (fast forward) during playback. Press reverse (Lock Search) (play) to resume playback. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 24: Using Play Mode

    The following indicators light up on the display. : Repeats all tracks or audio files on a folder/disc. : Repeats a track or audio file. Note Repeat Play is canceled when you: open the disc lid. perform Synchronized Transfer. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 25 The name may not be displayed depending on the characters. Playing time of audio files may not be displayed correctly. The elapsed playing time for an audio file encoded using a VBR (variable bit rate) is not displayed correctly. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 26: Compatible Usb Devices

    You can use a USB adaptor (not supplied) to connect the USB device to the system if the USB device cannot be plugged into the (USB) port on the system. Related Topic Playing a USB device 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 27: Playing A Usb Device

    You can use a USB adaptor (not supplied) to connect the USB device to the system if the USB device cannot be plugged into the (USB) port on the system. Related Topic Viewing information of a USB device 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 28 When playback is stopped, press REPEAT/FM MODE repeatedly. The following indicators light up on the display. : Repeats all audio files on a folder/USB device. : Repeats an audio file. Note Repeat Play is canceled when you perform Synchronized Transfer. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 29 The name may not be displayed depending on the characters. Playing time of audio files may not be displayed correctly. The elapsed playing time for an audio file encoded using a VBR (variable bit rate) is not displayed correctly. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 30: Transferring Music From A Disc

    Help Guide Home Audio System MHC-V13 Transferring music from a disc You can transfer music from a disc (AUDIO CD or MP3 disc only) to a USB device connected to the (USB) port on the system. The audio format of files transferred by this system is MP3.

  • Page 31: Press (Enter)

    Note If you start transferring in Shuffle Play or Repeat Play, the selected play mode changes to Normal Play automatically. REC1 Transfer: Transfer a single track or MP3 file during playback. Select the track or MP3 file you want to transfer, then start playback. Press REC TO USB.
  • Page 32 When transferring a track from an AUDIO CD Folder name: [REC1-CD] File name: [TRACK001] When transferring an MP3 file from a disc Folder name: [REC1-MP3] File name: Same as the source Folder and file numbers are assigned serially thereafter. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 33: Erasing Audio Files Or Folders On The Usb Device

    Help Guide Home Audio System MHC-V13 Erasing audio files or folders on the USB device You can erase audio files or folders on the USB device connected to the system. Press FUNCTION repeatedly to select [USB]. Press (previous) or (next) repeatedly to select an audio file you want to erase.
  • Page 34 You can erase the supported audio file, MP4 format file, and 3GP format file only. You cannot erase audio files or folders when Shuffle Play has been selected. Set the play mode to Normal Play before erasing. Do not remove the USB device during erase operations. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 35 Perform the pairing procedure on the BLUETOOTH device to detect the system. When a list of detected devices appears on the display of the BLUETOOTH device, select [MHC-V13]. Perform this step within 5 minutes, otherwise pairing will be canceled. In this case, repeat from step If a passkey is required on the display of the BLUETOOTH device, enter [0000].
  • Page 36 The system can be paired with multiple devices, but can only play music from one paired device at a time. Related Topic Terminating the BLUETOOTH connection (After use) The system does not operate properly. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 37: Connecting This System With Multiple Bluetooth Devices (Multi-Device Connection)

    Depending on the BLUETOOTH devices, you may not be able to make three BLUETOOTH connections at the same time. You cannot establish a multi-device connection when using the Wireless Party Chain function or Stereo Pair function. Related Topic Pairing and connecting with BLUETOOTH devices 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 38: Listening To Music Of A Device Via Bluetooth Connection

    Noise or sound interruption may occur depending on the BLUETOOTH device connected with the system, the communication environment or the usage environment. Related Topic Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection (After use) 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 40: Selecting The Bluetooth Audio Streaming Playback Quality (Codec)

    To exit the options menu, press OPTIONS. Hint LDAC is an audio coding technology developed by Sony that enables the transmission of High-Resolution (Hi-Res) Audio content, even over a BLUETOOTH connection. Unlike other BLUETOOTH compatible coding technologies such as SBC, it...

