Page 1 ® Tecra R10 Series User’s Guide If you need assistance: ❖ Toshiba’s Support Web site pcsupport.toshiba.com ❖ Toshiba Customer Support Center Calling within the United States (800) 457-7777 Calling from outside the United States (949) 859-4273 For more information, see page 173 in this guide.
Page 2 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TOSHIBA”), ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE. YOU AGREE THAT TOSHIBA,...
Page 3 Only Peripherals complying with the FCC Class B limits may be attached to this equipment. Operation with noncompliant peripherals or peripherals not recommended by Toshiba is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer's ports.
Page 4: Industry Canada Requirement
Contact either: ❖ Toshiba’s Support Web site at pcsupport.toshiba.com. ❖ Or call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Industry Canada Requirement This Class B digital apparatus complies with Canadian ICES-003.
Page 5: Telephone Company Procedures
Toshiba Corporation, Toshiba America Information Systems, Inc. or an authorized representative of Toshiba, or the Toshiba Customer Support Center within the United States at (800) 457-7777 or Outside the United States at (949) 859-4273. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 6 Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Instructions for IC CS-03 Certified Equipment NOTICE: The Industry Canada label identifies certified equipment.
Page 7: Wireless Interoperability
Wireless Interoperability The TOSHIBA Wireless LAN Mini PCI Card products are designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum (DSSS) radio technology, and is compliant to: ❖ The IEEE 802.11 Standard on Wireless LANs (Revision A/B/G), as defined and approved by the Institute of Electrical and Electronics Engineers.
Page 8: Regulatory Information
The radiated output power of the TOSHIBA Wireless LAN Mini PCI Card is far below the FCC radio frequency exposure limits. Nevertheless, the TOSHIBA Wireless LAN Mini PCI Card shall be used in such a manner that the potential for human contact during normal operation is minimized. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Page 9 The above caution applies to products that operate with an 802.11a radio device. EU Declaration of Conformity TOSHIBA declares that this product conforms to the following Standards: This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.
Page 10 This Directive applies to EU member countries only and does not apply to end users in other countries such as the United States. Although the initial emphasis is in Europe, Toshiba is already working with design engineers, suppliers, and other partners to determine appropriate worldwide product life cycle planning and end-of-life strategies for our products.
Page 11 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations.
Page 12: Device Authorization
The interference range of this equipment is less than 40m. 2,400 MHz to 2,483.5 MHz. It is possible to avoid the band of mobile object identification systems. 3. TOSHIBA Direct PC Monday – Friday: 10:00 – 17:00 Toll Free Tel: 0120-15-1048...
Page 13: Radio Approvals For Wireless Devices
Radio Approvals for Wireless Devices NOTE The following information is dependent on what type of wireless device is in your computer. Not all devices are available on all models. Approved Countries/Regions for the Intel Link 5000 Series This equipment is approved to the radio standard by the countries/regions in the following table.
Page 14 Romania San Marino Singapore South Africa Sweden Taiwan (United Arab Emirates) Virgin Islands Approved Countries/Regions for use for the Atheros AR5BXB72 2.4 + 5GHz 11n minicard This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table.
Page 15 Slovenia Sweden UAE (United Arab Emirates) Uruguay Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries België/ For private usage outside buildings across public grounds over less than Belgique: 300m no special registration with IBPT/BIPT is required. Registration to IBPT/BIPT is required for private usage outside buildings across public grounds over more than 300m.
Page 16 Licentie verplicht voor gebruik met buitenantennes. Neem contact op met verkoper voor juiste procedure. Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries European Community Countries Austria Belgium, France, Switzerland/Liechtenstein Denmark, Finland, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Sweden, UK...
Page 17 for the wireless network to ensure the Access Point device(s) are properly configured for European Community operation. Approved Countries/Regions for use for the Atheros AR5BXB63 11g minicard This equipment is approved to the radio standard by the countries/regions in the following table.
Page 18 Approved Countries/Regions for the Realtek This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. Albania Austria Bangladesh Bosnia and Herzegovina Canada Colombia Cyprus Ecuador...
Page 19 Approved Countries/Regions for use for the ® Intel PRO/Wireless 3945ABG Network Connection This equipment is approved to the radio standard by the countries/regions in the following table. Do not use this equipment except in the countries/regions in the following table. NOTE An adhoc mode is available in Ch1-Ch11(802.11b/g), An Infrastructure mode is available in Ch1-Ch11 (802.11b/g)
Page 20: Bluetooth Wireless Technology Interoperability
11a, 11b, 11g and 11n wireless are based on IEEE 802.11a, 802.11b, 802.11g and 802.11n respectively. The IEEE 802.11n specification has not been finalized and is currently in draft release. The TOSHIBA 11a/b/g/n Wireless LAN Adapters are based on the Draft Release, Version 1.0, of the IEEE 802.11n specification.
Page 21 Always use Bluetooth cards from TOSHIBA in order to enable wireless networks over two or more (up to a total of seven) TOSHIBA portable computers using these cards. Please contact TOSHIBA computer product support on Web site http://www.toshiba-europe.com/computers/tnt/ bluetooth.htm in Europe or pcsupport.toshiba.com in the United States for...
Page 22: Bluetooth Wireless Technology And Your Health
Because products with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Bluetooth wireless technology is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
Page 23: Regulatory Statements
The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits. Nevertheless, the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized.
Page 24 2. If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. 3. Contact TOSHIBA Direct PC if you have problems with interference caused by this product to Other Radio Stations. 2. Indication The indication shown below appears on this equipment.
Page 25 Never attempt to disassemble, adjust or repair an optical drive. You could damage the drive. You would also be exposed to laser light or other safety hazards, resulting in serious injury. Always contact an authorized Toshiba service provider, if any repair or adjustment is required.
Page 26 Copyright This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed, however, with respect to the use of the information contained herein.
Page 27 Secure Digital and SD are trademarks of SD Card Association. Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. Other trademarks and trade names are those of their respective owners.
Page 28: Table Of Contents
Keeping yourself comfortable ...43 Precautions...43 Important information on your computer’s Setting up your computer ...45 Setting up your software...46 Registering your computer with Toshiba ...47 Adding optional external devices...47 Connecting to a power source ...48 Charging the main battery...50 cooling fan ...45...
Page 29 Using the computer for the first time ...51 Opening the display panel ...51 Your computer’s features and specifications ...52 Turning on the power...52 Adding memory (optional) ...53 Installing a memory module ...54 Removing a memory module...59 Checking total memory ...61 Hard Drive Recovery Utilities ...62 Creating Recovery DVDs...62 Hard Disk Drive Recovery options ...63...
Page 30 Playing optical media ...103 Recording optical media ...104 Removing a disc with the computer on...104 Removing a disc with the computer off ...105 Caring for optical discs ...105 Toshiba’s online resources ...105 keyboard ...91 ® keys ...92 Explorer ...95 field...96...
Page 31 Chapter 3: Mobile Computing...106 Toshiba’s energy-saver design...106 Running the computer on battery power ...107 Battery Notice ...107 Power management ...108 Using additional batteries ...109 Charging batteries...109 Charging the main battery...109 Charging the RTC battery...110 Monitoring main battery power...111 Determining remaining battery power...112 What to do when the main battery runs Setting battery notifications ...113...
Page 32 TOSHIBA Application Installer...143 Setting passwords ...144 Using an instant password...144 Using a supervisor password...145 Using a user password ...146 Deleting a user password...147 TOSHIBA Security Assist ...148 TOSHIBA PC Diagnostic Tool Utility...150 from, the Internet...129 ® ...131 SD card ...135 ® ...131 ®...
Page 33 TOSHIBA HDD Protection Utility ...151 TOSHIBA SD™ Memory Card Format Utility ...152 TOSHIBA SD™ Memory Boot Utility...153 Booting from a bootable SD card...154 Mouse Utility...155 TOSHIBA Hardware Setup...156 USB Sleep and Charge Utility ...158 Starting the USB Sleep and Charge Utility...158 USB Sleep and Charge ...158...
Page 34 DVD operating problems...194 Develop good computing habits ...195 Data and system configuration backup in If you need further assistance...201 Before you contact Toshiba ...201 Contacting Toshiba ...201 Other Toshiba Internet Web sites...202 Toshiba’s worldwide offices...202 Appendix A: Hot Keys/TOSHIBA Cards...204 Hot Key Cards ...204...
