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Wireless Networking Problems - Toshiba U400-S1001X User Manual

U400-s1001x user's guide
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182
If Something Goes Wrong
Resolving a hardware conflict

Wireless networking problems

NOTE
If your computer is equipped with an internal Wi-Fi
verify that the Wireless antenna ON/OFF switch is ON (the
wireless indicator light
Verify that your computer can detect access points or routers. If
it can detect a Wi-Fi
configuration issue.
NOTE
Verify that signal strength is good using the utility provided
with the Wi-Fi
If another computer is on the same network, verify that it has
network access, and can connect to the Internet. If, for
example, the other computer cannot browse to a public Web
site, the ISP's (Internet Service Provider) service may be
disrupted.
Verify that the Service Set Identifier (SSID), or network name,
is correct—i.e., that it matches the SSID assigned to the access
point you are attempting to connect through. SSIDs are case-
sensitive. Toshiba provides a Client Manager utility for setting
and managing SSIDs.
Check the Control Panel's Device Manager to verify that the
Wi-Fi
system, and that the driver is loaded. Carefully note any error
messages—these will be very helpful if you should confer with
a support technician at a later time.
This section provides general troubleshooting tips for networking
problems, specifically wireless (Wi-Fi
The terms and concepts used assume a basic understanding of
networks, and may be for more advanced users. If you need
assistance or if you are not familiar with the terminology, please see
®
Windows
Help and Support or contact your computer technician.
To determine if your computer has an internal Wi-Fi
the device list in Device Manager (part of the Windows
Panel). Some Toshiba models may have a Wireless antenna ON/OFF
switch even though they do not have an internal Wi-Fi
®
adapter.
®
adapter is recognized by the Windows
®
will be lit).
®
access point or router then it may be a
) networking.
®
®
adapter, check
®
Control
®
adapter.
®
operating
adapter,

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