  • Page 41: Terminating The Bluetooth Connection (After Use)

    PAIRING on the system. [BT AUDIO] appears on the display. Note Depending on the BLUETOOTH device, the BLUETOOTH connection may be terminated automatically when you stop playback. Related Topic Turning the power on Auto Standby function 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 42: Turning On Or Off The Bluetooth Signal

    [BT ON] or [BT OFF] appears on the display. Note You cannot perform the following operations when BLUETOOTH signal is set to off: Pair and/or connect with BLUETOOTH device. Use “Sony | Music Center.” Change the BLUETOOTH audio codecs. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 43: Using The Bluetooth Standby Function

    (down) repeatedly to select the setting, then press (enter). [ON]: The system turns on automatically even when the system is in standby mode. [OFF]: Off. To exit the options menu Press OPTIONS. Related Topic Pairing and connecting with BLUETOOTH devices 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 44: Listening To Fm Radio

    To reduce static noise on a weak FM stereo station, press REPEAT/FM MODE repeatedly until [ST] lights off on the display. You will lose the stereo effect, but reception will improve. Related Topic Presetting radio stations 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 45: Presetting Radio Stations

    If another station is already assigned to the selected preset number, that station is replaced by the new one. To listen to the preset station Press PRESET -/+ repeatedly to select the preset number you want. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 46: Compatible Devices

    Set up the first system as the Party Host. The following operation is an example of setting MHC-V13 as the first system. Refer to the operating instructions supplied with the device you are using to set up other devices compatible with the Wireless Party Chain function.
  • Page 47 Connect a second or subsequent system as a Party Guest. The following operation is an example of connecting MHC-V13 as the second or subsequent system. Refer to the operating instructions supplied with the device you are using to connect other devices compatible with the Wireless Party Chain function.
  • Page 48 Connect the second system within 1 minute. After 1 minute or more, the system setting is canceled. [HOST] appears on the display of the first system. [GUEST XX] appears on the display of the second or subsequent system. XX indicates the number that is assigned to the device connected as the Party Guest. To connect additional systems, repeat steps –...
  • Page 49 When the Party Host is turned off, the Party Guests also turn off. Hint You can also operate the Wireless Party Chain function on “Sony | Music Center.” What you can do with the Wireless Party Chain function depends on the systems you connect.
  • Page 50 To terminate only one system Press W. PARTY CHAIN on the Party Guest you want to leave. Note When you switch to a different function or turn off the Party Host, the Wireless Party Chain function is also terminated. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 51 In the following steps, the two systems are described as “Host system” and “Guest system.” Note To use this function, make sure “Sony | Music Center” has been installed to your BLUETOOTH device. Be sure that the BLUETOOTH device has paired with both Host system and Guest system. For details on the pairing operation, Pairing and connecting with BLUETOOTH devices.
  • Page 52 When Host system is turned off, Guest system also turns off. To deactivate the Stereo Pair function Use “Sony | Music Center” and follow the on-screen instructions. Hint If you do not deactivate the function, the system will try to re-establish the most recent connection the next time you turn on the system.
  • Page 53 The MEGA BASS indicator lights up. To turn off the MEGA BASS mode Press MEGA BASS repeatedly to select [BASS OFF]. Hint You can also use “Sony | Music Center” to turn on/off the MEGA BASS mode. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 54: Selecting A Sound Field