Page 35 Keyboard hot key functions ...219 Appendix B: Power Cord/Cable Connectors... 220 Appendix C: TOSHIBA PC Health Monitor... 221 Enabling the TOSHIBA PC Health Monitor ...222 If a TOSHIBA PC Health Monitor message Cleaning the cooling module...224 Appendix D: Important information for Microsoft Windows Setting up your software...226...
Page 36 Contents Accessing Web Camera Application Help...230 Removing hardware from your computer safely ...230 Checking device properties/status ...230 Uninstalling programs in Windows Using IPCONFIG to determine the computer’s IP address...231 If a blank screen appears while you are watching a DVD ...231 If the screen saver appears while you are watching a DVD ...231 Backing up your computer and creating...
Page 37: Introduction
You can wake the computer from Sleep mode by pressing the power button. See the “Mobile Computing” section of the Toshiba User’s Guide for more information on using power management settings to...
Page 38 (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers’ commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process.
Page 39: This Guide
Toshiba’s Web site at pcsupport.toshiba.com. While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice.
Page 40: Safety Icons
Introduction Safety icons Safety icons This manual contains safety instructions that must be observed to avoid potential hazards that could result in personal injuries, damage to your equipment, or loss of data. These safety cautions have been classified according to the seriousness of the risk, and icons highlight these instructions as follows: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Page 41: Other Documentation
To stay current on the most recent software and hardware options for your computer, and for other product information, be sure to regularly check the Toshiba Web site at pcsupport.toshiba.com. If you have a problem or need to contact Toshiba, see Goes Wrong” on page Introduction Other documentation 173.
Page 42: Chapter 1: Getting Started
Chapter 1 Getting Started This chapter provides tips for using your computer effectively, summarizes how to connect components, and explains what to do the first time you use your computer. The “Instruction Manual for Safety and Comfort,” that is shipped with your computer, contains important safety information.
Page 43: Keeping Yourself Comfortable
Extreme heat, cold, or humidity. ❖ Liquids and corrosive chemicals. Keeping yourself comfortable The Toshiba Instruction Manual for Safety and Comfort, included with your computer, contains helpful information for setting up your work environment and tips for working comfortably throughout the day.
Page 44 Getting Started Selecting a place to work ❖ ❖ Read the “Avoid extended contact between computer base/palm rest and skin” section in the “Instruction Manual for Safety and Comfort” that is shipped with your computer. Never place a heavy object on the computer and be careful not to drop a heavy object onto the computer.
Page 45: Important Information On Your Computer's Cooling Fan
Important information on your computer’s cooling fan Your computer may have a CPU cooling fan that cools the CPU by drawing outside air into the computer. Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep mode).
Page 46: Setting Up Your Software
Getting Started Setting up your computer To use external power or to charge the battery you must attach the AC adaptor. See NOTE Please handle your computer carefully to avoid scratching or damaging the surface. Setting up your software When you turn on the computer for the first time, do not turn off the power again until the operating system has loaded completely.
Page 47: Registering Your Computer With Toshiba
Product registration can be completed by either visiting the Toshiba Web site at http://www.register.toshiba.com, or by double-clicking the Toshiba Resources icon on your desktop and then double-clicking Toshiba Registration. Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty.
Page 48: Connecting To A Power Source
TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury.
Page 49 To connect AC power to the computer: Connect the power cord/cable to the AC adaptor. (Sample Illustration) Connecting the power cord/cable to the AC adaptor Handling the cord on this product will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Page 50: Charging The Main Battery
Getting Started Charging the main battery The computer’s main battery light gives you an indication of the main battery’s current charge: ❖ Glows amber while the main battery is being charged (AC adaptor connected) ❖ Glows green when the main battery is fully charged ❖...
Page 51: Using The Computer For The First Time
NOTE Battery life and charge time may vary depending on the applications, power management settings, and features used. Using the computer for the first time The computer is now ready for you to turn it on and begin using it. Opening the display panel Facing the front of the computer, locate the center of the display panel.
Page 52: Your Computer's Features And Specifications
Getting Started Using the computer for the first time Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 53: Adding Memory (Optional)
You may want to increase the computer’s memory if you use complex software or process large amounts of data. NOTE Before adding external devices or memory, Toshiba recommends setting up your software. See Getting Started Adding memory (optional)
Page 54: Installing A Memory Module
Getting Started Adding memory (optional) Installing a memory module Memory modules can be installed in the memory module slots on the base of the computer. You will need a small Phillips screwdriver for this procedure. If the computer has been running recently, the memory module may be hot.
Page 55 If the computer is on, begin at step 1; otherwise, skip to step 3. Click Start, and then click the arrow next to the lock button in the lower-right corner of the Start menu. The Shut Down menu appears. Start (Sample Image) Shut Down menu Click Shut Down.
Page 56 Getting Started Adding memory (optional) Using a small Phillips screwdriver, loosen the captive screws that secure the memory module slot cover. Front of computer (Sample Illustration) Removing the memory module slot cover Remove the memory module slot cover. Place the screws and the cover in a safe place so that you can retrieve them later.
Page 57 NOTE If your system has the memory modules stacked on top of one another, you must remove the top module first before removing/installing the bottom module. NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A.
Page 58 Getting Started Adding memory (optional) Once the module’s connector is fully inserted into the socket, press downward on the top edge of the module to seat the module into the latches at the sides of the socket. These latches should “snap” into place securely with the corresponding cutouts in the side of the module.
Page 59: Removing A Memory Module
Replace the memory module slot cover and secure it using the screws. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
Page 60 Getting Started Adding memory (optional) NOTE The following screen may appear when you turn on the power: If “Start Windows If one of the Safe Mode options is highlighted, it is best to press to go into Safe Mode, then shut down and restart the system, at Enter which time Windows When Safe Mode is suggested, this could be a sign that you may...
Page 61: Checking Total Memory
Replace the memory module slot cover and secure it using the screws. Re-insert the main battery. For more information on inserting the main battery, see Turn the computer right side up. Reconnect the cables. Restart the computer. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.
Page 62: Hard Drive Recovery Utilities
Toshiba Customer Support to obtain the Recovery media for your system. The Toshiba Customer Support Center in the United States is (800) 457-7777, outside the United States it is (949) 859-4273. During the HDD Recovery Process it is strongly recommended that your computer be connected to an external power source via the AC Adaptor.
Page 63: Hard Disk Drive Recovery Options
To create recovery DVDs: Click Start, All Programs, Toshiba, Recovery, and then Recovery Disc Creator. Select DVD (to create Recovery media on DVDs). Select the items you want to copy by clicking the check box next to the item’s Name—recovery files, applications (original bundled drivers and applications), or both the recovery files and applications.
Page 64 64-bit operating system, select one at this time. If not skip to step 4. (Sample Image) Product Recovery Menu screen When the Toshiba Recovery Wizard screen displays, select one of the options and then click Next. The options are: ❖...
Page 65 Be sure to save your work to external media first. On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. The Recovery of Factory Default Software screen appears.
Page 66 The Recovery Wizard allows you to delete all data and partitions from the hard disk. To delete the data and partitions from your hard disk: On the Toshiba Recovery Wizard screen, select Erase the hard disk, and then click Next. The next screen lists the two methods you can choose: ❖...
Page 67 To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. Select Recover without changing the hard drive partitions.
Page 68: Hard Disk Drive Recovery Using The Recovery Media
Using the arrow keys, select the DVD option and press The Selecting a Process Screen will appear. Select one of the options and then click Next. The options are: ❖ Toshiba Recovery wizard ❖ System Recovery Options (Sample Image) Selecting a Process screen...
Page 69 If your system offers a choice of Windows Vista 64-bit operating system, select one at this time. If not skip to step 6. (Sample Image) Product Recovery Menu screen A warning screen will appear stating that when the recovery is executed all data will be deleted and rewritten.
Page 70: Checking The Hdd Operating Status
Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen. Installing drivers and applications The Toshiba Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer.
Page 71: Using The Touchpad
Using the TouchPad™ The TouchPad™, the small, rectangular area located in front of the keyboard, is sensitive to touch and enables you to move the cursor with the stroke of a finger. Simply move your finger on the TouchPad in the direction you would like to move the cursor: ❖...
Page 72: Disabling Or Enabling The Touchpad
Getting Started Using external display devices Disabling or enabling the TouchPad™ The TouchPad™ is enabled by default. To change the enable/disable TouchPad setting, press enables/disables the TouchPad. For more information, see “Disabling or enabling the TouchPad™” on page Using external display devices Your computer comes with a built-in display, but you can also connect an external display device to an available video port.
Page 73: Adjusting The Quality Of The External Display
While holding down you want takes effect. Briefly pause each time you press the key to allow time for the display to change. This hot key cycles through the settings in the following order (the last two options are available if an external monitor is connected): ❖...
Page 74: Using An External Keyboard
Getting Started Using an external keyboard Using an external keyboard If you prefer to use a full-size keyboard, you can attach one to your computer. The computer’s USB ports support most USB- compatible keyboards. Using a mouse You may want to use a mouse instead of the computer’s built-in TouchPad™.
Page 75: Setting Up A Printer
Connecting an optional external diskette drive Setting up a printer NOTE Some printers require a specific installation process. Refer to your printer installation guide for instructions before completing the following procedure. If your printer does not support Plug and Play, follow these steps to set it up for the first time.
Page 76: Turning Off The Computer
Getting Started Turning off the computer To connect an optional external USB diskette drive, connect the cable to one of the computer’s USB ports. (Sample Illustration) Connecting an drive Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work.
Page 77 TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure all disk/disc activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on again. ❖...
Page 78 Getting Started Turning off the computer Sleep mode The Sleep command places the computer into a power-saving mode. Sleep saves the current state of the computer to memory so that, when you restart the computer, you can continue working from where you left off.
Page 79: Using The Shut Down Command
Using the Shut Down command The Shut down command completely shuts down the computer without saving your work or the current state of the computer. This command closes all open programs, shuts down the operating system, and then turns off your computer. Use the following steps to turn off your computer using the Shut Down command: Click Start, and then click the arrow next to the Lock button in...
Page 80 Getting Started Turning off the computer Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure.
Page 81: Using And Configuring Hibernation Mode
Once the computer is configured, you can turn it off by either pressing the power button or closing the display panel, depending on the options set. Restarting your computer To start the computer up again, press the power button until the on/off light glows green.
Page 82 Getting Started Turning off the computer To use any of these methods, you first need to enable them using the Power Options feature. Click Start, Control Panel, System and Maintenance, and then Power Options. The Power Options window appears. Click Change plan settings under the power plan to be customized.
Page 83: Using And Configuring Sleep Mode
❖ Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button. ❖ Start menu power button Set this option to Hibernate if you want the computer to go into Hibernation mode when you click the power button in the Start menu.
Page 84 Getting Started Turning off the computer Click Sleep. The computer saves the status of all open programs and files to the memory, turns off the display, and enters into a low-power mode. The on/off light blinks amber indicating the computer is in Sleep mode.
Page 85 Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Power buttons and lid to display the actions that you can configure. Select Sleep for the options you want. NOTE These options can be set separately for how they operate while the computer is running on battery power or while connected to AC...
Page 86: Closing The Display Panel
Getting Started Customizing your computer’s settings Click Apply. Click OK. Once the computer is configured, you can place it into Sleep mode by either pressing the power button or closing the display panel, depending on the Sleep options set. Starting again from Sleep mode To start up the computer from Sleep mode, press the power button until the on/off light glows green.
Page 87: Cleaning The Computer
You may want to secure your computer to a heavy object such as your desk. The easiest way to do this is to purchase an optional computer lock cable. For more information on purchasing a cable lock, visit accessories.toshiba.com. (Sample Illustration) Computer lock cable To secure the computer: Wrap the cable through or around some part of a heavy object.
Page 88 Getting Started Caring for your computer Pass the locking end through the loop. Insert the cable’s locking end into the security lock slot on your computer, then engage the locking device. The computer is now securely locked. (Sample Illustration) Attaching security lock cable...
Page 89: Chapter 2: Learning The Basics
Chapter 2 Learning the Basics This chapter gives some computing tips and provides important information about basic features. Computing tips ❖ Save your work frequently. Your work stays in the computer’s temporary memory until you save it to the internal storage drive. If the network you are using goes down and you must restart your computer to reconnect, or your battery runs out of charge while you are working, you will lose all work since you last saved.
Page 90 Learning the Basics Computing tips ❖ Back up your files to disks (or other removable media) on a regular basis. Label the backup copies clearly and store them in a safe place. It is easy to put off backing up because it takes time. However, if your internal storage drive suddenly fails, you will lose all the data on it unless you have a separate backup copy.
Page 91: Using The Keyboard
Using the keyboard Your computer’s keyboard contains character keys, control keys, function keys, and special Windows functionality of a full-size keyboard. (Sample Illustration) Keyboard Character keys Typing with the character keys is very much like typing on a typewriter, except that: ❖...
Page 92: Ctrl, Fn, And Alt Keys
Learning the Basics Using the keyboard Ctrl, Fn, and Alt keys (Sample Illustration) Ctrl, Fn, and Alt keys Ctrl , and program you are using. For more information, see your program documentation. Function keys The function keys (not to be confused with the keys at the top of the keyboard.
Page 93: Overlay Keys
Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay. This overlay lets you enter numeric data or control the cursor as you would using the 10-key keypad on a desktop computer’s keyboard. (Sample Illustration) Numeric and cursor control overlay Using the overlay to type numeric data The keys with the numbers on their right front are the numeric...
Page 94: Starting A Program
Learning the Basics Starting a program Starting a program The easiest way to start a program is to double-click the name of the file that contains the information you want to work on. To find the file, use the Start menu or Windows If you prefer to open the program first, you have four options.
Page 95: Starting A Program From Windows
Starting a program from Windows If a program is not listed in the All Programs menu, you can start it from Windows your computer’s contents as a hierarchy or “tree.” You can easily see the contents of each drive and folder on your computer. To use this method, you should know the file name and location of the program’s executable file (this file ends with .exe).
Page 96: Starting A Program Using The Start Search Field
Learning the Basics Saving your work Starting a program using the Start Search field This example uses the Start menu’s Start Search field to start WordPad: Click Start to display the Start menu. The Start Search field appears at the bottom of the Start menu. Start Search field...
Page 97 Saving files ® In your Windows Click Browse folders. If you are working with a document that already has a file name, this is all you need to do. If you created a new document, your program displays a Save As dialog box. Use this dialog box to specify where to store the document and to give it a file name.
Page 98: Printing Your Work
Learning the Basics Printing your work File names The Windows contain up to 260 characters and can include spaces. Some applications do not support long file names and require file names limited to no more than eight characters. You may use all the letters, numbers, and other characters on the keyboard, except for these characters: \ / ? : * "...
Page 99: Backing Up Your Work
In your Windows The program displays a Print dialog box. (Sample Image) Print dialog box Specify the print parameters. For example, the range of pages and number of copies to print. Click Print. Backing up your work Back up all the files you create in case something happens to your computer.
Page 100: Restoring Your Work
Learning the Basics Using the optical drive Restoring your work To restore information from your backup media to your internal storage drive, use the Restore page in the backup program. Look in the online Help or your operating system documentation for information on restoring files.
Page 101: Optical Drive Components
Optical drive components The optical drive is located on the side of the computer. Your optical drive may look like this: Drive in-use indicator light Eject button Manual eject hole (Sample Illustration) Optical drive Drive in-use indicator light—Indicates when the drive is in use. Eject button—Press to release the disc tray.
Page 102: Inserting An Optical Disc
Learning the Basics Using the optical drive Inserting an optical disc To insert an optical disc into the drive: Make sure the computer is turned on. The drive will not open if the computer’s power is off. Make sure the drive’s in-use indicator light is off. Press the drive’s eject button.
Page 103: Playing An Audio Cd
If you insert the disc incorrectly, it may jam the drive. If this happens, contact Toshiba support for assistance. Push the disc tray in by pressing gently on the center of the tray until it clicks into place.