    (down) repeatedly to adjust the equalizer level, then press (enter). Repeat step 3 to adjust the level of other frequency bands. To exit the options menu, press OPTIONS. To select the custom equalizer setting Press SOUND FIELD repeatedly to select [CUSTOM EQ]. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 55 Grouping with other audio systems (Stereo Pair function / Wireless Party Chain function) , etc. Hint What you can control with “Sony | Music Center” varies depending on the connected device. The specifications and design of the app may change without notice. Be sure to use the latest version of the app.
  • Page 56 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 57 MHC-V13 Installing “Sony | Music Center” Install “Sony | Music Center” on your smartphone, iPhone, etc. from the App Store or on Google Play. Download “Sony | Music Center” on Google Play or the App Store and install it. When the installation is complete, launch “Sony | Music Center.”...
  • Page 58 Home Audio System MHC-V13 What you can do with “Fiestable” “Fiestable” is an app for operating Sony audio devices compatible with “Fiestable” from smartphones, iPhone, etc. Operations that can be performed on the system with “Fiestable” DJ Control You can add more DJ Effects to the source played back on the system.
  • Page 59 Install “Fiestable” on your smartphone, iPhone, etc. on Google Play or the App Store. Download “Fiestable” on Google Play or the App Store and install it. When the installation is completed, launch “Fiestable” from the “Sony | Music Center” screen. Related Topic Installing “Sony | Music Center”...
  • Page 60 You can add a DJ Effect to a music source. Establish a BLUETOOTH connection between the system and your smartphone/iPhone. Launch “Sony | Music Center” and touch the “Fiestable” icon. Touch [DJ Control]. A list of the DJ Effects appears on the app screen.
  • Page 61 You can specify the pattern and color of lighting to create your own lighting by using “Fiestable.” Establish a BLUETOOTH connection between the system and your smartphone/iPhone. Launch “Sony | Music Center” and touch the “Fiestable” icon. Touch [Illumination]. A list of the lighting patterns and the color palette appear on the app screen.
  • Page 62 Establish a BLUETOOTH connection between the system and your smartphone/iPhone. Make sure your smartphone/iPhone is connected to the Internet. Launch “Sony | Music Center” and touch the “Fiestable” icon. Touch [Voice Control via Fiestable]. The preset voice commands appear on the app screen.
  • Page 63 Launch “Fiestable” and touch “Party Light via Fiestable.” All smartphone/iPhone screen illumination and flash light flash synchronously. Related Topic Enjoying music with the lighting (Speaker Light) Singing and competing in Karaoke (Karaoke Ranking) Creating playlist from multiple BLUETOOTH devices (Party Playlist) 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 64 You only can use the scoring function (Score mode) when the microphone is connected. Your score is calculated from a scale of 0 to 99 by comparing your voice with the music source. Establish a BLUETOOTH connection between the system and your smartphone/iPhone. Launch “Sony | Music Center” and touch the “Fiestable” icon. Touch [Karaoke]. Touch [Scoring Start].
  • Page 65 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 66 Establish a BLUETOOTH connection between the system and your smartphone/iPhone. Make sure your smartphone/iPhone is connected to a Wi-Fi network. Launch “Sony | Music Center” and touch the “Fiestable” icon. Touch [Party Playlist]. Follow the on-screen instructions. To add songs to the playlist by the second and subsequent guests Make sure your guests' smartphones/iPhone are connected to the same Wi-Fi network.

  • Page 67: Singing Karaoke

    If the sound through the microphone is extremely loud, it may be distorted. Press MIC/GUITAR LEVEL - on the system repeatedly to reduce the microphone volume. Related Topic Using the mic holder(s) Various functions for karaoke 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 68: Key Control

    Help Guide Home Audio System MHC-V13 Various functions for karaoke You can use various functions for karaoke. Vocal Fader You can reduce the sound of the vocal in stereo source. To activate the Vocal Fader function Press VOCAL FADER repeatedly (or hold down VOICE CHANGER/ VOCAL FADER on the system) to select [ON V ˎFADER].
  • Page 69 Related Topic Singing karaoke 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 70: Enjoying Sound From A Guitar

    Howling may occur when using electro-acoustic guitar with [O ˎDRIVE] effect. Press MIC/GUITAR LEVEL - on the system repeatedly to reduce the guitar volume. Otherwise, change to the other guitar effect. Before disconnecting the guitar from the system, press MIC/GUITAR LEVEL - on the system repeatedly to reduce the guitar volume. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 71: Creating A Party Atmosphere (Dj Effect)

    If you activate the DJ Effect during transferring, the sound effect will not be transferred onto the USB device. You cannot use VOLUME/DJ CONTROL knob on the system to adjust the volume when the DJ Effect is activated. Press VOL (volume) +/- on the remote control to adjust the volume. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 72: Using The Sleep Timer

    The system turns off automatically after the preset time. Press SLEEP repeatedly to select the time you want. To cancel Sleep Timer Press SLEEP repeatedly to select [OFF]. Hint To check the remaining time before the system turns off, press SLEEP. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 73 If the lighting brightness is glaring, switch on the room lights or turn off the lighting. You can turn on or off the lighting when the demonstration is turned on. Related Topic Turning off the demonstration mode 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 74: Using The Voice Guidance

    When setting the output mode during the Stereo Pair function: “Left/Right” To deactivate the Voice Guidance Select [OFF] in step Note In some cases, there may be a delay in Voice Guidance output or the Voice Guidance may not work. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 75 (stop) on the system for more than 5 seconds until [CHILD LOCK OFF] appears on the display. Note The Child Lock function will be turned off automatically when you disconnect the AC power cord (mains lead). 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 76 Home Audio System MHC-V13 Listening to the built-in sound demonstration Hold down (play) on the system for more than 2 seconds. The built-in sound demonstration is played back. To stop the demonstration Press (stop) on the system. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 77: About The Indicators

    MEGA BASS indicator Lights up The MEGA BASS mode is turned on. Turns off The MEGA BASS mode is turned off. Related Topic Main unit Enjoying wireless playback using multiple audio systems (Wireless Party Chain function) 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 78: Updating The Pre-Installed Software