Page 104: Recording Optical Media
Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders.
Page 105: Removing A Disc With The Computer Off
Toshiba’s online resources Toshiba maintains a number of online sites to which you can connect. These sites provide information about Toshiba products, give help with technical questions and keep you up to date with future upgrades.
Page 106: Chapter 3: Mobile Computing
It has a number of other features that enhance its energy efficiency. Many of these energy-saving features have been preset by Toshiba. We recommend you leave these features active, allowing your computer to operate at its maximum energy efficiency, so that you...
Page 107: Running The Computer On Battery Power
EasyGuard Optimize—to enable users to customize system settings to be more productive. *Toshiba EasyGuard some of which may or may not be available on a particular Toshiba computer depending on the model selected. See easyguard.toshiba.com Running the computer on battery power The computer contains a removable Lithium-Ion (Li-Ion) battery that provides power when you are away from an AC outlet.
Page 108: Power Management
Changes to these settings may result in system performance or stability issues. Users who are not completely familiar with the power management component of the system should use the preset configuration. For assistance with setup changes, contact Toshiba’s Customer Support Center. “Maintaining your battery” on page 120 ®...
Page 109: Using Additional Batteries
Never leave batteries in the battery charger for more than a week at a time. Doing so may reduce the potential charge of the battery. Always use the battery charger specified by Toshiba. You can order a Toshiba battery charger from Toshiba’s Web site at accessories.toshiba.com.
Page 110: Charging The Rtc Battery
Mobile Computing Charging batteries The battery may not start charging immediately under the following conditions: ❖ The battery is extremely hot or cold. To ensure that the battery charges to its full capacity, wait until it reaches room temperature (50 to 80 degrees Fahrenheit, 10 to 26 degrees Celsius).
Page 111: Monitoring Main Battery Power
The computer can be used while the RTC battery is being charged, although the charging status of the RTC battery cannot be monitored. Monitoring main battery power The computer’s main battery light gives you an indication of the main battery’s current charge. The following also applies to the secondary battery (not included with your computer) if installed.
Page 112: Determining Remaining Battery Power
Mobile Computing Monitoring main battery power Power button AC power light (Sample Illustration) Power and battery light locations Determining remaining battery power NOTE Wait at least 16 seconds after turning on the computer before trying to monitor the remaining battery power. The computer needs this time to check the battery’s remaining capacity and perform its calculations.
Page 113: What To Do When The Main Battery Runs Low
With repeated discharges and recharges, the battery’s capacity gradually decreases. A frequently used older battery does not power the computer for as long as a new battery, even when both are fully charged. TECHNICAL NOTE: The computer drains the battery faster at low temperatures.
Page 114: Conserving Battery Power
Mobile Computing Monitoring main battery power Click Change plan settings under the power plan to be customized. The Edit Plan Settings window appears. Click Change advanced power settings. The Advanced settings tab of the Power Options window appears. (Sample Image) Advanced settings tab of Power Options screen Click Battery to display the battery options.
Page 115: Power Plans
These power-saving options control the way in which the computer is configured. By using them, you can increase the length of time you can use the computer before you need to recharge the battery. ® Microsoft has combined these options into preset Power Plans. Using one of these power plans lets you choose between maximum power savings and peak system performance.
Page 116: Using A Hot Key To Set The Power Plan
Mobile Computing Monitoring main battery power Click Change Plan Settings to choose the plan you want to edit. This screen allows you to change basic settings. Click Change Advanced Settings to access settings for battery notification levels, internal storage drive power save time, etc.
Page 117: Changing The Main Battery
Changing the main battery When your main battery has run out of power, you have two options: plug in the AC adaptor or install a charged main battery. Never short circuit the battery pack by either accidentally or intentionally bringing the battery terminals in contact with another conductive object.
Page 118 Mobile Computing Changing the main battery Slide the primary battery release latch up, or away from the center of the computer, while at the same time applying light pressure to the battery to slightly pull it away from the computer. (Sample Illustration) Unlocking the battery release latch While continuing to lightly pull on the battery, slide the secondary battery release latch down, or away from the center...
Page 119: Inserting A Charged Battery
Inserting a charged battery To insert a battery: Wipe the terminals of the charged battery with a clean cloth to ensure a good connection. Insert the charged battery into the slot until the latch clicks. The battery pack has been designed so that you cannot install it with reverse polarity.
Page 120: Maintaining Your Battery
If a battery is leaking or damaged, replace it immediately. Use protective gloves when handling a damaged battery. ❖ To replace the main battery, use an identical battery that you can purchase through the Toshiba Web site at accessories.toshiba.com. ❖ A reverse polarity condition should be avoided with all batteries.
Page 121: Disposing Of Used Batteries
Connect the AC adaptor to the computer and the power cord/cable to a power outlet. The DC-IN or AC power- light should glow green, and the battery light should glow amber to indicate that the battery pack is being charged. If the DC-IN or AC power-light indicator does not glow, power is not being supplied.
Page 122: Traveling Tips
❖ Always travel with the computer in a carrying case. Toshiba offers a choice of carrying cases for the computer. They all provide plenty of extra space for manuals, power cords, and compact discs.
Page 123: Chapter 4: Exploring Your Computer's Features
Chapter 4 Exploring Your Computer’s Features In this chapter, you will explore some of the special features of your computer. Exploring the desktop The desktop is the launching pad for everything you can do in the ® Windows operating system. You use its features to start programs, find documents, set up system components, and perform most other computing tasks.
Page 124: Finding Your Way Around The Desktop
Exploring Your Computer’s Features Exploring the desktop Finding your way around the desktop Your computer’s desktop includes several standard features: icons, Start button, Taskbar, Notification Area, and background pattern. Icons Start button (Sample Image) Windows Icons An icon represents a folder, file, or program that can be quickly activated by double-clicking the icon.
Page 125 Your desktop may contain other icons depending on your configuration. See Windows information on each icon and how to use it. Start button You use the Start button to: ❖ Start programs ❖ Open documents ❖ Adjust system settings ❖ Find files ❖...
Page 126: Setting Up For Communications
Exploring Your Computer’s Features Setting up for communications Setting up for communications To connect to the Internet, use an online service, or communicate across the telephone lines with another computer, you need: ❖ A browser or communications program ❖ An Internet Service Provider (ISP) or online service if you plan to use the Internet ❖...
Page 127: An Overview Of Using The Internet
Accessing a network To access a network: ❖ At the office, connect an Ethernet cable to the Network port (RJ45) on your computer. For specific information about connecting to the network, consult your network administrator. Many hotels, airports, and offices offer Wi-Fi computer has Wi-Fi their Wi-Fi ❖...
Page 128: Internet Service Providers
Exploring Your Computer’s Features An overview of using the Internet Internet Service Providers To connect a computer directly to the Internet, many people and businesses use an Internet Service Provider (ISP). An ISP is a company that has the equipment and the telecommunication lines necessary to maintain an Internet connection.
Page 129: Uploading To, And Downloading Files From, The Internet
❖ Internet chat rooms A chat room is a Web site that offers a place where people with similar interests and ideas communicate in real-time, one-on- one or in groups, by typing messages which are instantly viewed by others on their computer screens. ❖...
Page 130: Using External Speakers Or Headphones
Exploring Your Computer’s Features Exploring audio features Click Start, All Programs, Accessories, and then Sound Recorder. (Sample Image) Sound Recorder screen Click the Start Recording button. Speak normally into the microphone. When you have finished recording, click the Stop Recording button.
Page 131: Web Camera
Web Camera (Available on certain models) Your computer may come with a built-in Web Camera. With this Web Camera you can do the following: ❖ Take pictures and record videos with your computer ❖ Chat with others and have them see you while using instant messaging (IM) programs ❖...
Page 132: Removing An Expresscard
Exploring Your Computer’s Features Using an ExpressCard Insert the ExpressCard. (Sample Illustration) Inserting an ExpressCard Push the ExpressCard into the slot until it locks in place. Removing an ExpressCard Prepare the card for removal by clicking the Safely Remove Hardware icon in the Notification Area and then selecting the card or device you want to remove.
Page 133: Smart Card Reader
Smart Card Reader (Available on certain models) Your computer includes a Smart Card Reader. This allows you to use a Smart Card for added security purposes. There are several different Smart Cards available for purchase as well as the software application needed.
Page 134: Installing Sd Card Drivers
During installation of the SD card drivers, one or more dialog boxes may appear indicating that the driver is not digitally signed. The message may appear as “Digital Signature not found (About Secure Digital Emulation from Toshiba).” Click Yes to continue. Inserting an SD card To insert an SD card: Turn the SD card so that the contacts (metal areas) are face down.
Page 135: Formatting An Sd Card
Formatting an SD card To format an SD card, use the Toshiba SD Memory Card Format utility. Click on Start, All Programs, Toshiba, Utilities, and then click on SD Memory Card Format. NOTE MultiMediaCards Stopping or removing the SD card after formatting...
Page 136: Using The Esata/Usb Combo Port
Replicator, your computer must be properly aligned with the Port Replicator. For more information, consult the user’s manual that came with your Port Replicator, or visit pcsupport.toshiba.com. On some computer models, you can attach an extended life battery to the expansion port. To find expansion devices compatible with...
Page 137: Chapter 5: Utilities
Supervisor password ❖ User password ❖ TOSHIBA Security Assist ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility ❖ TOSHIBA SD™ Memory Card Format Utility ❖ TOSHIBA SD™ Memory Boot Utility ❖ Mouse Utility ❖ TOSHIBA Hardware Setup...
Page 138: Toshiba Assist
ConfigFree® ❖ TOSHIBA Face Recognition TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings. To access TOSHIBA Assist, click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Assist.
Page 139: Connect
Connect The features available in this category are: ❖ ConfigFree ❖ Bluetooth ❖ Bluetooth (Sample Image) TOSHIBA Assist window – Connect tab ® Connectivity Doctor ® Settings ® Local COM Settings Utilities TOSHIBA Assist...
Page 140: Secure
Utilities TOSHIBA Assist Secure The features available in this category are: ❖ Supervisor password ❖ User password ❖ TOSHIBA Security Assist (Sample Image) TOSHIBA Assist window – Secure tab...
Page 141: Protect & Fix
Protect & Fix The features available in this category are: ❖ TOSHIBA PC Diagnostic Tool Utility ❖ TOSHIBA HDD Protection Utility (Sample Image) TOSHIBA Assist window – Protect & Fix tab Utilities TOSHIBA Assist...
Page 142: Optimize
TOSHIBA SD™ Memory Card Format Utility ❖ Mouse Utility ❖ TOSHIBA Accessibility ❖ TOSHIBA Zooming Utility ❖ TOSHIBA Button Support ❖ CD/DVD Drive Acoustic Silencer ❖ TOSHIBA Hardware Setup ❖ TOSHIBA Face Recognition (Sample Image) TOSHIBA Assist window – Optimize tab...
Page 143: Toshiba Application Installer
TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: Click Start, All Programs, Toshiba, Recovery, and then TOSHIBA Application Installer. Click Next.
Page 144: Setting Passwords
When you set a password, you must enter the password before you can work on your computer again. Toshiba supports several types of passwords on your computer: ❖ An instant password—Secures your open programs and files when leaving the computer temporarily.
Page 145: Using A Supervisor Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your computer.
Page 146: Using A User Password
Toshiba is not responsible for any losses that may occur to you, your organization or others as a result of the inability to access your...
Page 147: Deleting A User Password
To register a password for the power-on password functions: Click Start, All Programs, Toshiba, Utilities, and then TOSHIBA Password Utility. The TOSHIBA Password Utility window appears. (Sample Image) TOSHIBA Password Utility window Click Set. Enter your password, and then enter it again to verify.
Page 148: Toshiba Security Assist
TOSHIBA Security Assist TOSHIBA Security Assist The TOSHIBA Security Assist Utility acts as a “command center” where you can set up various passwords or other security features, and see how these features can be used with each other to increase security even further, or to simplify the ways that you protect your system.
Page 149 ❖ User Token: Create a user token on an SD memory card, which you can use for verification instead of a BIOS User Password to start up your computer. Utilities TOSHIBA Security Assist ® accounts on this ® account password, ®...
Page 150: Toshiba Pc Diagnostic Tool Utility
Refer to the online Help documentation within the application for additional help. NOTE The TOSHIBA PC Diagnostic Tool utility may show tests for features you do not have. This is normal and does not indicate a problem. To use the TOSHIBA PC Diagnostic Tool utility:...
Page 151: Toshiba Hdd Protection Utility
TOSHIBA HDD Protection Utility (Available on certain models) The TOSHIBA HDD Protection Utility controls your computer’s hard disk drive (HDD) protection feature, which parks the HDD whenever motion is detected on the computer. Using this utility, you can enable or disable hard disk drive (HDD) protection, and set the motion detector’s sensitivity level for AC power and battery...
Page 152: Toshiba Sd™ Memory Card Format Utility
This utility is used to format SD Adapter slot. To format an SD memory card using this utility: Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card Format. The TOSHIBA SD Memory Card Format screen appears. (Sample Image) TOSHIBA SD Memory Card Format screen Select the drive corresponding to the SD memory card.
Page 153: Toshiba Sd™ Memory Boot Utility
Be sure to back up your data to external media before performing this procedure as data on the drive may be lost. Click Start, All Programs, Toshiba, Utilities, and then SD Memory Card. The TOSHIBA SD Memory Boot Utility screen appears.
Page 154: Booting From A Bootable Sd Card
Utilities TOSHIBA SD™ Memory Boot Utility Select the drive where the SD card is located. Select Read from a floppy disk. Click Start. NOTE To create a bootable SD card with the Read from an image file option, you need a third-party application.
Page 155: Mouse Utility
To access the Mouse utility: Click Start, Control Panel, and then Mouse under Hardware and Sound, or click the Mouse icon in the Optimize tab of TOSHIBA The Mouse Properties screen appears. (Sample Image) Mouse Properties screen The settings you can change are divided into these categories: ❖...
Page 156: Toshiba Hardware Setup
To access it: ❖ Click Start, All Programs, Toshiba, Utilities, and then HWSetup, or click the TOSHIBA Hardware Setup icon in the Optimize tab of The TOSHIBA Hardware Setup screen appears. (Sample Image) TOSHIBA Hardware Setup screen – General tab...
Page 157 USB—Allows you to enable or disable USB Legacy Emulation By changing any of the options that appear in the dialog boxes and clicking Apply, you can reconfigure that function. Any options that you change will become default settings when you restart your system. Utilities TOSHIBA Hardware Setup...
Page 158: Usb Sleep And Charge Utility
“USB Sleep and Charge function.” It also displays the remaining battery capacity. Starting the USB Sleep and Charge Utility To start this utility click Start, All Programs, Toshiba, Utilities, and then USB Sleep and Charge. USB Sleep and Charge...
Page 159 ❖ NOTE When “USB Sleep and Charge function” is set to Enabled, USB bus power (DC 5V) will be supplied to the compatible port even when the power of the computer is turned OFF. USB bus power (DC 5V) is similarly supplied to the external devices which are connected to the compatible ports.
Page 160: Enabling Usb Sleep And Charge
Utilities USB Sleep and Charge Utility Enabling USB Sleep and Charge This utility can be used to enable or disable the “USB Sleep and Charge function” group. Check the check box for the group to enable the “USB Sleep and Charge function”...
Page 161: Toshiba Zooming Utility
The zoom in and zoom out hot keys will now work with the applications you selected. To zoom in, hold down the down the key and press For more information about how to use the TOSHIBA Zooming Utility, right-click the click Help. TOSHIBA Zooming Utility “Zoom (Display resolution)” on ®...
Page 162: Toshiba Button Support
Utilities TOSHIBA Button Support TOSHIBA Button Support TOSHIBA Button Support allows you to customize the TOSHIBA Assist and Windows located on the system control panel directly to the side of the keyboard. To access TOSHIBA Button Support: Click the TOSHIBA Button Support icon in the Optimize...
Page 163: Cd/Dvd Drive Acoustic Silencer
Click Silence Mode to make the drive run more slowly and quietly for listening to music or audio files on a CD. Click Normal Mode to run the drive at normal speed for transferring data. CD/DVD Drive Acoustic Silencer ® session. If you shut down, TOSHIBA Assist. Utilities...