    MHC-V13 Updating the pre-installed software The software of this system may be updated in the future. You can update your system's preinstalled software from the support website. Follow the online instructions to update the software. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 79: What Can I Do To Solve A Problem

    For customers in Europe: https://www.sony.eu/support For customers in other countries/regions: https://www.sony-asia.com/support Note If the service personnel changes some parts during repair, these parts may be retained. Related Topic The system does not operate properly. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 80: About Messages

    The system is reading information of the disc or USB device. Some operations are not available. REC ERROR The transfer did not start, stopped partway, or otherwise could not be performed. TRACK FULL You cannot transfer onto the USB device because the number of files has reached its maximum. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 81: The Power Does Not Turn On

    Check that the AC power cord (mains lead) is connected securely to the AC IN jack on the rear of the system. Related Topic Connecting the system to an AC outlet Turning the power on 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 82 The system has entered standby mode. This is not a malfunction. The system enters standby mode automatically in about 15 minutes when there is no operation or audio signal output. Related Topic Auto Standby function 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 83: There Is No Sound

    Turn off the system, unplug the AC power cord (mains lead), then plug in the AC power cord (mains lead) again and turn on the system. Related Topic Connecting the system to an AC outlet Turning the power on 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 84 The noise generated by the cooling fans of the system may be heard when the system is turned on. This is not a malfunction. Move the system away from the neon signs or fluorescent light. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 85: The Remote Control Does Not Function

    Move the remote control closer to the system. Point the remote control at the system's sensor. Replace the batteries (R03/size AAA). Move the system away from the fluorescent light. Related Topic Inserting batteries to the remote control 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 86 Help Guide Home Audio System MHC-V13 [CHILD LOCK] appears when you use any control on the system. Set the Child Lock function to off. Related Topic Deactivating the controls on the system (Child Lock) 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 87 MHC-V13 A clicking sound is heard when the system is turned on. This is the operating sound and it occurs when the system is turned on or off, for example. This is not a malfunction. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 88 Help Guide Home Audio System MHC-V13 The disc lid does not close. Load the disc correctly. 5-013-968-11(1) Copyright 2020 Sony Corporation...