Page 164: Toshiba Accessibility
Utilities TOSHIBA Accessibility TOSHIBA Accessibility The TOSHIBA Accessibility utility allows you to use the create a hot key combination with one of the function keys without pressing the two keys simultaneously as is usually required. Using Accessibility lets you make the press it once, release it, and then press a function key to activate the hot key function.
Page 165: Trusted Platform Module (Tpm)
Trusted Platform Module (TPM) NOTE This section only applies to systems with TPM. Your Toshiba computer includes the TPM (Trusted Platform Module), which is a security encryption device for your system’s internal storage drive. TPM is already included on your system, but needs to be installed and enabled using the following procedures.
Page 166: Fingerprint Authentication Utility
Toshiba does not guarantee that the fingerprint utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the fingerprint software or utility.
Page 167: Fingerprint Logon
Fingerprint Logon The fingerprint utility enables logon to your computer using fingerprints. During user enrollment, fingerprint samples are saved and associated with the user’s Windows user attempts to log on again, the user’s fingerprint is read and compared with the user’s enrolled fingerprints; if the fingerprint is recognized, user logon is completed.
Page 168: Fingerprint Reader Limitations
Utilities Fingerprint Authentication Utility ❖ Avoid the following finger conditions for enrollment or recognition as they may result in fingerprint enrollment errors or a drop in the fingerprint recognition success rate. ❖ Soaked or swollen finger (e.g., after taking bath) ❖...
Page 169: Configfree
Toshiba does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of this fingerprint recognition software or utility.
Page 170: Configfree ® Utilities
ConfigFree. ❖ Double-click the ConfigFree icon ❖ Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. ❖ Click the ConfigFree icon then click the desired utility. NOTE If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an “X.”...
Page 171 ❖ Status of Wireless Connection switch (Sample Image) Connectivity Doctor screen Profile Settings The Profile Settings utility lets you save network settings in ® “profiles.” ConfigFree network settings and devices. You can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally, for example, you can set up a profile to match that environment and connect to the network.
Page 172 Utilities ConfigFree® To create a profile: Click the Move the pointer to Profile. Click Open Settings. The ConfigFree Profile Settings window appears. (Sample Image) ConfigFree Profile Settings window Click Add to start the Create Profile Wizard. icon in the Notification Area.
Page 173: Chapter 6: If Something Goes Wrong
This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter.
Page 174: Problems When You Turn On The Computer
If Something Goes Wrong Problems when you turn on the computer Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working.
Page 175 Problems when you turn on the computer If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source.
Page 176 Try turning the computer on again. If the computer starts normally, the AC adaptor may be defective and will need to be replaced (see the Toshiba Web site at accessories.toshiba.com). If the AC power light starts flashing, remove the battery, and continue with the steps below.
Page 177: The Windows Operating System Is Not Working
The Windows Verify that the AC adaptor is the correct unit for your computer model. The computer may not be able to start from an AC adaptor that is rated for less current (amperage) than the computer requires, even if the rated voltage is correct, and the plug fits correctly in the DC-IN socket.
Page 178: Internet Problems
If Something Goes Wrong The Windows ❖ Safe Mode with Command Prompt ❖ Enable Boot Logging ❖ Enable low-resolution video (640x480) ❖ Last Known Good Configuration (advanced) ❖ Directory Services Restore Mode ❖ Debugging Mode ❖ Disable automatic restart on system failure ❖...
Page 179: The Windows Operating System Can Help You
Click one of the options listed in the window and then follow the on-screen instructions. You can connect to Support Online by clicking Microsoft Customer Support or by going to Toshiba support at pcsupport.toshiba.com. Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows and Support to troubleshoot the problem first.
Page 180: Fixing A Problem With Device Manager
If Something Goes Wrong Resolving a hardware conflict The device most recently connected to the system is the one most likely to be causing a conflict. Resolving conflicts There are several things you can do to resolve hardware conflicts: ❖ Get the most recent drivers from the manufacturer.
Page 181: Memory Problems
❖ The Resources tab, which lists resources assigned to the monitor, optional external optical drive, optional external diskette drive, and other power-using functions. This tab does not appear if the device is not using resources. ❖ The Driver tab, which displays the drivers being used by the device.
Page 182: Power And The Batteries
If Something Goes Wrong Resolving a hardware conflict NOTE For this model Slot A is the bottom slot. Slot B is the top slot. If only one memory module is to be installed, it must be installed in Slot A. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional...
Page 183: Keyboard Problems
After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see your accessories information included with your computer, or visit the Toshiba Web site at accessories.toshiba.com.
Page 184: Display Problems
If Something Goes Wrong Resolving a hardware conflict Nothing happens when you press the keys on the external keyboard. You may have plugged the external keyboard in while the computer was turned on. Using the computer’s TouchPad™: Click Start, and then click the arrow next to the Lock button in the lower-right part of the Start menu.
Page 185 ❖ Try adjusting the contrast and brightness controls on the external monitor. ❖ Press priority is not set for the built-in screen. The screen does not look right. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize.
Page 186: Disk Or Internal Storage Drive Problems
If Something Goes Wrong Resolving a hardware conflict Small bright dots appear on your TFT display when you turn on your computer. Small bright dots may appear on your screen display when you turn on your computer. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high- precision technology.
Page 187 You can choose one or both options: ❖ Automatically fix file system errors ❖ Scan for and attempt recovery of bad sectors Click Start. Error-checking tests and repairs the disk. Your hard disk seems very slow. If you have been using your computer for a long time, your files may have become fragmented.
Page 188: Optical Drive Problems
For more information regarding supported optical media formats, refer to the complete detail specifications for your computer at pcsupport.toshiba.com. If the problem is with an optical data disc, refer to the software’s documentation and check that the hardware configuration meets the...
Page 189: Sound System Problems
The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself. For additional information see does not slide out.” on page Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control.
Page 190 If Something Goes Wrong Resolving a hardware conflict ❖ Occasionally a defective ExpressCard control. If another computer with a ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving ExpressCard Here are some common problems and their solutions: The slot appears to be dead.
Page 191: Printer Problems
Never swap modules when the computer is in Hibernation or Sleep mode. This is known as “warm swapping” and is not supported. For more information on Hibernation and Sleep modes see mode” on page 77 The system does not recognize your ExpressCard Refer to the ExpressCard Removing a malfunctioning card and reinstalling it can correct many problems.
Page 192: Wireless Networking Problems
To determine if your computer has an internal Wi-Fi the device list in Device Manager (part of the Windows Panel, Hardware and Sound). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an internal Wi-Fi ❖...
Page 193 Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case- sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. ❖...
Page 194: Dvd Operating Problems
“Checking device properties” on page 180 on using Device Manager to view the optical drive properties. Check the Toshiba Web site for new information on optical drives and their operation. PING 192.168.1.1 at the command prompt, and press operating system wireless management ®...
Page 195: Develop Good Computing Habits
A blank screen appears while watching a DVD-ROM movie or title. Change the setting for when to turn off the display using the following steps: Click Start, Control Panel, System and Maintenance, and then Power Options. Click Choose when to turn off the display. Select Never on When to turn off the display.
Page 196: Data And System Configuration Backup In The Windows Operating System
If Something Goes Wrong Develop good computing habits If you have installed your own programs, you should back up these programs as well as your data files. If something goes wrong that requires you to reformat your internal storage drive and start again, reloading all your programs and data files from a backup source will save time.
Page 197 Click open System Protection. The System Protection tab of the System Properties window appears. Click Create. In the input field, enter a name that is descriptive enough to be easily understood in the future, such as “Before installing Brand X Accounting app.” Then click Create. The Windows automatically stamps it with the current date and time, and displays a message that the restore point was successfully...
Page 198 An external hard drive is recommended in case the internal storage drive fails. No additional software is required. Most of the optical drives built into recent Toshiba portable computer models can write to (or ‘burn’) as well as read from optical discs.
Page 199 General tips for installing hardware and software Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft ® Office and Adobe Photoshop toolbars for your web browser).
Page 200 If Something Goes Wrong Develop good computing habits Use the new hardware or software for a while, noting any new problems. Make sure that your critical applications (email, business applications, etc.) are working correctly, and verify that important devices are still functioning. For each additional hardware or software item, repeat these steps, starting at step 1 if any of your critical data has changed, or starting at step 2 if no critical data has...
Page 201: If You Need Further Assistance
Go to the Tech Support Center, select your particular model from the list and go to the Detailed Specifications for that model. For the number of a Toshiba dealer near you in the United States, call: (800) 457-7777. Contacting Toshiba If you still need help and suspect that the problem is hardware- related, Toshiba offers a variety of resources to help you.
Page 202: Other Toshiba Internet Web Sites
Information about what you were doing when the problem occurred ❖ Exact error messages and when they occurred For technical support, call the Toshiba Customer Support Center: Within the United States at (800) 457-7777 Outside the United States at (949) 859-4273 Other Toshiba Internet Web sites toshiba.com...
Page 203 Spain United States Toshiba America Information Systems, Inc. 9740 Irvine Boulevard Irvine, California 92618 United States For more information on additional Toshiba worldwide locations, please visit: www.toshiba.co.jp/index.htm. If Something Goes Wrong Toshiba’s worldwide offices Germany Toshiba Europe GmbH Leibnizstraße 2...
Page 204: Appendix A: Hot Keys/Toshiba Cards
Appendix A Hot Keys/TOSHIBA Cards Hot keys and TOSHIBA Cards provide a quick way to modify selected system functions and to launch applications. There are two types of TOSHIBA Cards: Hot Key Cards and Application Cards. Hot Key Cards The Hot Key Cards are used to set or modify the following system functions: ❖...
Page 205: Using The Hot Key Cards
To use the Hot Key Cards: Press and hold the The TOSHIBA Cards appear along the top of the screen. (Sample Image) Hot Key Card display Double-click the Card for the system function to be modified.
Page 206: Application Cards
TOSHIBA Zooming utility For more information, refer to Zooming Utility” on page Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility. TOSHIBA Hardware Setup utility For more information, refer to Hardware Setup” on page TOSHIBA Button Support utility For more information, refer to Support”...
Page 207: Using The Application Cards
Using the Application Cards To launch an application using the Application Cards: Press and hold the The TOSHIBA Cards display at the top of the screen. (Sample Image) TOSHIBA Card display Click the “stacked” card on the far right of the display. The Application Cards are hidden under this card.
Page 208: Card Case
The Card Case feature allows you to choose which cards appear in the Application Card display (see page 207). To use the Card Case: Click Start, All Programs, Toshiba, Utilities, and then Settings for Flash Cards. (Sample Image) Enabling and Disabling Application Cards Click the Open cards case button.
Page 209: Volume Mute
Volume Mute This TOSHIBA Card or hot key enables/disables volume mute on your computer. When volume mute is enabled, no sound will come from the speakers or headphones. Selecting this Card or pressing the hot key displays the following options:...
Page 210: Lock (Instant Security)
Hot Keys/TOSHIBA Cards Hot key functions Lock (Instant security) This TOSHIBA Card or hot key blanks the display. Selecting this Card or pressing the hot key displays the following options: Fn + (Sample Image) Security options ❖ ❖ hot key function activates instant security. The user...
Page 211: Power Plan
Hot Keys/TOSHIBA Cards Hot key functions Power plan This TOSHIBA Card or hot key displays the power plans and cycles through the power plans. The properties of each power plan, and the power plans that are displayed by this function, are set in the Power Options window.
Page 212: Sleep Mode
Hot Keys/TOSHIBA Cards Hot key functions Sleep mode This TOSHIBA Card or hot key places the computer into Sleep mode. For more information about Sleep mode, please see and configuring Sleep mode” on page Selecting this Card or pressing the hot key displays the...
Page 213: Hibernation Mode
Hibernation mode This TOSHIBA Card or hot key places the computer into Hibernation mode. If Hibernation mode is disabled, this hot key will not respond. For more information on Hibernation mode, see “Using and configuring Hibernation mode” on page Selecting this Card or pressing the hot key displays the...
Page 214: Output (Display Switch)
Hot Keys/TOSHIBA Cards Hot key functions Output (Display switch) This TOSHIBA Card or hot key cycles through the power- on display options (only the first option is available when you do not have an external monitor attached) (the last option is available only if you are in Extended Display Mode).
Page 215: Display Brightness
Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display. Display brightness This TOSHIBA Card decreases or increases the screen brightness. This hot key decreases the screen brightness. Fn + Fn + This hot key increases the screen brightness.
Page 216: Disabling Or Enabling Wireless Devices
Hot Keys/TOSHIBA Cards Hot key functions Disabling or enabling wireless devices This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are: ❖ ❖ Fn + ❖ ❖ Selecting this Card or pressing the hot key displays the...
Page 217: Disabling Or Enabling The Touchpad
Disabling or enabling the TouchPad™ This TOSHIBA Card or hot key enables/disables the TouchPad™. For more information on using the TouchPad, see “Disabling or enabling the TouchPad™” on page Selecting this Card or pressing the hot key displays the following options:...
Page 218: Zoom (Display Resolution)
Hot Keys/TOSHIBA Cards Hot key functions Zoom (Display resolution) This TOSHIBA Card or hot key switches screen resolution. Selecting this Card or pressing the hot key displays the following options: Fn + [Space bar] (Sample Image) Screen resolution options Cycle through the screen resolutions, then select the desired...
Page 219: Keyboard Hot Key Functions
Fn + This hot key turns the numeric overlay on and off. This hot key turns the scroll lock feature on and off. Fn + This hot key turns the TOSHIBA Zooming Utility to Fn + zoom-out. Fn + This hot key turns the TOSHIBA Zooming Utility to zoom-in.
Page 220: Appendix B: Power Cord/Cable Connectors
Appendix B Power Cord/Cable Connectors Your computer ships with the correct power supply for the country of purchase. This appendix shows the shapes of the typical AC power cord/cable connectors for various parts of the world. USA and Canada UL approved CSA approved Australia AS approved...
Page 221: Appendix C: Toshiba Pc
This information is used to identify and provide a notification of system conditions that may affect the performance of your Toshiba computer. It may also be used to help diagnose problems should the computer require service by Toshiba or Toshiba's authorized service providers.
Page 222: Enabling The Toshiba Pc Health Monitor
Toshiba's obligations under its standard limited warranty in any way. Toshiba's standard limited warranty terms and limitations apply. Enabling the TOSHIBA PC Health Monitor To enable the TOSHIBA PC Health Monitor, do one of the following: ❖ Click Start, All Programs, TOSHIBA, Utilities, and then PC Health Monitor.
Page 223: If A Toshiba Pc Health Monitor Message Is Displayed
We strongly recommend you have your computer checked by a Toshiba Authorized Service Provider. If you must use the computer for a short period of time before taking it to the Toshiba Authorized Service Provider, we recommend that you change the cooling method setting.
Page 224: Cleaning The Cooling Module
TOSHIBA PC Health Monitor Enabling the TOSHIBA PC Health Monitor Cleaning the cooling module The following information is dependent on if access to the cooling module is available. Access is available on certain models only. NOTE If you use the computer for a long period, the inside of the computer may become hot.
Page 225 Enabling the TOSHIBA PC Health Monitor Clean the cooling module using a small vacuum designed for computers, or other cleaning tool. (Sample Illustration) Cooling module NOTE Do not use a ballpoint pen or cotton swab for cleaning. It may clog the cooling module.
Page 226: Windows ® 7 Users
Follow the on-screen instructions. Getting detailed product specifications For up-to-date product information, please visit pcsupport.toshiba.com. For detailed product specifications, click Product Support, search for your model, and then click Detailed Specs. ®...
Page 227: Windows ® 7 Users
Important information for Microsoft® Windows® 7 users Creating recovery DVDs/media To access the Toshiba Recovery Media Creator utility to create recovery DVDs/media for your Windows All Programs, My Toshiba, and then Recovery Media Creator. Follow the on-screen prompts to create recovery DVDs/media. For...
Page 228: Shutting Down Your Computer
Important information for Microsoft® Windows® 7 users Shutting down your computer Shutting down your computer To shut down your Windows click the Shut down button in the lower-right corner of the Start menu. Start button (Sample Image) Shut down button Checking total memory (RAM) To check the total amount of memory (RAM) installed in your ®...