  • Page 89: Playback Does Not Start

    Remove the disc and wipe away the moisture on the disc, then leave the system turned on for a few hours until the moisture evaporates. Related Topic Turning the power on Turning the power off (Standby mode) Connecting with a USB device Playable discs or files on discs/USB device 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 90 Help Guide Home Audio System MHC-V13 The sound skips during disc playback. Wipe the disc clean. Reload the disc. Move the system to a place with no vibration. Replace the disc with the one without defects. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 91 Home Audio System MHC-V13 Playback does not start from the first track/file. Set the play mode to Normal Play. Resume Play has been selected on the disc. Press (stop) twice. Then, press (play) to start playback. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 92 Help Guide Home Audio System MHC-V13 Files cannot be played back. The data is not stored in the supported format. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 93 The character codes that can be displayed by this system are as follows: Upper cases (A to Z) Numbers (0 to 9) Symbols (< > * + , [ ] \ _) Other characters appear as [_]. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 94 Home Audio System MHC-V13 [READING] is displayed for an extended time, or it takes a long time before playback starts. The reading process can take a long time when the file structure is extremely complex. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 95 Playback does not start. Turn off the system and reconnect the USB device, then turn on the system. Resume Play has been selected on the USB device. Press (stop) twice. Then, press (play) to start playback. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 96 Help Guide Home Audio System MHC-V13 Playback does not start from the first file. Set the play mode to Normal Play. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 97 This system supports FAT12, FAT16 or FAT32, but some USB devices may not support all of these FAT. For details, refer to the operating instructions of each USB device or contact the manufacturer. If you use a partitioned USB device, only files on the first partition can be played back. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 98 The character codes that can be displayed by this system are as follows: Upper cases (A to Z) Numbers (0 to 9) Symbols (< > * + , [ ] \ _) Other characters appear as [_]. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 99 The USB device is not connected correctly. Turn off the system and reconnect the USB device, then turn on the system and check if [USB] appears on the display. Related Topic Turning the power on Turning the power off (Standby mode) Connecting with a USB device Playing a USB device 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 100 The bit rate used in encoding an audio file was low. Send an audio file with higher bit rate to the USB device. Related Topic Turning the power on Turning the power off (Standby mode) Connecting with a USB device 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 101 There are many folders or files on the USB device. For details, see “Notes on playable files” in Playable discs or files on discs/USB device. The file structure is extremely complex. The memory capacity is excessive. The internal memory is fragmented. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 102 Home Audio System MHC-V13 [NO FILE] appears on the display. The system has entered the software update mode, and all controls (except (power)) are deactivated. Press (power) on the system to cancel the software update. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 103 (USB) port on the system. Turn off the system and remove the USB device from the port. Make sure there is no problem with the USB device. If this display pattern persists, contact your nearest Sony dealer. Related Topic Turning the power off (Standby mode)
  • Page 104 The USB device is not working properly. Refer to the operating instructions of the USB device on how to deal with this problem. Related Topic Turning the power on Turning the power off (Standby mode) Connecting with a USB device 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 105 The USB device was disconnected or the power was turned off during transfer. Delete the partially-transferred file, and perform the transfer again. If this does not fix the problem, the USB device may be broken. Refer to the operating instructions of the USB device on how to deal with this problem. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 106 The USB device was disconnected or the power was turned off during the erase operation. Delete the partially- erased file. If this does not fix the problem, the USB device may be broken. Refer to the operating instructions of the USB device on how to deal with this problem. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 107 Pairing may not be possible if other BLUETOOTH devices are present around the system. In this case, turn off the other BLUETOOTH devices. Make sure to enter the correct passkey when selecting the system’s name (this system) on the BLUETOOTH device. Related Topic Pairing and connecting with BLUETOOTH devices 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 108 Help Guide Home Audio System MHC-V13 The BLUETOOTH device cannot detect the system, or [BT OFF] appears on the display. Set the BLUETOOTH signal to [BT ON]. Related Topic Turning on or off the BLUETOOTH signal 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 109 Enable the BLUETOOTH function of the BLUETOOTH device. Establish a connection from the BLUETOOTH device. The pairing registration information has been erased. Perform the pairing operation again. Related Topic Pairing and connecting with BLUETOOTH devices 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 110 Help Guide Home Audio System MHC-V13 iPhone/iPod cannot be connected with the system. The system is compatible with iOS 11.0 or later. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 111 If there is equipment that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device, or a microwave oven nearby, move them away. Select the appropriate audio codec option. Related Topic Selecting the BLUETOOTH audio streaming playback quality (Codec) 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 112 MHC-V13 The sound of your BLUETOOTH device cannot be heard on this system. Increase the volume on your BLUETOOTH device first, then adjust the volume using the VOL (volume) +/- (VOLUME/DJ CONTROL on the system). 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 113 If there are obstacles between the system and your BLUETOOTH device, remove or avoid the obstacles. If there is equipment that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device, or a microwave oven nearby, move them away. Turn down the volume of the connected BLUETOOTH device. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 114 Turn off nearby electrical equipment. Radio may not be received depending on the radio wave conditions or the housing environment in your area. Poor reception: Far from windows, between buildings, etc. Good reception: Near windows, etc. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 115 To reduce static noise on a weak FM stereo station, press REPEAT/FM MODE repeatedly until [ST] lights off on the display. You will lose the stereo effect, but reception will improve. Related Topic Listening to FM radio 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 116 After connecting all the systems, perform the pairing and connecting operations between the BLUETOOTH device and the Party Host. Related Topic Enjoying wireless playback using multiple audio systems (Wireless Party Chain function) Terminating the Wireless Party Chain function 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 117 The BLUETOOTH device cannot be connected to the system during Stereo Pair function. After connecting two same model systems, perform the pairing and connecting operations between the BLUETOOTH device and the Host system. Related Topic Listening to music wirelessly with two systems (Stereo Pair function) 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 118 Help Guide Home Audio System MHC-V13 Voice Control does not work properly. Speak closer to your smartphone/iPhone microphone. Speak clearly at a slower speed. Reduce the surrounding noise. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 119 Home Audio System MHC-V13 There is no microphone sound. Adjust the microphone volume level. Make sure the microphone is connected to the MIC/GUITAR jack on the system correctly. Make sure the microphone is turned on. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 120 Help Guide Home Audio System MHC-V13 There is acoustic feedback. Reduce the volume. Move the microphone and guitar away from the system or change the direction of the microphone. 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 121 Help Guide Home Audio System MHC-V13 The sound loses stereo effect during playback. Turn off the Vocal Fader. Make sure the system is connected properly. Related Topic Various functions for karaoke 5-013-968-11(1) Copyright 2020 Sony Corporation...
  • Page 122 [RESET] appears on the display. After the reset completes, the system automatically reboots. Press (power) to turn on the system. All user-configured settings, such as the pairing registration information, are reset to factory default settings. 5-013-968-11(1) Copyright 2020 Sony Corporation...

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