Page 229: Learning About Windows
Windows ® Windows online help. Re-installing drivers and applications Use the TOSHIBA Application Installer to re-install drivers and applications originally bundled with your computer. To access the utility in Windows then TOSHIBA Application Installer. Setting up a printer...
Page 230: Selecting A Power Plan
If your computer came with a Web camera (see the detailed specs for your computer), you can get help on using the Web camera application by clicking Start, All Programs, TOSHIBA, Utilities, and then Web Camera Application Help. Removing hardware from your computer safely To safely remove hardware (for example, memory cards, USB thumb drives, etc.) from your Windows...
Page 231: Uninstalling Programs In Windows ® 7
Important information for Microsoft® Windows® 7 users Uninstalling programs in Windows To uninstall programs in Windows and then Uninstall a program. Using IPCONFIG to determine the computer’s IP address To determine the computer’s IP address in Windows following: Click Start. Type Enter IPCONFIG/ALL...
Page 232: Backing Up Your Computer And Creating System Restore Points
Important information for Microsoft® Windows® 7 users Backing up your computer and creating system restore points Backing up your computer and creating system restore points The procedure for backing up your data and creating system restore points is different in Windows ®...
Page 233 Important information for Microsoft® Windows® 7 users NOTE If your BIOS does not provide virtualization technology as an option, this feature is not supported on your computer model. On some computer models, the following four virtualization technology options are available: Disabled—Select this option to disable virtualization technology.
Page 234: Glossary
Glossary TECHNICAL NOTE: Some features defined in this glossary may not be available on your computer. Acronyms The following acronyms may appear in this user’s guide. BIOS CD-ROM CD-RW CMOS COM1 COM2 DIMM alternating current basic input/output system bits per second compact disc compact disc read-only memory compact disc rewrite memory...
Page 235 disk operating system dots per inch DSTN dual supertwist nematic digital versatile (or video) disc DVD-ROM digital versatile (or video) disc read-only memory enhanced capabilities port EPROM erasable programmable read-only memory file allocation table Federal Communications Commission gigabyte hard disk drive HTML Hypertext Markup Language IEEE...
Page 236 Glossary SDRAM SRAM SVGA Terms The following terms may appear in this user’s guide. active-matrix display — A liquid crystal display (LCD) made from an array of liquid crystal cells using active-matrix technology. Also known as a “TFT display,” in its simplest form there is one thin film transistor (TFT) for each cell.
Page 237 baud rate — The speed at which a communication device, such as a printer or modem, transmits information. Baud rate is the number of signal changes per second (not necessarily the same as bits per second). See also bits per second. BIOS (basic input/output system) —...
Page 238 Glossary central processing unit (CPU) — The chip that functions as the “brain” of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character —...
Page 239 default — The setting selected by a program when the user does not specify an alternative setting. device — A component attached to the computer. Devices may be external (outside the computer’s case) or internal (inside the computer’s case). Printers, disk drives, and modems are examples of devices.
Page 240 Glossary double-click — To press and release the pointing device’s primary button rapidly twice without moving the pointing device. In the Windows button, unless otherwise stated. double-density diskette — A 3.5-inch diskette that can hold up to 720 KB of information (half the capacity of a high-density diskette). See also diskette, high-density diskette.
Page 241 file — A collection of related information, saved on disk with a unique name. A file may be a program, information used by a program, or a document. See also document. file allocation table (FAT) — The section of a storage drive that keeps track of the location of stored files.
Page 242 Glossary Hibernation — A feature of many Toshiba computers that saves to the internal storage drive the current state of your work, including all open files and programs, when you turn the computer off. When you turn on the computer again, your work is returned to the same state it was when the computer was turned off.
Page 243 liquid crystal display (LCD) — A type of display that uses a liquid substance between two transparent electrode panels. When an electric current passes through the electrodes, the molecules in the liquid form a crystalline pattern that polarizes the light passing through it.
Page 244 Glossary network — A collection of computers and associated devices that are connected by communications facilities. A network allows you to share data and peripheral devices, such as printers, with other users and to exchange electronic mail. non-interlaced — A method of refreshing a computer screen, in which each pixel of every line is refreshed as the electron beam scans across and down the screen.
Page 245 Plug and Play — Generally, refers to the computer’s ability to automatically configure itself to work with peripheral devices. When capitalized, refers to a standard that, when followed by a device manufacturer, allows a computer to configure itself automatically to work with the device. pointing device —...
Page 246 Glossary RJ11 — A modular connector used on most U.S. telephone systems and direct-connect modems. The RJ11 connector is a 6-wire connector. ROM (read-only memory) — Non-volatile memory that can be read but not written to. Non-volatile here means that information in ROM remains whether or not the computer is receiving power.
Page 247 TFT display — See active-matrix display. universal serial bus (USB) — USB is a serial bus that supports a data transfer rate of up to 480 Mbps (480 million bits per second). USB can connect up to 127 peripheral devices through a single all- purpose USB port.
Page 248: Index
182 notifications 113 power plan 211 power plan hot key 116 real-time clock (RTC) 108 remaining power 112 removing 117 safety precautions 119 BIOS Setup see TOSHIBA Hardware Setup button power 53 start 125 buttons eject, optical drive 101 Call2Recycle™...
Page 249 battery 122 CD/DVD Drive Acoustic Silencer 163 changing main battery 117 character keys 91 charging the battery 50 checking device properties/status in Windows® 7 230 total memory (RAM) in Windows® 7 228 checking device properties 180 click 71 communications set up 126 computer caring for 86 cleaning 87...
Page 250 Index EasyGuard® 107 eject button optical drive 101 eject, optical drive 101 ENERGY STAR® 37 error messages device driver conflict 179 general hardware problem 179 non-system disk or disk error 176 problem with display settings/ current settings not working with hardware 185 warning resume failure 175 Error-checking 186 eSATA...
Page 251 hot key power plan 116 http 127 icon 124 desktop 124 moving to desktop 124 recycle bin 124 safety 40 inserting ExpressCards® 131 installation memory module 54 installing main battery 117 memory modules 53 mouse 74 Internet bookmarked site not found 178 connecting to 128 features 128 slow connection 178...
Page 252 187 changing display properties 185 checking device properties 180 computer hangs when computer will not power up 174 contacting Toshiba 201 corrupted/damaged data files 187 Device Manager 180 disk drive is slow 187 display is blank 184 ExpressCard®...
Page 253 high-pitched noise 189 Internet bookmarked site not found 178 Internet connection is slow 178 keyboard not responding 175 keyboard produces unexpected characters 183 missing files/trouble accessing a drive 186 no sound 189 non-system disk or disk error 176 power and batteries 182 printer 191 program not responding 173 program not working properly...
Page 254 TOSHIBA Button Support 162 Toshiba EasyGuard® 107 TOSHIBA Hardware Setup 156 TOSHIBA HDD Protection Utility Toshiba online resources 105 TOSHIBA PC Diagnostic Tool Utility TOSHIBA SD™ Memory Boot Utility TOSHIBA SD™ Memory Card Format Utility 152 TOSHIBA Security Assist 148 TOSHIBA Zooming Utility 161 TouchPad™...
Page 255 virtualization technology on Windows® 7 computer 232 Windows® Explorer in Windows® 7 228 using a file extension 98 Utilities 137 video projector adjusting display 73 warranty standard limited warranty 41 Web 127 Web Camera using 131 Web sites 201 Wi-Fi® wireless networking 126 Windows®...

This manual is also suitable for:

R10-s4422 Ptrb1u-01v013 Tecra r10 Tecra r10 series

Toshiba R10-S4421 User Manual

Chapter 1: Getting Started

Chapter 2: Learning the Basics

Chapter 3: Mobile Computing

Chapter 4: Exploring Your Computer's Features

Chapter 5: Utilities

Chapter 6: If Something Goes Wrong

Appendix A: Hot Keys/Toshiba Cards

Appendix B: Power Cord/Cable Connectors

Appendix C: TOSHIBA PC

Appendix D: Important Information for Microsoft

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Summary of Contents for Toshiba R10-S4421